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With 20 years of operations in the region, Exotissimo is one of the longest established destination management companies in Asia and one of the best known.
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Experts in Asia-In Asia
Company Overview - January 2013
EXOTISSIMO OVERVIEW With 20 years of operations in the region, Exotissimo is one of the longest established destination management companies in Asia and one of the best known. Our commitment to operating with the highest standards of service and professionalism as well as offering and executing unique and seamless travel experiences is the reason why Exotissimo stands above the rest. .
A BRIEF HISTORY
Exotissimo Travel established in Ho Chi Minh City in January 1993 as the first European invested joint-venture company operating in tourism in Vietnam. Since then we have grown into a network of 20 operations offices and dedicated sales teams around the world.
Experts in Asia-In Asia
WHAT WE DO
Experts in Asia-In Asia
Whatever you can dream, we can make it happen. From large corporate outings to luxurious honeymoons, Exotissimo has the knowledge and the expertise to create the perfect itinerary. MICE- Exotissimo has successfully arranged hundreds of events including incentive tours, team-building activities, conferences and exhibitions for clients from all over the world. LUXURY- Deluxe clientele require specialized service, and Exotissimo has a dedicated luxury department to properly care for this niche. ADVENTURE - Whether tastes run to biking, trekking, kayaking, multi-activity, nature tours or family adventures, we have exciting itineraries throughout Asia.
OUR DESTINATIONS
Vietnam
Cambodia
Thailand
Myanmar
Laos
Indonesia
Japan
China
Experts in Asia-In Asia
ORGANISATIONAL STRUCTURE
Experts in Asia-In Asia
Product Inbound
EXO GROUP
Exo Vietnam Exo Thailand Exo Cambodia Exo Laos Exo Myanmar Exo Indonesia Exo Japan
English
French
Spanish
German
Adventure
Luxury
Travel Agency
Ticketing
Outbound
Operation
Guides
Operation
AR
AP
Accounting
HR
IT
Administration
Exo China
OUR NETWORK
Experts in Asia-In Asia
Exotissimo Travel Group employs a team of over 600 travel professionals in our 19 operations offices.
Thailand Bangkok
Chiang Mai Phuket
Vietnam Saigon Hanoi
Danang
Cambodia Phnom Penh Siem Reap
Indonesia Sanur, Bali Jogjakarta
Myanmar Yangon
Mandalay Bagan Heho
Laos Vientiane
Luang Prabang Pakse
Japan Tokyo Kyoto
China Beijing
As we enter our 20th year of operation in Asia, Exotissimo continues to deliver genuine value to our partners and improve upon the qualities that make us great. Our commitment to operating with the highest standards of service and professionalism as well as offering and executing seamless travel experiences is the reason why Exotissimo stands above the rest.
Experts in Asia-In Asia
Experts in Asia-In Asia
EXOTISSIMO PROFILES
Olivier Colomès – Co - Founder and Chief Executive Officer Originally hailing from France, Olivier has been based in Asia for nearly 10 years. As co-founder of Exotissimo Travel, Olivier has grown the company from strength to strength from it’s inception in 1993 in Ho Chi Minh City.
Experts in Asia-In Asia
EXOTISSIMO PROFILES
Hamish Keith – Chief Operating Officer Hamish Keith is a long-term resident of Asia, calling Bangkok his home for over twenty years and actively oversees Exotissimo’s product development to ensure we are offering the most experience lead tours in the market. Hamish has extensive experience in the industry having launched travel brands in Asia before joining Exotissimo as General Manager for Exo Thailand’s launch in 2003.
Experts in Asia-In Asia
WHY CHOOSE EXOTISSIMO AS YOUR TRAVEL PARTNER IN ASIA? The strength of our network Exotissimo employs a team of over 600 travel professionals across 19 wholly owned operations offices. Wherever your clients our team is close by taking care. Professional organisation We use internationally-recognised, fully-integrated travel software TOURPLAN and our reservations and operations teams receive complete and regular professional training. Our organization allows us to deliver a fast and consistent service as well as seamless itineraries through five-countries. Top quality service on the ground We are committed to providing the highest quality of service possible in our destinations. We have a strong guide training program, use the best vehicles and work only with preferred suppliers all subject to regular and rigorous inspections. Our experience in Asia We have been operating in Indochina since the region opened up to tourism 19 years ago. We consider ourselves travel pioneers and all our staff live and work in the region.
Experts in Asia-In Asia
The Exo Foundation-Our charitable fund to aid local organizations Encouraging Cultural Respect Treading Lightly Supporting local charities Working with locals to develop community-based tourism projects Exo Cares- A booklet filled with responsible travel tips given to all of our clients
EXOTISSIMO IS FULLY COMMITTED TO DEVELOPING, OPERATING AND MARKETING TOURISM IN A SUSTAINABLE MANNER
Experts in Asia-In Asia
SALES SUPPORT Travel Trade Website A comprehensive online platform allowing access to all tariffs,
tours, training tools and factsheets. The Proguide Exotissimo’s annual brochure for travel professionals Exo Explorer Our inspirational tri-annual magazine full of travel tips, new
products and destinational advice. ENL Our monthly Electronic Newsletter bringing you up to the
minute developments in seven destinations. Training Presentations Regularly updated power points on product training can be
accessed through our Travel Trade site. Webinars Weekly online training sessions are available for all of our
clients covering a range of topics across seven destinations. Global Sales Teams Our sales managers are available around the world for training
and general sales support.
PROFESSIONAL INDEMNITY
INSURANCE
The Exotissimo Travel Group holds
Professional Indemnity Insurance and
Public Liability Insurance with the QBE
Insurance Company Limited
Experts in Asia-In Asia
Experts in Asia-In Asia
Access to our private network
An inside track to Asia
Personalized journeys
Unparalleled Service
Total Flexibility
Informed advice
Specially-trained consultants
Top quality service on the ground
Responsible and ethical travel
OUR COMMITMENT TO YOU
Experts in Asia-In Asia
Exotic Exciting
Exceptional Extraordinary
Experts in Asia-In Asia
EXOTISSIMO TRAVEL GROUP EXOTISSIMO TRAVEL VIETNAM: Tel: (84 8) 825 1723 - Fax: (84 8) 829 5800 E-mail: [email protected] EXOTISSIMO TRAVEL CAMBODIA: Tel: (855 23) 218 948 - Fax: (855 23) 426 586 E-mail: [email protected] EXOTISSIMO TRAVEL LAOS: Tel: (856 21) 241 861 - Fax: (856 21) 252 382 E-mail: [email protected] EXOTISSIMO TRAVEL MYANMAR: Tel: (95 1) 255 266/427/429 - Fax: (95 1) 255 428 E-mail: [email protected] EXOTISSIMO TRAVEL THAILAND: Tel: (66 2) 636 0360 - Fax: (66 2) 636 0363 E-mail: [email protected] EXOTISSIMO TRAVEL INDONESIA Tel: (62 361) 288 821 - Fax: (62 361) 287 073 E-mail: [email protected] EXOTISSIMO TRAVEL JAPAN Tel: (81 3) 5772 8182 Fax: (81 3) 3470 5540 Email: [email protected] EXOTISSIMO TRAVEL CHINA Tel: 86 (01) 5124 0854 Fax: 86 (01) 5861 4818 Email: [email protected]
EXOTISSIMO SALES OFFICES EXO TRAVEL FRANCE 40 Bis, Rue Du Fg Poissonnière 75010 Paris FRANCE Tel: (33 1) 49 490 360 E-mail: [email protected] EXO TRAVEL SPAIN
Rocafort, 35, Entlo 6ª 08015 Barcelona, España
SPAIN Tel: (34 93) 759 8161 E-mail: [email protected] EXO TRAVEL GERMANY Kantstrasse 80, D- 10627 Berlin GERMANY Tel: (49 30) 31 80 57 55 E-mail: [email protected] EXO TRAVEL AUSTRALIA PO Box 726, Beaconsfield , VIC 3807 AUSTRALIA Tel: (61) 430 325 892 E-mail: [email protected] EXO TRAVEL NORTH AMERICA Tel: (1-312) 613 1600 Toll-free: (1 877) 396 8687 – (1 877) EXO TOUR E-mail: [email protected] EXO TRAVEL UK Tel: (44 0) 7969 830 689 E-mail: [email protected] EXO TRAVEL LATIN AMERICA Barão de Ipanema 56, 5th floor Copacabana – 22050-030 Rio de Janeiro, Brazil Tel: 55-21-8370-0505 E-mail: [email protected]
