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Expertise in Output Profile www.medleosolutions.com

Expertise in Output...We have never compromised on the quality, timely deliver and the services provided to the customer. We will exceed customer expectations through service excellence

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Page 1: Expertise in Output...We have never compromised on the quality, timely deliver and the services provided to the customer. We will exceed customer expectations through service excellence

Expertise in Output Profile

www.medleosolutions.com

Page 2: Expertise in Output...We have never compromised on the quality, timely deliver and the services provided to the customer. We will exceed customer expectations through service excellence

INDEX

Who we are?

Mission and Vision

Infrastructure

System Configuration

Our Offerings

Quality

What you can expect from us?

Our Clients

Contact us

Page 3: Expertise in Output...We have never compromised on the quality, timely deliver and the services provided to the customer. We will exceed customer expectations through service excellence

WHO WE ARE?

Medleo Solutions is an emerging company that

provide customer centric BPO services located in

Chennai and Namakkal, Tamil Nadu. We have been

established and popular company with an excellent

track record for the best customer satisfaction.

We have never compromised on the quality, timely

deliver and the services provided to the customer.

We will exceed customer expectations through

service excellence. We have an excellent staffs

who will work for you with their best.

Page 4: Expertise in Output...We have never compromised on the quality, timely deliver and the services provided to the customer. We will exceed customer expectations through service excellence

MISSION, VISION AND VALUES

To provide world-class service and solutions to meet

customer satisfaction and strengthen our relationship

with the clients worldwide

Make our Clients more competitive by delivering

customized outsourcing services, designed around their

needs and help them achieve their goals. To be a

globally preferred Business Process Outsourcing partner

for our Clients, creating value in their business through

innovative & effective business solutions

The Medleo Solutions will inspire its employees to be

the best they can be. We will engage in sustainable

practices and anticipate the needs of our customers. We

will maximize our leads while still maintaining quality in

our services and work.

Page 5: Expertise in Output...We have never compromised on the quality, timely deliver and the services provided to the customer. We will exceed customer expectations through service excellence

INFRASTRUCTURE

Seating capacity - 25

24*7 online support.

100Mbps Upload and Download Speed

internet bandwidth.

Our office can accommodate up to 45 systems

and has a separate server room.

13 employees deployed in XML and EPUB

projects.

Page 6: Expertise in Output...We have never compromised on the quality, timely deliver and the services provided to the customer. We will exceed customer expectations through service excellence

SYSTEM CONFIGURATION

Client PC : i3 Processor/ RAM 4GB DDR3 /

PC 500GB HDD / windows 10 OS

Quantity : 25 nos

Page 7: Expertise in Output...We have never compromised on the quality, timely deliver and the services provided to the customer. We will exceed customer expectations through service excellence

OUR OFFERINGS

EPUB and XML

Medical Billing

Order/Data Entry

Form processing work

Data conversion

Editing

Keying process

Video and Audio Transcription

Image Processing

Page 8: Expertise in Output...We have never compromised on the quality, timely deliver and the services provided to the customer. We will exceed customer expectations through service excellence

QUALITY Medleo Solutions is totally committed to satisfying and

delighting our customers by providing them with high quality

and support through continual improvement.

We will continuously strive to excel in performance, Seeking

and deploying the best quality strategies and tools that we

can identify. Additionally, we will endeavor to always update

and understand the requirements of our jobs and the systems

and procedures that sustain us, employing quality teams,

training and increased responsibility and accountability for

employees.

"Our dedication to quality must be absolute and cannot be

compromised. Our goal is 100% customer satisfaction through

quality"

Page 9: Expertise in Output...We have never compromised on the quality, timely deliver and the services provided to the customer. We will exceed customer expectations through service excellence

WHAT YOU CAN EXPECT FROM US? Contacting us

Whenever you are in contact with us,

we will treat you with respect and courtesy.

Confidentiality and data protection

We will keep the information you

provide us in the strictest confidence and in

accordance with data protection legislation.

We ask that do not identify any person,

place, product, workplace, organization and

in order to comply with our legal

obligations.

Page 10: Expertise in Output...We have never compromised on the quality, timely deliver and the services provided to the customer. We will exceed customer expectations through service excellence

OUR CLIENTS

EXELA Technologies

Trinity Publishing service Pvt Ltd

Arcane data solutions

Newnuk India Private Limited

Patron Business Solutions

Medfox Healthcare Services Private Limited

Page 11: Expertise in Output...We have never compromised on the quality, timely deliver and the services provided to the customer. We will exceed customer expectations through service excellence

CONTACT US Chennai: 4/713, Ground Floor,

Ponniyammam Kovil Street

Medavakkam,

Chennai – 600100

Namakkal: 2nd Floor, 286-2/89-N14

Sri Vishnu Complex, Thuraiyur Road,

Namakkal – 637001.

Phone: +91 - 99448 89847 / 90256 34295

Mail: [email protected]