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EXCEL Management Systems, Inc is a nation wide provider of field technology services. Please click here to learn more.
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EXCEL Management Systems
Local Support. Nationwide.
P R E S E N T S:
EXCEL’s Field-based Technology Services
EXCEL Management Systems
Local Support. Nationwide. Page 2
EXCEL
o Providing technology services since 1989
o Supporting Federal Agencies, State and Local Governments and Commercial Markets
o Minority, veteran-owned small business that provides comprehensive Information Technology (IT) services
EXCEL Federal
o USAF since 1995 providing Financial and Logistics Application Development and Sustainment
o EPA since 2002 providing Application Hosting and Deployment, Database Management, Web Site Development, Network Operation Center support
o National Institute of Environmental Health Sciences since 2008 providing WAN, LAN and Desktop Management services
A Brief Introduction
EXCEL Management Systems
Local Support. Nationwide. Page 3
Government
o A multiyear contract with CSC for the ITS-EPA II Custom Applications Management at RTP, NCo Ohio Department of Public Safety UPS System Deployment to 88 Counties
o USAF Stock Control System and Item Control System contract extension at WPAFB through 2011
Commercial
o Cash America Equipment Relocations, Systems Clean Up and POS Installation at 160 stores
o DSW ongoing Break-Fix and installation of Cable and Workstations at 240 locations
o Installation of 150 Message-On-Hold systems at Stewart Title facilities throughout the United States
Recent Contract Awards
EXCEL Management Systems
Local Support. Nationwide. Page 4
1 Client’s headquarters maintained by Internal Staff
2 Facilities establishedacross a wide geographic area
3 Internal staff provides remote support to facilities
4 EFITS provides on-sitesupport with localtechnicians
EXCEL Management Systems
Local Support. Nationwide. Page 5
EFITS Supports a Wide Range of Technology
Communications
Data Systems
Structured Cabling
Custom Technology
TechnologySolutionsThatKeep You
A StepAhead. . .
EXCEL Management Systems
Local Support. Nationwide. Page 6
EFITS Helps to Overcome Typical Service Challenges
EFITS reduces all of your cost factors!
EFFORT COST- Systems Down
- Lost Revenue
- Corporate Staff
LocateNegotiateEducate
- Cost of Repairs- Cost of Time
- Lost Productivity
- On-Site Staff
- Local Support - Cost of Effort
TIME
EXCEL Management Systems
Local Support. Nationwide. Page 7
What can EFITS do for you?
New Store Construction, Relocation, Renovation
Preventative Maintenance and Break/Fix
Moves, Adds & Changes
Hardware Deployment
Solution Design
Managed Services
EXCEL Management Systems
Local Support. Nationwide. Page 8
EFITS Organization Provides Full Support
Tech
Services
Project
Management
ServiceManagement
EXCEL Management Systems
Local Support. Nationwide. Page 9
EFITS Has North America Covered
• An army of technicians providing support to every major metropolitan area in the U.S.
• Each Service Agent is individually recruited, screened and selected for their role.
• Service Agents receive formal and informal training and are supported by our tech support
team.
• Service Agents are constantly evaluated for response, technical skills and customer service.
• EFITS has responded to more than 15,000 requests for service throughout North America.
EXCEL Management Systems
Local Support. Nationwide. Page 10Local Support. Nationwide.
EFITS Certifications and Affiliations
Staff/Tech Certifications CorporateAffiliations
EXCEL Management Systems
Local Support. Nationwide. Page 11
Why You Should Use EFITS
EASYA single point-of-contact for every one of your locations Nationwide
Field Service professionals provide end-to-end Service Management, Project Management, and Technical Support
Minimize lost time, expended effort and cost-of-services
Our network expands to accommodate the customer’s requirements
Technicians are recruited for skills and location, and are regularly evaluated
Services are tailored to meet your specific needs
EXCEL Management Systems
Local Support. Nationwide. Page 12
Getting On-Board with EXCEL
Basic Support Project Services
Service Level Agreement
EXCEL Management Systems
Local Support. Nationwide. Page 13
CONTACT US
Program OfficeBob Beatty, PMPDirector, Field Services
614-224-4007 [email protected]
SalesBryan Ziegenbusch
Sales Manager614-224-4007 x243
www.emsi.com
EXCEL Management Systems, Inc.
691 N. High Street Columbus, OH 43215 800-886-4925