Environment, Health and Safety Induction Training

C&W Environment, Health & Safety Department17.07.2012

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Environment, Health and Safety

SESSION OBJECTIVES

Overview of EHS Management System

ISO 14001 & OHSAS 18001 – Concepts

EHS Manual

Work Permit System

Safety Observation

Lock Out Tag Out

EHS Activities at PM Sites

What Next

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Environment, Health and SafetyIntroduction

EHS is a structured program to help address the organization's environment, health & safety requirements

Environment Environment is the totality of surroundings in which we live. From Organisation perspective, awareness of impact on these surroundings i.e. air, water, soil, plants, animals & wildlife is extremely critical and hence, the emphasis on this aspect

Health Encompasses the assessment and control of those factors in a workplace that can potentially affect health of employees, visitors and partners and hence, the emphasis on health aspect

Safety Freedom from the unacceptable risk, avoidance of accidents and incidents

What is EHS?

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Environment, Health and SafetyWhy do we need an EHS Program

To provide safe and healthy workplace across different locations.

Aim to reduce the accidents / incidents

To support in reducing the company’s carbon footprint on the environment.

Incorporate practical procedures and controls necessary to prevent adverse impacts to operations.

To ensure the reduction, reuse and recycling of waste materials.

Align EHS across company’s business globally.

To ensure compliance with applicable statutory requirements in EHS.

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Environment, Health and SafetyCushman & Wakefield’s EHS Statement Elements

To educate everyone around us on the importance of EHS.

To integrate EHS on all key business decision.

To actively discourage unsafe or environmentally damaging activities.

Constantly improve safety practices and management systems.

Use Suitable PPE at all times.

Practices recycling and minimizing the use of water and energy.

Further ,it is our firm belief that no job or service is so important or urgentthat it would justify doing it in an unsafe manner. We owe it to our colleagues,our clients and our community.

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Environment, Health and SafetyAbout EHS Policy / Statement

Consistent with company’s mission…

This policy covers all PMSI sites and employees working with and for C&W includes a commitment to integrate EHS in operations.

The policy is supported by SOPs and detailed manual containing framework for actions to comply with EHS statement

Maintain safe and environmentally sound operations.

Integrate environmental, health and safety considerations into all our business decisions and development activities.

Maintain safe and environmentally sound operations .

Contribute to the common effort to protect the natural and workplace environment.

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Environment, Health and SafetySIX POINT EHS PROGRAM

Chemical Management

Waste Management

Work Permit System

Incident Reporting

Emergency Response Team

• MSDS Database of all chemicals• Chemical Consumption inventory• Storage of chemicals

• 3R (Reduce, Reuse and Recycle) Initiatives• Waste Inventories

• To enforce safety in routine operations• All high risk activities are included

• Timely incident reporting and investigation• Learning from incidents

• Awareness to all occupants• Ready response plan for all expected emergencies• Regular evacuation drills

D E

L I

V

E R

A B

L E

S

Energy Management

• Energy Consumption Monitoring• Energy Conservation Initiatives • Part of MMR Reports

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Environment, Health and SafetyON EMERGENCY?

A Serious, unexpected, and often dangerous situation requiring immediate attention.

Emergencies and disasters can strike anyone, anytime, and anywhere.

Disaster is like an emergency only with much bigger scale.

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Environment, Health and SafetyON Choose Emergency or Disaster..

■Few people becoming suddenly ill.

■Earthquake Tremors

■ Landslides.

■A Power outage

■ Earthquake accidents in buildings

■ Recession

■ Hurricane Katrina

■ Bomb Threat

■ Basement flooding of building

■Flood

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Environment, Health and SafetyWhat you need to Know?

Know, how to report an emergency.

Have at least two escape routes from your work area

Know where emergency exits are located in other parts of the facility

Know where to go for roll call once safely outside

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Environment, Health and Safety

CASE STUDY:

Incident Summary : Carlton Towers is located near Domlur flyover in Bangalore. Fire Incident happened in the third floor of this 7-storey building on 23rd Feb 2010 (Tuesday), around 4 pm, resulting in 15 deaths & 90 people got injured. The Lessons learnt from the incident :

• There was no credible evacuation drill practiced

• Fire alarm was very feeble and was not audible

• The Facilities helpdesk / security help desk, whom occupants generally contact, in such events were unaware of the fire till such time the occupants informed them to initiate action of calling fire brigade

• This delay led to loss of time and heavy buildup of smoke which prevented safe evacuation of more than 150 occupants

• The building was multi tenanted and multi owned too. This led to lack of ownership for emergency management

• There was no history of training and nomination of fire wardens / ERT members

EMERGENCY PREPAREDNESS & RESPONSE

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Environment, Health and SafetyEMERGENCY PREPAREDNESS & RESPONSE

The Lessons learnt from the incident (continued):

• Fire tenders took anywhere between 40 mins to 90 mins to arrive at the scene

• There were no building management personnel to guide them to the source of fire

• The Fire hydrant hoses of the building being not used at all, they were presumably non functional / no one was trained to use them

• Occupants were not aware of the fire exits

• The building compound architecture was such that fire tenders had to park almost 100 ft away from the building, thus rendering their ladders ineffective

• Being on the main road, there were a lot of bystanders / observers. This hindered movement of traffic and completely jammed the space for movement of fire tenders and ambulances

• The fire tender with snorkel arrived after 2 hrs, delaying the complete evacuation process, especially of the 4th to 6th floors

• The fire brigade people were completely stunned and motionless due to poor information of the building as well as outdated equipment. The ladders they carried were woefully ineffective

• Lack of leadership in times of adversity was rampantly visible, as each one was on his own

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Environment, Health and SafetyEMERGENCY PREPAREDNESS & RESPONSE

Conclusion:

• Every employee should know the nearby emergency exit, Fire extinguishers and the Emergency Response Team member

• Actively participate in the emergency preparedness and response mock drill

• Identify and report the safety Concerns/Issues/Suggestions to the reporting supervisor/Manager

• Educate your colleagues/team on the emergency preparedness and response

• If you are a part of Emergency Response Team, ensure you know your roles and responsibilities

• As a part of C&W team, you should ensure that periodical checking of Fire hydrants, Smoke detectors, Fire extinguishers, Fire pumps etc as per the checklist

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Environment, Health and Safety

Emergency Procedures are centered on action initiated by the Emergency Response Team (ERT)

Responsibilities of ERT

• Conduct orderly evacuation of the staff in their zone to the safe assembly area

• Assist the Emergency Services

• Operate portable fire fighting equipment in the building, if it is safe to do so

EMERGENCY RESPONSE TEAM

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Environment, Health and SafetyERT MEMBER’S RESPONSIBILITIES

Routinely Inspect for possible fire hazards on your floor and report to the Evacuation Coordinator.

Know

locations of and how to use all fire protection equipment on your floor.

About building occupants with special needs who may need assistance during anevacuation (e.g., hearing- or sight-impaired, on crutches, in a wheelchair).

Locations of manual pull stations.

Ensure

that occupants (including new employees) are familiar with evacuation procedures.

Emergency numbers are provided to all your employees.

Communicate

As an integral part of the building’s emergency communication network, ERT Members are to ensure that occupants on their floor are aware of an emergency and the need to evacuate.

Call Emergency Number or activate the manual pull station whenever a situation could pose immediate danger to people, property, or processes in the building.

Assist in the evacuation process as indicated in the Evacuation Procedure

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Environment, Health and SafetyBasementHow Many Faces Are There?

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Environment, Health and SafetyBasementYour Observation Capacity

If you could find out more than 7 faces, you have reasonably good observation.

Now find out how many black rectangles are there in next slide?

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Environment, Health and Safety

vv

vv

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Environment, Health and Safety

Now tell me how many WHITE rectangles are there?

You don’t know because “People see what they want to see”

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Environment, Health and SafetyBasementSafety Observations

Always Look for unsafe conditions.

What Next

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Environment, Health and Safety

To ‘DO’ the following on Share a detailed pre-audit checklist. Self assessment and gap analysis. Action Plan and Implementation & comply with audit

observations for closure of gaps. Coordinate & Support Events & on-site trainings.

Annual / Semi-annual Internal audits for quality check (annually at small locations) The state of EHS implementation and suggest recommendations and improvement strategies.

PDCA Cycle for Thomson Reuters

What Next for EHS Program

PLAN

CHECK

Do

Awareness Program for all the site team on overview of EHSDetailed EHS Plan and activity calendar.

Act Actions by location teams to implement the changes / improvements highlighted during Internal audits.

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Environment, Health and Safety

www.cushmanwakefield.co.in

Team Contact Details:

Munish Kumar, EHS Manager, FM & PM, North & East, C&W PMSI (CIS)E-mail ID: munish.kumar@ap.cushwake.comMobile #: +919871696473

New DelhiCushman & Wakefield B-6/8, Commercial Complex

Opp. Deer Park, Safdarjung Enclave

New Delhi – 110 029Tel: (91 11) 4310 5555

Fax: (91 11) 4310 5566

GurgaonCushman & Wakefield14th Floor/II, Tower C, Building No.8DLF Cyber City Gurgaon – 122 002Tel: (91 124) 469 5555Fax: (91 124) 469 5566

HyderabadCushman & Wakefield IndiaUnit # 111, Ist Floor, Maximus 2BMindspace IT ParkHi Tec City, MadhapurHyderabad – 500 081Board: (91 40) 4040 5555Fax: (91 40) 4040 5566

BangaloreCushman & Wakefield4th Floor, Pine ValleyEmbassy Golf Links Business ParkIntermediate Ring RoadBangalore 560 071Tel: (91 80) 4046 5555Fax: (91 80) 4046 5566

ChennaiCushman & Wakefield IndiaParamount Plaza, 5th Floor# 7A/22 Nungambakkam High RoadChennai - 600 034Tel: (91 44) 4299 5555Fax : (91 44) 4299 5566

PuneCushman & Wakefield IndiaOnyx, 11th FloorSurvey No. 37/3 + 37/4+1North Main Road,Next to Westin Hotel,Koregaon Park, Pune 411 001Tel: (91 20) 6686 5555Fax: (91 20) 6686 5566

MumbaiCushman & WakefieldFirst Floor, Mafatlal HousePadma Bhushan H. T. Parekh MargChurchgate, Mumbai 400 020Tel: (91 22) 2281 3317/19/20Fax: (91 22) 2202 5165

Mumbai SuburbanBldg No. 32, Nirlon ComplexOff Western Express HighwayNext to Hub Mall, Goregaon (East) Mumbai - 400 063 Board: (91 22) 67715555Fax No: (91 22) 6771 5566

KolkataCushman & Wakefield1st Floor, Brooke House9 Shakespeare Sarani,Kolkata 700 071Tel: (91 33) 4030 5555 Fax: (91 33) 4030 5566

AhmadabadEbony Business Center703 – B3 | Shikhar Complex Nr. Mithakhali Six Roads NavrangpuraAhmedabad -380009Tel: +91 79 4070 4016