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EUROMAINTENANCE 2006 WORLDCONGRESS ON MAINTENANCE 19 - 22 June 2006 Congress Center Basel, Switzerland Maintenance & Facility Management Exhibition Sponsor Logos The fleet management knowledge and life cycle cost in practice Eng. M.sc. Bottazzi Andrea Asset Manager ATC s.p.a. Bologna Italy Via Saliceto, 3 40128 - Bologna - Italy andrea.bottazzi@atc.bo.it

Euromaintenance 2006 2

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Page 1: Euromaintenance 2006 2

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

19 - 22 June 2006Congress Center Basel, Switzerland

Maintenance & FacilityManagement Exhibition

Sponsor Logos

The fleet management knowledge and life cycle cost in practice

Eng. M.sc. Bottazzi Andrea Asset Manager ATC s.p.a. Bologna Italy Via Saliceto, 3 40128 - Bologna - Italy [email protected]

Page 2: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 2

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

summary

Why ATC spa is here today ?Who is the speaker ?Knowledge firstThe fleet management process ISO 9001-2000The LCC economical model The new organization LCC coherentThe organization cultural frameworkconclusions

Page 3: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 3

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

Progetto filobus‘90

Page 4: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 4

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

Progetto Minibus elettici 1999

Page 5: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 5

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

Progetto ibridi 2000

Page 6: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 6

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

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27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 7

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

CEOCEO

Who is the speaker ?

SegreteriaSegreteria

LegaleAffari GeneraliLegaleAffari Generali

Controllo di Gestione

Controllo di Gestione

ComunicazioneCustomer Care

ComunicazioneCustomer Care

Personale &OrganizzazioneSistemi Informativi

Personale &OrganizzazioneSistemi Informativi

Asset ManagerBottazzi Andrea

Asset ManagerBottazzi Andrea

EsercizioEsercizio Sosta & Supporto alla

Mobilità

Sosta & Supporto alla

Mobilità

Amministrazione e Finanza

Amministrazione e Finanza

Ricerca e SviluppoRicerca e Sviluppo

Tram su GommaCIVISTram su GommaCIVIS

AcquistiLogisticaAcquistiLogistica

FCVFCV FBVFBV

Page 8: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 8

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

4066

25

69

112

4040

106131

200

312

352

0

50

100

150

200

250

300

350

400

1 2 3 4 5 6

0%

10%

20%

30%

40%

1 2 3 4 5 6

Why ATC spa is here today ?

Percentage of theFleet under LCCcontract

Buses underLCC contract

LCC development ATC Fleet

Page 9: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 9

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

LCC philosophy impact on maintenance organisation of transport operator

•modification of the organisation role and knowledge under LCC methodology force •the operating profile of vehicle is the joint between transport operator and bus supplier •maintenance information system available or not and its operability under LCC methodology•check between maintenance plan of the operator and maintenance plan of the bus supplier •bus procurement guideline of the transport operator •change management for effectiveness adoption of the LCC methodology inside the company deputed for fleet management •the procurement parameter are blood of the monitoring integratedsystem during all the life cycle of the vehicle

Page 10: Euromaintenance 2006 2

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Andrea bottazzi ATC spa Bologna Italy

Slide 10

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

StandardProcureme

ntguideline

ManagingVehiclesdelivery

Tenderprocedure

Fleet Development

strategy

operationsoutside

The fleet

Experience feed -back

Fleet management process – ISO 9001-2000

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27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 11

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

Knowledge first (1)

•formalization of the technical aspects inside the bus procurement guideline•knowledge about the bus parts supply on the market (breaking system, ac, engine,…)•knowledge of bus supply in the market : cost, maintenance services•sustainable environment issue of bus operating profile•deeper coherence between sustainable fleet development strategy and the technical issue•knowledge about transport aspects of vehicle capacity, length, commercial speed

Page 12: Euromaintenance 2006 2

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Andrea bottazzi ATC spa Bologna Italy

Slide 12

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

Knowledge first (2)

managing of the bus procurement tender based on the operations, maintenance, driver and customer point of viewfleet full service issuefleet global service maintenance issuetraction system: trolley, CNG, hybrid, ice,…maintenance organization under LCC focusfleet maintenance data mining

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Andrea bottazzi ATC spa Bologna Italy

Slide 13

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

Knowledge first (3)

operating cycle design for busesbus on board system for operations (A.V.M., off board-on board device)transport system asset: trolley lines, C.N.G. fulfilment station,annual maintenance plan fleet performance indicatordaily maintenance scheduling 2 week maintenance scheduling spare parts supply chain

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Andrea bottazzi ATC spa Bologna Italy

Slide 14

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

LCC main topics concerning fleet management

Design Of

vehicle

Evaluation Of

vehicle

DeliveryOf vehicle

Dailyavailability

Maintenanceactivity

In servicefault

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27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 15

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

Pre operations LCC activity

Evaluation Of

vehicle

DeliveryOf vehicle

Tender procedure

ManagingVehiclesdelivery

Design Of

vehicle

Dailyavailability

Maintenanceactivity

In servicefault

Fleet Development

strategy

Page 16: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 16

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

ProcurementspecificationEvaluation

ofVehicleUnderLCC

methodology

Design Of

vehicle

DeliveryOf

vehicle

Dailyavailability

In servicefault

Maintenanceactivity

operations

Evaluationcriteria

Page 17: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 17

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

Evaluation of

VehicleUnderLCC

methodology

Design Of

vehicle

DeliveryOf

vehicle

Dailyavailability

In servicefault

Maintenanceactivity

operations

Knowledge About processes

VehiclestechnicalMarketadvice

Page 18: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 18

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

The LCC contract

DeliveryOf

vehicle

Dailyavailability

In servicefault

Maintenanceactivity

Design Of

vehicle

Evaluation Of

vehicle

Vehicles Procurement contract

Page 19: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 19

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

Operations

Design Of

vehicle

Evaluation Of

vehicle

DeliveryOf

vehicle

Dailyavailability

In servicefault

Maintenanceactivity

Page 20: Euromaintenance 2006 2

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Andrea bottazzi ATC spa Bologna Italy

Slide 20

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

The main three technical feed back on LCC fleet approach

Design Of

vehicle

Evaluation of

vehicle

DeliveryOf

vehicle

Dailyavailability

In servicefault

Maintenanceactivity

2

operations

31

Page 21: Euromaintenance 2006 2

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Andrea bottazzi ATC spa Bologna Italy

Slide 21

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

The LCC economical model for ATC spa Vehicles

Type of cost

Years Total cost

1 2 3 4 5 6 7 8 9 10

PlannedMaintenance M O Euros

Planned maintenance S. parts euros

Major deviceSubstitution MO euros

Major device Substitution S. parts euros

On condition maintenance (MO + s. parts) euros

Technical part totaleuros

euros

Page 22: Euromaintenance 2006 2

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Andrea bottazzi ATC spa Bologna Italy

Slide 22

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

Type of costYears

Total cost

1 2 3 4 5 6 7 8 9 10

PlannedMaintenance M O

Euros

Planned maintenance S. parts

euros

Major deviceSubstitution MO

euros

Major device Substitution S.

parts

euros

On condition maintenance (MO

+ s. parts)

euros

Technical part totaleuros

euros

DeliveryOf

vehicle

Dailyavailability

In servicefault

Maintenanceactivity

Economical feed back under LCCcontract

operations

Maintenanceplan

Design Of

vehicleYearly

comparison

MaintenanceData

Work orderregistration

Page 23: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 23

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

operations

Design Of

vehicle

Dailyavailability

In servicefault

Maintenanceactivity

Maintenance Information

system

Maintenanceplan

DeliveryOf

vehicle

DailyReport un availability

For each vehicleMaintenance

Data Work orderregistration

Page 24: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 24

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

The organization cultural framework

Markethierarchy

Team

low Medium highCoherence of supplier- customer objectives

Performancemeasurability

high

medium

low

Objective : efficiency ofBus full service

Internal manpower

Make or buy

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Andrea bottazzi ATC spa Bologna Italy

Slide 25

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

Asset Manager

Bottazzi Andrea

Asset Manager

Bottazzi Andrea

Metodi e StandardMetodi e Standard

MagazziniMagazzini

Deposito Due MadonneDeposito Due Madonne Deposito FerrareseDeposito Ferrarese

Unità OrganizzativaFull service

Unità OrganizzativaFull service

Unità Tecnica RSPUnità Tecnica RSP

Unità Tecnica ImolaUnità Tecnica Imola

Addetti Magazzini Dep.Addetti Magazzini Dep.

Global Service ImolaGlobal Service Imola

Ufficio MM

Deposito BattindarnoDeposito Battindarno

Unità OrganizzativaFull Service

Unità OrganizzativaFull Service Unità Organizzativa

MeccatroniciUnità Organizzativa

Meccatronici

Unità Tecnica RSPUnità Tecnica RSPUnità Tecnica RSPUnità Tecnica RSP

Global Service SillaGlobal Service SillaUnità Tecnica CarrozzeriaUnità Tecnica Carrozzeria

Unità Tecnica RevisioneUnità Tecnica Revisione

Impianti ElettriciImpianti Elettrici

Ufficio MM

SottostazioniSottostazioni

Linea AereaLinea Aerea

Unità Tecnica Meccanica Generale

Unità Tecnica Meccanica Generale

Page 26: Euromaintenance 2006 2

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Andrea bottazzi ATC spa Bologna Italy

Slide 26

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

Deposito Due Madonne

Deposito Due Madonne

Unità OrganizzativaFull service

Unità OrganizzativaFull service

Unità Tecnica RSPUnità Tecnica RSP

Dailyavailability

In servicefault

Maintenanceactivity

Daily Report un availabilityFor each vehicle

Maintenance Data Work order registration

Maintenance Information

system

Organization (by processes) VS LCC phase

Page 27: Euromaintenance 2006 2

27 April 2006

Andrea bottazzi ATC spa Bologna Italy

Slide 27

EUROMAINTENANCE 2006WORLDCONGRESS

ON MAINTENANCE

conclusions

In this paper a deeper analysis of the correlation between maintenance procedure and knowledge under LCC methodology was performed.Organizational, skills and technical point of view were touch into account for explaining a robust methodology of monitoring the maintenance cost.The sustainable, environmental and economical, development of the fleet is the main focus for the fleet manager, the LCC methodology it’s the main aims to do that.