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Essential Elements of a Successful Engineering and Construction Project
SUMMARY This paper discusses the essential
elements of a successful engineering and construction project. These include clearly defined objectives, definition and criteria, procedures, controls, and management tools. Equally important are a professional, participatory climate and a highperformance management team to implement the program. Examples from a minerals project are presented to illustrate major points.
INTRODUCTION Persons who are engaged in the
engineering and construction business and those who are owners and operators of minerals industry facilities realize that the success of an engineering and construction project is frequently determined during the comparatively short and sometimes hectic period between completion of research and development work and the beginning of design and construction activity that follows. During that time, what many professionals call the six axioms of successful project performance must be observed and tenaciously obeyed. The first three axioms are: communicate, communicate, communicate; and the last three are document, document, document.
The purpose of this paper is to discuss the basic fundamentals and essential elements of project management which will produce an effective project management plan and a successful engineering and construction project.
The essential elements of an effective project plan include clearly defined objectives, criteria, procedures, controls, and management tools. It should be noted that regardless of project size, e.g., $10 million or $1 billion, the same elements should be utilized; only the complexity of their detail will vary. In addition, paramount to the achievement of a successful engineering and construction project is the selection of a "high performance" project management team to direct the program. Of equal importance is the development and
Lyn E. Wiele and Martin E. Messner
maintenance of a professional, participatory climate in which all personnel feel responsible for the operation's success and from which they receive satisfaction and reward.
OBJECTIVES
First, let us look at the formulation of the objectives out of which a successful project will evolve. Obviously, the objectives of a project can be viewed from two perspectives, that of the owner and that of the engineer/contractor.
When the owner has dedicated a large sum of money to a capital project, realization of adequate return on that investment in the shortest possible time is of major importance. In addition to the financial commitment, the owner has made a sociological commitment to the community area where this facility will be located. Therefore, for the owner to fulfill these commitments, the engineer/contractor selected for the work is expected to complete the project on time and within budget.
Owners are practical people and ordinarily do not expect miracles from the engineer/contractor. Neither do they expect the engineer/contractor to give so much blood toward the achievement of nearly impossible schedules that the engineer/contractor will lose large sums of money. Rather, they want to maintain a good business relationship and receive a fair return on their investment.
Engineering contractors are In
business for several reasons, and a principal one is to make a profit. In addition, by accepting responsibility for the work, they too have made a sociological commitment to provide jobs for their own employees and the owner's employees at the new plant. They are also eager to complete projects on time and within budget, not only for contractual reasons, but also out of a sense of pride and for the sake of their reputation in the industry. Achievement of these goals is unequivocally in the best interests of the owner and the engineer/
JOURNAL OF METALS • February 1984
contractor, since it will also contribute to maintenance of a good business relationship and receipt of a fair return on investment for both parties.
CONTRACT
Since the overall objectives from both the owner's and the engineer/ contractor's viewpoint are similar and interrelated, successful project execution requires mutual understanding. Therefore, the project objective must be clearly and concisely defined by the owner. Generally, that definition will result from repeated meetings between the owner, the engineer, and third parties. Subsequently, the means of achieving the objective, which for the purposes of this discussion will be the design and construction of a minerals industry plant of a specified size and capacity, must be explicity expressed in a contractual agreement between the owner and the selected engineer/contractor. Since minerals industry capital projects are continually increasing in cost and complexity and frequently in magnitude, owners typically prefer extensive participation in project progress and control. Thus, contracts based upon turnkey, cost-plus-fixed-fee (CPFF) conditions are commonly selected because they allow for the desired level of owner involvement in the project. A good CPFF contract agreement will include the following provisions:
1. A detailed description of the project
2. A detailed statement of work to be pe.rformed
3. Compensation terms 4. Dates for starting and complet
ing the work 5. Special provisions, including:
a. Changes b. Insurance c. Termination and suspension
6. General provisions, including: a. Agent of owner or independent contractor b. Books and records c. Ownership of drawings d. Responsibility and liability
41
e. Notices f. Applicable laws g. Assignment h. Entire agreement
PROJECT DEFINITION AND CRITERIA
During the period of negotiation of a mutually agreeable contract, development of the project definition, and the project and design criteria frequently begin.
Project Definition The project definition should be a
short narrative statement describing briefly and concisely what the project is and where it will be located. For example, the project definition for a representative minerals project would include the nature or type of ore, the amount of overburden or waste, products, and the like. It would also include the location of the mine or mines, the plant components, such as ore preparation, leaching, separation, purification, refining, and ancillaries which typically include the office, warehouse, power plant or distribution system, and maintenance facilities. Of equal importance (if applicable) is the location of tailings disposal facilities and water collection or impoundment reservoirs. A statement of battery limits and exclusions from the project scope may need to be included for clarity.
I PROCUREMENT
MANAGER
PROCUREMENT
- PURCHASING
OWNER'S R EPR ESENTATIVE
I ENGINEERING
MANAGER
ENGINEERING
- OESIGN
Project Criteria
Project criteria are the technical scoping and descriptive statements, approved by the owner which establish all parameters required for the project. They define the project in terms of (1) the scope of work, process and operating criteria, and general outline specifications for equipment, buildings, and infrastructure; and (2) the schedule and various control methods to be utilized in accomplishing the job, This document is generally developed within the first 10-20% of the project schedule. Frequently on projects where a sufficiently detailed study has been completed, the project criteria will be essentially developed before the detailed design, procurement, and construction begins. The project criteria should be sufficiently comprehensive to provide mutual understanding between the owner and the engineer/ contractor regarding what is to be done, the key dates for completion of work by element, all pertinent data, and most important, the basis for project control.
Design Criteria
Design criteria are usually contained in a separate document that establishes the basis for detailed design by each applicable design discipline which is to be employed by the engineer/contractor. Items cov-
ORGANIZATION CHART FAROUT MINING COMPANY BUFFALO URANIUM Mill
SOUTH FORK COUNTY. MONTANA
VICE PRESIDENT MINERALS DIVISION
I
PROJECT MANAGER
I I
PROJECT CONTROLS MANAGER
ered in the design criteria should include:
1. Conceptual drawings. 2. Plant site conditions such as
geology, hydrology, and meteorology. 3. Codes and regulations for local,
state, and federal compliance. 4. Material and equipment outline
specifications and standards. 5. Design criteria for each engi
neering discipline.
PROJECT MANAGEMENT PROCEDURES
The project criteria provide the needed definitions and information for starting the work. But how the work is to be done, who is responsible, what documentation will chart progress, when the various milestones are to be passed and targets met, where the many activities of project execution are to take place, and how this large assortment of people, functions, entities, and work can unite in harmony, and efficiently produce the desired outcome - these are questions that can be answered only by imposing the discipline of appropriate procedures. If the project procedures are well conceived and if the personnel are competent and motivated, then adherence to the procedures, which include planning, cross-checking, and coordinating, should assure a successful project.
I CONSTRUCTION
MANAGER
t
DUALITY ASSURANCE MANAGER
PROJECT CONTROL FiElD OPERATIONS QUALITY ASSURANCE & CONTROL
- ESTIMATING - E)(PEOITI NG - PROCESS/PROJECT - SCHEDULING
- CONST RUCTION SUPERVISION
- FOR ENGINEER ING. PROCUREMENT. CONSTRUCTION - TRAFFIC - TECHNICAL - COST - CONSTRUCTION
COOROINATION - PROCEDURES ADMINISTRATION - FielD PROCUREMENT - ACCOUNTING - INDUSTRIAL RELATIONS - FIELD ENGINEERING
Figure 1. Tvplcal task-force functional organization chart.
42 JOURNAL OF METALS • February 1984
FAR OUT MINING COMPANY BUFFALO URANIUM MILL SOUTH FORK COUNTY, MONTANA
MANPOWER AND ENGINEERING DESIGN FORECAST ENGINEERING, SUPERVISION AND PROCUREMENT
JOB NO DATE APRIL 30, 1982
100 r-,--.---,----.--,----,-r-,---,----r---r----.--,--"""'.--,-,----,----.--,----,-r-,--,----,---.-r-, 100
~ ..... - I I TOITAC~ANP~W'RI
80
60
40
10
J/~
. /) Zr- OESiGN
:l.. ~l-!~. ,. ~ /- MAN.MONTHS-ACTUAL
i r-'" ' ........
r- r V MANMDNTHS~ : ... ~
.......... JAN 1981 FORECAST •••••• CURRENT FORECAST _ ACTUAL
DESIGN COMPLETION
.......... JAN 1981 FORECAST _ ACTUAL
_ .... i,..vil.:rl I / ...... , ............... ~ =~ I-- R'j'ORTOATE
I ~ FDiECATST I : ..... • •• o ~ ..,~ I ',~L!.~. !!.L!.~, ~!.~ •• ••• •• ••
NO J F M A M JiJIA S D NO J F M AM J J AS 0 NO J
1980 1981 1982 1983
EXHIBIT B
80
60
40
10
Figure 2. Manpower forecast and report of personnel in engineering, supervision, and procurement in the home office.
FAR OUT MINING COMPANY BUfFALO URANIUM MILL SOUTH FORK COUNTY, MONTANA
MANPOWER FORECAST AND REPORT CONSTRUCTION AND CONSTRUCTION MANAGEMENT
LEGEND _ ~ CONSTRUCTION ACTUAL ___ = CONSTRUCTION FORECAST
JOB NO DATE APRil 30, 1982
0000 0 ~ CONSTRUCTION MANAGEMENT FORECAST
••••• - CONSTRUCTION MANAGEMENT ACTUAL 150 .---,--'--,-----,----.--.----,r----.--.----,r----.-,--r--,-~,--r--r-,--r--, 15
r--; --I ~__ I
~ _. _ J __ lONSTRtCTION~iOMPLEi, -- STA~TU''''
I -- ~- I
~ 100
~~ I _"'" I
0001000
'--I
i ~
~.
i .0. eo •• 0 •• 0. 000 OOOOOOCOOO
S 50 oeo oeo . 10000
I-- REPORT DATE I I I I
000 000
i..-. -- --.. o ~~~--~+_~_4--+-~_+--~+_~-4--+-~_+-I~_4--~g~o
A S o N 0 F M A M J A S o N 0 J
1981 1982 1983
EXHIBIT C
Figure 3. Manpower forecast and report for construction and construction management.
Although each project will have its own unique requirements in addition to elements common to most projects, the procedures will describe in . succinct terms the understanding between the owner and the engineer/ contractor as to the method of carrying out the following:
Engineering '- including design, specifications, bid analysis, vendor data review, and assistance with construction and startup.
Procurement - including bid requests, bid analyses, purchase order and subcontract awards, expediting, and traffic.
Accounting - including billing for services.
Reporting - for physical progress, cost trends, and actual cost compared to the control budget.
JOURNAL OF METALS· February 1984
Project Control - including estimating, scheduling, progress, cost, and quality assurance controL
Field Operations - including construction and/or construction management.
Miscellaneous Work Related Activities - covered by: • a general description of each proj
ect function and responsibility • up-to-date organization charts • delegations of authority for key
personnel • communication and document dis
tribution charts • brief outline of checkout, accept
ance, and start-up procedures • a summary description of the proj
ect criteria document, It seems that frequently the big
gest problem is getting the proce-
dures manual issued, Our advice is to issue those procedures which can be defined within the first few weeks of the job and then later fill in the blanks when needed,
PROJECT MANAGEMENT CONTROLS
Scope
Project work must be controlled so that the amount of work done is neither more nor less than required by the contract, Control in this area is applied by reference to the project criteria and in particular to the detailed scope of work. Any deviation from the project criteria or the defined work, either a reduction or an increase, must be the subject of a contract scope change or a design development change and be approved by the owner prior to execution.
Schedule
One of the most vital elements of control is the project schedule. This document formally establishes the sequence for performing all engineering, procurement, and construction services and the duration of these activities,
Cost and Progress
Monitoring and reporting actual cost, time, and physical progress of the work as compared to the budget and schedule are elements of control vital to completion within budget and on time, Timely reports of cost and progress provide data needed to perceive adverse trends and implement corrective action when warranted,
Quality Assurance
A fourth element of control that is most critical and vital to timely project completion within the budget is an effective quality assurance program applicable to all engineering, procurement, and construction activities, Skillful implementation of a good quality assurance plan will reduce wasted time and money spent to correct needless errors and enhance the completion of the project objectives on time and within budget.
PROJECT MANAGEMENT TOOLS
Having defined and discussed the project objectives, project definition and criteria, project management procedures, and project management controls, our next point of emphasis covers the means or tools of project management needed to efficiently perform the work,
43
Project Plan
The project plan is the basic management "tool" needed for effective and timely implementation of all work. Actually it is a group of management tools including the following: Work Plan. The work plan describes the engineer/contractor's method of performing all work outlined in the project scope. (The scope tells what is to be done; the work plan tells how it will be dOhe.) The work plan interrelates the various services and ties them to specific activities and personnel. It should be written in a narrative format with an emphasis on ease of reading, Organization Plan. A task-force organization led by a project manager is ideally suited for the execution of an engineering/constructioh project. All key positions should be shown on an organization chart and supplemented by a narrative description of the responsibilities of each principal position. Figure 1 is a typical task-force functional organization chart.
Vital supplements to the organization plan are manpower charts which show cumulative forecasts and actual personnel employed on the project. Figure 2 shows a manpower forecast and report of actual personnel employed for engineering, supervision, and procurement in the home office. Figure 3 shows the manpower forecast and report of actual personnel required in the field for construction and construction management. Schedule. The master schedule identifies planned activities, establishes the sequence and order of importance, and defines the time required to perform each activity and the total project. Figure 4 shows a typical project overview schedule for use at the executive management level to develop a contract agreement. As the work progresses, more detailed schedules must be prepared. Estimate of Cost. A detailed estimate of cost should be developed on the basis of approved conceptual engineering and an approved schedule. It should be organized in accordance with a standard classification of cost accounts to readily provide for identification of project charges. This estimate should then be established as the control budget. Quality Assurance Plan. The quality assurance plan is actually part of the work plan; however, it is such a vital part that it deserves special emphasis. First, let us clarify this somewhat confusing terminology by providing two definitions. The first
44
PROJECT OVERVIEW SCHEOUlE FARQUT MINING COMPANY BUFFALO URANIUM Mill
SOUTH FORK COUNTY, MONTANA Job No ---O~I~
1980 19S1 1982 1983 ACTIVITY
N DJFMAMJJASONOJFMAM j J A SON 0 J F
PROJECT MANAGEMENT/ENGINEERING
DETAil DESIGN
PROCUREMENT
CONSTRUCTION
STARTUP
~-
EXHIBIT 0
Figure 4. Typical project overview schedule for use at executive management level to develop a contract agreement.
definition is for the word "quality" and the second is for the term "quality assurance."
The dictionary definition of "quality" is "the degree of. excellence"; in other words, it is the conformance to a pre-established standard. Engineers pre-establish these standards through their drawings and specifications. There can be a quality Ford car as well as a quality Lincoln Contihental; both are quality to their individual standards.
Quality assurance comprises all of those planned and systematic actions that a project manager takes to provide adequate confidence that a structure, system, or component will perform its intended function In
service or achieve its desired quality. Three major elements of a success
ful project are cost, schedule, and quality. Project management has always paid much attention to the first two, i.e., cost and schedule. Figure 5 is a cartoon that shows the effects of primarily considering cost and schedule to the exclusion of quality.
What about quality, the third element of a successful project? Should it be taken for granted and assumed that quality is going to happen without planning for it? What would happen to cost and schedule if left to chance? Obviously, the effects of not achieving the desired quality can have an enormous impact on cost and schedule due to associated rework and repair costs resulting from riot doing a job right the first time. The establishment of a plan for achieving the specified quality should be as well defined as the plan for assuring that cost and schedule objectives are met. .
Standard Forms
Standard forms are additional project management tools that should be utilized for implementing the following services: design, procurement, engineerihg/construction management, plant checkout and start-up, and project control.
These forms promote efficiency, timeliness, and uniformity In the performance of these tasks and minimize the hours required to complete the work.
Electronic Data Processing Systems
Computers are another tool that every engineer/contractor should be using to enhance the speed, accuracy, and timeliness of project execution and control, particularly for large projects. Computer programs are in common use today for design and drafting, cost estimating and control, schedulihg and progress, procurement control, reporting, and accounting.
PROJECT MANAGEMENT TEAM Paramount to the achievement of
a successful engineering and construction project is the appointment of a "high performance" project management team to direct the program.
In the selection of a project manager, technical competence and applicable experience are usually judged most important. However, the project manager should also be exceptionally competent in employee relations, labor relations, and public relations. He or she should be diplomatic and cooperative. Also, he or she should be a skillful negotiator,
JOURNAL OF METALS • February 1984
However, we can save 700 lira and two months by not taking soil tests .
Figure 5. Example of quality suffering when cost and schedule are the primary considerations.
assertive, resourceful, cautious, an articulate communicator, a pragmatist, a synthesist (i.e., able to pull loose ends together), and maintain a good personal appearance.
Similarly and ideally, the other key members of the management team, i.e., engineering manager, project controls manager, procurement manager, construction manager, quality assurance manager, and their immediate subordinates will also possess most of these attributes.
Another vital factor is the development and maintenance of a
,'OJaiIWAtlJWl1VIJUI) (Continued from page 40)
Sponsor: Iron and Steel Society of AIME The conference, held in conjunction
with the 68th Steelmaking and 44th Ironmaking Conference, will cover the design and applications of sensors and sensor-based instruments to measure and/or control the properties of raw material; the production of coke, iron, and steel; and the casting of steel into ingots or continuous-cast product and the forming of finished product.
Contact J. P. Hoffman, Homer Research Laboratories, Bethlehem Steel Corporation, Bethlehem, Pennsylvania 18016; telephone (215) 694-7778,
JOURNAL OF METALS • February 1984
professional, participatory working climate where all personnel feel responsible for the operation's success. Development of this environment will be enhanced by delegation of responsibility downward to the "point of action" - the point at which the individual or group capable of taking action can be provided with the information necessary to take intelligent and correct action.
Point-of-action control needs management surveillance and overall management controls; however, the development of esprit de corps, the
International Conference on Wear of Materials April 14-18, 1985
Vancouver, B.C., Canada Sponsors: AIME, ASME, ASTM, ASM,
ACerS, ASLE Topics will cover all wear and erosion
mechanisms; modes of wear (abrasion, scuffing, corrosive wear, etc.); wear of various materials; wear of various devices and products in industry; diagnosis of wear failure; effect of service conditions on wear; influence of material choices in the control of wear; wear testing standards; and design for wear
willingness of individuals to work and if necessary, sacrifice for the success of their group, is by far the most effective and powerful means of program management.
References 1. John W. Hackney. "Control and Management of Capital Projects", John Wiley & Sons, 1966. 2. Dick Sharad, "Project Management for the 80's," Project Management Institute, Drexel Hill, Pennsylvania, 1982.
ABOUT THE AUTHORS
Lyn E. Wiele, Project Manager, Apersey Construction Co., Seven Freelon Street, P.O. Box 77923, San Francisco, California 94107.
Mr. Wiele holds a BS in civil engineer
ing and in mechanical engineering from Heald Institute of Technology, San Francisco, California. He is a registered civil and mechanical engineer in California and professional engineer in Pennsylvania, Prior to joining Apersey Construction in 1983, he spent over 30 years with Raymond Kaiser Engineers in project management, engineering, and construction for minerals, metals, transportation, and government projects. He is also an associate conSUltant with Management and Technology Resources International, Oakland, California,
Martin E. Messner, Chief Metallurgical Engineer, Minerals Division of Raymond Kaiser Engineers Inc., P.O. Box 23210, Oakland, California 94623.
Mr. Messner received BS and MS degrees in metallurgical engineering from Montana Tech and an MS in engineering from Purdue University. His proMssional work has dealt principally with development and engineering activity in ore beneficiation and extractive metallurgy related to copper, nickel, cobalt, molybdenum, uranium, and the precious and platinum group metals. He is a member of The Metallurgical SOCiety of AI ME.
resistance. Submit 200-word abstracts by March
31, 1984 to K. C, Ludema, Mechanical Engineering Department, G. G. Brown Bldg., University of Michigan, Ann Arbor, Michigan; telephone (313) 764-3364.
Thirtieth Annual Pacific Northwest Metals and Minerals Conference
April 30-May 2, 1984 Portland, Oregon
Sponsors: AIME, A WS, ASM, NACE, and AIChE
(Continued on page 65)
45