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Facilitating Workforce Development
Uford A. Madden and Harriett Paul
Center for International Agriculture, Trade, Developmental Research and Training College of Engineering Sciences Technology and Agriculture Florida A&M University Tallahassee, Florida
MODULE 3: Workforce Development
Unit 1: Awareness of cultural differences of new employees
Have participants introduce themselves Name Family origin Places where each has resided Languages spoken Share a favorite holiday event e.g Christmas
*Use Module I -Building Cultural Competencies
Building AwarenessRecord information based on introductionsBegin with groups or two individuals:
Identify cultural practices and differences and discuss
Suggest methods they can use to address the differences
Express acceptance and evaluate understanding
*Use Module II. Assessing Strengths and Opportunities of a Cultural Community
Employers/Employees Skills What types of skills do new workers possess?
What types of skills do the employers need?
What are the skills employers need that are not found in the new worker population?
Are there programs to provide new workers with skills that employers need?
*Use information from Module VIII- American
Engagement
Unit 2: Employers/Employees relations What are the issues can affect employers/
employees relations?
What issues need to be addressed that will
enhance understanding and improve the
relationships between employees and employers
What plan and strategies can be developed need
to address issues that will enhance understanding
and improve the relationships between employees
and employers
Biases of Employers/Employees What personal and institutional biases can affect employers/ employees relations/understanding?
What personal and institutional biases need to be addressed that will enhance understanding and Improve the relationships between employees and employers?
What plan and strategies can be developed need to address personal and institutional that will enhance understanding and improve the
relationships between employees and employers?
Cultural work ethics of new workers
What personal and institutional cultural work ethics can affect employers/employees relations/ understanding?
What personal and institutional cultural work ethics need to be addressed that will enhance understanding and improve the relationships between employees and employers?
What plan and strategies can be developed need to address personal and institutional cultural work ethics that will enhance understanding and improve the relationships between employees and employers?
Expectations of Employees and
Employers What are the personal and institutional
expectations do employers have of employees on the job?
What are personal and institutional expectations do employees have of employers?
What plan and strategies can be developed to address personal and institutional expectations of employees and employers?
*Participants can make suggestions and use resource information to answer questions
Expectations of Employees and Employers
What are the institutional priorities/values do employers have for employees on the job?
Are institutional priorities/values match with the those of employees?
What plan and strategies can be developed to address priorities and values of employees and employers?
http://www.bcs.uni.edu/idm/newiowans/PDFDocument/Manager%20Training.pdf
Awareness of Cultural Differences in the Work Environments
What are some cultural perceptions
/misconceptions you can identify? Have participants list various
conceptions Evaluate and discuss conceptions What are some potential effects of
cultural perceptions/misconceptions you identify?
Building Awareness of Cultural Differences in the Workplace
Suggest different methods they can use to address the differences
Evaluate and discuss different methods they can use to address the cultural differences
What strategies can be developed to overcome/
address perceptions/misconceptions?
Building Awareness of Cultural Differences in the Workplace
• Assessment of cultural competence of employers/managers/owners/human resources personnel
• Potential effects of cultural competence of employers /managers/owners/human resources personnel
• Development of cultural competence training for employers/managers/owners/human resources personnel
Unit 3: Education and training – meeting the needs of the new workers
What are the education and training needs of new by employees?
What education and training competences employers need that are not found in the new worker population?
Is there a need to develop and implement programs to provide new workers with education and training competences that employers need?
http://www.workingforamerica.org/news/story.asp?ArticleID=67
Education needs of new employees and employers
What is education competence needed by employers?
What is the education competence of new employees?
What education competence employers need that are not found in the new worker population?
Are there programs to provide new workers with education competence that employers need?
Education and skills needed to meet the needs of the employers
What are the current education and training needs of new by employers?
What are current education and training competences employers need that are not found
in the new employee population?
What strategies can be developed to provide education and training competences that are demanded by employers?
Unit 4: Worker placement
How can worker placement be maximized?
What are the present trend in education
training that will assist in addressing availability of opportunities for new worker in the future?
*http://search.msn.com/results.aspx?q=Employment+opportunities+and+agencies&FORM=SMCRT
*http://www.spherion.com/corporate/careercenter/careerresources/job_mktg_intell.jsp
Opportunities that are available for new workers
Where do you get information about jobs that are available?
How many jobs are available for workers?
Where are the employers located?
What is the trend of job availability for workers?
Types of work available for new workers
and appropriate worker skills Where do you get information about potential employers and education and training skills needed for available jobs?
What are the present trends in job market that will assist in addressing availability of
opportunities for new worker in the future?
*Use Module VIII- Country as People- Workplace cooperation and partnership
Developing employee skills
How to develop a resume and/or complete a job application?
How to search for job opportunities
Language skills training/courses
Interviewing strategies
Developing employee skills
• Computer skills/Training
• Where do you get information about library and workforce development agencies
• Using the library
• http://www.workingforamerica.org/news/story.asp?ArticleID=67
Employees obtaining jobs and
Employers recruiting and retaining jobs
• How can employee be successful in obtaining/retaining jobs?
• How can employers be successful in recruiting/retaining jobs?
*Use resource information to find situations to fit
Extension Professional as a conduit to Agency to facilitate workers entry into
the workforce How can Educators and Extension Professionals assist in fulfilling the needs
of new workers? How will effectiveness in integrating new workers into the workforce be evaluated?http://www.bcs.uni.edu/idm/newiowans/PDFDocument/Manager%20Training.pdfhttp://
www.workingforamerica.org/news/story.asp?ArticleID=67