EVERESTV WAFFER-Consumer Reserch-MBA Project Report-prince Dudhatra

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    PROJECT-REPORT

    ON

    CONSUMER

    RESEARCH

    OF

    EVEREST

    WAFERS

    [APRICOT FOODS PVT. LTD.]

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    DECLARATION

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    ACKNOWLEDGEMENT

    It is really a pleasure for me to prepare a report at this stage, it is

    my sincere they to thank all those who helped me directly or indirectly

    during my research process.

    First of all I would specially like to thanks our professor in charge

    MANAGEM,ENT FACULTY who has make the arrangements for my

    research on EVEREST WAFERSto know about consumer research of

    EVEREST WAFERS.

    After I would like to thank Executive to APRICOT FOODS PVT.

    LTD. Rajkot, for granting me permission for my practical training. I am

    very thankful to Mr. RAJESH PATEL head of service department for

    his valuable guidance, co-operation and sparing his valuable time also.

    At last but not lease I like to thanks my friends & family members

    for their encouragement during the training period.

    Place: - Rajkot AGHERA ANKUR

    Date :- T.Y.B.B.A.

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    PREFACE

    Industrial activity plays an important role in overall economic

    development of the developing country like India. Industrial Visit is a

    part of practical training contained in B.B.A. course.

    B.B.A. is a special course of management, where the

    management knowledge is given during the year and which is more

    related with the practicability of it in the managerial field.

    So, I am very please to get a chance to research on EVEREST

    WAFERS. and made the report on new marketing ofAPRICOT FOODS

    Pvt. Ltd.

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    GENERALINFORMATIO

    N

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    CONTENTS

    Sr. No. Particulars1. Introduction

    2. Project At Glance

    3. History & Development

    4. Size and Form ofOrganization

    5. Organization Structure

    6. Success of Everest Wafer

    7. Best Quality, AffordablePrice

    8. Turn Over

    9. Companys Achievements

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    Introduction

    The firm has been engaged in the production of deliciousnourishing food product, which has acclaimed warm response of people

    in the Rajkot. The firms products like potato wafers, banana wafers and

    other salted products are prepared in its fully automatic plant with

    bacteria free and stringent hygienic standards. The use of computer

    system ensures uniform quality and obviates the necessity for touch of

    human hands.

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    Project At A Glance

    Name of the Unit: Apricot Foods Pvt.

    Ltd.

    Address of the Unit: Apricot Foods Pvt.

    Ltd.

    2410/ G.I.D.C.Lodhika,

    Village: Metoda.(Dist. Rajkot)

    Brand name of product: EVEREST

    Phone No: (02827) 287066,

    (02827) 287265.

    Name of the Managing Director:Rajesh PatelDanish Patel

    Sanjay Patel

    Name of the Finance Manager:

    Rajesh Patel

    Name of the Marketing Manager:

    Danish Patel

    Name of the Production Manager:

    Sanjay Patel

    Years of Establishment: 2005

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    Nature of Project: Consumer Research

    Report

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    HISTORY &

    DEVELOPMENT

    Everest Wafer Pvt. Ltd. was started in year 2005 it is food

    production company this food production company manufactures

    Tomato Wafer, Banana Wafer, Potato Wafer, Masala Wafer, Aloo Sev,

    etc.

    Initially the company was started with limited capital of Rs.

    2 cores. Mr. Rajesh Patel, Mr. Sanjay Patel, Mr. Denish Patel are

    promoter of the company the company was located in Metoda G.I.D.C.

    Rajkot. Initially capital of Rs. 2 Cores and that time Capital Employed is

    Rs. 3.50 Cores.

    SIZE & FORM OF

    ORGANISATION

    There are three types of industries on the basis of

    investment specified by the Government.

    (1) Small scale Industries.

    (2) Medium scale industries.

    (3) Large scale industries.

    A firm, where its investment in fixed assets is in between

    60 lacks to 3 corers is called a small scale industries. A firm where its

    investment in fixed assets is in between crores to 5 corers is called a

    medium scale industry. A firm where its investment in fixed asset is

    above 5 corers is called large scale industry.

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    As per the above division APRICOT FOODS PVT.LTD is

    a Medium scale industry as it has invested between 3 cores and 5

    cores.

    APRICOT FOODS PVT.LTD is a private Limited

    company from 2005.

    ORGANISATIONSTRUCTURE

    Organization structure is the vital tool for providing

    information about any organizational relationships such as chart shows

    the major function and their respective relationships the channels of

    formal authority the relative authority of each manager who is in charge

    of each respective function.

    APRICOT has adopted line & steps organization

    structure hence the overall control supervision and direction are in the

    hands or Board of directors.

    The Board of Directors are:

    Rajesh Patel Sanjay Patel Danish Patel

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    The organization chart of APRICOT FOODS PVT.LTD. is

    as under:

    Organization ChartCHAIR MAN

    Managing Director Technical Director

    Technical Staff

    Production MarketingManager Manager

    Area wisePacking Technical Sales man

    Supervisor Manager

    WorkingStaff

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    OBJECTIVE OF THE

    COMPANYThis is obvious that primary and basic objective of any

    industry is to maximize profit. But in present competitive market, profit

    maximization is not an only objective of any industry or firm. In this era,

    each and every company wants to increase its market share and

    goodwill.

    The mission of Everest Wafers Pvt. Ltd. is to do business

    in the international market. The company wants to add novelty products

    at reasonable prices to satisfy the consumers and they are by

    increasing market share.

    Everest Wafers Pvt. Ltd. desires to achieve the goals like;

    To increase productivity and Market share of the company.

    To produce Quality products at a reasonable price.

    To increase the profitability of the company.

    To enter in the international market.

    In all, the company wants to earn reputation of excellent

    taste, high quality and perfect packing in Indian market as well as in

    international market. Thus, the company is continuously striving for

    that.

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    TURNOVER

    The turnover refers to the total sales revenue during the

    year. Every company always trys to increase the turnover of the

    company.

    The present turnover of the company is about 23 to 24

    crores aggregated of all the products. In this the proportion of the

    wafers is 70% and Namkeens is 30%.

    COMPANYSACHIEVEMENTS

    The companys food production like potato wafers,

    banana wafers and other salty production are prepared in its fully

    automatic plant with bacteria free and stringent hygienic standers. The

    use of computer system ensures uniform quality and obviates the

    necessity for launch of human hands. The production environment is

    such which makes is possible to make the production less only and

    more nutritive.

    In very short time period the company has achieve terrific

    achievements by the selling of total production in whole market.

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    MARKETINGSTRATAGY

    (MIX)

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    CONTENTS

    Sr.No. PARTICULARS

    1. MARKETING-MEANING &IMPORTACE

    2. PAST ROLE OF MARKETING

    3. CHANGES AND IMPROVEMENT

    4. QUALITY INOVATION

    5. INTRODUCTION

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    MARKETING - MEANINGAND IMPORTATNCE

    Marketing is a comprehensive terms and it involves all

    resources and a set of activities necessary to directed and facilitate the

    flow of goods and services from producer to consumer in the process

    distribution.

    It is a total system of business activities designed to

    product. Price, promote and distribute products to achieve

    organizational objectives.

    Moreover, in a country like India it creates more

    employment opportunities which in turn are useful for its economy.

    PAST ROLE OFMARKETING

    The present form of marketing is the result of hierarchy

    marketing in this field. Previously marketing was perceived totally

    different than today. The past of marketing is as follows:

    Production Orientation Stage:Manufactures in this stage typically focused on increasing

    output, while assuming that customers would seek out and buyreasonably priced, well made products. This emphasis on production

    and operation dominated until the great provision in the early 1930s.

    Sales Orientation Stage:The depression changed perceptions. Just offering a good

    product was assurance of market success. Managers began to release

    that to sell their products in an environment where customer had the

    opportunity to choose from among many alternatives, required

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    CHANGES ANDIMPROVEMENT

    The present form of marketing is the result of the

    hierarchy of evaluation in this field. Previously marketing was perceived

    totally different than today. The present role of marketing is as follows:

    Customer Orientation. Co - ordinated marketing activites. Customer is the boss/king Customer Care.

    Everest Wafers Pvt. Ltd. keeps in mind the customer

    needs while introducing a new variety. This efforts are tone through co-

    ordinated marketing activities, customer care is also given due

    information.

    Changes & Improvement:

    SELLING

    DISTRIBUTION

    PRICING

    PROMOTION

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    MORDEN MARKETING:

    MARKETING

    RESEARCH

    PRODUCT

    PLANNING

    TESTMARKETING

    ADVERTISING

    AFTER SALES

    SERVICES

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    QUALITY INVOATION

    Everest Wafers strictly believe in quality improvement and

    that is why it is now ready to take any challenges from people to make it

    a more qualitative product.

    Everest believes that quality is must for increasing sales

    level and for that purpose they always try to make the best quality

    products which can serve consumers in a better manner.

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    INTRODUCTION

    Marketing mix is the bridge that demises the gap between

    the product and consumes without marketing all production activities

    would be fulfill. Therefore more production is not enough. It is equally

    important to make the consumer aware of the goods produced. After

    the consumer importance to distribute the Goods & Services to all

    prospective consumers. But the marketing activities do not here. The

    view and ideas of the consumers are taken into and the product is to be

    changed according to the consumers needs. Thus the sum total of all

    the activities undertaken to satisfy the consumers wants and demands

    constitutes the activities of marketing.

    Marketing is comprehensive firm and it includes all

    resources and a set of activities necessary to direct and facilities to

    direct the flow of goods and services from product to utility consumer in

    the process of distributing. In other words marketing comprises of all

    the activities involved in the determination and satisfaction of consumerneeds at a profit. Thus marketing encompasses all activities of

    exchange conducted by producers and middleman in commerce for the

    purpose of satisfying consumer demand.

    In marketing planning, marketing information is used to

    assess the situation specific marketing targets are selected in the form

    market segments for each segment of market a combination of a

    number of devices or types of marketing activities that are coordinated

    into a single management programs to reach a particular target or

    market segment is formulated. The combination of these marketing

    methods or devices is known as the marketing mix.

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    Thus marketing mix is the set of marketing goals that the

    firm used to pursue its marketing objectives in mix goals can be

    classified as under down heads. There are.

    1. Product.

    2. Price

    3. Promotion

    4. Place

    5. People

    These are popularly known as the five P's of marketing

    mix.

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    SWOT

    ANALYSIS

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    SWOT

    S:- Strength Concentrate on your Strength.

    W:- Weakness Recognize your Weakness

    O:- Opportunity Evaluate your opportunity

    T:- Threats Research your threats

    SWOT analysis is a good tool for a manger, like a

    Thermometer Stethoscope for a doctor.

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    STRENGTH:-

    Enable you to best foot forward.

    The biggest strength is companys brand image

    The quality of the product, as well as itsresponsible price is the second strength.

    The distribution network of APRICOT FOODS allover Gujarat is excellent.

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    WEAKNESS:-

    Only when you recognize them, you cancorrect them.

    EVEREST Wafer sales its products just in selectedstates of India.

    EVEREST Wafer has sill not introduced wafers invarious states in order to compute with themultination.

    Very less spending on advertising

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    OPPORTUNITIES

    They are plenty even in adversity evaluate.

    Expand its area of operation & give new varietiesin its product range diversify their business in theform of franchising.

    Increase production and expand their distributionarea to capture national market.

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    THREATS:-

    They are live tickling booms, defuse them by facingpreventive actions.

    The biggest threat is of the multinationals that mayeat away their share.

    If they restrict their boundaries of operation, thenin long run, it will affect its profitability.

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    RESEARCH

    METHODOLOG

    Y

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    Contents

    Sr. No. Particulars

    1. Meaning & importance ofConsumer Research

    2. Scope of Consumer Research

    3. Consumer research process

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    MEANING & IMPORTANCE OFCONSUMER RESEARCH

    Mostly Consumer Research involves studies related to

    buyer behavior, brand preference product or brand usage, advertising

    awareness, sales promotion, Physical distribution, Dealer Behavior,

    competition and so on. The simple meaning of research is that it is the

    process of gathering, recording and analysis of critical of relevant facts

    about any branch of human activity. It indicates critical and searching

    study and scientific investigation of problem, a proposed course of

    action hypothesis or a theory while Consumer Research is the

    systematic gathering, recording and analysis of data about problem

    connected with market product, price, promotion and destination. It is

    connected with all those factors, which have a direct impact on the

    Consumer Research is process of manufacturers like What to produce?

    How to produce and When to produce? It works as the bridge between

    producers and consumers.

    This Consumer Research is directly interested in offering

    sound alternative solution to marketing problem relating to exchange of

    goods and services from producer to consumer. Beginning and end of

    marketing management is Consumer Research. In a dynamic economy

    Consumer Research acts as the investigate arm of marketing manager.

    As now days are competitive in nature and so many competition comes

    into a market so with the help of Consumer Research both the aim the

    information regarding customer demand and new competitors can be

    obtained immediately and best action should be taken in connection

    with it respectively. So the firm has to keep continuous contact

    regarding market situation with the help of the Consumer Research. It is

    possible that preference of customers, their wants and changing

    demand can be known bitterly by Consumer Research.

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    SCOPE OF CONSUMER RESEARCH

    The scope of study is to understand the thinking of

    consumer towards Apricoat Food Product Pvt. Ltd. How do they react

    to the products given? How much they are satisfied against their

    buying decision? Which factors motivated them to make decision of

    purchasing product? These the scope can be specifically highlighted as

    below mentioned.

    To pin point the features, which persuade andinfluence the buying decision of purchasing

    companys products.

    To find out their satisfaction in accordance withtheir paying value.

    What is the problem of APRICOAT FOOD in theminds of Consumers?

    It also includes the study of different influence andattributes.

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    CONSUMER RESEARCH PROCESS

    Consumer research formally studies of specific problem and

    opportunities. They may request a market survey, a product preference test, a

    sales forecast by region or research on advertising effectiveness. Consumer

    research is the systematic design, collection, analysis and reporting of data

    and findings relevant to a specific marketing situation.

    FACING THE CO-EFFECTIVE CONSUMER RESEARCH

    PROCESS INVOVES

    5 STEPS

    Define The Problem

    Develop The Research Plan

    Collect Information

    Analysis The Information

    Present The Findings

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    STEP- 1

    DEFINE THE PROBLEMS

    The first step calls for marketing manager is define the

    problem carefully. The various problems and objectives of the survey

    are:

    (1) To find out influencing factor on buyingprocess.

    (2) To find out consumers awareness aboutvarious brand.

    Thus, the problem was to study the market, product,

    preferences & test, market share analysis, brand preference, product

    modification, improvement etc.

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    STEP- 2

    DEVELOP THE RESEARCH PLAN

    The second step of Consumer Research calls for

    developing the most efficient plan for gathering the needed information.

    Designing a research plan calls for decision on data sources, research

    approaches, research instruments, sampling plan & contact methods.

    (1) Data Sources:

    The research plan can call for gathering

    primary data, secondary data or both. Primary data are gathered

    for a specific research object.

    Most of the Consumer Research projects

    involve some primary data collection. The normal procedure is to

    interview some people individually and or in groups. In this

    survey, a primary data source is used.

    (2) Research Objectives:

    Primary data can be collected in 4 ways.

    Observation

    Focus Group

    Survey

    Experiments

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    In this, survey research is used to learn about peoples

    knowledge, preference, belief & so on and measure these magnitudes

    in the general population.(3) Research Instrument:

    Consumer Research has a choice of two main research

    instruments in collecting primary data.

    Questionnaire

    Technical Devices.

    In this survey, questionnaire is used. A questionnaire

    consists of a set of questions presented to respondents for their

    answers. Care should be taken in forming questions & sequence of

    questions. The questionnaire should be simple, direct with unbiased

    wordings.

    (4) Sampling Plan:-

    After deciding the research approach and instrument, the

    Consumer Research must design a sampling plan. This plan calls for 3

    decisions.

    (5) Sampling Unit:-

    Who is to be surveyed? The Consumer Researcher must

    define the target population that will be sample. In this survey the

    population was students.

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    (6) Sample Size:-

    How many people should be surveyed?

    Large sample gives more reliable results than small

    sample. However, it is not necessary to survey the entire target

    population to achieve reliable result. In this survey sample size is 100

    respondents.

    (7) Sampling Procedure:-

    How should the respondents be choosen?

    There are two types of procedure of sampling:

    (1) Probability Sampling(2) Non probability sampling.

    Probability sampling is used in this survey, samples were

    selected on the basis of random sampling method.

    (8) Contact Method:-

    Once the sampling plan has been determined, the

    Consumer Research must decide how the subject should be

    connected. The choices are mail, telephone or personal interview is

    used, personally questionnaire was filled by the respondents and

    survey was conducted.

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    STEP-3

    Collection Of Information

    The data collection phase of Consumer Research is

    generally the most expensive and the most prone to error. In this case

    of survey 3 problems arise.

    (1) Some respondents will not be at home and must bereplaced.

    (2) Some respondents will refuse to co-operate still others will

    give based or dishonest answer.

    (3) Question will not be fully filled up or they misplace thequestionnaire or make it dirty.

    Step-4

    Analysis the Information

    The next to last step in the Consumer Research process

    is to extract pertinent findings from the collected data. Here the

    tabulation of data is done and frequency distribution is developed.

    Step-5

    Present the Findings

    The last step in Consumer Research process is to present

    research report. It is either in written form, because generally written

    form of finding is more convenient.

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    SURVEYFINDINGS

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    CONTENTS

    Sr. No. Particular

    1. Objectives of Study

    2. Questionnaire

    3. Analysis of Survey

    4. Limitations of Study

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    OBJECTIVES OF STUDY

    Every survey done by achieve some objectives and goals

    of the enterprise. This survey done to find out the solution of the

    following:

    To know the factors affecting the purchase of wafers and

    namkeens.

    To know the market share and market awareness of Everest

    Wafer.

    To find out the potentiality of Everests new variety of

    Products.

    To know whether Apricoats products should be distributed

    outside Gujarat and about its probable Success.

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    QUESTIONNAIRE

    Consumer Research on Everest Waffers

    (1) Name:- ________________________

    (2) Age:- _________________________

    (3) Address:- _______________________________________________________________________________________

    (4) Do you include wafer in your regular snacks?

    Yes [ ] No [ ]

    (5) In which occasions your prefer Wafers?

    Regular Snacks [ ] School/College [ ]Parties [ ] Other [ ]

    If other please specify____________________________________________________________________________________________________________________

    (6) Which brand of WAFERS & NAMKEENS doyou prefer the most?

    Everest [ ] Balaji [ ]

    Samrat [ ] Kishan [ ]

    Any other [ ]

    Please Specify____________________________________

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    (13) What efforts should Everest Wafers take toestablished in over India?

    Expand Distribution [ ]

    Increase Production [ ]Increase Advertisement and sales promotion efforts [ ]Give variety in the product range [ ]Diversify in the new segment [ ]Bring out different product range for [ ]Different target market [ ]

    (14) Should Everest Wafers launch new productsin various ranges?

    Yes [ ] No [ ]

    (15)If yes, then in what range?

    Rs. 5-10 [ ]Rs. 10-20 [ ]Rs. 20-30 [ ]Above 30 [ ]

    Prepare By,Bhavik B. PatelT.Y. B.B.A.M.T.D.C.C.

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    ANALYSIS OF SURVEY

    Do you include wafer in your regular

    snack?

    Sr.No.

    Particulars

    No. ofResponden

    t

    % ofResponden

    t1. Yes 15 15%

    2. No 85 85%

    Total 100 100%

    Yes

    No

    Interpretation:-

    85% of the respondents do not includeswafers in their snacks, but 15% does include which is alsoa reasonable portion.

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    In which occasion you prefer wafers?

    Sr.No.

    Category No. of Respondent

    % ofRespondent

    1. Regular Snack 10 10%

    2. Parties 32 32%

    3. School/College 44 44%

    4. Other 14 14%

    Total 100 100%

    Regular Sanck

    Parties

    School/College

    Others

    Interpretation:

    Respondents in school/College and partiesgenerally prefer wafer which is 44% and 32%respectively. Other 10% and 14% include regular snack,picnics theaters etc.

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    Which brand of WAFERS &NAMKEENS do you prefer the most?

    Sr.

    No.

    Brand No. of

    Respondent

    % of

    Respondent1. Everest 24 24%

    2. Balaji 67 67%

    3. Samrat 5 5%

    4. Kishan - -

    5. Any other 4 4%

    Total 100 100%

    Interpretation:-

    24% consumers prefer Everest

    wafers, 67% Balaji, 5% Samrat, and 4% any

    other (home made/Lays).

    Everest wafers has covered much market.

    Its market share is much more than other

    brands.

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Everest Balaji Samrat Kishan Other

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    Approximately what amount do youspent on every month on Wafers &Namkeens?

    Sr.

    No.

    Particulars No. of

    Respondent

    % of

    Respondent

    1. Less thanRs. 100

    60 60%

    2. Rs. 100-Rs. 250

    30 30%

    3. More thanRs. 250

    10 10%

    Total 100 100%

    Amount Spent By Respondents

    0

    10

    20

    30

    40

    50

    60

    Less than

    Rs. 100

    Rs. 100-

    Rs. 250

    Morethan

    Rs. 250

    Interpretation:-

    Consumer spend less than Rs. 100

    on Wafer & Namkeen every month are 60%

    and spending of consumers more than Rs.

    100 but less than Rs. 250 are 30% and only

    10% consumer spend more than Rs. 250

    per month.

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    Which qualities of EVEREST satisfiedyou?

    Sr.No.

    Particulars No. of Respondent

    % ofRespondent

    1. Delicious taste 49 49%

    2. GoodAttractivepackaging

    4 4%

    3. Varieties 10 10%

    4. Good Quality 37 37%

    Total 100 100%

    0

    10

    20

    30

    40

    50

    60

    Delicious Test Good Attractive

    Packing

    Var ie tie s Good Quality

    Interpretation:

    49% consumers of Everest are

    satisfied by the delicious taste of their

    products and 4% are satisfied due to

    their good & attractive packing, 10%

    are due to varieties in their productsand 37% are satisfied due to food

    quality in the products. From this we

    can conclude that mainly their

    consumers are satisfied due to

    delicious taste and good quality of

    their products.

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    Do you think gift schemes or pricediscount influence your purchasedecision.

    Sr.No.

    Particulars No. of Respondent

    % ofRespondent

    1. Yes 57 57%

    2. No 43 43%

    Total 100 100%

    Yes

    No

    Interpretation:-

    57% respondents give opinion, if any giftscheme or price discount is introduce thentheir purchase decision will be affected and43% remain constant in the purchasedecision i.e. there will be no any type of

    influence in the purchasing decision due togift schemes or price discount. So,companys introduce various schemes, asmajority of consumers purchase decisionwill be affected by it.

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    Do you like the packaging of Everest products?

    Sr.No.

    Particulars No. of Respondent

    % ofRespondent

    1. Yes 80 80%

    2. No 20 20%

    Total 100 100%

    Yes

    No

    Interpretation:-

    From the above, we can derivethe conclusion that packaging ofEverest product is liked by most ofthe consumers. 20% consumersdislike it. It is only due to theirpersonal choices and preferences ofcolor and packaging. In liking of thepackaging, the reasons given byrespondents are due to their nitrogenfilled packing which keeps productsvery fresh and also due to good &attractive packing material. Some ofthem like it due to saffron color ofpacking, which seems attractive.Most of the consumers found itattractive.

    Which factors do you consider to buy wafers/Namkeen?

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    NO. OF RESPONDENTS

    Factor Rank-1 Rank-2 Rank-3 Rank-4 Rank-5

    Quality 60 20 6 10 4

    Price 8 20 42 24 6

    Brand 20 30 22 18 10

    VarietyAvailable

    10 25 28 16 21

    Packing 2 05 02 32 59

    Total 100 100 100 100 100

    % OF RESPONDENTS

    Factor Rank-1 Rank-2 Rank-3 Rank-4 Rank-5

    Quality 60% 20% 6% 10% 4%

    Price 8% 20% 42% 24% 6%

    Brand 20% 30% 22% 18% 10%

    VarietyAvailable

    10% 25% 28% 16% 21%

    Packing 2% 05% 02% 32% 59%

    Total 100% 100% 100% 100% 100%

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    Quality

    0

    10

    20

    30

    40

    50

    60

    % of

    Respondents

    Rank 1 Rank 2 Rank 3 Rank 4 Rank 5

    Interpretation:-

    Quality of wafers and numkeens wasthe first factor which majority of thepeople considered as important.Moreover, Everest has an excellentfor its wafers and snacks.

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    Price

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    % of

    Respondents

    Rank 1 Rank 2 Rank 3 Rank 4 Rank 5

    Interpretation:-

    Majority of the respondents i.e. 42% rankedprice as 3rd preference while selecting anybrand of wafer & namkeens.

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    Brand

    0

    5

    10

    15

    20

    25

    30

    % of

    Respondents

    Rank 1 Rank 2 Rank 3 Rank 4 Rank 5

    Interpretation:-

    Surprising but true 30% of the respondents gavebrand name of 2nd important factor in purchasingwafers and namkeen while 20% respondents gave1st and 3rd is 22%. So we can say that Everestenjoys a very good brand image all over India.

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    Variety Available

    0

    5

    10

    15

    20

    25

    30

    % of

    Respondents

    Rank 1 Rank 2 Rank 3 Rank 4 Rank 5

    Interpretation:-

    28% on the respondents have given varietyavailable as 3rd factor while 21% and 25%respondents gave it 5th and 2nd rank respectively.

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    Would you switch over to any other brand fromyour present preferred brand?

    Sr.No.

    Particulars No. of Respondent

    % ofRespondent

    1. Yes 22 22%

    2. No 78 78%

    Total 100 100%

    Yes

    No

    Interpretation:-

    78% of respondents will not switch over toother brands, if they found such qualitativeproducts with its delicious taste and newvaried products with different tastes. 22%respondents may switch over to some otherbrand, if it is more good in taste and qualityand if they would get the wafers better thanthe existing brand. So, to maintain theinterest of the consumers the companyshould try to introduce new varied productswith different tastes.

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    What efforts should Everest Wafers taketo established its brand all over India?

    Sr. No. Particulars No. and % of Respondents

    1. Expand distribution 11

    2. Increase production 14

    3. Increase advertising and sales promotional tools 15

    4. Give variety in the product Range 22

    5. Diversify in the new segment 26

    6. Bring out different Product range for different targetmarket

    12

    Total 100

    0

    5

    10

    15

    20

    25

    30

    % of

    Respondents

    1 2 3 4 5 6

    Particulars

    Interpretation:-

    In order to capture national and internationalmarket, Everest Wafers has to diversify in the newadvertisement etc. which most of the respondentsfelt. The other effects to expand distribution or giveproducts tailored to the target market.

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    LIMITATIONS OF STUDY

    The survey done on Everest wafer has been conducted

    with maximum accuracy and effectiveness and try to minimize the

    limitations of the survey method. Some of the limitations of study are:

    Sample size of 100 may not be sufficient todraw accurate conclusions.

    The survey is done in a specified fixed area i.e.Rajkot city.

    Personal basis of respondents and analysisand interpretation may become a constraint inrevealing the true picture.

    Personal limitation like I am a student ofT.Y.B.B.A. not having the expertise knowledgeof doing survey and analysis of data may be

    there.

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    SUGGESTIONS

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    SUGGESTION

    A report is always incomplete, if there are no

    recommendations by the person who wrote the report. There are a few

    recommendations that I would like to give to Everest Wafer Pvt. Ltd.,

    which I hope would be found useful by the company.

    Every product/ company has its own businesscycle. With few products base, no companycan be successful for a long time withoutgiving something new. Thus, Everest has tocontinuously keep revitalizing by bringing outnew varieties for each target market e.g.introduced different flavored wafers with freetattoo inside for children.

    Take contracts of big events and held stalls atsay food festivals etc. cricket matches etc.

    Appoint works who would continuously makenot snacks from potatoes and other rawmaterial for the company. And if any itemsclicks and gains favorable response, then itcan appear in the menu of franchise of ApricotFoods Pvt. Ltd.

    To facilitate all the above, they should increaseadvertising and sales promotional efforts bymodern means.

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    FUTUREPLAN

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    FUTURE PLANS

    Every company plans its operations well in advance to

    meet the changing requirements and ever increasing competition.

    Everest Wafers Pvt. Ltd. has also set some short term as well as long

    term goals, which are furnished as under:

    Everest Wafers . are launching its products inother parts of Maharashtra shortly. Moreover italso has plans to launch in Rajasthan andMadhya Pradesh in near future.

    Everest is planning to launch wafers indifferent flavor within coming 6 months to 12months.

    Everest Wafers is the only company in Gujaratstate which is producing nitrogen packing, buthow they are searching something more thanthis which will present the product fromchanging weather conditions.

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    CONCLUSION

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    CONCLUSIONS

    While undergoing survey at Everest Wafers I found that

    the unit has excellent brand name and distribution channel.

    But if it tries to increase in production and area of

    operational, it will benefit by leaps and bounds. Moreover, to keep a

    standing in this ever changing consumers market, Apricot Foods hate to

    make their products tailor make to the market.

    In addition they can also go for the franchising concept for

    marketing their product which I have showed in my survey.

    Overall I had a very good experience while undergoing

    survey, where I could learn a lot of practical aspects. Also preparing a

    report on subject like New look of Everest Wafers, was a challenge

    and I have tried my level best to justify this subject.

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    BIBLIOGRAPH

    Y

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    BIBLIOGRAPHY

    (1) MARKETING MANAGEMENT:

    - Philip Kotler

    (2) Fundamentals of Marketing:

    - WilliamStanton

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