eTailWest2017 Brochure

Phunk Phenomenon, America’s Best Dance Crew, eTail East 2016

Transforming Retail. Together.

JW Marriott Palm Springs, CA Feb 27 - Mar 2, 2017

THE EVENT FOR ECOMMERCE & OMNI-CHANNEL INNOVATORS

LEAD SPONSORS

IMAGINATION

INNOVATION

THAT’S

Table of Contents

62RegistrationPRICING AND INFORMATION

19Together THE NETWORKING

21No One Parties Like eTail

38Full Agenda

28The Mobile App

25The Exhibit Halls

52Our Partners LEAD SPONSORSFULL LIST OF SPONSORS & EXHIBITORS

29You’ll Fall In Love With Palm SpringsTHE JW MARRIOTT

6What is eTail?

15Your Speakers

7Your Keynotes

30Agenda Highlights

Click on each section to get there faster!

No Fluff. Pure Strategy.

Hear secrets from heavyweights like Nordstrom, Amazon and Staples. Then have

your paradigm shifted in no holds barred case studies from disruptors like

The Honest Company, Boxed, and Stitch Fix.

Home

WITH FRED ARGIRChief Digital Officer, Barnes & Noble

BARNES & NOBLEA Digital Transformation

Understand how Barnes & Noble is transforming digital, as well as

taking advantage of future growth opportunities.

Learn from Fred.

Hear Fred talk.

Drawing from his track record for driving performance and profitability, Fred will describe NOOK’s enhanced

digital experience and glance ahead to new mobile experiences.

Meet Fred.

Frederic (Fred) D. Argir was appointed Vice President and Chief Digital

Officer for Barnes & Noble, Inc., in July 2015. He oversees the E-Commerce

and NOOK businesses.

FEB 28 9:10

AM

Home

Discover how to leverage data (both unstructured and structured) to hit personalization on the head, enable

product discovery, design and creation, while also delivering more precise

product recommendations based on each consumer’s individual behavior.

Learn from Eric.

MAR01

8:25 AM

Hear Eric talk.

Eric will demonstrate why neither algorithms nor humans are sufficient

by themselves in order to create a scalable, personalized fashion retail

experience.

Meet Eric.

Eric specializes in data science, big data, machine learning, statistical learning,

social algorithms, recommender systems, human computation,

augmented intelligence, structuring and organizing data science teams.

WITH ERIC COLSONChief Algorhithms Officer

Stitch Fix Data Science

RETAIL'SPerfect Match:

M A C H I N E SH U M A N S +

Home

WITH ANDREA BLADESSr Director Global eCommerce and Product

Management, Vistaprint

AND ERIN DECESAREVP Technology, Vistaprint

LEARNING TO UNLEARNWhat Got You Here Won’t Get You There

FEB27

10:10 AM

Andrea and Erin will take you on a journey to defining Product

Management in eCommerce – and how it’s working for them. Learn

about the payback: motivated teams, innovative solutions, and

getting things done faster and better than ever.

Learn from Andrea & Erin.

Hear Andrea & Erin.

Andrea Blades and Erin DeCesare will share how Agile

turned their world upside down, forced them to forget everything

they’ve learned so far.

Meet Andrea & Erin.

Join two eCommerce leaders from Vistaprint to talk through their recent cultural

revolution. Prior to joining Vistaprint, Andrea spent 15 years in eCommerce and Financial Services with leadership roles at American

Express and The Vermont Country Store. As Vice President of Technology at Vistaprint,

Erin DeCesare leads a team of global engineers that deliver the online experience

for Vistaprint’s 16 million customers.

Home

BEYOND MARKETING RESEARCH

USER RESEARCH

A Call For a Holistic Person-Understanding In Business

WITH ALEX GENOVHead of UX Research And Web Analytics Zappos.com Inc

Study a cross-functional, cross-silo research case from

Zappos – a company that was built and operates on challenging common wisdom and the status quo. Practical

takeaways will be offered.

Learn from Alex.

Hear Alex talk.

Alex will introduce a new way of thinking about how companies approach understanding their

customers, consumers.

Meet Alex.

Alex is an experienced customer research professional who applies his Social Psychology background and his

passion for research, design, and innovation to the software industry.

MAR01

2:05 PM

Home

Get real life examples of the tactics and strategies that Tumi

implemented, and learn the cultural changes needed to

accomplish the goal of getting off of promotional crack.

Learn from Charlie. MAR

01 2:05 pm

Hear Charlie talk.

The streets of crushed dreams are lined with brands who have

promoted and killed margin, brand, or both. Tumi was on this path, and Charlie had to figure out how to dig

out of it.

Meet Charlie.

Formerly head of e-commerce at Lucky Brand, CEO of The Line and

head of e-commerce for Schiff Nutrition. Charlie brings a mix of entrepreneurial and institutional

knowledge with success in both fields.

GETTING OFF THE

PROMOTIONALCRACK

WITH CHARLIE COLEChief Digital Officer

TUMI

Home

WITH CHIEH HUANGCo-Founder and CEO

Boxed

MOBILE COMMERCE AND

MILLENNIALSThe Next Step In The Evolution

Of The Wholesale Shopping

Learn how today’s shopper can save time, save money and have

an easy and convenient shopping experience.

Learn from Chieh.

FEB 28 12:10

PM

Hear Chieh talk.

The next generation of shoppers are increasingly moving away from the brick and mortar store

model, in favor of the convenience of shopping from their handheld device. In a recent

nationwide survey, over 90 percent of Millennials report making purchases on their smartphone each month, and advancements in technology

have even changed how we shop in bulk for everyday essentials. Boxed Wholesale was created specifically for millenial consumers.

Meet Chieh.

He is the CEO and a Co-founder of Boxed Wholesale. Boxed is the wholesale experience for those without the time, means or patience

for a brick-and-mortar warehouse club trip, and has raised 150 million in funding to

date. In 2015, Chieh announced he would be personally paying for the college tuition of all of

his employees’ children.

Home

WITH DAVID YEOMCo-Founder and CEO

Hollar

EXTREME VALUE

SHOPPINGDriving Impulsive Purchases

In this session, you will learn how to differentiate and compete in an

Amazon / Walmart dominated space and how to get online customers to

buy immediately and frequently.

Learn from David. MAR

02 8:25 AM

Hear David talk.

David will give an overview of the $100bn+ and growing Dollar and

Off-price world.

Meet David.

David Yeom is the CoFounder & CEO of Hollar, the ultimate mobile

destination for cool products at incredible deals starting at $2.

Home

You’ll learn how to utilize and understand data in your organization

to create seamless experiences across digital, mobile, and in-store needs to be a priority. Dominique showcases how Bonobos leverages data in this

keynote.

Learn from Dominique.

Hear Dominique.

Dominique will share how to ensure every customer receives an

innovative and positive shopping experience across multiple touch points (online, mobile, retail etc.).

Meet Dominique.

Dominique is responsible foroverseeing everything from

engineering to customer service, while managing 60 employees

focused onbuilding and growing the business.

Home

CREATINGSEAMLESS

Leveraging Data And Technology To Bridge The Physical And Digital Divide

CXWITH DOMINIQUE ESSIG

Chief Experience Officer, Bonobos

FEB27

10:10 AM

888-482-6012 or 646-200-7530 · [email protected] · www.etailwest.com · Follow Us:@eTailNewsGet Your Tickets 15Home

Your 2017 Speaker FacultyYou’ll hear from more retail leaders who are actually doing the work than ever before. You’ll leave with ideas to implement immediately. Learn from their successes (and avoid pitfalls). No commercials, no high level overview, just specifics from those who do it best.

Mark McWeeny CEO Rue La La

Rakesh Tondon Co-Founder and CEO Le Tote

Alexander Nietzen Morales Chief Digital Officer Yard Freaks

Yona Schtern Chief Digital Officer Sears Canada

Jerry Hum CEO Touch of Modern

Bob Rosenblatt CEO EVINE Live

Michael Hughes CEO PlushBeds

Paul Lin CEO DrillSpot.com

Mark Walker CEO JackThreads

Amy Errett CEO Madison Reed

Mike Edwards CEO eBags

Emilie Scott CEO Quidsi

Chieh Huang CEO and Co-Founder Boxed

Eric Korman CEO & Founder PHLUR

Guido Campello CEO Cosabella

Eric Colson Chief Algorithms Officer Stitch Fix

Thoryn Stephens Chief Digital Officer American Apparel

Charlie Cole Chief Digital Officer TUMI

Fred Argir Chief Digital Officer Barnes & Noble

Dominique Essig Chief Experience Officer Bonobos

Eli Weiss Chief Mobile Strategist B&H Photo

Dan Frailey Chief Revenue Officer RuMe, Inc.

Eduardo Frias CIO Beachbody

Nizzi Renaud CMO Zazzle

Binsen Gonzalez CMO Singular Sound

Bill Aicher CMO Musicnotes.com

Chris Thorne CMO The Honest Company

Daniel Gaugler CMO PrintingForLess.com

Beth Gumm CMO American Giant

Eric Alper CMO Frank + Oak

Aaron Magness CMO Betabrand

Michael Broukhim Co-CEO & Co-Founder FabFitFun

Daniel Broukhim Co-CEO and Co-Founder FabFitFun

Ken Chen Co-Founder NatureBox

Liat Zackay Co-Founder & CEO Donde Fashion

Check out the speaker page online to learn more about the faculty.

Is your company speaking at eTail West? Join your co-workers at an additional 20% off the current price.

Register using code: SPEAKERWEB

http://etailwest.wbresearch.com/speakers


Julie Fredrickson Co-Founder & CEO Stowaway Cosmetics

David Yeom Co-Founder and CEO Hollar

Diane Loviglio Co-Founder and CEO Boon + Gable

Jason Stuempfig COO ShoeMetro

Chau Banks EVP, CIO and Channel Integration New York & Company

Ryan Ross EVP, Marketing & Digital Commerce HSN

Andres Sosa EVP, Sales, Marketing & Creative The Outnet

Ivka Adam Founder & CEO Iconery

Anishiya Taneja CEO & Founder ICON

Andrea Moore SVP Digital and eCommerce Alex + Ani

Ivy Chin Divisional SVP Digital Petsmart

Traci Inglis CMO Techstyle Fashion Group

Randy Adams CIO Estify/Serial Entrepeneur

Sid Gupta Founder & CEO Lolli and Pops

Bruce Valk President Silver Star Brands

Ron Bester President eCommerce Bliss Home and Design

Bob Holden SVP Brand and Partnerships Lootcrate

Jon Kosoff SVP, eCommerce & CRM Hot Topic

Steven Leeds SVP, Marketing Systemax

Kim Hansen SVP, Marketing and Ecommerce Winston Brands

Charles Bonomo SVP/CIO MSC Industrial

Erin Pilawski UX Product Lead – eCommerce Disney Interactive

Zachary Belinsky VP Village Hat Shop

Neeraj Tolmare VP - Head of Digital Transformation & IT Applications, Global eCommerce, P&L Management HP

Zubair Murtaza VP eCommerce Product and Customer Experience Staples

Scott Perry VP Digital Jerome’s Furniture

Peter Francis VP Digital T-Mobile

Anthony McLoughlin VP Digital Marketing Men’s Wearhouse

Chris Vitale VP Digital Operations and eCommerce Pep Boys

Liz Greenberg VP Ecommerce The Moret Group

Hillary Knoll VP eCommerce Velvet by Graham & Spencer

Jose Nino VP eCommerce Marketing Perry Ellis

Amy Chernoff VP Marketing AJ Madison

Jason Gowans VP Marketing Analytics & Technology Nordstrom

Kathy Hecht VP Marketing and Business Development Silver Star Brands

Chris Kobus VP Marketing and eCommerce Luxottica

Eileen Meade VP Omnichannel and Customer Experience Dick’s Sporting Goods

Your Speakers continued Arvind Mishra

VP Product Dollar Shave Club

Eric Wu VP Product Bloom Nation

Sam Norpel VP Digital Commerce David’s Bridal

Erin DeCesare VP Technology Vistaprint

Martin Rohde VP, B2B eCommerce HP

Anya Geimanson VP, Brand and Product Management GlassesUSA

Nick Fairbairn VP, Brand Marketing Dollar Shave Club

Bendee Anzures VP, Customer Database Marketing Beachbody

Angela Caltagirone VP, Digital and Database Marketing Williams-Sonoma Inc

Jean-Marx Mantilla VP, Digital Marketing APMEX

Victor Ortiz VP, Digital Product Management Toys ‘R’ Us

Kylie Fuentes VP, Digital Products Rodan + Fields

Beth Monda VP, eCommerce Teleflora

Aaron Zagha VP, eCommerce Teleflora

Roshanna Sabaratnam VP, eCommerce J BRAND

Tari Huddleston VP, eCommerce Wet Seal

Kent Phillips VP, eCommerce SmartPak

Tim McCue VP, eCommerce & D2C Technology Jockey International

Christopher Daly VP, Head of Experience & Product Design Sotheby’s

Scott Pittman VP, IT Infrastructure Services Dell

Willis Weirich VP, Logistics Neiman Marcus

Ujjwal Dhoot VP, Marketing Charming Charlie

Sheila Howell VP, Marketing Cheryl’s

Erantzeri Corona VP, Marketing Brentwood Home


Mike Janover VP, Marketing ModCloth

Tumara Jackson VP, Marketing Purchasing Power

Ken Weiss VP, Marketing Shindigz

Lee McCabe VP North America Alibaba Group

Stephanie Messiter VP, Marketing Revolve Clothing

Jon Mandell VP, Multi-Brand Customer Marketing 1-800 Flowers

Kim Lewis VP, Omnichannel Marketing Golfsmith International

Boaz Ariely VP, Marketing GlassesUSA.com

Andrea Chesleigh VP, Product Management One Kings Lane

Jeff Buysse VP, Sales and Marketing GOJO Industries

Leslie Leifer VP, eCommerce and Product Development 1-800 Flowers

Paul Miller Former VP eCommerce WW Grainger

Joe Brannon Global Director, Direct-to-Consumer Billabong

Jamieson Yee Global VP, Product - Fast Fashion JustFab

Sarah Veit Wallis GM, Lifestyle, Digital Store Operations Walmart

Andrea Blades Senior Director Global eCommerce Vistaprint

Meghna Sinha Sr. Director of Enterprise Testing & Measurement Target

Chris Woodard Senior Director of Retention & Loyalty FreshDirect

Leslie Jurgens Senior Director, CRM and Email Walgreens

Stefanie Taylor Senior Director, Ecommerce & Marketing Sears Holdings Corporation

Krista Deshayes Senior Director, Marketing Saatva Mattress

Mike Broderick Sr Director, Product Management Marriott International

Alanna Vallee Sr Director, Targeted Marketing Staples

Cheri Siedle Sr. Director, eCommerce Office Depot

Min Cho Sr. Director, Digital Marketing Cars.com

Rico Arrastia Sr. Director, eCommerce, Sales and Account Management Levi Strauss & Co.

Mike Bibbey Sr. Director, Mobile Business Operations Fanatics

Adam Sant Sr. Director, User Experience Dollar Shave Club

Chelsea Mueller Head of Digital Marketing and Ecommerce Cheaper Than Dirt

Tessa Gould Head of eCommerce BuzzFeed

Mike Rokovich Head of Engagement Marketing Balsam Brands

Rafael Mejia Head of Marketing Fathead

Lisa Chiarella Head of Omnichannel Strategy LEGO China

Harsh Acharya Head of Product Management Dell.com

Alex Genov Head of UX Research and Web Analytics Zappos

Kunal Banerjee Director, Digital Store Operations, Walmart

Your Speakers continued Kristin Hangebrauck

Director Product Management Target

Courtney Connell Marketing Director Cosabella

Kathleen Leigh Marketing Director, eCommerce and Digital Content GOJO Industries

Peter Heinrich Developer Evangelist, Games Amazon

Alyssa Larson Digital Marketing Manager RuMe, Inc.

Isamar Batista Director, CRM ShoeDazzle

Nathan Decker Director eCommerce evo

Ross Higgins Director Global User Experience and Design Newegg

Dr. Chris Lentini Director of Acquisition Zazzle

Bryan Benavides Director of Digital Marketing Abt Electronics Inc.

Andrea Grant Director of Digital Marketing Cabela’s

Amanda Kendrick Director of eCommerce Pep Boys

Mike Altpeter Director of eCommerce Systems Crate and Barrel

Alex Laney Director of Product & User Experience Build.com

Lara Childers Director of Retention Marketing Zazzle

Cara Ferguson Director of Search Marketing Living Direct

Darin Hardy Director, Acquisition Marketing Nasty Gal

Brett Charobee Director, CRM Strategy Fanatics Inc.

Jonathan Wilbur Director, CRM/Email Operations & Technology Fanatics Inc.

Kinjal Shah Director, Digital and Operations Analytics- Omnichannel Group JCPenney

Haley Neman Director, Digital Experience Crocs, Inc

Mike DiMiele Director, Digital Experience Pampered Chef

John Johnston Director, Digital Marketing Volvo

Neil Folgate Director, Digital Marketing & SEM iHerb

Bert Jackson Director, Digital Marketing Mattress Firm


Mari Corella Director, Digital Merchandising & Operations Avon

Andy Swope Director, Digital Product Management Gander Mountain

Sean Fisher Director, eCommerce Signature Hardware

Brita Turner Director, eCommerce Godiva Chocolatier

Seth Wilde Director, eCommerce Sonic Electronix

Anna Veit Director, eCommerce Benefit Cosmetics

Alyssa Adams Director, E-commerce & B2B Ghirardelli Chocolate Company

Cody Cho VP, Marketing & Technology DITA Eyewear

Rob Elzner Director, eCommerce Marketing Dell

Neil Ackerman Director, Global eCommerce Mondelz International

John Perrone Director, Loyalty Marketing Peapod

Andrea Daily Director, Marketing Door to Door Organics

Angela Gruszka Director, Marketing and Communications ABC Carpet & Home

Bobby Lyons Director, Online Marketing - SEO Walgreens

David Markle Director, Product Management & UX OmahaSteaks

Sapna Parikh Director, Representative Digital Experience & Ecommerce Avon

Luke O’Hare Director, Sales and Store Operations Urban Barn

Courtney Maglaras Director, Site Merchandising and eCommerce Operations Nasty Gal

Charis Marquez Director, Site Merchandising/Vertical Experience Sam’s Club

Cameron Gabriel Sr. Manager, Digital Merchandising Harry & David

Shan Younker Sr. Manager, UX Harry & David

Carrie Thovson Manager, Digital Imaging ModCloth

Colleen Murnane Fuller Senior Director, HR Business Partnerships Vistaprint

Joel Stevenson VP and General Manager - Business Sales Wayfair

Carrie Matuga VP, Digital TooFaced

Pam Marcues Founder Lifefactory

Amy Labroo Director Digital Marketing Virgin America

Sarah Pearson Director, Global Talent Acquisition TechStyle Fashion Group

Jenna Habayeb VP of Marketing Splendid (VF Corporation)

Mark Deruyter Former Director eCommerce Marketing Columbia Sportswear

Matt Storms SEO Advisor Viator

John Donnelly SEO Manager Cabela’s Inc

Eric Miller Email & Affiliate Marketing Manager Cabela’s

Meredith Wollman Manager, Customer Marketing Mattel

Stuart Weiss E-Commerce Marketing Strategy Manager Virgin Vacations

John Tabis Founder and CEO The Bouqs

Sam Sarullo VP, eCommerce Lakeshore Learning

Cynthia Kleinbaum Sr Director Performance Marketing Bonobos

Paul Diehl Senior Director - Content, Social and Consumer Trends The Finish Line

Frank Malsbenden VP, eCommerce HHBrown Shoe Company

Mark Keeney VP Marketing Ritani

Jeff McRitchie VP Marketing MyBinding.com

Mary Kathryn Campbell Director, eCommerce Big Ass Solutions

Patti Clauss VP, Global Talent Acquisition Williams-Sonoma Inc.

Krista Fisher Social Media Manager butter LONDON

Eric Adams VP, Operations Dollar Shave Club

Anshu Bhardwaj Sr. Director - Site & Mobile Experience Sams Club

Lindsay Varney Director of Talent Stitch Fix

Gregory Rice Marketing Manager Newegg

Your Speakers continued

“eTail was transformative for us. It was just the thing we needed for a culture shift, and it really got the wheels moving toward a clear vision of our digital future. We’ve made great strides with vendor relationships and have done a few scoping calls. Major change is afoot! Only time will tell what a difference it has made overall, but it’s already been huge.”April Kling Meyer, Sales and Marketing Manager, Lammes Candies


TogetherNo one does networking like eTail. Every day, in every session you have the opportunity to make valuable business contacts, connect one on one with other retailers and catch up with friends. During sessions and outside of them, we want you to meet people at the event. Below are some of the ways you’ll do just that!

PANEL REVOLUTIONSAfter a brief panel discussion, the audience will discuss a challenge posed by the panel.

FIRE-SIDE CHATSA 20 minute moderated session a senior level retail leader to share insight on a particular topic.

CASE STUDY REVOLUTIONS Every day of the event, you’ll hear from a speaker around a specific challenge, as well as how they overcame it. You’ll gather in small groups and present your findings alongside other groups.

RETAILER-ONLY MEET-UPS Meet fellow retailers and get your challenges solved. You have the chance to mix it up with executives who can give you free advice in tons of different areas like customer acquisition, omni-channel, mobile and more!

C-LEVEL THINK TANKSExclusive, invite-only small group discussion in a private room on pressing, mission critical topics. For C-Level retail executives only. For more information contact [email protected]


Together

SOMMELIER-LED WINE TASTING HOSTED BY ZETA GLOBALKick start your exploration of California’s wines during our special premium wine and cheese tasting on February 28th. By invite only.

TEQUILA TASTING HOSTED BY BAZAARVOICEKnow anything about agave? Join our brand new tequila tasting the afternoon of February 28th and get your tequila on! By invite only.MIXOLOGY MASTER CLASS

HOSTED BY VISATake that martini shaker and mix it up with your new friends on the afternoon on February 28th. By invite only.

CAREER DEVELOPMENT GROUP ROUNDTABLESeTail is a community where attendees help each other get a leg up in their careers.With topics like crafting and refining your elevator pitch, mentoring, and staffing, these roundtables will have a lasting effect on you personally and professionally.

RETAILER-ONLY COCKTAILS & CONVERSATIONSAfter a full day of tactical takeaways, your brain can get overloaded. Relax with a cocktail during our casual chats at the end of the day on Monday, Feb. 27th.

WOMEN IN eTAIL COCKTAIL HOUR & LEADERSHIP PANELOkay ladies, let’s get in formation! Listen and be motivated by an accomplished panel of fierce femmes; then, cultivate new friendships with your table group and discuss the issues that were raised on the panel.

One of the most interesting parts is the retailer only meet ups which helps

us connect with our peers in the industry and discuss our problems and

solutions. If there is one conference I go to every year, it is this one!

Vishal Agarwal, EVP & CMO, Choxi

...And You’re Invited

It’s Time to Party...

eTail West 2016 has set the bar pretty high for digital conferences. Great content and spectacular events. It’s going to be hard to be wowed at the other conferences this year.

Anshuman Taneja, Senior Director and Head of Digital Product Management, Abercrombie & Fitch

Home

CARNIVALFood,DRINKS, GAMES

FEBRUARY

27MONDAY

20176-7:30 PM

LIVE CARNIVALACTS

&

Home

Home

ETAIL PRESENTS

2/28/2017 • JW MARRIOTT • 6PM4 PARTIES IN ONE: FIRE & ICE • MARDI GRAS • JAPANESE HIBACHI • TIKI LUAU

MARDI GRAS (COSTAS): MARDI GRAS MASKS + THEMED COCKTAILS + FOOD + DJ + DANCING // FIRE & ICE (ROCKWOOD PATIO): RELAXED LIVE MUSIC + DRINKS + EATS // TIKI LUAU (OASIS POOL BAR & GRILL): HULA DANCERS + UKULELE BAND + SPECIAL EATS // JAPANESE HIBACHI (MIKADO): HIBACHI CHEFS + JAPANESE DRUMMERS + AND MUCH MORE

SUMMER NIGHTS

FESTIVAL

SUMMER NIGHTS

ETAIL BEST-IN-CLASS AWARDS RECEPTION

3.1.2017

ETAIL BEST-IN-CLASS AWARDS RECEPTION

Recognizing The Best of The Best In These Categories:

#WINNINGGO TO WWW.ETAILWEST.COM

TO SUBMIT YOUR NOMINATIONS

EMERGING ETAILER

WEBSITE REDESIGN

OMNICHANNEL RETAILER

RETAIL INNOVATOR

EMAIL MARKETING

MOBILE SITE

MOBILE APP

SOCIAL MEDIA

SEARCH

Home


This Isn’t Your Average Exhibit Hall

Home


Tuesday

7:25am- 6:00pm

7:25am - 8:00am Breakfast & Networking

10:05am - 10:55am Morning Break: Game Challenge & Mimosa’s

3:00pm - 4:00pm Afternoon Break: Game Challenge & Beer

6:00pm Hall Closes

FEB 28

7:40am - 8:10am Breakfast & Networking

10:10am - 10:50am Morning Break: Game Challenge & Irish Coffees

3:25pm - 4:15pm Afternoon Break: Final Game Challenge & Wine

4:15pm Hall Closes

Wednesday

7:40am- 5:20pm

MAR 1

This Isn’t Your Average

Exhibit Hall We’ve done all the legwork before the show, so you’ll be able to identify which solution will work for your business as soon as you walk into the room. Check out the most relevant solutions here, and find your next long-term partner. For solution providers, there’s no better place to showcase your brand. And did we mention the XBOX tournaments, retailer chats, giveaways, cash prizes, specialty cocktails, mimosas and much more? You won’t want to leave the 2017 Exhibit Hall!


Interested in Sponsoring?Here’s What Makes Us Different…

1200 retailers. 600 unique companies. All B2C. And all waiting to meet you - It’s like a big party, and you’re bringing the drinks!

55% retailer ratio. Unlike other events, we protect our ratio to make sure our retailers, and our sponsors are meeting the right people.

Targeting made simple. You’ll know exactly who to talk to when you get here. We survey attendees to find out where they’re investing, and then we send the findings to you in the eTail ‘Spend Report’. That’s information you can’t get anywhere else.

It feels like vacation. To us, you’re VIP, and you should be treated like it. That’s why eTail is held at a luxury resort, and not a convention center. We’re not all business, all the time.

“This event was, by far, the best show I’ve ever attended or my company attended – and not just in terms of eTail shows, but all shows in general!”Gary Smith, VP – Global Marketing & Sales, YourAmigo

Meet Our Premier Exhibitors

labs

Real insights. Real uplifts.

Interested in Sponsoring?

Chat With ChetThe attendees are engaged, excited and looking to get a leg up on the competition. The energy in the hall is contagious, the connections real, and the opportunities endless. Looking after the Sponsorship and Exhibition sales for eTail, Chet is here to put together a customized sponsorship package to ensure your product or service reaches the executives you want it to reach. GIVE CHET A CALL TODAY: Chet Silverman, Sponsorship Sales Manager, Phone: 843-352-7871.


DOWNLOAD THE

eTAIL APP

A Total Game Changer

Group Discussion:

Found a good local restaurant? Want to know

where tonight’s after party is? Post anything you want on the app’s

timeline and the audience will respond.

Direct Messaging:

Need to follow-up with the person you just met? You can view & message all attendees to continue

the conversation or set up meetings.

The Agenda:

To choose which sessions to attend & to view the

real-time agenda, use the app. You can also highlight

your favorite speakers, and receive a notification

when they go onstage. And remember, your pre-event printouts will be out of date!

Live Polling:

During sessions, we’ll perform live audience

polls. When you see questions appear on the big screen, vote on your device & you’ll see what everyone is thinking in

real-time.

The app is sponsored by

This conference is my all time favorite. The whole experience has been amazing! Starting from the beautiful hotel, user friendly eTail app, connection with the right people and the entertaining functions. I feel very inspired and ready to transform my business! Khanh Nguyen, Senior Web Producer at Arbonne International


JW Marriott Desert Springs Resort & Spa74-855 Country Club Dr Palm Desert, CA 92260

Phone: (760) 341-2211

eTail West is held at JW Marriott Desert Springs Resort & Spa. Discover a desert playground where excitement and adventure is enhanced by your eTail experience. Lakeway gondolas, six restaurants, a luxe spa, two championship golf courses, and even on-site flamingos! When you drive up the palm tree-lined path to this vibrant Palm Desert retreat in the heart of the Coachella Valley, you realize even more the eTail team is ready to take care of you.

29

Palm Springs: a destination that marries old world Hollywood charm and 80 degree days with beautiful snow capped mountains. Extend your trip to explore the lush surroundings, award-winning golf courses, grandiose architecture, and much more. You’re sure to fall in love with this city.

You’ll Fall In Love With

Palm Springs

Hurry & Book Your Place.

Hotel

70%SOLD OUT!


Agenda Highlights

Display, Online Media & Search SummitDon’t Blow Your Budget On Search. Here we delve into search vs. display, SEO, SEM and online advertising. Which of these vehicles heavily influence the purchase, and how can you get the most out of them without spending too much? You’ll talk to other retailers asking these questions too– we’ll run roundtables with subject experts throughout the day, mixing in case studies and panels that get into the nitty gritty.

Monday

FEB27

11:15AM PANEL DISCUSSION REVOLUTION: Search Vs. Display: Which Influences The Purchase More? Search marketers focus their time and effort on keywords needed to drive the purchase decision, while display marketers prefer to follow the customer down the funnel as they discover. With a strong background in SEO and acquisition marketing, our panelists explain the methodology that provides the highest long-term success and bang for your buck.

DARIN HARDY Director, Acquisition Marketing Nasty Gal

JEAN-MARX MANTILLA VP, Digital Marketing APMEX

JOHN DONNELLY SEO Manager Cabela’s

UDAYAN BOSE Founder & CEO Netelixir

1:45PMCase Study Revolution: SEO Awesomeness And Key Ways To Get More From Your SEO StrategyMatt Storms and Eric Wu will present SEO to focus on Schema Markup, SEO Testing, Machine Learning, Voice Search and Mobile and complete three mini audits to demonstrate where some of our attendees could increase their SEO value. This presentation has been a highlight of many attendees over the last few years, this is a very hands on view of what you can do, what you should do and what you are really doing. This session will help you increase your revenue now!

MATT STORMS SEO Advisor Viator

ERIC WU VP Product Bloomnation

4:50PMAdding SEO to Your Brand Protection StrategyBrand protection in a global economy is a significant challenge for retailers. Leveraging existing resources and processes, SEO can be a significant weapon in both proactive defense of your brand, and a reactive response to a negative brand event. Learn the tools of the trade utilized to create barriers online to deflect negative brand event attempts as well as tools in the SEO arsenal that can be used to suppress negative events that arise before protective measures are in place.

BOBBY LYONS Director, Online Marketing - SEO Walgreens

A “must attend” event for retailers

The caliber of retailers presenting and attending is second to none. The networking and opportunities to learn from your peers is the best of any conference I attend.

Ashley Serotta, Senior Digital Marketing & eCommerce Director, Living Proof


Agenda Highlights

Email Marketing & CRM SummitYou Can Get More Out Of Your Email Programs. Move the needle with strategies that keep customers coming back. Increase your open rates. Get in the inbox. We’ll only talk email during this day, so you leave with not only tons of notes, but tangible ways to solve your challenges. As a bonus we have roundtables designed to get you talking with your peers.

11:10AM PANEL DISCUSSION REVOLUTION: Recognize The Individual Through Email PersonalizationYou need to know more than your customer’s name and email address—you need to know their buying psychology. Thanks to today’s technology, focusing on their buying patterns is the easiest it’s ever been, but it can be challenging to have everything up and running, and the dividing and conquering the information. The leaders on this panel present solutions as to how to make the most of your eMail campaigns by appropriately segmenting your customers.

JOHN JOHNSTON Director, Digital Marketing Volvo

ERANTZERI CORONA VP, Marketing Brentwood Home

LARA CHILDERS Director Retention Marketing Zazzle

Executive Presenter, Epsilon

2:00PM Delivering Personalized E-mails From Online BehavioreMail marketing can be one of the most effective revenue generators available to retailers today. By tracking and analyzing customers’ browsing and purchasing behavior, one is able to effectively build personalized eMail campaigns that maximize customer value. In this session, Eric discusses how he builds Cabela’s e-mail success to be more effective with budget, with more tailored messaging to cut out “blast and batch emails”

ERIC MILLER Email & Affiliate Marketing Manager Cabela’s

8:25AMKEYNOTE: Email Personalization Is HardPersonalized emails deliver proven lifts in transaction rates, but major brands still aren’t using them. Why? Achieving true email personalization – customer-centric, data-driven, dynamic, personalized emails (at scale) – isn’t easy. Staples explains the journey from merchant-driven batch & blast to data-driven personalized sends… and all the building blocks required to pull it off.

ALANNA VALLEE Sr Director, Targeted Marketing Staples

Monday

FEB27

Information Overload... in a Good Way!

I had a wonderful time at eTail, learning valuable industry insights & analytics from a variety of top-notch retailers and vendor partners. Armed with pages and pages of notes, I’m excited to share recommendations with my team for new customer engagement opportunities & stronger Q4 marketing plans!

Heather Shipe, Digital Marketing Specialist, Dollar Tree


Agenda Highlights

User Experience Optimization & Merchandising SummitGive what the user wants. And make it a top experience. The key to good and profitable retailing is presenting product based on customer behavior. There is a need for frictionless buying from discovery to checkout to move the product. We cover both merchandising and UX topics in this summit to really boost your bottom line.

10:10AMKEYNOTE CASE STUDY REVOLUTION: Learning To Unlearn: What Got You Here Won’t Get You ThereInnovation and change in eCommerce is becoming the norm. Customers are shifting patterns, devices and needs. eCommerce roles are converging and changing underfoot, teams are demanding empowerment and a whole new style of leadership, and Agile has turned your world of project management upside down. Join two eCommerce leaders from Vistaprint to talk through their recent cultural revolution. How they survived and how they came to be more excited than ever on where they are headed.

ANDREA BLADES Sr Director Global eCommerce and Product Management Vistaprint

ERIN DECESARE VP Technology Vistaprint

11:30AMPANEL DISCUSSION Revolution: Focusing On Usability Testing To Enhance Your Site Experience Function first. Form second. Or is it vis versa? The executives on this panel zero in on how they are looking through the customer perspective to ensure seamless usability on their websites. They present tactics in today’s test and learn environment by structuring your tests, determining what resources will be needed to execute them, and measuring ROI from a UX perspective.

ROSS HIGGINS Director of User Experience and Design Newegg

HALEY NEMANN Director, Digital Experience Crocs

ADAM SANT Sr. Director, User Experience Dollar Shave Club

9:20AMKEYNOTE: Creating Seamless CX: Leveraging Data And Technology To Bridge The Physical And Digital Divide There has been a shift in retail, and the expectations on the customer experience are higher than ever. Understanding how to utilize data in your organization to create seamless experiences across digital, mobile, and in-store needs to be a priority. Dominique showcases how Bonobos leverages data sharing across teams in an organized fashion.

DOMINIQUE ESSIG Chief Experience Officer Bonobos

Monday

FEB27


Agenda Highlights

Mobile SummitTap Into Mobile Moments. Want-to-know moments. Want-to-do moments. Want-to-buy moments. Mobile has fractured the customer journey into hundreds of real-time, intent-driven micromoments that happen anytime, anywhere. Today’s speakers explain that each moment is an opportunity to influence your customer’s decisions and path to purchase. Join us to learn how to meet your customer in the moment, and see why mobile is a research tool and transaction tool all in one.

2:45PMThe Benefits Of A Service-Focused Mobile ExperienceRetailers have faced many important decisions over the past several years on how best to handle the growth of mobile traffic, including decisions about responsive design, mobile sites or apps and what features to include. This presentation will reflect on the strategic mobile decisions made at Purchasing Power, LLC, ranked #103 in the recently-released Internet Retailer 2017 Mobile 500, up from #156 in 2016. And how Purchasing Power’s focus on complimentary, service-focused mobile functionality helped to fuel its double-digit mobile growth.

TUMARA JACKSON VP, Marketing Purchasing Power

8:15AMKEYNOTE: Retail, From Cradle To GraveUsed correctly, video creates shoppable content that immerses the buyer into your brand. With over thirty years experience in television and advertising including four years as the COO at both Ralph Lauren and HSN, Bob will explain how video commerce has emerged as one of the leading platforms in retail today and how that fits in into the mobile shopping experience.

BOB ROSENBLATT CEO EVINE Live

2:15PM CASE STUDY REVOLUTION: Learning To Unlearn: What Got You Here Won’t Get You ThereWe spend so much time focusing on the external customer’s mobile interaction. While this is crucial to the success of your mobile program, we believe that engaging associates through the same means results in a better customer experience for all. Promoting associate adoption of the mobile experience via mobile communication, training and feedback orients the associate to be able to handle customer questions, issues and provide assistance on the mobile experience overall. The associate adoption of your mobile program closes the loop on providing a best-in-class mobile experience to your customers. Benefits of attending the session include, training tips for your associates; explanation of achieving associate adtopion; examples of great customer experiences, Q and A session. Properly trained associates will help to drive conversion upwards of 20%, increase customer lifetime value of 18%, lift customer retention and potentially increase AOV and attach.

CHRIS VITALE VP Digital Operations and eCommerce Pep Boys

AMANDA KENDRICK Director of eCommerce Pep Boys

Monday

FEB27


Agenda Highlights

Omni-channel & Online Growth StrategiesJoin a community of retail innovators. Get fresh ideas to really drive innovation in your business, online and across channels. Our speakers tackle strategy, growth, disruption and more - how they are revolutionizing retail. Build a long-term vision that is grounded in examples of success from your peers.

12:10PMKEYNOTE: Mobile Commerce And Millennials - The Next Step In The Evolution Of The Wholesale ShoppingTechnology has forever changed the way we live our lives, whether it’s how we choose to receive our news online, make our doctor’s appointments, even how we book travel. No one embraces these changes quite like Millennials. The next generation of shoppers are increasingly moving away from the brick and mortar store model, in favor of the convenience of shopping from their handheld device. In a recent nationwide survey, over 90 percent of Millennials report making purchases on their smartphone each month, and advancements in technology have even changed how we shop in bulk for everyday essentials. Boxed Wholesale was created specifically for consumers. Find out why.

CHIEH HUANG CEO Boxed

9:10AMKEYNOTE: Barnes & Noble: A Digital TransformationBarnes & Noble is reinventing its ecommerce experience, NOOK® experience and mobile engagement. In this session, Chief Digital Officer Fred Argir will provide details on the enhanced digital customer experience, offer a dialogue on our new mobile experiences and share how their complement of NOOK Books® is supporting our overall digital offering to people who love to read.

FRED ARGIR Chief Digital Officer Barnes & Noble

8:25AMKEYNOTE FIRE SIDE CHAT WITH QUIDSIEmilie Arel Scott will discuss the digital roadmap for Quidsi, in this interview-style session. Learn about opportunities they are looking to take advantage of in 2017 and beyond.

EMILIE AREL SCOTT CEO Quidsi

Tuesday

FEB28

The bar has been set...

eTail has set the bar pretty high for digital conferences. Fantastic sessions, speakers, great content and even the mingling sessions were awesome. This was my first etail and I got more out of it than I ever expected.

Tina Bruce, Senior Marketing Manager, Purchasing Power


Agenda Highlights

Innovation. Disruption. The Future of Retail.You’ll hear more high impact presentations that get to the meat of the subject, panels that debate the hottest topics, and more mingling and socializing than you can imagine.

9:45AM KEYNOTE: A Retailer’s Path To DigitalizationChau will provide insight in to planning and budgeting for Digital Initiatives. Hear about early results of testing in-store digital technology and NY&Co.’s roadmap for advancing digital in the Retail Environment. New York and Company is focused on pursuing digital initiatives that connect with current and new customers across all selling channels through increased investments in Digital Marketing and New Technology.

CHAU BANKS EVP, CIO and Channel Integration New York & Company

8:25AM KEYNOTE: Retail’s Perfect Match: Humans + MachinesThanks to the unique talents of both machines and humans, which can be combined to produce a greater outcome than either can do solo, personal shopping is an experience that can be enjoyed by many and consumers can enjoy validation from human stylists, as well as a precise and efficient selection process, enabled by machines. 100 percent of the Fix selections made by stylists at Stitch Fix are made from recommendations made by algorithms. The happiest self-reported team at Stitch Fix is their Styling team, as they are able to focus on creating valuable relationships with customers, thanks to the help of machines (computers), data science and algorithms. Eric will talk through Retail’s perfect match: humans and machines, in this keynote session.

ERIC COLSON Chief Algorithms

Officer Stitch Fix

click here for more

Wednesday

MAR1

12:30 PMGUEST SPEAKER FIRESIDE CHAT: Creating Something From Nothing Randy Adams is a serial entrepreneur who has founded six venture-backed startups in the last twenty five years in Silicon Valley. He founded the first ecommerce site, the Internet Shopping Network, helped the secure the intial venture funding for Yahoo, and the led the design the team for Acrobat and PDF formats (to name only a few of his accomplishments). He’s providing an insider’s look at how entrepreneurship has evolved in the digital world, and how to carry that entrepreneurial spirit into your every day.

RANDY ADAMS CTO Estify/Serial Entrepeneur/Creator of the First eCommerce Website


Agenda Highlights

Mobile, Social & Digital Innovation It’s All About The Next Generation Of RetailHow much does mobile mean to your business? How transformative can social be? There’s a lot of money left on the table if you can’t convert mobile customers, or ignore content marketing and social engagement strategies. And of course you’ll hear from disruptors and digital innovators who are reshaping the next gen of retail.

10:30AMKEYNOTE: Extreme Value Shopping Driving Impulsive PurchasesDollar stores are the only vertical of retail that are not yet online in a meaningful way and it’s a $100bn+ business. Get a glimpse into this massive and growing segment and the key drivers that drives millions of consumers to buy impulsively and how to replicate that behavior online.

11:45AMKEYNOTE: The CDO Viewpoint: Key Insights From American Apparel Data And Market TrendsThoryn’s passion lies in analyzing user behavior data. In his role as CDO at American Apparel, this skill has helped produce actionable results across a wide variety of platforms and digital applications. In this eTail exclusive keynote, Thoryn shares secrets behind the brand’s latest success and highlights key recommendations for your own business based on the 2017/18 global ecommerce environment.

THORYN STEPHENS Chief Digital Officer American Apparel

DAVID YEOM Co-Founder

and CEO Hollar

click here for more

Thursday

MAR2

8:25AM

KEYNOTE: Can You Brand Win vs Amazon?Today almost every retailer is feeling the competitive effects of Amazon. The digital transformation is radically changing the customer buying patterns globally. The day of the super store is facing head winds that will translate to closings and consolidations. Landlords are converting space to medical facilities, gyms, food stores and services, and many malls are simply shutting down. The pricing transparency and dynamic models make it impossible for both the vendors and retailers to remain profitable. These are the challenges facing the industry, and the same tactics used in the growth periods are simply are not driving traffic to the stores. Mike Edwards, Former CEO at Borders and current CEO of eBags will use the Borders chapter 11 outcome as a case study.

MIKE EDWARDS CEO eBags

Great conference with an endless slate of top notch speakers

Whether getting great new insights or being reminded of important topics and tactics that were in danger of falling off my radar, I really appreciated the content and the opportunity to network. There was a really good selection of vendors to meet and learn about as well. Great conference with an endless slate of top notch speakers.Tucker Taylor, Head of Growth Marketing, Mixbook

BOOK IT.Register online with code

READY800 to get $800 off*

* Discounts do not apply to vendors / solution providers

Register Now

Home


Retailer Only Pre-Conference Summit:

Display, Online Media & Search Summit

8:00 Networking Breakfast & Registration

8:30 Welcome Remarks & Benchmarking Study

8:40 Chairperson’s Opening Remarks Joe Melton

Vice President of Search Marketing YourAmigo

8:55 PANEL DISCUSSION: What’s Working In Search Today (And For The Future)?

Chris Lentini Director Acquisition Zazzle

Liat Zackay Co-Founder & CEO Donde Fashion

Bryan Benavides Director of Digital Marketing Abt Electronics Inc.

Amy Labroo Director, Digital Marketing Virgin America

Joe Melton VP Search YourAmigo

9:25 Roundtable Host Introductions

9:45 Interactive Roundtables

10:45 Morning Coffee & Refreshments

11:15 PANEL DISCUSSION REVOLUTION: Search Vs. Display: Which Influences The Purchase More?



John Donnelly SEO Manager Cabela’s, Inc

Udayan Bose Founder & CEO NetElixir


12:55 Lunch & Networking

1:45 CASE STUDY REVOLUTION: SEO Awesomeness And Key Ways To Get More From Your SEO Strategy

Matt Storms SEO Advisor Viator

Eric Wu VP Product Bloomnation


3:50 Afternoon Coffee & Refreshments

4:20 PANEL DISCUSSION REVOLUTION: Making Paid Search Pay Off: Balancing Budgets And Reach

Stuart Weiss eCommerce Marketing Strategy Manager Virgin Vacations

Meredith Wollman Manager, Customer Marketing Walmart.com/Mattel

Chris Lentini Director Acquisition Zazzle


4:50 Adding SEO to Your Brand Protection Strategy Bobby Lyons

Director, Online Marketing - SEO Walgreens

5:15 Conclusion Of Search, Display & Online Media Summit

5.25 COCKTAILS & CONVERSATIONS (RETAILER-ONLY): Connect With Retail Peers From Similar Sized Organizations

1 0-25 Million in online revenues roundtable Hosted By: Zachary Belinsky Vice President Village Hat Shop

2 25 – 100 Million in online revenues roundtable Hosted By: Anna Veit Director, eCommerce Benefit Cosmetics

3 100 – 500 Million in online revenues roundtable Hosted By: Krista Deshayes Sr. Director, Marketing The Saatva Company

4 500 Million+ in online revenues roundtable Hosted By: Min Cho Sr. Director, Digital Marketing Cars.com


5 Disruptor & Start-up roundtable Hosted By: Michael Broukhim and Daniel Broukhim Co-CEO & Co-Founders FabFitFun

6:00 Conclusion Of Cocktails & Conversations

6:00 eTail Vintage Carnival Reception

7:00 Registration Closed Get Your Challenges Solved By Subject Experts From:

Table 1: Moderator: Executive Presenter, NetElixir

Table 2: Joe Herne EVP YourAmigo

Julie Daly VP Digital Commerce Ashley Stewart

Table 3: Moderator: Executive Presenter, Criteo

Monday

FEB27



Email Marketing & CRM


8:00 Welcome Remarks & Benchmarking Study

8:10 Chairperson’s Opening Remarks

8:25 Email Personalization Is Hard Alanna Vallee

Sr Director, Targeted Marketing Staples

8:50 PANEL DISCUSSION: Learning What Works, What Doesn’t And How To Get A Greater ROI With Your Email Programs

Jonathan Wilbur Director, CRM/Email Operations & Technology Fanatics, Inc.

Ujjwal Dhoot VP, Marketing Charming Charlie

Tim McCue VP, eCommerce & D2C Technology Jockey International

Roshanna Sabaratnam VP, eCommerce J BRAND



10:40 Morning Coffee & Refreshments

11:10 PANEL DISCUSSION REVOLUTION: Recognize The Individual Through Email Personalization

John Johnston Director, Digital Marketing Volvo

Erantzeri Corona VP, Marketing Brentwood Home

Lara Childers Director Retention Marketing Zazzle

Executive Presenter, Epsilon


1:10 Lunch & Networking

2:00 Delivering Personalized E-mails From Online Behavior Eric Miller

Email & Affiliate Marketing Manager Cabela’s



4:20 PANEL DISCUSSION REVOLUTION: Getting More Out Of Your Email Lists

Leslie Jurgens Senior Director, CRM and Email Walgreens


Ken Weiss VP, Marketing Shindigz

Hillary Knoll VP of eCommerce Velvet by Graham & Spencer

5:00 Reimagining Digital: From Black Box To Total Transparency Kathy Hecht

VP Marketing and Business Development Silver Star Brands

5:25 Conclusion Of Email & CRM Summit





4 500 Million+ in online revenues roundtable Hosted By: Min Cho Sr. Director, Digital Marketing Cars.com





7:00 Registration Closed Get Your Email Challenges Solved By Expert Roundtable Moderators

From:

Table 1: Moderator: Executive Presenter, Bluecore

Table 2: Moderator: Executive Presenter, Coherent Path

Table 3: Moderator: Executive Presenter, Iterable

Table 4: Moderator: Executive Presenter, Listrak

Monday

FEB27


Pre-Conference Summit:

User Experience Optimization & Merchandising Summit8:45 Networking Breakfast & Registration


9:20 Welcome Remarks & Benchmark Survey

9:20 Creating Seamless CX: Leveraging Data And Technology To Bridge The Physical And Digital Divide

Dominique Essig Chief Experience Officer Bonobos

9:45 Executive Presentation Executive Presenter, Unbxd

10:10 KEYNOTE CASE STUDY REVOLUTION: Learning To Unlearn: What Got You Here Won’t Get You There

Andrea Blades Sr Director Global eCommerce and Product Management Vistaprint

Erin DeCesare VP Technology Vistaprint

10:35 KEYNOTE: Testing For Success Aaron Magness

CMO Betabrand

11:00 Coffee & Refreshments

11:30 PANEL DISCUSSION: Focusing On Usability Testing To Enhance Your Site Experience

Ross Higgins Director of User Experience and Design Newegg

Haley Nemann Director, Digital Experience Crocs

Adam Sant Sr. Director, User Experience Dollar Shave Club

12:10 Executive Presentation Executive Presenter, eClerx

12:45 The Price is Right: Using Testing to Refine Your Pricing Strategy Sean Fisher

Director, eCommerce Signature Hardware

1:10 Lunch & Networking For All Attendees

2:05 PANEL DISCUSSION REVOLUTION: Evolving Your Site Merchandising Strategy To Engage And Convert Customers

Alyssa Adams Director of E-commerce & B2B Ghirardelli Chocolate Company

Kim Hansen SVP, Marketing and Ecommerce Winston Brands

Meredith Wollman Manager, Customer Marketing Walmart.com/Mattel

Courtney Maglaras Director, Site Merchandising and eCommerce Operations Nasty Gal

2:45 Site Merchandising Success Charis Marquez

Director Site Merchandising Levi’s


3:40 PANEL DISCUSSION REVOLUTION: Reconsidering Conversion Optimization From A UX Perspective

Chris Daly VP, Head of Experience & Product Design Sotheby’s

Erin Pilawski UX Product Lead – eCommerce Disney Interactive

Sam Sarullo VP, eCommerce Lakeshore Learning

Mary Kathryn Campbell Director eCommerce Big Ass Solutions

4:20 Reshaping Your Digital Mindset Greg Banks

VP, Marketing Hubert

4:45 Conclusion Of The Summit





4 500 Million+ in online revenues roundtable Hosted By:Min Cho Sr. Director, Digital Marketing Cars.com





7:00 Registration Closed

Monday

FEB27



Mobile Summit


7:50 Welcome Remarks & Benchmark Survey


8:15 Keynote: Retail, From Cradle To Grave Bob Rosenblatt

CEO EVINE Live

8:40 KEYNOTE PANEL DISCUSSION: Leveraging Mobile Technologies Of The Future





10:25 Coffee & Refreshments

10:55 KEYNOTE PANEL DISCUSSION: Working With A Mobile-First Mindset To Increase Sales

Mari Corella Director, Digital Merchandising & Operations Avon

Kent Phillips VP, eCommerce SmartPak

Jerry Hum CEO Touch of Modern

Mike Bibbey Sr. Director, Mobile Business Operations Fanatics



1:35 PANEL DISCUSSION REVOLUTION: App Happy Customers Are Loyal Buyers

Arvind Mishra VP, Product Dollar Shave Club


Anshu Bhardwaj Sr. Director - Site & Mobile Experience SamsClub

2:15 CASE STUDY REVOLUTION: Using Mobile To Drive Associate Engagement, Corporate Awareness And Customer Experience


Amanda Kendrick Director of eCommerce Pep Boys

2:45 The Benefits Of A Service-Focused Mobile Experience Tumara Jackson

VP, Marketing Purchasing Power


3:40 PANEL DISCUSSION REVOLUTION: Driving Consumers To Purchase With Enhanced Mobile Design

Victor Ortiz VP, Digital Product Management Toys R Us

Nathan Decker Sr Director eCommerce evo

Anshu Bhardwaj Sr. Director - Site & Mobile Experience SamsClub

4:20 CASE STUDY REVOLUTION: Optimizing For Mobile Success Through Responsive Web Design

Nathan Decker Sr Director eCommerce evo

4:50 Spotlight On Mobile Personalization For Web And Email Cameron Gabriel

Sr. Manager, Digital Merchandising Harry & David

Shan Younker Sr. Manager, UX Harry & David

5:15 Conclusion Of The Mobile Summit





4 500 Million+ in online revenues roundtable Hosted By:Min Cho Sr. Director, Digital Marketing Cars.com





7:00 Registration Closed

Monday

FEB27


Main Day 1:Omni-channel & Online Growth Strategies


8:00 Opening Remarks & Icebreaker Megan Kessler and Greg Ashton

Program Directors eTail West 2017

8:10 Chairperson’s Remarks James Green

CEO Magnetic

8:25 Keynote Fire Side Chat With Quidsi Emilie Arel Scott

CEO Quidsi

11:40 C-LEVEL KEYNOTE PANEL DISCUSSION: The Next Generation Of RetailRakesh Tondon Co-Founder and CEO Le Tote

Beth Gumm CMO American Giant

Amy Errett CEO Madison Reed

Executive Presenter, Invodo

C-Level Invitation-Only BoardroomExclusive, by-invite-only small group discussion in a private room on

pressing, mission critical topics. This is open exclusively to our C-level retail attendees to roadmap 2018 and beyond.

Interested in joining? Email [email protected].

12:10 KEYNOTE: Mobile Commerce And Millennials - The Next Step In The Evolution Of The Wholesale ShoppingChieh Huang Co-Founder and CEO Boxed

12:30 Meet & Greet Lunches & Networking For All Attendees

12:30 Private Invitation Only Luncheon Hosted By MediaMath Private Invitation Only Luncheon Hosted By Trueffect Private Invitation Only Luncheon Hosted By Mobify

8:45 KEYNOTE: Executive Presentation Executive Presenter, Akamai

9:10 KEYNOTE: Barnes & Noble: A Digital Transformation Fred Argir

Chief Digital Officer Barnes & Noble

9:35 C-LEVEL KEYNOTE PANEL DISCUSSION: Organizational and Cultural Transformation To Execute Omni-Channel Experiences

Yona Shtern Chief E-Commerce and Omni-Channel Officer Sears Canada

Ivy Chin Divisional SVP Digital Petsmart

Executive Presenter, Selligent

10:05 Morning Refreshment Break In The Exhibit Hall

10:55 Executive Presentation Guest Speaker Keynote Presentation

Jeremiah Owywang Founder Crowd Companies, Technology and Innovation Expert

11:15 Executive Presentation Executive Presenter, Criteo

Tuesday

FEB28


Main Day 1: Continued

TRACK A: TRACK B: TRACK C: TRACK D: TRACK E: TRACK F: EXHIBIT HALL

Conversion Optimization & How To Beat Amazon

Omni-Channel Everything (From Operations to Fulfillment)

Retention, Loyalty & Engagement Customer Acquisition Strategies & Marketplaces

Global Fundamentals of eCommerce & B2B

Omni-Channel Marketing Retailer Meet-Ups


Chairperson’s Opening Remarks





1:35 Retail: State of the Union Mark Walker CEO JackThreads

CASE STUDY REVOLUTION: The Relevance Of Supply Chain In A Customer/ Merchandising Focused Organization

Willis Weirich VP, Logistics Neiman Marcus

Using Data For Dynamic Personalization And Recommendations To Drive Purchases

Jason Gowans VP Marketing Analytics and Technology Nordstrom

CASE STUDY REVOLUTION: Drive Revenue By Fueling The eCommerce Flywheel

Neil Ackerman Director, Global eCommerce Mondelēz International

Setting Up A Framework For Thinking About Centralized, Regionalized, Localized Global Expansion

Sarah Veit Wallis GM Lifestyle, Digital Store Operations Walmart

CASE STUDY REVOLUTION: Combining Data Sources From Online And Instore To Generate Insights

Kinjal Shah Director, Digital and Operations Analytics- Omnichannel Group JCPenney

JOIN US IN THE TVPage SOCIAL LOUNGE FOR OUR RETAILER MEET-UP SESSIONS. Get Free Advice You Can’t Get Anywhere ElseHow To Move From Batch-And-Blast To One-To-One Email MarketingHosted By:

Chelsea Mueller Head of Digital Marketing and Ecommerce Cheaper Than Dirt

2:05 Executive PresentationExecutive Presenter, Certona

Executive PresentationExecutive Presenter, Merkle

Executive PresentationExecutive Presenter, Bronto Software

Executive PresentationExecutive Presenter, Bluecore

Executive PresentationExecutive Presenter, 1010 Data

Executive PresentationExecutive Presenter, ROI Revolution

2:30 PANEL DISCUSSION: Here’s What eCommerce Will Look Like In The Future

Michael Hughes CEO PlushBeds


Amy Labroo Director Digital Marketing Virgin America

Executive Presenter, TVPage

PANEL DISCUSSION: Surprising And Delighting Your Customers With Delivery

Mike DiMiele Director of Digital Experience Pampered Chef

Eric Adams VP, Operations Dollar Shave Club

Executive Presenter, Narvar

PANEL DISCUSSION: Keep Your Customer Coming Back For More: Enhancing The Relationship With Your Brand

Mark Deruyter Former Director eCommerce Marketing Columbia Sportswear

Jon Kosoff SVP, eCommerce & CRM Hot Topic

Chris Woodard Senior Director of Retention & Loyalty FreshDirect

Executive Presenter, NPD Group

PANEL DISCUSSION: Marketplaces: What You Need To Know About Your Friend (Or Foe)

Jason Stuempfig COO ShoeMetro

Paul Lin CEO DrillSpot.com

Rico Arrastia Sr. Director, eCommerce, Sales and Account Management Levi Strauss & Co.

Angela Gruszka Director, Marketing and Communications ABC Carpet & Home

B2B PANEL DISCUSSION: Putting The “CX” In B2B

Paul Miller Former VP eCommerce Grainger


Martin Rohde VP, B2B eCommerce HP

OMNI PANEL DISCUSSION: Digitizing The Store: Bringing The Online Experience Alive In Brick And Mortar

Eileen Meade VP Omni-channel Strategy and Customer Experience DICK’s Sporting Goods

Diane Loviglio Co-Founder and CEO Boon + Gable

Luke O’Hare Director, Sales and Store Operations Urban Barn

Executive Presenter, Rich Relevance

3:00 Games & Refreshment Break In The Exhibit Hall

3:00 Invite-Only Wine Tasting With A Sommelier Hosted By Zeta Global

3:00 Invite-Only Mixology Master Class Hosted By Visa

3:00 Invite-Only Tequila Tasting Hosted By Bazaarvoice



4:00 Digital Merchandising At T-Mobile: Driving Engagement/Conversion At The Un-Carrier

Peter Francis VP Digital T-Mobile

The 3 Pillars Of Omnichannel Strategy

Sid Gupta Founder & CEO Lolli and Pops

Digital Strategies For Revitalizing Rebates and Creating Customer Loyalty

Steven Leeds SVP, Marketing Systemax

Connecting Your Apps And Trading Partners: The Key To A Best-In-Class eCommerce Strategy

Ron Bester President eCommerce Bliss Home and Design

Global Perspectives: Adopting Your User Experience For LatAm

Jose Nino VP, eCommerce Marketing Perry Ellis

Influencer Marketing Demystified- Finding the Synergy between Creators and Brands for Successful Direct Response Campaigns


JOIN US IN THE TVPage SOCIAL LOUNGE FOR OUR RETAILER MEET-UP SESSIONS. Get Free Advice You Can’t Get Anywhere Else

4:25 Executive PresentationExecutive Presenter, BloomReach

Executive PresentationExecutive Presenter, Emarsys

Executive PresentationExecutive Presenter, Dynamic Yield

Executive PresentationExecutive Presenter, Sailthru

Executive PresentationExecutive Presenter, Boomerang Commerce

Executive PresentationExecutive Presenter, Iterable

4:40 PANEL DISCUSSION REVOLUTION: Educating And Enticing The Consumer To Lead Them To Purchase


Mark Keeney VP Marketing Ritani


Paul Diehl Senior Director - Content, Social and Consumer Trends The Finish Line

CASE STUDY REVOLUTION: Out Of Stock, But Not Out Of Luck


PANEL DISCUSSION REVOLUTION: Increasing Revenues Using Loyalty Programs

Chris Woodard Senior Director of Retention & Loyalty FreshDirect,


Bill Aicher CMO Musicnotes.com

Harsh Acharya Head of Product Management Dell.com

PANEL DISCUSSION REVOLUTION: Slice, Dice, And Build: The New Foundation Of Innovative Digital Marketing Programs


Andrea Daily Director, Marketing Door to Door Organics

Brett Charobee Director, CRM Strategy Fanatics

Executive Presenter, Navistone

Building An OmniChannel Business Model In China- Considerations For Western Brands

Lisa Chiarella Head of Omnichannel Strategy LEGO China

PANEL DISCUSSION REVOLUTION: Here’s How To Create Your Omni-Channel Retail Future

Sam Norpel VP, Digital Commerce David’s Bridal

Paul Miller Former VP eCommerce Grainger


Valerie Davis SVP, Paid Digital Media PMX Agency




5:10 PANEL DISCUSSION: Form Versus Function—Building An Effective And Exciting Online Experience

Sam Norpel VP, Digital Commerce David’s Bridal

Liz Greenberg VP eCommerce The Morét Group


Executive Presenter, Curalate

PANEL DISCUSSION: The Roadmap To Omni: Checkpoints For A Targeted And Cutting-Edge Approach

Eileen Meade VP Omni-channel Strategy and Customer Experience DICK’s Sporting Goods,

Joe Brannon Global Director, Direct-to-Consumer Billabong


Anthony McLoughlin VP Digital Marketing The Men’s Wearhouse

PANEL DISCUSSION: It’s Personal: Contextual Offers And Marketing To Drive Business Value

Tari Huddleston VP eCommerce Wet Seal

John Perrone Director, Loyalty Marketing Peapod


Executive Presenter, Persado

PANEL DISCUSSION: Engaged At First Glance With Shopping PLAs



Amy Chernoff VP Marketing AJ Madison

PANEL DISCUSSION: Taking Flight: International Expansion Of Your eCommerce Site


Neil Folgate Director, Digital Marketing & SEM iHerb

Chris Daly VP, Head of Experience & Product Design Sotheby’s

PANEL DISCUSSION: Determining New Omni-KPIs To Hit Goals And Key Drivers

Rafael Mejia Head of Marketing Fathead

Andy Swope Director, Digital Product Management Gander Mountain

Meghna Sinha Sr. Director for Enterprise Data Analytics and Business Intelligence Target

JOIN US IN THE TVPage SOCIAL LOUNGE FOR OUR RETAILER MEET-UP SESSIONS. Get Free Advice You Can’t Get Anywhere Else

Hosted By: Ken Weiss VP, Marketing Shindigz

5:40 Attain Profitability Through Smart Design & Development

Alex Morales CDO Yard Freaks

What Do You Do When Google Doesn’t Love You Anymore?


Why “One Size Fits All” is Not The Optimal Fit

Kathleen Leigh Marketing Director, eCommerce and Digital Content GOJO Industries

Jeff Buysse VP, Sales and Marketing GOJO Industries

Making CRO Magic With Branding - How A Brand Update Leads To A Huge CR Uplift

Anya Geimanson VP, Brand and Product Management GlassesUSA

Buying Marketing Tech Smartly

Keith O’Brien Editorial Director DM News

Connecting The Digital World To The Physical Environment

Chris Kobus VP, Marketing and eCommerce Sunglass Hut

6:00 Conclusion of Main Day One

6:00 eTail Summer Nights Reception

7:30 End of the eTail Summer Nights Reception



Wednesday

MAR1


8:10 Chairperson’s Opening Remarks Executive Presenter, SOASTA

8:25 KEYNOTE: Retail’s Perfect Match: Humans + Machines Eric Colson

Chief Algorithms Officer

Stitch Fix

8:50 KEYNOTE PANEL DISCUSSION: The Digital Revolution Is A Culture Evolution

Bruce Valk President Silver Star Brands

Neeraj Tolmare Vice President - Head of Digital Transformation & Global eCommerce HP

Andrea Moore SVP Digital and eCommerce Alex + Ani

John Tabis Founder and CEO The Bouqs

9:20 Executive Presentation Executive Presenter, Visa

9:45 KEYNOTE: A Retailer’s Path To Digitalization Chau Banks

EVP, CIO and Channel Integration New York & Company

10:10 Morning Refreshment Break & Games In The Exhibit Hall Play For A Chance To Win Cold Hard Cash

10:50 C-LEVEL KEYNOTE PANEL DISCUSSION: Defining Innovation And Disruption Within The Retail Industry

Mark McWeeny CEO Rue La La

Emilie Arel Scott CEO Quidsi

Bob Holden SVP Brand Marketing and Partnerships Lootcrate

An Executive from RetailMeNot

11:15 KEYNOTE: Innovating Business Engagement At Staples Zubair Murtaza

VP eCommerce Product and Customer Experience Staples

11:40 Executive Presentation Executive Presenter, IBM Marketing Solutions

12:05 CIO KEYNOTE PANEL DISCUSSION: The Evolving Role Of The CIO: The New vs. The Old

Eduardo Frias CIO Stella and Dot

Charles Bonomo SVP/CIO MSC Industrial

Anishiya Taneja CEO and Founder ICON

Pam Marcus Founder Lifefactory

12:30 GUEST SPEAKER FIRESIDE CHAT: Creating Something From Nothing

Randy Adams CTO Estify/Serial Entrepeneur/Creator of the First eCommerce Website

1:00 Meet & Greet Lunch

Main Day 2:The Digital Revolution – Your Next Steps



Data, Analytics, Security & IT Testing & User Experience Optimization

Brand Innovation, Brand Marketing & Creative

Content & Personalization Mobile & Social Career Development/Leadership Retailer Meet-Ups







JOIN US IN THE TVPage SOCIAL LOUNGE FOR OUR RETAILER MEET-UP SESSIONS. Get Free Advice You Can’t Get Anywhere ElseUsing Fewer Clicks To Get A Speedier Sale

Hosted By: Andrea Chesleigh VP, Product Management One Kings Lane

2:05 Leveraging Technology To Enhance User Experience

Eric Korman CEO & Founder PHLUR

Beyond Marketing Research vs. User Research: A Call For A Holistic Person-Understanding In Business

Alex Genov Head of UX Research and Web Analytics Zappos

Getting Off The Promotional Crack

Charlie Cole Chief Digital Officer Tumi

Capitalizing On C2C Marketing For Content Success

Carrie Matuga Vice President, Digital Too Faced

CASE STUDY REVOLUTION: Community Commerce

Kylie Fuentes VP, Digital Products Rodan + Fields

Aligning Your Brand Talent To Work Across All Customer Touchpoints

Jenna Habayeb VP of Marketing Splendid (VF Corporation)

2:30 Executive PresentationExecutive Presenter, Adobe

Executive PresentationExecutive Presenter, SmarterHQ

Executive PresentationExecutive Presenters, Gigya & CohnReznick

Executive PresentationExecutive Presenter, Reflektion

Executive Presentation Executive Presentation

2:55 PANEL DISCUSSION REVOLUTION: Consolidating Online And Offline Data For A 360-Degree View Of The Customer

Angela Caltagirone VP CRM Pottery Barn & Mark and Graham, Williams-Sonoma, Inc.

Kim Lewis VP, Omnichannel Marketing Golfsmith International

Cheri Siedle Sr. Director eCommerce Office Depot

Executive Presenter, Edgecase

PANEL DISCUSSION REVOLUTION: Captivating Your Customer And Keeping Them On Your Site

Andres Sosa EVP, Sales, Marketing & Creative The Outnet

Erantzeri Corona VP, Marketing, Brentwood Home


Executive PresentationNick Fairbairn VP, Brand Marketing Dollar Shave Club

PANEL DISCUSSION REVOLUTION: Micro-Storytelling: Building Consumable Content To Engage Customers


Tessa Gould Head of eCommerce BuzzFeed


PANEL DISCUSSION REVOLUTION: The Rise Of Conversational Commerce To Complete The Purchase

Jamieson Yee Global VP, Product - Fast Fashion JustFab

Jon Mandell VP, Multi-Brand Customer Marketing 1-800 Flowers

Kristin Hangebrauck Director Product Management Target

Executive Presenter, SapientNitro

PANEL DISCUSSION REVOLUTION: Creating A Collaborative Cross-Team Culture

Kathy Hecht VP Marketing and Business Development Silver Star Brands

Sheila Howell VP, Marketing Cheryl’s

Mike Janover VP, Marketing ModCloth

Bert Jackson Director, Digital Marketing Mattress Firm

3:25 Refreshment Break In The Exhibit Hall




4:15 IT PANEL DISCUSSION: Checkmarks To Being A Disruptive Customer-Centric Organization

Leslie Leifer VP, eCommerce and Product Development 1-800 Flowers,

Scott Pittman Interim CIO Dell


Executive Presenter, Tealium

PANEL DISCUSSION: A/B Critical: Executing Tests To Get Results

Beth Monda VP, eCommerce Teleflora

Dan Frailey CRO RuMe, Inc

Mike DiMiele Director of Digital Experience Pampered Chef

Kunal Banerjee Director, Digital Store Operations Walmart

PANEL DISCUSSION: Boosting Your Brand Image And Traffic With A Fresh Design

Sapna Parikh Director, Representative Digital Experience & Ecommerce Avon

Alex Laney Director of Product & User Experience Build.com


Anya Geimanson VP, Brand and Product Management GlassesUSA.com

PANEL DISCUSSION: Converging Content Across Channels To Enhance The Customer Experience

Isamar Batista Director CRM Shoe Dazzle


Ryan Ross EVP, Marketing & Digital Commerce HSN

Gregory Rice Marketing Manager Newegg

PANEL DISCUSSION: Mobile-First And Customer-Centric: A Hand-In-Hand Combination

Ken Chen Co-Founder NatureBox

Stefanie Taylor Senior Director, Ecommerce & Marketing Sears Holdings Corporation


Discussion Rounds:1. Addressing Your Staffing

Challenges In A Digitally Optimized Environment

Lindsay Varney Director of Talent Stitch Fix

2. Owning Your Career: Milestones To Measure And Continually Grow

Andrea Grant Director of Digital Marketing Cabela’s

3. Creative Ways To Target (And Inspire!) Good Talent

Patti Clauss VP, Global Talent Acquisition Williams-Sonoma Inc.

4. Finding A Coach And Being An Inspiration-- Mentoring And Training At Your Company

Colleen Fuller Senior Director, HR Business Partnerships, Vistaprint

Join Us Outdoors For The Women In eTail Networking Event And Leadership Panel Hosted By:

Nizzi Renaud CMO Zazzle

Panelists: Ivka Adam Founder & CEO Iconery


4:45 Beer And Wine Retailer Hosted Chats – Pick A Focus Table, Bring Your Challenges And Get Solutions (And A Cocktail!)

TABLE 1: Brand Protection: Policing Counterfeits To Reduce Grey Market Distribution

Hosted By: Cody Cho VP, Marketing and Technology DITA Eyewear

TABLE 2: Brand Equity And Evoking Emotion In Consumers Is Key To Surviving The Future

Hosted By: Courtney Connell Marketing Director Cosabella

TABLE 3: Determine The Importance Of Social Based On Your Specific Industry

Hosted By: Aaron Zagha VP, eCommerce Teleflora

TABLE 4: Omni-Fulfillment Best Practices Hosted By: Eileen Meade VP Omni-channel Strategy and Customer Experience DICK’s Sporting Goods

TABLE 5: Logistical Issues With Merging Analytics With Creative To Develop A Smart Strategy

Hosted By: Krista Deshayes Sr. Director, Marketing The Saatva Company

TABLE 6: Putting The “CX” In B2B Hosted By: Joel Stevenson VP and General Manager - Business Sales Wayfair

6:00 Conclusion of Retailer Hosted Chats

6:00 eTail Awards Reception


7:40 Networking Breakfast For All Attendees

8:10 Chairperson’s Remarks

8:25 FIRESIDE CHAT: Can You Brand Win vs Amazon? Mike Edwards

CEO eBags

8:50 KEYNOTE: Digital Destiny: The Next Generation of Family Owned Business

Guido Campello CEO Cosabella

9:15 KEYNOTE PANEL DISCUSSION: Revolutionizing The Retail Company Of The Future

Eric Alper CMO Frank + Oak


9:45 eCommerce Innovation Spotlight

10:00 KEYNOTE CASE STUDY REVOLUTION: Transforming Retail Experiences At JustFab


10:30 KEYNOTE: Extreme Value Shopping Driving Impulsive Purchases

David Yeom Co-Founder and CEO Hollar

10:55 Morning Refreshment Break

11:20 KEYNOTE CASE STUDY REVOLUTION: Understanding China And The Future Of Ecommerce

Lee McCabe VP North America Alibaba Group

11:45 KEYNOTE: Storytelling Through Data: Insights From Data And Trends

Thoryn Stephens Chief Digital Officer American Apparel

12:10 KEYNOTE PANEL DISCUSSION REVOLUTION: Looking At Innovation In Mobile Today

Scott Perry SVP, Digital and IT Jerome’s Furniture

12:25 eCommerce Innovation Spotlight

12:40 Using Digital Tools to Build Your Brand Julie Fredrickson

CEO and Co-Founder Stowaway Cosmetics


Thursday

MAR2

Main Day 3:Mobile, Social & Digital Innovation

TRACK A: Collaboration And Digital Innovation TRACK B: The Next Gen Of Retail Is Now

2:00 CASE STUDY REVOLUTION: The Value of Photography: A Photo Is Worth 1,000 Words, But Is It Worth $1,000?

Mike Broderick Sr. Director, Product Management Marriott International

CASE STUDY REVOLUTION: Augmented Reality In RetailScott Perry SVP, Digital and IT Jerome’s Furniture



TRACK A: Collaboration And Digital Innovation TRACK B: The Next Gen Of Retail Is Now

2:25 CASE STUDY REVOLUTION: Translating Customer Insights Into Marketing StrategiesCynthia Kleinbaum Sr. Director Performance Marketing Bonobos

PANEL DISCUSSION: Empowering Social Media For Relationship Building Alyssa Larson Digital Marketing Manager RuMe, Inc.


Krista Fisher Social Media Manager butter LONDON

Mary Kathryn Campbell Director eCommerce Big Ass Solutions

Frank Malsbenden VP, eCommerce HHBrown Shoe Company

2:50 CASE STUDY REVOLUTION: Incubating Ideas: Building Your Digital Creative Team In-HouseSeth Wilde Director, eCommerce Sonic Electronix

CASE STUDY REVOLUTION: Machine Learning & AI In Retail ApplicationsDavid Markle Director, Product Management & UX Omaha Steaks

3:15 Wine And Cheese Pairing Experience – Sip Wine With A Professional Sommelier!

3:45 Conclusion Of Day 3

Wine And Cheese Pairing Experience

Sip Wine With A Professional Sommelier

MARCH

02Thursday

3:15 PM

Home


About Our Sponsors1010data

Gaining actionable insight requires the best analytical tools and access to all relevant data. 1010data is a complete solution that provides both, with the only out-of-the-box, self-service, cross-enterprise insights platform. More than 850 of the world’s largest companies trust 1010data to manage, share and analyze over 32 trillion rows of data because of the company’s proven ability to deliver results more quickly, easily and accurately than any other solution.

Adlucent

Adlucent makes it easy for people to find and buy products online, with consumer-intent based advertising technology

and services that power the world’s most successful Internet retailers.

Adlucent provides brands with powerful and scalable technology to effectively create, launch and manage high-volume, high-value, PPC, PLA, display, and paid social ad campaigns. Leveraging its’ Deep Search technology, Adlucent helps the smartest retailers acquire new customers and grow revenue profitably through personalized advertising.

Adobe

Adobe is the global leader in digital marketing solutions. Our tools and services enable our customers to create groundbreaking digital content, deploy it across media and devices, measure and optimize it over time,

and achieve greater business success. We help our customers make, manage, measure and monetize their digital content across every channel.

Affirm

Affirm offers services that empower consumers to advance their financial well-being. Our goal is to revolutionize the banking industry to be more accountable and accessible to consumers. Today, Affirm shoppers get the flexibility to buy now and make simple monthly payments for their purchases. Unlike payment options that have compounding interest and unexpected costs, Affirm shows customers upfront exactly what they’ll owe — with no hidden fees and no surprises. Affirm also reaches a broader population of consumers through advanced technology and analytics that look beyond traditional FICO scores. These features increase customer satisfaction over other options. https://www.affirm.com/merchants/

Akamai

As the global leader in Content Delivery Network (CDN) services, Akamai makes the Internet fast, reliable and secure for its customers. The company’s advanced web

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labs Artifi

Artifi is a turnkey, 100% mobile capable, SaaS-based product customizationengine that allows users to visually customize any product. It eliminatesthe need for custom personalization configurators and offers your businessunlimited scale. Artifi integrates with any eCommerce platform toseamlessly match the look and feel of your site, putting you in control ofthe user interface and offering your customers a better brand experience.Artifi increases conversion rates by helping your business deliver a betterbrand and customer experience.

Bazaarvoice

Bazaarvoice is creating the world’s smartest network of consumers, brands, and retailers. Each month, more than one-half billion consumers view and share authentic consumer-generated content (CGC), including

ratings and reviews, curated photos, videos, and social posts, about tens of millions of products in the Bazaarvoice Network. Our CGC and targeted advertising solutions influence purchase decisions to help marketers and advertisers provide engaging experiences that drive brand awareness, consideration, and sales.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices across North America and Europe. For more information, visit www.bazaarvoice.com.

BloomReach

The BloomReach Personalized Discovery Platform understands and matches your content to what

people are seeking, across marketing channels and devices. BloomReach makes your content more discoverable with applications for organic search, site search and digital marketing and merchandising. BloomReach Organic Search want. BloomReach Compass surfaces recommendations and provide tools to take precise actions that drive engagement and revenue. BloomReach’s Web Relevance Engine (WRE) algorithmically understands your content and visitors, matching this with demand and intent data. The WRE then adapts and personalizes your website, mobile site and mobile apps to optimize for relevance and your business goals while using machine learning to continuously improve. BloomReach’s tools make insights accessible and actionable, improving merchandising and performance across marketing worldwide. Learn more: www.bloomreach.com

Bluecore

At Bluecore we are transforming the way eCommerce marketers use data and automation to communicate with customers. Bluecore’s platform is designed to simplify the

process of ingesting terabytes of behavioral data and automatically taking action on precise insights, driving engagement and conversion rates that defy industry standards. Backed by FirstMark Capital and Georgian Partners, Bluecore is one of New York City’s fastest growing SaaS start-ups and works with more than 190 customers representing more than 250 high-end apparel, electronics, automotive and other consumer brands.

Boomerang Commerce (www.boomerangcommerce.com)

Based in Silicon Valley, Boomerang Commerce is a leading retail technology company led by veterans from Amazon, eBay and McKinsey. Our Retail Performance Management suite enables retailers to drive profitable growth, streamline operations and realize their merchandising strategy in today’s hyper-competitive, customer-driven world. Our flagship product, Boomerang Pricing Performance Management, rapidly analyzes, tests and deploys smart pricing strategies at scale for products across multiple channels. Boomerang customers -- including ten of the top 30 omni-channel retailers -- see a 5 - 15% percentage growth in revenue and margin.

Bounce Exchange

Bounce Exchange is a software company that created the behavioral marketing cloud. Their behavioral marketing platform reads user-

intent and digital body language that drives incremental revenue per visitor and increases the return on all other marketing channels. Top enterprise companies employ this technology to build complete behavioral profiles from their current traffic. These cohorts are then used to create digital experiences that drive the most productive action possible to maximize revenue per visit. Learn more by visiting www.bouncex.com.

Bright Scoop

Bright Scoop provides business users with the power to personalize anything, create rich product recommendations, view analytics data & A/B test. Bright Scoop’s proprietary big

data analytics help you understand your site visitors faster, more accurately, and more insightfully than ever before. This allows you to serve up the right content at the right time. Leveraging the user friendly analytics tool, you’ll be able to measure and share the success stories. Tasty Intelligence Delivered Instantly.

Bronto Software

Bronto Software, a NetSuite (NYSE: N) company, provides a cloud-based commerce marketing

automation platform to mid-market and enterprise organizations worldwide. Bronto is the number one ranked email marketing provider to the Internet Retailer Top 1000, with a client roster of leading brands, including Vince Camuto, Lucky Brand, Theory, Björn Borg, Ashley Homestore and Christopher & Banks. The Bronto Marketing Platform is deeply integrated with commerce platforms, such as NetSuite, Magento, Demandware and Kibo. The company is headquartered in Durham, NC, with additional offices in London, Sydney, Toronto, New York and Los Angeles. For more information, visit bronto.com.

Certona

Certona’s robust omnichannel personalization solutions power individualized customer experiences for over

500 top e-commerce websites in more than 70 countries. Certona’s platform delivers 60 billion personalized experiences per month and generated $4 billion in client revenue in 2015. The company’s Personalized Experience Management™


About Our Sponsors: Continued

platform, powered by the Certona Predictive Cloud™, increases engagement and conversions by leveraging one-to-one behavioral profiling, Big Data insights, and real-time predictive analytics to present individualized content, promotional offers and product recommendations across all customer touchpoints.

CJ Affiliate by Conversant

Formerly Commission Junction, is the leading global affiliate marketing network, specializing in pay-for-

performance programs that drive results for businesses around the world. The CJ Network helps to reach and connect with millions of online consumers every day by facilitating productive partnerships between advertisers and publishers. Drive more sales and expand your reach - experience the network effect with CJ.

Clearhead

Clearhead is the leading digital optimization company. An award-winning agency and consultancy, we help iconic brands and entrepreneurial leaders build better customer experiences

and transform their business through data. Headquartered in Austin, TX, Clearhead was founded in 2012 by former ecommerce executives obsessed with the intersection of design, analytics and product innovation. Today, we provide user experience design, product development, analytics and strategic consulting solutions grounded in pioneering testing and personalization expertise. Our diverse roster of clients includes Adidas, CVS, Express, Patagonia, Tesco, Tory Burch, Ulta, Vitamix and Whole Foods. To learn more, visit www.clearhead.me.

Clicktale

Clicktale lights up the digital world, revealing customer behavior, needs and intent across all key touchpoints:

web, mobile and apps. The world’s #1 enterprise-class experience management platform, Clicktale’s deep drill-downs get to the heart of the “how” and “why” behind customer behavior. Via session replays, high-fidelity heatmaps, conversion analytics, powerful integrations and in-depth expert analysis, Clicktale provides critical insights needed to remove friction, delight every customer and achieve digital success. Winner of the Adobe Marketing Cloud Innovation Partner of the Year, Clicktale is also an inaugural Premier Partner in Adobe Exchange. Clicktale’s global customer base includes Walmart, UBS, The North Face, MetLife, Lenovo, Adobe and CNN.

Coherent Path

Coherent Path’s platform delivers self-optimizing campaigns that drive revenue today and learn for tomorrow. The software creates an automated data-driven marketing

calendar to cross-sell existing customers, build engagement with new ones, and drive impact in the categories that matter most. Our deep learning technology uses the retailer’s data to guide each customer to the right offers, products, and content. In contrast to next step focused personalization tools, Coherent Path applies advanced geometry to build a map of the product and transactional space, and identifies the optimal path forward for each customer. With this foundation, retailers can deliver personalized multi-step offers and optimize promotional efforts around products that increase customer lifetime value. Fortune 500 retailers, such as Staples and Neiman Marcus, trust Coherent Path to deliver targeted campaigns that generate engagement and increase revenue.

CohnReznick

CohnReznick LLP is one of the top advisory firms in the United States, combining the deep

resources of a national firm with the hands-on, agile approach that today’s dynamic business environment demands. With diverse industry expertise, the firm provides companies with the insight and experience to help them break through and seize growth opportunities. Our with origins dating back to 1919, we’re headquartered in New York, NY with 2,700 employees in offices nationwide. CohnReznick is a member of Nexia International, a global network of independent accountancy, tax, and business advisors. For more information, visit digital.cohnreznick.com.

Conversant

A leader in personalized digital marketing, transforming the industry through cutting-edge

technology, bold creative and a staggering amount of data. Our roster of 4,000 clients includes 400+ blue chip brands and 65 of the Internet Retailer Top 100. Coupled with the world’s largest affiliate marketing network, CJ Affiliate, we drive measurable, remarkable results. Conversant is part of Epsilon, a global leader in creating customer connections that build brand and business equity.

For more information, please visit www.conversantmedia.com and follow us on Twitter @Conversant.

Corra

Corra is a New York, Los Angeles and London based digital commerce agency creating unified commerce experiences for fashion, lifestyle and beauty. Corra’s ecommerce strategy, design and technology professionals are trusted by retailers of all sizes to implement and support the Magento Enterprise and hybris platforms.

Criteo

Criteo delivers personalized performance marketing at an extensive scale. Measuring return on post-click sales, Criteo

makes ROI transparent and easy to measure. Criteo has over 2,000 employees in 31 offices across the Americas, EMEA and Asia-Pacific, serving over 12,000 advertisers worldwide with direct relationships with 16,000+ publishers. Criteo ads reach over 1.1 billion unique Internet users (comScore, September 2015). For more information, please visit www.criteo.com.

Curalate

Curalate’s visual commerce software helps more than 800 brands tell their stories through imagery in order to drive engagement, build awareness, and form stronger, more meaningful relationships with consumers.

Distil Networks

Distil Networks, the global leader in bot detection and mitigation, is the only easy and accurate way to protect web applications from bad bots, API abuse, and fraud.

With Distil, you automatically block 99.9% of malicious traffic without impacting legitimate users.

Distil Web Security defends websites against web scraping, brute force attacks, competitive data mining, account takeovers, online fraud, unauthorized vulnerability scans, spam, man-in-the-middle attacks, digital ad fraud, and downtime.

Distil API Security protects all types of APIs including those serving web browsers, mobile applications, and Internet of Things (IoT) connected devices. Distil API Security defends APIs against developer errors, integration bugs, automated scraping, and web and mobile hijacking.

For more information on Distil Networks, visit us at http://www.distilnetworks.com or follow @DISTIL on Twitter.

Dyanamic Yield

Dynamic Yield’s unified customer engagement platform helps marketers increase revenue by automatically personalizing each customer interaction across the

web, mobile web, mobile apps, and email. The company’s advanced customer segmentation engine uses machine learning to build actionable customer segments in real time, enabling marketers to take instant action via personalization, product/content recommendations, automatic optimization, and real-time messaging without having to rely heavily on IT. Dynamic Yield personalizes the experiences of more than 500 million users globally, and counts industry leaders like Under Armour, The New York Times, Europe’s fashion leader Lamoda, MakerBot, and Liverpool Football Club among its many customers. Based in New York, the company has more than 100 employees in eight offices worldwide. Dynamic Yield was founded in 2011. Its investors include Bessemer Venture Partners, New York Times Company, ProSiebenSat.1 Media AG, Marker LLC and Innovation Endeavors, founded by Google Chairman Eric Schmidt and Dror Berman.

eClerx

eClerx provides critical business operations services to more than 30+ global Fortune 500 clients, including many of the world’s leading financial services firms, online retail and distributors, interactive media and entertainment, high tech and industrial manufacturing, travel and leisure, and software vendors, through operational support, data management and analytics solutions. Incorporated in 2000, eClerx is India’s first and only publicly listed knowledge processing (KPO) company and is today traded on both the Bombay and National Stock Exchanges of India. eClerx was ranked as one of Forbes Asia’s 200 Best Under a Billion List and named as finalist in Teleos’ Most Admired Knowledge Enterprise award. For more information, please visit www.eclerxdigital.com.

Edgecase

Edgecase empowers retailers with enriched product data and actionable insights to improve product findability and relevancy.

Emarsys

Emarsys provides the Marketing Cloud purpose built for the unique challenges facing brands and ecommerce

companies today. The B2C marketingCloud integrates customer intelligence, personalization, predictive recommendations and multichannel marketing automation at scale, across all devices and social channels into a single cloud platform. Customers include Lacoste, Volvo, eBay, Toys R Us and Canon. With



more than 500 employees in 17 global 1,500 clients in 140 countries. Every month, Emarsys segments and analyzes more than 250,000 personalized campaigns, helping customers increase revenue and ROI.

Epsilon

Epsilon is a global leader in creating connections between people and brands. An all-encompassing global marketing company, we harness the power of rich data,

groundbreaking technologies, engaging creative and transformative ideas to get the results our clients require. Recognized by Ad Age as the #1 World’s Largest CRM/Direct Marketing Network, #1 Largest U.S. Agency from All Disciplines and #1 Largest U.S. Mobile Marketing Agency, Epsilon employs over 7,000 associates in 70 offices worldwide. Epsilon is an Alliance Data company. For more information, visit www.epsilon.com, follow us on Twitter Epsilon Mktg or call 1.800.309.0505.

Experian Marketing Services

Experian Marketing Services is a global provider of integrated consumer insight, targeting, data quality and cross channel marketing. We help organizations from

around the world intelligently interact with today’s dynamic, empowered and hyper-connected customers. By coordinating seamless interactions across all marketing channels, marketers are able to precisely plan and execute superior brand experiences that deepen customer loyalty, strengthen marketingservices or follow us @ExperianMkt.

Fastly

Founded in 2011, Fastly is the only content delivery network that gives businesses complete control over how they serve content, unprecedented access to real-time

performance analytics, and the ability to cache frequently changing content at the edge. Our secure, global network allows enterprises to increase revenue and improve customer experiences across their websites and mobile applications while maintaining fast, consistent, and reliable performance. Fastly is funded by Amplify Partners, August Capital, Battery Ventures, Iconiq Capital, IDG Ventures, and O’Reilly AlphaTech Ventures. With offices in San Francisco, New York, Denver, London, and Tokyo, Fastly powers popular online destinations including Twitter, the Guardian, GOV.UK, Imgur, Fast Company, GitHub, Wayfair, Pinterest, and Shazam. Learn more at Fastly.com and follow us at @fastly.

Gigya

Gigya’s Customer Identity Management platform is helping companies build trusted digital relationships with over 850

Million consumers. With Gigya’s technology, businesses increase registrations and identify customers across devices, consolidate data into rich customer profiles and provide better services, products and experiences by integrating data into marketing and service applications. For global businesses operating in an increasingly complex regulatory landscape, Gigya optimizes compliance and customer trust, with discrete regional data centers and customer self-service options for managing profile, preference, opt-in and consent settings. More than 700 of the world’s leading businesses rely on Gigya to build identity-driven relationships and to provide scalable, secure and compliant customer identity and access management.

IBM Marketing Solutions

IBM Marketing Solutions make it easier to design and analyze meaningful customer experiences across

applications, devices and time. From omnichannel marketing to real-time personalization to lead management, IBM’s offerings provide a range of solutions that help marketing organizations develop timely, relevant and responsive communications and collaborate more efficiently. The solutions can address a broad range of customer requirements, from simpler single channel campaigns to the most complex environments needing advanced segmentation capabilities, and include multiple deployment options. To learn more about the IBM Marketing Solutions visit ibm.com/marketing orcontact your IBM representative or IBM Business Partner.

IgnitionOne

IgnitionOne simplifies life for marketers through the use of a proprietary scoring algorithm and integrated marketing and advertising solutions. IgnitionOne offers a full-featured digital marketing platform which significantly improves performance across all devices and paid and owned channels throughout the customer journey. IgnitionOne allows marketers to better understand their customers and activate personalized 1:1 messaging across search, display, social, mobile, email, and website personalization. With a global footprint of over 450 employees in 10 countries, IgnitionOne is one of the largest independent marketing technology companies in the world, currently scoring over 300 million users monthly in 75 countries and powering more than $60 billion in revenue each year for leading brands, including General Motors, CenturyLink, Bridgestone, La Quinta and Acer, as well as advertising agencies such as 360i, GroupM and Zenith Optimedia.

Invodo

Invodo provides rich online product content that drives more sales for retailers and brands. From video to interactive shopping experiences, Invodo’s technologyenabled services provide a complete approach to planning, creating, publishing, and optimizing content. Invodo has helped leading retailers scale their visual content across thousands of products to drive conversion.

Iterable

Iterable empowers growth marketers to create world-class user engagement campaigns throughout the full

lifecycle, and across all channels. Marketers segment users, build workflows, automate touchpoints, and test strategies at scale without engineering support.

Using Iterable, marketers quickly build high-performance campaigns. Examples include welcome series that engage new users, abandoned shopping cart campaigns that convert customers, or win-back series that reactivate lapsed users. Campaigns can seamlessly include transactional, triggered, and blast emails, as well as mobile push notifications and SMS text messages. Iterable provides marketers with a 360° view of their users via a flexible data model that accepts any data point and can segment users and trigger workflows based on any behavior, event or criteria.

Linc

Linc is the first end-to-end global enterprise AI consumer engagement powered platform that enables brands to form

a direct relationship with their customers to increase their brand retention and value. Consumers experience engagement with Linc’s network of over 350 global carriers for expedited returns & exchanges through their preferred social channels including Voice from Amazon Echo, Facebook Messenger, SMS, email, and web browser which increases customer satisfaction and reduces service and return costs. Linc’s Cortex product recommendation engine drives increases revenue and longtime value through upsells in order status pages, smart exchange products, and product recommendations based on the consumer’s purchase behavior in Messenger. Linc’s Cortex platform serves millions of Consumers for brands like Hugo Boss, L’Oreal, GoPro and Carter’s – learn more at www.letslinc.com.

Listrak

Listrak is the only marketing automation platform designed specifically for online and omni-channel

retailers. Listrak is helping digital marketers create personalized interactions to reach, engage and convert their shoppers across email, mobile, social, display, web and in the store. The Listrak platform boasts a comprehensive set of retail-specific solutions that enhance promotional campaign performance, shopping cart and browse abandonment solutions that recoup lost revenue, post-purchase solutions to increase lifetime value and product recommendations to personalize every customer touchpoint across multiple channels and more.

Magnetic

Magnetic is a technology company with a marketing platform for enterprises, brands and agencies. Our ad, email and site solutions help marketers find, keep and bring back customers. These solutions are powered by our unique data including purchase intent data from more than 450,000 partner sites, shopping profiles of over 250 million individuals, and behavioral insights across a billion active devices.

MBuy

MBuy, a division of Mediaocean, combines everychannel media expertise and the best advertising technology in the ind ustry – providing advertisers with superior media

buying and planning services that reach and engage the right audienc e, in the right channels. Clients trust MBuy to deliver high performance campaigns that meet their advertising and bus iness objectives. To learn more about MBuy’s everychannel media solutions, go to www.MBuy.com.

MediaMath

MediaMath is a global technology company that is transforming marketing through the application of technology and math. A pioneer in the industry since

introducing the first Demand-Side Platform in 2007, MediaMath empowers marketers to manage all digital channels (display, mobile, video, social) in one platform, providing a single view of their customers and the ability to create brand experiences. With its seasoned management team leading 16 global locations across five continents, MediaMath works with major online, offline and omnichannel retailers and their agencies to help acquire new customers and drive lifetime value from their best customers.



Merkle

Merkle is a leading data-driven, technology-enabled, global performance marketing agency

that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 25 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. When combined with its strength in performance media, Merkle creates customer experiences that drive improved marketing results and shareholder value. With more than 3,400 employees, Merkle is headquartered in Columbia, Maryland with 15 additional offices in the US and offices in Barcelona, London, Shanghai, and Nanjing. In 2016, the agency joined the Dentsu Aegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com

Mobify

Mobify has invented The Mobify Platform, a leading mobile customer engagement solution for retailers and brands

that want to boost revenues, keep up with customer expectations, and protect their competitive edge. The core of Mobify’s platform is Progressive Mobile and Engagement Marketing. Progressive Mobile delivers a unified customer experience across mobile web and apps, while Engagement Marketing builds customer relationships through push notifications and store drivers. Leading global brands including Burlington Coat Factory, Dollar Tree, Matalan, British Telecom, Crocs, Carnival Cruise Line, Bosch, Superdry, Eddie Bauer, PureFormulas and Tommy Bahama generate extensive revenue through the Mobify Platform and rely on Mobify to grow their customer lifetime value. HYPERLINK “http://www.mobify.com” www.mobify.com

Moovweb

Moovweb’s mission is to make mobile shopping significantly easier. Our platform handled over $2B in mobile revenue in 2015 and one-third of Americans visit a Moovweb-powered experience each month. Our products allow companies to deliver better experiences in record time through the collective intelligence of our network, driving mobile conversion rates 95% higher than the market average. Moovweb is trusted by market leaders including Macy’s, AIG, Kaiser, McKesson, Fairmont, and many more. Visit: www.moovweb.com.

Narvar

Narvar believes a good customer experience shouldn’t end once a purchase is made. Customers demand

convenient shipping, tracking, and returns options. With Narvar, retailers are able to convert one-time shoppers into lifelong brand advocates. Our mission is to enable convenient shopping experiences: how, when and where customers want. Our approach is to create turnkey SaaS solutions that are equal parts intuitive, beautiful & engaging. We pride ourselves in making the complicated seem amazingly simple. Our powerful enterprise platform leverages the latest machine learning built on a SaaS framework to enable rapid deployment and continuous optimization. It interfaces with e-commerce platforms and carriers around the world to deliver flexible post-purchase options. By leveraging Narvar technology, brands can quickly respond to customers without separate integrations with the ever-growing ecosystem of small package carriers, freight carriers, couriers, consolidators, 3PLs, and regional logistics vendors. Narvar translates all this into a

seamless experience tailored for each brand that drives customer engagement and loyalty.

Navistone

NaviStone® is breaking new ground acquiring customers for our clients; adding the high response power of direct mail to the insights provided by web browsing behavior that traditionally drives retargeting display ads. NaviStone tracks the site behavior of anonymous browsers and matches 60-70% of them to accurate Postal names and addresses, in a privacy compliant way, allowing you to send highly personalized direct mail communications to new prospects who are “ready to buy.” Consumers today provide companies with more data than ever before. They expect companies to use that data to understand what they want and when they want it. Well managed web browsing data allows you to reach a unique, engaged audience with a personalized message, at just the right time – a true “first mover advantage.” NaviStone helps you leverage that advantage, either via our turnkey postcard program, or as a data feed to your existing direct mail campaigns.

NetElixir

It takes a certain precision and expertise to thrive in the hyper-competitive digital marketing arena that drives

success.From Paid Search Management to Search Engine Optimization to Web Analytics, since 2005, our fanatically analytical approach and around the clock campaign management services have enabled over 200 retail search advertisers around the world maximize return on their marketing investment. Visit us at www.netelixir.com to learn more.

Netmining

Netmining provides intelligent audience targeting across all platforms, powered by data and shaped by

the best analytical minds in the business. Marketers today have access to more consumer data than ever before. We believe marketing should be driven by human insights using data as a tool, not the other way around. This approach creates a deeper understanding of your brand. We develop powerful strategies that unlock the maximum value in data, transforming it into actionable audience intelligence. The result is the most important audience delivered.

The NPD Group

Checkout TrackingSM uses millions of receipts from real people to create an incomparable trove of data based on actual buyer behaviors at your stores and those of your competitors’, both

online and brick and mortar. We then align those receipts to the POS and survey data collected by The NPD Group, ensuring that our insights reflect the data of record and that you receive the most complete and accurate picture of the market possible. We offer access to shoppers’ total discretionary spend, not just individual categories. And we frame it in scenarios that provide unimaginable insight into customers’ habits, buying sequences, and baskets.

ObservePoint

The accuracy of your data is paramount when it comes to making informed strategic

decisions,increasing workplace efficiency, and ensuring the privacy of yours and your customer’s data.ObservePoint’s DataAssurance™ technology ensures that your data is accurately collected, utilized, and safeguarded.

OpinionLab

OpinionLab is a high-growth SaaS provider of continuous Voice of Customer listeningsolutions

that drive smarter, real-time business action to deliver a high quality and consistentcustomer experience. The world’s largest brands, including: 4 of the top 5 U.S. retailers; 8of the 10 largest American banks; the 5 largest U.S. insurance companies; and 3 of the top4 U.S. airlines use OpinionLab to optimize customer experience and drive engagementacross channels. OpinionLab continuously introduces new innovation to serve marketingand customer experience leaders, and is accelerating all aspects of its business to bestserve the needs of its global customer base. opinionlab.com

Optimizely

Optimizely is the world’s leading experimentation platform, enabling businesses to deliver continuous experimentation

and personalization across websites, mobile apps and connected devices. Optimizely enables businesses to experiment deeply into their technology stack and broadly across the entire customer experience. The platform’s ease of use and speed of deployment empower organizations to create and run bold experiments that help them make data-driven decisions and grow faster. To date, marketers, developers and product managers have delivered over 700 billion experiences tailored to the needs of their customers. To learn more, visit optimizely.com.

OwnerIQ

ownerIQ, “The Q” initiates strategic partnerships for retailers, brands and digital advertisers by creating, facilitating and activating key relationships to securely share valuable first-party data via ownerIQ’s second-party data exchange. Within our “Qniverse” lives the largest, most transparent second-party data cloud in ad tech. Over 600 retailers, product brands and e-commerce websites contribute data on over a billion shopping behaviors and e-commerce transactions monthly. In addition, our CoEx platform is the only software designed to support transparent audience sharing and frictionless second-party data marketing executions.

Persado

Persado’s cognitive content platform generates language that inspires action. Powered by cognitive computing technologies, the platform eliminates the random process behind traditional message development. Persado arms organizations and individuals with “smart content” that maximizes engagement with any audience, for every touchpoint, at scale, while delivering unique insight into the specific triggers that drive action.

PMX Agency

PMX Agency (formerly PM Digital) is a global independent integrated marketing agency that leads with an insight-driven, consumer centric approach to performance. With a

history steeped in direct response marketing, PMX Agency combines an intuitive



knowledge of the customer experience with customized, scalable strategies that address clients’ most pressing business challenges, across: research, customer analytics, SEM, display, affiliate marketing, SEO, content, social, email, direct mail, print & insert, creative, website development and performance management. With a client list of leading global brands that spans key verticals, including Retail, Financial Services, Education, Publishing, Technology, Nonprofit and B2B, PMX Agency continues to grow its reputation as the industry’s most critical thinkers and leaders. In August 2016, the Stagwell Group (www.stagwellgroup.com) announced it acquired a majority stake in PMX Agency. Stagwell is creating a collaborative group of agencies, led by great leaders who are experts in their fields, supremely talented and committed to teamwork.

Pointillist

Pointillist is a Customer Journey Orchestration Engine designed for marketing, CX and loyalty professionals

looking to revolutionize their customer relationships. Pointillist captures customer data from whatever channels you choose– web traffic, mobile activity, email interactions, point-of-sale data, or any other data signal – and automatically stitches it to the right customer profile, in real-time, allowing you to identify which behaviors are critical signals of intent. Pointillist has the intelligence to predict behavior, the insights to empower action, and the automation to scale personalized experiences, making it the ultimate complement to your existing marketing technology.

PowerReviews

PowerReviews works with 1,000 brands and retailers around the world to deliver cloud-based software that collects and displays ratings and reviews on websites.

Ratings and reviews drive website traffic and increase in-store and online sales (up to 17%). They also provide actionable insights to improve products and the shopping experience. PowerReviews captures ratings and reviews and Q&A-- not just text, but images and video-- from consumers as they shop online and in-store. These consumer insights are displayed on our customers’ websites to help shoppers make better decisions. They also help businesses improve their offerings and the shopping experience. The PowerReviews Syndication Network distributes reviews, images, and videos to 2,500 retailers and more than 700 million in-market shoppers every month, giving our brands and retailers the power to reach shoppers wherever they are.

Quantcast

Quantcast is a technology company specialized in real-time advertising and audience measurement.

As the pioneer of direct audience measurement in 2006, Quantcast has the most in-depth understanding of digital audiences across the Web, allowing marketers and publishers to make the smartest choices as they buy and sell the most effective targeted advertising on the market. More than 1,000 brands rely on Quantcast for real-time advertising. As the leader in Big Data for the digital advertising industry, Quantcast directly measures more than 100 million Web destinations, incorporates over 2 trillion new data records every month and continuously processes as much as 30 petabytes of data every day. Quantcast is headquartered in San Francisco and is backed by Founders Fund, Polaris Venture Partners and Cisco Systems. For more information, visit www.quantcast.com

Real insights. Real uplifts.

Qubit

Qubit offers a blank canvas for businesses to deliver their big ideas. Whether it’s acting on data science or creating highly targeted personalizations, we fuel innovation and ensure

marketers are never held back by digital roadblocks. Our digital experience hub integrates analytics, segmentation, A/B testing, and web personalization with the Visitor Cloud, a real-time data supply chain connecting all your brand touchpoints through a single view of the customer. From website optimization to in-store merchandizing, we put the data in your hands to make informed decisions and bring your most creative strategies to life. Qubit is trusted to deliver real impact to the bottom line for the biggest brands in ecommerce including TOPSHOP, Uniqlo, John Lewis, Hilton Hotels, Jimmy Choo, bebe, and Staples. To date, we have received over $36 million in funding from Accel Partners, Balderton Capital, and Salesforce Ventures. Qubit Deliver your big ideas. www.qubit.com.

Rakuten Marketing

Rakuten Marketing is the global leader in digital marketing solutions that empower marketers to realize the full potential of marketing. Built on a robust,

scalable platform that includes unique data, proprietary technology and advanced user-identification capabilities, marketers deliver ad experiences that engage and influence across affiliate, display, mobile, search, social and video channels. Integrated multichannel solutions, along with consumer insights and unparalleled client focus, equip marketers to drive performance with increased efficiency and greater productivity. Rakuten Marketing is backed by global Internet retailer Rakuten, Inc.

Reflektion

Reflektion drives millions of incremental conversion events for leading retailers of all sizes, including Disney, Marmot, O’Neill Clothing and Godiva. Reflektion’s Real Time Individualized Commerce Solutions enable retailers to capture and respond

to each individual shopper’s preferences and intent, which increases customer conversions and retailer revenue by over 20%. The company is backed by leading investors including Battery Ventures, Hasso Plattner Ventures, and Intel Capital. Reflektion is the 2015 winner of Shop.org’s Digital Commerce Startup of the Year.

RetailMeNot

RetailMeNot www.retailmenot.com/corp/ is a leading digital savings destination connecting consumers with retailers, restaurants and brands, both online and in-store. The company enables consumers across the globe to find hundreds of thousands of digital offers to save money while they shop or dine out. RetailMeNot, Inc. estimates that approximately $4.8 billion in retailer sales were attributable to consumer transactions from paid digital offers in its marketplace in 2015, more than $600 million of which were attributable to its in-store solution.

RichRelevance

RichRelevance is the global leader in omnichannel personalization and is used by more than 230 multinational companies to deliver the most relevant and innovative customer experiences across web, mobile and in store. RichRelevance drives more than one billion

decisions every day, and has generated over $20 billion in sales for its clients, which include Office Depot, Costco, Darty, and Marks & Spencer. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.

ROI Revolution

ROI Revolution is an e-commerce-focused digital marketing agency providing expert full-service management of paid search, online shopping, social

media advertising, and search engine optimization.

ROI’s dedicated experts use a full suite of proprietary software applications to deliver exceptional results for our 275+ clients. This ever-growing list of clients includes: Peter Millar, Vermont Teddy Bear Company, Silver Jeans, and many others. Most campaigns can gain at least 20% efficiency almost immediately with the right tactics in place. Meet with ROI Revolution for a complimentary campaign review & gift.

Sailthru

The Sailthru Customer Retention Cloudsm helps modern marketers acquire, grow, and retain customers. With over 1.6Bn global consumer profiles under management, Sailthru’s powerful suite of connected capabilities – including high-performance email, onsite personalization, mobile marketing automation, and unique integrations powering new customer acquisition – drives higher revenue, improves customer lifetime value and reduces churn. The world’s most innovative publishers, including The Economist, Business Insider and Mashable, and the world’s fastest growing ecommerce companies, including Rent The Runway, JustFab and Alex and Ani, trust Sailthru to help them succeed. Founded in 2008, Sailthru’s exceptional group of investors include Benchmark, RRE Ventures, DFJ Gotham, Scale Venture Partners, and AOL Ventures. For more information, please visit www.sailthru.com.

SapientNitro

SapientNitroSM, part of Publicis.Sapient, is a new breed of agency redefining storytelling for

an always-on world. We’re changing the way our clients engage today’s connected consumers by uniquely creating integrated, immersive stories across brand communications, digital engagement, and omni-channel commerce. We call it Storyscaping, where art and imagination meet the power and scale of systems thinking. SapientNitro’s unique combination of creative, brand and technology expertise results in one global team collaborating across disciplines, perspectives and continents to create game-changing success for our Global 1000 clients, such as Chrysler, Citi, The Coca-Cola Company, Lufthansa, Target, and Vodafone, in 31 cities across The Americas, Europe and Asia-Pacific. For more information, visit www.sapientnitro.com.

Selligent

Selligent helps brands embrace Consumer-First Marketing with proven solutions for insight-led

engagement. As the world’s leading independent provider of relationship marketing solutions, Selligent unifies consumer data and omnichannel engagement into a single, natively integrated platform. By bridging the gap between data and campaign execution, Selligent enables direct marketers to increase conversions



and enhance engagement, creating a powerful, contextual feedback loop with their consumers.

Powering 1-to-1 marketing for more than 700 companies across retail, travel, automotive, publishing, and financial services, Selligent’s client roster includes Samsung, InterContinental Hotels Group, and ING. Selligent serves more than 30 countries and has more than 50 partnerships with leading agencies and MSPs. Headquartered in Brussels, Selligent has 10 offices across the United States and Europe, including Silicon Valley, New York, London, Paris, Munich, and Barcelona.

Learn more at www.selligent.com and connect with the team at Twitter, LinkedIn, and our blog.

SLI Systems

SLI Systems accelerates e-commerce in three ways: We generate more traffic, convert shoppers into buyers

and maximize order values. We do this through the SLI Buyer Engine™, a cloud-based, machine-learning platform that predicts what your shopper is most likely to buy right now. We make it easy to delight customers and increase revenue.

SmarterHQ

SmarterHQ makes it easy for brands to automate real-time web and email interactions. Our

personalization engine analyzes online and offline activity to respond to individual customers with personalized and prescribed content. We work with some of the world’s largest brands – such as Eddie Bauer, eBags, Chico’s, and Finish Line to drive phenomenal business results. We’ve been recognized by Forbes as technology to push e-commerce into a new era of personalization and Forrester’s Total Economic Impact study to deliver 667% in ROI. For more information visit www.smarterhq.com

SOASTA

SOASTA is the leader in performance analytics. The SOASTA Digital Performance Management (DPM)

Platform enables digital business owners to gain unprecedented and continuous performance insights into their real user experience on mobile and web devices in real time and at scale. With more than 100 million tests performed and more than 375 billion user experiences measured, tested and optimized, SOASTA is the digital performance expert trusted by industry-leading brands, including 53 of the Top 100 internet retailers, six of the Forbes Top 10 media companies and seven of the Forbes Top 10 tech companies, including Apple, Target, Nordstrom, Staples, Home Depot, Sears, Walmart, Etsy, Best Buy, Adobe, Intuit, Microsoft, DIRECTV, Netflix and CBS. SOASTA is privately held and headquartered in Mountain View, Calif. For more information about SOASTA, visit http://www.soasta.com.

SteelHouse

SteelHouse provides software for brands, agencies, and direct marketers. The SteelHouse Advertising Suite gives premium brands worldwide everything they need to run acquisition and retention campaigns through display, mobile, and social. With the SteelHouse Creative Suite anyone can create beautiful ads using the content around them.

Tealium

Tealium revolutionizes today’s digital businesses with a universal approach to managing the ever-increasing

flows of customer data - spanning web, mobile, offline and IoT. With the power to unify customer data from a single source of truth, combined with a turnkey integration ecosystem supporting more than 1,000 vendors and technologies, Tealium’s Universal Data Hub (UDH) enables organizations to gain real-time, actionable insights and create richer, more personalized digital experiences. More than 700 global businesses worldwide trust Tealium to power their data strategies and data governance practices. For more information, visit www.tealium.com.

Your Customers are Your Business

Trueffect

Trueffect drives measurable ROI for brands by accurately and independently tying media impressions to

real customer conversions. Trueffect ushers top-funnel advertising into full-funnel marketing, delivering brands the insight to connect every digital touch point to an individual consumer, and repeat success over and over.

TurnTo

TurnTo is the fastest-growing provider of customer content solutions to top merchants and brands. With a

unique suite of 4 innovative products that work beautifully together - Ratings & Reviews, Community Q&A, Visual Reviews, and Checkout Comments - TurnTo produces more content of more different types, delivering greater conversion lift, better SEO, and deeper merchandising insights. TurnTo invented the Community Q&A format and continues to innovate, with enhancements that increase response rates and help shoppers find fast answers from a variety of sources. TurnTo clients also enjoy a world-class Ratings & Reviews platform, a highly engaging source of real-time customer content with Checkout Comments, and a permissions-cleared source of customer photos and videos through Visual Reviews. TurnTo offers integrations with major eCommerce platforms and is built for the new world, reimagined for mobile, visual content, and messaging. ECommerce leaders like Saks Fifth Avenue, Newegg, Sur La Table, and GNC, and brands like Cole Haan, Jockey, and Clarins rely on TurnTo for their customer-voice programs.

TVPage

The TVPage Video Commerce Cloud enables brands & retailers to publish engaging, shoppable video experiences that drive higher conversion. Our SaaS platform delivers an advanced workflow for discovering, merchandising and publishing video content to your retail experiences. Leverage existing video content or source new content from brands or influencers. The platform provides you with the tools needed to deliver the best customer experience to your shoppers. Measure video performance and gain insights from your initiatives with our complete video analytics dashboard. Based in San Diego, CA & New York, NY, we are ready to provide Enterprise grade service, support & strategy to ensure your video success.

Unbxd

Unbxd is a leading e-commerce product discovery platform that applies advanced data sciences to connect

shoppers to the products they are most likely to buy, while providing predictive actionable insights for merchandising. With Unbxd’s Machine Learning Site Search, shoppers receive optimized search results based on merchandiser insight coupled

with advanced machine learning algorithms, resulting in 33% higher conversion rates on an average.

Unbxd is the fastest growing e-commerce product discovery platform, and is trusted in over 40 countries by 1,200+ online retailers including EXPRESS, Ashley Furniture, Burkes Outlet, hhgregg and ibSupply, to power over 1.5 Billion interactions a month.

Verified Reviews

Verified Reviews is a trusted third party that specializes in the collection, moderation and display of ratings and reviews from actual customers.

With over 3,000 clients in 20 different countries, Verified Reviews provides a solution for online retailers and service providers to manage their online reputation

As an official partner of Google, Bing and Yahoo we help our clients get their seller rating stars and product ratings allowing people to see which advertisers are highly rated.

By collecting reviews from actual customers Verified Reviews creates a trustworthy relationship between sellers and buyers while improving conversion rate, visibility and traffic

Vibes

We help marketers unlock new revenue by arming them with the technology and expertise they need to succeed in mobile

marketing. Catapult, our mobile engagement platform, enables marketers to easily manage all mobile communication channels including text messaging, push notifications, Apple Wallet, Android Pay and mobile web campaigns — all through a single interface. Vibes has delivered more than five billion mobile experiences on behalf of customers that include Chiptole, Gap, Old Navy, Home Depot, Pet Smart, Foot Locker and Allstate, and is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA). To learn more about Vibes, visit www.vibes.com.

Visa Inc.

Visa Inc. (NYSE: V) is a global payments technology company that connects consumers, businesses, financial institutions,

and governments in more than 200 countries and territories to fast, secure and reliable electronic payments. We operate one of the world’s most advanced processing networks — VisaNet — that is capable of handling more than 65,000 transaction messages a second, with fraud protection for consumers and assured payment for merchants. Visa is not a bank and does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations, however, enable its financial institution customers to offer consumers more choices: pay now with debit, pay ahead with prepaid or pay later with credit products. For more information, visit usa.visa.com/about-visa, visacorporate.tumblr.com and @VisaNews. Visa Checkout helps improve conversion in online and mobile commerce by offering consumers an easier way to pay with their card online. With Visa Checkout, merchants can provide a seamless online checkout experience without the consumer ever leaving the merchant site.

Whisbi Technologies S.L.

Whisbi is changing the way people connect with brands and products online through the most advanced video

chat on the market. Founded in 2008, Whisbi is a global provider of innovative real



time customer engagement and omnichannel Software as a Service (SaaS) solutions that help businesses increase online sales conversion, monetize web visits, make retail operations more productive whilst offering a customer experience with a unique differentiator value. Company Offices: California and Barcelona CEO: Alex Bisbe Web address: www.whisbi.com

WooCommerce

37% of all online stores are powered by WooCommerce. Built on WordPress,

WooCommerce is a fully customizable, open source eCommerce solution.

• 1+ million active installations

• 16+ million downloads

• 400+ extensions to add functionality

Whether you’re selling a few handcrafted items to a niche market, taking an existing business online, or going global with an enterprise level eCommerce business – WooCommerce will get you set up and selling fast and scale securely as you grow. Plus your content will be forever yours and customizable down to the finest button color. Developed and supported by a distributed team, WooCommerce is powered by Automattic, the creators of WordPress.com.

Yotpo

Yotpo is a user-generated content platform for online businesses. We help businesses get tons of user-generated content -- like reviews, Q&A and photos -- and amplify it all over the web to drive traffic and increase sales. Yotpo integrates with all of the tools you

already know and love like Facebook, Google Ads, Zendesk, Instagram, HubSpot and more. Yotpo is serving over 170,000 ecommerce businesses and is constantly building more tools and features to stay ahead of the curve in the UGC space.

Yotta

Yottaa is the leading SaaS platform for accelerating eCommerce. Through Yottaa’s patented ContextIntelligence™ architecture, online businesses can manage, accelerate, and secure end user experiences on all devices in real-time with zero code change. Many Internet Retailer 500 companies have adopted Yottaa’s platform to realize billions in incremental revenue through dramatic improvements across key performance and business metrics. To learn more about how Yottaa can maximize your users’ experience, please visit www.yottaa.com or follow @yottaa on Twitter.

YourAmigo

YourAmigo was founded 16 years ago, with unique, scalable, search engine and artificial intelligence technology which today powers a new non-brand

long tail revenue channel and complements your current organic search programs by boosting overall online revenues between 5%-20%YourAmigo’s Big Data and machine learning Organic Search Service creates a scalable, new sales channel in organic search by discovering thousands of new non-brand, ultra-long tail search phrases daily. These phrases consist of 5 words or more.

What We Do: YourAmigo is used globally by the world’s biggest brands to deliver incremental revenue from ultra-long tail, non-brand organic search. We complement and pick up where their SEO leaves off.

How We Do It: we capture and analyze 6 terabytes of search data every day and find gaps where you’re not receiving relevant, non-brand traffic.

What You Get: we provide measurable, incremental sales and traffic from unique pages. No widgets, no overlap. Full reporting.

YourAmigo recently delivered $57 Million in one year in incremental ultra- long tail, non-brand traffic to an iconic omnichannel client, over and above their total online revenue.

We’re performance-based with no fixed-term contracts. www.youramigo.com.

Zeta Global

Zeta Global is a data-driven marketing technology company that helps leading brands acquire, retain and grow the value of customer relationships.


About Our Media PartnersOfficial Media Partner

Internet Retailer

Internet Retailer is the world’s largest publisher in the field of e-commerce. Through multiple print, digital and web-based publications and database services, we provide strategic and practical business information and original competitive research on e-retailing to more than 400,000 retail executives and direct marketers every month.

Official Research PartnereMarketer

eMarketer is the authoritative research firm for marketers who need to stay ahead of digital and require

credible benchmarks for their decisions. We deliver customers a comprehensive and definitive view into the state of the digital marketplace, as well as vetted data and insights to support their initiatives.

Supporting AssociationsAmerican Mobile Retail Association

Home of the truckpreneur, American Mobile Retail Association (AMRA) caters to non-traditional small

business owners who operate retail stores on wheels! The AMRA was founded by truckpreneurs for truckpreneurs and serves to unite mobile retail business owners and operators by providing support and assistance to one another, educate the public and city officials of the many benefits of this new business model, and work together to validate the business and lift outdated laws and restrictions on mobile retail.

Global Retail Alliance

The Global Retail Alliance was created for a specific business community aware that you can only be successful if you stay connected and updated with all the markets because of a disruption somewhere in the world can always change the game. A member of this organization knows that a connection with a global network is the key to success. Staying informed and educated, globally and locally, is the best way to make the right choices for the future of every business, especially retail.

Our members are Retailers, Brands, Agencies, Suppliers, Design Firms, Consulting Companies and Universities. Our mission is to provide inspiration and guidance to the business community surrounding the retail marketplace through advocacy, education and networking. We keep our partners informed, educated, updated and connected through advocacy, education and networking.

We explore Retail Design & Visual Merchandising; Shopper Marketing and Neuro marketing; Technology and Innovation; Travel Retail and e-commerce, and all the areas we believe can inspire and inform our members.

Our activities include everything from studies and insights, education, conferences and summits, to networking events, awards and recognition. We serve our members with daily news and informational reports and access to the only global virtual library focused on retail and marketing. We connect them to our

international knowledge center where experts can service their needs. They can also access the most relevant retail conferences and events worldwide thanks to our partners.

But being global also means understanding the local market, Country by Country. For this reason we have offices and ambassadors in almost every national market. Our members can receive curated news and information, as well as attend local conferences, seminars, workshops and national awards.

Mobile Leaders Alliance

The MLA is dedicated to setting the standard in mobile education for advertising, marketing and

technology professionals. The organization serves as a place for mobile thought leaders to come together and exchange ideas, news, products, apps and more; ultimately bridging the gap between innovation and education.

Web Marketing Association

The Web Marketing Association was founded in 1997 to help define the standard of excellence for online marketing. Our internationally known award programs, such as WebAward

Competition for Website Development, Internet Advertising Competition and the MobileWebAwards, recognize the people and organizations responsible for developing the most effective online marketing programs on the Internet today. Entrants benefit from assessment of their marketing efforts by a professional judging panel and the marketing opportunities presented by being recognized as an award-winning web developer.

Supporting PublicationsBarcode News

The BarCode News is a barcoding intensive website with tools, case studies, how-to, a barcode generator, information about UPC codes and much more. Over

3,000 articles on bar code technology.

BayPay

The BayPay Forum is an Innovation Accelerator based in Silicon Valley and focused on trends and innovations in the payment and commerce industry. The BayPay Forum aims

to connect payment professionals from startups and more established companies on a variety of topics, including mobile and social commerce, wallets, loyalty, authentication, cybercrime, digital media, entertainment, through personalized face-to-face forum and panel discussions.

Chain Store Age

Chain Store Age is the one publication and online website (including e-newsletters) that targets, influences and educates the retail suite from a business intelligence perspective. We

reach senior titles from every segment within retail: from big box to food service; from ecommerce to brick and mortar. We also reach the following titles: CEO,

CIO, CFO, CMO, COO; including those key titles that report into the c-suite for decision-making.

CMS Wire

CMSWIRE is a popular web magazine published by Simpler Media Group, Inc. Founded in 2003 it publishes daily news, analysis, interviews and best practices focused on Customer

Experience Management, Digital Marketing, Social Business and Enterprise Information Management.

CrowdReviews.com

CrowdReviews.com is a transparent online platform for determining which products and services are the

best based on the opinion of the crowd. The crowd consists of Internet users which have experienced products and services first-hand and have an interest in letting other potential buyers their thoughts on their experience. CrowdReviews.com is driven by an algorithm allowing for both customers and providers of products and services to understand how the rankings are determined. The service can be used by potential buyers to learn more about their vendors prior to making a purchasing decision.

Digital Transactions

Digital Transactions magazine is the only publication covering the total consumer electronic transactions market. This is an 87.6 billion transactions market, growing

at an average of 6% over the last four years. Published twelve times a year, the magazine, web site www. digitaltransactions.net and weekly email newsletter Digital Transactions News reaches over 21,000 subscribers in banks, retail companies and acquiring processors.

Direct Marketing News

Marketers need insight that drives customer action and profitable revenue. Getting to that insight takes

the right mix of data, strategy, and technology. Direct Marketing News provides the comprehensive coverage of the hottest trends, success strategies, and core technologies that marketers need to get from raw data to profitable insight. DMN delivers that timely information through a robust set of digital offerings that include a website, email newsletters, eBooks, social media, virtual events, and webcasts, as well as a monthly print edition, Essential Guides series, and live events that collectively serve an opt-in audience of more than 150,000 senior marketing executives per month.

EMARKETING + COMMERCE (EM+C)

EMARKETING + COMMERCE (EM+C) is the one-stop shop where you can find the information you need to reach more people and serve them better, to market more

effectively, and to increase revenue — all online. The eM+C staff is backed by an Editorial Advisory Board that represents the freshest thinkers in the arena of e-marketing and commerce, keeping us focused and ahead of the curve. - See more at: http://etaileast2015.wbresearch.com/mediapartner#sthash.EspE2jld.dpuf


About Our Media Partners: Continued

FashInvest

FashInvest is the leading news and event platform in the fashion, fashion tech and retail tech investment space. What began in 2009 as a series of educational events has now

grown into one of the industry’s leading media resources focused on the growth and formation of companies within these markets.

FindBiometrics

FindBiometrics is your leading industry resource for all information on biometrics identification and

identity verification systems and solutions. We have the latest daily news from the global biometric and identity management business community, a comprehensive vendor list, informative articles, interviews with industry leaders, exclusive videos, links to biometric associations and a calendar of the most important current industry news events and conferences. For more than a decade we have brought you the top industry news, answering all of your questions, and have remained an integral player in the biometrics community. Now, here in the industry’s most rapid growth period, we are here to keep you more connected, knowledgeable, and up-to-date on the latest identity management news than ever before.

Innovative Retail Technologies

Innovative Retail Technologies (formerly Integrated Solutions for Retailers) - a free monthly magazine helping retail executives make informed decisions about

technology and operations solutions for all of their sales channels. The magazine provides insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the retail enterprise.

Mobile Commerce Daily

The News leader in Mobile Marketing, Media and Commerce

-The most read publication on mobile marketing, media and commerce

-Content focused on how marketers use the mobile channel for branding, customer acquisiton and customer retention

-Target audience is advertisers, agencies, mobile service providers, publishers and wirless carriers

Sign up for the daily newsletters: www.mobilecommercedaily.com

Mobile ID World

Mobile ID World is here to bring you the latest in mobile authentication solutions and application

providers. Our company is dedicated to providing users with the best content and cutting edge information on technology, news, and mobile solutions for your mobile identity management needs.

From the same minds that brought you FindBiometrics, Mobile ID World is committed to bringing you the best information, in a quick, contextual, and comprehensive way. Mobile ID World is your authorized go-to source for everything in strong mobile authentication. This includes: M2M, NFC, access control, biometrics enabled smartphones and anything that promises to make life more convenient and secure.

Mobile MarketerTHE NEWS LEADER IN MOBILE MARKETING, MEDIA AND COMMERCE

Mobile Marketer

Mobile Marketer is the most read publication on mobile marketing,

media and commerce. Their content is focused on how marketers use the mobile channel for branding, customer acquisition and customer retention. Their target audience is advertisers, agencies, mobile service providers, publishers and wireless carriers. Sign up for the daily newsletters www.mobilemarketer.com and www.mobilecommercedaily.com

Mobile Marketing and Technology

Mobile Marketing and Technology is an online publication and community dedicated to educating Marketing, Sales, IT Professionals and Executives about the latest mobile phone technologies for marketing and communication.

Technology companies, marketing agencies, and Fortune 1000 to small and medium-sized businesses are invited to participate by asking questions to our technical experts, submitting products for review, or sharing white papers and news releases with the community.

CONNECTING THE COMMERCE COMMUNITY

Multichannel Merchant

Multichannel Merchant is the indispensable resource covering marketing and operations management for ecommerce and catalog companies that sell merchandise direct-to-customer

through multiple channels. We provide targeted, compelling content both in-print and online, including our magazine, buyers guides, webinars, whitepapers, special reports and events.

Point of Sale

The Point of Sale News is now in its 7th year with over 5,000 articles and one million visitors annually, this

content based website encompasses all aspects of POS software, POS hardware, links to other resources, a directory of local POS specialists, and an informative blog with case studies and more that’s updated daily.

Retail Dive

Retail Dive provides news and original analysis on the latest happenings in retail. Our mission is to provide busy executives with a bird’s-eye-view of the retail industry in 60

seconds. With a mobile-optimized daily email newsletter, website, and app, Retail Dive keeps you informed on the go. You’ll get coverage of topics such as marketing, e-Commerce, technology, corporate news, loss prevention, payments, consumer trends, logistics, and more. Join over 500,000 retail executives already enjoying Retail Dive.

Retail Merchandiser

Retail Merchandiser is a 54 year old, award winning, bi-monthly retail publication which

reaches over 215,000 decision makers worldwide. Our readers are buyers, CEO’s, financial investors, visual merchandisers, licensors, licensees, licensing agencies and consultants to almost every major chain. We also distribute at trade shows and

food and wine festivals, as well as social media such as LinkedIn, Pinterest, Twitter, Instagram, Facebook and RM’s Blog: Merchandise Monday.

RetailWire

RETAILWIRE is the retail industry’s premier online discussion forum. RetailWire goes beyond conventional

headline news reporting. Each business morning, RetailWire editors pick news topics worthy of commentary by its “BrainTrust” panel of industry experts, and the general RetailWire membership. The results are virtual round tables of industry opinion and advice covering key dynamics and issues affecting the retailing industry. RetailWire membership is free to all qualified retail industry professionals. Over two-thirds of members are in top executive or senior management positions, representing a broad cross section of retail channels and the companies that supply them. RetailWire is supported via sponsorships by leading retail suppliers and service organizations.

Retail TouchPoints

Retail TouchPoints (RTP) is an online publishing network for retail executives, offering content

focused on optimizing the customer experience across all channels. RTP provides an array of editorial opportunities and content designed to guide the retail companies in their quest for long-term success. Focusing on the importance of thinking innovatively in a new media climate, we provide optimal vehicles to share industry insights and announcements, such as digital newsletters, video and audio podcasts. More than 28,000 retail executives tap into the weekly RTP newsletter, covering every type of line of business, from C-level executives, to Marketing, Merchandising, Store Operations, IT and Supply Chain.

Revenue Performance

mThink produces a wide range of business-to-business events, publications, Web sites and newsletters. The

common thread that runs through these products is that they present leading-edge content in high impact environments. mThink has a special focus on the rapidly changing environment facing marketing executives in an online world.

Social Media Examiner

The world’s largest online social media magazine, Social Media Examiner® helps millions of businesses discover how to best use social media, blogs and podcasts to

connect with customers, drive traffic, generate awareness and increase sales. Our mission is to help you navigate the constantly changing social media jungle. Our editorial team works with the world’s top social media pros to bring you original and comprehensive articles, expert interviews, reviews of the latest industry research and the news you need to know to improve your social media marketing.

Street Fight Magazine

Street Fight is a media, events, and research company covering the massive disruption taking place in local retail marketing. Street Fight celebrates the innovators in

location, mobile and social technologies who are driving this change.


About Our Media Partners: Continued

Target Marketing

Target Marketing helps professionals navigate multichannel direct marketing with innovative tactics,

techniques and solutions. No matter what challenges you face, our thought leaders can offer diverse opinions about what tactics are successful and the best practices to implement them in order to survive and thrive in this ever-evolving world.

The Paypers

The Paypers (www.thepaypers.com) is the Netherlands-based leading independent source of news and

intelligence for professionals in the global payment community. Our products are aimed at merchants, payment services providers, processors, financial institutions,

start-ups, technology vendors and payment professionals and have a special focus on all major trends and developments in payments-related industries including online and mobile payments, online/mobile banking, cards, cross-border e-commerce, e-invoicing and SEPA. We are also keen on keeping our readership informed with regard to online fraud prevention innovations and the most significant trends in the digital identity space.

Total Retail

Total Retail is the go-to source for marketing, e-commerce, operations and management executives

looking for the latest news and analysis on the omnichannel retail industry. A quarterly print issue, daily e-newsletter (Total Retail Report), daily-updated website, and virtual and in-person events offer brick-and-mortar retailers, e-tailers, catalogers, brand manufacturers and retail industry consultants the information they need to do their jobs more effectively.

Visibility Magazine

Visibility Magazine, founded in 2007, has become the guide to latest trends in internet marketing. Visibility Magazine conducts interviews with CEOs, shares opinions,

reviews products, and provides a wealth of information about the movements in the industry. The print medium holds great promise for Internet marketing vendors who are constantly looking for more channels to promote their services. Additionally, Visibility Magazine reaches many fringe businesses that may have been contemplating entering or expanding their Internet marketing campaigns. Visibility Magazine is published quarterly and covers a wide range of topics including, but not limited to, organic optimization, pay-per-click marketing, website analytics, affiliate marketing, and press release distribution. Visibility embodies high-quality content, good sense, superior taste, and the character of conscientious journalism.


Pricing

GROUP DISCOUNTS FOR RETAILERSGroups of 3 15% off per person off the current price

Groups of 4 20% off per person off the current price

Groups of 5+ 30% off per person off the current price

Groups of 10+ We have large corporate discounts - Contact us to find out more

PRICING FOR VENTURE CAPITALISTS

Gold Pass4 Day Conference Pass

$2,249

Four Day Conference Pass (Feb 27 - Mar 2, 2017)

Includes User Experience & Merchandising Summit

Two Evening Receptions - Mix and mingle with the best and brightest in the industry.

Full Access to ‘Technology Zone’ Exhibition Floor - Find the hottest up and coming tech and retail companies.

Access to Official eTail App - Set up meetings, message other attendees or even take a selfie!

Includes all meals and refreshments during conference

REGISTER

Silver Pass3 Day Conference Pass

$1,999

Three Day Conference (Feb 28 - Mar 2, 2017)





Excludes User Experience & Merchandising Summit

REGISTER

PRICING FOR NON-RETAILERS


$4,499


Includes User Experience & Merchandising Summit





REGISTER


$3,899







REGISTER

INDIVIDUAL PRICING FOR RETAILERS


$2,299 $1,499Register By Wednesday, November 30, 2016 | Save $800!


Email & CRM Summit (Retailer Only)

User Experience & Merchandising Summit

Search, Display & Online Media Summit (Retailer Only)

Mobile Summit (Retailer Only)




REGISTER


$1,999 $1,299Register By Wednesday, November 30, 2016 | Save $700!





Excludes Email & CRM Summit


Excludes Search, Display & Online Media Summit

Excludes Mobile Summit

REGISTER

Disclaimers: · Accommodation: Accommodation is not included in the above price packages. We have secured a special

discount rate at the JW Marriott Desert Springs Resort & Spa for our attendees. Once registered, you will receive your hotel discount code from our customer service department.

· Is your company speaking at eTail West? Call 1-888-482-6012 and get an EXTRA 20% off your ticket!

· A 6.35% sales tax will be added for Connecticut Residents.

· Solution Providers & Others Include: Any service provider to retail organizations - Including software vendors, internet developers, technology vendors, solution providers, third party logistics providers, consultants or companies with primary revenues resulting from commissions, subscriptions and/or advertising.

· Worldwide Business Research reserves the right to enforce the rate for Venture Capitalists and Non-Retailers.

· Our Customer Service team is available Monday-Thursday 9am - 5:30pm and Friday 9am – 3:30pm.

· Cancellation Policy: Any cancellations received in writing not less than eight (8) days prior to the conference, you will receive a 90% credit to be used at another WBR conference which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract fee will be retained by WBR for all permitted cancellations. No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference.

Documents

eTailWest2017 Brochure