ENHANCEMENT OF THE BUSINESS ENVIRONMENT IN THE SOUTHERN MEDITERRANEAN

E-Gov Services Introductory Session: E-Id and sharing data across agencies – state of play Globally & in Europe Anders Kingstedt Jerusalem December 5th 2016

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Introduction

•  Welcome •  Outcomes 2014 revisited •  Overview – Public Sector

IT 2.0 – Predictions and more…

•  Expected outcomes

2014 Revisited: Jerusalem, 2014-09-18

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Takeaways & Conclusions

•  Action plans for G2B need to be aligned with the overarching eGov strategy

•  Data privacy is a concern when providing OpenData and increasing transparency

•  E-Gov services provide an opportunity to act proactively •  Making sure that information is made available and shared across

organizations is a challenge, but also a key element to ensure eGov success

•  Visions, policies and expectations should be managed, shared and commonly understood.

•  Communication & ensuring adoption through training is key •  Organizing the public sector to provide the best possible ITC

governance is crucial to ensure e-Gov success

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Takeaways & Conclusions

•  Opportunities and challenges: –  Making sure that local authorities and central agencies collaborate

•  Sharing information not only across agencies but also between public sector levels (federal, regional, local)

–  Using standardized models for LCM and EA will make the implementation of nation wide e-Gov solutions easier

•  The project mgmt. effort should however not be underestimated.

–  E-Gov result in changes in the business model and the way services are offered, enabling business to focus on the core business

–  R & D and innovation go hand in hand. –  E-Health: using technology creates huge opportunities but also demands handling

resources wisely and to consider privacy aspects. –  Israel: low on-line business (e-Commerce) penetration in Israel (only 2% of the

business handle on-line payment). Huge potential. –  Creating generic building blocks that form a “digital service infrastructure” (re e-SENS

within the EU) –  Using standards and specifications to allow business to build and provide service

based on proven guidelines and directives •  Understanding and defining terminology & concepts is key aspect

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Keywords

•  Sanction •  Complexity (embracing – mitigating) •  Transparency •  Adoption •  Viral •  Availability

– Exposing information (securely) •  Collaboration

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Conclusions

•  Things to look forward to: – Case studies – Example of actions plans – Discussions and suggestions on practical approaches – Continued knowledge sharing – Assessment and proposal for actions

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State of play 2016 – Global, European & Domain specific

outlooks

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A Global Perspective

State of play 2016

•  Digital first •  Cloud first •  Mobile first •  Integrity first •  Security first •  Collaboration first

Public sector – the pressure’s on!

Barriers for Digital Transformation (DX)

12 EBESM Project Source: “The journey to government’s digital transformation” - A Deloitte Digital global survey

Some predictions & general trends

.. and the 4th is on the horizon…

Source: IDC predictions for 2017

Source: IDC predictions for 2017

2020 and beyond…

Source: IDC predictions for 2017

The 3 Principles Behind the Digital EnterpriseCompetition will be based on “Digital Innovation”

1 Every Company is a Software CompanyYour skills at putting (IP) into code will define your ability to thrive in the DX economy.Innovation Capacity: Enterprises pursuing DX will double their software development capabilities by 2018

2 Innovation = Code + DataYour ability to build "data pipelines" in and out of your organization will be your lifeblood.Innovation Pipelines: Enterprises with DX Strategies will expand delivery of data to the market by 100-fold or more by 2018

3 Industry Cloud Platforms Will be the Primary Route to MarketAggregators of industry data on a cloud platform will be in the power position.Innovation Epicenters: 50% of enterprises will create/partner with Industry cloud platforms to distribute their innovations

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Source: IDC predictions for 2017

Principles to act on

Enablers

•  Sharing data – using open data •  Business intelligence •  Integration and interoperability •  Cloud •  Device & technology agnostic solutions •  Standards •  State of the art e-ID •  Collaboration •  …

An European Perspective

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Public Sector Drivers

Transitioning: From the citizen as a coordinator to a collaborative public sector

Objectives

•  To establish a Government strategy that will foster digital collaboration within the public sector as well with the private sector

•  Simplify interaction with citizens and

businesses – make everyday life easier!

•  Open up administrations to support innovation and participation

•  Improve efficiency and quality within administrative operations

Digital Collaboration requirements

•  The exchange of information creates the conditions needed for simplifications and increased efficiency…for citizens, companies and agencies.

•  Digital collaboration requires that different actors’ processes, information and services are tied together in digital collaborative solutions to achieve common goals.

•  A common architecture for exchange of information is necessary to allow for information sharing

An European outlook

•  EU level initiatives –  CEF, STORCK, E-SENS etc.

•  EU level regulation / directives –  E-Invoicing directive, GDPR, eIDAS etc.

•  EU level infrastructure –  PEPPOL etc.

•  National level efforts –  Examples from Sweden, Denmark and Norway

highlighted –  Many different E-ID solutions exist – we’ll learn why

•  US players remain technology leaders – no “European Google” on the horizon….

Call to action

•  Collaboration necessary in order to take control of the data

–  sharing data across enterprises & public authorities a key success factor

•  Security needs to be built into the fabric of any solution –  Security as a “stand alone” element is a thing of he past

•  Leverage IT using the Cloud as the platform –  Scrapping Legacy might quickly becoming a critical measure –  Integration across cloud platforms and between “grounded IT”

and the Cloud –  The Cloud Broker role will grow in importance –  “Industry Clouds” provide great opps

•  Digital Transformation (DX) should be on top of any organization’s agenda

–  “Digital Natives” needed –  Open Source models to become the way to source solutions –  Developers grow in importance

•  A Collaborative Architecture will facilitate the transition to Digital Collaboration

A Collaborative IT Architecture

Sec

urity

, Leg

isla

tion Process

Information

Service

Operations

Information

Application

Technology

Sec

urity

A ”Traditional” IT Architecture

Enterprise Sweden

”independent” agencies

Federation for collaboration

Agency C Agency B Agency A

Ministerial rule

Optimize agency Collaborate

Cabinet

Min Min

Agency A Agency C Agency B

The prerequisities in Sweden for digital collaboration

Case study from Sweden

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Automated information exchange and provisioning for economical support (EIF) Triggered by the life event: ”I need economical support” The Requirement

Providing social support for qualified citizens in the municipality. The Solution Automated collection and processing of data from all agencies and organizations involved in the economical support qualification evaluation process. The Result The process time from application to decision was cut from weeks to seconds. The Lessons Learned •  Legal aspects are key •  The collaboration agreement

provides clarity •  Define the value proposition

The way forward?

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- Embrace change! - Act and execute! - Velocity is key

“Successful public bodies will be more flexible, adapting to the one constant of the new digital age: change itself. They will re-imagine their services and continually innovate the way they engage with customers. Continued digital evolution may see some public bodies struggle as the environment changes around them; others will take advantage of all that digital transformation can offer—and thrive.”

- Deloitte

Today’s gold nuggets

•  Examples of successful e-Gov efforts using shared & open data

•  E-ID initiatives •  Discussions on similarities and

differences –  YOUR participation and contribution

throughout the day is key to success! •  Key success elements •  Key challenges (and how these

might be mitigated) •  Call to action – potential next steps! •  Round table discussion

Thank you for your attention Contact:

Name: Anders Kingstedt Phone:+46 70 2720304 Email: anders.kingstedt@mjukvarukraft.se

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