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Exele TopView Software
for Wonderware System Platform and InTouch
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
• Alarm Notification and Management for Wonderware alarms and process values
• Real-time detection of new alarm events
• Email, SMS/text, Voice, Pager, and event logging
• Reports of current and historical alarm information
• Analytics of alarm and event history
• Remote access (desktop/mobile) to current and historical information
• User-friendly diagnostic tools
What is TopView?
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
• 20 years of development and customer experience
• 1000 installations world-wide from 10 to 500K alarms
• Works with a variety of systems including Wonderware System Platform and InTouch
• SCADA Connect module for Wonderware provides tight integration and synchronization
• Reliability, ease of use, and modern alarm and notification options
About TopView
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
TopView SCADA Connect for Wonderware
• Simplified configurationImport and sync alarms and acknowledge tag information and create base configurations (alarms, notifications, reports)
• Health WatchdogsBi-directional health monitoring between TopView and the HMI
• HMI ComponentsHMI tags, scripts, TopView shortcuts, and health information
• ConversionsConvert Win911 and SCADAlarm configurations
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
TopView Component Overview
TopView EngineAlarm and Notification Engine
TopView ConfiguratorConfigure the TopView
EnginePoints, Alarms, Notification
settings, etc.
TopView Admin ToolsMonitor logs, queues,
and operation of TopView Engines
TopView Remote ViewerDesktop TopView Client
Contacts, Schedules, Recipients
Manage and Edit Contacts, Schedules, and
Recipient Groups
Mobile Web AppWeb-based TopView client for
mobile, tablet, and desktop browsers
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
• Multi-level, user-created categories for monitored points and alarms
• Multiple Tag Groups per point
• Mirror HMI Alarm Groups or create by asset, measurement type, responsibility
• Tag Groups are used for
– Filtering displays and reports
– Group notifications
– Alarm Group analysis
Tag Groups (point/alarm categories)
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
• HMI alarm message and/or custom messaging
• Default notification message
• Can be customized with dynamic tag information through placeholdersThe temperature, %value%, is too high The temperature, 53.2, is too high
Alarm Messages
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
Alarm Notification
• Audible alarms (WAV or text-to-speech)
• External notification Upon Alarm, Acknowledge, and Return-to-Normal
– Email (SSL, attachments)
– SMS text messages (CDMA/GSM cellular modem)
– Voice callout to any phone (VOIP/TAPI)
– Pagers (data modem to paging company)
• EscalationHighly configurable escalation for unacknowledged alarms or
alarm persistence
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
• Email clients, SMS/Text, Pagers
• Multiple email delivery methods
• SMTP with authentication and SSL
• Email with file attachments
• Reply-to-email alarm acknowledge
• Reply-to-SMS/text alarm acknowledge without a cellular modem*Supported by most major cellular carriers
Email Notification
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
• Text messaging to cellular phones
• Requires CDMA or GSM cellular modem connected to cellular network
• Serial/USB or network connection to cellular modem
• Reply-to-SMS alarm acknowledge
SMS Notification
GSM/CDMA
Cellular Modem
Cellular
network
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
• Delivery of alarm message to any phone (text-to-speech or WAV)
• Keypad acknowledge
• Support for VOIP (network-based calls) and *TAPI (traditional phone lines)
• VOIP solutions for analog phone lines (Grandstream)
*TAPI support limited
Voice Notification
“Unit 1 high temperature alarm”
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
• For detailed notification messages (usually email recipients)
• Default notification is the alarm message: Unit 6 high temperature
• Notification Message Templates can include alarm message, tag names, time of alarm, recipients…
• Content: Text or formatted HTML
• Templates can be shared across multiple alarms and notifications
Notification Message Templates
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
Acknowledge Synchronization and Health Monitoring
• TopView Alarm AcknowledgeInteractive (desktop/mobile) or through notification response
• Acknowledge Synchronization
– Output: TopView acknowledge can set acknowledge tag
– Input: Acknowledge tag value can acknowledge TopView alarm
• Health MonitoringBidirectional health monitoring between TopView and Wonderware
AcknowledgeInput
(acknowledge tag)
AcknowledgeOutput
(acknowledge tag)
HealthOutput pulse/saw
HealthInput health signal
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
Alarm and Event Logging
• Source for Alarm Reports, Alarm History, and Analytics
• Local alarm log files with optional storage to Microsoft SQL Server
• SQL Server: allows access by 3rd-party reporting and querying tools
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
Alarm and Snapshot Reports
• Alarm reportsDetailed event and statistics reports over time range, multiple formats
• Snapshot reportsCurrent values and alarms, HTML format, mobile or desktop format
• Report creationAd-hoc or scheduled with email
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
Alarm Analytics
• Analysis of TopView Alarm History through tables and graphs
• Local and Remote analysis
• Identify nuisance or misconfigured alarms
• Recognize alarm floods and time-based alarm activity
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
Remote Access: Desktop (Remote Viewer)
• The TopView Desktop Client (does not need to be running)
• Can run on any machine with network access to the TopView Engine
• View, acknowledge, disable, snooze (shelve), enable, hear current alarms
• Create alarm reports
• Perform alarm analytics
• Real-time, interactive application with wide user appeal
Network
Engineer/Operator Computers on Network
TopView
Alarm and
Notification
Engine
Current Alarms
and Events
Alarm History
Alarm Reports
Alarm Analytics
Windows Desktop: TopView Remote Viewer
client with Audible alarms, Alarm acknowledge,
Alarm history, Alarm reports & Alarm analytics
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
Remote Access: Mobile
• Mobile web application targeting all modern mobile devices and desktop browsers
• No installation required
• Hosted by embedded web server in the TopView Engine
• View alarms and monitored values, acknowledge alarms, query alarm history
• Push or pull updates
• Configurable security (user login)
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
Other features
• ConfigurationImport/export bulk configuration of monitored
points, alarm conditions, and notifications in Excel
• AdministrationReal-time administrative tools to look at details and history of running TopView Engines
• Windows ServiceTopView Engine runs reliably as one or more Windows Services
• Change without RestartsMost changes do not require restarting
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
SCADA Connect – Simplified Configuration
Simplified configuration and Health Watchdogs
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
SCADA Connect – Installation
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
SCADA Connect – HMI Sync (System Platform)
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
SCADA Connect – HMI Sync (InTouch)
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
Wonderware SCADA Connect – App Import
TopView SoftwareExele Information Systems, [email protected]+1 585 385 9740
A L A R M A N D N O T I F I C A T I O N S O F T W A R E
