Extended CareChronicles

Compassion Should be our PassionIn September I attended the Indiana Health Care Conference and was inspired by two sessions I attended. Both were on the topic of Compassion for employees working in Health Care. I wanted to send along to all of the readers of Extended Care Chronicles some points of compassion and why it is so important in our business (and our personal lives.)

First let us define Compassion:

Compassion is an emotion that is a sense of shared suffering, most often combined with a desire to alleviate or reduce the suffering of another; to show special kindness to those who suffer. Compassion essentially arises through empathy, and is often characterized through actions, wherein a person acting with compassion will seek to aid those they feel compassionate for.

Compassionate acts are generally considered those which take into account the suffering of others and attempt to alleviate that suffering as if it were one’s own. In this sense, the various forms of the Golden Rule (do on to others…) are clearly based on the concept of compassion.

Now some of you may read this and think – well a lot of residents are not “suffering” and they may not be in an outward sense: pain, trauma, etc. But most of our residents are suffering as they could be in pain; they could be suffering because they are not in their own home; they could be suffering because their daily routine has changed; they could be suffering because they don’t know anyone in their surroundings and the list goes on. Suffering is an individual feeling.

We have to be really active listeners to understand someone’s suffering. We ask our residents, co-workers, family members all the time – “how are you today?” We need to pause and listen so the person knows we are listening. And then follow-up with compassion on what we can do to help.

Staff: How are you Mrs. Johnson? Mrs. Johnson: Fine but I didn’t like the Chicken for lunch Staff: Oh, OK. Well at least it was served hot.

Was that a compassionate response? NO.

Staff: How are you Mrs. Johnson? Mrs. Johnson: Fine but I didn’t like the Chicken for lunch Staff: Oh, I’m sorry. Did you ask for a substitute meal choice? Can I get you something now?

Was that a better, more compassionate response? YES.

As we go through our days hundreds of these type of exchanges happen. Let us all commit to being more passionate about our compassion.

Best regards,

Ron Nunziato, CEO Extended Care, LLC @extendedcarellc

O C T O B E R · I S S U E 1 0 · V O L U M E 6

Naperville

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On Sunday September 15th, staff, family, residents, and friends of Naperville Manor Health and Rehab Center walked to end Alzheimer’s Disease. We even had some Star Wars visitors at the event. It was a team effort to raise almost $500 to go towards Alzheimer’s research. Great job team Naperville Manor; it was a fun morning had by all, thanks for coming out!

Chateau NursingCHECK OUT the Events at

Chateau Nursing and Rehab would like to welcome our new Assistant Administrator, Theresa Williams! Theresa started working at Chateau in April 2018 as the Social Work Director.

In 2013, Theresa was attending college as an education major while working as an activity aide. After working for a few months, she was promoted to social services.

Theresa’s work in social services was where her love of working with the elderly blossomed. Shortly thereafter she changed her major to social work. Theresa finished her Bachelors in Social Work at Lewis University. She went on to get her Masters at Aurora University.

Theresa loves working with the residents and their families. She is a certified Dementia Practitioner and frequently hosts a Memory Care Support Group for the building.

In her free time, Theresa and her husband love playing with their dog, Graham. She also enjoys spending time with her family.

We are so very excited for her new adventure with us!

Chateau Nursing and Rehab knows how to pull out all the stops for their fall resident and staff Hoedown. The team herded together to create a fun time for all! A couple of country singers, a hayride, a grand ole’ BBQ followed up by frosty root beer floats. A fantastic day was had by all residents, their families and the staff. We even had a few of our rehab graduates come by for a reunion!

Sheffield ManorCHECK OUT the Events at

On August 28, Grasmere Place had a summer Luau to celebrate staff and residents. We roasted a whole pig on a spit and then carved it up to make pulled pork sandwiches. What a site to see a whole pig on a spit…….staff and residents, alike, were certainly surprised at seeing the whole process. We also had great side dishes, made by our Dietary Supervisor, Danielle…..who is an outstanding cook, along with her outstanding staff, made the whole event very special for staff and residents with wonderful food.

We were fortunate that the weather that day was beautiful. Everyone had a chance to celebrate summer. Staff and residents had colorful Hawaiian leis and some of the female residents and staff and flowers in their hair. We had oldies playing on the radio and some staff and residents were having a great time dancingOne nice thing, there was enough left overs, that were served to staff and residents that same evening. All were very happy with having a second go-round with the great food.To this day residents and staff are still talking about the special event and looking forward to next year and another Luau.

GrasmereCHECK OUT the Events at

Home is Where the Heart is!Anjia Biddings is Sheffield Manor’s Assisted Living Director. She has been part of the Extended Care family for over 10 years. In addition to being one of the kindest, most compassionate nurses you will ever meet, Anjia is also a Certified Occupational Therapy Assistant! Anjia’s favorite part of leading the team at Sheffield is the hardworking staff and the interaction she gets to have with not only the residents of Sheffield Manor but also the families. Extended Care has also recently added a Move In Specialist, Brittney Monaco, to assist Sheffield Manor and Spring Mill Health Campus. Brittney resides in Cedar Lake, Indiana and continues to promote both campuses with a her beautiful smile! Feel free to stop in and tour any one of our lovely Assisted Living Campuses today and see the what makes the three ECC Assisted Living facilities HOME to many!

Smelko, Carlyn 10/1Sheppard, Renee K. 10/2Caseres, Jehan S. 10/2Kizman, Penny 10/5Ward, Dawn 10/5Soto, Karyl 10/9Walker, Sharice 10/9Jones, Sheretta 10/9Cotton, Antoinette 10/9Griffin, Ami 10/12Melgoza, Alicia 10/13Bryant, Sheila 10/14Domazet, Melissa 10/14Collins, Samantha 10/15Mace, Mary 10/19Granger, Linda G. 10/19Andrews, Rita 10/23Luster, Tyrah 10/27Haberlin, Alexzandra 10/28House, Lucinda 10/29Koonce, Lynn 10/29

Myers, Tonika 10/1Greenwood, Taneall 10/2Dixon, Cynthia D. 10/3Dawson, Terry 10/4Henderson, Natasha 10/6Michel, Cyntia 10/9Maxwell, Regina 10/9Smith, Clifton 10/10Ramirez, Guadalupe 10/14Leonard, Kiah 10/14Passmore, Kiya 10/16Carron, Carol 10/18Eddie-Quartey, Thelma 10/20Apata, Esther 10/22Adindu, Chinenye 10/23Romine, Kevin 10/24Furnace, Paula 10/30

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Jackson, Lerone D. 10/2Armellino, Michele M. 10/2Muzzo, Taryn A. 10/3Walls, Katherine M. 10/8Reynolds, Kokla L. 10/8Norman, Jessica A. 10/11Franklin, Yolanda R. 10/13Perreira, Jacob M. 10/14Rios, Selena M. 10/18Murphy, Debra L. 10/18Wells, Jermika S. 10/18Gardner, Samantha R. 10/20Myers, Samantha M. 10/22Koselke, Ma Kara Sul 10/24Porche, Marquita D. 10/27Rodriguez, Fayla R. 10/28Mays, Djuanna K. 10/29Wiesch, Sharon E. 10/30

Svehla, Susan 10/3Richardson, Aries 10/7Elayyan, Deborah K. 10/18Morrison, Vanilphia L. 10/19Guzman-Becerril, Christine 10/26Ramsey, Sheila A. 10/27Short, Tamla 10/28Bueno, Zinia 10/28

Edmond, Shalaya 10/2Wilder, Pelicia 10/2Alexander, Melanie L. 10/4Potter, Heather R. 10/8Tompkins, Kyresten N. 10/9Span, Taylor R. 10/10Martinez, Rasha K. 10/12Barnes, Lisa R. 10/13Bluiett, Jareka N. 10/14Edwards, Andrea M. 10/15Mazur, Megan 10/17Schuch, Amelia R. 10/21Melendez, Minerva 10/22Barnett, Casey J. 10/27Washington, Diamond 10/27Polk, Jacinta D. 10/29Cooks, Jasmyne 10/30Hubbard, Terrance P. 10/31Lopez, Maria D. 10/7Madrigal, Anita M. 10/13Melendez, Minerva 10/22Barnett, Casey J. 10/27Camp, Amanda N. 10/31

Banks, Jacqueline D. 10/4Nalley, Mikayla N. 10/7Fagbemide, Babajide O. 10/12Smith, Antoinette M. 10/12Junio, Noel L. 10/13Gardner, Glenn F. 10/14McNeal, Jahrita L. 10/15Owens, Asia A. 10/16Nelson, Crystal J. 10/17Serrano-Dones, Alicia M. 10/18Kealey, Debbie S. 10/18Burns, Sonya 10/19Baka, Sonia 10/25Martinez, Ofelia E. 10/28Ameyedowo, Angela A. 10/29Strappazon, Candice 10/30

Garcia, Sara L. 9/2Randolph, Lawanda 9/7Gray, Monique L. 9/9Nero, Carmen K. 9/16Winfield, Reshma A. 9/16Gee, Charlene 9/18McCoy, Lainautica 9/19Johnican, Ziyadah S. 9/23Mitchell, Yolanda R. 9/24Smith, Barbara 9/25Powell, Antoinette 9/26Januska, Virginia M. 9/26Triggs, Joe W. 9/28Brown, Darnell 9/29

Do, Daniel 10/6Amoran, Omololu O. 10/10Adams, Julius 10/11West, Denise L. 10/11Holmes, DeAndre 10/11Dwyer, Maureen A. 10/13Ragland, Jordan 10/14Bennett, John L. 10/17Jones, Melvin B. 10/18Kelly, LaMicShaya S. 10/18Plair, Joseph 10/19Cooper, Margaret 10/20Dale, Tanitha 10/22Miller, Beatrice 10/22Rasheed, Nicole 10/22Buabin, Isaac 10/23Hunter, Candace 10/25Ross, Benjamin 10/27Williams, Ronnie 10/29Crawford, Antonio M. 10/30

Onukwue, Juliet O. 10/1Vannasy, Pong 10/5Feliciano, Amelia E. 10/6Bishop, Dierdre 10/6Power, James 10/9Howard, Carl 10/12Wordlow, Minnie 10/12Jones, Danielle 10/13Borja, Margaret M. 10/17Wilson, Roosevelt 10/18Jenkins, Kasha D. 10/22Barker, Dennis 10/22McCants, Nakisha L. 10/25Imtiaz, Samina 10/25Pinamang, Adwoa 10/25Lewis, Tauna L. 10/25Cooper, Almon 10/26Reese, Wendy 10/26Anstett, Charles 10/30

Gallegos, Stefany 10/1Nelson, Michael 10/1Rosiles, Roy G. 10/8Kenny, Candice 10/9Williams, Bryanette 10/11Loerzel, Kaelin 10/19Medina, Jennifer 10/22Wolf, Erin 10/22Anzalone, Caroline 10/23Ray, Kelly 10/23Ostrowski, Valerie 10/25Wojda, Lucyna 10/27Siwek, Alyssa 10/30

Robertson, Kathleen B. 10/4Evertsen, Debra R. 10/6Jayne, Lisa A. 10/15Kirshner, Anne 10/15Carron, Jason 10/26Nunziato, Ronald A. 10/27Sirlin, Irina 10/31

Lopez, Maria D. 10/7Madrigal, Anita M. 10/13Melendez, Minerva 10/22Barnett, Casey J. 10/27Camp, Amanda N. 10/31

Davis, Tiffany R. 10/1Calicott, Charmaine A. 10/1Jennings, Jeanette R. 10/5Turner, Benai M. 10/7Wallace, Vanessa 10/9Gilkison, Holly 10/14Beard, Erika M. 10/14Lewis, Cynthia 10/14McLin, Jade I. 10/16Petty, Robert A. 10/17O’Brien, Tasia 10/20Murdock, Michael 10/22Holmes, Lakesha 10/25Loya, Mercedez M. 10/29Boler, Nikita 10/30

Erege, Edmund 10/3Holmes, Imani L. 10/7Lewis, Talisha M. 10/7Rogers, Roshaunda L. 10/23Dilworth, Ivanna 10/23McGee, TaShay L. 10/25Barber, Patricia A. 10/30

Holloway, Sekena Y. 10/1Bonds, Paronica M. 10/4Riley, Nicole 10/4Whitt, Erin D. 10/9Franklin, Mykesha M. 10/9Lowe, Anthony 10/10Butler, Charles 10/12Lowe, Tannette 10/12Manfredo, Julie B. 10/16Rodriguez-Coronel, Rita A. 10/16Ntakiyinanira, Francine 10/18Beller, Sharon L. 10/18Martella, Nancy A. 10/19Walton, Kyersten D. 10/20Melendez, Minerva 10/22Williams, Ebony 10/27Elder, Vickie R. 10/27Zimmerman, Tamara 10/31Cobbins, Steve D. 10/31

Purnell, Tiffany A. 10/1Avila, Erika 10/11Palmer, Deidre L. 10/11Grimes, Bridgette 10/12Gardner, Glenn 10/14Mwenda, Gershon 10/17Morbiwala, Sakina 10/18Diaz, Felix 10/20Norris, Rose 10/27Kaur, Kamalpreet 10/29Marsh, Valentina J. 10/29

Davis, Nenah A. 10/1White, Nicole 10/3Harvey, Natalesha R. 10/4Hayes, Sharon G. 10/7Rogers, Tavonnya J. 10/8Sanders, Linda R. 10/8Cotton, Antoinette 10/9Noye, Tiffany G. 10/10Romero, Anel 10/12Morris, Denise 10/16Anderson, Tracy D. 10/18Wiggins, Niki 10/18Ford, Chynise 10/18Morton, Sandra 10/19Terrell, Patryce 10/22Potts, Victoria D. 10/22Young, Shvonda L. 10/22Wright, Tracey K. 10/24Wright, Curtkeither 10/26Sackey, Gladys A. 10/27Ringgold, Tanzanieka K. 10/28Greene, Ebony 10/29

Robertson, Kathleen B. 10/4Evertsen, Debra R. 10/6Jayne, Lisa A. 10/15Kirshner, Anne 10/15Carron, Jason 10/26Nunziato, Ronald A. 10/27Sirlin, Irina 10/31

Garcia, Cesar 10/1Frauendorff, Michael 10/6Farias, Stacy 10/6Gardner, Glenn 10/14Safia, Rifat 10/20