Enforcement Enforcement BureauBureau

Presentation toPresentation tothe Commission:the Commission:January 15, 2004January 15, 2004

January 15, 2004 Enforcement Bureau 2

BureauFront Office

TelecommunicationsConsumers

Division

Market DisputesResolution Division

Investigations &Hearings Division

Spectrum EnforcementDivision

Office ofHomeland Security

NortheastRegion

South CentralRegion

WesternRegion

Enforcement Bureau Enforcement Bureau FAST

FLEXIBLEFAIR

FIRM

January 15, 2004 Enforcement Bureau 3

Enforcement BureauEnforcement Bureau

January 15, 2004 Enforcement Bureau 4

Credible, Professional Enforcement

Agency

Deterrence Compliance

Competition

Consumer Protection

Public Safety

Consumer Benefits

January 15, 2004 Enforcement Bureau 5

Do-Not-CallDo-Not-Call$780,000 proposed forfeiture;$780,000 proposed forfeiture;

10 citations10 citations

SlammingSlamming $1.7 million in sanctions; $1.7 million in sanctions; revocation hearing orderedrevocation hearing ordered

Junk faxesJunk faxes$5.4 million forfeiture;$5.4 million forfeiture;

32 citations32 citations

Prerecorded advertisementsPrerecorded advertisements 27 citations27 citations

Deceptive marketingDeceptive marketing $1.2 million consent decree$1.2 million consent decree

Universal serviceUniversal service$800,000 proposed forfeiture; $800,000 proposed forfeiture;

3 debarments3 debarments

PromotingPromotingCompetition and BroadbandCompetition and BroadbandMajor Consumer Protection Actions in 2003Major Consumer Protection Actions in 2003

January 15, 2004 Enforcement Bureau 6

PromotingPromotingCompetition and BroadbandCompetition and Broadband

Major Competition Actions in 2003Major Competition Actions in 2003

Premature provisioning and Premature provisioning and marketing of long distance servicemarketing of long distance service

$15 million in $15 million in consent decreesconsent decrees

Violation of affiliate transaction Violation of affiliate transaction rulesrules

$283,800 NAL$283,800 NAL

Performance reporting violationsPerformance reporting violations $250,000 consent $250,000 consent decreedecree

Failure to pay reciprocal Failure to pay reciprocal compensationcompensation

$12 million in $12 million in damagesdamages

January 15, 2004 Enforcement Bureau 7

PromotinPromotingHomelagHomela

ndndSecuritySecurity

Office of Office of HomelandHomelandSecuritySecurity

EnforcementEnforcementBureauBureau

Field OfficesField Offices

CommunicationsCommunicationsand Crisisand Crisis

ManagementManagementCenterCenter

Public SafetyPublic SafetyInterferenceInterferenceResolutionResolution

E911E911EnforcemeEnforceme

ntnt

TowerTowerSafetySafety

EnforcementEnforcement

EmergencyEmergencyAlertAlert

SystemSystemEnforcementEnforcement

InterferenceInterferenceResolution atResolution at

Special EventsSpecial Events

January 15, 2004 Enforcement Bureau 8

E911E911 $3 million in sanctions$3 million in sanctions

Tower safetyTower safety $850,000 in sanctions$850,000 in sanctions

Emergency alert systemEmergency alert system $400,000 in sanctions$400,000 in sanctions

AM tower fencesAM tower fences $280,000 in sanctions$280,000 in sanctions

Radio frequency Radio frequency radiationradiation $40,000 in sanctions$40,000 in sanctions

Cable signal leakageCable signal leakage $32,000 in sanctions$32,000 in sanctions

EnvironmentalEnvironmental $200,000 proposed $200,000 proposed forfeitureforfeiture

Protecting Public SafetyProtecting Public SafetyMajor Public Safety Actions in 2003Major Public Safety Actions in 2003

January 15, 2004 Enforcement Bureau 9

FCC Field OfficesFCC Field Offices

January 15, 2004 Enforcement Bureau 10

Media EnforcementMedia Enforcement

Major Broadcast Actions in 2003Major Broadcast Actions in 2003

IndecencyIndecency $440,000 in sanctions$440,000 in sanctions

LocalismLocalism Public file violationsPublic file violations

Main studio Main studio violationsviolations

$83,000 in sanctions$83,000 in sanctions

$35,000 in sanctions$35,000 in sanctions

Licensee Licensee qualificationsqualifications

3 license revocations3 license revocations

January 15, 2004 Enforcement Bureau 11

PromotinPromotingg

SoundSoundSpectruSpectru

mmPoliciesPolicies

EnforcementEnforcementBureauBureau

Field OfficesField Offices

AdvancedAdvancedTechnologiesTechnologies

ProjectProject

SpectrumSpectrumEnforcementEnforcement

DivisionDivision

EnforcementEnforcementof Equipmentof Equipment

Marketing Marketing RulesRules

SpectrumSpectrumMeasurements forMeasurements for

AuctionsAuctions

EnforcementEnforcementof Technicalof Technical

RulesRules

EnforcementEnforcementagainst against

UnlicensedUnlicensedOperatorsOperators

January 15, 2004 Enforcement Bureau 12

Modernizing the FCCModernizing the FCC

January 15, 2004 Enforcement Bureau 13

ModernizingModernizing the FCCthe FCCTraining Field AgentsTraining Field Agents

Radio Frequency Radio Frequency Radiation TrainingRadiation Training

Federal Law Enforcement Federal Law Enforcement Training CenterTraining Center

January 15, 2004 Enforcement Bureau 14

Enforcement Enforcement BureauBureau

Overall Goal: Strong, credible, professional Overall Goal: Strong, credible, professional enforcement to benefit American consumersenforcement to benefit American consumers

Specific Emphasis in 2004 on:Specific Emphasis in 2004 on:

- §271 Backsliding- §271 Backsliding - Local Competition- Local Competition - Do-Not-Call- Do-Not-Call - Indecency- Indecency- Wireless LNP- Wireless LNP - Universal Service- Universal Service- Public Safety- Public Safety

January 15, 2004 Enforcement Bureau 15

Enforcement BureauEnforcement Bureau

LookingLookingTowardToward

the Futurethe Future