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Here for good Facts Figures Fairness Service and Price Guide Ghana

Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

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Page 1: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

Here for good

FactsFigures

Fairness

Service and Price GuideGhana

Page 2: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

Here for good

A clear commitmentto you

In order to make the best decisions about your finances, you need to be informed

always. That’s why we are committed to being open and transparent about what we

charge. This leaflet contains a clear and Itemised list of all our rates and charges.

Page 3: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

��������������������������� ������������������������

Personal BankingCurrent Account Amount in GHc Current Account

Initial Opening Balance Initial Opening Balance

Standard Current Account 100 Premium Current Account

Access 247 10 Diva Club Current Account

Account Maintenance Fee (Monthly) Minimum Operating Balance

Standard Current Account 5 Flat

Access 247 Free Account Maintenance Fee (Monthly)

Premium Current Account *

Diva Club Current Account

Savings Account * No account maintenance fee for balances ab

Initial Opening Balance

Savings Plus * 500 Diva Club Membership Fee

My Dream Account (For kids below 18yrs) 500

Savings Account

Minimum Operating Balance Initial Opening Balance

Savings Plus 100 Premium Savings Account

My Dream Account 200 Diva Club Savings Account

Savings account maintenance fee Free Minimum Operating Balance

*After 4 branch withdrawals,customer Premium Savings Account

forfeits interest for the month Diva Club Savings Account

Savings account maintenance fee

DEBIT CARDS

Card issuance/re-issuance fee Diva Club Membership Fee

Visa Electron Domestic 5

Visa Electron International 10 Minimum Relationship Balance Requireme

Priority Banking

Maintenance fee per quarter (Total balance on all accounts held)

Visa Electron Domestic 2.5 Preferred Banking

Visa Electron International 2.5 (Total balance on all accounts held)

Non collection of cards after 3 months 5

Lost/damaged cards Same as new issuance Card issuance/re-issuance

Diva Club Debit Card

Withdrawal fee per transaction from Visa Gold

SCB ATMs 0.35 Visa Platinum

Other Bank ATMs (Domestic) 1 Visa Infinite

Other Bank ATMs (International) $2, �1.6 ,£1.1

Maintenance fee per quarter

Payments via POS terminals Free Diva Club Debit Card

Visa Gold

Visa Platinum

PERSONAL LOANS Visa Infinite

Arrangement Fees (spread over loan term)

New Loans 2% Non collection of cards after 3 months

Top Ups 1.5% Lost/damaged cards

Credit Life Insurance 1.66% (upfront on loan Amt)

Early Settlement Fee 5% (on loan balance) Withdrawal fee per transaction from

SCB ATMs

Other ATMs (Domestic)

Other ATMs (International)

Payments via POS terminals

Premium Banking

PREMIUM DEBIT CARDS

1

DEBIT CARDS

PERSONAL LOANS

Page 4: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

��������������������������� ������������������������

Personal BankingCurrent Account Amount in GHc Current Account

Initial Opening Balance Initial Opening Balance

Standard Current Account 100 Premium Current Account

Access 247 10 Diva Club Current Account

Account Maintenance Fee (Monthly) Minimum Operating Balance

Standard Current Account 5 Flat

Access 247 Free Account Maintenance Fee (Monthly)

Premium Current Account *

Diva Club Current Account

Savings Account * No account maintenance fee for balances ab

Initial Opening Balance

Savings Plus * 500 Diva Club Membership Fee

My Dream Account (For kids below 18yrs) 500

Savings Account

Minimum Operating Balance Initial Opening Balance

Savings Plus 100 Premium Savings Account

My Dream Account 200 Diva Club Savings Account

Savings account maintenance fee Free Minimum Operating Balance

*After 4 branch withdrawals,customer Premium Savings Account

forfeits interest for the month Diva Club Savings Account

Savings account maintenance fee

DEBIT CARDS

Card issuance/re-issuance fee Diva Club Membership Fee

Visa Electron Domestic 5

Visa Electron International 10 Minimum Relationship Balance Requireme

Priority Banking

Maintenance fee per quarter (Total balance on all accounts held)

Visa Electron Domestic 2.5 Preferred Banking

Visa Electron International 2.5 (Total balance on all accounts held)

Non collection of cards after 3 months 5

Lost/damaged cards Same as new issuance Card issuance/re-issuance

Diva Club Debit Card

Withdrawal fee per transaction from Visa Gold

SCB ATMs 0.35 Visa Platinum

Other Bank ATMs (Domestic) 1 Visa Infinite

Other Bank ATMs (International) $2, �1.6 ,£1.1

Maintenance fee per quarter

Payments via POS terminals Free Diva Club Debit Card

Visa Gold

Visa Platinum

PERSONAL LOANS Visa Infinite

Arrangement Fees (spread over loan term)

New Loans 2% Non collection of cards after 3 months

Top Ups 1.5% Lost/damaged cards

Credit Life Insurance 1.66% (upfront on loan Amt)

Early Settlement Fee 5% (on loan balance) Withdrawal fee per transaction from

SCB ATMs

Other ATMs (Domestic)

Other ATMs (International)

Payments via POS terminals

Premium Banking

PREMIUM DEBIT CARDSPREMIUM DEBIT

¢50, $34, €27, £23¢75, $50, €41, £35¢100, $67, €54, £46

¢10, $7, €6, £5¢15, $10, €9, £7¢25, $17, €14, £12

3

Page 5: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

4

DEBIT CARDS

REMOTE BANKING SERVICES

Page 6: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

��������������������������� ������������������������

Local Currency Cheques Amount in GHc Initital Opening Balance

Personal Cheque/Withdrawal book Current Account

50 leave Savings Account withdrawal book 6 Savings Account

50 leave Current Account cheque book 6 Minimum Operating Balance

Clearing Commission On Turnover - FEA & FCA

Special Clearing 25 flat USD

Local Clearing Free Below 10,000

10,001 to 50,000

Returned Cheque 50,001 to 100,000

Insufficient funds 10% of value or Min 40 100,001 and above

Other Technical Reasons 10

EUR

Counter Cheque 2 Below 8,000

Stopped Cheque 5 8,001 to 40,000

Cheque/Voucher retrieval 15 40,001 to 80,000

80,001 and above

Account Closure Free

GBP

Statements Below 4,500

Screen print statements 0.5 per sheet 4,501 to 45,000

Duplicate statements 1.5 per sheet 45,001 to 70,000

Visa statements 3 per sheet 70,001 and above

Standing Orders

Internal Free Drafts (FEA & FCA)

External 3.5

Standing order default for insufficient funds 10

Note Instruction will be cancelled after third instance of default Outward Telegraphic Transfers

Money Transfer (In Country) Inward Telegraphic Transfers

Transfer across SCB network Free

Transfer to another bank 0.25% of value, Min 5; Max 15

Foreign Deposits

Bank Cheque/Cashiers' Order Cheque deposit into FEA account

Purchase/Repurchase 0.25% of value, Min 5, Max 15 Cash deposit into FEA account

Foreign Cash Withdrawal

Salary Processing FCA Accounts

Straight2Bank (Internet) Free FEA Accounts

Automated Processing 1.5

Manual Processing 3 Foreign Currency Cheques

Personal

Remote Banking Services 50 Savings Withdrawal Book

Online Banking (Internet) Free 50 Leave Cheque Book

e-Statements Free Special Clearing

e-Alerts Free Returned Cheque for insufficient funds

Phone Banking Free

SMS Banking Free Counter Cheques

Mobile Banking

Monthly subscription fee 1

Financial transaction fee 0.25 per transaction

General Banking Services Foreign Currency

5

Page 7: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

��������������������������� ������������������������

Clearing

$ 500, 250, �300 Special Clearing $30, �25 or £20

$ 500, 250, �300 Returned Cheques $20 , �18, £15

$ 100, 100, �100

Statement Request

VISA Statement $3, �3 or £2 per sheet

$ 5 Duplicate Statement $ 1.5, �1.5, £ 1

$ 15

$ 30

$ 50 Foreign Draft/Cheque for collection

Bank of Ghana Draft $50, �45 or £40 flat

Foreign cheques 0.05% of value, Min $10

� 4

� 10 Amendment for outward

� 20 transfer instruction $20, �20 or £15 flat

� 40

Debit Cards

Visa Electron International

£ 3 Card issuance/re-issuance fee $10, �10, 6

£ 8 Maintenance fee per quarter $ 5, � 5, 3

£ 15 Withdrawal fee per transaction $2, �1.6 ,£1.1

£ 30

0.75% of value

Min 37.5, $25, �20, £15

Max 900, $600, �430, £320

1.5% of value

Min 112.5, $75, �60, £40

Max 1500, $1,000, �800 , £600

1% of value

Min 30, $20, �17,£15

Max 750, $500, �400, £300

2.5% of value

Free

2.5% of value

Free

$2.5, �2 or £1.5

$6, �5 or £4

$35, �30 or £20

$20, �18 or £15

$1, �1 or £1 flat

��������������������������� ������������������������

Local Currency Cheques Amount in GHc Initital Opening Balance

Personal Cheque/Withdrawal book Current Account

50 leave Savings Account withdrawal book 6 Savings Account

50 leave Current Account cheque book 6 Minimum Operating Balance

Clearing Commission On Turnover - FEA & FCA

Special Clearing 25 flat USD

Local Clearing Free Below 10,000

10,001 to 50,000

Returned Cheque 50,001 to 100,000

Insufficient funds 10% of value or Min 40 100,001 and above

Other Technical Reasons 10

EUR

Counter Cheque 2 Below 8,000

Stopped Cheque 5 8,001 to 40,000

Cheque/Voucher retrieval 15 40,001 to 80,000

80,001 and above

Account Closure Free

GBP

Statements Below 4,500

Screen print statements 0.5 per sheet 4,501 to 45,000

Duplicate statements 1.5 per sheet 45,001 to 70,000

Visa statements 3 per sheet 70,001 and above

Standing Orders

Internal Free Drafts (FEA & FCA)

External 3.5

Standing order default for insufficient funds 10

Note Instruction will be cancelled after third instance of default Outward Telegraphic Transfers

Money Transfer (In Country) Inward Telegraphic Transfers

Transfer across SCB network Free

Transfer to another bank 0.25% of value, Min 5; Max 15

Foreign Deposits

Bank Cheque/Cashiers' Order Cheque deposit into FEA account

Purchase/Repurchase 0.25% of value, Min 5, Max 15 Cash deposit into FEA account

Foreign Cash Withdrawal

Salary Processing FCA Accounts

Straight2Bank (Internet) Free FEA Accounts

Automated Processing 1.5

Manual Processing 3 Foreign Currency Cheques

Personal

Remote Banking Services 50 Savings Withdrawal Book

Online Banking (Internet) Free 50 Leave Cheque Book

e-Statements Free Special Clearing

e-Alerts Free Returned Cheque for insufficient funds

Phone Banking Free

SMS Banking Free Counter Cheques

Mobile Banking

Monthly subscription fee 1

Financial transaction fee 0.25 per transaction

General Banking Services Foreign Currency

6

Page 8: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

��������������������������� ������������������������

Clearing

$ 500, 250, �300 Special Clearing $30, �25 or £20

$ 500, 250, �300 Returned Cheques $20 , �18, £15

$ 100, 100, �100

Statement Request

VISA Statement $3, �3 or £2 per sheet

$ 5 Duplicate Statement $ 1.5, �1.5, £ 1

$ 15

$ 30

$ 50 Foreign Draft/Cheque for collection

Bank of Ghana Draft $50, �45 or £40 flat

Foreign cheques 0.05% of value, Min $10

� 4

� 10 Amendment for outward

� 20 transfer instruction $20, �20 or £15 flat

� 40

Debit Cards

Visa Electron International

£ 3 Card issuance/re-issuance fee $10, �10, 6

£ 8 Maintenance fee per quarter $ 5, � 5, 3

£ 15 Withdrawal fee per transaction $2, �1.6 ,£1.1

£ 30

0.75% of value

Min 37.5, $25, �20, £15

Max 900, $600, �430, £320

1.5% of value

Min 112.5, $75, �60, £40

Max 1500, $1,000, �800 , £600

1% of value

Min 30, $20, �17,£15

Max 750, $500, �400, £300

2.5% of value

Free

2.5% of value

Free

$2.5, �2 or £1.5

$6, �5 or £4

$35, �30 or £20

$20, �18 or £15

$1, �1 or £1 flat 7

Page 9: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

��������������������������� ������������������������

SME BankingLocal Currency Amount in GHc International Trade Account Ch

Initial Opening Balance Outward TT

Current Account 100 Local

International Trade Account 100 International (SCB to SCB)

Minimum Operating Balance 0 for above accounts International (All others)

Savings Account (Initial Opening Bal.) 1,000 Inward TT

Minimum operating balance 1,000 Local

International (SCB to SCB)

Monthly Account Maintenance Fee International (All others)

Debit turnover below 50,000 30 flat

Debit turnover equal and above 50,000 1.75 per mille, Max 250 Letters of Credit

Import LCs

Local Currency Cheques Establishment

100 leaves cheque book 10 Subsequent Months

Clearing Telex Charges

Special Clearing 0.25 % of value, Min 25 Max 35 Import LC Amendment

Local Clearing Free Clausal

Returned Cheque Extension

Insufficient funds 10% of value or Min 40 Telex Charges

Other Technical Reasons 10

Counter Cheques 2 Import LC Cancellation

Cheque Purchase(CP) 0.5% of value, Min 10

Stopped Cheque 10 Export LCs

Cheque/Voucher retrieval 20 Advising Commission

Account Closure Free Export LC Amendment

Amendment Notification

Standing Orders Confirmation

Internal Free

External 3.5 Bills for Collection

Standing order default for insufficient funds 10 Import Bills

Note Instruction will be cancelled after third instance of default Handling Fee

Payment Commission

Remote Channels Services Telex Charges

Straight2Bank Chaser Charges

Set-up Free

Maintenance Fee Export Bills

1 Account 10 per month Negotiation Commission

2 Accounts 16 per month Courier Charges

3 Accounts 20 per month Chaser Charges

4 Accounts 23 per month

5 Accounts 25 per month Bank Guarantees/Performance

Transactional Fee

Book Transfer Free

Automated Clearing House (ACH) 1.5 Subsequent Quarters

Amendment

Local Bank Cheque (LBC) 2.0

Corporate Cheques (Bank's Forms) 3.0

Corporate Cheques (Customer's Forms) 0.5

Statements

Screen printed statements 0.5 per sheet

Duplicate statements 1.5 per sheet

Visa statements 3 per sheet

Auditors Report 25

Equity confirmation processing fee 30

Establishment & First Quarter

9

Page 10: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

��������������������������� ������������������������

SME Bankingharges Foreign Currency

Initial Opening Balance

$10 Flat Current Account $ 100, 100, �100

Free Savings Account $ 100, 100, �100

0.5% Flat , Min $50 Minimum Operating Balance $ 1,000; 1,000; �1,000

Monthly Account Maintenance Fee (FEA & FCA)

Free Debit turnover below $50,000; �50,000; £50,000 10 Flat

Free Debit turnover above $50,000; �50,000; £50,000 1.75 per mille, Max 250

0.5% Flat, Min $50 0.75% of value

Drafts (FEA & FCA) Min 37.5, $25, �20, £15

Max 900, $600, �430, £320

1.5% of value

1.0% per quarter (Min $200; Max $2,000 Outward transfers/Swift/Telex Min 112.5, $75, �60, £40

0.5% per month (Min $100; Max $1,000) Max 1500, $1,000, �800 , £600

$50 Flat 1% of value

Inward Transfers Min 30, $20, �17,£15

$30 Flat Max 750, $500, �400, £300

$50 Flat

$50 Flat Foreign Deposits

Cheque deposit into FEA account 2.5% of value

$50 Flat Cash deposit into FEA account Free

Foreign Cash Withdrawal

$30 Flat FCA Accounts 2.5% of value

FEA Accounts Free

$20 Flat Counter Cheques $1, �1 or £1 Flat

0.6%, Min $200

Foreign Draft for collection

Correspondent Bank Charges $45, �45 or £40 Flat

Amendment for outward transfers instruction $20, �20 or £15 Flat

$100 Flat Subsequent Quarters 0.5% (Min $100; Max $1,000)

0.75% (Min $50; Max $1,500) Amendment 0.5% (Min $50; Max $500)

$50 Flat

$20 Flat Statement Request

VISA Statement $4, �3 or £2 per sheet

Duplicate Statement $1, �1 or £1 per sheet

$200 Flat

As per DHL Tariff

20

e Bonds

0.5% (Min $100; Max $1,000)

0.5% (Min $50; Max $500)

One-off of 0.5% + $50 per quarter (Min $100;

Max $1,000)

��������������������������� ������������������������

SME BankingLocal Currency Amount in GHc International Trade Account Ch

Initial Opening Balance Outward TT

Current Account 100 Local

International Trade Account 100 International (SCB to SCB)

Minimum Operating Balance 0 for above accounts International (All others)

Savings Account (Initial Opening Bal.) 1,000 Inward TT

Minimum operating balance 1,000 Local

International (SCB to SCB)

Monthly Account Maintenance Fee International (All others)

Debit turnover below 50,000 30 flat

Debit turnover equal and above 50,000 1.75 per mille, Max 250 Letters of Credit

Import LCs

Local Currency Cheques Establishment

100 leaves cheque book 10 Subsequent Months

Clearing Telex Charges

Special Clearing 0.25 % of value, Min 25 Max 35 Import LC Amendment

Local Clearing Free Clausal

Returned Cheque Extension

Insufficient funds 10% of value or Min 40 Telex Charges

Other Technical Reasons 10

Counter Cheques 2 Import LC Cancellation

Cheque Purchase(CP) 0.5% of value, Min 10

Stopped Cheque 10 Export LCs

Cheque/Voucher retrieval 20 Advising Commission

Account Closure Free Export LC Amendment

Amendment Notification

Standing Orders Confirmation

Internal Free

External 3.5 Bills for Collection

Standing order default for insufficient funds 10 Import Bills

Note Instruction will be cancelled after third instance of default Handling Fee

Payment Commission

Remote Channels Services Telex Charges

Straight2Bank Chaser Charges

Set-up Free

Maintenance Fee Export Bills

1 Account 10 per month Negotiation Commission

2 Accounts 16 per month Courier Charges

3 Accounts 20 per month Chaser Charges

4 Accounts 23 per month

5 Accounts 25 per month Bank Guarantees/Performance

Transactional Fee

Book Transfer Free

Automated Clearing House (ACH) 1.5 Subsequent Quarters

Amendment

Local Bank Cheque (LBC) 2.0

Corporate Cheques (Bank's Forms) 3.0

Corporate Cheques (Customer's Forms) 0.5

Statements

Screen printed statements 0.5 per sheet

Duplicate statements 1.5 per sheet

Visa statements 3 per sheet

Auditors Report 25

Equity confirmation processing fee 30

Establishment & First Quarter

10

Page 11: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

11

��������������������������� ������������������������

SME Bankingharges Foreign Currency

Initial Opening Balance

$10 Flat Current Account $ 100, 100, �100

Free Savings Account $ 100, 100, �100

0.5% Flat , Min $50 Minimum Operating Balance $ 1,000; 1,000; �1,000

Monthly Account Maintenance Fee (FEA & FCA)

Free Debit turnover below $50,000; �50,000; £50,000 10 Flat

Free Debit turnover above $50,000; �50,000; £50,000 1.75 per mille, Max 250

0.5% Flat, Min $50 0.75% of value

Drafts (FEA & FCA) Min 37.5, $25, �20, £15

Max 900, $600, �430, £320

1.5% of value

1.0% per quarter (Min $200; Max $2,000 Outward transfers/Swift/Telex Min 112.5, $75, �60, £40

0.5% per month (Min $100; Max $1,000) Max 1500, $1,000, �800 , £600

$50 Flat 1% of value

Inward Transfers Min 30, $20, �17,£15

$30 Flat Max 750, $500, �400, £300

$50 Flat

$50 Flat Foreign Deposits

Cheque deposit into FEA account 2.5% of value

$50 Flat Cash deposit into FEA account Free

Foreign Cash Withdrawal

$30 Flat FCA Accounts 2.5% of value

FEA Accounts Free

$20 Flat Counter Cheques $1, �1 or £1 Flat

0.6%, Min $200

Foreign Draft for collection

Correspondent Bank Charges $45, �45 or £40 Flat

Amendment for outward transfers instruction $20, �20 or £15 Flat

$100 Flat Subsequent Quarters 0.5% (Min $100; Max $1,000)

0.75% (Min $50; Max $1,500) Amendment 0.5% (Min $50; Max $500)

$50 Flat

$20 Flat Statement Request

VISA Statement $4, �3 or £2 per sheet

Duplicate Statement $1, �1 or £1 per sheet

$200 Flat

As per DHL Tariff

20

e Bonds

0.5% (Min $100; Max $1,000)

0.5% (Min $50; Max $500)

One-off of 0.5% + $50 per quarter (Min $100;

Max $1,000)

��������������������������� ������������������������

SME Bankingharges Foreign Currency

Initial Opening Balance

$10 Flat Current Account $ 100, 100, �100

Free Savings Account $ 100, 100, �100

0.5% Flat , Min $50 Minimum Operating Balance $ 1,000; 1,000; �1,000

Monthly Account Maintenance Fee (FEA & FCA)

Free Debit turnover below $50,000; �50,000; £50,000 10 Flat

Free Debit turnover above $50,000; �50,000; £50,000 1.75 per mille, Max 250

0.5% Flat, Min $50 0.75% of value

Drafts (FEA & FCA) Min 37.5, $25, �20, £15

Max 900, $600, �430, £320

1.5% of value

1.0% per quarter (Min $200; Max $2,000 Outward transfers/Swift/Telex Min 112.5, $75, �60, £40

0.5% per month (Min $100; Max $1,000) Max 1500, $1,000, �800 , £600

$50 Flat 1% of value

Inward Transfers Min 30, $20, �17,£15

$30 Flat Max 750, $500, �400, £300

$50 Flat

$50 Flat Foreign Deposits

Cheque deposit into FEA account 2.5% of value

$50 Flat Cash deposit into FEA account Free

Foreign Cash Withdrawal

$30 Flat FCA Accounts 2.5% of value

FEA Accounts Free

$20 Flat Counter Cheques $1, �1 or £1 Flat

0.6%, Min $200

Foreign Draft for collection

Correspondent Bank Charges $45, �45 or £40 Flat

Amendment for outward transfers instruction $20, �20 or £15 Flat

$100 Flat Subsequent Quarters 0.5% (Min $100; Max $1,000)

0.75% (Min $50; Max $1,500) Amendment 0.5% (Min $50; Max $500)

$50 Flat

$20 Flat Statement Request

VISA Statement $4, �3 or £2 per sheet

Duplicate Statement $1, �1 or £1 per sheet

$200 Flat

As per DHL Tariff

20

e Bonds

0.5% (Min $100; Max $1,000)

0.5% (Min $50; Max $500)

One-off of 0.5% + $50 per quarter (Min $100;

Max $1,000)

Page 12: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

13

��������������������������� ������������������������

Corporate BankingLocal Currency Amount in GHc

Initial Opening Balance

Current Account 500

Savings Account 2,000

Minimum Operating Balance

Current Account 0

Savings Account 2,000

Monthly Commission On Turnover

Development Organisations 1.50 per mille, Min 20

Other Corporates 1.75 per mille, Min 20

Cheques

Special Clearing 0.25% of value, Min 25

Local Clearing Free

Cheque book

100 leaves cheque book 10

Non collection of cheque book after 6months 10

Accounts closure Free

Remote Channels

Straight2Bank

Set-up Fee 50

Maintenance Fee

1 Account 10 per month

2 Accounts 16 per month

3 Accounts 20 per month

4 Accounts 23 per month

5 or more Accounts 25 per month

Transactional Fee

Book Transfer Free

Automated Clearing House(ACH) 1.5

Local Bank Cheques (LBC) 2.0

Corporate Cheques (Bank's Forms) 3.0

Corporate Cheques (Customer's Forms) 0.5

Info Manager 0.5

Remote Channels

Virtual Account set up 10

Virtual Account monthly usage 5

Page 13: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

��������������������������� ������������������������

Direct Debit Amount in GHc Foreign Currency

Direct Debit from SCB 1.5 Initital Opening Balance

Direct Debit from 3rd party 2 Current Account

Direct Debit Reject 1 Minimum Operating Balance

Returned Cheques Commission on turnover- FEA & FCA

Insufficient funds 10% of value, Min 40 Development Organisations

Other Reasons 10 Other Corporates

Counter Cheques 2

Cheque Purchase 0.5 % of value, Min 10

Drafts (FEA & FCA)

Cheque/Voucher retrieval 20

Stopped Cheques 10

Outward transfers/Swift/Telex

Pick Up Services

20 per pick, weekday,

23 per pick weekend Inward Transfers

Collections Package Fees

Packaged Collection (RCMS) 10 Foreign Deposit

RCMS-Maintenance 5 Cheque deposit into FEA account

RCMS-Automatic Recon 5 Cash deposit into FEA account

RCMS-Manual Repair 2

Foreign Cash Withdrawal

Standing Orders FCA Accounts

Internal Free FEA Accounts

External 3.5

10 Foreign Currency Cheques

Corporate

Other Services 100 Leaves Cheque Book

Certificate of balance of Ref 15 Returned Cheques

Auditors Report 25

Screen Printed Statements 0.5 per sheet SWIFT

Equity Confirmation processing fee 30 MT 900/940/950

Duplicate Statement (Hard copy) 1.5 per sheet

Duplicate Statements (soft copy) 0.5 per sheet Statement Request

Visa Statement 5 per sheet Visa Statement

Duplicate Statement

Foreign Draft/Cheque for collection

Bank of Ghana Draft

Foreign cheque

Amendment for outward transfer instruction

Cash/Cheque Pickup

Corporate Banking

Standing Order Default for insufficient

funds

14

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Page 14: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

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Direct Debit Amount in GHc Foreign Currency

Direct Debit from SCB 1.5 Initital Opening Balance

Direct Debit from 3rd party 2 Current Account

Direct Debit Reject 1 Minimum Operating Balance

Returned Cheques Commission on turnover- FEA & FCA

Insufficient funds 10% of value, Min 40 Development Organisations

Other Reasons 10 Other Corporates

Counter Cheques 2

Cheque Purchase 0.5 % of value, Min 10

Drafts (FEA & FCA)

Cheque/Voucher retrieval 20

Stopped Cheques 10

Outward transfers/Swift/Telex

Pick Up Services

20 per pick, weekday,

23 per pick weekend Inward Transfers

Collections Package Fees

Packaged Collection (RCMS) 10 Foreign Deposit

RCMS-Maintenance 5 Cheque deposit into FEA account

RCMS-Automatic Recon 5 Cash deposit into FEA account

RCMS-Manual Repair 2

Foreign Cash Withdrawal

Standing Orders FCA Accounts

Internal Free FEA Accounts

External 3.5

10 Foreign Currency Cheques

Corporate

Other Services 100 Leaves Cheque Book

Certificate of balance of Ref 15 Returned Cheques

Auditors Report 25

Screen Printed Statements 0.5 per sheet SWIFT

Equity Confirmation processing fee 30 MT 900/940/950

Duplicate Statement (Hard copy) 1.5 per sheet

Duplicate Statements (soft copy) 0.5 per sheet Statement Request

Visa Statement 5 per sheet Visa Statement

Duplicate Statement

Foreign Draft/Cheque for collection

Bank of Ghana Draft

Foreign cheque

Amendment for outward transfer instruction

Cash/Cheque Pickup

Corporate Banking

Standing Order Default for insufficient

funds

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Trade

Import L/C

$ 500, 250, �300 Opening Commission

$ 100, 100, �100 Amendments Extension/Increase in Value

Amendments (Others)

Drawing under L/C

1.50 per mille, Min $15, �10, £8 Discrepancy fee

1.75 per mille, Min $15, �10, £8

Export L/C

0.75% of value Advising Comm - A/C Holders

Min 37.5, $25, �20, £15 - Non A/C Holders

Confirmation Comm-A/C Holders

1.5% of value Negotiating Commission Under L/C

Min 112.5, $75, �60, £40 Discounting Commission

Amendments - A/C Holders

1.5% of value - Non A/C Holders

Min 30, $20, �17,£15 Transfer of LCs

Import Bills for Collection

2.5% of value

Free Settlement

Avalisation

2.5% of value Open Account Payment

Free

Export Bills For Collection

Settlement Commission

Under Credit

$12, �10 or £7

$20, �18 or £15 Guarantees /Bonds

Issuance comm

Amendments Extension/Increase in Value

�75 or £50 $100 per Month Amendments(others)

Shipping Guarantee

$3, �3 or £2 per sheet

$ 1.5, �1.5, £ 1 per sheet

$50, �45 or £40 flat

0.5% of value, Min $10

$20, �20 or £15 flat

Corporate Banking

Acceptance

15

Page 15: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

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1.50 per quarter (sight), 2.50% (Usance) + SWIFT 15 (to be taken upfront)As above on the enhanced amount +SWIFT 15

20 + SWIFT 150.5% flat of bill amount

$ 80 flat (Equivalent)

10Min 30

1% per quarter1.5% flat (Min 200) + Courier cost per parcel

3 Month libor + 10 basis points10

Min 300.5% of the LC value + SWIFT 15

0.5 % flat of bill amount

1% per quarter upfront1.25% flat of bill amount + SWIFT USD 5 + $60 / 55/ £40

1% flat of bill amount + Courier cost1% flat of bill amount + Courier cost

1% per quarter or Min USD 200 (which is higher) to be taken upfrontAs above on the enhanced amount + SWIFT 15

10 + SWIFT 150.5% per quarter or Min. USD 100 (whichever is higher) to be taken upfront

0.75% flat of bill amount + SWIFT $ 5 + $60/ 55/ £40

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Trade

Import L/C

$ 500, 250, �300 Opening Commission

$ 100, 100, �100 Amendments Extension/Increase in Value

Amendments (Others)

Drawing under L/C

1.50 per mille, Min $15, �10, £8 Discrepancy fee

1.75 per mille, Min $15, �10, £8

Export L/C

0.75% of value Advising Comm - A/C Holders

Min 37.5, $25, �20, £15 - Non A/C Holders

Confirmation Comm-A/C Holders

1.5% of value Negotiating Commission Under L/C

Min 112.5, $75, �60, £40 Discounting Commission

Amendments - A/C Holders

1.5% of value - Non A/C Holders

Min 30, $20, �17,£15 Transfer of LCs

Import Bills for Collection

2.5% of value

Free Settlement

Avalisation

2.5% of value Open Account Payment

Free

Export Bills For Collection

Settlement Commission

Under Credit

$12, �10 or £7

$20, �18 or £15 Guarantees /Bonds

Issuance comm

Amendments Extension/Increase in Value

�75 or £50 $100 per Month Amendments(others)

Shipping Guarantee

$3, �3 or £2 per sheet

$ 1.5, �1.5, £ 1 per sheet

$50, �45 or £40 flat

0.5% of value, Min $10

$20, �20 or £15 flat

Corporate Banking

Acceptance

16

Page 16: Facts Figures Fairness - Standard CharteredPERSONAL LOANS Visa Infinite Arrangement Fees (spread over loan term) New Loans 2% Non collection of cards after 3 months Top Ups 1.5% Lost/damaged

Tel: 0302 - 740100E-mail: [email protected] [email protected]: www.standardchartered.com/gh