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EnsuringActiveImplementationSupportforCounties&CommunitiesScalingthe
TriplePSystemofInterventions
May2018
2
Acknowledgements&Disclosure
Developmentofthisdocumentwassupportedbythreefundingsources:
(1) TheDukeEndowmentGrantAgreementNo.1945-SP,UtilizingCountyEvaluationFindingstoBuild ImplementationCapacityand Infrastructure to Support theTripleP SystemofInterventionsinNorthCarolina.
(2) TheNorthCarolinaDepartmentofHealthandHumanServices,DivisionofPublicHealth
ContractNumber00034755,UtilizingCountyEvaluationFindingstoBuildImplementationCapacity and Infrastructure to Support the Triple P System of Interventions in NorthCarolina–DPH.
(3) TheNorthCarolinaDepartmentofHealthandHumanServices,DivisionofSocialServices
ContractNumber00034805UtilizingCountyEvaluationFindingstoBuildImplementationCapacity and Infrastructure to Support the Triple P System of Interventions in NorthCarolina–DSS.
RonPrinz,Ph.D.,isaconsultanttoTriplePInternational,whichisthetechnologytransferentity
commissionedbytheUniversityofQueenslandtodisseminatetheTriplePsystem,andtotheCenters
forDiseaseControlandPrevention,whichisinvolvedinimplementation/disseminationprojectsrelated
toTripleP.
Suggestedcitation:Aldridge,W.A.,II,Boothroyd,R.I.,Veazey,C.A.,Powell,B.J.,Murray,D.W.,&
Prinz,R.J.(2018,May).EnsuringActiveImplementationSupportforCounties&CommunitiesScalingtheTriplePSystemofInterventions.ChapelHill,NC:TheImpactCenteratFrankPorterGrahamChild
DevelopmentInstitute,UniversityofNorthCarolinaatChapelHill.
©2018WilliamA.AldridgeII,RenéeI.Boothroyd,ClaireA.Veazey,ByronJ.Powell,DesireeW.Murray
andRonaldJ.Prinz.
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TableofContentsAcknowledgements&Disclosure...................................................................................................2
Background....................................................................................................................................4
ImplementationScience.............................................................................................................4
NorthCarolinaTriplePImplementationEvaluation(TPIE)........................................................5
Co-CreationPartnerships...........................................................................................................6
ImplementationSupportforCountiesorCommunitiesScalingTripleP.......................................6
ObjectivesofImplementationSupport......................................................................................6
PrinciplesofImplementationSupport.......................................................................................7
Population-levelOutcomes........................................................................................................9
TriplePSystemOptimization...................................................................................................10
ImplementationPerformance..................................................................................................13
LocalImplementationCapacity................................................................................................14
Co-CreationPartnerSupport....................................................................................................15
ProvidingImplementationSupporttoCountiesorCommunitiesScalingTripleP.......................18
AlignmentofSupportamongTriplePAmerica&IntermediaryOrganizations.......................20
AStage-BasedApproachtoSupportingtheScale-upofTriplePinCountiesorCommunities23
ACoreStoryofImplementationSupport,FlexiblyApplied.....................................................34
APPENDIXI:RecommendedToolstoSupportImplementation&Scale-UpProcesses...............36
APPENDIXII:RecommendedMeasuresofImplementation&Scale-Up......................................42
APPENDIXIII:RecommendedMeasuresandRecordsofImplementationSupportQuality........53
References....................................................................................................................................56
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BackgroundEvidence-basedpreventionandwellbeingprogramsofferagreatdealofpromisetosupportthehealth
andwellbeingofchildren,youth,families,andcommunities.Infact,manyfundersandserviceproviders
are shifting toward models that have demonstrated positive impact through rigorous evaluations.
However,implementingandscaling-uptheseinnovationscanbeachallengeinthecontextofbusinessas
usual.Despitebestintentions,longstanding,complexservicesystemshaveatendencytopullinnovation
back to past practice. This challenge canprevent evidence-based strategies fromachieving expected
outcomes.
The Implementation Capacity for Triple P (ICTP) projects aim to develop methods, materials, and
opportunitiestosupportstatewidepartnersandlocalcommunitiestosuccessfullyandsustainablyscale
the Triple P – Positive Parenting Program (Triple P) system of interventions so that population-level
benefitsarerealizedforlocalchildren,families,andcommunities.Toaddresstypicalchallengesrelated
toimplementationandscale-up,ICTPprojectsleverage:
(1) Currentresearchandbestpracticesfromimplementationscience,
(2) Mixed-methodsevaluationfindingsfromtheNorthCarolinaTriplePImplementationEvaluation
(TPIE),and
(3) Partnershipswithstatewidestakeholdersinvolvedinscaling-uptheTriplePsystem.
ImplementationScienceCurrentresearchandbestpracticesfromimplementationscienceprovidethebackboneforICTPprojects.
Researchandappliedlearningfromeffortstosuccessfullyimplementandscaleevidence-basedprograms
havebeenamassingoverthepasttwodecades.2-4Amongreadyorganizationsandsystems,developing
andsustaininglocalcapacityaroundcoreimplementationprocesseshaveemergedasessentialpartsof
successandsustainability.4,5Althoughanumberofimplementationscienceframeworksarenowavailable
tomakesenseofkeyimplementationconcepts,themostpromisingapproachestoimplementationand
scale-upgivestrongattentiontothreekeyfeaturesoflocalimplementationcapacity:
(1) Linkinglocalleadershipandimplementationteamswithin(e.g.,individualserviceagencies)and
across(e.g.,communitycoalitions ledby localbackboneorganizations,statewide intermediary
organizations,andstateserviceagenciestosupportimplementation)levelsofcommunityservice
systems;2,4,6-20
(2) Bestpracticesforpractitioners’professionaldevelopment(i.e.,selection,training,coaching)to
deliverprogramsasintendedandwithexpectedbenefitsforchildrenandfamilies;21-34and
ThepurposeofthisimplementationsupportplanistoprovidedetailedinformationtostateandlocalTriplePcoordinators,funders,policymakers,andtechnicalassistanceprovidersaboutthecoreprinciples,partnerroles,coordinatedactivities,andoutcomesfortheprovisionofactiveimplementationsupporttocountiesandcommunitiesscalingtheTriplePsystemofinterventions.
5
(3) Quality and outcome monitoring for systems or organizational improvement and program
optimization.4,27,35-42
For communitywide prevention andwellbeing efforts, developingmedia and networking strategies to
mobilize knowledgeandbehavior changealso appears tobe important for achievingpopulation-level
outcomes.14,43-49ICTPprojectsmakesystematiceffortstoblendleading-edgeimplementationscienceand
bestpracticesintoallevaluationandimplementationsupportactivities.
NorthCarolinaTriplePImplementationEvaluation(TPIE)Tobringthescienceofimplementationclosertotheground-level,ICTPprojectswerealsofoundedon
twoimplementation-science-basedevaluationsofTriplePinNorthCarolina:TPIEandTPIE-Qualitative.
FromJanuary2014throughDecember2015,TPIEevaluatorsexaminedtheimplementationandscale-up
of theTripleP system inCabarrusandMecklenburgcounties.Specifically, thepurposeofTPIEwas to
evaluate capacity and infrastructure for the active implementation of Triple P to inform the planning
process for impact and sustainability. In late winter and early spring 2016, the TPIE team added a
qualitative evaluation component (TPIE-Qualitative) to better understand the findings from the initial
implementation evaluation and further improve the planning process for Triple P impact and
sustainability. Although highlights of evaluation results are touched upon in this section, detailed
evaluationbackgrounds,evaluationfindings,andlistsofevaluators’recommendationsareavailableinthe
TPIEFinalReport50andtheTPIE-QualitativeReport,51bothofwhicharelocatedontheICTPwebsiteat
https://ictp.fpg.unc.edu/lessons-learned.
TPIE results50 highlighted several strengths of local Triple P implementation capacity in Cabarrus and
Mecklenburgcountiesduringtheevaluationperiod,includingthecapacityofcountyTriplePleadership
teams, the capacity of Cabarrus County’s Implementation Team, counties’ Triple P practitioner
recruitmentandselectionprocesses,localTriplePtrainingprocesses,andcounty-levelTriplePdecision-
supportdatasystemsandqualityimprovementprocesses.Inadditiontothesestrengths,fourareasof
implementationcapacityneededparticularattentionandfurtherdevelopment:agencyimplementationteam structures; infrastructure to support Triple P practitioners’ ongoing coaching followingaccreditation; Triple P fidelity assessment practices; and infrastructure for using Triple P data andfeedbackaboutimplementationbarriersandfacilitatorsforagencyTriplePqualityimprovement.
Four risk factors for service agencies’ discontinuationof Triple P implementationwere also identified
duringTPIE,includinghaving:
(1) Only one Triple P practitioner within the service agency (this does not pertain toprivate/independentTriplePpractitioners);
(2) LessdevelopedagencyTriplePleadershipandimplementationteamstructures;
(3) AlesshospitableagencyimplementationclimateforTripleP,whichmaybeindicativeoflower
agencyleadershipandmanagementsupportforTripleP;52and
(4) LessformalizedordocumentedagencyTriplePsustainabilityplans.
At the county-level, TPIE results also suggested that the successful scale-up of Triple Pmay bemore
challenging if the county implementation team has less capacity (particularly in terms of formally
allocatedtimeandeffortforteammembers),thecountydoesn’thaveadequatefinancialresourcesto
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supportlocalTriplePscale-up,and ifthecountypreventionsystemandpopulationarelargeroraremorecomplex.
TPIE-Qualitativeresults51reinforcedmanyoftheseinitialTPIEfindingsandaddedahandfulofadditional
important points about Triple P scale-up in NC counties. These included: the need for more activeimplementationsupporttocountiesscaling,andagenciesimplementing,TripleP;theneedforrobustexplorationandreadinessprocesses ateach levelof thestatewideTripleP systembeforeembarking
uponlocalTriplePadoptionorinstallingnewfeaturesofTriplePimplementation;thebenefitsofusingacoalition approach to locally scaling Triple P in NC counties and ensuring a statewide learningcollaborativeforcountyTriplePcoordinators;andtheneedformoreactivelyandpurposefullyinvolvingcommunitymembersintheTriplePimplementationinfrastructure.
Co-CreationPartnershipsFinally, ICTPprojectsweredevelopedaroundaco-creationmodelofapplying implementationscience
withinlocalcontexts.Whilethescienceofimplementationprovidesmeaningfuldirection,theutilization
ofstrategiesfromimplementationscience,andthedevelopmentoflocalimplementationinfrastructure,
requiresco-creationfromfivepartners:53
(1) Serviceagencyleadershipandstafffromimplementingsites;
(2) State/localfundersandpolicymakers;
(3) Intermediaryandpurveyororganizationsthatprovideimplementationandprogramsupport(i.e.,
implementationtechnicalassistanceproviders,TriplePAmerica);
(4) Activeandinvolvedcommunitymembers(e.g.,communityparentsandyouthbeingserved);and
(5) Interventiondevelopersandpreventionscientists.
The successful and sustainable scale-up of Triple P in communities statewide and the realization of
population-levelpreventionandwellbeingbenefitswillnecessitatecollaborativepartnershipsamongall
fiveco-creationpartners.ICTPprojectsrespondtoopportunitiesforco-creationandhumblyacceptthat
theworkofimplementingandscalingTriplePcannotbeaccomplishedbyoneortwoofthesepartners
alone.
ImplementationSupportforCountiesorCommunitiesScalingTriplePThepurposeofthisimplementationsupportplanistodetailcoreprinciples,processes,features,partner
roles, and intended outcomes for the provision of active implementation support to counties or
communitiesscalingtheTriplePsystemofinterventions.Indoingso,theplantakesacustomizableand
adaptiveapproach54,55tosupportingimplementationprocessesratherthanprescribingaseriesofspecific
stepsandprocedures.
ObjectivesofImplementationSupportActiveimplementationsupportprovidedtocountiesscalingtheTriplePsystemofinterventionsseeksto
contributetoseveralobjectives.
(1) Strengthening amulti-level system of implementation and program support from state to
countiestoagenciestopractitionerstofamilies.
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(2) Organizing and aligning communitywide implementation capacity. This includes ensuringadequate implementation capacity within lead or backbone agencies and service agenciesparticipatinginlocalTriplePcoalitions.
(3) Supporting implementation performance across lead/backbone agencies and local Triple Pserviceagencies.
(4) LocallyscalingtheTriplePsystemtorespondtoidentifiedcommunityneeds,characteristics,and
readiness.
(5) Supporting practitioners’ delivery of Triple P interventions as intended and in response toparents’needsandpreferences.
(6) Increasingtheprobabilitythatintendedpreventionandwellbeingoutcomeswillbeachievedatscale.
(7) SustainingTriplePimplementationandprogramperformance.
PrinciplesofImplementationSupportAcrossallpartners,theprovisionofimplementationsupportforcountiesscalingtheTriplePsystemof
interventionsbenefitsfrombeingguidedbyseveralprinciples.1
(1) Proactivesupport:Likeothereffortstochangeindividualandgroupbehavior,implementingand
scalingevidence-basedpreventionstrategiesrequiresintentionalandfocusedsupport.Proactiveimplementationsupportanticipatesneedsandincorporatesstrategicapproachestobringnew
knowledge, skills, and opportunities for recipients to apply and test new learning – with
reinforcementandsupportivefeedback–intheirownsystemsenvironments.Suchlearningand
supportisoftennecessaryatindividual,team,organizational,andsystemlevels.
(2) Implementationscienceandbestpractices:Asweaskcommunityleadersandlocalpractitioners
tobeguidedbythescienceofprevention,sotoomustco-creationpartnersinvolvedinsupporting
implementationandscale-upbeguidedbythescienceofinnovationimplementation.Arangeof
frameworksandtoolsarenowavailablefromimplementationsciencetosupporttheintroduction
ofkeyconceptsandstrategiesforeffectiveimplementation.Furthermore,theseframeworksand
tools can inform exchanges of ideas with local stakeholders to enable local application and
sustainability.
(3) Co-creation:Thedevelopmentoflocalimplementationinfrastructureisbecomingrecognizedas
a process of co-creation.53,56 Within the co-creation framework, five partners contribute to
successfulandsustainableimplementationandscale-up:
a. Serviceagencyleadershipandstafffromimplementingsites;
b. State/localfundersandpolicymakers;
c. Intermediary and purveyor organizations that provide implementation and program
support;
d. Active and involved community members (e.g., community parents and youth being
served);and
e. Interventiondevelopersandpreventionscientists.
Support for active implementation and scale-up becomes stronger as collaborations and
contributionsamongthesefivepartnersincrease.
8
(4) Contextualized and responsive support: While the science of implementation provides
meaningful grounding for any implementation effort, to increase chances for success and
sustainability,effortstoimplementandscale-uppreventionprogramsmustbeoptimizedwithin
localcontexts.17,57-70Implementationstrategiesneedtobeconsideredandtailoredaccordingto
key features of local prevention systems, such as size, history, resources, culture, population
density, and political and social complexities. Furthermore, ongoing implementation support
needstoberesponsivetolocalprogress,setbacks,feedback,andkeyevents.
(5) Adaptive leadership: Implementation and scale-up are adaptive processes, not technical
processes.71 Implementation support partnersmust develop an appreciation for, and comfort
with, thediverseperspectivesheldwithin local systemsenvironments andbegin to recognize
theseascluestothepresenceofadaptivechallengesembeddedwithinthesystemanditspeople.
HeifetzandLaurie72putforwardsixprinciplesofadaptiveleadershipthatcanbeusedtomanage
adaptivechallenges:
a. Get on the balcony: step back from daily system operations to see larger patterns of
individual and collective behavior and local history that may be either facilitating or
hinderingthesystems’willingnessorabilitytochange.
b. Identify the adaptive challenge: take time to clearly define adaptive challenges.
Definitionsshouldtakeintoaccountanunderstandingoflocalpeople,organizationaland
communityhistory,largersystempressures,andidentifiedsourcesofconflict.
c. Regulate distress: create a functional balance of system stress by using conflict as an
opportunity for learning and creativity, sequencing and pacing work, and preventing
stakeholdersfromfeelingoverwhelmedbychange.
d. Maintain disciplined attention: maintain focus on tough questions and prevent the
avoidanceofadaptiveworkrecognizedbyslidingbackintofamiliarroutinesorengaging
peripheralissuesortopics.
e. Givetheworkbacktopeople:buildthecollectiveproblem-solvingconfidenceofsystem
stakeholdersratherthanprovideexpertsolutionsorlettheburdenofadaptiveworkfall
onthefewidentifiedvocalleaders.
f. Protectvoicesofleadershipfrombelow:ensurethattheexperiencesandideasofthoseoften marginalized in change initiatives, including front line staff and community
members,arevoicedandplayanequalroleingeneratingsolutionssothattheywillbe
themostsuccessfulandsustainable.
(6) Stage-basedapproach:Because implementationandscale-upareadaptiveprocessesoftenwithin
complex systemenvironments, they require iterative series of inquiries, actions, and adjustments
often across longer-term engagements.27 Stage-based approaches to implementation have been
widely utilized to address these demands,12,27,73-75 and implementation support partnersmust be
mindfultopaceandmodifysupportactivitiesacrosssuchstages.
a. Readiness&Exploration:ensuringthatsystempartnersarewillingandabletoproceedwith
implementation efforts designed tomeet their goals and best fit to their local strengths,
needs,andpreferences.
b. Capacity Development: ensuring that local systems and partners have the resources and
abilitiesshownbyimplementationsciencetosupportsuccessfulandsustainablescale-up.
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c. SupportedPerformance:providingsupportivebehavioralcoachingtosystempartnersasthey
begintomanageimplementationprocessesanddevelopconfidenceinbroadlyapplyingnew
skillsandabilitiesintheirlocalenvironments.
d. Local Regulation: supporting system partners to manage implementation and scale-up
autonomously,withreducedexternalsupport,sothateffortsaresustainedprimarilybylocal
capacitiesandperformance.
Stagesof implementationarenotmeanttoconvey linearity.Rather, implementation iswidely
believed to be a nonlinear process requiring cycling back and forth between stages of
implementationasnewelementsofworkariseandadaptivechallengesareidentified.27,73
(7) Data-drivenprogressmonitoringandimprovement:Asadvocatesforthetranslationofevidenceintopractice,implementationsupportpartnerscollectandusedatatoidentifylocalneedsand
planresponsivesupportstrategies,monitortheprogressandoutcomesoflocalimplementation
efforts,monitortheeffectivenessoftheirownsupport,andmakequalityimprovementsbased
ondataovertime.
(8) Localownershipofprogress: Implementationsupportpartnersshouldpromote local systems’
ownershipofimplementationprocessesandsuccesses.Althoughexternalpartnerscanbeseen
as instrumental to increasing implementation resources and abilities, ongoing success in
implementationandscale-upshouldnotbeperceivedtobedueto,ordependenton,external
supportpartners.Thisprinciplecanbedemonstratedbycontinuallypromotingcollective-efficacywithincommunitypreventionsystems.
ICTPIntegratedTheoryofChangeDrawingheavilyonChinmanandcolleagues’implementationTAlogicmodel,76atheoryofchangethat
describestherelationshipsbetweenkeyintermediateandlong-termoutcomesofactiveimplementation
supportisprovidedinFigure1.TheICTPIntegratedTheoryofChangeforsupportingtheimplementationand scale-upof theTripleP systemof interventions toachievepopulation-leveloutcomes is rathercomprehensiveandnotmeanttosuggestaprescribedprocessforscalingTripleP.Rather,withincertainlimits,localcommunitiesandsystempartnersmightcustomizetheirlevelofuseofthistheoryofchange.
Forexample,localcommunitiesmaychoosetomonitoronlycertainpopulation-levelorimplementation
outcomesarticulatedinthistheoryofchange.Likewise,co-creationpartnerrolesmayvaryinintensity
andfunctionaccordingtolocalcommunitycontext.Itisrecommended,however,thatallcommunitiesestablishcollaborativerelationshipswiththenotedco-
creationpartners,asfeasible.Also,attendingtoeachcomponentoflocalimplementationcapacityand
performancearticulatedinthetheoryofchangemaybeessentialtorealizingthefullimpactofTripleP
onpopulation-leveloutcomes.
Population-levelOutcomesAsapartofstatewideevaluationactivities,systempartnersoftenagreetomonitorsomeorallofthe
population-leveloutcomevariablesthatdemonstratedresponsivityinpriorresearchonthecountywide
scale-upoftheTriplePsystemintheSoutheasternUnitedStates:77
(1) substantiatedchildabuseandneglect,
(2) out-of-homefostercareplacements,and
10
(3) childinjuriestreatedinahospital.
Inadditiontoanyrequiredstatewideevaluationoutcomevariables, localTriplePcoalitionsmayhave
interestandresourcestomonitorotherchild,family,andcommunityoutcomesthathavedemonstrated
responsivitytoTriplePuse.TripleP,boththroughindividualinterventionsandtheaggregatesystem,has
demonstrated positive child and family outcomes across a number of research and evaluation trials
globally.LocalTriplePcoalitionsmaybenefitfromexaminingthefullTriplePevidence-base,availableat
https://www.pfsc.uq.edu.au/research/evidence/.ReaderscanquerytheTriplePevidence-baseaccording
toindividualTriplePinterventionsaswellaskeytopicsandoutcomevariables.
ICTPprojectspromotetheideathatinterventionoutcomes,whetherindividualorpopulation-level,can
beoptimizedinalocalcontext.35WehopethatstakeholdersinvolvedincountyTripleProlloutswilltake
advantageofthisperspectiveandstrivetomovebeyondthelevelofoutcomesestablishedinpriorTriple
Presearchforthebenefitoflocalcommunities.
TriplePSystemOptimizationReviewsoftheresearchliteraturehavemadeclearthatimplementationqualityimpactstherealizationof
outcomeswhenevidence-basedpreventionandwellbeingprogramsareusedintherealworld.78Perhaps
themost recognized feature of implementation quality is fidelity to the intended delivery of adoptedprograms. However, several other implementation outcomesmay also be important, particularly as
relatedtoachievingfavorableserviceandclientoutcomesatscale.Forexample,Proctorandcolleagues79
offer eight core implementation outcomes: acceptability, adoption, appropriateness, cost, feasibility,
fidelity, penetration, and sustainability. The ICTP Integrated Theory of Change for supporting the
implementationandscale-upoftheTriplePsystemof interventionsadaptsandincorporatesessential
featuresoftheseeightimplementationoutcomes,andincludesotherimplementationoutcomesthatmay
beofparticularinterestgivenTripleP’smodel,history,andongoingaimsincounties:
(1) Accessibility. Progressing beyond Proctor and colleagues’ simpler adoption outcome,
accessibility is defined as the degree towhich local families can access parenting and family
supportinaccordancewiththelevelofsupporttheyneedorprefer.
(2) SystemAlignment.NotrepresentedinProctorandcolleagues’originallistbutimportantforany
system of interventions, system alignment is defined as the degree to which local serviceagenciesor individual interventionswork inconcert towardscollectivewellbeinggoals rather
thaninsilosorfragmentation.
(3) Feasibility.AsdefinedbyProctorandcolleagues(p.69),feasibilityistheextenttowhichanewtreatment,oran innovation,canbesuccessfullyusedorcarriedoutwithinagivenagencyor
setting.Feasibilityhasalottodowithwhetherornotthelocalsettingofcarehasthenecessary
financial, human, and implementation resources to support delivery of the intervention as
intended.
(4) Appropriateness.AsdefinedbyProctorandcolleagues(p.69),appropriatenessistheperceivedfit,relevance,orcompatibilityoftheinnovationorevidence-basedpracticeforagivenpractice
setting,practitioner,orconsumer;and/orperceivedfitoftheinnovationtoaddressaparticular
issueorproblem.
11
Figure1.ICTPIntegratedTheoryofChangeforsupportingtheimplementationandscale-upoftheTriplePsystemofinterventionstoachievepopulation-leveloutcomes
12
(5) Fidelity. As defined by Proctor and colleagues (p. 69), fidelity is the degree to which aninterventionwasimplementedasitwasprescribedintheoriginalprotocolorasitwasintended
by the program developers. Four dimensions of program fidelity relevant to Triple P in
communities are detailed by Dane and Schneider80 and later reinforced byMihalic,
81 (p. 83)
relativetopreventionprograms:
a. Adherence refers towhether the intervention isbeingdeliveredas itwasdesignedorwritten (i.e.,with all core components beingdelivered to the appropriatepopulation;
stafftrainedappropriately;usingtherightprotocols,techniques,andmaterials;andin
thelocationsorcontextsprescribed).
b. Qualityofprogramdeliveryisthemannerinwhichapractitionerdeliversaprogram(e.g.,
skill in using the techniques or methods prescribed by the program, enthusiasm,
preparedness,andattitude).
c. Caregiverengagementistheextenttowhichparticipantsareengagedbyandinvolvedintheactivitiesandcontentoftheprogram.
d. Dosagemayincludeanyofthefollowing:thenumberofsessionsimplemented,lengthof
eachsession,orthefrequencywithwhichprogramtechniqueswereimplemented.
Dane and Schneider and, separately, Mihalic also discuss the fidelity dimension programdifferentiation,whichmaybemoreimportantwithincontrolledresearchsettingsthanTripleP
scale-upincommunitiesstatewide.
(6) Acceptability:AsdefinedbyProctorandcolleagues(p.67),acceptabilityistheperceptionamong
implementation stakeholders (e.g., families) that a given practice or program is agreeable,
palatable,orsatisfactory,asdelivered.
(7) Reach: Proctor and colleagues use a synonymous term,penetration,which is defined as theintegration of a practicewithin a service setting and its subsystems (p. 70).Reachmight be
measuredby(a)thenumberofpeoplewhoreceiveaninterventioncomparedtothosewhoare
eligibletoreceivetheintervention,or(b)thenumberofpractitioners(actively)deliveringthe
interventioncomparedtothenumbertrainedinorexpectedtodelivertheintervention.TPIE
resultsandexperiencefromTriplePstakeholdersinNCsuggestthattherehasbeenasignificant
discrepancy between the number of practitioners trained in Triple P and thosewho remain
activelydeliveringTriplePinterventionstolocalfamilies.
(8) Cost: As defined by Proctor and colleagues (p. 67), cost is related to the cost impact of an
implementationeffort.Proctorandcolleaguesnotethreecostcomponentsmaybeofinterest:
a. costsofdeliveringtheintervention,
b. costsoftheimplementationstrategiesthatwillbeusedtosupporttheintervention,and
c. costvariabilityassociatedwiththelocalservicedeliverysetting.
Anadditionalvariablerelatedtocost,returnoninvestment,hasreceivedincreasinginterestandattentionrelativetotheimplementationandscale-upofevidence-basedpractices
82.
13
(9) Sustainability:AsdefinedbyProctorandcolleagues(p.70),sustainabilityistheextenttowhichanewly implemented intervention ismaintainedor institutionalizedwithinaservicesetting’s
ongoing,stableoperations.
SystemstakeholdersinvolvedindifferentlevelsofcommunityTripleProllouts(e.g.,state,county,agency,
and practitioner) may have varied interest across these nine implementation outcomes. While
stakeholdersmaywanttoreviewthesealternativesanddeterminewhichmixmaybeofmostinterest
andusabilityattheirsystemlevel,theICTPprojectsteamstronglyrecommendsthatprogramfidelityismonitored by every system level. Fidelity has demonstrated particular importance in relation to the
replication of evidence-based program outcomes in real world implementation.78,81
In addition, by
choosing from and attending to other implementation outcomes, such as acceptability andappropriateness, we believe that system stakeholders at any level can monitor implementation in
accordance with Triple P’s stated philosophy of “fidelity and flexibility.” Monitoring variables like
acceptability and appropriateness can ensure that interventions core components are reaching local
familiesinawaythatisresponsivetofamilyneedsandpreferences.
Finally,ICTPprojectspromotetheideathatimplementationoutcomes,likepopulation-leveloutcomes,
canbeoptimizedinlocalcontext.35Hence,werefertothissectionoftheICTPIntegratedTheoryofChange
asTriplePSystemOptimizationtoreflecttheperspectiveofcontinuousqualityimprovementwithinlocal
contexts.
ImplementationPerformanceImplementation outcomes are influenced by the level of local implementation capacity and
performance.76Chinmanandcolleaguesdefineimplementationperformanceas“thelevelofqualityat
which [key implementation support practices] are carried out” (p. 3). The ICTP Integrated Theory of
Changedetailsfivecoreimplementationsupportpractices:
(1) Leading and supporting Triple P implementation and scale-up, including identifying and
addressingimplementationbarriersandspreadingsuccesses;
(2) DevelopingcompetentandconfidentTriplePpractitionerswhocandeliverTriplePwithfidelity
andflexibility;
(3) Gathering, analyzing, and reporting to the right people at the right times program and
implementationdatarelatedtoTriplePdelivery;
(4) System-widelearningandcontinuousqualityimprovementofTriplePimplementation,delivery,
andoutcomes;and
(5) Mobilizingknowledgeandbehaviorchangeacrosscommunitiesbeyondthatcreatedbydirect
serviceinterventions.
We believe these performance indicators provide congruity with core components of local
implementationcapacityasdescribed inthenextsection.Theseperformance indicatorsarehigh level
andmaybefurtherbrokendownintomorespecificperformancebehaviors.Forexample, leadingand
supporting Triple P implementation may involve executive leaders’ ongoing demonstration of
commitment to Triple P implementation (i.e., “implementation climate”) and aligning community
prevention strategies under common approaches and outcomes of implementation.8,83
Likewise,
14
developingcompetentandconfidencepractitionersmayinvolvehighqualitypractitionerrecruitmentand
selection,training,andcoachingpractices.8,27,83
LocalImplementationCapacityAs discussed earlier, ICTP projects take a perspective that the most promising approaches to
implementationandscale-upgivestrongattentiontothreekeyfeaturesoflocalimplementationcapacity:
(1) Linkinglocalleadershipandimplementationteamswithin(e.g.,individualserviceagencies)and
across(e.g.,communitycoalitions ledby localbackboneorganizations,statewide intermediary
organizations,andstateserviceagenciestosupportimplementation)levelsofcommunityservice
systems;2,4,6-20
(2) Bestpracticesforpractitioners’professionaldevelopment(i.e.,selection,training,coaching)to
deliverprogramsasintendedandwithexpectedbenefitsforchildrenandfamilies;21-34
and
(3) Qualityandoutcomemeasurementandmonitoringforsystemsororganizationalimprovement
andprogramoptimization.4,27,35-42
Figure2.IdealSupportModelfortheTriplePSysteminNorthCarolina.
For communitywide prevention andwellbeing efforts, developingmedia and networking strategies to
mobilize knowledgeandbehavior changealso appears tobe important for achievingpopulation-level
outcomes.14,43-49
ICTPprojectshelptoidentifyand/orrecognizeanyexistingmulti-levelsystemsofsupportforthescale-
up of Triple P that have already started to develop within a state. Such cascading models of
implementation supportmayprovideeffectiveways topromotemeaningful capacityand roleswithin
15
eachlevelofastatewidesystemandsupportoverallsuccess.12,27
Figure2presentsonestate’smulti-level
systemofTriplePsupport,withinwhichkeyfeaturesofimplementationcapacityandperformanceareto
be embedded. While feedback loops are presented between single levels of the system, it is
acknowledgedthatfeedbackfromandtoeachlevelofthesystemislikelyhappeningandisimportantfor
qualityimprovementandincreasingthelikelihoodofsuccess.
Co-CreationPartnerSupportCo-creation partners working collaboratively to support county Triple P rollouts contribute to the
developmentoflocalimplementationcapacityandperformance.53,56
Keyfeaturesofco-creationpartner
rolesfollowbelowyetarenotintendedtobecomprehensive.Individualco-creationpartnersmayservea
varietyofuniqueandsharedfunctionsandthenatureandintensityofpartnerrolesmayshiftandchange
overtimeasimplementationandscale-upprogresses.
Localagencyleadership&staffLocalleadershipandstaffwithinTriplePcoalitionleadagenciesandserviceagencieshaveakeyrolein
generating initial readiness for implementation and scale-up of Triple P. Local readiness forimplementationcanbeunderstoodasacombinationofstakeholders’commitmenttothechangeprocess
andtheircollectivebelief that theycanmakethechanges thatwillberequired.84Several factorsmay
influencelocalreadinessforchange,suchasthevalueplacedonmakingthechange,taskdemandsthat
maybeinvolved,resourceavailability,andrelevantsituationalfactors.
Beyondgenerating initial readiness forTripleP implementationand scaling, local leadershipand staff
mustcontinuouslyensureseveralotherleadershipandcoordinationfunctionsforactivelyimplementing
andscalingTripleP.8 Thosewithexecutive leadershipof implementingandscalingTripleP–whether
withincommunityTriplePcoalitionleadagenciesorindividualserviceagencies–maysupportsuccess
and sustainability by demonstrating ongoing commitment to the change process and changepartnerships, and by creating and nurturing appropriate opportunities for change within localorganizationsandsystems.
8
ThoseleadingthedevelopmentofthecommunityTriplePcoalitionmustalsoensurethatTriplePandrelated family service initiatives arewell aligned and usable by practitioners, coalition policies andagency practices facilitate delivery of Triple P interventions as intended, and system changes andsuccessesarewellcommunicatedacrossstakeholdersandcommunitymembers.
8
Finally, thosewith day-to-daymanagement responsibilities for Triple P program implementation and
scaling – whether within community Triple P coalition lead agencies or individual service agencies –
supportsuccessandsustainabilitybyensuringongoingbuy-inandreadinessforstage-basedscale-upofTriplePinthecommunity;organizing,aligning,andsustainingthenecessaryinfrastructuretosupportTripleP implementationwithin thecommunity;andbyactivelyusingdataandother information forqualityimprovementofTriplePimplementation.
8
These leadership and coordination functions can be institutionalized within leadership and
implementationteamstructuresattheagencyandcommunityTriplePcoalitionlevels.Furthermore,they
maybeessentialtothedevelopmentandsustainabilityoflocalimplementationcapacityandperformance
more broadly,8,12,27
and may support hospitable agency and coalition climates for implementing and
scalingTripleP.52
16
State/localfunders&policymakersState and local funders and policymakers have an important role in creating a nurturing systems
environmentforcountyTripleProllouts.Inparticular,keyfunctionsinclude:85
(1) Ensuringtheavailabilityofadequatefinancialresourcestodevelopnecessaryimplementation
capacityandsupportthedeliveryofTripleP,
(2) Ensuring adequate time and space to reasonably expect implementation and scale-up to
translateintopopulation-leveloutcomes,and
(3) Settingexpectationsand resources forqualityandoutcomemonitoringofTriplePacrossalllevelsoftheTriplePsystem.
Whenfundingcomesfromstateagencies,theymayalsoplayasupportiveroleincoordinatingstate-level
learning collaboratives, statewide implementation support teams, and statewide intervention
components(e.g.,media-basedinterventioncomponents).
TriplePAmericaTriplePAmericaistheU.S.-basedpurveyorofTriplePtraining,materials,andimplementationsupport.
Recently,TriplePInternationalpublishedtheTriplePImplementationFramework(TPIF),whichdetails
theirroleinsupportingTriplePimplementationandsustainability.86TPIFdetailsfivephasesofactivities
betweenTriplePAmericaandlocalservicesystemsadoptingTriplePinterventions.
(1) Engagement:InitialinteractionswithcommunitystakeholderstoexploreifTriplePisagoodfit
fortheirgoalsandcommunityneeds.
(2) Commitment and Contracting: Confirmation of the scope of Triple P implementation and
facilitationofwrittenagreementsfortraining,resources,andsupport.
(3) ImplementationPlanning:Collaborationoncreationofanimplementationplan,includingplans
for communications, training and accreditation, service delivery, quality assurance, and
evaluation.
(4) Training and Accreditation: Delivery of standardized training and accreditation process forpractitioners.
(5) ImplementationandMaintenance:Engagementinfeedbackcycleswithcommunitystakeholders
around service delivery, quality improvement, ongoing development, and sustainability
mechanisms.
Across these fivephases,TriplePAmericahelps tosupportpractitionerprofessionaldevelopment todeliverTriplePinterventionsasintended,assurequality,enableoutcomemonitoring,andcontributeto the development of local implementation capacity needed to support and improve local Triple P
implementation.
IntermediaryorganizationsIntermediaryorganizationsdiffer fromprogrampurveyors in that they support thedisseminationand
implementation of more than one evidence-based program or practice and, as such, have a more
expandedrolethanprogrampurveyors.87AsdefinedbyMettrickandcolleagues
88(p.3),anintermediary
organization:
17
“Supports service array development through implementation technical assistance, creative
financingoptions,training,coaching,education,continuousqualityimprovementmonitoring,and
outcomesevaluation.
[An intermediary organization] connects providers, state agencies, local jurisdictions, and
purveyors toensure thateffective implementation leads to improvedoutcomesandbuildson
existingsystemsreformefforts.”
Becauseintermediaryorganizationsareoftenmoreregionallylocatedtoimplementationsitescompared
to thenationalor internationalpresenceofprogrampurveyors, theyareable toserveseveralunique
functions.ThroughtheirrecentCenterofExcellenceLearningCommunityfundedbytheAnnieE.Casey
Foundation,Mettrickandcolleagues88detailfivecorefunctionsforintermediaryorganizations:
(1) Implementationsupportforevidence-basedprograms;
(2) Research,evaluation,anddatalinkingcapacity;
(3) Partnershipengagementandcollaboration;
(4) Workforcedevelopmentactivities(includingtrainingandcoaching);and
(5) Policyandfinanceexpertise.
Intermediaryorganizationsdonotreplicatetheroleofstateagenciesorprogrampurveyors,rathertheywork in concert with state agencies, funders, and program purveyors to support the achievement ofcommongoals.Wherefunctionsoractivitiesoverlapamonganyco-creationpartners,developingclear
agreements about roles and how to support synergistic, rather than contradictory work patterns,
becomesessential.
Dependingonstatewideneedsandgoals,ICTPprojectteamsmayworktoidentifyandbuildthecapacity
ofan intermediaryorganizationorapartnershipof commonorganizations to supportTripleP system
implementationinacrossastate.
LocalcommunitymembersLocalcommunitymembers,includingthechildren,youth,andfamiliesreceivingservices,playessential
roles inthesuccessfulandsustainable implementationofevidence-basedinterventions,particularlyat
scale. Respondents in the TPIE-Qualitative evaluation identified that local communitymemberswere
particularlyhelpfulby:51
(1) Providing feedback and supporting continuous quality improvement of Triple P delivery atagency,county,andstatelevels;
(2) CatalyzingTriplePengagementwithintheircommunitiesbyword-of-mouthadvertising,sharing
positiveexperiences,andtransferringlearningandparentingskillstoothercommunityparents
andstakeholders;
(3) ChampioningTriplePwithlocal,countyandstatewidestakeholders;andby
(4) Fullyparticipating inTripleP implementationstructures, suchasdecision-makingbodiesthat
selectwhichTriplePprogramstoadoptlocally.
18
Inaddition,Boothroydandcolleagues89detailfivefunctionsthatactive,involvedpartnershipsbetween
localservicesystemsandcommunitymemberscansupportduringimplementationandscale-up:
(1) Listening to learn about and begin to address historical trauma (historical maltreatment of
familiesinkeycommunitiesidentifiedbyculturalfactorssuchasraceorincomelevel),mistrust
ofagenciesandsystems,andotherlong-standingandinstitutionalbarrierstosafety,health,and
wellbeing;
(2) Working with community members to identify system barriers to improved outcomes for
childrenandfamiliesandimplementactionplanstoaddressthosebarriers;
(3) Collaboratingwithcommunitymemberstoestablishculturallyrelevantsupportsandservicestomeettheunderlyingneedsofchildrenandfamilies;
(4) Meaningfullyinvolvingcommunitymembersinpractitionerprofessionaldevelopmentactivitiesandcommunitydesignteamsforeffective,sustainedimplementation;and
(5) Ensuringpartnershipmeetings,forums,andfeedbackloopsaresustainedsothatcommunity
membersarecontinuouslyconnectedtoandhelpguideongoingpracticeandsystemchanges.
ParticipantsinTPIE-Qualitativesuggestedthat,overall,thereisaneedformoreactivelyandpurposefully
involvingcommunitymembersinlocalTriplePimplementationactivitiesanddecision-making.51
TriplePdevelopers&researchersFinally, Triple P developers and researchers have both proactive and reactive roles relative to the
implementationandscale-upofTripleP.Proactively,TriplePdevelopersneedtoensure thatTriplePprogramsandstrategiesareusablewithincommunitypreventionsystems.12,21,90,91 Interventionsthatmeet usability criteria are regarded as teachable, learnable, doable, repeatable, and assessable in
practice.90,91
Triple P researchers also have a key role to ensure that Triple P programs and mediastrategiesareandremainevidence-based.ThiswasoneofthemostwidelyidentifiedrolesofTripleP
researchersduringtheTPIE-Qualitativeevaluation.51AsidentifiedinTPIE-Qualitative,TriplePresearchers
also have ongoing roles aroundmaking the Triple P evidence-base accessible and usable to localimplementationstakeholdersandforusingnaturallyoccurringimplementationeffortsasopportunitiestotesteffectiveimplementationstrategiesrelatedtoTripleP.
ProvidingImplementationSupporttoCountiesorCommunitiesScalingTriplePWhile all co-creation partners have essential roles in the implementation and scale-up of Triple P,
providingactive implementationsupportdirectlytosystemstakeholders isacorefunctionparticularly
related to Triple P America and intermediary organizations. These direct implementation supportprovidersareaprimarymechanismforcontributingtothedevelopmentoflocalimplementationcapacity
andperformance.
19
TheICTPIntegratedTheoryofChange(seeashort-handedversioninFigure3)remindsusthatcapacity
withoutperformancedeniesthepossibilityofimplementationoptimizationandtherealizationofchild
and family outcomes. Likewise, performance without adequate capacity may result in temporary,
inefficient, and suboptimal outcomes. One helpful way to think about this is that both the pipeline
(implementation capacity) and the water flowing through the pipeline as intended (implementation
performance) are essential. As such, although there are seven objectives of implementation support
articulatedinthefirstsectionofthisplan,theprimarygoalsofdirectimplementationsupportproviders– such as Triple P America and intermediary organizations – are meaningful contributions to thedevelopment of strong local implementation capacity and performance. Strong local capacity andperformanceofferthefoundationonwhichtherealizationofotherimplementationsupportobjectivesandlocalTriplePsystemoptimizationgoalscanbemosteffectivelyandsustainablyachieved.
TriplePAmericaandintermediaryorganizationsjoinmulti-levelsystemsofsupportforthescale-upof
TriplePinstatewidecontexts(seeFigure4).Stateleadership,localleadership,andimplementationteams
withincommunityTriplePcoalitionsworkasinternalchangeagentsinthismulti-levelsystemofsupport;
theyworkfromwithinstateandcountyservicesystemenvironmentstodevelopTriplePimplementation
capacityandperformance.Incontrast,TriplePAmericaand intermediaryorganizationsactasexternalchangeagents; theywork fromoutside stateandcounty service systemenvironments to support the
developmentofimplementationcapacityandperformance.1,65,92
Carefullydesigned,proactive,andongoingimplementationsupportfromexternalchangeagentshasbeen
identifiedasakeycomponentforachievingsystem-levelimpact,andisconsideredmosteffectivewhen
it contextualizes implementation strategies for local systems and works at multiple levels.17,57-70
The
followingsectionsofferdetailsaboutthealignmentofsupportfromTriplePAmericaandintermediary
organizationsandaflexible,stage-basedapproachtotheuseofcorepracticecomponentsforexternal
implementationsupporttostrengthenTriplePimplementationcapacityandperformanceincommunities
statewide.
Figure3.Directimplementationsupportroleandgoals.
20
Figure 4. TPA and IntermediaryOrganization integration into the ideal supportmodel for the Triple Psysteminastatewidesetting.
AlignmentofSupportamongTriplePAmerica&IntermediaryOrganizationsFigure 5 presents an integrated model of implementation support, aligning more generic localimplementationprocesses (i.e., notprogram specific)with thephasesof theTripleP Implementation
Framework(TPIF).86IntermediaryorganizationsandTriplePAmericamayworkinconcerttosupportthe
blendofgenericimplementationprocessesandTripleP-specificimplementationprocesses.Forexample,
during the exploration stage,12,27
lead agencies in communities and their partners will benefit from
assessingcommunitywellbeingneedsandcommunitysystemmembers’readinesstoimplementpractice
or program changes. These generic implementation processes may be supported by intermediary
organizationsasneeded.Onceneedsandreadinessforimplementationareclarified,contactmaybegin
betweentheleadcommunityagencyandTriplePAmerica(TPA)toassessthefitofTriplePwithidentifiedcommunityneedsandlocalreadiness(i.e.,theengagementphaseofTPIF).Ifadecisionismadetomove
forward,theorganizationsdevelopwrittenagreementsfortrainingandothersupportfromTPA(i.e.,the
commitmentandcontracting phase)and thenprogress to the implementationplanningphase,duringwhich an intermediary organizationmay also be involved for co-creation. Additional examples of an
integratedapproachtosupportinggenericandTripleP-specificimplementationactivitiesareprovidedin
Table1.
21
Figure5.AligningTriplePspecificandmoregenericimplementationsupport.
With attention to both Triple P-specific and generic implementation capacities, external providers of
implementationsupporttakeabuilding-blockapproachacrossstagesofimplementationtostrengthen
individualandorganizationalabilitiesfortheeffectiveuseofTripleP.Ofcourse,thoughstagesarehelpfulforconceptualizingtheimplementationprocess, implementationandscale-uparewidelyrecognizedasdynamic,nonlinearprocessesinvolvingmultipledecisions,notasingleeventthatoccursovertime.TriplePAmericaandintermediaryorganizationsneedtobeproficientathandlingthecomplexentanglementof
naturalimplementationprocesses.
22
IMPLEMENTATIONSTAGES12,27andEXAMPLEACTIVITIES
Exploration Installation InitialImplementation FullImplementation
GenericImplementationActivities
• Assessingcommunitywellbeingneeds
• Assessingsystemreadinesstoimplementchange
• Assessingcurrentsystemimplementationcapacity,andplanningtostrengthengapsandmanagechallenges
• Settingupleadershipandimplementationteams
• Professionaldevelopmenttouseandsupportactiveimplementationstrategies
• Communitycoalitioncapacitydevelopmentofimplementationinfrastructure(e.g.,practitionerselection,training,coachingsystems;localqualityandoutcomemonitoringsystems;linkingcommunicationprotocols)
• Identifyingandaddressingadaptiveimplementationchallenges
• Strengtheningcoalitionandmulti-levelsystemsenvironments
• Usingprocessandoutcomedatatoimproveoverallimplementationcapacityandperformance
• Institutionalizingoverallimplementationcapacityandperformance
• Localcoalition-regulationofongoingimplementationandprogramoptimization
• Considerationofhowtoalignoraddadditionalevidence-basedprogramsandpracticestomeetcommunitygoals
TripleP-SpecificImplementationActivities
• ClarifyingpotentialfitforTripleP(e.g.,targetpopulation,workforce)
• ClarifyingcapacitiesneededforchosenTriplePlevels,formats,andgoals
• Receivinghigh-qualityTriplePtraining
• MeetingTriplePaccreditationstandards
• EstablishingTriplePpeersupportnetworks(PASSModelthatbuildscollectiveregulation)
• FacilitatingaccessandengagementforTriplePfamilyservices
• DeliveringTriplePprogramstofamilies
• EvaluatingTriplePdeliveryandrefiningpractices
• UsingdatatoimproveorganizationalsupportforimplementingTripleP
• BuildinglinkagesacrossTriplePlevelsandorganizations
• Sustainingservicedeliveryandsupportprocesses
• Examiningandenhancingpopulation-wideimpact
Table1.ExamplesofgenericandTripleP-specificimplementationactivitiesandsupportsbystages.
23
AStage-BasedApproachtoSupportingtheScale-upofTriplePinCountiesorCommunitiesAldridge,Brown,Bumbarger,Boothroyd,andRoppolohaveproposedacoresetofpracticecomponentsforexternalimplementationsupport.1Similartotheneedtoflexiblydrawonidentifiedimplementationstrategies,93-95corepracticecomponentsofimplementationsupportmightbedifferentiallyusedacrossstages of implementation. Aldridge et al.’s arrangement of practice components by stage ofimplementation support is presented in Figure 6.27 When core practice components are flexibly yetintentionallyusedovertime,externalimplementationsupportoffersgradualandongoingcontributionstostrengthenlocalimplementationcapacityandperformancewhileensuringlocalsystemownershipoftheprocess.
AlthoughTriplePAmerica’simplementationconsultantsutilizemanyofthesecorepracticecomponents,in the sections that followwe discuss the necessary incorporation of these practice components forexternal implementation support within the stage-based activities of intermediary organizations andcommunity Triple P coalitions as they work together to scale the Triple P system. RecommendedimplementationsupporttoolsandmeasuresofformativeandsummativeimplementationoutcomesarepresentedinappendicesI-III,andwillbeincludedinseparateresourcematerialsandmadeavailableontheICTPwebsite(http://ictp.fpg.unc.edu)asfinalized.
Readiness&ExplorationCreatingongoingopportunitiesforreadinessandexplorationworkwithincommunitiesintendingtooralreadyscaling-upTriplePwasakeyrecommendationfromcountyandstatewideTriplePstakeholderswho participated in TPIE-Qualitative.51 High quality readiness and exploration processes have beenassociated with greater implementation success and efficiency in later stages of implementation,74includingforTripleP.96
Figure6.Implementationsupportcorecomponentsbystagesofimplementationsupport.1
24
Ifnotalreadycompleted,someintermediaryorganizationsmaybeabletosupportcommunityleaderswithlocalneedsassessments,whichwillgrounddiscussionsabouttheadoptionofTriplePinlocalhealthandwellbeingdataand set-upkey indicatorsofpopulation-level success thatmaybemonitoredovertime.Additionally,TriplePfitandfeasibilitywithlocalcommunityneedsandcoalitionpartnersshouldbeconsidered,collaborationbetweenco-creationpartnersmustbereinforced,localleaders’senseofchangecommitmentandchangeefficacywithTriplePneedstobegauged,andresourcesandsupportsrequiredtosustainablyscaletheTriplePsystemshouldbedetermined.ToolsandmeasuresthatcansupporttheseactivitiesarepresentedinAppendicesI-III.
Once readinesshasbeenestablishedanddecisionsmade tomove forwardwithTriplePandexternalimplementationsupportpartners,threecorepracticecomponentsforexternalimplementationsupportareessentialforintermediaryorganizationsastheysupportthecreationofalocalfoundationforTriplePsuccess: (1) build collaborative relationships, (2) assess community wellbeing goals and currentimplementation processes, and (3) facilitate collaborative agreements about implementationimprovementgoals,strategies,andearlywins.
Buildcollaborativerelationships.Thedevelopmentofcollaborativerelationshipsbetweenprovidersof external implementation support and local system stakeholders has been one of themost widelydiscussedfactorsinrelationtohighqualityimplementationsupport.17,57-59,62-64,70,92,97-99Inparticular,KatzandWandersmanpropose seven relationship characteristics that are importantbetweenprovidersofexternal implementation support and support recipients: trust, respect, collaboration, adjusting toreadiness,strengths-based,autonomy-supportive,andrapport.58
IntermediaryorganizationsneedtoproactivelyfostersuchrelationshipcharacteristicswithcommunityTripleP coalitionsand their co-creationpartners. Inpart, this canbe facilitatedearlyby collaborativeconversations about, and assessments of, community prevention goals and strengths and needs ofcoalitionimplementationpractices.Duringtheseconversations,intermediaryorganizationscanreinforceand build on existing strengths and be transparent about how they can, and cannot, be helpful tocommunityTriplePcoalitions.Wherecoalitionsmayhaveneedswithwhichtheintermediaryorganizationcannot help, brokering connectionswith new co-creation partners or resources can add value to therelationship.57 Additionally, social interactions between collaborative partners, such as periodic socialmeetings and other events that bring people together (often around food), are cited as essentialintangiblesnecessarytonurtureconnectionsonwhichsocialchangeeffortsmayrely.13
Assesscommunitywellbeinggoalsandcurrentimplementationprocesses.Collectingdataaboutlocal goals and capacity allows providers of external implementation support to accommodatecommunities’needsandresources inawaythatrecognizescurrentprogressandenablesastrengths-based approach.58 During exploration-stage assessment activities, several discussion protocols andassessmentinstrumentsrelatedtolocalimplementationcapacityandperformancemaybehelpfulandare presented in Appendices I-III. The importance of using specific assessments of need to tailorimplementationsupportandimplementationplanning,ratherthanrelyingonlyonglobalassessments,hasbeendocumented in thecontextofadvancingcommunity-widepreventionefforts.98 It is stronglyrecommended that intermediary organizations and coalition leaders incorporate specific measures ofimplementationcapacityandperformanceandnotrelysolelyondiscussiontoolsorotherglobalinquiryprotocols.
25
Facilitatecollaborativeagreementsaboutimplementationimprovementgoals,strategies,andearly wins. In preparation for the next stages of implementation, Triple P America, intermediaryorganizations, and community Triple P coalition leaders will benefit from the development of localimplementationimprovementplans,groundedinidentifiedcommunitystrengthsandneedsandguidedby strategic, evidence-informed strategies for implementation and scale-up. Because of the technicalnatureof theseplans and the likelybenefitsof community TripleP coalition leaders tobe supportedduringtheirdevelopment,intermediaryorganizationsandTriplePAmerica,workinginpartnership,mayfacilitatethegenerativeprocess.LocalimplementationimprovementplansmayincludedetailsrelatedtoseveralfeaturesoftheICTPIntegratedTheoryofChange(seeFigure1,above),suchas:
• Targetgoalsfor,andplansformeasuringandmonitoring,localpopulation-leveloutcomes;
• Target goals for, and plans for measuring and monitoring, Triple P system implementationoutcomes(e.g.,fidelity,reach,accessibility,systemalignment);
• Plans for the development or improvement of local implementation capacity and the localimplementationperformanceneededtomeettargetgoalsforTriplePdeliveryandpopulation-leveloutcomes(i.e.,linkingleadershipandimplementationteamswithinthecommunitycoalitionandtheiralignmentwithinthestate’smulti-levelsystemofimplementationsupport;workforcedevelopmentinfrastructure;qualityandoutcomemonitoringsystems;andmediaandnetworkingcapacity);and
• Plans for improving the involvementofco-creationpartners to supportandparticipate in thedevelopmentoflocalimplementationcapacityandoverallcoalitionsustainability.
Implementation improvement plans should establish a clear, direct connection between the Triple Psystem’sunderlyinglogicmodelortheoryofchangeandthebenchmarksthatsignifyhigh-qualityTripleP delivery across a community. Furthermore, several supporting implementation, practice, and policyresources (e.g.,MOUs,data-sharingplans,peersupportnetworkplans, fidelitymonitoringplans, localTriplePStayPositivemediaplans)maybeacquiredandadaptedfromstatewideTriplePpartnersormayotherwiseneedtobedevelopedasaresultoflocalimplementationimprovementplans.
LocalimplementationimprovementplansalsoallowintermediaryorganizationstodeveloptheirthoughtsforresponsivelysupportingcommunityTriplePcoalitions.Inthisway,externalimplementationsupportplans can likewise be developed, informed by identified strengths and needs in communityimplementation capacity and locally established implementation goals. Through discussion withcommunityTriplePleaders,intermediaryorganizationscanselectaseriesofprofessionalandcoalitioncapacity development strategies that may best fit local team structures, needs, and preferences forexternalimplementationsupport.
Asa corepartof the implementation improvementprocess, thecommunityTripleP implementationteamshouldbeformallyidentified.ThisteamisoftentheongoingpointofconnectionforintermediaryorganizationsandTriplePAmericaImplementationConsultantstosupportTriplePimplementationandscale-upinthecommunity.CommunityTriplePimplementationteams,oftenledbyoneortwoTriplePcoordinators,areresponsibleforday-to-daysupportofthecommunityTriplePcoalitionanditsmemberserviceagencies.Amongotheractivities,atleastaportionoftheteammayassureday-to-dayfunctionsforactiveimplementationandscale-upatthecoalition-level,including:8
26
• Assessingandcreatingongoingbuy-inandreadinesswithinandacrossTriplePserviceagenciesandcommunitypreventionsystems;
• Installing, ensuring the aligned operation of, and sustaining cross-coalition implementationinfrastructureandbestpracticestosupportTriplePdelivery;
• Developingandimplementingcoalition-levelactionplanstomanagestage-basedwork;
• Ensuringtheuseofdata,includingTriplePfidelityandoutcomedata,withinserviceagenciesandacrossthecommunityTriplePcoalitionforcontinuousqualityandoutcomeimprovement;
• Involving key partners and community members, including the children and parents beingserved,inTriplePimplementationsupportactivitiesanddecision-makingforcommunitysystemimprovement;
• Organizinganddirectingtheday-to-dayflowofinformationacrossthecoalitionand,asneeded,tostatewidepartnerstosupportlocalTriplePimplementationandscaling;and
• Identifying and addressing coalition implementation barriers and ensuring the spread ofsolutionsacrossthecoalitiontosupportsuccessfulTriplePimplementationandscaling.
Althoughimplementationteamstructuresmayvaryaccordingtolocalcontextandresources,attheircore,implementationteamsmaybenefitfrom:
• Beingreal,organizationallyrecognizedteams;15
• Havingatleastthreemembers(thoughobservationsfromTPIEsuggestthatcommunitycoalitionTriplePimplementationteamsmaybenefitfromasmanyasfourtosevenmemberswith3.0+FTEdedicatedacrosstheteamincludingatleastoneortwofulltimecoordinators);8,12,27,50,100and
• Havingthefollowingexperiencesandembeddedteamcompetencies:8,12
o experiencecreatingandmanagingsystemschangestosupporttheimplementationandscale-upofaninnovation;
o confidenceusingdatatomakeday-to-daydecisionsand improvements insupportofinnovation;
o proficiencywithTriplePandqualitybenchmarksforTriplePimplementationandscale-upacrossacommunitycoalition;and
o proficiencywiththeuseofevidence-informed,activeimplementationstrategies.
Embeddingalocalevaluatorordatamanagerwithinthecoalitionimplementationsupportteammaybeofbenefit,andisbeingdoneinTriplePcoalitionsinsomestates.
Morebroadly,thecommunityTriplePimplementationteammayworkinpartnershipwithcommunityTriplePcoalitionleadership,whichshouldalsobeclearlyidentifiedasacorepartoftheimplementationplanningprocess,tosupportcollectiveimpactbackbonefunctionsonbehalfofthecommunityTriplePcoalition,including:13
• Providingoverallstrategicdirection,
• Facilitatingdialoguebetweenpartners,
• Managingdatacollectionandanalysis,
27
• Handlingcommunications,
• Coordinatingcommunityoutreach,and
• Mobilizingfunding.
Observations from TPIE evaluation results and feedback from cross-system partners during TPIE-Qualitative greatly suggested the importance of strong community Triple P coalition leadership andimplementationteamsforlocalsuccess.50,51
Inconclusion,itshouldberecognizedthatalthoughallco-creationpartnershavearoleinsupportingthetime,space,andresourcesneededforarobustexplorationprocess,intermediaryorganizationsmaybeuniquely positioned to reinforce these activities and, in doing so, createmore effective and efficientengagementprocessesforotherco-creationpartnersinvolved.
CapacityDevelopmentFollowingtheexplorationprocess,intermediaryorganizationspartnerwithcommunityTriplePcoalitionleaders and implementation teams to strengthen local implementation capacity through strategiesmutually established during the exploration process. Two core practice components for externalimplementationsupportmaybeessential for intermediaryorganizationsduring this stage: (1)provideadultlearningforlocalleadersandteams(implementationscienceandbestpractice),and(2)facilitatelocalimplementationcapacitydevelopment(usingPDSAtechniquesasappropriate).
Provide adult learning for local leaders and teams (implementation science and best practice).Intermediary organizations contribute to the professional development of local Triple P leaders andimplementation teammembers so they can confidently support the implementation and scale-up ofTriplePusingactiveimplementationstrategies.Recentevidencesuggeststhatwhencommunitycoalitionmembersbetterunderstandmodelsofevidence-basedprogramsupportwithincommunitycoalitions,they may better support evidence-based program delivery with fidelity.10 Professional developmentneedsmayvarybetweencommunityTriplePcoalitionleadersandimplementationteams.Forexample:
• Community Triple P coalition leaders may need to reinforce their adaptive leadership skills,strengthen resources for engaging community members in local implementation activities,developunderstandingofcommonbarriersandfacilitatorstothesuccessfulscale-upofTripleP,andhaveaclearunderstandingofhowtoensurethatcommunityTriplePcoalitionpoliciesandpracticesareinalignmentwithevidence-informedimplementationpractices.
• Community Triple P implementation team members may need to develop skills related toincreasing coalition partners’ readiness and buy-in, know the intricacies of installingimplementation infrastructure across the community coalition, have proficiency in Triple Pinterventionsandactiveimplementationstrategies,andbeskilledinmanagingactionplansandlocalevaluationandimprovementsystems.
Inaddition,needsmayvarywithingroupsof localTripleP leadersor implementationteammembers,necessitatingadaptiveprofessionaldevelopmentstrategiesthatsupportarangeofpriorexperienceandknowledge.
Tosupportprofessionaldevelopmentinactiveimplementationforindividuals,intermediaryorganizationsmay draw from the broad array of implementation science frameworks available in the research orprofessional literature.However, sticking tooneor two frameworks forconsistencyofmessagingand
28
terminologymayfacilitatelearnerdevelopment.ICTPprojectslargelyrefertotheActiveImplementationFrameworks12,27andtheirrelatedliterature,aswellastotheliteratureaboutcommunity-widescale-upofevidence-basedpreventionprograms(e.g.,Communities thatCare,PROSPER,GettingtoOutcomes,andCollectiveImpact).InadditiontotherelevanceoftheseliteraturestotheTriplePImplementationFramework,86theseliteraturebasesgreatlyinformedthedevelopmentoftheICTPIntegratedTheoryofChangeandwillinformICTPtoolandresourcedevelopment.
Regardlessoftheliteratureorframeworkschosen,intermediarieshavearesponsibilitytoensuretheirlocal usability. This means that implementation science knowledge and skills should be teachable,learnable,doable,repeatable,andassessableinpractice90aswellaslocallyresponsiveandrelevant.
Facilitatelocalimplementationcapacitydevelopment(usingPDSAtechniquesasappropriate).AcrossthefourareasoflocalimplementationcapacitydescribedintheICTPIntegratedTheoryofChange(referbacktoFigure1),intermediaryorganizationsmaycontributetothedevelopmentoforganizationaland team structures, resources and abilities, and policies and practices to support implementation.Successfulcapacitydevelopmentcanbeguided,whereappropriate,throughtheuseofPlan-Do-Study-Act (PDSA) and other continuous quality improvement cycle techniques.57,61,65,76,101 IntermediaryorganizationsmayhelpTriplePcoalitionimplementationteamsdesignandimplementPDSAcyclesandmayprovidecoachingonthePDSAprocessduringcapacitydevelopmentactivities,thoughaccountabilityforlearningandproblemsolvingneedstoresidewithinthelocalcoalitionitselftosupportlocalownershipofprogress.
Leadership & Implementation Teams. As discussed throughout this plan, leadership andimplementation team structures, linked within and across levels of community service systems, areconsideredandhavebeendemonstratedtobekeyfeaturesofevidence-basedprogramimplementationand scale-up.2,4,6-20 To link leaders and teams across community service systems, the formation ofcommunity coalition structures, which may utilize lead or backbone organizations to support well-defined local serviceagencycollaboratives that share resourcesandaddresscommongoals,hasbeenutilized as a key strategy.2,14,19,20,102,103 Recently, the emergenceof the collective impact literature hasofferedkeyprinciplesforcross-sectorcommunitycollaborations.13,104-106Coalition-basedapproachestothescale-upofTriplePmayalsoprovideagoodwaytoensureopportunitiesforcross-agencyinteractionandsupport,whichwassuggestedasanimportantfactorforsuccessfullysupportingthescale-upofTriplePbycross-systemrespondentsinTPIE-Qualitative.51
Intermediaryorganizations,inconsultationwithTriplePAmericaasneeded,mayworkwithcommunityTriplePcoalitionleadersandimplementationteamstocontributetothedesignanddocumentationofcoalitionprinciplesandpractices,supportthedevelopmentofbackboneorganizationcapacity13,105withintheleadagency,anddevelopandutilizecriteriafortheselectionoflocalserviceagenciestoparticipateintheTriplePcoalition.
BeyondtheorganizationandexpansionofcoalitionstructurestosupportcommunitywideTriplePscale-up,formalizingTriplePcoalitionleadershipandimplementationteamsidentifiedduringthereadinessand exploration stage, organizing Triple P service agency leadership and implementation teams asagencies join the coalition, and linking these teams together across the coalition structure may beimportantduringthisstageofsupport.12,14,17,27TPIEresultsindicatedthatmorefullydevelopedandlinkedleadershipandimplementationteamswithinTriplePserviceagenciesweresignificantlyassociatedwith
29
agency continuation of Triple P implementation during the two-year evaluation period.50 Tools andmeasuresrelevanttotheseactivitiesaredetailedinAppendicesI-III.
Workforcedevelopmentinfrastructure.ProfessionaldevelopmentinfrastructuretosupportcoalitionTriplePpractitionerstosustainablydeliverTriplePinterventionswithfidelityandappropriateflexibilityincludesthefollowing:5,8,27
• Practitioner recruitment and selection infrastructure. Intermediary organizations may workalongside Triple P America and coalition leadership and implementation teams to establishpoliciesandpracticesforrecruitingand/orselectingcommunityservicepractitionerstodeliverTriplePprograms.PractitionerselectioncriteriamayvaryacrossTriplePprograms.Regardless,formalizingclearcoalitionpoliciesandpracticesthatintegrateimplementationbestpracticesforthis core implementation componentmay supportmore successful and sustainable selectionoutcomes.
Results from TPIE indicated that selecting only one Triple P practitioner within an agencydramatically increased the risk that the agencywould not continue to support Triple P overtime.50AgenciesthatcontinuedimplementationacrossTPIE’sevaluationperiodhad,onaverage,overthreeTriplePpractitioners.Thissortofclusteringofpractitionersisalsoreflectedinotherimplementation science literature.100 These findings did not pertain to independent or solopractitioners (often therapists in privatepractice). Regardless, coalitionpolicies andpracticesmightreflectclusteringinanefforttoensurethatasufficientnumberofTriplePpractitionersare selected and maintained within service agencies to support sustainment of Triple Pimplementation.
• Practitioner Triple P training infrastructure. Triple P America plays a strong role in trainingcommunityservicepractitioners todeliverTripleP.However, intermediaryorganizationsmayworkalongsideTriplePAmericaandTriplePcoalitionleadershipandimplementationteamstoestablishcoalitionpoliciesandpracticesthatalignwith,andreinforce,TriplePAmerica’strainingpractices.
• TriplePpractitionercoachinginfrastructure.TripleP’smodelofongoingpractitionercoachingfollowingTriplePaccreditationrequires laying infrastructure forcoalitionand/oragencypeersupportnetworks.TripleP’sPeerAssistedSupervisionandSupport(PASS)modeloffersprinciplesandpracticestoensurethatpeersupportnetworksaresufficienttoexpectintendedcoachingoutcomesforTriplePpractitioners.
IntermediaryorganizationsmayworkalongsideTriplePAmericaandcoalition leadershipandimplementation teams to lay the infrastructure forTriplePpeer supportnetworks.Alternatecoaching infrastructure that integrates implementation best practices might need to beconsidered inadditiontoor insteadofpeersupportnetworks if feasibilityorappropriatenessconcernsarisewiththePASSmodel.
Results from TPIE suggested that infrastructure to support Triple P practitioners’ ongoingcoachingfollowingaccreditationwastheareamostinneedofdevelopmentacrossparticipatingcounties.50Practitioners’ongoingreceiptofcoachingfollowingaccreditationmaybeparticularlyimportanttosustainthereachofTriplePinterventionswithinacommunity(byincreasingthelikelihoodthatpractitionerswillactuallydeliverTripleP)andtosupportthedeliveryofTriplePinterventionswithfidelity.22,26,29,32,107
30
Qualityandoutcomemonitoringsystems.QualityandoutcomemonitoringsystemstosupportimplementationandpracticeimprovementacrosscommunityTriplePcoalitionsincludethefollowing:5,8,27
• Fidelityassessmentinfrastructure.Thedeliveryofprogramswithfidelityhasconsistentlybeenlinkedtoincreasedlikelihoodofprogramoutcomes.2,80,81,108,109However,themeasurementandachievementofprogramfidelityinappliedsettingshasoftenbeenchallenging.36,41,110,111EvidencefromTPIEdoesnotsuggestotherwise: results indicatedthat infrastructuretosupportTriplePfidelityassessmentwasinparticularneedofdevelopmentacrossparticipatingcounties.50
Intermediary organizations may work alongside Triple P America, Triple P researchers andprogramdevelopers,andTriplePcoalitionleadershipandimplementationteamstoensuretheavailabilityofpracticalfidelityassessmentinstrumentsforuseincommunityservicesettingsandto establish coalition policies and practices that align with, and reinforce, Triple P America’squalityassurancepractices.
• Decisionsupportdatasystems.Usingdatatocontinuouslyimproveimplementationandprogramdelivery may lead to higher quality services, greater likelihood of intended outcomes, andprogram sustainability.37,40,112 Diagnostic and evaluative capacity is a necessary component ofengaging in data-based improvement activities.42 Although results from TPIE indicated thatdecisionsupportdatasysteminfrastructurewasinstrongshapeatcoalition-levelsinparticipatingcounties (likely due to requirements for participation in the state Triple P evaluation), resultssimultaneously suggested that additional development of decision-support data systeminfrastructurewasneededacrossTriplePserviceagencies.50
IntermediaryorganizationsmayworkalongsideTriplePAmericaandTriplePcoalitionstoidentifykeydataconstructsthatwillbeimportantfordecision-makingandperformanceimprovement;developpracticaldatacollection,analysis,andreportingprotocols;developpoliciesandpracticesthatreinforcetheuseofdataamongleadershipandimplementationteamsfordecision-makingandimprovement;andensurethatdatacoalitionandevaluationprocessesalignwithstateTripleP evaluation and funder requirements. Consideration of both implementation outcomes andpopulation-leveloutcomes,asdescribedinthefinalelementsoftheICTPIntegratedTheoryofChange(refertoFigure1,above),maybeimportant.
• Leadershipand implementationteams&practice-policycommunicationcycles.Althoughthedevelopmentofleadershipandimplementationteamshasalreadybeendiscussed,itisimportanttonotetheirrelevancetotwoothercoreimplementationcomponentsforqualityandoutcomeimprovement:facilitativeadministrationandsystemsintervention.5,27Facilitativeadministrationpracticesrelatetotheuseofinformationaboutagency/coalitionpolicyandpracticefacilitatorsandbarrierstoimprovetheimplementationofTripleP.SystemsinterventionpracticesrelatetotheuseofinformationaboutTriplePsuccessesandlargersystemsneedstoimproveandsustaintheimplementationofTripleP.Inthisway,theyareflipsidesofthesamecoin:changinginternalpoliciesandpractices(facilitativeadministration)vs.influencingexternalenvironmentalcontextsand external systems policies and practices (systems intervention). Linking leadership andimplementationteamstogetherwithfront-linepractitionersandwithexternalpolicymakerstocreate practice-policy communication cycles is an important part of developing capacity forfacilitativeadministrationandsystemsinterventionpractices.
Although results from TPIE indicated that facilitative administration and systems interventioninfrastructurewasingood-to-strongshapeatcoalition-levelsinparticipatingcounties(possibly
31
aided by coalition-based approaches), results simultaneously suggested that additionaldevelopmentoffacilitativeadministrationandsystemsinterventioninfrastructurewasneededacrossTriplePserviceagencies.50IntermediaryorganizationsmayworkalongsideTriplePAmericaand coalition leadership and implementation teams to ensure that infrastructure and bestpracticesforfacilitativeadministrationandsystemsinterventionareembeddedatalllevels.
Media and networking capacity. As previously mentioned, developing media and networkingstrategies tomobilizeknowledgeandbehaviorchangeappears tobean important factor inachievingpopulation-level outcomes.14,43-49 The Triple P system is unique in that it offers Stay Positive mediastrategiesthatcanbeadopted,combinedintoalocalmediacampaign,andstrategicallydeployedwithincommunitysocialnetworksto:
• Increasethevisibility,accessibility,andreachofTriplePinthelocalcommunity;
• Offernormativeinformationaboutchilddevelopment;
• Destigmatizetheneedforparentingsupport;and
• Introducesociallearningandmodelingopportunitiesintothecommunityatscale.
IntermediaryorganizationsmayworkalongsideTriplePAmerica,statewideStayPositivemediasupports,andTriplePcoalitionleadershipandimplementationteamstostrategicallydevelopandimplementalocalStay Positive media campaign based on community preferences, demography, geography, socialnetworks,andothercharacteristics.
SocialnetworkinganalysistechniquescanbehelpfulinmappingthesocialnetworksofcommunityTriplePcoalitionmemberstoinformstrategicplacementofStayPositivemediastrategiesandaccelerateword-of-mouth dissemination of Triple P information. Valente and colleagues49 describe and provide somesimplemeasuresofsocialnetworksthatcanbeusedtomonitorandimprovesocialnetworksinthelocalcommunity.
InconclusionandacrossallareasofcommunityTriplePcoalitioncapacitydevelopment,itisimportanttonotethatpartnershipsandregularcommunicationwiththeNorthCarolinaTriplePLearningCollaborativeandstatewidefunderswillhelpensurethealignmentoflocalimplementationcapacityandmeasurementeffortswithstatewideTriplePsystemactivities.
SupportedPerformanceAscommunityTriplePcoalitions’implementationcapacitiesarestrengthenedandtheybegintoapplytheirresourcesandabilitiestodeliverTriplePprogramsacrossthecommunity,intermediaryorganizationsmayservecoalitionswellbycloselysupportinginitialperformanceefforts.Infact,theinitialimplementationstageisoftenreferredtoasthe“awkwardstage”becausenewsystembehaviorsoftencomeintoconflictwithlongstandingsystemhabitsandadaptivechallengesbecomefullyapparentinthemidstofthepushtoperform.101Threecorepracticecomponentsforexternalimplementationsupportmaybeessentialforintermediaryorganizationsduringthisstage:(1)facilitateexperientialandinhibitorylearningopportunitieswithinthesystem,(2)providesupportivebehavioralcoachingforleadersandteams,and(3)facilitatecollectivelearningandadaptiveproblemsolving.Morethananyotherpracticecomponentsofimplementationsupport,thesethreemustworkincloseconcert.
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Facilitateexperientialandinhibitorylearningopportunitieswithinthesystem.Duringthestageof supported performance, it becomes important for community Triple P coalition leaders andimplementation teams to fully test out their new resources and abilities to support Triple Pimplementationandscale-up.Thetendencyforcoalitionleadersandmemberstofallbackintofamiliar,longstanding, and often insufficient implementation habits and fragmented systems practices can begreat,particularlyascomfortwithnewpracticesandpartnersremainsemergent.Butleaningonnewlyorganizedcoalitionresourcesandabilitiesastheadaptiveworkofimplementationandscale-upescalatescanprovideessentialopportunitiesforindividualandcollectivelearning.Theselearningopportunitiesandcollectiverisk-taking,eveninthefaceofanxietythatmayhavebeenlearnedduringprioreffortstocreatechange, are essential to identifying areas of required improvement and sufficiently sustaining systemchange.57,113Intermediaryorganizationsneedtohelpmotivatestafffromalllevelsofthecoalition–andco-creationpartners–tofullyleanintothediscomfortofnewwaysofworkthatwereestablishedduringthecapacitydevelopmentstageofimplementationsupport.
Provide supportive behavioral coaching for leaders and teams. As community Triple P coalitionleadersandimplementationteamsfullyengageinthepracticeofTriplePimplementationandscale-up,intermediaryorganizationscansupportcompetentimplementationpracticesandnurtureconfidencebyprovidingsupportivebehavioralcoaching.63,70,97Intermediaryorganizationstakeontheresponsibilityforensuring that implementationandscale-upworkmoves forwardwithout thecoalitionor itsmembersbecomingoverwhelmedorlosingtheircollectivesenseofefficacy.101
Chilenskiandcolleagues70describetheuseof“anempowermentapproachthat includesaskingopen-endedquestionswhichencourage[teamleadersandmembers]tocriticallyreflectontheirknowledgeandexperience,encouragingteamstobrainstormprosandconswhenassessingsolutionstothemanychallengesthattheywillface,providingpositiveyetconstructivefeedback,helpingtheteamleaderandteamsetrealisticgoals,andencouragingteam-centeredaccountability”(p.26).Eiraldiandcolleagues97note the importance of directly observing local implementation processes to provide personalizedfeedbackandproblemsolving.Similarly,Rayandcolleagues61foundthaton-sitecoachingwasparticularlyimportant, as external providers of implementation support had difficulty achieving skill change andimprovement via phone or email communications. This core practice component for externalimplementation support is a parallel process to coaching practitioners’ delivery of new front-lineprograms and practices, which has been found to increase the use and quality of innovationdelivery.22,26,28-34
Facilitatecollective learningandadaptiveproblemsolving. Finally, intermediaryorganizationscansupportcommunityTriplePcoalitionleadersandimplementationteamsinthisstageofimplementationsupportbyfacilitatingcollectivelearningandadaptiveproblemsolving.17,57,63,97,114Collectivelearningmayinvolvetakingregularopportunitiestostepbackfromimplementationimprovementactivitiestoreflectonwhatstrategieshavebeenworking,why,andforwhom.Alternatively,collective learningmaybearesultofiterativedecisionsmade,actionstaken,andcorrectiveprocessestakentoensurethatstrategiesaresucceeding.Adaptiveleadershipandproblem-solvingapproacheshavebeendiscussedabove.TripleP America Implementation Consultants also may play an important, program-specific role in theseactivities, since barriers and challenges may arise related to either the Triple P system or to theimplementationstrategiesbeingusedtosupporttheTriplePsystem.
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LocalRegulationAscommunityTriplePcoalitions’implementationperformancestabilizesandintendedimplementationandprogramoutcomesbegintoappear,intermediaryorganizationsmaybegintoconsidertaperingtheirsupport.Twocorepracticecomponentsmaybeessentialforintermediaryorganizationsduringthisstage:(1)reinforcelocal-regulationofimplementationprocessesand(2)transitiontheimplementationsupportrole.
Reinforcelocal-regulationofimplementationprocesses.Duringthisstageofimplementationsupport,coalitionleadersandimplementationteamsshouldbeexpressingadecreasedneedforintensivesupportfrom intermediary organizations and be ready to locallymanage the continual improvement of theirimplementationstructuresandprocesses.SandersandMazzucchelli115detailfivekeyelementsofparentself-regulation hypothesized to be built through Triple P interventions: self-management tools, self-efficacy, personal agency, self-sufficiency, and problem-solving. Here we reframe these principles ascoalition-regulationprinciplesthatcanbenurturedbyintermediaryorganizationsthroughoutallstagesoftheirengagementwithcommunityTriplePcoalitions,butshouldbeparticularlyreinforcedduringthislaststage:
• Collective-management tools: During earlier stages of implementation support, intermediaryorganizationsmayhavecontributedtothedevelopmentofcoalitionteamstructures,protocols(e.g., professional development plans, data plans, communication protocols), measures, andothertoolstosupport localmanagementofTripleP implementationandscale-up. Inthisfinalstageofsupport,intermediaryorganizationsneedtoreinforcetheongoingintegrationanduseofthesecollective-managementtoolsbycoalitionleadersandimplementationteams.Intermediaryorganizations should also encourage coalition leaders and implementation teams to regularlyupdate related documents, such as team terms of reference, in the case of system or staffchanges.
• Collective-efficacy: Mentioned earlier in relation to the practice principle local ownership ofprogress, collective-efficacy represents coalition leaders’ and implementation teammembers’perceptionsof their collectiveabilities tousenew implementation structuresandpractices toattaindesiredimplementationoutcomes.Reinforcingcoalitionleaders’andimplementationteammembers’ sense of collective-efficacy during this final stage of implementation support canenable them to confidentlywork together to continue tomakeprogress and improvement incommunitypreventionandwellbeingefforts.
• Collective agency: Intermediary organizations may also reinforce coalition leaders’ andimplementation teams’ sense of collective agency in determining local Triple P goals andimprovinglocalimplementationcapacityandperformancetoreachthosegoals.Thisensuresthatcoalitionleadersandimplementationteamstakeresponsibilityfor,feelownershipof,andhaveinfluenceovertheactionsthatsupportcoalitionchangesandimplementationpractices.Italsofacilitatesintermediaryorganizations’transitionawayfromanintensivesupportrole.
• Collective-sufficiency: Reinforcing coalition leaders’ and implementation teams’ collective-sufficiency during this stage does not mean increasing their isolation from support. Instead,coachingduringthistimecanfocusonreinforcingcoalitionleaders’andimplementationteams’membershipwithinlargersupportnetworks,andenablethemtoindependentlysolveproblemswithongoingsupportfromintermediaryorganizationsandotherco-creationpartnersasneeded.
34
• Adaptive problem solving: By building adaptive leadership skills with coalition leaders andimplementation team members, intermediary organizations inherently reinforce adaptiveproblemsolving,whichbydefinitioninvolvesgivingworkbacktopeoplecollectivelyinsteadofdriving decision-making from above.72 Ongoing adaptive leadership and problem-solvingcapabilitiesmaybenecessary ingredients for thesustainabilityofEBPsdue to the fluidityandcomplexityofcommunitysystemsenvironments.
Transition the implementation support role. If intermediary organizations take too great of aresponsibilityforensuringlocalimplementationprocesses,fadingtheirsupportrolecanbedifficultandalsotransferringmoreimplementationleadershiptocoalitionleadersandimplementationteamshasagreaterlikelihoodoffailing.70,116,117Insomesituations,itmaybehelpfulforintermediaryorganizationstodevelop an explicit transition strategy with community Triple P coalitions. In other situations, therealizationthatcoalitionleadersandimplementationteamshavestartedcoalition-regulationprocessessignals the transitionof the intermediaryorganizationoutof theregular flowof local implementationwork.
Therewilllikelybefuturecircumstancesthatcreatevulnerabilityforsustainingeffectiveimplementationand scale-upwithin communityTripleP coalitions– timesof turbulenceandchange incommunityorstatewideenvironments,changesinleadership,andchangesinthefitorfeasibilityoftheTriplePsystem.Intermediaryorganizationscanbeproactivebydiscussingthesepotentialswithcoalitionleadershipandimplementationteamspriortotransitioningawayfromlocalimplementationprocessesandexplorehowthese circumstances might be addressed should they arise. There are occasions when re-engagingintermediaryorganizationsmaybeparticularlyappropriateandofferaconstructiveapproach.
Finally, the collaborative partnership andmutual learning that has takenplace between intermediaryorganizations, community Triple P coalition members, and other co-creation partners should berecognized and celebrated. Because intensive relationships between external providers ofimplementationsupportandlocalpartnersarelikelytolastacrossseveralyears,ensuringspaceandtimeforhealthyreflectionandcelebrationcanstrengthenthepartnershipevenasittakesanew,lessintensiveform.Thisalsopromotesthelikelihoodthatcoalitionmemberswillcontinuetoreachouttointermediaryorganizationsforongoingneedsorsharethebenefitsofengagingwiththeintermediaryorganizationwithstatewidecolleagues.
ACoreStoryofImplementationSupport,FlexiblyAppliedInsummary,ICTPprojectssuggestthatthedevelopmentofimplementationcapacity,tailoredwithinlocalcontexts, may be most effectively served by the common-elements approach detailed through thisimplementationsupportplanratherthanbyaprescriptiveapproachtoexternalimplementationsupport.Becausetheprocessofimplementationoccursincomplexanddynamicenvironmentsanddependsonlocalfactorssuchasresources,stability,andtiming,implementationsupportactivitiesmayneedtobeadaptedthroughoutthesupportperiod.
ICTPprojectsthereforeofferacorestoryofimplementationsupportthatcanbeflexiblyappliedacrosscommunity Triple P coalitions. As depicted in Figure 6, intermediary organizations adaptively provideimplementationsupportbyresponsivelyintegratingpracticeprinciplesandcorepracticecomponentstotailorthesupportprocess,whichhasbeenwidelydiscussedasakeyfactorforsuccessfullycontributingtolocalimplementationcapacityandperformance.57-59,61-65,101,114,117,118
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Figure6.Unpackingtheexternalimplementationsupportprocessforcontributingtothedevelopmentoflocalimplementationcapacityandperformance.
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APPENDIXI:RecommendedToolstoSupportImplementation&Scale-UpProcesses
Duringtheimplementationandscale-upprocess,severaltoolsmaybeusefultocommunityTriplePcoalitionleadersandimplementationteamsastheydeveloplocalimplementationpoliciesandpractices.Inaddition,externalprovidersofimplementationsupportmayfindthesetoolshelpfulastheyworkcloselywithcoalitionleadersandteamstosupportlocaldecision-makinganddocumentation.
ToolName BriefDescription UsedbyRecommended
StageorFrequencyLink
TheHexagon
Tool
TheNationalImplementationResearchNetwork’sHexagonToolisareviewanddiscussiontoolorganizedaroundsix-components(need,fit,resources,evidence,readiness,capacity)thatcanbeusedtosupportprogramselection.ThistoolcanbeusedbothforinitialdiscussionsabouttheadoptionoftheTriplePsystemandforongoingdiscussionsabouttheadoptionofadditionalTriplePprogramsandmediastrategieswithinthesystem.
Coalitionleaders
Readiness&Exploration;asneededwhenconsideringadditionalTriplePprograms
http://implementation.fpg.unc.edu/resources/hexagon-tool-exploring-context
ICTPReadiness
Worksheet
Series
Aseriesofreadinessworksheets,adaptedfromRomneyandcolleagues’TriplePreadinessworksheets,96canbeusedtopreparelocalstakeholdersforunderstandingandmanagingexpectationsforimplementingorscalingTripleP.TheseworksheetscanassistlocalstakeholderstoconsiderrequirementsandpracticesassociatedwitheffectiveTriplePimplementationandidentifygapsthatmayneedtobeaddressedbeforemovingforward.
(1) Community Triple P Readiness forScaling Triple P: thisworksheet can be
Intermediaryorganizations;Coalitionleaders&implementationteams;Serviceagencyleaders(particularlytheServiceAgencyversion)
Readiness&Exploration;CapacityDevelopment
DraftworksheetseriesisbeingdevelopedbyICTPprojects
37
used to determine the presence ofcommunitystructuresandpracticesthatmay indicate level of readiness tosupport communitywide Triple P scale-up.
(2) CommunityTriplePCoalitionReadinessto Participate in Intermediary Support:this worksheet allows intermediaryorganizations to collect basicinformation about community Triple Pcoalitions and to assess key factorsrelatedtoreadinessforpartneringwithanintermediaryorganizationforTriplePimplementationsupport.
(3) Service Agency Readiness forImplementingTriplePInterventions:thisworksheetcanbeusedtodeterminethepresenceofkeyserviceagencypracticesthatmay indicate level of readiness tosupport implementation of Triple Pinterventions.
ICTP
Implementation
Capacity
DiscussionTool
Series
Thisseriesoffivesemi-structureddiscussionprotocolscanbeusedtofacilitatecollaborativeinquiryandinformalassessmentoftheinvolvementofco-creationpartnersandthefourcoreareasofimplementationcapacity:leadershipandimplementationteams,workforcedevelopmentinfrastructure,quality
Intermediaryorganizations;Coalitionleaders&implementationteams
Readiness&Exploration;asotherwisehelpfulduringlaterstages
https://ictp.fpg.unc.edu/sites/ictp.fpg.unc.edu/files/resources/Community%20Implementation%20Capacity%20ExplorationTool_Facilitator%20Copy%2004.30.18.pdf
38
andoutcomemonitoringsystems,andmediaandnetworkingcapacity.
Theseprotocolsmaybeparticularlyhelpfulwhenmorestructuredorspecificimplementationassessmentsareunwarranted,astheywerewrittenaboutglobaldetailsoflocalwellbeinggoals,coalitionstrategicplans,coalitionpoliciesandpractices,andimplementationsuccessesandneeds.
Despitetheutilityofthesediscussiontools,theimportanceofusingspecificassessmentsofneedtotailorimplementationsupportandimplementationplanning,ratherthanrelyingonlyonglobalassessments,hasbeendocumentedinthecontextofprogressingcommunitywidepreventionefforts.98Therefore,itisstronglyrecommendedthatcoalitionleadersandintermediaryorganizationsnotrelyonlyonthesesemi-structureddiscussiontools.
Technical
Assistance
Analysis
DiscussionTool
Blase118offersaquantitativeassessmentofrequiredintensityoftechnicalassistancethatcanbeusedtoscoretenrelevantfactorsonacontinuumfrombasictointensivetechnicalassistance.Thisdiscussiontoolcanhelpdiscerntheintensityofexternalimplementationsupportneededtomatchthedegreeofchangebeingundertakenbyalocalcommunity.Blaseacknowledgestheneedformoreintensiveimplementationsupportandchangefacilitationwhenthereisasignificant
Coalitionleaders,intermediaryorganizations,andco-creationpartners
Readiness&Exploration
http://challengingbehavior.fmhi.usf.edu/do/resources/documents/roadmap_4.pdf(seepage4)
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discrepancybetweencurrentanddesiredpractice.
CreatingTeam
Termsof
Reference
Worksheet
Thisworksheetcanbeusedtofacilitatediscussionaroundseveralpossiblecomponentsofteamtermsofreference,includingteamobjectives,functions,characteristics,membershipandroles,communications,anddatause.Discussionofsomeorallofthesecomponentscanprepareateamtocreateamoreformaltermsofreferencedocument.
IndividualteamswithincommunityTriplePcoalitions(e.g.,coalitionleadershipteams,coalitionimplementationteams,agencyleadershipteams,agencyimplementationteams)
CapacityDevelopment
DraftworksheethasbeendevelopedbytheICTPprojects.
Communication
Protocol
Worksheet
Thisworksheet,developedbytheNationalImplementationResearchNetwork,helpsteamswithinanagencyoracrossagenciesestablishnewcommunicationpatternswithclearexpectationsandroles.Beyondlinkingleadershipandimplementationteams,thesecommunicationprotocolscanalsobeestablishedbetweengroupsoffront-linepractitionersandagencyorcoalitionleadershiptosupportpractice-policycommunicationcycles.
LinkedteamsorgroupswithincommunityTriplePcoalitions
CapacityDevelopment
SeeLesson9:http://implementation.fpg.unc.edu/modules-and-lessons#
ICTPLocusof
Responsibility
Worksheet
Clearlyestablishingresponsibilityforvariousaspectsofimplementationcanbechallenginginthecontextofcommunitycoalitionsandmulti-levelsystemsofimplementation
Coalitionleadershipteams;Coalition
CapacityBuilding DraftworksheetisbeingdevelopedbyICTPprojects
40
support.8ThisworksheetallowsintermediaryorganizationsandcommunityTriplePcoalitionmemberstodiscussandclarifythreetypesofresponsibilityacrossallimplementationcorecomponents:5,27whodoesit,whoassessesit,andwhoensuresit?VariousaspectsofresponsibilitycanbeassignedtothestatewideTriplePsupports(i.e.,theNorthCarolinaTriplePStateLeadershipTeam,NorthCarolinaTriplePLearningCollaborative,NorthCarolinaTriplePEvaluation),TriplePAmerica,CommunityTriplePCoalition,LocalTriplePServiceAgencies,LocalTriplePPractitioners,ordesignatedas“unclearandinneedoffurtherreview.”
implementationteams
TriplePAmerica
Training
Outcome
Reports
TriplePAmericaprovidestrainingoutcomereportsthatdetailpre-andpost-traininglearneroutcomesandparticipantexperiencedata(e.g.,satisfaction)foreachTriplePtrainingcourseconducted.Alsoincludedareparticipants’accreditationstatuses.Thesereportsprovidevaluableinformationforcoalitions,serviceagencies,andpractitionersontheTriplePtrainingprocess.
Coalitionimplementationteams;Agencyleadersandimplementationteams
CapacityBuilding ProvidedbyTriplePAmerica
TriplePPASS
ChecklistThischecklist,availablefromTriplePAmerica,allowstrackingofkeypeersupportactivitiesandmonitoringcorepeersupportcomponents(e.g.,useofaudioorvideoduringcasepresentations).
Coalitionimplementationteams;Agencyimplementationteams;CoalitionTriplePpractitioners
CapacityBuilding;SupportedPerformance
TriplePPASSChecklist
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StayPositive
Media
Strategies
StayPositivemediastrategiesincludeTippapers,informationalmaterials(flyers,brochures,andposters),newspaperarticles,roadsidebillboards,televisionandradiospots,andTipSheets.Individualmediastrategiescanbeadoptedandcombinedintoalocalmediacampaign,andstrategicallydeployedwithincommunitysocialnetworks.
Coalitionleadershipteams;Coalitionimplementationteams
CapacityDevelopment
TriplePAmerica
Collective
Learning
Database
Thiselectronicdatabaseallowsthedocumentationofidentifiedimplementationbarriersandfacilitators,thestrategiesusedtoaddressbarriers,andothercollectivelearninginsightsasappropriateacrosstheimplementationandscale-upinitiative.
Coalitionleaders,implementationteams,agencyrepresentatives,andotherpartners
Acrossallstages IndevelopmentbyICTPprojects
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APPENDIXII:RecommendedMeasuresofImplementation&Scale-Up
Severalprocessandoutcomemeasuresmaybeusefulascoalitionimplementationteamsmonitorimplementationandscale-up.Externalprovidersofimplementationsupportmayworkcloselywithcoalitionimplementationteamstoutilizethesemeasuresandmayberesponsibleforfacilitatingtheseassessmentsasnoted,needed,orhelpful.
MeasureName BriefDescription RespondentsRecommended
StageorFrequencyLink
Community
ReadinessScale
Chilenskiandcolleagues’119communityreadinessscaleoffersa15-item,four-factorassessmentofcommunityreadinesstoimplementlarge-scalecommunitychangeprojectsthatinvolveseveralcommunitypartners.Subscalesofferinformationaboutcommunityattachment,communityinitiative,communityefficacy,andcommunityleadership.
Mixedsamplesofcommunityleaders,serviceagencyrepresentatives,parents,andyouth
Duringinitialreadinessactivities
CommunityReadinessScale
CommunityTriple
PBuy-InScale
ThisscalewasadaptedbytheICTPprojectsfromPerkinsandcolleagues’120five-itemmeasureofcommunitybuy-inforlocalPROSPERinitiatives.ThescalecontainsfiveitemsthatassessthedegreetowhichinfluentialcommunityleadersarecommittedtoandchampionthecommunityTriplePinitiative.
CoalitionandagencyTriplePcoordinatorsandimplementationteammembers(excludingleadagencydirectorsandserviceagencydirectors)
Acrossallstages CommunityTriplePBuy-inScale
Organizational
Readinessfor
Implementing
Change(ORIC)
Measures
Sheaandcolleagues’10-itemORICmeasure121hasbeenadaptedbytheICTPprojectstoofferbriefmeasuresforassessingreadinesstoimplementorscaleTripleP.Theinstrumentprovidesscoresrelatedto
Coalitionleaders(CoalitionVersion);Serviceagencyleaders
Readiness&Exploration(CoalitionVersion);CapacityDevelopment
ORIC-LeadAgenciesORIC-ServiceAgencies
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leaders’commitmenttothechangeprocess(changecommitment)andtheirsenseofefficacythatchangecanbeaccomplished(changeefficacy).
(1) CoalitionVersion:Thisversioncanbeused to assess community coalitionreadinesstoscaleTripleP.
(2) Service Agency Version: This versioncanbeused to assess service agencyreadiness to implement Triple Pinterventions. It may be helpful ascommunity service agencies areconsidered for membership in thecommunityTriplePcoalition.
(ServiceAgencyVersion)
(ServiceAgencyVersion)
TheWilder
Collaboration
FactorsInventory
This40-iteminventoryoffersaresearch-basedmeasurethatcanbeusedtoassess20collaborativefactorsamongcommunityagenciesandpartnersinvolvedinemergentorexistingcommunityTriplePcoalitions.
Co-creationpartners;Coalitionleaders,includingfrombothleadandserviceagencies
Acrossallstages TheWilderCollaborationFactorsInventory
Community
Capacity
Assessmentfor
ScalingtheTriple
PSystemof
Interventions
(CCA-TP)
TheCCA-TPwasoriginallydevelopedbyTPIEevaluatorstoprovideanassessmentofkeyabilitiesandrelatedresourcesincommunitiesimplementingtheTriplePsystemofinterventions.ForthedevelopmentoftheCCA-TP,TPIEevaluatorsreliedheavilyonpreviousassessmentprotocolsusedtomeasurethecapacityofcountiesorschooldistrictstoeffectively
Coalitionleadersandimplementationteammembers
Semi-annuallyacrossallstages
CCA-TP
44
supporttheimplementationandscalingofevidence-basedinterventions.122,123TheCCA-TPisafacilitatedgroupself-assessmentthat,havingbeenfurtherrefinedsinceTPIE,nowincludes110itemsorganizedwithinthefollowingelevenindices:
a. CoalitionLeadershipTeam,b. CoalitionImplementationTeam,c. PreventionSystemAlignment,d. ActionPlanning,e. Recruitment&Selection,f. Training,g. Coaching,h. FidelityAssessment,i. Decision-SupportDataSystem,j. FacilitativeAdministration,andk. SystemsIntervention.
Additionally,threesummaryindicescanbecalculated:
a. Coalition ImplementationTeams Index(indicesa-dabove),
b. CoalitionImplementationDriversIndex(indicese-kabove),and
c. Coalition Sustainability Planning Index(combiningthreespecificitems).
Toensurereliableassessment,theCCA-TPshouldbeadministeredbyanimplementationsupportspecialist.
Implementation
Drivers
TheIDA-TPwasoriginallydevelopedbyTPIEevaluatorstoassessthepresenceofactive
Serviceagencyleadersand
Semi-annuallyacrossallstages
IDA-TP
45
Assessmentfor
Agencies
Implementing
TripleP
Interventions
(IDA-TP)
implementationinfrastructureandbestpracticesamongTriplePserviceagenciestosupporttheintendeddeliveryofTriplePinterventions.TPIEevaluatorsreliedheavilyonpreviouslyestablishedimplementationdriversassessmentsandtechnicalassistancetoolsforthedevelopmentofIDA-TPitemsandscales.124-128TheIDA-TPisafacilitatedgroupself-assessmentthat,havingbeenfurtherrefinedsinceTPIE,nowincludes89itemsorganizedwithinthefollowingeightindices:
a. AgencyImplementationCapacity,b. Recruitment&Selection,c. Training,d. Coaching,e. FidelityAssessment,f. Decision-SupportDataSystem,g. FacilitativeAdministration,andh. SystemsIntervention.
Additionally,twosummaryindicescanbecalculated:
a. Agency Implementation Drivers Index(indicesb-habove),and
d. Agency Sustainability Planning Index(combiningthreespecificitems).
Toensurereliableassessment,theIDA-TPshouldbeadministeredbyanimplementationsupportspecialist.
implementationteammembers
46
TeamFunctioning
MeasuresChilenskiandcolleagues70utilizedfivebriefmeasurestoassesskeyaspectsofPROSPERteams’functioningintheirinvestigationoftheimportanceofcollaborationbetweenexternalprovidersofimplementationsupportandcommunitypreventionteams.
(1) Team Leadership: Chilenski andcolleagues’ eight-itemmeasure of thedegree to which team leadershipencouragesinputandconsensus,alongwith promotes a friendly work-environment, originally adapted fromKeglerandcolleagues.20
(2) TeamCulture:Chilenskiandcolleagues’eight-item measure of teamatmosphere, originally adapted fromKeglerandcolleagues.20
(3) TeamGoals:Perkinsandcolleagues’120two-item measure of the degree towhich teams have developed cleargoalsandgovernanceprocedures.
(4) Team Focus on Work: Chilenski andcolleagues’five-itemmeasureofteams’work orientation, originally adaptedfromMoos&Moos.129
(5) Team Tension: Feinberg andcolleagues’130 single-item measure ofteamtension.
IndividualteamswithincommunityTriplePcoalitions(e.g.,coalitionleadershipteams,coalitionimplementationteams,agencyleadershipteams,agencyimplementationteams)
CapacityBuilding;SupportedPerformance;LocalCoalition-Regulation
TeamLeadershipTeamCultureTeamGoalsTeamFocusonWorkTeamTension
47
TriplePService
Agency
Implementation
ClimateScale
Aseven-itemmeasureofagencyimplementationclimatewasadaptedbyTPIEevaluatorsfromKlein,Conn,andSorra’simplementationclimatescale.131Basedondatafromthismeasure,TPIEresultsindicatedthatTriplePserviceagencieswithlesshospitableimplementationclimateswereatgreaterriskfordiscontinuingTriplePimplementationduringtheTPIEevaluationperiod.50Kleinandcolleaguesdemonstratedthattheiroriginalimplementationclimatescalewasassociatedwithleadershipandmanagementsupportofinnovationimplementation.131Therefore,lowerscoresontheTriplePversionofthescalemaysuggestatimelyneedforcountyTriplePcoalitionimplementationteamstohelpre-establishserviceagencyleadershipandimplementationteams’localsupportforTripleP.
Alternatemeasuresofimplementationclimateareavailableaswell,132,133andcanbeconsideredbasedonlocalpreferencesorneeds.
TriplePserviceagencypractitionersandstaffmembers
SupportedPerformance;LocalCoalition-Regulation
TriplePServiceAgencyImplementationClimateScale
Coalition-
Regulation
Measuresofthefiveproposedcomponentsofcoalition-regulationarebeingexploredbytheICTPteam:• Collective-managementtools
• Collective-efficacy
• Collectiveagency
• Collective-sufficiency
48
• Adaptiveproblemsolving
SocialNetwork
AnalysisSocialnetworkinganalysistechniquescanbehelpfulinmappingthesocialnetworksofcommunityTriplePcoalitionmemberstoinformstrategicplacementofStayPositivemediastrategiesandaccelerateword-of-mouthdiffusionofTriplePinformation.
Coalitionleadershipteams;Coalitionimplementationteams
CapacityDevelopment
SocialNetworkAnalysis
StayPositive
MediaTracking
TriplePAmericahassuggestedseveralwaystotracktheperformanceofStayPositivemediastrategies,including:
(1) Semi-annual analytics provided byTriple P International that detailutilization of the local Stay Positivewebsite by practitioners and parents,and
(2) The Stay Positive Campaign TrackingForm, aMicrosoft Excel database thatcan be used by coalitionimplementationteamstorecorddetailsabout the number, placements,estimated reach, and intendedpurposes of Stay Positive mediastrategiesinthecommunity.
Theseareoutputtrackingmeasures–respondentsarenotapplicable
SupportedPerformance;LocalCoalition-Regulation
TriplePAmerica
TriplePSystem
Implementation
Outcomes:
Accessibility*
TomonitortheaccessibilityofTriplePinterventionswiththecommunity,TriplePcoalitionsmightsurveyparentsabouttheaccessibilityofTriplePprograms.ReviewingthegeographicdistributionofTripleP
Communityparents;Communityserviceagenciesandpractitioners
SupportedPerformance;LocalCoalition-Regulation
TriplePSystemImplementationOutcomes:Accessibility
49
practitionersacrosstheregionmayalsoprovidehelpfulinformation.
TriplePSystem
Implementation
Outcomes:
SystemAlignment*
ThePreventionSystemAlignmentIndexwithintheCoalitionCapacityAssessmentforCommunitiesScalingtheTriplePSystemofInterventions(CCA-TP)providesinformationaboutthedegreetowhichTriplePinterventionshavebeenadoptedinresponsetoidentifiedcommunitywellbeingneeds,thedegreetowhichTriplePserviceagencieshavebeenincludedtofillkeyservicegapswithinthecommunitycoalition,andtheextenttowhichcoalitionagenciesarealignedandsupportedtocollaborate.
SeeCCA-TProwabove
TriplePSystem
Implementation
Outcomes:
Feasibility*
TheTriplePFeasibilityScaleisafour-itemmeasureofTriplePimplementationfeasibility,adaptedforusewithTriplePfromWeiner,Dorsey,Stanick,Halko,Powell,&Lewis.134
TriplePcoalitionpractitioners;TriplePcoalitionpartners
SupportedPerformance;LocalCoalition-Regulation
FeasibilityofInterventionMeasure
TriplePSystem
Implementation
Outcomes:
Appropriateness*
TheTriplePAppropriatenessScaleisafour-itemmeasureofTriplePappropriateness,adaptedforusewithTriplePfromWeiner,Dorsey,Stanick,Halko,Powell,&Lewis.134ThisscalecanbeusedtomeasureeitherTriplePimplementationappropriatenesswithcommunityTriplePcoalitionpractitionersandpartnersorTriplePprogramdeliveryappropriatenesswithfamilies.
TriplePcoalitionpractitioners;TriplePcoalitionpartners;Communityfamilies
SupportedPerformance;LocalCoalition-Regulation
InterventionAppropriatenessMeasure
50
TriplePSystem
Implementation
Outcomes:
Acceptability*
Twomeasuresarerecommended:(1) TheTriplePAcceptabilityScaleisafour-
itemmeasureofTriplePacceptability,adapted for use with Triple P fromWeiner,Dorsey,Stanick,Halko,Powell,& Lewis.134 This scale can be used tomeasureeitherTriplePimplementationacceptability with community Triple Pcoalition practitioners and partners orTriplePprogramdeliveryacceptabilitywithfamilies.
(2) Triple P America’s CaregiverSatisfaction Questionnaire provides abrief measure of caregivers’satisfactionwithTriplePservicestheyhavereceived.
TriplePcoalitionpractitioners;TriplePcoalitionpartners;Communityfamilies
SupportedPerformance;LocalCoalition-Regulation
AcceptabilityofInterventionMeasure(AIM)TheCaregiverSatisfactionQuestionnaireisavailablefromTriplePAmerica
TriplePSystem
Implementation
Outcomes:
Fidelity*
ThreeapproachestomeasuringTriplePfidelityinclude:
(1) TriplePSessionChecklists:providedbyTriplePAmerica,thesechecklistsoffera session-by-session way forpractitionerstotrackandreportqualityadherencerelatedtoTriplePprogramdelivery.
(2) CaregiverEngagement:coalitionTripleP practitionersmight track and reportcaregiver engagement with Triple Pprogram activities by monitoringcaregiver participation in, and
CoalitionTriplePpractitioners
SupportedPerformance;LocalCoalition-Regulation
TriplePSessionChecklist
51
completionof, in-sessionactivitiesandbetween-sessionassignments.
(3) Dosage:coalitionTriplePpractitionersmight track and report thenumberofTriple P sessions that caregiverscomplete as a proportion of the totalnumber of Triple P sessions indicatedforagivenTriplePprogram.
TriplePSystem
Implementation
Outcomes:
Reach*
TriplePcoalitionscanmeasurereachas:
(1) thenumberofcommunityfamilieswhoreceiveTriplePinterventionscomparedto those who are eligible to receiveTriplePinterventions,and/or
(2) the number of practitioners (actively)delivering the Triple P interventionscomparedtothenumbertrained inorexpected to deliver Triple Pinterventions.
TriplePpractitionercontactrecords;TriplePpractitionertrainingrecords
SupportedPerformance;LocalCoalition-Regulation
TriplePSystemImplementationOutcomes:Reach
TriplePSystem
Implementation
Outcomes:Cost*
TherecentpublicationfromtheNationalAcademiesofSciences,Engineering,andMedicine,AdvancingthePowerofEconomicEvidencetoInformInvestmentsinChildren,Youth,andFamilies,describesandprovidesmethodsfortrackingcostofevidence-basedprogramssuchasTripleP.82
SupportedPerformance;LocalCoalition-Regulation
TriplePSystemImplementationOutcomes:Cost
TriplePSystem
Implementation
Outcomes:
Sustainability*
TriplePcoalitionscanmeasuresustainmentofTriplePservicesbytrackingtheextenttowhichcoalitionTriplePserviceagenciesandpractitionersremainactivelyimplementinganddeliveringTripleP.
Coalitionserviceagencies;CoalitionTriplePpractitioners
SupportedPerformance;LocalCoalition-Regulation
TriplePSystemImplementationOutcomes:Sustainability
52
*ThoseinterestedinbrowsingadditionalimplementationoutcomemeasuresmaybenefitfromsearchingtheSocietyforImplementationResearchCollaboration’s(SIRC)instrumentrepositoryathttps://www.societyforimplementationresearchcollaboration.org/sirc-projects/sirc-instrument-project/.AspartofastudyfundedbytheNationalInstituteofMentalHealthtoadvancemeasurementinimplementationscience,eachmeasureintherepositoryisratedaccordingtoitsevidence-baseandpragmatismforuseincommunitysettings.135,136WhileaSIRCmembershipisneededtoaccessthisrepository,interestedstakeholderscancontactICTPteammembersiftheydonothaveaccessandareunabletopurchaseone.
53
APPENDIXIII:RecommendedMeasuresandRecordsofImplementationSupportQualityThroughoutthesupportperiod,externalprovidersofimplementationsupportbenefitfromcollectingandusingdataaboutthedeliveryandoutcomesoftheirprovisionofimplementationsupporttooptimizetheircontributions.Severalmeasuresandqualityassurancetoolsmaybehelpful.
MeasureName BriefDescription RespondentsRecommendedStageor
Frequency
BriefAlliance
Inventoryfor
Implementation
Support
AdaptingMallinckrodt&Tekie’s13716-itemBriefAllianceInventory(BAI)willbeexploredbytheNCIC-TPteamtoprovideameasureofthecollaborativenatureoftherelationshipbetweenexternalprovidersofimplementationsupportandcoalitionleadersandimplementationteammembers.Initspresentform,theBAIprovidesinformationabouttworelationshipcomponents:Bonds(mutualtrust,acceptance,andconfidence),andGoals/Tasks(mutualendorsementofworkinggoalsandrelevanceofassociatedtasks).
Coalitionleadersandimplementationteammembers
Quarterlyacrossallstages
Implementation
Support
Collaboration
Scale
Chilenskiandcolleagues’70seven-itemscaletodescribethedegreetowhichthelocalteamcommunicateswithandworkscollaborativelyandeffectivelywiththeimplementationsupportteam.ThisscalewasoriginallyusedwithPROSPERPreventionCoordinators.
Membersofexternalimplementationsupportteams
Quarterlyacrossallstages
Contactwith
ExternalProviders
of
Implementation
Support
Chilenskiandcolleagues’70two-itemmeasureofthefrequencyofcontactbetweenimplementationtechnicalassistanceprovidersandcommunityteams,originallyusedwithPROSPERPreventionCoordinators.
Membersofexternalimplementationsupportteams
Quarterlyacrossallstages
Implementation
SupportFidelity
Checklists
DevelopedbyICTP,thechecklistinventoriesactivitiesessentialtodeliveryofcorecomponentsasintended.
Membersofexternalimplementationsupportteams
Throughoutallstages
54
Individual
Professional
Development
Indicators
Pre-training,post-training,andfollow-uplearningindicatorsshouldbedevelopedformajorimplementationsciencetrainingeventswithcommunityleadersandimplementationteammembers.Learningindicatorsshouldbealignedwithpre-establishedlearningobjectivesandbeappropriatetoknowledgeorskillacquisition.
Trainingparticipants,usuallycoalitionleadersandimplementationteammembers
CapacityDevelopment
Local
Implementation
Capacity&
Performance
Outcomes
Asthedevelopmentoflocalimplementationcapacityandperformancearetheprimaryoutcomesofexternalimplementationsupport,theCCA-TPandtheIDA-TPcanbeutilizedregularlytomonitorthelong-termeffectivenessofimplementationsupport.TheCCA-TP,beingadministeredtocoalitionleadersandimplementationteammembers,maybethemostappropriateanddirectmeasureoftheoutcomesofexternalimplementationsupport.Thoughrelevanttoexternalimplementationsupportoutcomesaswell,theIDA-TPmaybemorefittingtomeasuretheoutcomesofimplementationsupportfromthecoalitionimplementationteamtoTriplePserviceagencies.SeethepriorsectiononmeasuresofimplementationfordetailsabouttheCCA-TPandIDA-TP.
Implementation
Support
Performance
Monitoring
AbankofitemsandscaleshasbeenadoptedoradaptedbyNCIC-TPtoassessvariousaspectsofimplementationsupportperformance.Theseitemsandscalescanbeusedfordiscretetrainingevents,supportsessions,orsitevisits.Alternatively,theycanbeusedassummativeindicatorsofperformanceacrosstimeintervalsorentiresupportperiods.
(1) Quality item: measures participants’ attitudesaboutthequalityoftrainingorsupportdelivered.
(2) Use items: measures participants’ beliefs abouttheir future use of implementation strategiescovered during training or support events.Separately, an item is available to measureparticipants’ actual use of implementation
Trainingparticipantsandsupportrecipients,usuallycoalitionleadersandimplementationteammembers
CapacityDevelopment;SupportedPerformance;Attheendoftheexternalimplementationsupportperiod
55
strategies covered during historical training orsupportevents.
(3) Accessibility item: measures participants’ beliefsabout how easy it was to receive training orsupport.
(4) Feasibility Scale: a four-item measure ofimplementationstrategyfeasibility,adaptedfromWeiner,Dorsey,Stanick,Halko,Powell,&Lewis.134
(5) Appropriateness Scale: a four-item measure oftrainingorsupportappropriateness,adaptedfromWeiner,Dorsey,Stanick,Halko,Powell,&Lewis.134
(6) AcceptabilityScale:afour-itemmeasureoftrainingor support acceptability, adapted from Weiner,Dorsey,Stanick,Halko,Powell,&Lewis.134
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