eServices

website : eservices.sangareddy.telangana.gov.in

Home Screen

STEP BY STEP GUIDANCE TO PETITIONERS

In Grievance Click on “Click Here”

Click on Grievance Registration

Fill the mandatory (*) fields

Click on Submit

Your grievance registered vide application no

Message received by citizen

citizen can check status by clicking on application Status

Enter any field and click on submit

Status shown

DEPARTMENTAL USERS

HOW TO ACT UPON GRIEVANCE

Step:1 Enter the login credentials and click on login

Step:2 Click on Dashboard

Step :3 Click on grievance to be categorized

Step :4 Select The Category

Step 5: See the attached documents

Step :6 Attached document shown on the screen

Step:7 Choose the Category

Step:8 Add the remarks

Step:9 Click on Submit

Step :10 Message to citizen as shown

Step :11 Click on dashboard to process the categorized grievances.

Step :12 Click on No of grievances Pending

Step :13 Select the status

Step :14 Add Remarks

Step :15 Click on Submit

Step :16 status message to citizen

Step :17 Click on dashboard

Step :18 Click on No of grievances redressed

Step :19 click on Log out