EQ in Action Workshop PPT (1)

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    Daniel J Pesut PhD RN PMHCNS- BC FAAN

    Faculty Fellow

    Professor of Nursing

    [email protected]

    Cheryl Alfred

    Director of Programming | Office of Academic Affairs

    IUPUI

    [email protected]

    IUPUI Office of Academic Affairs

    EQEmotional Intelligence Quotient In Action

    mailto:[email protected]://www.exchange.iu.edu/owa/redir.aspx?C=c5d613f1866645859f335636016f853e&URL=mailto:[email protected]://www.exchange.iu.edu/owa/redir.aspx?C=c5d613f1866645859f335636016f853e&URL=mailto:[email protected]:[email protected]
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    Knowledge Work Questions

    What concepts, tools, techniques,or resources are most useful?

    How can the information be used?

    Why is the information important?

    Why care about the information?

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    The Stake Prime

    Permalink: http://theprimes.com/stake

    http://theprimes.com/stakehttp://theprimes.com/stake
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    A Definition of Emotional

    Intelligence

    Emotional Intelligence refers to thecapacity for recognizing our own feelings

    and those of others, for motivatingourselves, and for managing emotions wellin ourselves and our relationships.

    - Daniel Goleman

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    The Path Between Feeling and Reason

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    Emotional Intelligence

    The ability to sense,

    understand and effectively

    apply the power and

    acumen of emotions as a

    source of human energy,information, connection and

    influence

    Cooper, Robert & Sawaf, Ayman. (1997). Executive EQ:

    Emotional intelligence in leadership & organizations: Grosset/Putnam: New York.

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    Cornerstones

    Literacy

    Honesty, energy, feedback, practical

    intuition Fitness

    Authentic presence, trust, constructive

    discontent, resilience and renewal

    Cooper, Robert & Sawaf, Ayman. (1997). Executive EQ:

    Emotional intelligence in leadership & organizations: Grosset/Putnam: New York.

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    Cornerstones Depth

    Unique potential and purpose,

    commitment, accountability and

    conscience, applied integrity, influence

    without authority Alchemy

    Intuitive flow, reflective time shifting,

    opportunity sensing, creating the future

    Cooper, Robert & Sawaf, Ayman. (1997). Executive EQ:

    Emotional intelligence in leadership & organizations: Grosset/Putnam: New York.

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    People with High EQ Know:

    Who they are What they need to do to take care of themselves

    Who others are within their own context

    How they need to manage their impact on others.

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    EQ is not

    Letting your feelings run rampant Being nice regardless of what happens to you

    Specific to gender or genetically fixed

    IQ, knowledge or education based

    About anger management

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    EQ in Action

    What positive and/or negative examples do you see of emotional intelligence?http://www.youtube.com/watch?v=rNseShYxCVc

    http://www.youtube.com/watch?v=rNseShYxCVchttp://www.youtube.com/watch?v=rNseShYxCVc
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    Theres No Crying in Baseball

    How do you think the coach would score onhis EQ Assessment?

    http://www.youtube.com/watch?v=gKCHvOvlHL0

    http://www.youtube.com/watch?v=gKCHvOvlHL0http://www.youtube.com/watch?v=gKCHvOvlHL0
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    EQ Application to Leadership

    Managing Yourself

    Empathy

    Self Control

    Self Confidence

    Managing Your Team

    Developing Others

    Holding People Accountable

    Team Leadership

    Managing the Work

    Results Orientation

    Initiative Problem Solving

    Managing Collaboratively

    Influencing Others

    Fostering Teamwork

    Manager Model

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    Self

    thers

    e

    n

    o

    Self-Awareness

    SocialAwareness

    Self-Management

    RelationshipManagement

    EQ Clusters

    developed by Daniel Goleman

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    The Impact of Self-Awareness

    Research supports that

    Self-Awareness

    is a

    necessary underpinning

    of both

    Self-Management and

    Social Awareness

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    Self Awareness Self Management

    With Self-Awareness, a person has 50/50 chance of demonstrating Self-Management

    49%

    4%

    51%

    96%

    Yes No

    Yes

    No

    N = 427, p < .001 (Burckle and Boyatzis, 1999)

    Self-Management

    Self-Awareness

    Without Self-Awareness, a person hasvirtually no chance of demonstrating Self-Management.

    49%

    96%

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    83%

    38%

    Self Awareness Social Awareness

    With Self-Awareness, a person has a 38% chance of having Social Awareness

    83%

    38%

    17%

    62%

    Yes No

    Yes

    No

    Social Awareness

    Self-Awareness

    N = 427, p < .001 (Burckle and Boyatzis, 1999)

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    Emot ions Thoughts Behavior Performance

    Developing EQ Involves Revising responses to feelings

    Changing thinking patterns

    Altering behavior and trying new things

    Coaching can be instrumental in the process

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    Self-

    Awareness

    Social

    Awareness

    Self-Management

    RelationshipManagement

    EmotionalSelf-Awareness

    AccurateSelf-Assessment

    Self-Confidence

    Empathy Organizational

    Awareness Service Orientation

    Emotional Self-Control Transparency

    Optimism Adaptability Achievement

    Orientation Initiative

    Developing Others Inspirational

    Leadership Influence Change Catalyst Conflict Management Teamwork &

    Collaboration

    The

    Twenty EQ

    Competencies

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    Appreciative InterviewsSuccess and Challenges

    Spend 7-8 Minutes reviewing the EQ

    Competencies. Then find a partner andtake turns spending 12 minutes each

    sharing which of the 20 EQ competencies

    come easy to you and which are still achallenge.

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    Self-

    Awareness

    Social

    Awareness

    Self-Management

    RelationshipManagement

    EmotionalSelf-Awareness

    AccurateSelf-Assessment

    Self-Confidence

    Empathy Organizational

    Awareness Service Orientation

    Emotional Self-Control Transparency

    Optimism Adaptability Achievement

    Orientation Initiative

    Developing Others Inspirational

    Leadership Influence Change Catalyst Conflict Management Teamwork &

    Collaboration

    The

    Twenty EQ

    Competencies

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    The Path Between Feeling and Reason

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    David Rock :

    The SCARF Model

    http://www.youtube.com/watch?v=isiSOeMVJQk

    http://www.youtube.com/watch?v=isiSOeMVJQkhttp://www.youtube.com/watch?v=isiSOeMVJQk
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    Train Your Brain

    The Final Game

    Which EQ Skill(s) has the Coach Improved?

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    Knowledge Work Questions

    What concepts, tools,techniques, or resources aremost useful?

    How can the information beused?

    Why is the informationimportant?

    Why care about the information?