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24th & 25th March 2010, Sofitel London Heathrow Extended Supply Chain 2010 The Flexible Supply Chain – meeting customer needs by responding efficiently to constantly changing market conditions Extended Supply Chain is an established thought-leadership conference attended by Europe’s most forward thinking and innovative Supply Chain Leaders. Now entering its 8th year, ESC 2010 will bring together Supply Chain & Logistics Directors from a range of industry sectors to discuss, network and debate supply chain best practice and operational excellence. Conference Partner: Media Partners: Tel: +44 (0) 20 7970 4770 • Email: [email protected] • Web: www.esc2010.com John Gattorna Supply Chain “Thought Leader” AUTHOR Dirk Holbach Corporate VP Global Supply Chain Operations HENKEL Christian Verstraete CTO, Manufacturing & Distribution Industries HP Kevin O’Marah Chief Strategy Officer AMR RESEARCH Mawgan Wilkins Sr Director Global Service Supply Chain CISCO SYSTEMS Hear from supply chain experts: Key conference themes include: • Building supply chain capability to manage fluctuating costs and volatile demand patterns • Achieving end-to-end visibility throughout the extended supply chain in collaboration with your partners • Translating top level supply chain strategy into operational best practice

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Page 1: Extended Supply Chain 2010

24th & 25th March 2010, Sofitel London Heathrow

Extended Supply Chain 2010The Flexible Supply Chain – meeting customer needs by responding efficiently to constantly changing market conditions

Extended Supply Chain is an established thought-leadership conference attended by Europe’s most forward thinking and innovative Supply Chain Leaders. Now entering its 8th year, ESC 2010 will bring together Supply Chain & Logistics Directors from a range of industry sectors to discuss, network and debate supply chain best practice and operational excellence.

Conference Partner: Media Partners:

Tel: +44 (0) 20 7970 4770 • Email: [email protected] • Web: www.esc2010.com

John Gattorna Supply Chain “Thought Leader” AuThor

Dirk holbach Corporate VP Global Supply Chain Operations hENKEL

Christian Verstraete CTO, Manufacturing & Distribution Industries hP

Kevin o’Marah Chief Strategy Officer AMr rESEArCh

Mawgan Wilkins Sr Director Global Service Supply Chain CISCo SYSTEMS

Hear from supply chain experts:

Key conference themes include:

• Building supply chain capability to manage fluctuating costs and volatile demand patterns

• Achieving end-to-end visibility throughout the extended supply chain in collaboration with your partners

• Translating top level supply chain strategy into operational best practice

Page 2: Extended Supply Chain 2010

Day one – 24th March 2010

09:00 Registration

09:30 Opening remarks from the Chair

Douglas Kent European Chairman SuPPLY ChAIN CouNCIL

09:40 Dynamic alignment: a new business model for designing and operating enterprise supply chains in the New Millennium

Existing business models used in enterprise supply chains have far outlived their usefulness, especially with the onslaught of more demanding customers and an increasingly volatile marketplace in these uncertain times. There is no ‘silver’ bullet, but there is a new model which is increasingly being applied by major global corporations, with great success – dynamic alignment. This model was developed by John Gattorna and co-workers in 1989, and has been under market testing around the world for the last two decades – with startling results. Essentially it starts with the premise that supply chains are propelled by humans and human behavior inside and outside the firm, and everything else are just enablers.

Dr John Gattorna Supply Chain “Thought Leader” AuThor

10:20 Balancing Supply and Demand: strategies for a changing global economy

• Gettingtothesinglenumber–managinginternalrelationshipstoensureyouhaveaccess to complete customer information

• Workingwithallyourpartnerstoachievereal-timevisibilityofyourendconsumers’requirements

• Identifyingindicatorsofrecovery:wherewilltheseappearinyourbusinessandhowcanyou trust them?

• Achievingtherightbalancebetweenmakingassumptionsaboutfuturepatternsofdemand vs relying on historical data

Senior Supply Chain Executive to be confirmed

11:00 Networking Break

Dear Conference Delegate

Welcome to the most important ‘Thought Leadership’ event of the year in London in March 2010 – Extended Supply Chain 2010.

I am delighted to be delivering the Keynote address at this pivotal event because I passionately believe that at this crucial time of global financial stress and related recessionary pressures, we need fundamentally new thinking. Indeed, we need a new business model for designing and operating enterprise supply chains under radically changed market, environmental, and social conditions. I will start the thought process during my address by explaining the model that I have had under development for the last two decades. And share the results with you – which have been very encouraging.

There is also a very impressive array of leading supply chain thinkers on the programme, giving their individual perspectives on the first day, and then on the second day the focus will shift to how these collective ideas can be ‘operationalised on the ground’. So there is a great agenda awaiting you, and I strongly recommend that you take full advantage of this opportunity by bringing a small cross-functional team to the event. The days of considering the enterprise ‘supply chain’ as a specialist function are over – the future is all about treating supply chain thinking as a philosophy that pervades the entire enterprise. More about this critical shift in mindset when we meet in London.

Dr John Gattorna, Global ‘Thought Leader’, AuThor

Tel: +44 (0) 20 7970 4770 • Email: [email protected] • Web: www.esc2010.com

Your INVITATIoN To ATTEND:

Douglas Kent, European Chairman Supply Chain CounCilDouglas is the Chairman of the European Supply Chain Council’s Leadership team where he is also one of a select few SCOR certified instructors. He has over 20 years of experience focused on the development; marketing and deployment of tailored supply chain solutions for companies across a wide variety of industry sectors.

John Gattorna, Supply Chain “Thought Leader” authorJohn Gattorna is an acknowledged “thought leader” on the global supply chain scene. For over two decades he has researched, consulted, and worked in various capacities in and around enterprise supply chains.Despite a demanding work schedule in industry and commerce John has been, and still is, a prolific writer, having published 10 books and numerous articles in his areas of interest. His most recent book is Dynamic Supply Chain Alignment – A New Business Model for Peak Performance in Enterprise Supply Chains.

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Page 3: Extended Supply Chain 2010

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Tel: +44 (0) 20 7970 4770 • Email: [email protected] • Web: www.esc2010.com

11:20 Building increased flexibility into your supply chain through improved end-to-end collaboration and visibility

• Auditingyourpartnernetworktoreplacetheweakestlinksandmaintaintheintegrityofyour business

• Lowcostwaystoimprovevisibilityandrealtimesharingofdata• Workingwithyoursupplierstotakecostsoutofthesupplychainwhilemaintaining

service levels• Collaboratingeffectivelywithoutlosingcompetitiveadvantage• Reviewingyourinsourcingvsoutsourcingdecisions:balancingflexibilityandvisibility

requirementsMawgan Wilkins Sr Director Global Service Supply Chain CISCo SYSTEMS

12:00 AMR Research Top 25 Supply Chain Panel Discussion Translating top level supply chain strategy into operational best practice

• Wherehavewemadechangesthathavehadasignificantpositiveimpactonthebusiness?

• Overcomingthechallengesofcommunicatingandmanagingchangeacrossageographically dispersed workforce

Chaired by: Kevin o’Marah, Chief Strategy Officer AMr rESEArCh

Christian Verstraete ChiefTechnologyOfficer,Manufacturing&DistributionIndustries hP

David McMillan Director of Sourcing, Europe IBM

13:10 Lunch&Networking

14:20 optimising Inventory Levels to manage costs and maximise working capital

• RestockingvsDestocking:makingtherightdecisionsforeachproductline• Agreeingappropriateinventorylevelswithyoursuppliersthroughsharingrisksand

rewards• ManagingcomplexitybystreamliningSKUstomaximiseprofitsratherthansales• Identifyingopportunitiesforlocalcustomisationofproducts

Peter Surtees European Supply Chain Director KIMBErLY-CLArK

15:00 Developing talent to deliver ongoing supply chain innovation and lead the transformation

• Whatarethekeycompetenciesrequiredtomanagethedynamicsupplychain?• Addressingexistingskillgaps• Assessingyourhumancapabilitytodeliveronyoursupplychainstrategyandputting

the right people in the right place at the right time• Ensuringtoplevelinvolvementinthesupplychaintalentdebate

Dirk holbach Corporate Vice President Global Supply Chain Operations hENKEL

15:40 Networking Break

16:00 Keeping supply chain capabilities aligned with business revenues

• Deliveringaflexiblesupplychainwhereyoucontrolcostfluctuationsinlinewithchanging customer demand

• Insourcingvsoutsourcing–removingfixedcostsfromyourbalancesheetwhilemaintaining customer service levels

• Drivingcostsavingsthroughoperationalefficiency• Identifyingsavingsthataresustainableratherthanquickwinsthatgeneratehighercosts

and risks further down the line

16:40 Closing remarks from the Chair

17:00 Close of day one

Mawgan Wilkins, Sr Director Global Service Supply Chain, CiSCo SyStEMS Mawgan Wilkins is responsible for the creation and implementation of long range transformational strategies for Cisco’s Global Service Supply Chain organisation.

Kevin o’Marah, Chief Strategy Officer aMr rESEarChKevin brings a unique blend of intellectual prowess, practical business experience, and energy to AMR Research’s clients. During his nearly seven years with the firm, Kevin has worked with hundreds of companies on manufacturing, product lifecycle management (PLM), and supply chain strategy.

Christian Verstraete, CTO, Manufacturing & Distribution Industries, hpChristian has been a member of HP’s manufacturing team for more than 29 years and is responsible for thought leadership and innovation – scanning industry and technology trends and assessing their mid/longer term effect on emerging MDI business opportunities. He is the linkage to the CTO community both inside HP and with customers and partners.

David McMillan, Director of Sourcing, Europe iBMA 25 year employee of IBM, David McMillan has worked in a wide range of supply chain leadership positions. David is currently the Director of Procurement for Europe, Middle East and Africa, based in the UK and responsible for a spend of $7bn.

peter Surtees, European Supply Chain Director KiMBErly-ClarK Peter joined Kimberly-Clark in 1994, following 15 years working in the 3PL industry. In his role as European Supply Chain Director – consumer products, Peter is responsible for physical logistics, sales and operations planning and customer services in Western & Central Europe.

Dirk holbach, Corporate Vice President Global Supply Chain Operations, hEnKElDr. Dirk Holbach is in charge of Global Supply Chain Operations for the business sector Laundry & Home Care at Henkel AG & Co KGaA. Before that he led the Global Purchasing of the same business sector for four consecutive years, and occupied different leading positions in purchasing and sales.

Page 4: Extended Supply Chain 2010

Tel: +44 (0) 20 7970 4770 • Email: [email protected] • Web: www.esc2010.com

Day Two – 25th March 2010

Proposed workshop sessions for ESC 2010

Proposed Workshop Sessions*:

Day two of the event will be broken down into a number of sessions; each session has up to five interactive or case-study focussed workshops for you to choose from. Each workshop will offer a different topic and will be facilitated by an industry specialist.

Theformatofthisdayallowsforcompleteflexibility,givingyouauniqueopportunitytobuildapersonaliseditineraryaroundthosetopicsmostrelevanttoyou.

Workshop 1 Workshop 2 Workshop 3 Workshop 4 Workshop 5

Session 1 SCOR (benchmarking and metrics)

Sustainable Cost Management Strategies in the Extended Supply

Chai

The Data-Driven Supply Chain

ELUPEG(leadershipandtalent mgmt)

Energy Efficiency in the Supply Chain

Session 2 Forward-looking network redesign

Supply Chain Risk Mgmt Strategies

AnalysisToolstoidentifysupply chain risk

The key ingredients of supplier relationship

management

Assessingthecost/benefits of insourcing vs

outsourcing

Session 3 Practical techniques for accurate forecasting and

demand planning

Inventoryoptimisationtechniques for a dynamic

economy

Managing supply chain change internally

Optimising supply chain processes to increase

efficiency

Reviewing risks within contractual agreements

Session 4 Whattofocusonnowtoprepare for the recovery

Integratingefulfilmentintoexisting supply networks

Lowcostcountrysourcing vs near-

sourcing: identifying the best strategy for your

business

UtilisingexistingITtodeliver better supply

chain visibility

Strategies for a Tax Efficient Supply Chain

Session 5 Getting the most out of S&OP

Buildingflexibilitythroughout the supply

chain

Supply Chain Sustainability in the new economic environment

ELUPEG(leadershipandtalent mgmt)

The supply chain performance dashboard – optimising supply chain

metrics

Session 6 SCOR (benchmarking and metrics)

Enhancing forecasting accuracy through internal and external collaboration

Tools and techniques for Increasingcollaborationin the extended supply

chain

Supply chain financing models post credit

crunch

Supply chain compliance: meeting internal and

regulatory requirements

09:00 Opening remarks from Prof Alan Waller oBE, President – Benelux, LEADErS IN SuPPLY ChAIN

08:30 Registration

17:00 Close of conference

Panel Session: Moving Forward – how should we change our focus over the next 12 months to prepare for opportunities?

• Emergingfromthedownturnasa“winner”,notjusta“survivor”• Identifyinghowandwhenyourprioritiesneedtochangetoensureyoursupplychainandbusinessisreadytobenefitfromtheupturn

Panel facilitated by Prof Alan Waller

Cloe Zeng Demand Flow Director Electrolux

* Please note the agenda displayed above is a sample agenda only, the workshops for 2010 will be released shortly.

Page 5: Extended Supply Chain 2010

SPoNSorShIP oPPorTuNITYSponsorship opportunities for Extended Supply Chain 2010 are now available. We have an array of packages all offering widespread exposure to industry leaders and highly targeted audiences.

For more information on how your company can become involved in this conference please contact us on +44 (0)207 970 4770 or email [email protected]

Tel: +44 (0) 20 7970 4770 • Email: [email protected] • Web: www.esc2010.com

PAST ATTENDEES oF ESC 2009

TESTIMoNIALS“A very thought provoking conference, some good informative sessions. Overall though, well worth the time and investment”

HeadofSupplyChain&Logistics hutchison 3G

“Very useful event to make solutions visible for each Supply Chain challenge”

Director Global Operations Programmes NCr

“An excellent event, which is definitely in the schedule again for 2010.”

Manager Customer Supply Chain Kraft Foods

SoFITEL LoNDoN hEAThroW

Adjoining Terminal 5 of Heathrow Airport. The hotel features the best in fine dining, theatre style cooking, a lobby bar, tea salon and a cocktail bar, as well as a state of the art Health Spa and Gym and extensive undercover parking. Superb transport links including the Heathrow Express rail service, take you to & from Central London in 21 minutes.

Page 6: Extended Supply Chain 2010

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tErMS & CANCEllAtioN CoNDitioNSif you cancel your registration more than oNE month before the event, we will charge an admin fee of £75 + uK VAt (£86.25) – VAt amount is subject to change. For cancellations received on or after 24th February 2010, or in the event of non-attendance a 100% cancellation fee applies, in these circumstances No refund can be given. All cancellations MuSt be made in writing & will be acknowledged in writing. if you make your booking via the telephone, you are automatically adhering to our terms & conditions. in the event that the Delegate makes an overpayment in respect of an invoice it will receive monthly statements from the organiser showing the balance of the account for a period of 6 months only from the date of the invoice. thereafter any over payments will be repayable on demand within statutory time limits. it may be necessary for reasons beyond the control of the organiser to alter the content, timings or venue. Centaur Conferences does not accept liability for any transport disruption or individual transport delays & in such circumstances the normal cancellation restrictions apply. in the event of a terrorist alert or incident that prevents the running of the conference, Centaur Conference reserves the right to retain up to 50% of the fee as a contribution to delegate registration, all location, marketing & central administrative costs. Are you registered? You will always receive an acknowledgement of your booking. if you do not receive anything, please call us on +44 (0) 20 7970 4770 to make sure we have received your booking. Your registration fee includes lunch, refreshments, documentation, priceless business contacts & numerous networking opportunities.

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VENuE iNForMAtioN DAtE: 24th & 25th March 2010VENuE: Sofitel london Heathrow, terminal 5 london Heathrow Airport tW6 2gDtEl: (+44)20/8757 7777FAX: (+44)20/8757 7788EMAil: [email protected] WEb: http://www.sofitel.com

PAYMENt please tick appropriate boxes & complete details Payment must be made in advance of the event. if payment is not received before the conference, you will be asked to pay by credit card before entering the conference.Your fee includes documentation, refreshments & lunch.

24th & 25th March 2010, Sofitel London Heathrow TW6

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Extended Supply Chain 2010The Flexible Supply Chain – meeting customer needs by responding efficiently to constantly changing market conditions

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