MINIMUM SIZE

4_2 LINES_HORIZONTAL FORMAT_20 MEMBERS

:V

V

Co-Branding 2013Nº dossier : 20120716

Date : 30/10/2013

alidation DA/DC

alidation Client

SAUDIA

C20 / M25 / Y60 / K25

C100 / M94 / K35

PMS871C

AEROLINEASARGENTINAS

C100 / M34 / K2

PMS3005 C

PMS274C

MEA

C100 / Y69 / K30

C100 / M43

PMS341C

M100 / Y65 / K15

PMS200C

PMS300C

M95 / Y100

PMS485C

XIAMENAIR

C100 / M20

C100 / M60 / K35

PMS3005C

PMS288C

GARUDA INDONESIA

C100 / M80 / K50

C100 / Y30 / K23

PMS288 C

PMS3135 C

C30 / M30 / Y30 / K70

PMS405 C

C98 / M5 / Y82 / K41

M97 / Y90 / K9

PMS1797C

LONDON HEATHROW TERMINAL 4To better suit our customers’ needs, SkyTeam member air-

lines collaborated to build the alliance’s presence at London

Heathrow’s Terminal 4, and opened a shared facility and a

two-floor SkyTeam Exclusive Lounge in 2009.

All SkyTeam members co-located at Heathrow share airport

services, including check-in desks, self-service kiosks and

bag drop off locations at SkyTeam’s first exclusive premium

check-in area.

A top SkyTeam objective is to provide the quality service and

high-end comfort that customers expect – and this spacious

facility has been designed to exceed those expectations with

its luxury amenities and enhanced passenger benefits.

FAC

TS &

FIG

URES

CHECK-IN AREA BY THE NUMBERS

Premium check-in • 10 common use self-service kiosks • 14 check-in desks • 300 square meters

Economy check-in • 30 common use self-service kiosks • 24 check-in or bag drop off desks

SKYTEAM PREMIUM CHECK-IN AREA

Terminal 4 features a Premium Check-in Area – an ex-

clusive zone for SkyTeam’s First, Business and Premium

Economy as well as SkyTeam Elite and Elite Plus pas-

sengers.

With check-in agents to assist passengers at any of the

10 self-service kiosks and 14 check-in desks, the area

provides a distinct experience for SkyTeam premium

passengers traveling through LHR.

MINIMUM SIZE

4_2 LINES_HORIZONTAL FORMAT_20 MEMBERS

:V

V

Co-Branding 2013Nº dossier : 20120716

Date : 30/10/2013

alidation DA/DC

alidation Client

SAUDIA

C20 / M25 / Y60 / K25

C100 / M94 / K35

PMS871C

AEROLINEASARGENTINAS

C100 / M34 / K2

PMS3005 C

PMS274C

MEA

C100 / Y69 / K30

C100 / M43

PMS341C

M100 / Y65 / K15

PMS200C

PMS300C

M95 / Y100

PMS485C

XIAMENAIR

C100 / M20

C100 / M60 / K35

PMS3005C

PMS288C

GARUDA INDONESIA

C100 / M80 / K50

C100 / Y30 / K23

PMS288 C

PMS3135 C

C30 / M30 / Y30 / K70

PMS405 C

C98 / M5 / Y82 / K41

M97 / Y90 / K9

PMS1797C

SKYTEAM EXCLUSIVE LOUNGE

SkyTeam understands that airport lounges are more

than just waiting rooms for the frequent traveler. They

serve as a home-from-home for passengers – a place to

work, relax, dine or catch up on reading. In planning the

lounge space, SkyTeam focused on offering customers

a superior lounge experience.

Designed by Brandimage – Desgrippes & Laga, the

creative concept for the SkyTeam Exclusive Lounge is

one that is truly unique, high-end, multi-cultural and

reflective of SkyTeam’s personality.

SKYTEAM EXCLU-SIVE LOUNGE BY THE NUMBERS

• 1600 square meters • More than 300 guest capacity • 34 employees • 3 full body massage chairs and 5 show-ers in the Wellness Centre, including one with disabled facil-ities • 2 VIP meeting rooms available in the VIP area • More than 60 differ-ent species of plants comprise the living wall, all specifically selected to adapt to the climatic lounge conditions • 4 day beds avail-able in the quiet area • 7 personal comput-ers and 2 work sta-tions available in the business area

MINIMUM SIZE

4_2 LINES_HORIZONTAL FORMAT_20 MEMBERS

:V

V

Co-Branding 2013Nº dossier : 20120716

Date : 30/10/2013

alidation DA/DC

alidation Client

SAUDIA

C20 / M25 / Y60 / K25

C100 / M94 / K35

PMS871C

AEROLINEASARGENTINAS

C100 / M34 / K2

PMS3005 C

PMS274C

MEA

C100 / Y69 / K30

C100 / M43

PMS341C

M100 / Y65 / K15

PMS200C

PMS300C

M95 / Y100

PMS485C

XIAMENAIR

C100 / M20

C100 / M60 / K35

PMS3005C

PMS288C

GARUDA INDONESIA

C100 / M80 / K50

C100 / Y30 / K23

PMS288 C

PMS3135 C

C30 / M30 / Y30 / K70

PMS405 C

C98 / M5 / Y82 / K41

M97 / Y90 / K9

PMS1797C

The SkyTeam Exclusive Lounge is located within Terminal

4, opposite Gate 10 and features:

• Complimentary food and beverage service – A rich

selection of international cuisine, reflecting the cuisines

of the SkyTeam members’ home markets, updated

throughout the year

• Green botanical wall – Conceived especially for the

SkyTeam lounge by commissioned botanist Patrick Blanc.

• Oxygen bar – 10-minute sessions of pure oxygen with

a choice of scents

• Wine bar – An assorted classic spread of whites and

reds, perfect for relaxation

• Different environments to accommodate a variety of

customer needs and expectations, such as:

WELLNESS CENTRE Provides a variety of mental and physical health amenities, includ-ing showers and full-body mas-sage chairs

BUSINESS AREA Ensures business and leisure travel-ers stay connect-ed with compli-mentary Internet access

QUIET AREA Complete with comfortable day beds for relaxation

VIP AREA First Class pas-sengers and other VIP lounge guests enjoy ultra-luxury amenities includ-ing exclusive wine and champagne offerings

CHILDREN’S AREA Equipped with games and enter-tainment.