English for Foreign-Trained Healthcare Professionals

Pilot Program

Donna AlbaneseTim Harry

Why the Project?

Umeda from Uzbekistan

Training Physician

Current EmploymentHome Health Aide

2

Tatiana from Russia

TrainingPhysician (Cardiologist)

Current EmploymentHome Health Aide

3

Alicia from Bolivia

TrainingDentist

Current EmploymentUnemployed

4

Ndatte from Senegal

TrainingRegistered Nurse

Current EmploymentWarehouse Worker

5

Purpose

To assist foreign healthcare professionals

improve communication skills learn about the U.S. healthcare

systemdevelop career pathways enroll in postsecondary

educationobtain employment utilizing

healthcare skills

6

Win - Win - Win

• Foreign educated professionals back in their professions

• Ohio benefits from having highly educated professionals fill healthcare shortages

• Healthcare providers benefit from having a linguistically and culturally diverse workforce

7

Columbus Pilot Design

• English for Healthcare Professionals course January – May 2011

• Collaborative project: Ohio Board of Regents/ABLE office Columbus City Schools Adult ESL program Immigrant and Refugee organizations State agencies Columbus State Community College Nationwide Children’s Hospital Welcome Back Initiative World Education Services (WES)

8

Student Demographics

25 students

16 countries represented30% males, 70% females8 medical doctors6 nurses5 pharmacists2 physical therapists1 dentist2 dental assistants1 surgical technician

*Intermediate English skills9

Recruitment

Immigrant Organizations 16

Educational Institutions 3

Word of Mouth 6

Curriculum

• English Health Training• Communication skills• Career goals and pathways• Critical issues in healthcare• Medical terminology • Technology • Resume writing and interview skills

11

12

Credential Evaluation

13

Licensing Charts

Nurse

Pharmacist

Physician

14

http://students.ohiohighered.org/content/workforce-training-adult-education

Outcomes (as of 10/3/11)

Student Persistence18/25 students completed the course - 72%

English Attainment60% advanced an English skills educational level 40% progressed at the same level

Credential Evaluation9 completed the process7 in-progress9 did not want/need the evaluation

16

Outcomes

Postsecondary Enrollment**1 passed certification test2 are enrolling at The Ohio State University1 is enrolling at Mt. Carmel School of Nursing1 is enrolling in the University of Cincinnati RN program2 are enrolling in Columbus City Schools Adult Education

LPN Program

Got a healthcare job or better job**90% had a goal of working in healthcare1 person got a job

**longitudinal data is needed

17

Outcomes

Student Satisfaction

94% said they would recommend the course to a friend

18

Umeda from Uzbekistan

Training Physician

Current EmploymentHome Health Aide

Applying at the University of Cincinnati RN training

19

Tatiana from Russia

TrainingPhysician (Cardiologist)

Current EmploymentHome Health Aide

Applying at Mt. Carmel School of Nursing

20

Alicia from Bolivia

TrainingDentist

Current EmploymentUnemployed

Applying to the OSU Dental School

21

Ndatte from Senegal

TrainingRegistered Nurse

Current EmploymentWarehouse Worker

Studying for the TEAS test to apply for the LPN program

22

Lessons Learned

What Worked• Cohort Group• Contextualized

Curriculum• Career Counselor• Online Course• Credential Evaluation

Areas for Improvement• Employer Involvement• Computer skills• Start credential

evaluations early• Add higher level English

skills• More resume

writing/interviewing

Next Steps

• Columbus Columbus City ABLE will offer the coursefrom Nov – March at Columbus State

• Cleveland Polaris Career Center ABLE will offer the course from Oct – March at Cleveland State

• Next year – offer the course in other ABLE programs around the state

24

Four more licensing charts

Medical Laboratory ScientistMedical Laboratory TechnicianOccupational Therapy AssistantPhysical Therapy Assistant

Donna Albanese, ABLE Program ManagerOhio Board of Regents

dalbanese@regents.state.oh.us (614) 466-6204

Tim Harry, Columbus ESOL CoordinatorColumbus City Schools ABLE

tharry2373@columbus.k12.oh.us(614) 365-6000

Denise Friend, Cleveland ESOL Healthcare Class CoordinatorPolaris Career Center ABLE

dfriend@polaris.edu(440) 570-9417

26