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Organizations Leveraging Wellness Best Practices See Slower Medical Cost Growth Rates D o employee health management programs really work? A new report from HERO and Mercer that is based on data from the HERO Employee Health Management Best Practices Scorecard shares the results of six studies that were conducted over the past two years, providing evidence that workplace wellness programs can work — if they are well designed and well executed. More specifically, the studies noted in the report show companies with programs incorporating the most evidence-based best practices saw slower growth in medical costs over a three-year period than companies with programs using fewer best practices. Other studies in the report point to specific practices or strategies that support the effectiveness of wellness programs, such as having a formal strategic plan, company leaders who actively participate in programs, and a volunteer network of “wellness champions” to provide peer support for wellness initiatives. “The HERO Scorecard provides valuable insight for individual companies on how their wellness efforts compare to other companies of their size and industry, while providing a unique view of what’s happening across a broad range of employer organizations,” said Jerry Noyce, president and CEO of HERO. “We’ve learned a great deal about wellness trends from Scorecard data over the years, and this report gives us a snapshot of what’s happening with employee wellness programs and what’s working.” Studies in the report are based on analyses of employer data collected through the HERO Scorecard, which is the nation’s leading free, online tool that allows employers to evaluate their employee health management efforts and to benchmark their program and outcomes against companies of similar sizes and industries. In the process, HERO and Mercer have gained insight into employer wellness trends and health management best practices. Over 1,200 employers completed Version 3 of the Scorecard through 2013, and five of the studies rely on these data. The report also includes early findings from Version 4, which was released in June 2014, and has been completed by over 150 employers. “Industry experts have long believed that health improvement is accomplished through strong lead- ership and workplace culture. And research such as the analyses featured in the Scorecard annual report, continue to reinforce this belief,” said Steven Noeldner, PhD, Mercer partner and chair of the HERO Research Study Subcommittee. “Data continues to show that the most effective wellness APRIL 2015: Organizations Leveraging Wellness Best Practices See Slower Medical Cost Growth Rates Financial Incentives Key to Effective Wellness Programs Employers Expect Changes to Employee Health Care Programs to Retain Competitiveness This newsletter is for informational purposes only and should not be considered as legal advice. Executive Perspectives P.O. Box 838 2-4 Main Street Peterborough, NH 03458 Toll Free: 800-258-5318 Phone: 603-924-9449 Fax: 603-924-4490

Executive Perspectives Newsletter - APRIL 2015

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  • Organizations LeveragingWellness Best Practices SeeSlower Medical Cost GrowthRates

    Do employee health management programsreally work? A new reportfrom HERO and Mercer that is based ondata from the HERO Employee HealthManagement Best Practices Scorecard shares theresults of six studies that were conducted over thepast two years, providing evidence that workplacewellness programs can work if they are welldesigned and well executed. More specifically, thestudies noted in the report show companies withprograms incorporating the most evidence-basedbest practices saw slower growth in medical costsover a three-year period than companies withprograms using fewer best practices. Other studiesin the report point to specific practices or strategiesthat support the effectiveness of wellness programs,such as having a formal strategic plan, companyleaders who actively participate in programs, and avolunteer network of wellness champions toprovide peer support for wellness initiatives.

    The HERO Scorecard provides valuable insight forindividual companies on how their wellness effortscompare to other companies of their size andindustry, while providing a unique view of whatshappening across a broad range of employerorganizations, said Jerry Noyce, president andCEO of HERO. Weve learned a great deal aboutwellness trends from Scorecard data over the years,and this report gives us a snapshot of whatshappening with employee wellness programs andwhats working.

    Studies in the report are based on analyses ofemployer data collected through the HEROScorecard, which is the nations leading free, onlinetool that allows employers to evaluate theiremployee health management efforts and tobenchmark their program and outcomes againstcompanies of similar sizes and industries. In theprocess, HERO and Mercer have gained insight intoemployer wellness trends and health managementbest practices.

    Over 1,200 employers completed Version 3 of theScorecard through 2013, and five of the studies relyon these data. The report also includes earlyfindings from Version 4, which was released in June2014, and has been completed by over 150employers.

    Industry experts have long believed that healthimprovement is accomplished through strong lead-ership and workplace culture. And research such asthe analyses featured in the Scorecard annualreport, continue to reinforce this belief, said StevenNoeldner, PhD, Mercer partner and chair of theHERO Research Study Subcommittee. Datacontinues to show that the most effective wellness

    APRIL 2015: Organizations Leveraging Wellness Best

    Practices See Slower Medical Cost GrowthRates

    Financial Incentives Key to Effective WellnessPrograms

    Employers Expect Changes to EmployeeHealth Care Programs to RetainCompetitiveness

    This newsletter is for informational purposes only and should not be considered as legal advice.

    Executive Perspectives

    P.O. Box 8382-4 Main Street

    Peterborough, NH 03458Toll Free: 800-258-5318 Phone: 603-924-9449 Fax: 603-924-4490

  • programs are those that combine strategies whichencourage people to take the first step towardimproving health, along with the cultural andleadership support to make those positive changeslast.

    Other highlights from the current report, whichincludes data from both 2013 and 2014 analysesinclude:

    36 percent of employers allow employees totake time away from work during the day forphysical activity

    28 percent of employers allow employees totake time during the workday to reduce stress

    60 percent of employers make healthy foodchoices available in the workplace

    57 percent of employers have implementedtobacco-free workplace policies

    46 percent of employers use tracking devicesand wearables, such as pedometers,glucometers and automated scales (used fortransmit biometric data directly to a datarepository for people with congestive heartfailure, obesity and/or diabetes)

    39 percent of employers enable employees toengage with the workplace wellness program viatheir smartphone or mobile device

    44 percent of employers use some sort of socialmedia or social challenge to increaseengagement and participation.

    ________________________________________

    Financial Incentives Key toEffective Wellness Programs

    F inancial incentives appear to be a crucialfactor in bringing unhealthy workers intoworkplace wellness programs, according toa new analysis by the nonpartisanEmployee Benefit Research Institute (EBRI).

    Using administrative data from a large employer thatprovided anonymous participant information, EBRIanalyzed the impact that financial incentives had onthe first-time participants in the employers wellnessprograms.

    Specifically, EBRI looked at those who completed ahealth risk assessment (HRA) or biometricscreening in the two or three years after financialincentives were offered to workers to participate.

    Our findings paint a vivid picture of who respondsto wellness-program financial incentives. Theyindicate incentives have a strong impact at bringingin the kind of people who really need the program,said Paul Fronstin, director of EBRIs HealthResearch and Education Program, and co-author ofthe report.

    Among the reports findings:

    DemographicsOlder men were most likely torespond to incentives. Among employees whofirst completed an HRA post-incentive, 82.4percent were male versus 70.2 percentpre-incentive, and the gender comparison wassimilar for biometric screenings. Late adoptersalso tended to be older: Among those firstcompleting an HRA post-incentive, the meanage was 50.0 compared with 45.0 among thepre-incentive group. For biometric screenings,the average age was 48.7 versus 46.4 for thepost- and pre-incentive cohorts, respectively.

    Health StatusIn general, individuals who firstcompleted the wellness programs during thepostincentive period were less healthy than earlyadopters. Moreover, prevalence rates ofdiabetes, high blood pressure and highcholesterol were all higher in the post-incentivegroups than in the pre-incentive groups.

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    Executive Perspectives Page 2

    Our findings paint a vivid picture of whoresponds to wellness-program financial

    incentives. They indicate incentiveshave a strong impact at bringing in the

    kind of people who really need theprogram.

  • Health-Services UtilizationVisits tospecialists were higher for the post-incentivecohorts. Prescription drug utilization was higheras well among post-incentive HRA completers(17.0 fills per year) compared with pre-incentiveHRA completers (14.2 fills per year), and alsogreater for post-incentive biometric screeningcompleters. In large part, individuals who firstcompleted HRA and biometric screenings afterthe financial incentives were introduced wereless likely to consume preventive care, and theywere less likely to have visited a primary careprovider.

    Health RisksIndividuals who first completedthe HRA post-incentive had greater health riskthan those first completing it pre-incentive.Employees first completing the HRApost-incentive were more likely than thosecompleting it pre-incentive to be at risk for bloodpressure, exercise, glucose, nutrition, smoking,and weight.

    BiometricsLate adopters of biometricscreening also had worse biometric values. Overone-third (35.2 percent) of post-incentivebiometric screening completers was obesecompared with about one-quarter (26.3 percent)of pre-incentive completers. Further, 50.3percent of post-incentive biometric screeningcompleters were pre-hypertensive, compared to45.8 percent of early adopters.

    ________________________________________

    Employers Expect Changesto Employee Health CarePrograms to RetainCompetitiveness

    The majority of U.S. employers (84%) areexpecting to make changes to their full-timeemployee health benefit programs over thenext three years, despite cost increasesremaining at historically low levels, according to newresearch from global professional services companyTowers Watson. In addition to aggressive costmanagement, employers are evaluating theimplications of the changing provider landscape,embracing new ways to deliver care through

    innovative network arrangements, focusing onincreasing employee engagement and exploringnew options for delivering benefits.

    The 2015 Emerging Trends in Health Care Surveyfound that employers project health care costs toincrease 4% in 2015 after plan changes, comparedto the 4.5% employers predicted for 2014. Withoutplan changes, projections are for an increase of5.2%. These modest increases are still more thandouble the current rate of inflation and are a primaryfactor driving employers affordability concerns asthe 2018 excise tax in the Patient Protection andAffordable Care Act approaches. Two in fiveemployers that have done extensive modeling oftheir plans say they will trigger the excise tax in2018. Two-thirds say the tax will have an impact ontheir health program strategies.

    Historically, employers have strived to keep theircost increases at the market average, butincreasingly, this just isnt enough, said RandallAbbott, a senior consulting leader at TowersWatson. The new focus is on reducing cost trendsto the overall CPI or below. This means driving costgrowth to roughly 2% or less, which requires anacute focus on all aspects of health planperformance. In addition to solving the rate of costtrend, employers must pay attention to the basecost. We are seeing a wide variation across andwithin industries even after adjusting for uniquegroup characteristics. High-performance health carehas become the new mantra emphasizing not justreducing costs but improving workforce health,better engaging employees and leveraging newhealth technologies, he added.

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  • Managing Costs by Addressing ProgramParticipation

    Among the actions gaining traction are changes tobenefits for spouses and dependents. For example,the percentage of employers using spousalsurcharges (when coverage is available elsewhere)is expected to nearly double, from 32% now to 61%in three years. Half of respondents (53%) plan tosignificantly reduce subsidies for spouses anddependents by 2018. In addition, four in 10employers (41%) say they may adopt a definedcontribution arrangement (capping employercontributions at a flat dollar amount) by 2018.

    Seeking Sources of Measurable Added Value

    Employers reported greater resolve to improvehealth outcomes per dollar spent, with two-thirdsplanning to use data extensively to evaluate planperformance and employee behavior changes inlifestyle and health management. In addition, theuse of centers of excellence (either within healthplans or via a separate network) and narrow net-works are expected to triple over the next threeyears. The use of telemedicine services in place ofin-person physician visits, when appropriate, willcontinue to be rapidly adopted, already expandingby more than one-third (35%) in 2015 over 2014.Over 80% of employers say they could be offeringtelemedicine services by 2018.

    Over the next few years, more than 80% ofemployers will carefully evaluate specialty pharmacyprograms and benefits embedded in their medicalplans. Over half (61%) of employers report includingcoverage and utilization restrictions in their specialtypharmacy strategy today.

    Increasing Employee Engagement

    Employers recognize the business value of ahealthy workforce and are encouraging employeesto take control of their health. Two of the top fiveareas employers say will be the focus of their healthcare activities in 2016 link to employee engagementand accountability: developing or enhancing aworkplace culture where employees are responsiblefor their health (66%), and adopting or expandingthe use of financial incentives to encourage healthybehaviors (51%).

    Among employers surveyed, the most populartactics for boosting employee engagement in healthcare are:

    Education and tools for better decisionmaking. Nearly half of employers (48%) willplace more emphasis on educating employeesabout how to select providers based on qualityand cost information over the next two years. In2016, 43% of employers will provide price andquality transparency tools to help employeesmake better consumer choices.

    Mobile apps to deliver healthmessages. Today, 60% of employers deliverhealth and wellness messages through mobileapps and portals. That percentage will increaseto 95% by 2018.

    Account-based health plans (ABHPs) as theonly plan option. While 17% of employerscurrently offer full-replacement ABHPs (high-deductible plans tied to tax-advantaged healthsavings accounts), the percentage may increaseto nearly 50% by 2018.

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    Employers recognize the businessvalue of a healthy workforce and are

    encouraging employees to take controlof their health. Two of the top five areasemployers say will be the focus of their

    health care activities in 2016 link toemployee engagement and

    accountability.