Enrolment

Using Smart Phone or Tablet

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• BEFORE YOU REGISTER ON THE 2FA – SYMANTEC SELF SERVICE PORTAL

• SMARTPHONE AND TABLETS USER REQUIRES THE “VIP ACCESS” APP TO BE DOWNLOADED FROM THEIR

APP STORE

• THIS WILL PROVIDE YOU WITH YOUR CREDENTIAL ID AND SECURITY CODE (OTC)

• THIS TOKEN TYPE HAS A UNIQUE SERIAL NUMBER CALLED THE "CREDENTIAL ID" AND DISPLAY A 6

DIGIT CODE WHICH CHANGES EVERY 30 SECONDS.

• THIS IS THE 6 DIGIT CODE WHICH YOU WILL NEED TO ENTER IN ADDITION TO YOUR USER ID AND

PASSWORD EACH TIME YOU LOG IN TO A 2FA ENABLED SERVICE.

Enrolment - Using Smart Phone or Tablet

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LIST OF SUPPORTED MOBILE DEVICE

ANDROID – PLAY STORE; IOS – APPLE STORE;

WINDOWS PHONE – MICROSOFT STORE BLACKBERRY – BLACKBERRY STORE

Enrolment - Using Smart Phone or Tablet

C2 – Vodafone Restricted

This token type has a unique serial number called the "Credential ID" and display a 6 digit

security code which changes every 30 seconds.

This is the 6 digit code which you will need to enter in addition to your user id and

password each time you log in to a VIP enabled service.

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Credential ID

Security Code

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Log-in to the 2FA - Symantec

portal using your Vodafone

credentials

Password that you use to access Vodafone systems

User Name that you use to access Vodafone systems. If you have an Active Directory

account use your userPrincipalName (upn –

which usually has “vodafone” or “vodacom” in its name). If you are a self-registered user

use your VCDS ID which is usually your e-mail address.

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For Registering

• Smart phone

• Tablet

Select

VIP Credential

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If you are enrolling using

• Smart phone

• Tablet

Register

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Please enter a friendly name, make sure that you can identify which Smart phone or Tablet you are registering i.e. make and model, Samsung S5

Please enter Credential ID “VIP Access

downloaded onto phone “

Can be in either upper or lower case

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SECURITY CODE FROM THE DOWNLOADED “VIP

ACCESS”

Please Submit

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On successful registration

you will be taken to the

“Manage Your Credentials”

screen which will display the

credentials you have

registered.

Registered Mobile VIP Access Credential

Enrolment - Using Smart Phone or Tablet

C2 – Vodafone Restricted- Draft

Please note:

You cannot register one token to more than

one user account.

A registered token is linked to one user

account.

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