EurOffice Services euroffice-services.eu

European CommissionEnterprise and Industry DG

EurOffice Serviceswww.euroffice-services.eu

Opening new markets for small innovative firms

Gérard BonnesEOS Coordinator

Skopje, Sept. 27, 2007


New markets needs

= Internationalisation needsFinancial supportManagement of HR and skills

developmentMarketing and sales strategies Personalised coaching and mentoring

=> Worldwide Contacts & Networking


www.euroffice-services.eu

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EurOffice has the solution

EurOffice Services is a kit of pragmatic services for small innovative companies which facilitates access to international markets

EOS allows any company or start-up referred by the EurOffice Network Members to use the EurOffice Services at any location within the network

The EON members are Business Innovation Centres, High-Tech Incubators…



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A two way network

Outbound Services - prepare SMEs at their home location for the challenge of developing international markets

personal advice, mentoring, tools, coaching programs, networking and matchmaking services..

Inbound Services - assist SMEs when visiting new regions to develop their international business.

offices, assistance in trade shows, contacts, organising meetings and networking, support for lodging


EOS SERVICES



BASIC SERVICES

Each company willing to internationalise needs a "soft landing“:

offices, assistance with participating in trade shows, support for accommodation,assistance in organising meetings and networking, information services on locationsbusiness contacts



BASIC SERVICES

Infrastructure and soft landing services

FOR FREE 3 days:Office, InternetMeeting room




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A Huge Network

23 Countries More than 60 EON

Members More than 150

international advisors 5 Services Groups for

Internationalization

=> More than 600 users


BUSINESS DEVELOPMENT

assisting companies in successfully tackling every stage of their international business growth.

from the start-up phase to global player by offering

personal advice, mentoring, coaching programs, networking and matchmaking services..



BUSINESS DEVELOPMENT Personal Business Advisor: support

and assistance to connect entrepreneurs or client companies with the necessary value added services, tools and skills available in its target region.

Training and Coaching: pragmatic personalised paths to tackle every stage of companies business growth.

International Business Development tools:

enter new markets, develop business in existing marketsestablish new international business relationships



MARKETING & SALES NETWORKING

connecting entrepreneurs with investors, business angels, scientists, universities, clients and partners

Networking events and matchmaking opportunities i.e.

Torino International matching eventSophia Antipolis Rugby World Cup event Oct 19-20, 2007



Networking events: motivating meetings between companies with potential synergies, facilitating a first contact that could be the door that leads to new business opportunities


MARKETING & SALES NETWORKING


HR BUSINESS ACCELERATOR

Boosting companies performances with the help of skilled human resources

Mentoring services Support of skilled human resources



HUMAN RESOURCESMentoring Services:

Mentors helps companies tobetter understand their businessget contacts to clients, partners and investors

through international networking

Staff Boosting Services: Allow start-ups and SMEs to work & develop with the help of

unemployed executives,students, MBAs, young graduatesretired people

for free for a few months



EARLY STAGE FINANCE

Entrepreneurs accompaniment for meetings and negotiations with venture capital or corporate investors

Investment forums & presentation training, partnership European Venture Contest



EARLY STAGE FINANCE

Pitching to International Investors:

one - two-day workshops during which highly qualified experts help entrepreneurs to improve their presentation skills and to discuss their business ideas with potential investors

Investment Forum Services: high quality networking events bringing together the Pan- European Venture Capitalist community and the most innovative companies in Europe



A well-structured consulting process is supported by the IMP³rove online platform

Key characteristics of the IMP³rove consulting process• Valuable benchmarks from the assessment• Fully integrated end-to-end consulting process• SAT designed to the Innovation Management needs of SMEs• High efficiency of the consulting process due to the combination of online self-

assessment, personal consulting and integrated evaluation and monitoring of the business impact of the services rendered

SAT Self Assessment Tool support

Controlling process

Benchmarking process

Consulting process Follow-up process

Quick assessment

Feedback loop (direct IMC evaluation)

Long-termimpact review

In-depth assessment

IMC serviceprovision

Recurring assessment


The reports will give SMEs a detailed understanding where their strengths and

weaknesses are

Innovation organization & culture

How would rate your company‘s readiness for innovation?

Innovation strategy

Is your innovation strategy fully communicated, understood and implemented by all hierarchy levels?

Innovation lifecycle

What is the average time-to-market for your most important products/services?

Enabling factors

What percentage of your innovation projects have you completed within the defined time, budget and quality?

Score per dimension (Example) Question per dimension (Example)

Profile of each dimension (Example)

Innovation strategy

Innovation organization & culture

Innovation lifecycle

Enabling factors

Innovation Management

success

Innovation strategy

Innovation Management Success

Over the last 4 years, what was the revenue of your product or service innovations that are not more than 3 years old?

0% 20% 40% 60% 80% 100%

Vision for innovation

Dissemination of innovation strategy

Innovation project(s)

Success rate


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Success stories... A secure wireless transaction system start-up based in Germany,

first visited Sophia-Antipolis & the Antipolis Innovation Campus Being aware of the EurOffice basic services, the start-up

benefited from a fully furnished office for some days in order to prospect the French market. They used the Welcome package as well including full secretarial services, flat rental, car rental, etc. on top of Euro-office.

After just 1 month, the start-up was setting up in Sophia-Antipolis to develop its market in France. Since, the start-up has hired 3 unemployed executives.

Finally, to raise capital, they met several Venture Capitalists and Business Angels thanks to the EOS networking events.

“Here in Sophia we have an infrastructure second to none and a business network that most regions only dream about. Here we are supported. It has been so easy to connect to the extraordinary network here thanks to the help of the great people at Cicom & the AIC. Here at the AIC I have not had to deal with slow utility companies and slow government agencies. All of that is taken care of for us. Here in Sophia I can function comfortably in the English language until I learn French. Here we are nurtured and our company is already well on its way to being successful in just a few weeks.”



EOS Vision USA / Canada

China

The Service Cube

Geographic extension

Quality & Certification

Services

Extension of company services - The EOS product family

EU & Overseas- EOS Network

EU-PAXIS Network

GY-F OfficeOffice Service

Group of Services (EU-Office)

Product Family (Fin., Train., Office)

PAXIS Transferability

EU Certificate Label

Exchange of mutual basis

India



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Our major asset... The Network & YOU

23 Countries ++ More than 60 EON

Members ++ More than 150 ++

international advisors

5 Services Groups for Internationalization

=> More than 600 ++ users


Existing members: a dozen + all EOS consortium partners having Existing members: a dozen + all EOS consortium partners having appropriate facilities: incubator, BIC or SPappropriate facilities: incubator, BIC or SP

Recruitment:Recruitment:Under Consortium Members responsibilityUnder Consortium Members responsibilityUp to 3 EON members per EOS partners (under direct coaching)Up to 3 EON members per EOS partners (under direct coaching)WW geographic coverageWW geographic coverageInnovative industry areas coverageInnovative industry areas coverage

1. Be the best candidate in the concerned geographic area (1/small 1. Be the best candidate in the concerned geographic area (1/small country)country)2. Find a coach among the current EOS Consortium2. Find a coach among the current EOS Consortium3. Send the signed LoA (Letter of Application) which contains the 3. Send the signed LoA (Letter of Application) which contains the choice of choice of selected services selected services 4. Fill in the Membership info form, which shows how this member 4. Fill in the Membership info form, which shows how this member will appear on will appear on the EOS web sitethe EOS web site5. Keep serious in terms of delivery in order to remain in the 5. Keep serious in terms of delivery in order to remain in the network, i.e. fill in network, i.e. fill in the SUR form with relevant info regularly.the SUR form with relevant info regularly.6. Produce nice & illustrative success stories as appropriate.6. Produce nice & illustrative success stories as appropriate.

Responsibilities: (“beta tester”)Responsibilities: (“beta tester”)EurOffice Services pre-releases, for freeEurOffice Services pre-releases, for freeExperience report in returnExperience report in return

Participation to board meetings, workshops and conferencesParticipation to board meetings, workshops and conferencesExplanation of rules, goals etc… return experiences Explanation of rules, goals etc… return experiences

EurOffice Network Members


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Let’s work together...


Gérard Bonnes, EOS coordinator

[email protected]+33 6 07 11 90 57


Documents

EurOffice Services euroffice-services.eu