EXPLORE · SEEK · DISCOVERLegends Golf & Safari Resort

7 - 9 SEPTEMBER 2016

HOSTED BY

Credit & Decision Analytics Conference

EXPLORE WITH US. SEEK TO DISCOVER

In an ever-changing and dynamic credit landscape it is imperative to keep abreast of the latest industry best practices in technology, market trends,

decision analytics and customer relationship management.

We bring you industry experts that will take you on a journey of exploration through the customer lifecycle, whilst seeking and discovering new ways to improve the way in which you engage with and retain your most valuable

customers.

*This programme will be updated on a regular basis and is subject to changes at the discretion of the organisers.

Credit & Decision Analytics Conference7 - 9 SEPTEMBER 2016

Shuttles will be provided at two locations to transport delegates to the venue. One from OR Tambo International Airport and the other from our offices in

Bryanston.

To book please email: conference@compuscan.co.za

LEGEND RUNWAY: This is a private runway in a wildlife conservancyRunway directions: 17 / 35Runway length: 1 200 metres (grass)runway width: 30 metresMax size aircraft: dc3

PLEASE ADHERE to strict routing procedures as per the aerodrome chart. Note that a completed indemnity form must be sent before every visit by aircraft or helicopter to Legend Golf & Safari Resort and Entabeni Safari Conservancy.Please contact Marcia Moller for the co-ordinates and necessary documentation for the new runway on the lower escarpment. Be advised that the old runway on the upper escarpment is closed.For more details contact 082 307 7732, marciamoller1@gmail.com / reservations@legendlodges.co.za

ROAD DIRECTIONS TO LEGEND GOLF & SAFARI RESORT

FROM PRETORIA:

Take N1 North highway from Pretoria to Polokwane (Pietersburg).Keep on the N1 through carousel and Kranskop tollgates. Travel a further 32km on the N1. Take the Mookgophong (Naboomspruit) R101A offramp/exit (Route 289). Drive 9km to Mookgophong (Naboomspruit). Drive straight through the town of Mookgophong (Namboomspruit) on the R101A (29km) till you reach Sterkrivier (Doorndraai Dam) turnoff (Legend Golf & Safari Resort sign). Turn left and continue for a further 3km on gravel road until you reach the traffic circle and the great enclosure of the resort entrance on your right-hand side. Enter through the security check-point and park at reception.

FROM POLOKWANE:

Travel through Mokopane (Southerly direction) towards Mookgopong (Naboomspruit). Travel 17km till you reach the Sterkrivier (Doorndraai Dam) turnoff (Legend Golf & Safari Resort sign). Turn right and continue for 22km till you reach the Haakdoring turnoff. Turn left and continue for a further 3km on gravel road until you reach the traffic circle and the great enclosure of the resort entrance on your right-hand side. Enter through the security check-point and park at reception.

AVOID GPS:

We highly recommend that you follow these directions instead of relying on a GPS as game fencing restricts access to certain roads in rural areas.

PLEASE NOTE:

There will be shuttles available 24/7 at the venue.

IMPORTANT INFORMATION

TRAVELLING FROM OUTSIDE GAUTENG?CLICK HERE TO CHAT TO US ABOUT SCHEDULES

Please visit the activity desk after you have checked in.

DAY 1 | ARRIVAL

GAME DRIVEEnjoy a 3 hour game drive through the beautiful bushveld which hosts an array of wild life including the big 5.

1 HOUR MASSAGEUnwind after a long journey with an hour of ultra relaxation.

SEGWAY SAFARIA leisurely journey through the bushveld for the avid nature lover.

MTB TRAILFitness buff? The resortʼs MTB trail has a grueling track just for you.

ROUND OF GOLFEnjoy a leisurely game of golf on a course designed by the best players in the world. For the adventurous, ask about the extreme 19th hole at check in.

QUAD BIKINGPrefer to be in control? Take a spin on a beastly 4-wheeler, enjoying the rigorous bush terrain.

Enjoy an authentic bush braai under a massive lush fig tree with African entertainment and music to set the tone for an evening of fun!

DRESS CODE: Smart casual

18:30 DINNER UNDER THE STARS

We invite you to the club house to enjoy a cold beverage and a light lunch. Here you will get a chance to mingle with your fellow delegates. Network and relax before or after your activity, or

just forego the activity altogether and enjoy some leisurely time in our company.

NETWORKING LUNCH | 12:00 - 16:00

Check in by 12pm at reception, where you will receive your room key and delegate pack.CHECK IN

SPEAKERS

COLIN HABBERTONCEO, PAYPROP CAPITAL

IAN FUHRFOUNDER, SORBET

DAVID BLYTHCEO, YELLOWWOOD

VUSI THEMBEKWAYO: GLOBAL BUSINESS SPEAKER. VENTURE CAPITALIST.

Read more about our highly-acclaimed conference facilitatorCLICK HERE

BAYAN DEKKERCEO, PROFITSCIENCE

REMO LENISACEO, CSH GROUP

SONJA FOURIEHEAD OF ABSA REWARDS

STEPHEN LEONARDHEAD OF ANALYTICS,

CREDIT RISK CONNECTION

NAAS VAN HEERDENHEAD OF CREDIT

REAL PEOPLE

IZAK ODENDAALINVESTMENT STRATEGIST, OLD MUTUAL MANAGERS

GUNTHER MARAISCREDIT RISK ANALYST,

MYBUCKS

VUSI THEMBEKWAYOGLOBAL BUSINESS SPEAKER,

VENTURE CAPITALIST

FULL SPEAKER PANEL TO BE RELEASED SOON ...WATCH THIS SPACE

DAY 2 | CONFERENCE

06:00 - 07:45 BREAKFAST

08:00 WELCOME – VUSI THEMBEKWAYO: CONFERENCE FACILITATOR

08:30 CONFERENCE INTRODUCTION – REMO LENISA: CEO, CSH GROUP

09:00 SERVANT LEADERSHIP – IAN FUHR: CEO, SORBET Put people first and the profit will follow. Be inspired and understand the principles of subservient leadership that you can apply in your business.

10:00 REFRESHMENT BREAK

10:30 SUCCESS STORY: REWARDING CUSTOMERS FOR BANKING – SONJA FOURIE: HEAD OF ABSA REWARDS Rewarding customers through loyalty and rewards programmes. What are the fundamentals that need to be in place for a successful loyalty & rewards platform?

11:00 A REAL DATA SEGMENTATION OF SOUTH AFRICAN CONSUMER SPEND – DAVID BLYTH: CEO, YELLOWWOOD A real data segmentation of South African consumer spend.

11:30 MAXIMISING CLOUD-BASED RISK STRATEGIES AND DECISION ANALYTICS – BAYAN DEKKER: CEO, PROFITSCIENCE Using new cloud-based credit risk technology to improve the on boarding process in an automated and risk-controlled environment. Learn how to gain an understanding of new developments in cloud-based credit risk technology across the entire credit life cycle.

12:00 NETWORKING LUNCH

13:00 MANAGING PRODUCT PROFITABILITY IN CONSUMER LENDING – IGNATIUS VAN HEERDEN: HEAD OF CREDIT, REAL PEOPLE Originating the most yield efficient loans within the current regulatory and market environment is crucial. Being able to react quickly and decisively can mean the difference between profit loss or gain.

13:30 CASE STUDY: DECISIONIQ MANAGEMENT – STEPHEN LEONARD: CEO, CREDIT RISK CONNECTION A study into intelligent decision automation, with integrated predictive analytics for the financial services industries.

14:00 HOW DATA DISRUPTS AND DRIVES INNOVATION – COLIN HABBERTON: CEO, PAYPROP CAPITAL A case study of the South African rental market.

14:30 THE ECONOMICS OF CONSUMER CREDIT DEMAND AND SUPPLY – IZAK ODENDAAL: MULTI-MANAGER, OLD MUTUAL A closer look at the demand and supply side of consumer credit, highlighting different sector segments, trends and risks on the South African horizon.

15:00 REFRESHMENT BREAK

15:30 RISK AND MARKETING PARTNERSHIPS How can the Marketing and Risk departments find synergy and set marketing strategies that better serve both the customer and the credit providerʼs interests?

16:00 NEW ACCOUNT OR APPLICATION FRAUD MANAGEMENT New account or application fraud is growing as sophisticated fraudsters and cybercriminals exploit new opportunities. Learn ways to identify and avoid such activities.

16:30 LEISURE TIME

19:00 CELEBRATORY DINNER Boma dinner in an African bush setting with entertainment to inspire an evening of dancing and socialising. DRESS CODE: Smart Casual

DAY 3 | CONFERENCE

06:00 - 08:45 BREAKFAST

09:00 BARBARIANS AT THE GATE - VUSI THEMBEKWAYO: THE ROCKSTAR OF PUBLIC SPEAKING Change, hurdles and how to smash them. Linear vs exponential organisations. The lines and nodes of evolution. Setting the status quo on fire. Letting go of the ‘comfortably absurd .̓

10:00 ENABLING EXCEPTIONAL CUSTOMERS SERVICE EXPERIENCE A case study into products and concepts of omni-channel customer experience management. Explore contact management capability for all communication channels.

10:30 REFRESHMENT BREAK

11:00 CALCULATING HISTORICAL IRR AND COMPARING TO EXPECTED IRR Compare product profitability, investigate client payment behaviour and assess cyclicality an industry or business environment.

11:30 DECISION CARDS FOR THE SMALL LOAN LENDER - A SUCCESS STORY A study into low cost, quick to implement, and highly effective decision management software. How it works and the benefit to financial institutions.

12:00 TRENDS IN INNOVATION IN FINANCIAL SERVICES Explore the transformative potential of new entrants and innovations on business models in financial services.

12:30 CLOSING AND LUNCH

*This programme will be updated on a regular basis and is subject to changes at the discretion of the organisers.Last update: 31 May 2016