Extending the value of WebSphere Message Broker with ... - BPM03 - Extending W… · Extending the value of WebSphere Message Broker with Business Monitoring, Business Rules and Business

Extending the value of WebSphere

Message Broker with

Business Monitoring, Business Rules

and Business Events

Tetti Pandelias (BPM/SOA Solution Architect),

Matt Roberts (Technical Specialists (BPM / WODM))

Andy Ritchie (WODM / BPM – IBM Hursley Lab)

12th JulyWebSphere Integration UK User Group

Agenda

• Extending WebSphere Message Broker with Business Monitoring, Business

Rules and Business Events

• Context Aware Solutions

• Solution demo

Extending WMB with Business Monitoring, Business Events and Business Rules 2

• Technical overview of WebSphere Message Broker capability to support

– Business Monitoring

– Business Rules

– Business Events

• Summary

Agenda

• Extending WebSphere Message Broker with Business Monitoring,

Business Rules and Business Events

• Context Aware Solutions

• Solution Demo


• Solution Demo



– WODM Business Rules

– WODM Business Events

• Summary

• WebSphere Message Broker (WMB) is a key technology to provide a

flexible connectivity infrastructure

• WMB enables key business processing

– Enables a broad range of scenarios

WebSphere Message Broker

Extending WMB with Business Monitoring, Business Events and Business Rules

• WMB provides the capabilities that allow you to integrate many disparate

systems and technologies through a variety of design patterns and

scenarios whilst at the same time being able to adapt to rapid change

• A common pattern is for WMB to be the central, common business

transaction HUB (eg payments, orders)

• WMB capability can be extended by:

– having real-time end-to-end business operational visibility of business

transactions, enabling business user to see a real-time contextual view of

the business

Extending WebSphere Message Broker with

Business Monitoring, Business Rules and Business Events


– detect what is happening (or not happening) in the business by

establishing contextual patterns over time

– decide what to do based on business policy which is understandable by

the business users and having the agility to adapt policy swiftly

• Please Note: Do not need all of these capabilities to create a context aware solution

By creating a context aware solution

What is a Context Aware Solutions?

A solution is context aware when it is capable of A solution is context aware when it is capable of

responding to

changes in the environment,

based on visibility, business policies and rules, in


real time.

based on visibility, business policies and rules, in

real time.

DetectDetect DecideDecide ActAct

Please Note: Do not need all of these capabilities to create a context aware solution


• We establish context by detecting what is (or isn’t!) happening in the

business environment

• Information about what is happening is delivered via events


• Information about what is happening is delivered via events

• Business Event Processing (BEP) technology is used to:

– Correlate disparate events together

– Identify patterns in events over time

• Event based patterns and rules can be designed, implemented, and

maintained by the business and IT


• Identifying context alone is not enough… what now?

• The ability to decide involves:

– Identifying the best response given contextual, operational, and historical


– Identifying the best response given contextual, operational, and historical

information

– Making business policies executable and understandable

– The agility to change policies to respond to the environment

• Business rules can be designed, implemented, and maintained by the IT as

well as the business.


• Business situation detected → decision made → now what ?

• Acting on decisions can involve:

– Initiating simple or complex workflows


– Initiating simple or complex workflows

– Aligning and orchestrating resources within the organization

– Communicating with customers at their point of contact

– Sending an action to ESB

• Business Process Management (BPM) is a proven technology that allows

organizations to model, execute, rapidly change, govern, and gain end-

to-end visibility on their business processes

Detect

(Event Rules)

Detect

(Event Rules)

Decide

(Business Rules)

Decide

(Business Rules)

Act

(Business Processes)

Act


Business Monitoring

• Enable Business Users to see contextual real-time snapshot of the business • Enable Business Users to see contextual real-time snapshot of the business

• Through real-time end-to-end operational visibility

• Using role-based customised dashboards enabling views of KPIs, metics and

alerts.

Detect

(Event Rules)

Detect

(Event Rules)

Decide

(Business Rules)

Decide

(Business Rules)

Act


Act


Bringing It Together

WebSphere Operational Decision Management

Actions

IBM BusinessProcess Management

IBM Business Monitor


DecisionServices

Actions

EventsProcesses

Agenda



• Context Aware Applications

• Solution demo


• Solution demo





• Summary

Introducing…

DEMO


Meet the Cast…

Mike Mitchell

- Mike is a long-time OnTheFly customer and makes

regular flights, usually for business but also to visit his

family in Newfoundland

- Mike is flying from Edmonton to St. John’s,

Newfoundland, with one connection, stopping in

Toronto

Rachel Richards

Toronto

- Rachel works at OnTheFly as a business analyst, and has

been with the company for 5 years

- She enjoys her work immensely, largely because of

OnTheFly’s innovative culture

- Rachel is empowered to make operational changes to business

policies and rules, test and simulate them, and go live!

Mike’s Flight Path

Flight

Delay

Lost

Baggage

Customer

Satisfaction

Agenda




• Solution demo


• Solution demo





• Summary

Business Monitoring of Context Aware Solutions

• Ability to monitor your business

performance

– Giving a real-time view of what

is happening in your business

– Identifying problems in your

business processes

– Opportunity to improve your

business processes and business

competitiveness


competitiveness

• A way of making the business more

transparent

– Allows evidence-based decision

making

– “X-Ray for business processes”

• IBM Business Monitor

– A BAM software product that

subscribes to business events

and displays the event

information in a dashboard.

WMB - Enabling Business Monitoring Events

• A message flow can emit two kinds of events:

• Transaction events

– Each input node in a message flow contains three events sources (in addition to

terminal events):

• transaction.Start

• transaction.End

• transaction.Rollback


• transaction.Rollback

• Terminal events

– Any terminal in a message flow can be an event source.

– If the event source is active, it emits an event each time a message passes through

the terminal.

• All events are optional, and fully configurable

• Events can contain simple or complex data from message payload

• Events are configured in two ways:– Via the message flow editor (Excellent support in message flow editor via Monitoring panel on all nodes)

– Via the command line (Using a monitoring profile configurable service)

WMB - configuring monitoring events using the toolkit

Note: terminals are coloured ‘red’ on this slide to highlight those terminals with monitoring events defined.

Agenda




• Solution Demo


• Solution Demo


– Business Activity Monitoring



• Summary

WebSphere Message Broker – source of Business Events

Existing Message

Flows emit events

�

New Flow to

process action

�

Sense from

Broker & other

Event sources

Respond

� Identify new business situations from existing messaging flows

– Broker is one source of event messages from instrumented flows

– WODM detects specific situations from patterns of event sequences

– Broker routes responses to applications and processes

Event sources

Situational

Decisions

(Events

& Rules)

ActionsXML/JMS XML/JMS

Events

DetectEnrich Enrich


WebSphere Operational Decision Management

WODM -- Two WebSphere Message Broker nodes supplied

22

• Two WMB nodes shipped with WODM Events:-

• DESREventOutputNode - to generate events from the input message input message in WMB flow

• DESRActionInputNode - to receive actions from WODM Events, so that WMB can further process

• Optimized interoperability without use of WODM Events Connectors

Agenda




• Demo


• Demo


– Business Activity Monitoring



• Summary

Connectivity with ODM Business Rules – a more agile approach

Business Rules may already

exist in Message Flows

?

Smart Routing �Validation

�

Extract

decision

logic from custom ESQL,

Java code and

Decision

Center

Decision

Center

Decision Decision

WODM

Transformation

�

� Adapt faster to ongoing change requirements

– Respond to customer and industry demands by deploying rule changes independently from

message flow update cycles

� Reduce load on IT development

– Express decision logic in business language terms to enable your business team to

participate in policy changes

– Validate rules execution without the need to retest the whole message flow

Java code and

databases

Decision

Server

Decision

Server

Separate Message Broker Flow and Business Events and

Business Rule Lifecycles

Functional

Requirements

Functional

Enhancements /

Platform Upgrades

Message Flow

Development

Message Flow

Developer

Functions / Tasks / Flow changes

in Weeks / Months

New

Policies/Rules

New

Event based

Business

Policies/Rules

Business policy

and business rule

changes

Business policy

and event rule

changes

Business policy

and event rule

changes

In-Production

Message Flow ApplicationSynchronization

Decision

Management

Development

Business policy

and business rule

changes

Business & IT

Decisions / Policies Changes

in Days / Weeks

Align Business and IT on Decisions and Rules

Rule-based

Business Decisions

IT Users

Business Users

Author rules

Design

Message Flows

Decision Center

Repository

Rule Solutions

for Office

WODM Business Rules gives WMB users choice to:

� Provide visibility of business rules to Business Users via Web interface

� Provide selective rule authoring ability to Business Users via Web interface

– E.g. IT can enable rule parameters to be changed by business

Rule Solutions for Office capability in Decision Center

– Provides capabilities to author and change rules using familiar desktop tools

Runtime Options for Integrating Message Broker & WODM Rules

ODM Java SE Rule Execution Server

Deploy a WODM Rule Execution Server in a Message Broker JVM and access the action rules via the Rule Session API

Most common pattern - Also used by IAM V9 Message Broker Support Pack

Other Patterns

ODM via

Web serviceUse Message Broker support for Web services to make an external call out to a Rule Execution Server

ODM via JMS callUse Message Broker support for JMS to make an external call out to a Rule Execution Server

ODM Java SE Rules engine

Deploy a core ODM Action Rules rule engine in a Message Broker JVM and access the rule engine directly with the ODM API

Message Broker Support Pack – IAM9

• Provides support for executing WODM Business rule rulesets within a

Message Broker flow

• Benefits

– Improved performance compared to loosely coupling Message Broker and WODM and

using integration via web services (WODM HTDS)

– Provides User Defined Node to provide integration

– Provides cacheing of Rulesets

– Configurable listener (optional) will update cache if new Ruleset versions are available.


– Configurable listener (optional) will update cache if new Ruleset versions are available.

• Two components

– Message Broker toolkit plug-in provides new Decision Node

– Message Broker runtime jar provides Decision Runtime implementation

• Configuration is fully documented in IAM9 documentation

• Available at: http://www-01.ibm.com/support/docview.wss?uid=swg24032010

Agenda




• Demo


• Demo





• Summary

Summary DetectDetect DecideDecide ActAct

• Extend the value of WebSphere Message Broker capability using

WebSphere Business Monitor & Websphere Operational Decision Management

by:

– provided by having real-time end-to-end business operational visibility of

business transactions, enabling business user to see a real-time contextual

view of the business



Creating context aware solutions capable of responding to Creating context aware solutions capable of responding to

changes in the environment, based on visibility, business

policies and rules, in real time.


establishing contextual patterns over time

– decide what to do based on business policy which is understandable by the

business users and having the agility to adapt policy swiftly

Some further information

• WebSphere Message Broker and WebSphere Business Monitor

– http://www.youtube.com/watch?v=VRDTA9syeZ4

– http://ibm.sitecelerate.com/developerworks/websphere/library/techarticles/1105_alcorn/110

5_alcorn.html

• WebSphere Message Broker and Business Events

– http://www.ibm.com/developerworks/websphere/library/techarticles/1102_fan/1102_fan.ht


– http://www.ibm.com/developerworks/websphere/library/techarticles/1102_fan/1102_fan.ht

ml

– http://pic.dhe.ibm.com/infocenter/dmanager/v8r0/index.jsp?topic=%2Fcom.ibm.wodm.dserv

er.events.integrating%2Ftopics%2Fbroker.html

• WebSphere Message Broker and Business Rules;-

– http://www-01.ibm.com/support/docview.wss?uid=swg24032010

– http://www.youtube.com/watch?v=HlCnG7sFSvo

– http://www.youtube.com/watch?v=urHx5K1YP1s

THANK YOU!

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and service names might be trademarks of IBM or other companies. A current list of


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IBM trademarks is available on the Web at “Copyright and trademark information” at

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Documents

Extending the value of WebSphere Message Broker with ... - BPM03 - Extending W… · Extending the value of WebSphere Message Broker with Business Monitoring, Business Rules and Business