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2014 GREEN BAY VISITOR PROFILE Executive Summary Charts & Graphs Appendix

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Page 1: Executive Summary GREEN%BAY% - Amazon Web Servicesgreen-bay.s3.amazonaws.com/digital_files/2503/2014_green_bay_vis… · An#Inside#Look#atthe#Total#Travel#Marketin# Green#Bay#MSA,#WI

2014  GREEN  BAY  

VISITOR  PROFILE  

Executive Summary

Charts & Graphs

Appendix

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Year-End 2014 Visitor Profile. An  Inside  Look  at  the  Total  Travel  Market  in  Green  Bay  MSA,  WI    Sindy  Köhler  Research  Manager                

April 2015  

D.  K.  Shif)let  &  Associates,  Ltd.  1750  Old  Meadow  Rd,  Suite  620  

McLean,  Virginia  22102    

Tel.:  +1.703.536.8500  www.dksa.com  

 

2  

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3  

Table  of  Contents  

Charts & Graphs 20 Market Share

Demographics

Trip Origin

Transportation

Trip Timing

Trip Characteristics

Activity Participation

Accommodation

Appendix

21

22

36

42

45

52

64

71

75

Performance Ratings 74

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Travel definition: Total segment defined as any overnight trip or any day-trip. Sample Frame: All U.S. travelers in Green Bay MSA, WI. Timeframe: Travel Years Q4 2011-Q3 2014 combined, for simplicity hereinafter referred to “2011-2014”

This report compares Green Bay Total traveler market during Q4’2011 – Q3’2014 (for simplicity hereinafter referred to as ‘2011-2014’) to prior time periods and to the average US Total traveler. The combined years 2011-2014 were strong years for Green Bay’s travel industry compared to prior time periods. The City bounced back from the challenges the US travel market faced after the recession. While

Green Bay struggled during 2008-2011 to meet some of the records set in the prior time period, the destination consistently attracts its key markets and offers professional sporting event and other expenditure based activities that provide the total traveler value in challenging times. The following recommendations will help travel marketers in Green Bay continue the path of growth:

§  Age:  middle  aged  travelers,  GenX  genera5on  declined  while  Boomers  and  Millennial  grow  §  Income:  lower  average  than  the  US  average;  majority  under  $75K  §  Lifestages:  travel  par5es  with  moderate  incomes  dominate  visitors  (higher  share  than  the  U.S.  average)  §  Employment:  dropped  20  ppt  since  2005-­‐08  and  reached  US  levels;  distribu5on  of  occupa5ons  similar  to  the  US  §  Educa5on:  level  of  college  educa5on  among  total  travelers  lower  than  US  average  §  Accommoda5on:  majority  of  overnight  travelers  stay  with  Friends/Rela5ves  and  at  paid  hotel/motels  (Mid-­‐Level  and  

High-­‐End)  §  Purpose  of  Stay:  majority  travel  for  the  purpose  of  Other  Personal  Leisure,  Visit  Friends/  Rela5ves,  and  Special  Events  §  Ac5vity:  most  of  the  total  travel  par5es  who  par5cipate  in  the  top  10  ac5vi5es  are  profitable  travel  par5es  §  Length  of  Stay:  New  Orleans  total  travelers  stay  slightly  shorter  than  travelers  to  the  US  average  des5na5on  due  to  

more  single  nights  and  fewer  4-­‐7  nights  stays  

4  

ExecuIve  Summary  

STUDY  SPECIFICATIONS  

Focus  on  your  customer  –  Key  segments  which  dominate  the  mass  market  in  Green  Bay  and  are  customers  with  a  high  share  in  visitaIon  that  deserve  aRenIon  

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2011-­‐2014  Highlights  –  Green  Bay  Total  visitors  mostly  similar  to  US  average  visitor:  §  Traveling  Party:  single  adults  and  one  male/  one  female  §  Timing:  Green  Bay  is  a  preferred  travel  des5na5on  throughout  the  en5re  year  (with  peaks  in  July,  October,  January)  §  Origin:  Wisconsin  primary  top  origin  state  for  Green  Bay  (gradually  increased  since  2005-­‐08);  followed  by  Illinois  and  

Michigan  –  Green  Bay  lost  substan5ally  travelers  from  Michigan  over  the  past  three  5me  periods  –  Simultaneously,  Green  Bay  loses  travelers  from  Marquebe/MI  DMA  since  2005-­‐08  –  once,  Green  Bay’s  top  three  origin  DMA  

–  Green  Bay’s  travelers  almost  exclusively  arrive  by  auto  –  traveling  169  miles  on  average  (declined  over  5me)  –  Largest  share  of  visitors  arrive  from  Green  Bay-­‐Appleton/WI,  Milwaukee/WI,  and  Chicago/IL  DMAs  

§  Ra5ngs:  Green  Bay  received  higher  Excellent  Sa5sfac5on,  Value-­‐For-­‐The-­‐Money,  Friendly/Helpful  People,  Feeling  of  Safety,  and  Likely  to  Recommend  ra5ngs  than  the  average  US  des5na5on  

–  Green  Bay  Paid  Hotel/Motel  industry  average  Sa5sfac5on,  Value-­‐for-­‐the-­‐Money,  and  Staff  Service  ra5ngs  almost  as  high  as  Green  Bay’s  des5na5on  

 

5  

ExecuIve  Summary  

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Green Bays travelers can be characterized as middle age, white, moderate spending, resident travelers who stay with and visit Friends/ Relatives for Attraction- and Culture-based activities. While understanding the Total travel market in terms of who is visiting the city, why, and what they do is imperative in painting a picture of travel to Green Bay, it is also important to focus on the opportunities that lie

ahead for Green Bay travel. Many segments have the potential to offer not necessarily a high travel party share but are characterized by an even higher trip-dollar spending share which makes these segments particularly valuable to target. The following segments hold the potential to increase Green Bay’s bottom line in traveler spending:

§  Age:  35-­‐54  years  old  §  Genera5on:  all  genera5ons  behave  very  similar;  not  a  single  one  is  par5cularly  profitable  to  go  aker  when  targe5ng  §  Lifestage:  Maturing  &  Free,  Affluent  Family,  Affluent  Mature  §  Origin  DMA:  La  Crosse-­‐Eau  Claire/WI,  Marquebe/MI,  and  Minneapolis-­‐St.  Paul/MN  §  Purpose  of  Stay:  Other  Personal  Leisure,  Special  Event,  Overnight  General  Vaca5on  §  Length  of  Stay:  Travelers  staying  more  than  one  night  are  already  profitable.    §  Traveling  Party:  Three  or  more  adults  and  travel  par5es  with  children  present  §  Ac5vity:  Culinary,  Shopping,  Professional  Sports,  Historic  Sites,    Nightlife,  Museum,  Parks   (Na5onal,  State),  Movies,  

Fes5vals,  Zoo  §  Season:  Summer  travelers  §  Accommoda5on:  most  equally  profitable;  High  End  

6  

ExecuIve  Summary  

Focus  on  your  opportunity  

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How  to  Read  the  Report  Charts  

7  

Chart Title

Chart Number (e.g. 12) Travel Year (e.g. 2011-2014) Chart Segment (if available, e.g. Total) Data Metric (e.g. Person-Stays) Data Unit (e.g. % or $) Green Bay’ Total sample size

Glossary or additional explanations

Destinations analyzed in the chart

Chart Section

Chart Legend Destination & Travel Segment

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The impact of Green Bay visitation and spending on the share of the US travel market has been mixed. During 2011-2014 the Total Green Bay traveler segment captured similar shares of the US travel market across all four travel metrics – Stays, Person-Stays, Person-Days, and Trip-Dollars. Green Bay total travel parties (or Stays) represent 0.14% of the US travel market. People often travel together with family, friends or with other groups. Thus, the Stays metric takes into account how many

distinct groups of travelers came to the destination. Green Bay Total travelers contributed the largest share of all four metrics in Person-Stays – indicating how many people came to your destination, but not how long they stayed. Green Bay Total travelers (or Person-Stays), the main focus of this report, represent 0.15% of the US Total travel market – slightly higher than measured in travel parties which is a result of either a higher average travel party size than the US (given that the average travel party size remained the same at the National level) or the average travel party

2011-­‐2014  (%)  •  GREEN  BAY  N  =  587  HOUSEHOLD  COUNT  

Green Bay Total Travel is percentaged off US Total Travel

DesInaIon  Market  Share  

Green  Bay  Market  Share  of  U.S.  Travel  

Total  traveler  segment    shares  of  the  US  travel  

market  highest  in  Visitors  and  slightly  lower  in  Visitor  Days…but  growing  steadily  

since  2005-­‐08  

8  

0.15   0.14  

0.11  0.13  0.14   0.14  

0.12   0.11  

0.14   0.15  0.13  

Stays   Person-­‐Stays   Person-­‐Days   Trip-­‐Dollars  

Q4'05-­‐Q3'08   Q4'08-­‐Q3'11   Q4'11  -­‐Q3'14  

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size on the US level is lower than the average travel party size of the Green Bay travel market. The Person-Days metric is simply the total number of days that visitors contributed to Green Bay. Green Bay Total travelers represent 0.13% of the US Total market share. Again, a slightly lower share than in Person-Stays which can be attributed to changes in Green Bay number of visitors, changes in length of stay of these visitors, changes in party composition shares, and/or changes in the day/ overnight mix relative to the US. Contrary to the contribution of number of trips or number of days spent in a destination, the Trip-Dollars metric represents the monetary worth of travelers.

Changes in Direct Spending can not only be influenced by ALL other travel measures including number of travel parties, number of persons, number of days, number of people in the Stays, length of stay, and individual traveler spending but also be related to changes in travel party composition, purpose of trip, activity participation levels, or accommodation choice.

DesInaIon  Market  Share  

9  

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Who  are  Green  Bay  visitors?  Green Bay visitors can be described in three ways; basic demographics, lifestages and by generation. Green Bay’s travelers are very similar to the US average destination. Green Bay Total travelers are as old as the US travelers in 2011-2014 (47 years). Over the past three times periods, Green Bay’s welcomed gradually older travelers (42 years old in 2005-08). The majority of Green Bay visitors is between 35-54 years of age, followed by one-third of travelers in the 55 years and older age group. Since 2005-08, Green

Bay welcomes consistent shares of 35-54 years old, gradually fewer young travelers and more older travelers.

The middle age cohort is not only the largest segment of Green Bay travelers but also the most profitable as 41% of travel parties represent 45% in trip-dollars. The youngest traveler group (less than 34 years old) is the smallest age group and also the least profitable.

Green Bay attracts only a slightly higher share of travelers with children in household (44% vs. 37%) and who earn a slightly lower median income ($65K vs. $70K) fueled by higher shares of travelers with annual household incomes of $50-$75K (26% vs. 19%) and lower share of over $150K (8% vs. 14%) in 2011-14.

US   Green  Bay  

Average  Age   47  years   47  years  

Employed   63%   65%  

Re5red   19%   22%  

Median  Income  (000)   $70.2   $65.3  

Children  in  Household   37%   44%  

Genera5ons:  Millennial    GenX  Boomer  Silent/GI  

 24%  29%  36%  11%  

 21%  29%  41%  10%  

Generations: Millennial – 1981-1996; GenX – 1965-1980; Boomer 1946-1964; Silent/GI – before 1945

Demographics  

How  do  Green  Bay  visitors  compare?  

Green  Bay’s  Total  Travelers    

Middle  aged  2  out  of  3  employed  

Less  than  average  income  2  out  of  5  with  Kids  in  

Household    

Consider  Millennial’s  long  term  growth  opportunity  

10  

GLOSSARY  

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DKSA combines the three variables most likely to discriminate between travelers into seven Lifestages. These include age, household income and whether or not children are present in the household. These segments are generally used for promotion development and targeting. The majority of Green Bay Total visitors (6 out of 10) are presented by Lifestages without children in the household in 2011-2014. The chart to the right shows that all of Green Bay Lifestages are somewhat equally valuable to the City, however, the Maturing & Free (17%), Moderate Mature (17%), followed by Young & Free (15%) and Moderate Family (15%) lifestages contribute the most in travel party shares to Green Bay tourism.

TOTAL  2011-­‐2014  (%)  

0  

20  

40  

60  

80  

Family  (Total)  

Young  Family  

Moderate  Family  

Affluent  Family  

No  Children  (Total)  

Young  &  Free  

Mature  &  Free  

Moderate  Mature  

Affluent  Mature  

Stays   Trip-­‐Dollars  

DKSA  Lifestage  DefiniIons  

Lifestage   Head  of  HH  Age  (years)  

HH    Income  

Children  <18  in  HH  

Young  &  Free   18-­‐34   Any   No  

Young  Family   18-­‐34   Any   Yes  

Mature  &  Free   35-­‐54   Any   No  

Moderate  Family   35-­‐54   Under  $75K   Yes  

Affluent  Family   35-­‐54   $75K+   Yes  

Moderate  Mature   55+   Under  $60K   No  

Affluent  Mature   55+   $60K+   No  

Trip Dollars: A comparison of Trip-Dollars (Direct Spending) to Stays allows for the analysis of the financial contribution a certain segment of travelers makes to a destination GLOSSARY  

Demographics  

Green  Bay  Lifestages  

Most  profitable  segments  Affluent  Family  Mature  &  Free  

Affluent  Mature    

Least  profitable  segment  Young  Family  

Moderate  Family  Young  &  Free  

Moderate  Mature  

11  

Yet, visitors in the Maturing & Free (17% in Stays but 20% in Trip-Dollars), Affluent Mature (13% in Stays and 17% in Trip-Dollars) and Affluent Family (9% in Stays and 13%in Trip-Dollars) Lifestage contribute slightly more in Trip-Dollars to Green Bay’s economy than they represent in travel party shares which makes them the most profitable segments.

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Where  do  Green  Bay  visitors  come  from?  About 70% of Green Bay Total tourism is provided by in-State travelers. One out of every ten visitors come from the neighboring States of Illinois and another 5% from Michigan (but this share is steadily declining over the past three time periods – from 18% in 2005-08).

The top ten states produce 94% of Green Bay Total visitors. Green Bay draws its Total visitors from a large pool of North East regional DMAs with the top 10 DMA markets accounting for almost all Total travelers. In terms of travel parties, Green Bay attracts Total visitors from the top 3 markets Green Bay-Appleton, WI DMA (27.2%), Milwaukee, WI DMA (26.4%) and Chicago, IL DMA (8.8%). None of these DMAs contribute positively to Green Bay tourism dollars base. The only profitable DMAs are Madison, WI DMA (8% in Stays vs. 11% in Trip-Dollars), Providence, RI – New Bedford, MA DMA (2% in Stays vs. 11% in Trip-Dollars), La Crosse-Eau Claire, WI DMA (2% in Stays vs. 5% in Trip-Dollars).

Green  Bay  Origin  DMAs  TOTAL  PERSON-­‐STAYS  2011-­‐2014  (%)  

As Green Bay draws the majority of its visitors from Wisconsin and surrounding States, it is not surprising that more than 9 out of 10 of Green Bay total travelers arrive by auto, only a slightly higher share than the US. When at the destination, the majority uses a personal car (85%) or rental vehicle (9%) as primary mode of transportation. Unfortunately, barely any of Green Bay travelers take the chance to walk when within the destination.

Origin  Markets  

70%  of  Green  Bay’s  tourism  provided  by  in-­‐state  travelers  

   

Green  Bay  Top  3  Total  Markets    

Wisconsin  (↑ 5ppt  over  2008-­‐11)  Illinois  (↑ 3ppt  over  2008-­‐11)  

Michigan  (↓  10ppt  over  2008-­‐11;  in  steady  decline)  

 

Green  Bay-­‐Appleton,  WI  DMA  Milwaukee,  WI  DMA  

Chicago,  IL  DMA  

12  

Green Bay-Appleton, WI 31.7% Milwaukee, WI 24.6% Chicago, IL 8.1% Madison, WI 6.9% Wausau-Rhinelander, WI 5.0% La Crosse-Eau Claire, WI 4.3% Marquette, MI 2.7% Minneapolis-St. Paul, MN 2.4% Peoria-Bloomington, IL 1.4% Providence, RI – New Bedford, MA 1.2%

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Why  do  travelers  visit  Green  Bay?  Green Bay draws two-third of its for Non-Vacation (Other Leisure/Personal, Visit Friends/Relatives, Special Event) and another one-fifth visit for Vacation (Getaway Weekend – Overnight, Vacation/Getaway – Day Trip) purposes. The reasons for visiting Green Bay resemble the reasons travelers visit the average US destination. Visit Friends/Relatives (18%), Other Leisure/Personal (16%), Special Event (14%), and Sales/Purchasing (10%) are predominant reasons for travelers to visit

Green Bay but Other Leisure/Personal (22%) and Special Event (18%) travel parties are the only valuable segments with higher Trip-Dollars shares than they represent in Stays.

TOTAL  PERSON-­‐STAYS  2011-­‐2014  (%)  

0  

10  

20  

30  

U.S.   Green  Bay  

Group  Mee5ng   Transient  Business   Getaway  Weekend  -­‐  Night   General  Vaca5on  -­‐  Night  Visit  Friends/Rela5ves   Special  Event   Conven5on,  Show,  Conference   Medical/Health  Care  Seminar,  Class,  Training   Other  Leisure/Personal  

Travel  Purpose  

Green  Bay  Purpose  of  Travel  

Top  Green  Bay  Purpose  Other    Leisure/Personal  

Visit  Friends/Rela5ves  (these  travelers  tend  to  not  spend  as  much  at  the  des5na5on)  

Special  Events    

Most  profitable  segment  Other  Leisure/Personal  

Special  Event  

13  

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How  much  do  travelers  spend  on  their  stay  in  Green  Bay?  Total average daily spending (including transportation) by Green Bay Total visitors recovered from the dip in 2008-2011 and reached a $106 per person per day –about $16 less than travelers to the U.S. average destination. The growth over 2008-2011 can be attributed to increases in the expenditure categories of Transportation (up $14), Food & Beverage (up $3), and Lodging (up $10) rather than the small decline in Shopping (down $5) or Entertainment (down $3). The majority of the daily expenditure was spend on

Transportation (35%), Food & Beverage (21%), Shopping (15%), Entertainment & Recreation (15%), followed by Lodging (13%) and Other Expenses (2%) in Green Bay.

TOTAL  PERSON-­‐DAYS  2011-­‐2014  (%)  

0  

10  

20  

30  

40  

US   Green  Bay  

Transporta5on   Food   Room   Shopping   Entertainment   Miscellaneous  

$122  avg.   $106  avg.  

Spending  

Per-­‐Person-­‐Per-­‐Day-­‐Spending  

Green  Bay  travelers  are  moderate  spenders,  

reflec5ng  the  moderate  average  incomes      

14  

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Where  do  Green  Bay  visitors  stay?  Paid Hotels are by far the accommodation of choice for Green Bay visitors (63%). One-Third of Green Bay travelers stay in Mid Level and another one out of five in High-End hotels (similar shares to the average US destination). The share of travelers staying in High-End hotels gradually grew since 2005-08. Another third of Total travelers stay in private homes. Typically, those who stay with Friends/ Relatives do not contribute nearly as much in monetary value to the destination as they represent in Stays share. However,

Green Bay’s travelers contribute similar shares in Trip-Dollars (35%) as in Stays (39%). Travelers staying in High-End hotels stays are Green Bay’s only profitable accommodation segment. Naturally, Green Bay’s Overnight travelers who stay in Mid-Level and High End hotels are especially worth to target as they generate slightly higher shares of Trip-Dollars (26% and 25%, respectively) than in Stays (26% and 21%, respectively).

OVERNIGHT  PERSON-­‐STAYS  2011-­‐2014  (%)  

Paid  Non-­‐Hotel  0%  

Non-­‐Paid  Lodging  36%  

Other  Hotel  1%  

High-­‐End  20%  

Mid-­‐Level  27%  

Economy  16%  

Paid  Hotel  63%  

AccommodaIons  

Green  Bay  Total  AccommodaIons  

 Those  who  stay  in  hotels,  choose  mainly  Mid  Level,  followed  by  High  End  level  

 While  visitors  who  stay  with  Friends/Rela5ves  contribute  

the  most  to  Green  Bay’s  tourism  base  but  the  High  End  travelers  are  the  only  

valuable  segment  

15  

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How  long  do  Green  Bay’s  visitors  stay?  Green Bay hosts guests steadily throughout the year. It appears less seasonal than typical Total destinations which generally peak during the summer months. Green Bay travelers are equally represented each month with a slight preference for the Winter months and July. The colder months of October and January are the only travel months to gain in visitation share over the past three time periods.

Timing  

Most  total  travel  par5es  stay  for  a  day  or  one  night  

16  

Half of Green Bay Total travelers stay for a day. Green Bay attracts higher share of visitors who stay one night (31%) and a slightly lower share of visitors who stay 4-7 nights (4%) than the average US destination (19% and 9%, respectively) which results in a shorter average length of stay (1.72 nights vs. 2.04 nights). Encourage longer stays of at least two nights as they are more profitable.

When  do  travelers  visit  Green  Bay?    

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What  do  Green  Bay  visitors  do?    Green Bay Total travel parties have a much higher propensity to participate in the following activities than travel parties to the average US destination:

•  Professional Sports Event (added 2011) (6.1 times as high)

•  Gambling (slots, cards, horses, etc.) (2.7 times) •  Winery/ Distillery/ Brewery Tours (2.3 times) •  Service/ Volunteerism/ Charity (2.2 times) •  Funeral/ Memorial (2.0 times) •  Biking (1.6 times) •  Medical/ Health/ Doctor Visit (1.5 times) •  Business (1.5 times) •  Reunion/ Graduation (1.5 times) •  Festivals/ Fairs (state, craft, etc.) (1.3 times) •  Historic Sites (1.3 times) •  Religious/ Faith Based Conference (1.3 times) •  Museums, Art Exhibits, etc. (1.2 times) •  Movies (1.1 times)

AcIviIes  

Green  Bay  can  posi5on  itself  as  a  des5na5on  for  

Abrac5on  Family/  Life  Events  

Culture  and  Culinary-­‐based  ac5vi5es      

17  

Nine out of ten travel parties participate in an activity when visiting Green Bay, a similar participation rate to the US average (82%).

Total travel parties who visit Green Bay participated in the following activities in 2011-2014:

1.  Visit Friends/ Relatives (added in 2011) 2.  Culinary/ Dining Experience (added in 2011) 3.  Shopping (added in 2011) 4.  Gambling (slots, cards, horses, etc.) 5.  Professional Sports Event (added 2011) 6.  Business (added 2012) 7.  Historic Sites 8.  Touring/ Sightseeing 9.  Nightlife (bar, nightclub, etc.) 10.  Museum, Art Exhibits, etc. 11.  Beach/Waterfront 12.  Parks (national, state)

Overall, the shares of all activities remained steady over the past time periods, except travel parties participating in Touring/ Sightseeing declined over the past two time periods.

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It is always recommended to engage travelers in activities as those participating in any activity tend to spend more on their stay. That same is true for Green Bay. Most travelers are profitable targets, only travelers who participate in the following activities in 2011-2014 spend less in trip-dollars than they represent in travel parties:

§  Visit Friends/ Relatives §  Business §  Beach/ Waterfront §  Medical/ Health/ Doctor Visit §  Holiday Celebration §  Concert, Theater, Dance, etc. §  Reunion/Graduation §  Biking §  Funeral/ Memorial

GLOSSARY  

AcIviIes  

18  

Compared to the average US destination, Total travel parties propensity to participate in Gambling, Festivals/Fairs, Historic Sites, Museum/Art Exhibit, Parks (National, State), Golfing increased in 2011-14 over 2008-11 a) which means that Green Bay’s travelers are more likely to participate in these activities than visitors to the average US destination

whereas Extreme/Adventure Sports, Show (Boat, Car, Home), Snow/Winter Sports, Camping, decreased in 2011-14 over 2008-11 b) which indicates that either participation among Green Bay’s travel parties declined and/or the average US destination travel party increased their participation at a much greater rate than Green Bay’s travel parties.

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How  do  Green  Bay  visitors  rate  the  City?  Respondents are asked to rate their overall satisfaction with the destinations they visit and on the overall value-for-the-money the destination provides. Ratings are on a 10-point scale, where 1 is low or ‘poor’ and 10 is high or ‘excellent’.

Total visitors report not only strong satisfaction (8.6) with their Green Bay stay but also similar high value-for-the-money (8.6) average ratings in 2011-2014; both increased by 0.3 and 0.5 points, respectively, over 2008-2011. Green Bay received 78 percentage of excellent (8-10) ratings from all travelers for overall satisfaction and value-for-the-money with the destination.

TOTAL  PERSON-­‐STAYS  2011-­‐2014  (%)  

1  

22  

78  

2  

24  

74  

Poor  (1-­‐3)   Fair/Good  (4-­‐7)   Excellent  (8-­‐10)  

US   Green  Bay  

Value  for  the  Money  TOTAL  PERSON-­‐STAYS  2011-­‐2014  (%)  

Consistently over the past three time periods, Green Bay travelers gave more excellent and less fair ratings in the satisfaction and value than travelers to the average US destination which result in higher averages for Green Bay. Green Bay also rated higher than the average U.S. destination on attributes “Friendly/Helpful People”, “Feeling of Safety”, and “Likelihood to Recommend” (added 2012). Green Bay’s hotel sector, however, received slightly lower averages among those staying in Paid Hotel/Motels for satisfaction (8.2) and value (8.2) than the destination as a whole…just like the average US destination. Only the friendly/helpful staff service in Green Bay’s lodging industry was rated slightly higher than its satisfaction and value.

SaIsfacIon  and  Value  

Overall  SaIsfacIon  

Green  Bay  average  sa5sfac5on  and  value  ra5ngs    

consistently  increased  over  the  past  three  consecu5ve  5me  

periods.  

19  

2  

27  

71  

2  

19  

79  

Poor  (1-­‐3)   Fair/Good  (4-­‐7)   Excellent  (8-­‐10)  

US   Green  Bay  

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20  

Charts and Graphs

Green  Bay  Year-­‐End  2011-­‐2014  Visitor  Profile  

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Green  Bay  Share  of  U.S.  Travel  Segments  

Chart  1  •  Segment:  2011-­‐2014  Total  (%)  •  Green  Bay  N  =  587  household  count  

0.14  0.15  

0.13  

0.00  

Green  Bay,  WI  MSA  

Stays   Person-­‐Stays   Person-­‐Days   Direct  Spending  

MARKET SHARE

21  

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Age  DistribuIon:  U.S.  and  Green  Bay  

Chart  2  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  587  household  count  

28  

25  

37  

44  

35  

32  

U.S.  

Green  Bay,  WI  MSA  

18-­‐34  years   35-­‐54  years   55  +  years  

DEMOGRAPHICS

Average  

47  

 47  

22  

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Green  Bay  Avg.  Party  per  Trip  Spending  by  Age  

Chart  3  •  Segment:  2011-­‐2014  Total  Stays  ($)  •  Green  Bay  N  =  570  household  count  

320  

259  

341   341  

Green  Bay,  WI  MSA   18-­‐34  years   35-­‐54  years   55+  years  

DEMOGRAPHICS

Average Party per Trip Spending Includes reported expenditures of all travelers (including transportation expenditure) who spend more than $1 on their trip to or within the destination. Individual averages for subgroups of variables, such as accommodation types or activities might be higher than the total average party per trip spending for a destination because the travelers’ spending is included only in those subgroups of variables to which the respondent replied.

GLOSSARY  

23  

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Green  Bay  Age  Comparison  

Chart  4  •  Segment:  2011-­‐2014  Total  (%)  •  Green  Bay  N  =  587  household  count  

25  

41  

34  

20  

45  

35  

18-­‐34  years   35-­‐54  years   55+  years  

Stays  Based   Trip-­‐Dollars  Based  

DEMOGRAPHICS

24  

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Racial  DistribuIon:  U.S.  and  Green  Bay  

Chart  5  •  Segment:  2012-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  534  household  count  

81  

90  

10  

6  

4  

0  

1  

0  

2  

2  

5  

2  

U.S.  

Green  Bay,  WI  MSA  

White   Black   Asian   NaIve  Hawaiian  or  other  Pacific  Islander   NaIve  American  or  Alaska  NaIve   Other/Mixed  

DEMOGRAPHICS

25  

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Hispanic  Origin:  U.S.  and  Green  Bay  

Chart  6  •  Segment:  2012-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  8  household  count  (*use  with  cau5on  due  to  low  sample  size)  

13  

2  

U.S.  

Green  Bay,  WI  MSA  

Hispanic,  LaIno/Spanish  

DEMOGRAPHICS

26  

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Sexual  OrientaIon:  U.S.  and  Green  Bay  

Chart  7  •  Segment:  2012-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  539  household  count  

3  

6  

93  

91  

4  

3  

U.S.  

Green  Bay,  WI  MSA  

Gay/Lesbian  (GLBT)   Heterosexual/Straight   Other  

DEMOGRAPHICS

27  

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DistribuIon  of  Children  in  Household:  U.S.  and  Green  Bay  

Chart  8  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay    N  =  587  household  count  

63  

56  

15  

15  

20  

30  

17  

24  

U.S.  

Green  Bay,  WI  MSA  

No  Children   5  years  old  or  younger   6-­‐12  years  old   13-­‐17  years  old  

DEMOGRAPHICS

GLOSSARY    Sum exceeds 100% due to multiple-children households.

28  

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Household  Income  DistribuIon:  U.S.  and  Green  Bay  

Chart  9  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  587  household  count  

35  

35  

19  

26  

15  

14  

18  

18  

14  

8  

U.S.  

Green  Bay,  WI  MSA  

Under  $50,000   $50,000  -­‐  $74,999   $75,000  -­‐  $99,999   $100,000-­‐$149,999   $150,000+  

DEMOGRAPHICS

Average  

$88,504  

 $77,828  

29  

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Lifestage  DistribuIon:    U.S.  and  Green  Bay  

Chart  10  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  587  household  count  

15  

13  

13  

12  

17  

13  

8  

18  

11  

12  

12  

17  

19  

12  

U.S.  

Green  Bay,  WI  MSA  

Young  &  Free   Young  Family   Maturing  &  Free   Moderate  Family  

Affluent  Family   Moderate  Mature   Affluent  Mature  

DEMOGRAPHICS

30  

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Green  Bay  Avg.  Party  per  Trip  Spending  by  Lifestage  

Chart  11  •  Segment:  2011-­‐2014  Total  Stays  ($)  •  Green  Bay  N  =  570  household  count  

 320    

 254      266    

 358    

 235    

 489    

 294    

 490    

Green  Bay,  WI  MSA   Young  &  Free   Young  Family   Maturing  &  Free   Moderate  Family   Affluent  Family   Moderate  Mature   Affluent  Mature  

DEMOGRAPHICS

31  

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Green  Bay  Lifestage  Comparison  

Chart  12  •  Segment:  2011-­‐2014  Total  (%)  •  Green  Bay  N  =  570  household  count  

15  

10  

17   15  

9  

17  13  12  

8  

20  

11   13  16   17  

Young  &  Free   Young  Family   Maturing  &  Free   Moderate  Family   Affluent  Family   Moderate  Mature   Affluent  Mature  

Stays  Based   Trip-­‐Dollars  Based  

DEMOGRAPHICS

32  

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Traveler  GeneraIon  DistribuIon:  U.S.  and  Green  Bay  

Chart  13  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  587  household  count  

24  

21  

29  

29  

36  

41  

11  

10  

U.S.  

Green  Bay,  WI  MSA  

Millennials   GenXers   Boomers   Silent/GI  

DEMOGRAPHICS

33  

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Green  Bay  Avg.  Party  per  Trip  Spending  by  GeneraIon  

Chart  14  •  Segment:  2011-­‐2014  Total  Stays  ($)  •  Grren  Bay  N  =  570  household  count  

 320      227    

 327      333    

 452    

Green  Bay,  WI  MSA   Millennials   GenXers   Boomers   Silent/GI  

DEMOGRAPHICS

34  

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Green  Bay  Traveler  GeneraIon  Comparison  

Chart  15  •  Segment:  2011-­‐2014  Total  (%)  •  Green  Bay  N  =  570  household  count  

22  27  

41  

11  

16  

28  

42  

15  

Millennials   GenXers   Boomers   Silent/GI  

Stays  Based   Trip-­‐Dollars  Based  

DEMOGRAPHICS

35  

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LEGEND  

Pacific   1.9%  Mountain   1.1%  West  North  Central   3.7%  West  South  Central   1.0%  East  North  Central   86.1%  East  South  Central   0.3%  New  England   1.5%  Middle  Atlan5c   0.5%  South  Atlan5c   3.8%  

CA

ID

AZ

UT

MT

WY

NM

CO

AL

FL

SC TN

KY IN OH

NC

SD

KS

NE

MN WI

IA IL

MO

AR MS

OK

ND OR

NV

WA

AK

PA

ME

VA

NY CT

WV MD NJ

VT NH

MA

DE

RI

HI

LA

MI

GA TX

Origin  Divisions  for  Travel  to  Green  Bay  

Chart  16  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  585  household  count  

TRIP ORIGIN

36  

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Top  Origin  States  to  Green  Bay  

Chart  17  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  585  household  count  

TRIP ORIGIN

ID

AZ

UT

MT

WY

NM

CO

AL

FL

SC TN

KY IN OH

NC

SD

KS

NE

MN WI

IA IL

MO

AR MS

OK

ND OR

NV

WA

AK

PA

ME

VA

NY CT

WV MD NJ

VT NH MA

DE

RI

HI

MI

GA TX

CA LEGEND 71.4%  Wisconsin  

   0.8%  Washington  

   4.7%  Michigan      2.5%  Minnesota  

   9.5%  Illinois  

   1.6%  Florida      1.2%  Rhode  Island      1.1%  California  

37  

   0.8%  South  Carolina  LA

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Top  Origin  DMAs  to  Green  Bay  

Chart  18  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  585  household  count  

TRIP ORIGIN

    U.S.   Green  Bay,  WI  MSA  

Green  Bay-­‐Appleton,  WI   0.4%   31.7%  

Milwaukee,  WI   0.8%   24.6%  

Chicago,  IL   3.0%   8.1%  

Madison,  WI   0.4%   6.9%  

Wausau-­‐Rhinelander,  WI   0.2%   5.0%  

           

La  Crosse-­‐Eau  Claire,  WI   0.2%   4.3%  

Marquebe,  MI   0.1%   2.7%  

Minneapolis-­‐St.  Paul,  MN   1.7%   2.4%  

Peoria-­‐Bloomington,  IL   0.2%   1.4%  

Providence,  RI-­‐New  Bedford,  MA   0.5%   1.2%  

           

Top  10  Sum   7.5%   88.3%  

38  

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Green  Bay  Avg.  Party  per  Trip  Spending  by  Origin  DMA  

Chart  19  •  Segment:  2011-­‐2014  Total  Stays  ($)  •  Green  Bay  N  =  568  household  count  

320  

2,155  

2,148  

1,251  

848  

749  

739  

674  

528  

448  

394  

Green  Bay,  WI  MSA  

Los  Angeles,  CA  

New  Orleans,  LA  

Orlando-­‐Daytona  Beach-­‐Melbourne,  FL  

Columbia,  SC  

Washington,  DC  (Hagerstown,  MD)  

La  Crosse-­‐Eau  Claire,  WI  

Augusta,  GA  

SeaRle-­‐Tacoma,  WA  

Minneapolis-­‐St.  Paul,  MN  

MarqueRe,  MI  

TRIP ORIGIN

39  

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Green  Bay  Avg.  Party  per  Trip  Spending  by  Origin  DMA  

Chart  20  •  Segment:  2011-­‐2014  Total  Stays  ($)  •  Green  Bay  N  =  568  household  count  

320  

364  

307  

254  

212  

200  

187  

184  

182  

175  

75  

Green  Bay,  WI  MSA  

Fort  Myers-­‐Naples,  FL  

Peoria-­‐Bloomington,  IL  

Chicago,  IL  

Wausau-­‐Rhinelander,  WI  

Boise,  ID  

Milwaukee,  WI  

Green  Bay-­‐Appleton,  WI  

Providence,  RI-­‐New  Bedford,  MA  

Madison,  WI  

Sacramento-­‐Stockton-­‐Modesto,  CA  

TRIP ORIGIN

40  

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Green  Bay  Origin  DMA  Comparison  

Chart  21  •  Segment:  2011-­‐2014  Total  (%)  •  Green  Bay  N  =  585  household  count  

27  

26  

9  

8  

6  

3  

2  

2  

2  

2  

1  

18  

14  

7  

11  

3  

3  

5  

11  

4  

3  

2  

Green  Bay-­‐Appleton,  WI  

Milwaukee,  WI  

Chicago,  IL  

Madison,  WI  

Wausau-­‐Rhinelander,  WI  

Peoria-­‐Bloomington,  IL  

La  Crosse-­‐Eau  Claire,  WI  

Providence,  RI-­‐New  Bedford,  MA  

MarqueRe,  MI  

Minneapolis-­‐St.  Paul,  MN  

Augusta,  GA  

Stays  Based   Trip-­‐Dollars  Based  

TRIP ORIGIN

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Main  Mode  of  TransportaIon:    U.S.  and  Green  Bay  

Chart  22  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  587  household  count  

7  

4  

88  

93  

5  

3  

U.S.  

Green  Bay,  WI  MSA  

Air   Auto   Other  

TRANSPORTATION

42  

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Travel  Distance  by  Auto:  U.S.  and  Green  Bay  

Chart  23  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  519  household  count  

52  

47  

22  

40  

9  

4  

7  

2  

10  

7  

U.S.  

Green  Bay,  WI  MSA  

100  miles  or  less   101-­‐200  miles   201-­‐300  miles   301-­‐500  miles   501+  miles  

TRANSPORTATION

43  

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Travel  Distance  by  Air:  U.S.  and  Green  Bay  

Chart  24  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  61  household  count  

10  

7  

25  

12  

20  

25  

47  

56  

U.S.  

Green  Bay,  WI  MSA  

300  miles  or  less   301-­‐700  miles   701-­‐1,000  miles   1,001+  miles  

TRANSPORTATION

44  

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Green  Bay  Month  Trip  Started  

Chart  25  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  587  household  count  

10  

5  

7   7   7  9  

13  

7   7  10  

9  

11  

Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec  

TRIP TIMING

45  

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Trip  Timing  by  Quarter:  U.S.  and  Green  Bay  

Chart  26  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  587  household  count  

22  

21  

26  

23  

29  

27  

24  

29  

U.S.  

Green  Bay,  WI  MSA  

First  Quarter   Second  Quarter   Third  Quarter   Fourth  Quarter  

TRIP TIMING

46  

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Green  Bay  Avg.  Party  per  Trip  Spending  by  Quarter  

Chart  27  •  Segment:  2011-­‐2014  Total  Stays  ($)  •  Green  Bay  N  =  570  household  count  

 320    

 243    

 323    

 400    

 319    

Green  Bay,  WI  MSA   First  Quarter   Second  Quarter   Third  Quarter   Fourth  Quarter  

TRIP TIMING

47  

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Green  Bay  Trip  Timing  Comparison  by  Quarter  

Chart  28  •  Segment:  2011-­‐2014  Total  (%)  •  Green  Bay  N  =  587  household  count  

27  

21  25   27  

20   19  

33  29  

First  Quarter   Second  Quarter   Third  Quarter   Fourth  Quarter  

Stays  Based   Trip-­‐Dollars  Based  

TRIP TIMING

48  

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Trip  Timing  by  Season:  U.S.  and  Green  Bay  

Chart  29  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  587  household  count  

22  

25  

24  

21  

31  

28  

23  

26  

U.S.  

Green  Bay,  WI  MSA  

Winter   Spring   Summer   Fall  

TRIP TIMING

49  

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Green  Bay  Avg.  Party  per  Trip  Spending  by  Season  

Chart  30  •  Segment:  2011-­‐2014  Total  Stays  ($)  •  Green  Bay  N  =  570  household  count  

 320    

 237    

 335    

 424    

 293    

Green  Bay,  WI  MSA   Winter   Spring   Summer   Fall  

TRIP TIMING

50  

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Green  Bay  Trip  Timing  Comparison  by  Season  

Chart  31  •  Segment:  2011-­‐2014  Total  (%)  •  Green  Bay  N  =  587  household  count  

28  23   24   25  

20  22  

32  26  

Winter   Spring   Summer   Fall  

Stays  Based   Trip-­‐Dollars  Based  

TRIP TIMING

51  

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Purpose  of  Stay  DistribuIon:  U.S.  and  Green  Bay  

Chart  32  •  Segment:  2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  587  household  count  

9  

23  

9  

16  

9  

11  

9  

3  

7  

8  

25  

21  

10  

13  

2  

1  

3  

5  

1  

0  

11  

13  

1  

0  

16  

22  

U.S.  

Green  Bay,  WI  MSA  

Group  MeeIng  (Net)   Transient  Business  (Net)   Getaway  Weekend  (overnight)   General  VacaIon  (overnight)  General  VacaIon  (day)   Visit  Friends/  RelaIves   Special  Event   ConvenIon/  Show/  Conference  Medical/  Health  Care   Seminar/Class/  Training   Other  Leisure/  Personal   Seminar,  Class,  Training  Other  Leisure/Personal  

TRIP CHARACTERISTICS

52  

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Green  Bay  Avg.  Party  per  Trip  Spending  by  Purpose  of  Stay  

Chart  33  •  Segment:  2011-­‐2014  Total  Stays  ($)  •  Green  Bay  N  =  570  household  count  

 320    

 485    

 881    

 116    

 309    

 438    

 259    

 199      192    

 369    

 297    

 212    

Green  Bay,  WI  MSA  

Getaway  Weekend  (overnight)  

General  VacaIon  (overnight)  

General  VacaIon  (day)  

Visit  Friends/  RelaIves  

Special  Event  

ConvenIon/  Show/  

Conference  

Medical/  Health  Care  

Seminar/  Class/  Training  

Other  Leisure/  Personal  

Group  Business  

Transient  Business  

TRIP CHARACTERISTICS

53  

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Green  Bay  Purpose  of  Stay  Comparison  

Chart  34  •  Segment:  2011-­‐2014  Total  (%)  •  Green  Bay  N  =  587  household  count  

9  

3  

8  

18  14  

1  6  

0  

16  

5  

21  

10   9  3  

18   18  

1  4  

0  

22  

3  

13  

Getaway  Weekend  (overnight)  

General  VacaIon  (overnight)  

General  VacaIon  (day)  

Visit  Friends/  RelaIves  

Special  Event   ConvenIon/  Show/  

Conference  

Medical/  Health  Care  

Seminar/  Class/  Training  

Other  Leisure/  Personal  

Group  Business  

Transient  Business  

Stays  Based   Trip-­‐Dollars  Based  

TRIP CHARACTERISTICS

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Travel  Party  ComposiIon:  U.S.  and  Green  Bay  

Chart  35  •  Segment:  2011-­‐2014  Total  Stays  (%)  •  Green  Bay  N  =  587  household  count  

45  

42  

30  

26  

6  

10  

6  

6  

13  

17  

U.S.  

Green  Bay,  WI  MSA  

One  Adult   Couples   MM/FF   Three  or  More  Adults   Children  Present  

TRIP CHARACTERISTICS

Children Present Is defined as one or more adults accompanied by one or more persons under age 18. The child necessarily has to live in the household. MM/FF Include either two females or two males from different households traveling together.

GLOSSARY  

Average  

1.89  

1.97  

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Average  Travel  Party  Size  Overview:  U.S.  and  Green  Bay  

Chart  36  •  Segment:  2008-­‐2011/2011-­‐2014  Total  Stays  •  Green  Bay  N  =  587  household  count  

2.11   2.20  1.89   1.97  

U.S.   Green  Bay,  WI  MSA  

Q4  2008  -­‐  Q3  2011   Q4  2011  -­‐  Q3  2014  

TRIP CHARACTERISTICS

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Green  Bay  Avg.  Party  per  Trip  Spending  by  Travel  Party  ComposiIon  

Chart  37  •  Segment:  2011-­‐2014  Total  Stays  ($)  •  Green  Bay  N  =  570  household  count  

 320    

 232    

 335    

 376    

 492    

 430    

Green  Bay,  WI  MSA   One  Adult   Couples   MM/FF   Three  or  More  Adults   Children  Present  

TRIP CHARACTERISTICS

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Green  Bay  Travel  Party  Comparison  

Chart  38  •  Segment:  2011-­‐2014  Total  (%)  •  Green  Bay  N  =  587  household  count  

42  

26  

10  6  

17  

26   25  

11  15  

23  

One  Adult   Couples   MM/FF   Three  or  More  Adults   Children  Present  

Stays  Based   Trip-­‐Dollars  Based  

TRIP CHARACTERISTICS

58  

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Stay  Length  DistribuIon:  U.S.  and  Green  Bay  

Chart  39  •  Segment:  2011-­‐2014  Total  Stays  (%)  •  Green  Bay  N  =  587  household  count  

19  

31  

19  

15  

9  

4  

2  

2  

U.S.  

Green  Bay,  WI  MSA  

Day  Trips   1  night   2-­‐3  nights   4-­‐7  nights   8+  nights  

TRIP CHARACTERISTICS

Average  in  Days  

1.29    

0.97  

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Average  Stay  Length  Overview  (in  days):  U.S.  and  Green  Bay  

Chart  40  •  Segment:  2008-­‐2011/2011-­‐2014  Total  Stays  •  Green  Bay  N  =  587  household  count  

1.43  

1.04  1.29  

0.97  

U.S.   Green  Bay,  WI  MSA  

Q4  2008  -­‐  Q3  2011   Q4  2011  -­‐  Q3  2014  

TRIP CHARACTERISTICS

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Green  Bay  Avg.  Party  per  Trip  Spending  by  Stay  Length  

Chart  41  •  Segment:  2011-­‐2014  Total  Stays  ($)  •  Green  Bay  N  =  570  household  count  

320  

134  

323  

552  

807  

1,115  

1,612  

Green  Bay,  WI  MSA   Day  Trips   1  night   2  nights   3  nights   4-­‐7  nights   8+  nights  

TRIP CHARACTERISTICS

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Green  Bay  Stay  Length  Comparison  

Chart  42  •  Segment:  2011-­‐2014  Total  (%)  •  Green  Bay  N  =  587  household  count  

50  

31  

11  

4   4   2  

24  27  

18  

12   12  8  

Day  Trips   1  night   2  nights   3  nights   4-­‐7  nights   8+  nights  

Stays  Based   Trip-­‐Dollars  Based  

TRIP CHARACTERISTICS

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Daily  Spending  Per  Person  by  Category:  U.S.  and  Green  Bay  

Chart  43  •  Segment:  2011-­‐2014  Total  Person-­‐Days  (%)  •  Green  Bay  N  =  569  household  count  

32  

35  

23  

21  

13  

15  

11  

15  

3  

2  

U.S.  

Green  Bay,  WI  MSA  

TransportaIon   Food   Room   Shopping   Entertainment   Miscellaneous  

TRIP CHARACTERISTICS

Average  

$122  

 $106  

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Green  Bay  AcIvity  ParIcipaIon  

Chart  44  •  Segment:  2011-­‐2014  Total  Stays  (%)  •  Green  Bay  N  =  587  household  count    

Abrac5on  37%  

• Amateur  Sports  (2%)  • Professional  Sports  Event  (12%)  • Gambling  (16%)  • Night  Life  (8%)  • Show:  Boat,  Car,  Home  (0%)  • Theme/Water  Park  (2%)  • Zoo/Aquarium  (3%)  

Culture  23%  

• Concert,  Theater,  Dance  (4%)  • Fes5val/  Fairs  (6%)  • Historic  Sites  (9%)  • Museum,  Art  Exhibits,  etc.  (7%)  • Movies  (6%)  • Touring/Sightseeing  (9%)  

Family/  Life  Events  28%  

• Visit  Friends/  Rela5ves  (23%)  • Holiday  Celebra5on  (4%)  • Reunion/  Gradua5on  (3%)  • Wedding  (2%)  • Funeral/  Memorial  (3%)  • Personal  Special  Event  (2%)  

• Culinary/  Dining  Experience  (22%)  • Winery/  Dis5llery/  Brewery  (4%)  

Nature  10%  

• Beach/  Waterfront  (7%)  • Camping  (0%)  • Eco/Sustainable  Travel  (0%)  • Wildlife  Viewing  (2%)  • Parks:  Na5onal/  State  (7%)  

Outdoor  Sports  9%  

• Boa5ng/  Sailing  (2%)  • Golfing  (2%)  • Hun5ng  (0%)  • Fishing  (2%)  • Hiking  (1%)  • Biking  (3%)  • Tennis  (0%)  

• Water  Sports  (0%)  • Extreme  Adventure  Sports  (0%)  • Snow/  Winter  Sports  (0%)  

General  39%  

• Shopping  (21%)  • Business  (12%)  • Real  Estate:  buy/  Sell  (0%)  • Medical/  Health/  Doctor  Visit  (6%)  • Service/  Volunteerism/  Charity  (3%)  • Religious/  Faith  Based  Event  (2%)  • Spa  (0%)  • Other  Ac5vi5es  (1%)  

ACTIVITY PARTICIPATION

       

Liba5on  and  Culinary  22%  

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Top  AcIviIes  at  the  DesInaIon  

Chart  45  •  Segment:  2011-­‐2014  Total  Stays  (%)  •  Green  Bay  N  =  587  household  count  

ACTIVITY PARTICIPATION

GLOSSARY  

    U.S.   Green  Bay,  WI  MSA       U.S.   Green  Bay,  WI  MSA  

Visit  Friends/RelaIves  (general  visit)   26%   23%   Zoo/Aquarium   3%   3%  Culinary/Dining  Experience   23%   22%   Wildlife  Viewing  (birds,  whales,  etc.)   3%   2%  Shopping   22%   21%   Theme/Amusement/Water  Parks   3%   2%  Gambling  (slots,  cards,  horses,  etc.)   6%   16%   Amateur  Sports  (aRend/parIcipate)   3%   2%  Professional  Sports  Event   2%   12%   Religious/Faith  Based  Conference   2%   2%  Business  (2012+)   8%   12%   Wedding   2%   2%  Touring/Sightseeing   9%   9%   Personal  Special  Event  (2012+)   5%   2%  Historic  Sites   7%   9%   Golfing   2%   2%  Nightlife  (bar,  nightclub,  etc.)   7%   8%   Fishing   3%   2%  Museums,  Art  Exhibits  etc.   6%   7%   BoaIng/Sailing   2%   2%  Parks  (naIonal/state,  etc.)   7%   7%   Other   4%   1%                          Beach/Waterfront   11%   7%   Hiking   4%   1%  Medical/Health/Doctor  Visit   4%   6%   Spa   1%   0%  Movies   5%   6%   Tennis   1%   0%  FesIvals/Fairs  (state,  crat,  etc.)   4%   6%   Camping   2%   0%  Holiday  CelebraIon  (Thanksgiving,  July  4th  etc.)   4%   4%   Real  Estate  (buy/sell)   1%   0%  Winery/DisIllery/Brewery  Tours   2%   4%   Show:  Boat,  Car,  Home   1%   0%  Concerts/Theatre/Dance  etc.   6%   4%   HunIng   1%   0%  Reunion/GraduaIon   2%   3%   Water  Sports   2%   0%  Service/Volunteerism/Charity   2%   3%   Extreme/Adventure  Sports   0%   0%  Biking   2%   3%   Snow/Winter  Sports   1%   0%  Funeral/Memorial   1%   3%   Eco/Sustainable  Travel   1%   0%  

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Green  Bay  AcIvity  Index  

Chart  46  •  Segment:  2011-­‐2014  Total  Stays  •  Green  Bay  N  =  587  household  count  

606  

274  232   216   202  

160   153   151   147   131  

Professional  Sports  Event  

Gambling  (slots,  cards,  horses,  

etc.)  

Winery/  Dis5llery/  

Brewery  Tours  

Service/  Volunteerism/  

Charity  

Funeral/  Memorial  

Biking   Medical/  Health/  Doctor  

Visit  

Business  (2012+)  

Reunion/  Gradua5on  

Fes5vals/  Fairs  (state,  crak,  

etc.)  

ACTIVITY PARTICIPATION

The  ac5vity  index  uses  the  U.S.  to  determine  the  average  of  100  and  anything  above  is  an  ac5vity  that  travelers  in  Green  Bay  are  more  likely  to  do  than  visitors  to  the  U.S.  The  Index  is  different  from  the  share  of  par5cipa5on  in  that  it  only  reflects  a  traveler’s  propensity  to  par5cipate  in  an  ac5vity,  rela5ve  to  the  propensity  for  average  U.S.  des5na5ons.  

U.S.  AcIvity  ParIcipaIon  =  100  

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Green  Bay  Avg.  Party  per  Trip  Spending  by  AcIviIes  

Chart  47  •  Segment:  2011-­‐2014  Total  Stays  ($)  •  Green  Bay  N  =  587  household  count  

 320    

 1,184      1,164      1,161      1,137    

 843      799      778    

 737    

 655      626      589      578    

Green  Bay,  WI  MSA  

Snow/  Winter  Sports  

Tennis  (2011+)  Religious/  Faith  Based  

Conference  (2011+)  

Camping   Zoo/  Aquarium  (2011+)  

Real  Estate  (buy/sell)  

Museums,  Art  Exhibits  

Historic  Sites   Service/  Volunteerism/  Charity  (2011+)  

Extreme/  Adventure  Sports  

Golfing   Movies  (2011+)  

ACTIVITY PARTICIPATION

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Green  Bay  Avg.  Party  per  Trip  Spending  by  AcIviIes  

Chart  48  •  Segment:  2011-­‐2014  Total  Stays  ($)  •  Green  Bay  N  =  587  household  count  

 320    

 540      527      524      523      518      515      511      508      508      466      461      454    

Green  Bay,  WI  MSA  

Professional  Sports  Event  

Hiking   Theme/  Amusement,  Water  Parks  

Shopping   Fes5vals/  Fairs  

Nightlife   Winery/  Dis5llery/  Brewery  Tours  

Water  Sports   Parks  (na5onal/  state)  

Wedding   Other   Culinary/  Dining  

Experience  

ACTIVITY PARTICIPATION

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Green  Bay  AcIvity  Comparison  

Chart  49  •  Segment:  2011-­‐2014  Total  (%)  •  Green  Bay  N  =  587  household  count  

23  

22  

21  

16  

12  

12  

9  

9  

8  

7  

7  

7  

6  

22  

31  

38  

17  

22  

6  

11  

20  

13  

18  

11  

7  

3  

Visit  Friends/RelaIves  (general  visit)  

Culinary/Dining  Experience  

Shopping  

Gambling  (slots,  cards,  horses,  etc.)  

Professional  Sports  Event  

Business  (2012+)  

Touring/Sightseeing  

Historic  Sites  

Nightlife  (bar,  nightclub,  etc.)  

Museums,  Art  Exhibits  etc.  

Parks  (naIonal/state,  etc.)  

Beach/Waterfront  

Medical/Health/Doctor  Visit  

Stays  Based   Trip-­‐Dollars  Based  

ACTIVITY PARTICIPATION

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Green  Bay  AcIvity  Comparison  

Chart  50  •  Segment:  2011-­‐2014  Total  (%)  •  Green  Bay  N  =  587  household  count  

6  

6  

4  

4  

4  

3  

3  

3  

3  

3  

2  

2  

2  

10  

10  

4  

6  

3  

1  

6  

1  

1  

8  

3  

4  

3  

Movies  

FesIvals/Fairs  (state,  crat,  etc.)  

Holiday  CelebraIon  (Thanksgiving,  July  4th  etc.)  

Winery/DisIllery/Brewery  Tours  

Concerts/Theatre/Dance  etc.  

Reunion/GraduaIon  

Service/Volunteerism/Charity  

Biking  

Funeral/Memorial  (2011-­‐2012)  

Zoo/Aquarium  

Wildlife  Viewing  (birds,  whales,  etc.)  

Theme/Amusement/Water  Parks  

Amateur  Sports  (aRend/parIcipate)  

Stays  Based   Trip-­‐Dollars  Based  

ACTIVITY PARTICIPATION

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AccommodaIon  Type:  U.S.  and  Green  Bay  

Chart  51  •  Segment:  2011-­‐2014  Overnight  Stays  (%)  •  Green  Bay  N  =  367  household  count  

52  

63  

10  

0  

U.S.  

Green  Bay,  WI  MSA  

Hotel   Other  Paid  Non-­‐Hotel   Friend/RelaIve's  Home  (NP)  (2012+)   Other  Overnight  

ACCOMMODATION

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Green  Bay  Avg.  Party  per  Trip  Spending  by  AccommodaIon  Type  

Chart  52  •  Segment:  2011-­‐2014  Overnight  Stays  ($)  •  Green  Bay  N  =  349  household  count  

320  

592  

1,947  

420  

Green  Bay,  WI  MSA   Hotel/Motel   Other  Paid  Non-­‐Hotel   Friend/RelaIve's  Home  (2012+)  (NP)  

Other  Overnight  

ACCOMMODATION

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Green  Bay  AccommodaIon  Type  Comparison  

Chart  53  •  Segment:  2011-­‐2014  Overnight  (%)  •  Green  Bay  N  =  367  household  count  

59  

0  

37  

3  

64  

1  

35  

0  

Hotel   Other  Paid  Non-­‐Hotel   Friend/RelaIve's  Home  (2012+)  (NP)   Other  Overnight  

Stays  Based   Trip-­‐Dollars  Based  

ACCOMMODATION

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Satisfaction and Value ratings may be combined into a matrix which places each destination in the location where Satisfaction and Value intersect. Destinations or segments fall into one of four quadrants. Those that are in the High Satisfaction/ High Value quadrant have the most loyal visitors. Those visitors are most likely not only to return, but they are likely to spend more, as well as provide invaluable word-of-mouth recommendations. The graph to the left shows these data for Green Bay and its segment as well as the US average.

Green  Bay  RaIngs  

Chart  54  •  Segment:  2008-­‐2011/2011-­‐2014  Total  Person-­‐Stays  (%)  •  Green  Bay  N  =  587  household  count  

PERFORMANCE RATINGS

U.S.    

Green  Bay  

50  

55  

60  

65  

70  

75  

80  

85  

90  

95  

100  

50   55   60   65   70   75   80   85   90   95   100  

Excellent Satisfaction (8-10)

Exce

llent

Val

ue (8

-10)

Data  Year:        

Q4  2008  –  Q3  2011  Q4  2011  –  Q3  2014  

U.S.  

Low  SaIsfacIon  Low  Value  

High  SaIsfacIon  High  Value  

Low  SaIsfacIon  High  Value  

High  SaIsfacIon  Low  Value  

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Green  Bay  

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Appendix

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The confidence interval table indicates how well the data, based on a sample, reflects the entire population of travelers. The smaller the interval, the more relevant the data and the greater confidence we have that the sample number represents the population. Percentage Findings in Report or Data Tables as follows:

StaIsIcal  References  

Confidence  Interval  

The chart below compares two proportions from different samples for statistical significance. Instructions: Enter the proportion for each sample and sample size in the appropriate cells in the data input section, using the Z Score Table, compare the resulting Z score with the Z score corresponding to your desired confidence level. If the resulting Z score is greater than the table Z score, the difference between the two proportions is statistically significant. If the resulting Z score is lower, there is no significant difference.

Significance  TesIng  

Example: If the auto travel finding for Total travel to Green Bay MSA, WI is 93% in Q4 2011 - Q3 2014 and the sample size is 587 using the chart to the right we can say that at the 90% level of confidence the proportion ranges between 91.8% and 94.2%.

Example: If the Total travel from the 18-34 years age cohort to Green Bay MSA, WI is 25% in 2011-2014 and was 29% in 2008-2011, using the chart to the right, we can say that the actual proportion change is statistically not significant since the resulting Z score (1.54) is smaller than the table Z score (-/+1.64).

Total  Travel   Sample  Size  for  2011-­‐2014  

At  or  near    2%  or  98%  

At  or  near    5%  or  95%  

At  or  near    10%  or  90%  

At  or  near  25%  or  75%  

At  or  near    50%  

U.S.   187,385 0.0% 0.1% 0.1% 0.1% 0.2%

Green  Bay  MSA,  WI   587 0.7% 1.2% 1.8% 2.6% 3.4%

Data  Input   Sample  1   Sample  2   ResulIng  Z  Score   Z  score     Confidence  Level  Propor5on   25.0%   29.0%       (+/-­‐)  1.96   95%  Sample  Size  (n)   587   589   -­‐1.54   (+/-­‐)  1.64   90%  

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DKSA’s TRAVEL PERFORMANCE/MonitorSM is a comprehensive study measuring the travel behavior of US residents. DKSA contacts 50,000 distinct U.S. households monthly and has done so since 1991. DKSA is able to provide current behavior and long term trended analyses on a wide range of travel.

DKSA data are collected using an online methodology employing KnowledgePanel®, an address based sample panel offered by Knowledge Networks. The sample is drawn as a national probability sample and returns are balanced to ensure representation of the U.S. population according to the most recent U.S. Census. Key factors used for balancing are Origin State, Age, Income, Education, Gender, Ethnicity/race and return rates. The Knowledge Networks sample is used to create benchmark weights which are applied to surveys returned from other managed panels used by DKSA.

Both traveling and non-traveling households are surveyed each month enabling DKSA to generate the best estimate of travel incidence (volume) within the total U.S. population. Among those who have traveled (overnight in the past three months, and daytrips in the past month) details of their trip(s) are recorded for each month. This overlapping, repeating monthly approach boosts the observed number of trips for each travel month and controls for seasonality and telescoping biases. "Travel" is defined as either an overnight trip defined as going someplace, staying overnight and then returning home or as a day trip defined as a place away from

home and back in the same day. Respondents report travel behavior for each stay of each trip; an approach that enhances reporting for specific travel events, activities and spending.

A wide variety of general travel information is collected including travel to destinations at a city level, hotel stayed in, purpose of stay and activities, expenditures, mode of transportation, party composition, length of stay, travel agent and group tour usage, satisfaction and value ratings, and demographics, including origin markets.

Several questions are asked as open-ends to ensure that the responses are not influenced by a pre-listed set of response categories. Each respondent identifies the actual destination visited with an open-end response. This is particularly significant for obtaining accurate data for smaller cities and counties and representing total travel. This increases time and expense to accurately capture these responses but quality requires it.

Extensive coding lists are updated regularly to ensure that all data is recorded accurately. DKSA’s Quality control committee conducts bi-monthly meetings to review survey results and examine methods to maintain and improve quality control.

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Research  Methodology