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Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING AND SHAPING THE NURSING AND MIDWIFERY AGENDA AN ALL IRELAND APPROACH 18 NOVEMBER 2015, TITANIC SUITE, BELFAST

Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

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Page 1: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Executive Leadership – Board to WardDr Frank Dolphin

Chairman Dublin Midlands Hospital Group

ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015

LEADING AND SHAPING THE NURSING AND MIDWIFERY AGENDA

AN ALL IRELAND APPROACH

18 NOVEMBER 2015, TITANIC SUITE, BELFAST

Page 3: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

For some it’s about managing......................its about Methis means guiding or directing or manipulating others

“Leadership is the art of getting someone else to do something you want done because he wants to do it. – Dwight D. Eisenhower.

Page 4: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

While for others............ it’s about skills..........its collectiveWhich includes motivating and inspiring people to do the task to the very best of their ability in order to achieve whatever the goal or vision is

Page 5: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

And yet others again see it as personal.............it’s about youAnd emphasise the importance of listening, empowering and enabling as its key factors

“If your actions inspire others to dream more, do more and become more, you are a leader”John Quincy Adams

Page 6: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Transactional Leaders  Is an exchange relationship between the leader and follower,

whereby the leader sets tasks and goals with the reward

contingent on their completion. Followers want the reward;

therefore, they work toward completing the task.

Management by KPI

Page 7: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Transformational Leaders  

Empowering followers to work for the best interests of the

organization and meet its goals.

They communicate a compelling vision for the organization and

explain how to achieve it.

The vision gives employees’ work meaning and serves to guide

decision-making.

The leader’s behaviour affects follower feelings of

competence, autonomy, and motivation

Page 8: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING
Page 9: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Followers have certain expectations of a leader.

If the leader meets those expectations then followers ascribe

respect, trustworthiness and authority to that leader

 

Page 10: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

The opposite is also true...

 

If a leader fails to meet followers’ expectations, mistrust develops and the

relationship is strained.

Page 11: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

What is followership?

Followership is the response of people in subordinate positions to

those in senior ones. It is a social relationship between the leader,

followers and the group.

Page 12: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Active Followers

....... are accountable, influential and can mould the leader’s views.

Page 13: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Passive Followers

......... are not engaged with their organisation or task and do not

apply independent critical thinking. They require constant

motivation and direction and, consequently, can be a drain on the

leader and the team.

Page 14: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Conformist Followers

.......... support the task and are motivated but do not critically

appraise what they are doing. They will always support the team

leader and may work hard but they do not consider alternate

options and may not make decisions without guidance from the

leader.

Page 15: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Alienated Followers

...........have high levels of critical thinking but are disengaged from

their organisation and task. These followers usually come across as

sceptical or cynical. When the leader, or team, tries to move

forward, they will voice the reasons why it shouldn’t happen. They

may have good ideas but do not put these forward. Indeed, they

may be negative and undermine the group.

Page 16: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Situational Followers

...........are pragmatists and move between the boxes in their

followership style over the duration of the task.

Page 17: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Weak leadership and weak followership have the same outcome:

Causing organizational confusion and poor performance

Page 18: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Good followers have their egos under control

Page 19: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

?

How many nurses does it take to change a light bulb?

How many psychologists does it take to change a light bulb?

Page 20: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Avoiding ‘group think’

This is where the culture of the group lends itself to thinking about and analysing things in the same way. Similar views, and a desire for unanimity, lead the group to concur too easily and overlook

potential problems and alternative ideas or options.

Page 21: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

In order to improve governance and prevent “Group Think” many

businesses and organisations now appoint board members who

are experienced but come with different fields of interest

Page 22: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Followership styles can have an important part to play in the onset

of group think within teams

Page 23: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Conformist followers will actively support any group decision and act on it as they don’t have the independent level of thinking

required to consider the options.

Both these styles of followership predispose a group to group think

Passive followers agree and go with the flow just because it is the group’s view.

Page 24: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Alienated followers demonstrate critical thinking, crucial for the

prevention of group think, but due to their lack of participation in

the group they may not be listened to and this again can allow

group think from the other members.

Page 25: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Exemplary followers will question the status quo, and critically

evaluate the facts and options before making a decision. They

provide a level of independent thinking that is crucial to preventing

group think, but they also bring a high level of energy to the group

so are motivated to help see the best decision made.

Page 27: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING
Page 28: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Being a good follower

Good followers must have the moral courage to express concerns.

They should question why and understand the reason they do things.

Followership is not only about the individuals who follow within a team;

it is about the relationship between these individuals and their leader.

Page 29: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

A good leader is responsible for creating an

environment conducive to an exemplary

followership style

Page 30: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

When followers take the initiative

to motivate themselves they view

the leader more as a partner and

therefore desire to collaborate

with the leader in a more

autonomous relationship

Managing Up

Page 31: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

The Challenge…

Page 32: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

The answer?

Know your Leadership Style

Know your Followership Style

Page 33: Executive Leadership – Board to Ward Dr Frank Dolphin Chairman Dublin Midlands Hospital Group ALL-IRELAND CHIEF NURSING OFFICERS’ CONFERENCE 2015 LEADING

Thank you

And remember ..............