Enterprise Solutions October 2006 Product Launch

Enterprise SolutionsOctober 2006 Product Launch Sales & Account Management Training

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Business Intelligence Services, a Thomson business

Agenda

Part I: Enterprise Solutions – General Overview

• Product Overview• Definitions• Value Proposition• Key Messages – Product Suite• Customer Needs and Benefits• Go-to-Market Strategy• Qualifying Prospects • Competitive Matrix• Case Studies• Pricing, Policy, Order Forms• Implementation• BDE Sales Support – Custom

Solutions Team• Selling Tools• Q4 Promotions• Q&A

Part II: Enterprise Solutions – Technology Overview

• Technical Overview• Taxonomy • Technology • Contacts• Q&A

Part III: Enterprise Solutions – Sales Training

• As needed, provided by sales leadership

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Part I.Enterprise Solutions – General Overview

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Product Overview

Prior to 10/9/06:We delivered Current Awareness content for enterprises through separate solutions: Portals, Smart Connect, Java Toolkit, XOD, eLogic, and publishing folders.

Now:Enterprise Solutions organizes these solutions into a simple, customizable product suite, where customers can choose one solution or multiple solutions to fit their organization’s needs.

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Product Overview

• Enterprise Solutions 1.0√ Built on our current awareness architecture (NewsEdge)√ Buy the content once, and buy as many tools as required√ You now get both real-time and editorial news√ Premium content (real-time only)√ Select from our 84 topic bundles or customize a bundle√ Purchase custom topics with your bundles or standalone√ Simplified redistribution model√ Simplified pricing model

content –> tools --> redistribution

* ES does NOT include: News Research, Market Research and Broker Research

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Enterprise Solutions – By Delivery

RSS(New Offering)

Web Applications(Microsoft IISMS SharePoint)

Feed(Smart Connect)

Portals JSR168

RtCR Toolkit (API)(Powerful Java API)

XML on Demand (API)(Platform Agnostics XML)

Hosted Solutions(replaces eLogic)

Publishing Solutions(via NewsEdge)

NewsEdge

http://images.google.com/imgres?imgurl=http://www.gutknecht-informatik.com/uploads/pics/apache.gif&imgrefurl=http://www.gutknecht-informatik.com/hosting/angebot.html&h=174&w=220&sz=9&hl=en&start=7&tbnid=Isi2JZiTUqNd3M:&tbnh=85&tbnw=107&prev=/images?q=apache.gif&svnum=10&hl=en&lr=&rls=DMUS,DMUS:2006-30,DMUS:en

http://www.vignette.com/portal/site/us

http://www.bea.com/framework.jsp?CNT=homepage_main.jsp&FP=/content

http://www.jboss.com/

http://www.cenqua.com/clover/doc/jdeveloper/images/jdeveloper/ide_screenshot.gif

http://img.microsoft.com/france/net/content/decouvrez/images/xml.jpg

http://www.ottawaonline.com/images/hardware_servers.jpg

http://images.google.com/imgres?imgurl=http://www.sfs.org.sg/images/2006/06Rain-Dogs-eflyer.jpg&imgrefurl=http://www.sfs.org.sg/event.php?id=22&h=1720&w=1337&sz=309&hl=en&start=87&tbnid=WRvR5w2A_pt45M:&tbnh=150&tbnw=117&prev=/images?q=Web+Hosted&start=72&ndsp=18&svnum=10&hl=en&lr=&rls=DMUS,DMUS:2006-30,DMUS:en&sa=N

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Definitions

Destination Products• Web Applications (formerly Portals 2.0)

– Eight specialized applications (URL based) that can be integrated into any Web server or portal server (pre-JSR168)

– Customers can integrate editorial news, real-time news, weather, Internal Wires1, stock quotes, and charts

– Customize the presentation with Cascading Style Sheets

• Portals JSR 168– Eight specialized portlet applications that can be integrated into any

Java portal servers that complies with the JSR 168 standards*– Customers can integrate editorial news, real-time news, weather,

Internal Wires1, stock quotes and charts– True portlets– Comply with Portal server presentation layers

* Vignette and Plumtree have limitations

1 Publishing Solution required

http://images.google.com/imgres?imgurl=http://www.juddwire.com/jwelcome.nsf/new.gif&imgrefurl=http://www.juddwire.com/jwelcome.nsf/WhatsNew!OpenForm&h=285&w=285&sz=5&hl=en&start=2&tbnid=0opA7O6kRJ87XM:&tbnh=115&tbnw=115&prev=/images?q=new.gif&svnum=10&hl=en&lr=&rls=DMUS,DMUS:2006-30,DMUS:en

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Definitions

Destination Products• Publishing Solution

– Customers receive one NewsEdge account with publishing rights

– Create unlimited publishing folders

– Save stories in HTML, RTF or text format– Integrate publishing folders directly into intranets via XML, JavaScript or

HTML format• Publishing folders now support in-line style sheet (XSL, CSS)

– Incorporate external content directly via Internal Wires • NewsEdge interface will process plain text or formatted XML• Tagged within 15 minutes and made available to the customer account only

• Hosted Solution (replaces eLogic)– Let our Custom Solutions experts build hosted solution for your

customers by building sites with our web applications, XML on Demand and/or publishing folder



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Definitions

Feed Products • Streaming News (aka SmartConnect or RtCR client)

– Streaming news feed application in Java

– Receive tagged news in XML format (NITF)

– No need to FTP or retrieve the news as we push it directly to customers– Receive editorially reviewed topics with your feed

– Support for real-time search profiles (create complex searches)

• RSS – Real Simple Syndication– An industry standard mechanism to receive headlines, briefs and a

URL link back to the original source (news story, document, video, etc)

– Customers can monitor our real-time and editorially reviewed topics by creating channels with our powerful URL search syntax

– Our RSS is compliant with industry-standard RSS 2.0 readers– No advertising, and customers can customize presentation of news




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Definitions

Application Programming Interface Products • XML on Demand

– URL API that can be used to create complex applications

– Search and retrieve headlines and stories in XML format

– XOD now supports on-the-fly transformation of XML to produce • Presentation friendly output for intranet or newsletters

– XOD supports corporate intranet and/or handheld devices (Blackberry)

• RtCR Toolkit (Java)– An industry-standard Java library– Push or pull content from our real-time and editorial news collection

– Receive streaming news (editorial now included) directly into customer environments/applications

– Refine your streaming news with search profiles– Build Java applications or portlets for Portal




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Definitions – Content Set

XxxCustom Bundle (per bundle pricing)•ICS content - 2,300 sources•Select topic bundle

•Includes real-time and editorial topics

XXXPremium Sources

(Pricing in Source Book)

XXXCustom Topics

XxxTopic Bundle (per bundle pricing)• ICS content - 2,300 sources• Select topic bundle

• Includes real-time and editorial topics

XXXAll News Sources (user based pricing)• ICS content - 2,300 sources• All near real-time topics bundles• All editorial topic bundles

APIFeedsDestination

Delivery Method

Content Set

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N/AN/AN/A50 Sources• 30 are part of the ICS package (tagged only)• 20 are not in the ICS package

Premium Sources

300+ Sources *Subset of the ECS package

860+ Sources *Subset of the ICS package

E-Topics

- Can be externalized (Internet)

I-Topics

- Cannot be externalized (for customer only)

Editorial News Sources(Contributors to Editor’s Picks)

•1,600+ Humanly Reviewed•2,000+ Autoposted

•450+ Custom Topics (specific to customers)

Editorial Topics

(All Topics – 3,700+)

1,200 Sources (787 active) Subset of the ICS package

External Content Sources (ECS)

Can be externalized (Internet)

2,300 + sourcesInternal Content Sources (ICS) Cannot be externalized (for customer only)

Sources

* I-Topics are topics based on I-Sources for Editorial News Sources

* E-Topics are topics based on E-Sources for Editorial News SourcesNot Available for October 2006 release

Definitions – Sources

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Value Proposition

• Customizable (flexibility, choice, ease of use)• Reliable (dependable redistribution)• Comprehensive news content tailored to company’s goals• High price / value• Easy implementation

• Customers can:

– Easily integrate our Current Awareness content across an organization

– Select the delivery options that fit their redistribution needs

– Leverage a variety of new content

– Buy the content once, and buy as many tools as you need for the content

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Key Messages – Product Suite

• Enterprise Solutions offers a streamlined approach to your organization’s news redistribution.

• With Enterprise Solutions you can:– Stay informed

• Be confident in your business decisions with the most up-to-date news available

– Increase productivity • Simplified delivery ensures everyone has access to the news they need,

when they need it, to do their job more effectively

– Save time and money • Reduce set-up time – implementation is easy because Enterprise

Solutions offers a wide range of tools that meet content and technology demands

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• Destination Products

– Portals / Web Applications – Integrate any of the eight applications including editorial news, real-time news, weather, stock quotes and charts into your intranet.

– Publishing Solution – Quickly select stories and save them in a HTML, XML, and Microsoft Word format and redistribute them. Or post the stories into publishing folders and post the folders on your intranet. Customize the presentation of the publishing folder with style sheets and create newsletters or reports.

– Hosted Solution – Simplify the process with help from our Custom Solutions experts, who will work with you to develop a solution that meets your business needs based on our enterprise solutions.

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• Feed Products

– Streaming News – Get the news your organization needs fed directly you. Our streaming news feed application supplies real-time and editorially reviewed topics. The application is Java-based and has support for large search profiles.

– RSS Support (Real Simple Syndication) – Build RSS channels that focus on the news you want. Build as many channels as you desire by using our RSS search syntax. No distracting advertising. Customizable story templates to meet your organization’s presentation needs.

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• Application Programming Interface Products

– XML on Demand (XOD) – A platform-agnostic URL API that provides search and retrieve capabilities to real-time and editorial content. Offers template capabilities to transform XML stories for your corporate intranet or your handheld devices.

– RtCR Toolkit – Integrate or build real-time search and retrieve applications to track industry, competitors and customers. Whether you need to push or pull the news, this API is supercharged and can meet your current awareness demands by providing persistent connection for streaming news as it happens.

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Customer Needs and Benefits

Needs• Customer “enterprise” content plan usually has multiple sponsors –

Sales, Corporate Communications, IT, Library, business units, Marketing, CI, etc. – each with separate needs

Benefits• Single price simplifies decision-making process and encourages

cross-department (or corporate) participation for budgeting and application-building

• Customer receives value based on content and delivery solution, not product features

• Breadth of delivery tools offers choices/flexibility in development of content company-wide

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Go-To-Market Strategy – Targeting

Existing Customer or Prospect Profiles $1B Annual Revenue, with Intelligence expenditures of over $50,000

annually Over 1000 employees, with over 1000 users

Note: Primary target is for Enterprise Opportunities. However, you may encounter smaller prospects requiring banded pricing.

In-house development staff or 3rd party systems integration relationship (Global 5000)(Strong commitment to technology and knowledge management)

Existing use of any of the following: RSS, Portals, Hosted Solutions, XOD, Publisher, RTCR/API and Feed Services

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Asset ManagementBellevue Asset Management

Reinsurance Munich Reinsurance CompanyBio Technology ResearchGenentech

Manufacturing Phillips Semiconductor, Pratt & Whitney, Matshushita Avionics Systems

Online MediaHoovers. com

Broker for Magazines Subscriptions

Advance Magazine Group

PharmaAbbott Laboratories, Takeda Pharmaceuticals, Pfizer, Novartis, Par, Wyeth

IndustryCompany Name

Examples of current BIS companies w/Enterprise Solutions

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IndustryCompany Name

Consumer Product Goods Coty

Chemicals Celanese

Technology Hatachi

Finance KPMG

Private Wealth Management Atlantic Trust

Market Intelligence Biz360

Consulting Discovery Group

Online Legal Publishing Company Knowledge Mosaic LLC

Internet/Online Media & Consultancy Jane’s Information Group –Surrey

Financial Services Group Nomura International AG

Information technology Temis (Text Mining Solutions)

Software (search engines & data base solutions)

Terabase Corporation

Internet Application Development Firm Technology Marketing Corporation

Insurance Sun Life Insurance Company of Canada, Wachovia

Government US International Trade Commission, US Postal Service, Army Contracting

Healthcare United Health Group

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Qualifying Prospects – Questions to Ask

• How do you stay current with your industry, customers, competition, and partners?• How do you receive that information today?• Do you need to integrate external news (internal docs, blogs, Web site)?

Do you need the ability to customize your feed?

Is there a cost to sharing data?Do you post newsletters, or reports to your intranet?

Would you like to get streaming news directly into you application and stay current as news happens?

Can you share your feed?Is there a publishing or editorial function that generates newsletters or executive reports?

Do you need a news API in Java or platform agnostic?

Do you have to enter a password every time you want to read news?

Do you use or need pre-built applications with news, stock quotes, charts, and graphs?

Would you like your news in XML?Do you integrate the data with other tools to create department wide news?

Do you uses templates, or special formatting to present news to your company?

Are you using an API or application to get the news?

How long do you store the data?If so; is it a portal, or web server?

Do you have an applications that integrate news into your business?

How frequent does it update?Do you host news?

API (high) (URL, API, Web Services)

Feed (medium)(FTP, Feed, email, RSS)

Destination (low)(Newsletter, intranet/Extranet, Portals)

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Qualifying Prospects – Recognizing the Right Words

We want to be in control of our feeds without having to wait for our vendor.

The business post/host newsletters or news reports on the intranet.

Our business has a need for streaming news.

Our business would like to share news with simplified pricing.

We have a daily/weekly/monthly newsletter or report that must be generated for the business.

Our business is a Java shop.

Our business does not use Java, but instead another platform.

We would like to share our RSS channels and not require a username and password.

Our business/users require stock quotes, charts, and graphs?

We are a B2B business and would like our news to be standard XML.

Our RSS services require a username and password.

The services must comply with our business presentation needs.

Our business uses an outdated thick client (application).

The feed is integrated into an application or tool?

The services we rely on are on a portal or Web server solution.

Yes, we have an application that uses a vendor’s API to search and retrieve news.

We have a daily feed that is distributed across the business.

We host the news on our intranet or our vendor host the service.

API (high) (URL, API, Web Services)

Feed (medium)(FTP, Feed, email, RSS)

Destination (low)(Newsletter, intranet/Extranet, Portals)

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Qualifying Prospects – Checklists

√• Resources exist – RtCR Toolkit, XML on Demand, or Streaming News are options

• Resources don’t exist–XML on Demand, Hosted Solutions, Publishing Solutions are options

Development

• Prospect has an Intranet, Portal, Web server or applications that can that provide news today

OR• Prospect has a need to integrate content into their back office systems

or third party solution (FAST, Oracle, or any other data warehouse)

Prospect needs to stay current and our content/sources meet their business needs

√Environment

√Content

Qualification Check List:

√• Prospect would like BIS to develop a custom applicationDevelopment

• Prospect desires web service Customer should be directed to TBI Web Services (API)

√Environment

Disqualification Check List:

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Competitive Matrix

Portals JSR 168

Web Applications(Portals 2.x)

Publishing Solutions

−−−−−−−−Java Toolkit

−−−−Feed (Streaming News)

URL Web API (XOD)

Web Service (TBI)

RSS

−−−−Hosted Solutions

MoreoverFactivaBIS

Solutions Company

Weak

Strongest

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Case Study 1: Communications Consultancy

• Critical Sales Question:– “Describe any Web-based information services your company

is using today”

• Prospect’s Response:– Prospect uses internal Web site to display relevant global

news stories on the firm’s clients for their professional consultants

– Currently maintain direct relationships with publishers (AP, Reuters, others) for up-to-date news

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Case Study 1: Communications Consultancy

• BIS Solution:– XML-on-Demand (XOD) feed consisting of all Active Feeds

and certain Premium news content

• Benefits to Selecting the BIS Solution:– Increased productivity and ease-of-maintenance for Prospect’s

Web site– Single aggregated, hosted, on-demand XML format (versus

multiple formats and delivery from various IPs)– Single BIS contract for all Web site news content– Possible cost savings to Prospect

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Case Study 2: R&D Department

• Critical Sales Question:– “How do you provide current news on relevant engineering

issues via [Plumtree] portal?”

• Prospect’s Response:– Practice Community was not providing current news from

external source via portal

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Case Study 2: R&D Department

• BIS Solution:– Portal News Package, with 25 Editor’s Picks on specific

engineering topics, plus Search, Company Info and Weather

• BIS Benefits:– Relevant news drives portal traffic– Saved Search allows each member of the community to

personalize results– Weather portlet is more robust than their existing service

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ES 1.0 Pricing (ICS) - Enterprise

SAP Material 1,000-2,000 2,000-5,000 5,000-7,500 7,500-10,000 10,000-15,000 15,000-20,000 20,000-25,000 25,000-30,000 30,000-40,000 40,000+a.) Content Package 40555411 90,000$ 95,000$ 100,000$ 110,000$ 120,000$ 135,000$ 150,000$ 165,000$ 190,000$ 240,000$ (Excludes Delivery/Tools)

b.) Redistribution 40555414 $5 per user $5 per user $4 per user $4 per user $4 per user $3 per user $3 per user $3 per user $2 per user $2 per userc.) Delivery/Tools Various (See below ) See List See List See List See List See List See List See List See List See List See Listd.) Annual Service Fee 40555429

Delivery Pricing: MaterialPrice Category

Annual Price (each delivery)

Hosted Solutions 40555424 Premium 15,000.00$ Publisher 40555426 Premium 15,000.00$ RTCR/API 40555427 Premium 15,000.00$ RSS 40555419 Standard 10,000.00$ Portals 40555421 Standard 10,000.00$ XOD 40555425 Standard 10,000.00$ Feed 40555428 Standard 10,000.00$

TopicsNE

R P H X P R FS o o O u T eS r s D b C e

t t l R da e i /l d s As S h P

o e Il rution

$5K (includes 20 hrs of CS support)

Enterprise Solutions Pricing Guidelines

Annual Subscription USD - Based on Enterprise # of users

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ES 1.0 Pricing (ICS) - Banded

Enterprise Solutions Service Fee (required on all New Sales)Annual Service Fee 40554923 2,500.00$

NEW Banded Pricing for existing products:

Banded Pricing for InSight and Live (NO new Insight sales/existing customers only)

Internal Content Set:SAP Material Numbers

Core Product / Add-on 1 2 to 5 6 to 10 11 to 20 21 to 30 31 to 40 41 to 50 51 to 75 76 to 100 100+

Insight (Renewal Only) 36100325 Core 5,000$ 8,000$ 14,000$ 24,000$ 28,000$ 34,000$ 40,000$ 55,000$ 65,000$ See MgtLive 36100361 Core 8,000$ 12,000$ 18,000$ 30,000$ 34,000$ 40,000$ 48,000$ 65,000$ 75,000$ See Mgt

NEW Banded Pricing for NewsEdge

Internal Content Set:SAP Material Numbers

Core Product / Add-on 1 2 to 5 6 to 10 11 to 20 21 to 30 31 to 40 41 to 50 51 to 60 61 to 70 71 to 80 81 to 100 100 to 150

NewsEdge (Includes TNE, TNE Pro) 40554924 Core 4,000$ 9,000$ 15,000$ 25,000$ 35,000$ 45,000$ 55,000$ 63,000$ 70,000$ 80,000$ 90,000$ 100,000$ * TNE Pro pricing no longer exists

Redistribution Price:

SAP Material Numbers

Core Product / Add-on 1 to 100 101 to 500 501 to 1000 1,001 to 2,5002,501 to 5,0005,001 to 10,00010,001 to 20,00020,001 to 50,00050,001 to 100,000

NewsEdge Redistribution 40554925 Add-on 6,500$ 11,000$ 16,000$ 26,000$ 39,000$ 52,000$ 65,000$ 80,000$ 87,000$

Annual Subscription Pricing (USD) - Based on Number of Users

Enterprise Solutions Banded Pricing Banded Pricing is for opportunities that do not require Enterprise Pricing



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ES 1.0 Pricing (ICS) - Banded

Enterprise Solutions Pricing:

Enterprise Solutions Service Fee (required on all New Sales)Annual Service Fee 40554923 2,500.00$

Enterprise Solutions Banded Pricing for Topics

Internal Content:


Core Product / Add-on 1 to 100 101 to 500 501 to 1000 1,001 to 2,500 2,501 to 5,000 5,001 to 10,000 10,001 to 20,00020,001 to 50,000

Topic Bundle 40554928 Add-on $10,000 (bundle) 13,000$ 16,000$ 26,000$ 39,000$ 52,000$ 65,000$ 80,000$ Delivery Tool (various) $3,000 per tool$3,000 per tool$3,000 per tool$3,000 per tool$3,000 per tool $3,000 per tool $3,000 per tool $3,000 per tool(RSS, Portal JSR168, Portal 2.0, Feed, Hosted Solution,API/RTCR, XOD and Publisher)

Customized Topic Bundle 40555176 15 Topics 3,500$ 3,500$ 3,500$ 3,500$ 3,500$ 3,500$ 3,500$ 3,500$ Price is in addition to price for an Active Feed Bundle 40555177 30 Topics 5,000$ 5,000$ 5,000$ 5,000$ 5,000$ 5,000$ 5,000$ 5,000$

40555178 50 Topics 7,500$ 7,500$ 7,500$ 7,500$ 7,500$ 7,500$ 7,500$ 7,500$ 40555178 50+ Topics 10,000$ 10,000$ 10,000$ 10,000$ 10,000$ 10,000$ 10,000$ 10,000$

Example:Price for 1 Customized Bundle delivered via Portal with 15 Topics 16,500$ 19,500$ 22,500$ 32,500$ 45,500$ 58,500$ 71,500$ 86,500$

Enterprise Solutions Banded Pricing for Custom Topics

Internal Content:


Core Product / Add-on 1 to 100 101 to 500 501 to 1000 1,001 to 2,500 2,501 to 5,000 5,001 to 10,000 10,001 to 20,00020,001 to 50,000

Custom Topic (Daily Reviewed) 40555180 Add-on $8,000 per topic 8,500$ 9,000$ 10,000$ 10,500$ 11,000$ 12,000$ 13,000$ Delivery Tool $3,000 per tool$3,000 per tool$3,000 per tool$3,000 per tool$3,000 per tool $3,000 per tool $3,000 per tool $3,000 per tool(RSS, Portal JSR168, Portal 2.0, Feed, Hosted Solution,API/RTCR, XOD and Publisher)

Total 11,000.00$ 11,500$ 12,000.00$ 13,000$ 13,500$ 14,000$ 15,000$ 16,000$

Premium Sources: PricingSee Premium Source book

Annual Subscription Pricing (USD) - Price is per Topic bundle based on # of End Users (Approximately 80 Topics)

Annual Subscription Pricing (USD) - Price is per Custom Topic based on # of End Users

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Policy

• New pricing is applied to all new business effective Oct. 9, 2006

• Renewals as of October 1, 2006 may be renegotiated with new pricing inclusive of all features (excluding Elogic) or previous contract value and package may be grandfathered for one year – we will not go back and add all features to grandfathered installations

• The standard 5% uplift on all renewals still applies

• Standard Discount authorities apply

• Annual Service Fee is required

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Order Forms

There will be 3 order forms:• Current NewsEdge (renewals only)• Enterprise – 1,000+ users• Banded 1-1,000 users

Order forms will be available on the Project on 10/9/06

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Renewals

• At renewal, the recommendation is to promote Enterprise Solutions

• Existing eLogic customers will be moved to Enterprise Solutions (2006-2007 contracts)

• Active Feed (ICS) customers should migrate to Enterprise Solutions

• Active Feed (ECS) customers will be grandfathered

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Service Fee – Annual Support

Annual Service:• Provide guidance with query structure and obtaining accurate

search results• Retain the assistance of Editorial Knowledge consultants,

when applicable• Provide client with the sample application (client demonstration and

connectivity purposes only)• If applicable, broker and manage communications between clients’

development teams and BIS Engineering & Product Development teams

• Provide general support during clients’ project management cycle

• Provide advanced product, data and integration knowledge• Provide front-line technical support during implementation and roll-out• Maximum of 10 hours of Custom Solutions support for topic bundle deals

and 20 hours for Enterprise deals

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BDE Sales Support – Custom Solutions Team

• Step 1: For any ES sale, contact the Custom Solutions team for support.

– Custom Solutions Team will work closely with you and your customer to match business requirements with our best solution.

– Together with sales, product development and the customer, the Solutions Specialist will define the appropriate deliverables based on customer expertise, schedule demands and the customer’s business objectives.

– This pre-sales effort ensures the team and the customer are developing solutions that can be successfully deployed on schedule and supported.

– Sales is to contact the solutions team when a prospect/customer has passed the qualification checklist only.

– For further details, contact BIS Custom Solutions Team.

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Selling Tools

Collateral• Enterprise Solutions Sell Sheet, available October 9

– Order number on collateral site: L-325165

• NEW! Customer Promo PDF – Send out as desired to your customers

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Q4 Promotion

• E-marketing– Key word buys– Lead generation through html campaigns

• Corporate Communications– Press Release – Distribution set for October 10

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Part II.Enterprise Solutions – Technology Overview

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Enterprise Solutions – Technical Overview

• Every news service that we deliver is made up of three elements

1. CONTENT (84 Topic Bundles)– Topics

– Real-time 3700+– Editorial 3600+– Custom

2. TECHNOLOGY• Delivery tools • Integration

3. REDISTRIBUTION

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Taxonomy – Real-time

• Taxonomy: A scheme that partitions a body of knowledge and defines the relationships among the pieces. It is used for classifying and understanding the body of knowledge.

• Nearly 500K articles are process daily• Data is tagged in real-time mode compared against

– 169K company terms / 35K are public companies / 197 countries• Mention vs. About tags• Every company term assigned is given a ranking from 1 to 1000

– Over 3600 topics • Complex search algorithms and proximity and Bayesian logic is applied• Every topic assigned is given a ranking from 1 to 1000

– Stories are stored in Real-time Content Refinery and indexed on our search engines within 2 seconds

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Taxonomy – Editorially Reviewed

• Editor’s Pick (Nightly reviewed topics)– Subset of the Real-time topics– Over 1600 are humanly reviewed nightly– Over 2000 are automated – Over 450 custom topics (customer specific)

• Editor’s Updates (Intraday topics)– Small subset of the Real-time topics– Over 37 general topics– Delivered in near real-time mode

• Editor’s Alerts (Real-time editorial developed topics)– Over 3000 alerts specifically designed for a wide range of industries

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Taxonomy – Topic Bundles

• Both real-time and editorial topics (editors picks) combined into selected industry, and regional topics bundles

• Over 84 topic bundles exist• Enterprise Solutions will offer all bundles for 90K• Enterprise Solutions will also offer banded pricing where each

bundle is 10K • Enterprise Solutions will offer customized topic bundles

– Customers can select topics in 15, 30, 50 topics– Includes both real-time and editors picks

• Enterprise Solution will continue to offer Editors Updates and Editors Alerts

45


Taxonomy – Custom Topics

• Custom Topics are specialized instructions set by the customer for our reviewers to search and filter news against last nights collection– News targeted specifically for a customer – Eliminate noise or too much news

• Customers can purchase custom topics with their topic bundles or they can purchase it by itself

• Custom Topics is an editorial function and therefore there is no real-time news delivery

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Taxonomy

47


Technology – RSS

FeedDemon

RSS Channels

BIS RSSTopics & Real-time Search

Headlines

48


Technology – RSS Application

Full Story

FeedDemon

49


Technology – RSS in Browsers

FireFox

RSS Channels


Headlines

Full Story

50


Technology – RSS in Browsers

Internet Explorerw/Pluck plug-in

RSS Channels


Headlines

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• XML formatted data, or customer defined• Support for Style Sheets

• Customizable output• Customer can create style sheets that can produce RSS, Atom, WML, or any

format they desire

• Customer no longer needs to buy hardware or develop expensive solutions• Support for handheld devices (Blackberry), cell phones, and PDAs

that have browser support

• New proximity operators support (near)• De-duplication of stories

Technology – XOD

http://www.compusa.com/products/product_info.asp?product_code=334419&pfp=cat1

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Editor’s Picks

• Expert editors hand-select and prioritize articles once per day

• Individual user personalization• Click to real-time updates• 2,000+ narrowly defined

business topics• 30-day archive

53


Saved Search• Premium licensed publications• Aggregated content sets• Real-time• 90-day archive• Individual user personalization

54


Company Information

• News, quotes, charts, financials, SEC filings and company profiles• Individual user selects companies to monitor• 40+ global indices• Ad-hoc company search

Thank you!

Documents

Enterprise Solutions October 2006 Product Launch