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ccNSO meeting Singapore, 10 February 2015 Expanding the registry communication channels: the social media revolution

Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

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Page 1: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

ccNSO meeting Singapore, 10 February 2015

Expanding the registry communication channels: the social media revolution

Page 2: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

n  How we started, some statistics

n  EURid and .eu on Social Media

n  2014, the turning point

n  .eu on Facebook

n  .eu on Twitter

n  .eu on YouTube

n  The future

n  Conclusions

Agenda

Page 3: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

Some statistics

Page 4: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

Some statistics

Page 5: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

EURid and .eu on Social Media

Page 6: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

2014: the turning point

Page 7: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

.eu on Facebook

Number of FB fans organically and

consistently grown

Live coverage of

events

Digital Editorial

Plan

Page optimisation

Page 8: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

.eu on Facebook

Page 9: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

.eu on Facebook

Page 10: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

.eu on Facebook

Content Breakdown

Greatest impact:

testimonials and .eu

products

Most liked post on Domain name for

Dummies: 418 likes 

Over 50% post including

photos/videos

Page 11: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

.eu on Twitter

+++Followers +++Influence

Live coverage of

events

Digital Editorial

Plan

Page optimisation

Page 12: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

.eu on Twitter

Twitter = Most Effective Channel for EURid’s Content Marketing

Page 13: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

.eu on Twitter

Page 14: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

.eu on Twitter

Our most retweeted and favourited tweets

Page 15: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

.eu on YouTube

Page 16: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

A look at our industry

Page 17: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

The future

+++Multilingual Content

+++Interaction with testimonials

+++Infographics on technical topics

+++Live reports and use of quotes

Focus on Engagement

Page 18: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

n  Connect via social media as relationships

might be more powerful than marketing

n  Engage regularly with your stakeholders

n  If you like to go social media, do it properly!

n  Being present and active in the social media is a

true job

Conclusions: #doitproperly

Page 19: Expanding the registry communication channels: the social ... · Connect via social media as relationships might be more powerful than marketing! Engage regularly with your stakeholders

Thank you!

Giovanni Seppia [email protected]