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Build it and they will come? Strategies for populating a self serve data repository GERRY RYDER AND SUE COOK

eResearch Australia 2012 "Build it and they will come?"

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Page 1: eResearch Australia 2012  "Build it and they will come?"

Build it and they will come? Strategies for populating a self serve data repository

GERRY RYDER AND SUE COOK

Page 2: eResearch Australia 2012  "Build it and they will come?"

*Misquote from “Field of Dreams” 1989.

Build it and they will come?*

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 3: eResearch Australia 2012  "Build it and they will come?"

Who are “they”? Introduction to CSIRO researchers

What are we building? About the CSIRO Data Access Portal (DAP)

What might get them to come?Strategies employed so far to populate the

DAP What worked? Outcomes of the strategiesWhat are we going to do next?

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 4: eResearch Australia 2012  "Build it and they will come?"

62% of our people hold

university degrees 2000 doctorates 500 masters

With our university partners, we develop

650 postgraduate research students

Top 1% of global research institutions in 14 of 22 research fields

Top 0.1% in 4 research fields

Darwin

Alice Springs

Geraldton 2 sites

Atherton

Townsville2 sites

Rockhampton

Toowoomba

GattonMyall Vale

Narrabri

Mopra

Parkes

Griffith

BelmontGeelong

HobartSandy Bay

Wodonga

Newcastle

Armidale 2 sites

Perth3 sites

Adelaide2 sites Sydney 5 sites

Canberra 7 sites

Murchison

Cairns

Irymple

Melbourne 5 sites

About CSIRO

Werribee 2 sites

Brisbane6 sites

Bribie Island

People

Divisions

Locations

Flagships

Budget

6500

12

58

11

$1B+

Page 5: eResearch Australia 2012  "Build it and they will come?"

What we built: Data Access Portal (DAP)

• Developed by CSIRO Information Management & Technology (IM&T) and research partners

• Secure repository• Enables external publication but options for other access

levels• Self serve and enterprise wide• Options for searching, retrieving and downloading

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 6: eResearch Australia 2012  "Build it and they will come?"

How we built it:DAP development and implementation

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 7: eResearch Australia 2012  "Build it and they will come?"

Strategies: Develop a user friendly system• Respond to feedback from early adopters & reference

group (Agile methodology)• UI consultant – four easy steps to deposit

• Context sensitive help• Support for domain specific metadata schema• Scheduled data deposits• XML metadata import

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 8: eResearch Australia 2012  "Build it and they will come?"

Strategies: Incentives in the infrastructure

•Persistent identifiers for every collection•DOIs for public collections•Enable linking to “related materials”, including records

in our publications repository•Flexible access and permissions framework•Approval system to mitigate risk•Image gallery view and image metadata•Discovery- public records also findable in Research

Data Australia and Google

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 9: eResearch Australia 2012  "Build it and they will come?"

Strategies: add personal support

• Research Data Service (RDS) Support team practical, hands-on support for data deposits

• Advanced Scientific Computing (ASC) technical advice and assistance with preparing data for publication

• DAP Development team trouble-shooting system issues

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 10: eResearch Australia 2012  "Build it and they will come?"

Strategies: Train and promoteOnline• Help pages and trouble shooting guide• Sandbox environment• Intranet pages

Quick Reference CardsShort video tutorials

• Newsletter articles • Internal social media

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 11: eResearch Australia 2012  "Build it and they will come?"

Strategies: Train and promotePersonal

We talk and demo to anyone anytime! Face to face or video-conference – individuals, project

and business groups, internal conferences, tea room chats …

Training sessions through Library Services- reached 181+ (as of end Sept 2012)

Approver training – reached 80Face to face demo sessions on sites- group (reached 57+)

All delivering consistent key messages

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 12: eResearch Australia 2012  "Build it and they will come?"

Strategies: Marketing 101

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 13: eResearch Australia 2012  "Build it and they will come?"

Strategies: Targeting our approachesTargeting researchers:• Already sharing

just get data redirected to DAPaudit of what was already on our web sites

• At appropriate point in time in research process• With journal or funder mandates

getting together lists of journals and fundersgetting reports from project system on who funders are

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 14: eResearch Australia 2012  "Build it and they will come?"

• Started 15 September 2012

• Phone calls to authors who had submitted articles to peer reviewed journals in previous 2 weeks- report from publications approval system

• Little awareness of DAP and Research Data Service but most were interested in DAP and wanted extra information. Good awareness raising exercise

Targeting researchers at appropriate point in research process

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 15: eResearch Australia 2012  "Build it and they will come?"

At general release date end April 2012

• 356 (all stages and levels)

• Published 310

• Public 304

At end September 2012

• 564 (all stages and levels) increase of 208

• Published 419 increase of 109

• Public 364 increase of 60

The numbers: Collections

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 16: eResearch Australia 2012  "Build it and they will come?"

At general release date end April 2012

21 across 6 Divisions

At end September 2012

45 across 12 Divisions

The numbers: Depositors

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 17: eResearch Australia 2012  "Build it and they will come?"

Division Draft Submitted Published Total CSIRO Astronomy and Space Science (ATNF) 326 326 Animal, Food and Health Sciences (AAHL) 48 52 100 CSIRO Information Management and Technology (IM&T) 64 3 12 79 Land and Water 11 7 18 ICT Centre 5 1 11 17 Ecosystem Sciences 3 5 8 Marine and Atmospheric Research 1 3 4 Mathematics Informatics and Statistics 2 1 3 CSIRO Materials Science and Engineering 2 1 3 Plant Industry 2 2 (blank) 2 2

CSIRO Earth Science and Resource Engineering 1 1 Food and Nutritional Sciences 1 1Total 139 6 419 564

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Collections by Status (end Sept 2012)

Page 18: eResearch Australia 2012  "Build it and they will come?"

Division CSIRO_ONLY SPECIFIC_USERS PUBLIC Total

CSIRO Astronomy and Space Science 326 326

Animal, Food and Health Sciences 45 7 52 CSIRO Information Management and Technology 2 1 9 12

ICT Centre 11 11

Land and Water 1 2 4 7

Ecosystem Sciences 1 1 3 5

Marine and Atmospheric Research 2 1 3

(NA) 2 2 CSIRO Materials Science and Engineering 1 1

Total 6 49 364 419

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Published Collections by Access (end Sept 2012)

Page 19: eResearch Australia 2012  "Build it and they will come?"

Collections added by Date

06-Dec-

10

22-Dec-

10

07-Jan-11

23-Jan-11

08-Feb-11

24-Feb-11

12-Mar-

11

28-Mar-

11

13-Apr-1

1

29-Apr-1

1

15-May

-11

31-May

-11

16-Jun-11

02-Jul-1

1

18-Jul-1

1

03-Aug-1

1

19-Aug-1

1

04-Sep-11

20-Sep-11

06-Oct-

11

22-Oct-

11

07-Nov-1

1

23-Nov-1

1

09-Dec-

11

25-Dec-

11

10-Jan-12

26-Jan-12

11-Feb-12

27-Feb-12

14-Mar-

12

30-Mar-

12

15-Apr-1

2

01-May

-12

17-May

-12

02-Jun-12

18-Jun-12

04-Jul-1

2

20-Jul-1

2

05-Aug-1

2

21-Aug-1

2

06-Sep-12

22-Sep-12

0

20

40

60

80

100

120

140

160

180

Development phase

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

General release date

Page 20: eResearch Australia 2012  "Build it and they will come?"

1/12/2

010

17/12/2

010

2/01/2

011

18/01/2

011

3/02/2

011

19/02/2

011

7/03/2

011

23/03/2

011

8/04/2

011

24/04/2

011

10/05/2

011

26/05/2

011

11/06/2

011

27/06/2

011

13/07/2

011

29/07/2

011

14/08/2

011

30/08/2

011

15/09/2

011

1/10/2

011

17/10/2

011

2/11/2

011

18/11/2

011

4/12/2

011

20/12/2

011

5/01/2

012

21/01/2

012

6/02/2

012

22/02/2

012

9/03/2

012

25/03/2

012

10/04/2

012

26/04/2

012

12/05/2

012

28/05/2

012

13/06/2

012

29/06/2

012

15/07/2

012

31/07/2

012

16/08/2

012

1/09/2

012

17/09/2

0120

100

200

300

400

500

600

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

General release date

Cumulative Collections added by Date

Page 21: eResearch Australia 2012  "Build it and they will come?"

What worked?: Assessing the strategies

• DOIs opened ears and eyes. They resonate!• DAP was built for self service but we needed to incorporate

help with metadata creation and data preparation into our support services

• Catching people at the right point in the data/research lifecycle matters

• Talking to top levels doesn’t necessarily reach those with the datasets to share

• Responding to feedback and implementing wanted features in the DAP. Having a (flexible) roadmap for future development

• Automated deposit and batch uploads work best if numbers are the success criteria

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 22: eResearch Australia 2012  "Build it and they will come?"

Best uptake is where: There is recognition of a data management issue the

DAP could solve. There are motivating factors eg. funder requirements,

journal policies. There is a pre-existing data sharing culture or high

demand for the data The project is current or very nearly

people quickly move on to the next projectno time or resources to revisit

IP/ownership issues become more difficult to unravel

data format/structure issues harder to resolveCSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

What worked?: Assessing the strategies

Page 23: eResearch Australia 2012  "Build it and they will come?"

What’s next?: Further development work

Ongoing system development taking on board user feedback• Google analytics – carrot for seeing reuse• Sensor network auto uploads• Interoperability. Eg. TERN• Combine/integrate e-Publish (publications approval) and

DAP • Search by location – collections within a geographic area• Linking to other data repositories within CSIRO, using the

Cloud infrastructure currently being developed by IM&T• Machine to machine functionality: web services, APIs

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 24: eResearch Australia 2012  "Build it and they will come?"

What’s next?: Strategies?Incentives: Tracking citation of data.

Promotion: Increase visibility on Intranet Increase awareness through CSIRO Learning and

Development coursesBarriers: Address “do not have time and resources” issues Develop organisational guidelines/procedures incorporating

the Data management plan template Continue to address the required cultural change

CSIRO IM&T - Research Data Service | Anna BorgCSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 25: eResearch Australia 2012  "Build it and they will come?"

Acknowledgements

The rest of CSIRO Research Data Support Team past and present:

Janet Applegate

Anna Borg

Anne Stevenson

Dominic Hogan

Kathryn Holt

Tricia KellyMeredith Hepburn

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 26: eResearch Australia 2012  "Build it and they will come?"

This project is supported by the Australian National Data Service (ANDS)

ANDS is supported by the Australian Government through the National Collaborative Research Infrastructure Strategy Program and the Education Investment Fund (EIF) Super

Science Initiative

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 27: eResearch Australia 2012  "Build it and they will come?"

Image credits:

Bloomfield, Ian. We Want You, March 5, 2007. http://www.flickr.com/photos/bloomfieldpics/412234672/.

Malone, Andrew. Corn Field, August 28, 2010. http://www.flickr.com/photos/andrewmalone/5274593700/.

CSIRO IM&T - Research Data Service | Gerry Ryder and Sue Cook

Page 28: eResearch Australia 2012  "Build it and they will come?"

Thank you

CSIRO IM&T - Gerry Ryder and Sue Cook