Title: Central Services Officer

Department/Division: Office of Information Systems and Technology (OIST)

1. JOB PURPOSE:

The position is responsible for: operational management and administration of Office of Information Systems and Technology’s budgets, procurements, contracts, billings and agency/contractor staffing; developing, maintaining and enhancing application systems to support these areas; and assisting in the preparation of OIST's budget and procurement plan and ensuring the availability of budgetary resources to support the plans.

2. EXPECTED OUTCOMES:

Development, Maintenance and Enhancement of Application SystemsPrepares functional and design specifications for application systems to support Office of Information Systems and Technology's administrative business processes. Maintains, codes, tests and implements the applications. Ensures the effective integration of the overall suite of applications.

Preparation and Monitoring of Annual Work Programs and Resource UtilizationAcquires and maintains a technical understanding of Office of Information Systems and Technology's projects in information systems development and maintenance, telecommunications, user services, network development, operations and database administrations. Assists in the preparation of OIST's annual work program and in the identification of the resources needed to carry it out. Analyzes staff loading and monitors the progress of projects for timeliness.

Budget Administration and Monitoring

Assists in the preparation of Office of Information Systems and Technology's annual budget submission, mid-year budget review and revised estimate. Ensures the effective and efficient use of the budget by analyzing data recorded in the Budget Monitoring System. Projects future expenses and initiates corrective action, as necessary.

Procurement and Contracting

Ensures that procurements for information technology and telecommunications projects are within budget and are properly tracked in the Budget Monitoring System. Liaises with Procurement Section and the Contracts Section to resolve problems and ensure the timely delivery of goods and services. Ensures that maintenance contracts are initiated and renewed at the appropriate time.

Staff Consultants and Agency Staff Contract Administration

Supervises the hiring and administration of agency staff and staff consultants. Interacts with agency management personnel to resolve problems, as necessary.

Invoice Processing

Supervises requests for payment of invoices. Ensures services rendered and invoice amounts match contract requirements and that payments are charged to the appropriate budget code. Resolves problems as necessary.

Administrative Procedures

Assists in the development and implementation of Office of Information Systems and Technology administrative procedures such as business travel, overtime, training, etc. Reviews and evaluates documents submitted by Office of Information Systems and Technology staff in accordance with the above procedures.

Staff Supervision

Assists in the development and implementation of Central Services work process guidelines. Distributes work assignments to Section staff. Ensures backup for each business function. Ensures quality and timeliness of staff work output. Assumes responsibility for the day-to-day activities of the Section in the absence of the supervisor and the Section Head.

OthersPerforms other duties as may be assigned by the immediate supervisor and/or manager.

3. EDUCATION REQUIREMENTS:

Bachelor degree in Business Administration or related field, including courses in accounting and information technology

4. RELEVANT EXPERIENCE AND OTHER REQUIREMENTS:

Suitability to undertake the responsibilities mentioned above at the required level.

At least 10 years experience, including proven supervisory experience

Comprehensive knowledge and understanding of a financial institution's established budgeting, accounting, procurement, contracting, human resources and security procedures

Proven proficiency in the advanced use of a financial institution’s standard office automation software, such as MS Excel, Lotus Notes and MS Access, including the ability to design and supervise the development of application systems.

Detailed knowledge of and ability to use a financial institution's production application systems that process budgeting, accounting, procurement and contracting transactions, both on the mainframe and in the client-server environment.

A high level understanding of an information technology department's information

systems and telecommunications projects and programs.

5. CORE COMPETENCIES:

Technical Knowledge and Skills

- Can give help and advice to others based on their specialist area of knowledge and skill

- Uses technical knowledge and skills to complete complex work - Uses technical knowledge and skills to improve work systems Client Orientation

- Works to meet the needs of clients according to EurOrient Financial Group policy

- Communicates often with clients and seeks to understand and anticipate their needs

- Adapts own style to suit client preferences

Achieving Results

- Finds ways to reduce time and cost of completing work- Monitors work and progress and makes improvements- Works with others to overcome problems and find alternative ways to complete work when necessary

Working Together

- Provides practical support and encouragement for team members- Encourages team members to work together and benefit from diversity indifferent views, culture, nationality, and gender

- Sets priorities for the team and ensures they are followed through Learning and Knowledge Sharing

- Learns new skills and knowledge and applies them

- Continuously finds new solutions to problems

- Leads the team in sharing knowledge and expertise

6. IMMEDIATE REPORTING RELATIONSHIPS:

Designated Professional Staff.

7. IMPORTANT INSTRUCTIONS:

EurOrient Financial Group (“EurOrient”) is a private sector global development finance institution accredited by United Nations General Assembly on Financing for Development. Its mission is to mobilize financial, technical and human resources for the benefit of developing nations seeking sustainable economic development and poverty

reduction. EurOrient Financial Group offers an internationally competitive salary paid in US dollars. While the position advertised is for the EurOrient Financial Group Headquarters in Los Angeles, California, USA, EurOrient Financial Group staff must be prepared to serve in any location outside its Headquarters at the discretion of Management.

Apply electronically, quoting Ref. No. EXT-NO08-202(2)-OIST and job title on subject line and attaching application form to email address human.resource@eurorient.org no later than 30 Dec 2012, 5:00 p.m., Los Angeles time.

Applications from qualified EurOrient Financial Group staff will be considered before external applications.

Gender and cultural diversity is a core recruitment value and women are actively encouraged to apply.

Due to the volume of applications, EurOrient Financial Group will not be able to respond to inquiries about application status and will only contact shortlisted candidates. Applications lacking the job reference number and job title or using the wrong e-mail address will not be considered.

© 2012 EurOrient Financial Group