Faculty and Staff Town Hall

Bill GruszkaVP Information Technology/CIO

February 11, 2015

Agenda

• New Services Added in 2015• Coming attractions

– Secure Wireless– Mobile App– Office 365 future features

• Questions

New Services• Classroom support line

– 4362• Hub Anytime

– History of issues– Non-real time help

• ITS News Blog• BYOD – New Policy• Office 365 Email

Classroom Support Line

• One number to call for– D2L issues– AV issues– Network Issues

• The HUB will route the call

Hub Anytime

• http://hubanytime.clayton.edu• What is it?

– Non-real-time support for odd hours– Peer to peer support– Knowledge base for self-help– Improving over time with use

Hub Anytime

ITS News Blog• Latest announcements and information from

ITS• Follow and you can be kept up to date

– http://its.sp.clayton.edu (Select News Blog)

Bring Your Own Device

• New Policy based on BoR Requirement– Goal: Protect sensitive, legally protected data

• Device protection – includes phones, tablets, laptops, external storage devices, etc.

• Data Storage options – on-device or cloud-based• Use of Clayton State email on personal devices

• Training, signed declaration form, and supervisor approval required before use

•More Information at: Google CSU-BYOD-Standard

New IT Security Training

• Goal – Additional Information, more engaging– Available on the HR D2L site– Required by April 30, 2015

• Among the standards– Always use Clayton State email for official business– Never send official documents to or from your

personal email– Never store sensitive data on your personal device

or personal cloud

Office 365 - Email• What is Office 365?

– A suite of collaboration products– Our first implementation is email

• Migration - complete– Faculty/Staff migration – Fall Semester– Students – Spring Semester

• More on other aspects of Office 365 coming

Coming Attractions• Mobile App• Secure wireless• More from Office 365

– Office 2013– One-Drive– Lync– Sharepoint

Mobile App

• Download “Ellucian Go” App• Select Clayton State

Mobile App

Secure Wireless

• Current Wireless as secure as Starbucks– Not ideal for protecting Clayton State data– Not ideal for protecting Clayton State

Faculty/Staff/Student• Under Development – A secure SSID (wireless

network to replace Marut) – CSUSecure– Faculty/Staff/Students log in one time– Wireless connections using IEEE 802.1x protocol

Office 365More than Just Email

• Office Online (through Office 365 web app)• Office 2013 for your personal use

– 5 copies to computers– 5 copies for mobile devices

• One Drive for Business– 1 TB, cloud storage

• Lync – communicate through text, audio, video, screen sharing, web meetings

• Sharepoint – Do it yourself collaboration site

Office 365More than Just Email

• Available at outlook.clayton.edu

Software Downloads

One Drive for Business• Approved, secure storage “in the cloud”

– Unlike Dropbox, Box.net, etc.• Available via the web from anywhere

through Office 365• Syncs with your devices• Share files with individuals or groups• Bill’s favorite –default storage location for

Office 2013 (instead of My Documents)– Always available to all of my devices– Always backed-up

One Drive for Business

Lync

• Communications moves to a new level

Lync

SharePoint• The Ultimate Do it Yourself Collaboration Tool• Create Groups “on the fly”

– Add/Delete members– Share folders/files– Modify documents

• Just the tip of what it does– More down the road

Summary of New Stuff• Ready Now – supported to an extent

– Mobile App– BYOB – Policy and training– Personal Copies Office 2013

• Coming VERY soon– Secure Wireless

• Available now – support varies– Office 365 advanced applications

Questions?