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Executive Summary
Shaun Payne
Partnership Representative
408-912-2830
Jan. 1, 2014 – Dec. 31, 2014
Volume by Month
Total Exams: 673
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Exam Volume 1 2 5 29 167 11 227 0 9 8 36 178
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50
100
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250
The map provided above uses batchgeo.com, which generates geographic estimations based on Internet Protocol (IP) addresses. This service does not account for Virtual Private Networks (VPNs) or proxy servers.
Unique Test-Taker IP Locations
Total Unique IP Addresses: 484
Exams vs. Incident Reports
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Total Exams Delivered 1 2 5 29 167 11 227 0 9 8 36 178
Incident Reports 0 0 1 1 8 0 6 0 0 0 0 5
0
50
100
150
200
250
Incident Report Types
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Authentication Issues 0 0 1 1 5 0 3 0 0 0 0 2
Connection Issues 0 0 0 0 1 0 0 0 0 0 0 0
Logout Issues 0 0 0 0 0 0 0 0 0 0 0 0
Academic Integrity Issues 0 0 0 0 0 0 1 0 0 0 0 0
Resource Issues 0 0 0 0 0 0 0 0 0 0 0 0
Exam Submission 0 0 0 0 2 0 2 0 0 0 0 2
Unpermitted Break 0 0 0 0 0 0 0 0 0 0 0 1
0
2
4
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14
Top 10 Instructors by Volume
Apryl Nenortas23%
Todd Kuykendall12%
Teresa Guillen11%
Dr. Caroline Popescu10% Lana Powell
8%
Robin Kuykendall8%
Michael Powers8%
Larry Powell7%
Michelle Hughes7%
Mary Caffey6%
Apryl Nenortas [106]
Todd Kuykendall [55]
Teresa Guillen [49]
Dr. Caroline Popescu [44]
Lana Powell [36]
Robin Kuykendall [36]
Michael Powers [35]
Larry Powell [33]
Michelle Hughes [32]
Mary Caffey [29]
ProctorU Service Averages
*Based on a scale of 1-5*Total ProctorU Service Average: 4.18
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Company Service Averages 5.00 4.00 3.90 4.12 4.33 4.26 4.00 3.50 4.78 3.94
1.00
1.50
2.00
2.50
3.00
3.50
4.00
4.50
5.00
ProctorU Service Averages
Were You Satisfied with Your Experience with ProctorU?
*Based on a scale of 1-5
5 - Strongly Agree47%
4 - Agree32%
3 - Neutral13%
2 - Disagree7%
1 - Strongly Disagree1%
5 - Strongly Agree - I would tell everyone about it [149]
4 - Agree - I like it [100]
3 - Neutral - I will use it again [42]
2 - Disagree - I will use it only if I have to [23]
1 - Strongly Disagree - I will not use it again [4]
Proctor Service Averages
*Based on a scale of 1-5*Total Proctor Service Average: 4.48
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Proctor Service Averages 5.00 4.00 4.53 4.60 4.67 4.52 4.00 4.50 4.56 4.40
1.00
1.50
2.00
2.50
3.00
3.50
4.00
4.50
5.00
Proctor Service Averages
Please Rate Your Proctor:
*Based on a scale of 1-5
5 - Excellent58%
4 - Good37%
3 - Mediocre
5%
1 - Very Poor0.32%
5 - Excellent - my proctor went above and beyond [183]
4 - Good - my proctor was attentive and helpful [115]
3 - Mediocre - I was proctored [15]
2 - Poor - my proctor wasn't attentive and unhelpful [0]
1 - Very Poor - someone please contact me [1]
Exams vs. Surveys
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Total Exams 1 2 5 29 167 11 227 0 9 8 36 178
Surveys Completed 0 1 1 19 105 6 122 0 3 2 9 50
0% 50% 20%
66%
63%
55%
54%
33% 25%25%
28%
0
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250
Have questions or need more details?
Contact us today with the information below:
Shaun Payne
Partnership Representative
408-912-2830
