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IntroductionIntroductionDefinitionEmirates Transport is the trade name of “Emirates General Transport
and Services Corporation”, fully owned by the UAE Federal
Government.
HistoryHistoryEstablished in 1981, with a core business to serve and monitor UAEpublic schools transportation services. It has an independentfinancial and management status. In 2013 the subordination ofthe Emirates Transport dependency was transferred to Emiratesinvestment Authority
HR Capabilities
Currently Emirates Transport has 13810 Employees | 2010 Emiratis |
8105 Drivers | 3549 Supervisors & Office Runners | 1726 Technical
Staff
Fleet
Emirates Transport owns a total of 14127 vehicles out of which are
6642 busses and the remaining 7485 are different sorts of vehicles
ranging between motorcycles to heavy and specialized trucks.
80060068006006 www.et.gov.aewww.et.gov.ae
VisionVision MissionMission CoreCore ValuesValues
Excellence and leadership in sustainable transport and services.
To offer the highest levels of luxury and comfort to our partners and
Safety | Care | Creativity | ParticipationExcellence | Transparency| Responsibilityclients, through an innovative team of
human resources, offering diverse transport, maintenance and rental services, in conjunction with facility management and supplementary services, in accordance with the applicable health and safety and environmental standards.
Responsibility
80060068006006 www.et.gov.aewww.et.gov.ae
Audit & Risk Mgt.Committee
Executive Committee
Risk Mgt.
Internal Audit
Director GeneralInvestment
Entities
Advisory Office
Finance Affairs Sector
Legal Affairs
Deputy DG
Opinion Poll Center
Board of DirectorsOrganizational ChartOrganizational Chart
Deputy DG
Support Services Sector
Corporate Services Sector
Business Devlp. Sector
Logistics ServicesSector
Technical ServicesSector
Transport & RentSector
Human Resources
Information System
Purchase
Location Mgt.
Facilities Mgt.
Strategic Planning & Excellence
Operations
HSE*
Government Communications
Business Development
Business Assessment
Projects Development
Marketing
Contracts & Tendering
Logistics Center
ET Driving Institute
Valet parking & Motorcycle Rental Center
Petroleum Transport
Center
AD Technical Services Center
Emirates Technical Services Center
Al Ittihad CNG Center
Technical Inspection Center
Al Wataneya Auctions Center
Government Transport
AD Transport & Rental Center
Emirates Trans. & Rental Center
Emirates Cars
RAK Trans. & Rental Center
East Coast Trans.& Rental Center
Governmental School Transport
Center
Private School Transport Center
Advertising Services CenterCompetitive
Information Center
School Services Center
School TransportSector
Ras Al KhaimahTechnical Services Unit
East Coast Technical Services Unit
9 Branches
80060068006006 www.et.gov.aewww.et.gov.ae
Services:Services:
This department provides school transport services through the two school transport centers - Government and Private Centers - to all government school students throughout the UAE, in accordance to agreements signed with the Ministry of Education and the Abu Dhabi Education Council (ADEC), as well as for private Arabic and foreign schools in the UAE. For customers desiring to benefit from
ET Sectors ET Sectors -- School TransportSchool Transport
Services:Services:schools in the UAE. For customers desiring to benefit from such services, the School Services Center provides support services to educational sector institutions, along with the Advertising Services Center, which is engaged in advertising on ET’s buses and vehicles.
�About 217512 students are transported dailythrough the two-shift system.
�They attend 700 schools.�The number of buses in service is 4,250 buses.
�These buses have a capacity of 318000 seats.�The buses travel through 6200 daily regulated lines.�They stop at 90,000 assembly points.�They travel for 95 million kilometers a year.�They are driven by 4,200 drivers.
�Student safety is supervised by 3,295 male and femaletransport supervisors.
�The fleet is run through 9 branches, operating 26affiliated school bus stations.
80060068006006 www.et.gov.aewww.et.gov.ae
Governmental School Governmental School
Transport CenterTransport Center
Private School Private School
Transport CenterTransport CenterSchool Services CenterSchool Services Center
Advertising services Advertising services
CenterCenter
School TransportSchool Transport
The Center provides school transport services to all
The Private School Transport Center provides school
This Center provides qualified supervisors who accompany
Provides advertising, marketing, and promotional
government school students through ET’s nine branches spread across the country.
transport and school bus rental services through ET’s nine branches spread across the UAE to all students and private schools desiring to avail such services.
students transported in school buses from and to their place of residence. In addition, it provides internal correspondence services to schools.
services on school, commercial, and university buses, in addition to free community advertising space throughout the country.
80060068006006 www.et.gov.aewww.et.gov.ae
ET Sectors ET Sectors -- Transport & RentalTransport & Rental
Government Transport CenterGovernment Transport Center Emirates Transport & Rental CenterEmirates Transport & Rental CenterAbu Dhabi Transport & Rental CenterAbu Dhabi Transport & Rental Center
The Center provides transport and The Center provides all kinds of transport and rental services; it
Aims at delivering a diversified range The Center provides transport and rental services to ministries and federal agencies, by supplying vehicles appropriate for the agencies’ various functions, along with qualified drivers.
transport and rental services; it manages and operates long term public transport and rental services to a great number of corporations and leading companies in Abu Dhabi, Al Ain, and the Western Region.
Aims at delivering a diversified range of high-quality and efficient staff transport services to public and private organizations in Dubai, Sharjah, Ajman, and the Central Region
Agricultural Machinery UnitThe center has a unit which provides specialized services to farmers.
80060068006006 www.et.gov.aewww.et.gov.ae
Emirates Cars CenterEmirates Cars Center RAK Transport & Rental CenterRAK Transport & Rental CenterEastern Coast Transport & Eastern Coast Transport &
Rental CenterRental Center
The Center manages and operates taxi Provides a diversified range of highly The Center provides a diversified range
ET Sectors ET Sectors -- Transport & RentalTransport & Rental
The Center manages and operates taxi services, and provides tourist transport and car rental services. The Emirates Limousine Unit forms part of the Center and provides luxury car transport services to individuals and companies.
Provides a diversified range of highly professional and specialized transport, rental, and maintenance services in the Emirate of Ras Al Khaimah.
The Center provides a diversified range of transport, rental and maintenance services, according to the best applied practices, across the East Coast (covering Fujairah and Sharjah eastern region).
80060068006006 www.et.gov.aewww.et.gov.ae
Abu Dhabi Technical ServicesAbu Dhabi Technical Services
CenterCenter
Emirates Technical ServicesEmirates Technical Services
CenterCenter
Al Al IttihadIttihad CNG VehicleCNG Vehicle
Conversion CenterConversion Center
ET Sectors ET Sectors -- Technical ServicesTechnical Services
The Center provides technical services, Provides technical and periodic repair This Center is specialized in converting The Center provides technical services, vehicle maintenance and repair services, management of technical shops and other supporting services for clients in the emirate of Abu Dhabi.
Provides technical and periodic repair and maintenance services in Dubai, Sharjah, Ajman, and the Central Region (Al Dhaid and Umm Al Quwain) for all clients in all sectors.
This Center is specialized in converting vehicles to run on Compressed Natural Gas (CNG) and providing technical services, repairs, and maintenance for converted vehicles.
• Auto Body Repair Unit.
• Dry-clean Unit.
• Tire Retreading Unit.
• Road Assistance Unit.
• Emirates’ Heavy Equipment Unit.
• Luxury Vehicles Unit.
• Technical Support Unit.
• Towage & recovery unit.
• Vehicles Dry wash unit
• Accidental damage repairs unit.
• Vehicles A / C & cooling systems
maintenance and repair units.
80060068006006 www.et.gov.aewww.et.gov.ae
Technical Inspection CenterTechnical Inspection Center Al Al WataneyaWataneya Auctions CenterAuctions Center
It provides technical inspection services to vehicles, as well as management services for
The Center provides auction organization and management services for the sale of ET
ET Sectors ET Sectors -- Technical ServicesTechnical Services
vehicles, as well as management services for axle weight stations for heavy vehicles. The Center provides its services in many areas across the UAE, including Musaffah and SaihShoaib in Abu Dhabi, Mazyad and Khatam Al Shukla in Al Ain, and Al Guwaifat in the Western Region.
and management services for the sale of ET used vehicles, as well as for public and private agencies possessing fleets of vehicles, in order to achieve the utmost benefit to both parties of the auction. Currently the Center organizes auctions in the emirates of Abu Dhabi and Sharjah.
80060068006006 www.et.gov.aewww.et.gov.ae
RasRas Al Al KhaimahKhaimah TechnicalTechnical
Services UnitServices UnitEast Coast Technical Services UnitEast Coast Technical Services Unit
The unit provides a diversified range of highly professional and specialized technical
The unit provides a diversified range of highly professional and specialized
ET Sectors ET Sectors -- Technical ServicesTechnical Services
highly professional and specialized technical and maintenance services in the Emirate of Ras Al Khaimah.
highly professional and specialized technical and maintenance services across the Eastern Coast (Covering Fujairah and Sharjah eastern region)
80060068006006 www.et.gov.aewww.et.gov.ae
Logistics CenterLogistics Center
ET Sectors ET Sectors -- Logistic ServicesLogistic Services
Petroleum Transport Petroleum Transport
CenterCenterET Driving InstituteET Driving Institute
Valet Parking & MotorValet Parking & Motor--
cycle Rental Centercycle Rental Center
Provides a range of services covering shipping, customs
Manages, operates, and maintains liquid sulfur
Provision of driving lessons, for light and heavy
The Center provides motorcycle and electric car
clearance, goods land transport and rental of freight trucks.
transport tanks, petrol tanks, and oil and gas transport services for public and private sector companies.
vehicles and buses, under the supervision of qualified teachers.
(Club Cart) rental services, with or without driver, for a number of public and private customers, in addition to valet parking for hotels, tourist establishments, and major events.
80060068006006 www.et.gov.aewww.et.gov.ae
Transport & Rental Transport & Rental
ET ServicesET Services
Technical Services Technical Services Logistics ServicesLogistics Services School TransportSchool TransportIndependent Independent
InvestmentsInvestments
• Taxi services• Facilities management• Guarding and security
• Transportation & Rental services
• Transport colleges &
• Logistics services• Logistical transportClearance
• Technical maintenance• Dry cleaning• Heavy truck weighting
• Public schools transportation
• Private schools • Guarding and security• Technological
transport services
• Transport colleges & universities students
• Fleet management• Staff & workers transportation
• Medical transport services
• Electrical vehicles rental• Motorcycle rental• Limousine• Parking management &valet parking
• Agricultural services
Clearance• Refrigerated transportation
• Transportation of hazardous material
• Petroleum transfer• Driving Institute
• Heavy truck weighting centers
• Truck bodiesmanufacturing
• Workshops management
• Selling of used vehicles• Accidents repair & body workshop
• Private schools transportation
• Provide supervisors and correspondents
• Mobile advertising onbuses
• School fleet management
80060068006006 www.et.gov.aewww.et.gov.ae
Speed TaxiSpeed Taxi ReyamaReyama TaxiTaxi Emirates National Facility ManagementEmirates National Facility Management
InvestmentsInvestments
A company equally owned by AjmanCorporation for Public Transport andEmirates Transport, it manages andoperates taxis, and provides and rents cars
An equally owned company of EmiratesTransport and Fujairah Foundation forTransport. It manages and operates taxis,and provides and rents cars and bus
A subsidiary of Emirates Transport,specializing in providing facility services toits clients, and aims at promoting itsoffered services to attain highest levels of
Emirates Model Building MaintenanceEmirates Model Building Maintenance Emirates Security Services CompanyEmirates Security Services Company Emirates Transport Technology SolutionsEmirates Transport Technology Solutions
operates taxis, and provides and rents carsand buses in the Emirate.
and provides and rents cars and busservices in the Emirate.
Emirates Transport has created acompany specializing in transport-relatedtechnology solutions and systems.
offered services to attain highest levels ofcustomer satisfaction.
A joint venture between EmiratesTransport and Al Ghurair Group, EMBMis concerned with the provision offacility management related servicessuch as cleaning, maintenance, andother supporting services.
Offers general security services to public andprivate companies across the UAE, throughspecialized staff with long-standing securityexperience, who were adequately trained toundertake such activities. The companycarried out its activities in partnership withMondial Security services in Abu Dhabi.
80060068006006 www.et.gov.aewww.et.gov.ae
InvestmentsInvestments
The SaudiThe Saudi-- Emirati Transport CompanyEmirati Transport Company
It is an equally owned venture between the Saudi Public Transport Company (SAPTCO) and Emirates Transport (ET). The company will focus on providing
Emirates National Facility ManagementEmirates National Facility Management
Emirates National Facility Management has managed Emirates Transport facilities for over a decade, and officially launched the company in 2013 as a limited liability The company will focus on providing
school transport services to public and private sector schools in K.S.A., with scope for future expansion into other transport-related all over the K.S.A.
company in 2013 as a limited liability company to service our clients properties.
80060068006006 www.et.gov.aewww.et.gov.ae
80060068006006 www.et.gov.aewww.et.gov.ae
AwardsAwards
Emirates Government Service Excellence Award, Sheikh
Khalifa Government Excellence Program for two consecutive
periods 2010 & 2012
Dubai Award for Sustainable Transport for Six consecutive
years from 2008 to 2013
Great Work place Award 2014
80060068006006 www.et.gov.aewww.et.gov.ae
AwardsAwards
IDEAS ARABIA 2013UITP (Customer Service )
Awards 2013
Al Tawteen Award |2007
Dubai Chamber CSR Label | 2012
CSR Award 2008 |
BGreen2012 Awards For Sustainable Energy
IDEAS ARABIA 2013Awards 2013
80060068006006 www.et.gov.aewww.et.gov.ae
Dubai Quality Award | 2001 UAE Excellence Award 2010 -2011
AwardsAwards
Investment in HR Certificate | 2003GWR Largest Parade of School Buses in the World |2011
UAE IDEAS Awards 2013
Bgreen 2013 Awards For Sustainable Energy
Emirates Energy Award 2013
Great Work place Award 2014
80060068006006 www.et.gov.aewww.et.gov.ae
CertificatesCertificates
Environmental Management Systems ISO 14001 Certificate : 2010
Customer Complaints Management System ISO Certificate 10002 : 2004
Quality Management SystemsISO Certificate 9001 : 2010
Occupational Health & Safety Management OHSAS Certificate 18001 : 2003
Customer Satisfaction Management System ISO Certificate 10001 : 2007
Risk Management System ISO Certificate 31000 : 2009
Guidelines for Training Management System ISO Certificate 10015 : 1999
80060068006006 www.et.gov.aewww.et.gov.ae
Clients’ Sectors Clients’ Sectors -- Government SectorGovernment Sector
80060068006006 www.et.gov.aewww.et.gov.ae
Clients’ Sectors Clients’ Sectors -- Government SectorGovernment Sector
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Clients’ Sectors Clients’ Sectors -- Education SectorEducation Sector
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Clients’ Sectors Clients’ Sectors -- FMCG & Restaurants Sector FMCG & Restaurants Sector
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Clients’ Sectors Clients’ Sectors -- Oil & Gas SectorOil & Gas Sector
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Clients’ Sectors Clients’ Sectors -- Tourism & Hotels SectorTourism & Hotels Sector
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Clients’ Sectors Clients’ Sectors -- Tourism & Hotels SectorTourism & Hotels Sector
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Clients’ Sectors Clients’ Sectors -- Industrial SectorIndustrial Sector
Clients’ Sectors Clients’ Sectors -- Courier & Logistic SectorCourier & Logistic Sector
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Clients’ Sectors Clients’ Sectors -- Community ServicesCommunity Services
Clients’ Sectors Clients’ Sectors -- Tele Communication SectorTele Communication Sector
Clients’ Sectors Clients’ Sectors -- Health SectorHealth Sector
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Clients’ Sectors Clients’ Sectors -- Sport ClubsSport Clubs
Clients’ Sectors Clients’ Sectors -- Construction & Contracting SectorConstruction & Contracting Sector
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Clients’ Sectors Clients’ Sectors -- Banking SectorBanking Sector
Clients’ Sectors Clients’ Sectors -- Retail SectorRetail Sector
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Contact UsContact Us
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