Excellence in Health Leadership Awards - 2014 National ... national awards program 1 congratulations to the 2014 national award program recipients! e College and our award sponsors

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2 0 1 4 n a t i o n a l a w a r d s p r o g r a m 1

congratulations to the 2014

national award program recipients!

e College and our award sponsors are pleased to honourthe individuals, teams and organizations that are making adifference across the healthcare community. e College’sNational Awards Program recognizes the importance ofleadership, commitment and performance and we are proudto recognize the recipients for their outstandingaccomplishments.

e programs featured in this booklet provide examples ofsustainable leading practices that can be replicated inorganizations across the country. Small or large, allorganizations can learn from these innovative initiatives. eindividuals profiled in the booklet illustrate leadership at itsfinest and demonstrate the impact that one person can havewithin their organization and beyond.

As you reflect on the outstanding accomplishments of thoseprofiled, I urge you to consider other individuals, teams andprograms that are worthy of recognition. For nominationinformation regarding the 2015 National Awards Program,please visit: www.cchl-ccls.ca.

Sincerely,

Ray J. Racette, MHA, CHEPresident and Chief Executive OfficerCanadian College of Health Leaders

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the college would like to thank the

members of the national awards advisory

committee for their guidance and support

Pauline E. MacDonald, CHE (Chair)Former Director of QualityManagementGuysborough Antigonish StraitHealth Authority

Kathleen M. Ahearn, CHE Executive Director, Health ProtectionAlberta Health Services

Diane BrowneVice President, BusinessDevelopmentAramark Healthcare

Jaime M. Cleroux (Ex-officio)Vice President, Membership andCorporate ServicesCanadian College of Health Leaders

Dalyce Cruikshank, CHEDepartment ManagerUniversity of Calgary/Alberta HealthServices

Jennifer A. Duff, CHEProgram DirectorProvidence Health CareSt. Paul’s Hospital

Lori HunterProgram ManagerHoneywell

Rob JacomeVice President and General Manager,CanadaStericycle Inc.

Diana M. Korol, CHECharge Technologist, Lab and X-RayForth Smith Health & SocialServices Authority

Marie-Suzanne Lavallée, CHEDirector, Quality, Security and RisksSainte-Justine University HospitalCentre

Mimi Lowi-Young, FCCHL,FACHEChief Executive OfficerAlzheimer Society of Canada

Cindy MacBride (Ex-officio)Manager, Awards and SponsorshipsCanadian College of Health Leaders

Cynthia A. MajewskiSenior PlannerOrillia Soldiers Memorial Hospital

Ray J. Racette, MHA, CHE (Ex-officio)President & Chief Executive OfficerCanadian College of Health Leaders

Elizabeth Woodbury, CHESenior Accountability SpecialistChamplain Local Health IntegrationNetwork

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National Awards Advisory Committee ................................ 2

3M Health Care Quality Team Awards ................................ 4Programs and Processes in an Acute CareHospital Environment ........................................................................ 4Programs and Processes in a Non-acute Environment .................. 6

Award of Excellence in Mental Health and Quality Improvement ............................................................. 8

Chapter Awards for Distinguished Service........................ 10

College Award for Distinguished Service .......................... 12

College Honorary Life Member Award.............................. 14

Energy and Environmental Stewardship Award............... 16

Excellence in Diversity and Inclusion Award.................... 18

Healthcare Safety Award ...................................................... 20

Innovation Award for Healthcare Leadership................... 22

Mentorship Award ................................................................ 24

Nursing Leadership Award .................................................. 26

President’s Award for Outstanding CorporateMembership in the College.................................................. 28

Quality of Life Award ........................................................... 30

Robert Wood Johnson Awards............................................ 32

Robert Zed Young Health Leader Award........................... 34

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table of contents


3m health care Quality team awards

is award recognizes three important elements: innovation, quality andteamwork. 3M Canada Company encourages institutions and healthcareproviders to embrace quality management by developing innovativeapproaches that bring about sustainable improvement.

Full descriptions of all award nominees can be found in the 3M HealthCare Quality Team Awards Executive Summaries booklet, available at:www.cchl-ccls.ca.

Maura Davies, FCCHL (Chair)President & Chief Executive OfficerSaskatoon Health Region

John Andruschak, CHEVice President, Clinical ServicesProvincial Health Services Authority

Bob ClarkIndependent Management Consultant

Patti A. Cochrane, CHEVice President, Patient Services andQuality & Chief Nursing OfficerTrillium Health Partners

Frank Demizio, CHE Healthcare Consultant

Jeanie JoaquinChief Executive OfficerScarborough Centre for HealthyCommunities

Larry McBride (Ex-officio)Corporate Program Executive3M Canada Company – Health Care

Patricia O’Connor, FCCHLDirector of Nursing & Chief NursingOfficerMcGill University Health Centre

Karen Popovich, CHEVice President, Chief Nursing andHealth Professional ExecutiveNorth York General Hospital

Programs and Processes in an Acute Care Hospital Environment


award recipient

the acute care for Elders (acE) strategy mount sinai hospital

Mount Sinai's ACE strategy improves how care to older patients isdelivered. e hospital implemented a series of evidence-informed buttailored interventions. e strategy links these interventions to create amore seamless, integrated delivery-model spanning the continuum ofcare. It’s enabled by an interprofessional team-based approach to care aswell as technological innovations with a focus on maintaining theindependence of older adults in the community for as long as possible.

e strategy includes a multi-year action plan to evaluate progress andmake refinements using a balanced scorecard and a benchmarkingsystem that allows for quarterly, regional performance comparators toidentify areas of improvement.

Since 2009, Mount Sinai Hospital has seen a 31% increase in the numberof admitted older adults (65+) it serves on an annual basis. In that time,the strategy allowed Mount Sinai to reduce the average total length of stayper patient by more than 28% and decrease the average ALC days by 18%.Patients are now more likely to go directly home, are less likely to bereadmitted and are more satisfied with the care received. Despite theincrease in patient volumes, this strategy which required minimalfinancial investments, but rather a different approach to the way we work,has reduced the hospital’s overall care costs by more than $6.4 million in2012-13 alone.

Contact: Dr. Samir K. SinhaDirector of GeriatricsMount Sinai Hospital475‐600 University Ave.Toronto, ON M5G 1X5Tel: 416-586‐4800 ext. 7859Fax: 416‐586‐[email protected]


3m health care Qualityteam awards (cont’d)

Barbara Boyer (Chair)ConsultantBoyer Health Management Consulting

Sandra Blevins, CHEVice President, Integrated HealthServicesSaskatoon Health Region

Dalyce Cruikshank, CHEDepartment ManagerUniversity of Calgary/Alberta HealthServices

Akos M. Hoffer, CHEChief Executive Officere Perley and Rideau Veterans’ HealthCentre

Larry McBride (Ex-officio)Corporate Program Executive3M Canada Company – Health Care

Kelli A. O'BrienVice PresidentLong Term Care and Rural HealthWestern Health

Marilyn Rook, CHEPresident & Chief Executive OfficerToronto Grace Health Centre

Marguerite L. Rowe, CHE (Excused)Executive Director, Continuing HealthServicesIsland Health

Sandra V. Whittall, CHEIntegrated Vice President, MentalHealth Services St. Joseph’s Health Care & LHSC

Programs and Processes in an Non-acute Care Environment


award recipient

Better patient journeys: community-leadstrategies to improve hospital flow

island health

To support Island Health’s strategic priority to improve the quality,coordination, and timeliness of transitions from hospital to community,the continuing health services team implemented community-leadstrategies to support hospital flow in three large hospitals and fourcommunities across Vancouver Island. ese strategies were designed tomake the workflow more efficient to community, residential and mentalhealth care centres as well as create services to meet the needs of the mostfrail and complex clients in their homes and communities.

is multi-site, multi-community, cross-continuum work includedpatient partners in service planning, and relied heavily on developingpartnerships with hospital staff and community family physicians.

Over the last two years, 11,400 bed days have been saved, hospital staywhile waiting for assessment or residential care has been reduced by 57%,and alternate level of care numbers have been reduced by 28%. Significantimprovements have been made in hospital flow, including a shi towardsmanaging complex clients in the community. Perhaps most importantly,our learning from this work is helping create better patient journeys.

Contact: Ms. Marguerite Rowe, CHEExecutive Director, Continuing Health ServicesIsland Health1450 Hillside Ave.Victoria, BC V8T 2B7Tel: [email protected]


award of Excellence in mental health and Quality

improvement

is award honours a hospital, health authority, community based mentalhealth and addictions program/service, or a leader in the field thatdemonstrates evidence-informed and sustained quality improvements inthe area of mental health and addictions.

Glenna Ruth Raymond, CHE (Chair)Strategic AdvisorOntario Shores Centre for MentalHealth Sciences

Dr. Pierre BeauséjourProfessorDepartment of Psychiatry, Faculty ofMedicine & Health SciencesUniversity of Sherbrooke andUniversity of Sherbrooke MedicalCentre

Louise Bradley, CHEPresident and Chief Executive OfficeMental Health Commission of Canada

Jean DaigleVice President, CommunityHorizon Health Network

Barbara C. Hall, CHE (Excused)Vice President, Person Centred HealthCapital Health

Yasmin Jetha (Excused)Regional Director, Mental Health &Addiction Services ProgramVancouver Coastal Health/ProvidenceHealth Care

Andrée G. RobichaudPresident and CEOunder Bay Regional Health SciencesCentre

Mark SnaterseExecutive Director, Addiction andMental Health, Edmonton ZoneAlberta Health Services

Dr. Philip TibboProfessor, Dr. Paul Janssen Chair inPsychotic DisordersDirector, Nova Scotia Early PsychosisProgram, Department of PsychiatryDalhousie University

Darryl P. Yates, CHE (Ex-officio)Business Solutions Director - PsychiatryJanssen Inc.


award recipient

Forensic sexual behaviour programtreatment manual

capital health

What works to prevent sexual reoffense? As therapists, have we maintained aclient-centered approach while improving the safety of communities?

To answer these questions, Dr. Angela Connors and her team at CapitalHealth thoroughly researched best practice in effectively working with sexualoffenders. eir population analysis now spans over a decade and containscrucial details on over 900 clients. Characteristics such as average risk level,offense profile, education level and other variables were captured andscrutinized, and a program designed to prevent re-offense and increase clientadaptation was developed.

e forensic sexual behaviour program is a provincial resource. erapistsacross Nova Scotia were trained to deliver the program in a client-centredmanner for maximum effectiveness. is encompassed considerable changeof practice and philosophy for some, but the outcomes outweigh the effort.Research shows an approximate 40% reduction in sexual offenses by tailoringtreatment to risk and needs.

Finally, Dr. Connors and her team craed a detailed master documentoutlining supporting research, objectives, cognitive behavioural therapystrategies, resources and skill-practice components for eight treatmentthemes. Each one is iterative, designed to build upon the previous one inskill-development. Approach goals are identified and supported throughout.e ultimate goal of this manual is to support evidence based treatmentacross the province in an effective and consistent manner to reduce sexualreoffense in Nova Scotia communities, while increasing client life satisfactionand adaptation.

Contact: Dr. Angela ConnorsProgram Leader, Forensic Sexual Behaviour ProgramCapital HealthTel: [email protected]


chapter awards fordistinguished service

is award provides an opportunity for chapters to recognize locally andnationally the individuals or corporate members who have made asignificant contribution to their chapter.


award recipients

assiniboia

Alan ChappleExecutive Director, PatientSafety/Quality Support

Bc lower mainland

Paul Gallant, CHEPresidentGallant Healthworks

Bluenose

Catherine MacPherson,CHEGeneral ManagerCaritas Residence, Shannex

Eastern ontario

Gino Picciano, CHEHealthcare ConsultantGPicciano Consulting

Gta

John Patcai, CHEHealthcare Consultant

hamilton and area

Peter ConteducaHealthcare Business ExecutiveBaxter Corporation

nEon lights

Richard Joly, CHEChief Executive OfficerNorth East Community CareAccess Centre

Hilary DogbesonProgram Development LeadNorth East Community CareAccess Centre

new Brunswick

Gary Buchanan, CHE,FACHEExecutive DirectorJordan Lifecare Centre Inc.

Quebec

Sharon Brissette, CHEDirector of Nursing and PatientCare ServicesHôpital Shriners pour enfants(Québec) Inc.

southwestern ontario

Joe Verga, CHEHealthcare Consultant

Ross Graham, CHEManager, Strategic ProjectsMiddlesex-London Health Unit


college award fordistinguished service

e College Award for Distinguished Service recognizes an individual orcorporate member for their significant contribution to the College or tothe advancement of our mission, vision, values and strategic directions.


award recipient

mark neskar, chE

Mark Neskar recently retired as Chief Operating Officer of the RANARespiratory Care Group. For over three years Mark helped to lead RANA inthe provision of oxygen, sleep apnea and other respiratory care services inManitoba, Alberta and Nova Scotia.

Prior to RANA, Mark worked for more than 30 years in the public healthcare system in Manitoba, leading a number of rural hospitals and personalcare homes. In 1997, he worked for the Canadian Red Cross as Director ofthe Winnipeg Blood Centre. From 1998 to 2008, he served as Chief ExecutiveOfficer of the Seven Oaks General Hospital in Winnipeg. Under Mark’sleadership, Seven Oaks became a value-based organization with a significantfocus on employee health & wellness. Seven Oaks was recognized twice asone of Canada’s Top 100 Employers by Maclean’s Magazine. As CEO, Markalso served as executive sponsor for the Manitoba Renal Program and theGenetics Program with the Winnipeg Regional Health Authority.

Mark has been a member of the Canadian College of Health Leaders since1981, receiving his CHE designation in 1985. He served on the Board ofDirectors as Manitoba Director from 2007 to 2012, and served as Chair of theAudit & Finance Committee. Mark has also served extensively on theManitoba provincial chapter executive, including a term as chair. In 2007,Mark was recognized for his leadership receiving the Manitoba ChapterLeadership Recognition Award.

Mark received his Certificate in Health Care Administration at the Universityof Saskatchewan in 1980 and his BGS degree at Brandon University in 1998.He currently serves as a Director on the boards of St. Josephs Residence andManitoba Blue Cross in Winnipeg and is a member of the Faculty of RedRiver College, Health Services Management Certificate Program.

Contact: Mr. Mark Neskar, CHETrusteeSt. Josephs [email protected]


college honorary life member award

is award recognizes long standing College members who havecontributed significantly to Canada’s health system through their role ashealth leaders. Honorary life members are selected at the discretion of theCollege’s Board of Directors.


award recipient

Elma heidemann, Fcchl, lFachE

Elma Heidemann is the former Chief Executive Officer of AccreditationCanada, a position she held for eleven years. Since then, she has worked as aninternational consultant on various projects related to health care planning,quality, evaluation and accreditation.

She has held a number of board appointments, most notably on the boards ofthe Canadian Healthcare Association and the Ontario Hospital Associationand was a past chairman of the boards of both of these organizations. For 12years, she served as trustee on the board of directors of the RiversideHospital, Ottawa, including a two-year term as chairman of the board. Shechaired a special committee established by Health Canada to develop a modelof palliative care for persons with AIDS and served as a special consultant toHealth Canada to examine the capability of major Canadian cities to providepalliative care for persons with AIDS.

She is a former member of the Scientific Council of L’Agence Nationaled’Accréditation et d’Évaluation en Santé, now HAS (Paris, France) and theIrish Health Services Accreditation Board (Dublin, Ireland). She is past-president of the International Society for Quality in Health Care (ISQua) andpast member of the governing council of ISQua’s International AccreditationProgram, IAP. She continues to serve as an international surveyor for theIAP program. She served as a member of the Audit Advisory Committee ofthe Public Service Commission of Canada and was a Canadian MedicalAssociation appointee to the Committee on Accreditation of ContinuingMedical Education which accredits medical schools in Canada. She is thepast co-chair of the Quality Council of the Victorian Order of Nurses and is afounding co-chair of the Canadian Health Leadership Network. Elma hasalso volunteered her time to the College as a fellowship peer reviewer and amember of various committees including those for awards and certification.

Elma was the recipient of the College Award for Distinguished Services in2010.

Contact: Ms. Elma Heidemann, FCCHL, LFACHEFounding Co-chairCanadian Health Leadership Network [email protected]

is award recognizes a progressive health care organization that hasimplemented programs that demonstrate environmental responsibilitythrough the reduction of energy usage, the preservation of naturalresources and effective waste diversion solutions.

Tony Dagnone, FCCHL, FACHE(Chair)Past President and CEOLondon Health Sciences Centre

Suzanne Boudreau, CHEDirector, Materials ManagementServices3sHealth (Health Shared ServicesSaskatchewan)

David Crockett, CHEVice President, Facilities ManagementLondon Health Sciences Centre and St Joseph’s Health Care, London

Sandra Hanmer, CHEChief Executive OfficerHealthcare of New Zealand Limited

Steve Hardcastle Healthcare Consultant

Cameron LoveSenior Vice President, Operations &Clinical Programse Ottawa Hospital

Andrew Neuner, CHE Vice President, Community IntegrationInterior Health

Ron Noble, FCCHL, FACHE(Excused)Vice President, Capital Planning andCorporate ServicesTrillium Health Partners

Luis Rodrigues (Ex-officio)Vice President, Energy SolutionsHoneywell

Gord TrannRegional Director, FacilitiesManagementWinnipeg Regional Health Authority


award recipient

trillium health partners

Trillium Health Partners is a recently merged hospital servingMississauga, West Toronto and the surrounding communities. Since2004, the Mississauga Hospital and Queensway Health Centre havemaintained an Environmental Management System to ISO 14001 whichwill be expanded to Credit Valley Hospital site by 2016.

By incorporating green conservation into its day-to-day roles, thehospital contributes to the efficient use of resources, which in turn isreallocated to patient care. It has implemented programs that focus onwaste, energy, water, air, hazardous material and emergencypreparedness. For example, an environmental protection policy wasrecently approved, a dedicated energy project manager was hired, aneducation campaign about waste management was delivered, and anenvironmental awareness training program is in the early phase of beingimplemented. Moreover, the energy conservation projects are anticipatedto reduce 600 kW demand energy and 8,000,000 kWh consumption, oncecompleted in 2014-2015.

Contact: Mrs. Elena PachecoDirector, Corporate ServicesTrillium Health Partners100 Queensway West Mississauga, ON L5B 1B8Tel: [email protected]


Excellence in diversity & inclusion award

is award honours a forward thinking healthcare organization that hasdemonstrated leadership in creating and promoting diversity andinclusion to improve the environment for its employees, and to betterservice their customers/patients, and the community.

K. Dwight Nelson, CHE (Chair)Past President and CEORegina Qu’Appelle Health Region

Mary AckenhusenPresident & Chief Executive OfficerVancouver Coastal Health

Dr. Brendan S.J. Carr, CHEPresident and CEOIsland Health

Brenda FlahertyExecutive Vice President & ChiefOperating OfficerHamilton Health Sciences

Jim HornellPresident and CEOBrand Community Healthcare System

Victoria L. KaminskiPresident and CEOAlberta Health Services

Anthony Mohamed (Excused)Senior Specialist, Equity & CommunityEngagementInner City Health ProgramSt. Michael’s Hospital

Dr. Tim F. RutledgePresident and CEONorth York General Hospital

Vanessa White (Ex-officio)Senior Vice PresidentHuman ResourcesSodexo Canada


award recipient

toronto central community care

access centre (tc ccac)

e TC CCAC serves one of the most ethnically diverse communities inthe country. For the TC CCAC, cultural diversity encompasses theunique characteristics that all of us possess that distinguish us asindividuals and identify us as belonging to a group or groups. Diversitytranscends concepts of race, ethnicity, socio-economic, gender, religion,sexual orientation, disability and age. Diversity offers strength andrichness to the whole.

In keeping with its strategic directions, TC CACC is client-centred andcommitted to listening to its clients. It depends on every employee beingculturally competent to understand clients from a broad, openperspective, in order to achieve the best health outcomes and satisfaction.e TC CCAC provides training in cultural competency to all of its staffand managers as an important strategy in empowering staff to fulfill theirfull potential to serve clients respectfully, appropriately and creatively.

In fact, 87% of clients report overall satisfaction with their care from theTC CCAC. And the responses with some of the highest positive scores onthe recent employee engagement survey perhaps say it best: 88% ofrespondents stated that people treat each other with respect at TC CCAC;88% responded that people from diverse backgrounds felt welcome; and75.4% reported that they agree with the organization’s values.

Contact: Ms. Julia OostermanDirector, Communications and Stakeholder RelationsToronto Central Community Care Access Centre250 Dundas St. W., Ste. 300Tel: 416-217-3820 [email protected]


healthcare safety award

is award recognizes individuals and/or teams that are committed toimproving workplace and/or patient safety within the health careenvironment, through leadership, culture, best practices, innovation andchange management expertise.

Barbra Gold (Chair)Executive DirectorMaimonides Geriatric Centre

Mike Bond (Ex-officio)Vice President, Sales and StrategicAccount ManagementBD Canada

Caroline E. Barbir, CHEChief Executive OfficerLaval Health & Social Services Centre

Barbara C. Hall, CHEVice-President, Person Centered HealthCapital Health

A. Arden Krystal, CHEChief Operating OfficerProvincial Health Services Authority

Goldie LuongDirector, Special Projects Acute CareVancouver Coastal Health

Wendy L. Nicklin, CHE, FACHEPresident and Chief Executive OfficeAccreditation Canada

Murray G. Ramsden, CHEHealthcare ConsultantRamsden and Associates

Michael J. Redenbach, CHEVice President, Integrated HealthServicesRegina Qu’Appelle Health Region


award recipient

Bc cancer agency (Bcca) & VancouverGeneral hospital

Bcca patient transitioning project

e BCCA, in collaboration with Vancouver General Hospital, have workedclosely to “mistake-proof ” the process of transitioning patients to and fromthe BCCA's out-patient departments. e project began as a BCCA patientsafety event review between two departments. A failure modes effectsanalysis was conducted with frontline staff and leaders from bothorganizations and recommendations were rolled out throughout all of theBCCA centres and the sending facility.

Efforts were standardized to ensure that all centres were using the same formin the correct manner to gain information in advance about all in-patientstransitioning to the BCCA for out-patient treatment. A returncommunication handover form was implemented as well to ensure thatpatient information was consistently transferred back with the patient to thesending facility.

e sending facility implemented guidelines and a transition checklist toprepare patients for transport, to ensure that patients have a painmanagement plan for the trip and that staff can accompany them if required.ese guidelines and checklist have now been implemented in other healthauthorities in British Columbia.

Post-implementation results show a significant reduction in the number andseverity of patient safety events involving the transitioning of patientsbetween the BCCA and other health authorities.

Contact: Mrs. Sue Fuller BlameyCorporate Director, Quality & SafetyProvincial Health Services Authority & the BC Cancer Agency600 West 10 Ave. Vancouver, BC V4Z 4E6Tel: [email protected]


innovation award for healthcare leadership

is award recognizes the outstanding capabilities and achievements of asenior executive who has made innovation a focal point of his or herorganization’s strategy in order to create high impact results.

Shirlee M. Sharkey, CHE (Chair)President and CEOSaint Elizabeth Health Care

Françoise P. Chagnon, CHE Associate Program DirectorUniversité de Montréal, Faculty ofMedicine

Neil Fraser (Ex-officio)PresidentMedtronic of Canada Ltd.

Elma Heidemann, FCCHL, LFACHEFounding Co-chair, Canadian HealthLeadership Network (CHLNet)

Brock Hovey, CHESenior Director, Performance, Contract& AllocationsCentral West Local Health IntegrationNetwork

Jo-Anne M. Palkovits, CHEPresident and Chief Executive OfficerSt. Joseph's Health Centre (Sudbury)

Sonia Peczeniuk, CHECEOSonia Peczeniuk & Associates

Howard Waldner, CHEHealthcare Consultant


award recipient

richard alvarez

“Healthier Canadians through innovative digital health solutions” is thevision to which Canada Health Infoway aspires. Delivering on the promise ofbetter, more accessible care in a more efficient system requires a bold,forward thinking, collaborative leader who can clearly articulate this visionand convey a passion for making a difference and getting the job done.Richard Alvarez is such a leader.

As President and CEO of Canada Health Infoway (Infoway), Richard hasbeen a catalyst for improving the patient experience using innovative digitalhealth solutions and has acquired an international reputation for taking onchallenging mandates and building successful organizations.

Richard’s strong, collaborative relationships with federal, provincial andterritorial governments and other stakeholders, have allowed him to becreative and nimble and, ultimately successful. As of 2012, over $8.6 billiondollars of benefits in terms of greater access to care, better quality of caredelivered and a more efficient health system have resulted from Infowayinvestments. Richard challenges the status quo, establishes new programs andinitiatives to address opportunities and has a strong interest in innovation,especially emerging technologies that will improve health and health care forCanadians.

Prior to taking on the leadership role at Infoway, Richard was President andCEO of the Canadian Institute for Health Information (CIHI). During histenure at CIHI, Richard led a significant growth initiative and helped evolveCIHI into a well-known and respected organization with strong ties to theresearch community.

Contact: Mr. Richard C. AlvarezPresident and CEOCanada Health Infoway150 King St. W., Ste 1300 Toronto, ON M5H 1J9Tel: 416-595-3418c/o [email protected]


mentorship award

is award is presented to a leader in the healthcare system whodemonstrates exemplary, sustained commitment to mentoring, andinspiring healthcare leadership.

Harry G. Parslow, CHE (Chair)Managing Partnere Caldwell Partners International

Nancy M. Lefebre, FCCHL Chief Clinical Executive and, SeniorVice-President, Knowledge & PracticeSaint Elizabeth Health Care

K. Dwight Nelson, CHEPast President and CEORegina Qu’Appelle Health Region

Ron Noble, FCCHL, FACHE(Excused)Vice President, Capital Planning andCorporate ServicesTrillium Health Partners

Wendy Winslow, FCCHLDirector of Policy and PracticeCollege of Licensed Practical Nurses ofBC

Ian Wombwell (Ex-officio)National ManagerStrategic Accounts TeamRoche Canada

Robert G. Zed, CHEChairCompass Group Canada Healthcare


award recipient

rob devitt, chE

Rob Devitt is a transformational leader who constantly has a student by hisside. One of Rob's many mentorship legacies has been the administrativeresident program at Toronto East General Hospital. He created a structuredyet dynamic program that provides learning opportunities for master'sstudents in health and business administration. He credits his ownexperience as a resident with his strong belief that the placement is aboutexposure to system, governance and executive level decision-making. Robencourages his mentees to utilize his network to gain experience in differentsettings during their residency or during their careers. As CEO, his belief indistributed leadership means that he creates space for growth and challengesindividuals to push their boundaries to become more well-rounded leaders.

Rob is not only a mentor to students and colleagues but a mentor to thehealth system and is frequently called upon to assist other organizations as apeer reviewer, interim CEO or hospital supervisor. He has been a voice andchampion for many issues like healthy workplace, violence prevention,governance and integration.

Rob has been a preceptor for master's students for over two decades andmore recently began a senior fellow role at the University of Toronto'sDepartment of Health Policy, Management and Evaluation. While Rob hasbeen an incredible inspiration to many health system leaders, he stronglybelieves that his mentorship and teaching work is critical for his ownpersonal development and that this work is constantly challenging him innew ways. Given he is rarely seen without a student, it's safe to say that Rob iscommitted to continual, life-long development.

Contact: Mr. Rob Devitt, CHEPresident & Chief Executive OfficerToronto East General Hospital825 Coxwell Ave.Toronto, ON M4C 3E7


nursing leadership award

e Nursing Leadership Award builds on the themes of patient-centredcare and nursing leadership, and whose recipient demonstrates anongoing commitment to excellence in these areas.

Anne McGuire, CHE (Chair)President and Chief Executive OfficerIWK Health Centre

Elizabeth M. BullerPresident and Chief Executive OfficerSt. Joseph’s Health Centre, Toronto

Maureen Charlebois, CHEGroup Director & Chief NursingExecutiveCanada Health Infoway

Vanessa BurkoskiVice President, Chief NursingExecutive, Quality, Patient Safety andProfessional Scholarly PracticeLondon Health Sciences Centre

Alison Drinkwater (Ex –officio)Director Public Policy, Market Accessand Health EconomicsBaxter Corporation

Nancy J. Fram, RN, BScN, MEdPast Vice President, Professional Affairs& Chief Nursing ExecutiveHamilton Health Sciences

Beatrice Mudge, CHEVice President, Best Practice,Education, Research & Chief NursingExecutiveVHA Home Healthcare

Josette RousselNurse ConsultantCanadian Nurses Association

Dr. Lynn Stevenson, FCCHLAssociate Deputy Minister – HealthServicesBritish Columbia Ministry of Health


award recipient

patricia o’connor, Fcchl

Patricia O'Connor is a pioneer in implementing innovative, lastingprograms to improve patient safety and quality of care. Her work includesthe introduction of advanced practice roles for nurses, co-leading a bestpractices program and transforming care at the bedside by engagingpatients and frontline staff in quality improvement. Patricia’s expertisecenters on evidence-informed practice development, patient safety andperformance measurement, patient engagement, and high performanceinter-professional teams.

Patricia is a former CFHI EXTRA Fellow, past president of the Academyof Canadian Executive Nurses and serves on a number of healthcareboards. In 2008, she received the MUHC Valerie Shannon Award forInnovative Leadership for excellence in nursing.

Contact: Patricia O’Connor, FCCHLDirector of Nursing and Chief Nursing OfficerMcGill University Health Centre & Montreal General Hospital 1650 Cedar Ave, D6.156 Montreal, QC H3A 2B4Tel: 514-934-4411 ext. [email protected]


president’s award foroutstanding corporate

membership in the college

is award recognizes a corporate member who has consistently, over aperiod of several years, helped the College achieve its mission, vision andstrategic directions.


award recipient

Janssen inc.

Janssen has been an innovator in the Canadian healthcare industry forover 50 years. It has been an outstanding champion of the College, sincejoining as a corporate member in 1995. Its dedication has been apparentthrough its support of College events, such as the National HealthLeadership Conference, Executive Forum, and the National Awards Gala.Moreover, its partnership on the 2012 corporate edition of HealthcareManagement Forum and its work on the Corporate Advisory Councilfurther demonstrate its strong commitment to the College.

rough the work with the College on seven HPRS sessions, and drivenby the belief that sustainable and integrated healthcare solutions are onlyattainable by working side-by-side with healthcare professionals andstakeholders, Janssen has made a tremendous impact on moving themental healthcare agenda forward in Canada. is year, it launched theAward of Excellence in Mental Health and Quality Improvement, furtherdemonstrating its support of mental health initiatives.


Quality of life award

is award honours those who work to improve their patients’ livesthrough their desire, creativity and dedication. It is a celebration of thehuman spirit.

Susan M. Owen, CHE (Chair)Senior Manager, ManagementConsultingKPMG LLP

Kenneth W. Baird, CHEProvincial Lead, DI & Lab InitiativeCapital Health

Geri GeldartVice-President, Clinical ServicesHorizon Health Network

Cheryl L. Harrison, CHEVice President & Chief NursingExecutiveOrillia Soldier’s Memorial Hospital

Rob Jacome (Ex-officio)Vice President & General Manager,CanadaStericycle Inc.

Tracy MacDonald, CHEExecutive DirectorStollery Children’s HospitalAlberta Health Services

Kelli A. O’BrienVice PresidentLong Term Care and Rural HealthWestern Health

Janice M. Skot, MHSc, CHEPresident & CEOe Royal Victoria Regional HealthCentre

Moyra Vande Vooren, CHE


award recipient

carol Kushner & donna davispatients for patient safety canada

Carol Kushner and Donna Davis are extraordinary volunteers andnational healthcare leaders. As co-chairs of Patients for Patient SafetyCanada (PFPSC), a patient/family network and program of the CanadianPatient Safety Institute, they are leading a new movement that isempowering and engaging patients and families in safety initiatives inCanada.

As one of PFPSC’s founding members, many of Carol’s strong leadershipskills were used and valued in the program’s formative years. Since 2006,Carol has helped to shape the vision, collaborative relationships, andstructure of this dynamic and growing initiative.

Following the death of her son Vance in 2002, Donna emerged as a leadergiving dozens of presentations to healthcare providers, leaders and policymakers demonstrating the importance of engagement with patients andfamilies. Like Carol, Donna is a dedicated mentor and demonstrates byexample how collaboration and engagement can start to bring aboutpositive changes at the local, provincial and national levels.

Contact:

Ms. Donna DavisCo-chairPatients for Patient Safety [email protected]

Ms. Carol KushnerCo-chairPatients for Patient Safety [email protected]


robert wood Johnson awards

Established in 1956, the Robert Wood Johnson Awards are presented toone student from six Canadian universities offering a Master’s of HealthAdministration. Recipients are selected by their respective faculty fortheir individual achievements and promising contributions to healthservices management.

award recipientsVictoria smith, dalhousie University

Vicky Smith is a Dartmouth, Nova Scotia native with Spanish roots. Vicky obtained herundergraduate degree from Dalhousie University with a double major in neuroscienceand Spanish. Aer a year working in research, Vicky chose to pursue her Master ofHealth Administration at Dalhousie for its prestigious CAHME designation andexciting residency options. roughout the program Vicky has worked to hone herleadership and critical thinking skills through election to the school's student society asFirst-Year Representative and later as Co-President. In her second year, she was selectedto represent Dalhousie as a team member in the school's inaugural performance at theUniversity of Alabama at Birmingham Heath Administration Case Competition. Vickyhas been the recipient of the First-year Academic Achievement Award, as well as theGlen Moore Memorial Award for leadership, congeniality, and potential to make anoteworthy contribution to the field of health administration. In August 2014, Vickywill start the next chapter of her career pursuits as she begins her studies at Dalhousie'sMedical School.

Geneviève plamondon, University of montreal

A physiotherapy graduate from Laval University, Geneviève worked as a healthprofessional within the health and social services network in Québec. While workingtowards a Master in Health Administration degree at the University of Montréal,Geneviève became interested in the organization of health services as well as differentassessment methods. She worked as a research assistant in health economics and herthesis focused on assessing the impact of cigarette prices and exposure to tobaccoadvertising in smoking among South American adolescents. In 2013, she joined theInstitut national d’excellence en santé et services sociaux, the health technologyassessment unit for the province of Québec. As an innovation scientific advisor, she hasbeen working to develop new strategies to optimize the assessment and the introductionof innovative technologies in the health and social services network.


derek clark, University of alberta

Derek Clark is completing a Masters of Public Health in health policy andmanagement at the University of Alberta’s School of Public Health. Derek earned aBachelor of Nursing from Mount Royal University in 2011. As a Registered Nurse, hehas a clinical background in blood and marrow transplantation, hematology andoncology. Now, he is interested in informing and developing policy to improve thehealth of populations, particularly in the area of health technologies. Currently, Derekis conducting projects aimed to develop practical tools that decision-makers inCanada can use to guide their processes for orphan drugs and personalized medicinesto support equitable, efficient and sustainable health care systems. He is lookingforward to integrating his nursing and policy backgrounds to effect change at theprovincial and national levels.

taylor linseman, University of ottawa

Taylor has always had a passion for healthcare management. Aer completing aBachelor of Life Sciences from Queen’s University, Taylor began her healthcare careerin Ireland, managing a home care service for individuals with physical and intellectualdisabilities. is line of work later took Taylor to Australia, where she led a communityoutreach program supporting adolescents with disabilities and mental healthstruggles. Since returning to Canada, Taylor has worked in the Aboriginal health andyouth services arenas. Taylor graduated from the University of Ottawa's Telfer Schoolof Management with a Master of Health Administration degree in 2013 and wasinducted into the Beta Gamma Sigma society this past March. Taylor currentlymanages the Children’s Hospital of Eastern Ontario's Youth Net program. Taylorproudly volunteers as the vice chair of the board of directors for the erapeuticRiding Association of Ottawa-Carleton. Taylor plans to continue learning throughinvolvement with the Canadian College of Health Leaders and aspires to impactaccessibility within our system in her healthcare future.

Julie ho, University of British columbia

Julie Ho is completing her final year of the Master of Health Administration programwith the University of British Columbia (UBC). She received her BSc from UBC andworked as a research technologist at the BC Centre for Disease Control. ere sheparticipated in influenza sero-epidemiology and vaccine studies during the H1N1pandemic. In 2010, she joined the Centre for Translational and Applied Genomics atthe BC Cancer Agency as a lab technologist, where she is involved in innovative cancerresearch projects. She is interested in personalized medicine and hopes to engage in amore active role in the public health sector to improve patient care and healthoutcomes.

Jeff Biddiscombe, University of toronto

Lieutenant-Commander Jeff Biddiscombe is a 24-year veteran of the Canadian ArmedForces, with overseas deployments to Bosnia and Afghanistan. He began his career asa nurse in the military, developing experience in such areas as general medicine,surgery, psychiatry, chemotherapy, palliative care, and flight nursing. Aer 16 years ofclinical nursing, Jeff moved into more formal administration and leadership positionswithin the Canadian Armed Forces before starting his Masters of Health Sciences inHealth Administration from the University of Toronto’s Institute of Health Policy,Management and Evaluation. Upon completion of his degree this summer, Jeff will beappointed as Commanding Officer of 31 Canadian Forces Health Services Centre inBorden, Ontario, which is a four-clinic network providing primary care services tomilitary personnel in south-central Ontario.


robert Zed Young healthleader award

is award is presented to a young Canadian health care leader who hasdemonstrated leadership in improving the effectiveness and sustainabilityof Canada’s health system.

Tony Dagnone, FCCHL, FACHE(Chair)Past President and Chief ExecutiveOfficerLondon Health Sciences Centre

Lucy Brun, CHEPartnerAgnew Peckham & Associates

Ben ChanAssistant ProfessorUniversity of Toronto

Robert FoxHealthcare Consultant

Jim HornellPresident and Chief Executive OfficeBrant Community Healthcare System

Sharon McDonald (Ex-officio)President, Compass Group CanadaHealthcareCompass Group Canada

Altaf StationwalaPresident and Chief Executive OfficerMackenzie Health

Lucie Tremblay, CHEPresident & CEOOrdre des infirmières et infirmiers duQuébec

Andrew Williams, CHEPresident & Chief Executive OfficerHuron Perth Healthcare Alliance


award recipient

sarah padfield, chE

At 35, this is Sarah’s second vice-president role. At the Chatham-KentHealth Alliance (CKHA), Sarah lead the capital redevelopment projectwhich put forth a vision of a campus of care to support a sustainabledelivery system for the community of Wallaceburg, including joint capitaland service delivery planning with community based partners. Sarah’sbeen instrumental in leading the service integration, which included thehospital’s divestment of five programs to the Community Health Centreand to establish a fully integrated management team with the Lambton-Kent Canadian Mental Health Association. She is also currently chairingthe development of the local HealthLink.

is past year, Sarah led the organization through the second phase ofoperational changes in 16-months. CKHA is transitioning through newhealth system funding reforms in Ontario. Using a six-month intensiveprocess that engaged clinical leaders and physicians, the organizationcreated a series of comprehensive business cases to support a final plan tothe tri-board.

In addition to her role at CKHA, Sarah also lead the development of asupply chain shared services organization in the Erie St. Clair LHINregion (PROcure) in 2008 and then went on to lead the merger of twoshared services organizations.

Contact: Ms. Sarah Padfield, CHEVice President and Chief Financial OfficerChatham-Kent Health Alliance80 Grand Ave. Chatham, ON N7M 5L9Tel: [email protected]

36 2 0 1 4 n a t i o n a l a w a r d s p r o g r a m

2015 NationalAwards Gala

E X C E L L E N C E I N H E A L T H L E A D E R S H I P A W A R D S

SUNDAY, JUNE 14, 2015

Delta Prince Edward & PEI Convention Centre

Charlottetown Price Edward Island

Please join us next year onCanada's gentle island as we

celebrate outstandingachievements in healthcare

leadership.


notes


notes

Documents

Excellence in Health Leadership Awards - 2014 National ... national awards program 1 congratulations to the 2014 national award program recipients! e College and our award sponsors