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COSP 12 | UN headquarters | New York | June 11, 2019 | 9:45AM 11:00AM Ensuring Access to Community-based Mental Health Services for People with Psychosocial Disabilities - International Standards and Innovative Practices CC link: https:// www.enosh.org.il/en/un_cosp_12/ USISRA1106A

Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

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Page 1: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

COSP 12 | UN headquarters | New York | June 11, 2019 | 9:45AM – 11:00AM

Ensuring Access to Community-based Mental Health Services for People with Psychosocial Disabilities -International Standards and Innovative Practices

CC link: https://www.enosh.org.il/en/un_cosp_12/ USISRA1106A

Page 2: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

QualityRights, Mental Health Policy & Service Development Unit Dept of Mental Health & Substance Abuse, WHO Geneva

WHO QualityRights

Transforming services, policy and law using human rights based approach

Page 3: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

WHO QualityRightsObjectives

Build capacity to combat stigma and discrimination and promote human rights and recovery

Create community based services and supports that respect and promote human rights

Support civil society movement to conduct advocacy and influence policy-making

Reform national policies and legislation in line with the CRPD and other international human rights standards

Page 4: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Core mental health, disability, human rights and recovery modules:

• Human rights

• Mental health, disability and human rights

• Recovery and the right to health in mental

health and social services

• Legal capacity and the right to decide in

mental health and social services

• Mental health and social services free from

coercion, violence and abuse

Specialized modules:

• Recovery practices for mental health

and well being

• Supported decision-making and

advance planning

• Strategies to end seclusion and

restraint

Content of training modules

Page 5: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Lessons (quizzes, short videos, fact sheets)

Gamification features (eg.challenges, leader’s board)

Discussion forums

Peer learning, sharing & coaching

Certificates

Foundation in Mental Health, Human Rights & Recovery

Quality Rights capacity building

E-training

Page 6: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Services –Assessment & transformative action toolkit to ensure quality & rights

Assessment

toolkit

Guidance - Improving &

transforming services

Page 7: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Services & supports- Good practice Guidance

Services & supports that:

• Operate without coercion

• Respond to people’s

needs

• Support recovery

• Promote autonomy &

inclusion

Evaluation of services & supports:

• Costs

• Outcomes

• Sustainability• Transferability

Page 8: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Categories of services by type according to different functions

1. Crisis response respite/residential Teams2. Non-crisis residential/community houses Short term Long term3. Recovery social spaces4. Community based mental heath servicesA. Centers• Day consultation• Day consultation & residential• Day consultation with mobile

outreachB. Community outreach• Mobile community outreach• Home community outreachC. Personal assistance

5. Primary care integrated mental health6. Hospital based services

Inpatient Outpatient Transition Outreach All inclusive

7. Peer support One-to-one Group support Drop-in support Both one-to-one and group8. Associations/provider groups

9. Regional network of services

10. Models

11. Programmes

Page 9: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

9

Phases of Development

Review of literature and internet search for good practice

community based mental health services (English, Spanish,

Portuguese, French)

Online international consultation

Expert meetings

Korea (2-3 May 2019)

Trieste, Italy (23-26 September 2019)

Selection of services reflecting different service types & geographic

representation)

Drafting and international review (September 2019 – August 2020)

Finalization of guidance document

Launch – May 2021

Page 10: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Transforming services and promoting rights of people with psychosocial, intellectual or cognitive disabilities

WHO QualityRights

Page 11: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Zero ProjectFor a world without barriers

Thomas Butcher

CoSP 12: June 11, 2019

Page 12: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

What is theZero Project?

• An initiative of the Essl Foundation

• Our Mission: “For a World without Barriers” by

exploring and communicating Innovative

Practices and Policies

• Report, Social Media, Zero Project Conference,

many active Conference Participations

• A network of over 4,000 disability experts from

180 countries

• Catalysts for others: foundations, funding

agencies, governments and municipalities,

NGOs and umbrella organizations, academics

and media, social entrepreneurs – and UN

Agencies

Page 13: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Innovative Practices

Community-Based Mental Health Services for People with Psychosocial

Disabilities

Page 14: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

ISRAEL / ENOSH (THE ISRAELI MENTAL HEALTH ASSOCIATION) – SEEDS OF WELLNESS

Training on trauma and a trauma-informed housing model to support women with psychosocial disabilities who live with post-traumatic stress disorder (PTSD) as a result of sexual abuse.

Working as a contractor for local governments as well as in rural areas to provide personal ombudsmen

and a self-determination coordinator for people with psychosocial disabilities.

COLOMBIA / PROFAMILIA, ASDOWN COLOMBIA, LICA AND PAIIS

SWEDEN / PO-SKÅNE – PERSONAL OMBUDSMEN

Promoting and safeguarding the sexual and reproductive rights of people with intellectual and

psychosocial disabilities.

ROMANIA / PRO ACT SUPORT

Providing accommodation and support as a step between institutionalization and living independently in

the community.

Page 15: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Thank you

Page 16: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

COSP 12 | UN headquarters | New York | June 11, 2019 | 9:45AM – 11:00AM

Ensuring Access to Community-based Mental Health Services for People with Psychosocial Disabilities -International Standards and Innovative Practices

Page 17: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Noa Hagiladi

Artist

Page 18: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services
Page 19: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services
Page 20: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services
Page 21: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services
Page 22: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services
Page 23: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services
Page 24: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services
Page 25: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services
Page 26: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services
Page 27: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services
Page 28: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Community-based Mental Health Services as a Process of Dual Impact

Sally Ross Bihari (MSW)Director of Professional Excellence

Enosh – The Israeli Mental Health Association

Page 29: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

ENOSH – MULTI SECTORAL SUPPORTS

1,300 Family members | 5 Centers

454 Calls per month300 Participants

Supportive housing

Social & Recreation

Supportive employment

Family counseling centers

6,000+ Participants | 70 Centers | 800 Employees

Advocacy & Policy Youth center Call center Gome –Respite home

Page 30: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

MAIN PRINCIPALS

Housing

Partnerships

and networks

Social activity and cultural life

Health & wellness

Financial management

Career and employment

Personal Support

Family andfamily life

MULTISECTORAL APPROACH

A person centered approach –supported decision making

Community based

Based on post traumatic growth to establish resilience

Holistic services and integrated approach

Lived experience is combined with professional expertise

Page 31: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

CIRCLES OF CHANGE

Stigma reduction

person

Family

Community

Policies

Society

Page 32: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Resilience

Recovery

Trauma

Page 33: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Dr Manoj KumarMD; DPM; FRCPsychMental Health Action Trust, Kerala

Technology-Based Practices In Community Mental Health (India)

Page 34: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Technology is the Solution

Use of technology - MHAT experience

Huge population Limited resources Long Distances Lack of systems

Page 35: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

4 key elements

Use of technology - MHAT experience

Decentralization Volunteering Task sharing Technology

Page 36: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Model

Use of technology - MHAT experience

Use existing health care infrastructure

A small team of professionals & lay workers

A bigger team of volunteers

Large number of patients

Page 37: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Evolution of a service

Use of technology - MHAT experience

>> 10 years56 centres

8 districts

Weekly Clinics > 4500 clients

Local Partners

FreeHigh Quality ComprehensiveCommunity based

Page 38: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Leveraging technology

Use of technology - MHAT experience

Telepsychiatry

Electronic database, mobile app

Round the clock telephone access

Ensuring quality

Illness management systems and practises

Early warning systems for relapse detection

Page 39: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Conclusion

Use of technology - MHAT experience

Reaching out

Lack of psychiatrists and

systems of aftercare

Continuous access and

constant monitoring

Page 40: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Thank [email protected]

+91 97451 11005

• www.mhatkerala.org

Use of technology - MHAT experience

Page 41: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Every knows the great energies running amok cast terrible

shadows, that each of the so-called senseless acts has its thread

looping back through the world and into a human heart.”

-- Mary Oliver (Shadows)

TRAUMA INFORMED

MENTAL HEALTH CARE

Page 42: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

“Trauma -informed care embraces a

perspective that highlights adaptation over

symptoms and resilience over pathology.”

(Elliot, Bjelajac, Fallot, Markoff, & Reed, 2005, p. 467)

Page 43: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Academy on Violence and Abuse

Page 44: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

National Center for Injury Prevention and Control, Division of Violence Prevention

Page 45: Ensuring Access to Community-based Mental Health Services ... · • Legal capacity and the right to decide in mental health and social services • Mental health and social services

Statistics on Abuse in Individuals with Disabilities

Over 70 percent of people with disabilities reported that they had been

victims of abuse. More than 63 percent of family members said their loved

one with a disability had been an abuse victim. Focusing exclusively on

those with developmental disabilities, 62.5 percent of this group said they

had experienced abuse of one type or another.

Victims with disabilities reported

verbal-emotional abuse (87.2%) ,

physical abuse (50.6%), sexual abuse (41.6%),

neglect (37.3%)financial abuse (31.5%).

-- Disability and Abuse Project