EN16001 Internal Audit Guide

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    Internal Audit Guide

    I.S. EN 16001:2009Energy management systems Requirements with guidance for use

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    The Internal Auditors Guide to:

    Auditing an energy-management system to the requirements of I.S.

    EN 16001:2009 the Irish Energy Management System Standard

    November 2009

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    Table of Contents

    1. Introduction .............................................................................................................................................................42. The internal auditor ...............................................................................................................................................5

    2.1. Who is an EMS internal auditor? ........................................................................................................5

    2.3. Are you independent enough to perform an EMS audit? .........................................................5

    3. EMS internal audit ..................................................................................................................................................5

    3.1. What an EMS audit is not! .....................................................................................................................5

    3.2. What is an EMS internal audit? ...........................................................................................................6

    4. What does an EMS audit examine? ..................................................................................................................7

    5. Steps in conducting an EMS internal audit ....................................................................................................8

    6. Tips for planning, conducting and reporting on EMS internal audits ..................................................9

    6.1. Planning the audit ..................................................................................................................................9

    6.2. Starting the audit ....................................................................................................................................9

    6.3. Conducting the audit ............................................................................................................................9

    6.4. Note-taking ............................................................................................................................................ 10

    6.6. Audit findings ....................................................................................................................................... 10

    6.7. Closing meeting ................................................................................................................................... 10

    6.8. Audit follow-up .................................................................................................................................... 11

    7. Types of EMS audit .............................................................................................................................................. 12

    7.1. Compliance audits ............................................................................................................................... 12

    7.2. Process audits ....................................................................................................................................... 14

    7.3. Performance audits ............................................................................................................................. 18

    8. Conclusion ............................................................................................................................................................. 20

    9. Appendix A: Sample Checklists ...................................................................................................................... 21

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    1. IntroductionThe European Standard EN 16001:2009 has been adopted in Ireland as I.S. EN 16001:2009. It sets outthe requirements for an Energy Management System (EMS) and has been developed to assist

    organisations to improve their energy efficiency in a logical, controlled and systematic way.

    The standard promotes:

    the analysis of real energy usage data the identification of the specific locations, times and underlying requirements (referred to as

    factors) that dictate the magnitude of this energy use

    By adopting the standard, organisations can accurately identify, understand and prioritise

    opportunities to improve their energy efficiency. This analysis, coupled with a management systemapproach, has a long and proven success record in all industry sizes and sectors.

    The Irish energy standard has been developed to align with other common industry management

    standards, such as those for quality, health & safety and environmental systems. Companies can thus,

    where appropriate, integrate an EMS with their current management system(s).

    The purpose of this internal auditors guide is to provide a number of recommended approaches to

    performing internal audits, and to act as an aid for auditors as they audit an I.S. EN 16001 EMS.

    This guide has been specifically developed for individuals who have been nominated to audit their

    organisations I.S. EN 16001 EMS. Before performing such audits, it is important for a prospective

    auditor, and a requirement of the standard, that you have been deemed competent to performinternal audits of the EMS. This guide is an important step towards building that competence.

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    2. The internal auditor2.1.Who is an EMS internal auditor?

    An EMS internal auditor is anyone who can fulfil two important criteria: first, they must be competent,

    and secondly they must be independent.

    2.2.Are you competent to perform an EMS audit?Organisations should define their own specific competence criteria for internal auditors. To be

    competent, the internal auditor(s) must have a reasonable technical understanding of:

    their EMS the I.S. EN 16001 standard the processes they are examining

    The internal auditor(s) must also know how to conduct an audit. This ability will be developed

    through a combination of training (internal and/or external) and experience of observing,

    participating in, and leading audits.

    This guide is designed to be an aid to novice and mature internal auditors alike in conducting EMS

    internal audits. In many cases, to demonstrate the required competence, an audit team with different

    skill sets will be required. This may be achieved by combining personnel with good auditing skills and

    good technical skills.

    2.3.Are you independent enough to perform an EMS audit?You can usually verify your independence as an internal auditor by the simple question: Am I

    auditing my own work or the work of an individual that reports to me directly? If the answer is yes, it

    is possible that the audit will not provide an unbiased picture of the activities under review. You may

    not be the best person to audit that particular part of the system.

    3. EMS internal auditThere is often a misconception in industry about what an EMS audit actually is. For the purposes of

    this guide, we will first clarify what it is not, and then explain what it is and what it examines.

    3.1.What an EMS audit is not!An EMS audit is not:

    an assessment of a buildings energy rating a technical review of the cost benefits of introducing power-factor-correction electronic

    equipment into the organisation

    an identification of the optimised chiller running temperature in the factory heating, coolingand air-conditioning system

    a feasibility study of the benefits of installing energy-efficient lighting

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    a wind and solar resource assessment with the intention of becoming an electrical auto-producer

    a sizing and redesigning of the water-heating system using solar technologiesAn internal auditor of an I.S. EN 16001 EMS is not required to carry out any of these or other such

    tasks, but might be asked to assess these issues if they are being implemented by someone else in

    the organisation.

    3.2.What is an EMS internal audit?An EMS internal audit is an independent review of part or all of an organisations EMS.

    The purpose of the audit is to determine if the plans, activities and procedures/processes described in

    the management system are being conducted in the manner that the system requires.

    In adopting I.S. EN 16001, an organisation has committed itself to achieving improved energy

    efficiency and to setting objectives and targets to attain this. The internal audit is a crucial check to

    verify if the EMS is effective, if it is operating as intended, and if it is achieving its objectives.

    Auditing is therefore crucial to the success of any EMS as it will provide answers to these important

    questions:

    Is the organisations EMS working as intended? Is the EMS meeting the requirements of the I.S. EN 16001 energy standard? Are the plans and controls established by the organisation being followed as intended? Are the expected targets being achieved? Is it realistic to expect that the EMS will achieve its stated objectives?

    While conducting an audit, you may find that plans or procedures are not being followed as intended.

    In such a case, you can raise a finding or recommendation for improvement. The organisation can

    then take corrective action to address the problem, or identify and implement a preventive action to

    stop the problem from recurring.

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    4. What does an EMS audit examine?An internal audit reviews and examines systematically each or all of the components of the EMS,

    including:

    The objectives, targets and plans Legislation, regulations, standards, and corporate agreements, particularly if they relate to

    energy use or management

    The policies and procedures, records, and operational controls, including:o Identification of significant energy aspectso Identification of legal obligations and other requirementso Evaluation of compliance with legal obligations and other requirementso Awareness training and competenceo Communicationo Document controlo Record controlo Non-conformance corrective and preventive actiono Internal auditso Energy performance statementso Management review minutes or associated presentations

    As an internal auditor, you should also examine the systems and records associated with monitoring

    and measurement of the organisations energy performance, such as significant energy usage,

    relationships between usage and the factors associated with it, performance against set objectives

    and targets, energy performance indicators (EPIs) and key performance indicators (KPIs).

    Records to be examined may include calibration records of any monitoring and measurement

    equipment, as well as the maintenance/operational records of any area, equipment or machinery that

    has been identified as significant in terms of energy.

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    5. Steps in conducting an EMS internal auditOverview of the typical activities carried out by an internal auditor

    Prepare for the audit

    Verify which element(s) of the energy-management system or process you havebeen requested to audit

    Identify the sources of information required in the audit(people, processes, documents, records, data, etc)

    Check that the people, information and other resources you need for the audit areavailable at the time allocated to the audit

    Review any findings or corrective/preventive actions from the previous audit of theelement(s) of the energy-management system or process

    Prepare audit check sheets as a reminder for use during the audit (see the end ofthis audit guide for examples)

    Conduct the audit

    Collect and verify objective evidence Establish any audit findings Have a final closing meeting with the person who has direct responsibility for the

    area/process being audited, communicate your audit findings, and agree any

    corrective actions

    Audit report

    Prepare and distribute the audit report Log any corrective actions agreed

    Audit follow-up

    Corrective and preventive actions: review progress

    Starting the audit

    Meet with the person who has direct responsibility for the element(s) of the energy-management system or process you have been requested to audit

    Explain the purpose of the audit

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    6. Tips for planning, conducting and reporting on EMS internalaudits

    6.1.Planning the audit Before you begin the audit, verify the section of the standard or process you have been

    tasked to audit.

    Identify the sources of information needed to complete the audit. These may includedocuments, people, measurement results, records, monitoring systems, project plans, etc.

    Before conducting an internal audit, a good auditor will verify if the people, places anddocumentation required for the audit will be available during the audit.

    6.2.Starting the audit At the beginning of your internal audit, explain the purpose of the audit to the people whose

    impact on energy performance is under review.

    Emphasise that the purpose of the audit is to check the effectiveness of the EMS and not toassess their performance.

    Explain what information you will be looking for during the audit and how long it shouldtake.

    As an auditor, you should always remember that your role is to find and report on facts that you have

    verified from evidence obtained during the audit. An auditor should never find fault in individuals,attribute blame or impose a predetermined corrective action. Most important is the conduct of the

    auditor:

    Always be mannerly Always be courteous Never pass judgement or be judgmental Do not argue agree to disagree Explain issues as they occur doing this saves time and will prevent disagreements when

    clarifying findings at the end of an audit

    Keep your composure and maintain a good sense of humour!

    6.3.Conducting the auditWhile conducting the audit you will need to:

    Control the time spent on the audit Control the sample size (keep it small 3 to 5 records will usually suffice) Strive to focus all conversation on the audit subject matter, to use the time available

    effectively

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    Avoid looking at things outside your audit plan until after you have audited all items in yourplan

    6.4.Note-taking

    Avoid excessive note-taking. It can make people nervous! Keep your notes short Use the notes as memory aids only Limit the notes to items that can verify what you have seen and your findings6.5.What should you record?

    You should record notes relating to findings and memory aids, including:

    Job roles Documents and records sampled Machinery names and numbers Sources of data and analysis samples Areas visited Objectives and targets information

    6.6.Audit findings

    Always base your findings on facts that you have observed/identified in your audit, and use the EMSor the I.S. EN 16001 standard to back up your findings, such as:

    Processes or procedures being followed or not Compliance with policies or not Objectives and targets being met or not Energy programmes being followed or not Critical data being monitored or not

    You should ensure that all your findings can be backed up by the evidence gathered and that all

    findings gathered during the audit are agreed at the closing meeting.

    6.7.Closing meeting

    Explain each finding from the audit Explain why each finding is a non-conformance or an observation Always give evidence to back up your finding Agree a timeframe for corrective and preventive actions

    Explaining findings:

    1. State the requirement to which the finding relates, eg:

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    I.S. EN 16001 section 3.4.2 for training awareness and competence states that or

    The procedure for training states that

    2.

    State what you found! For example:There was no energy training scheduled for the employees in the die-cast area. Give

    the evidence for this finding.

    3. Give an indication as to the seriousness of the finding. For example, you could gradeyour findings on a scale of 1-3, using 1 for a serious finding and 3 for minor findings or

    general comments.

    6.8.Audit follow-up

    Review the progress towards completing the corrective and preventive action, after theagreed time has passed Review the findings of this audit during the next audit

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    7. Types of EMS auditAn internal auditor can use two main methods of auditing during an assessment of the EMS: a

    compliance auditand aprocess audit. A third type, aperformance audit,uses the methods used in both

    compliance and process auditing.

    7.1.Compliance auditsCompliance audits are used to ensure that all the requirements of the energy-management standard

    have been considered and met in the organisations energy system. The compliance audit is a review

    of the organisations EMS documentation such as: Manual, Procedures, Policies, Legal Requirements,

    Energy Objectives, Targets and Programmes/Project Plans, and associated records.

    A compliance audit aims to answer two main questions:

    (a) Are the requirements of I.S. EN 16001 being met by the organisations EMS?

    (b) Are all the plans and processes that the organisation has outlined to meet the requirements of

    I.S. EN 16001 being followed in practice?

    For example:

    You have been requested to audit the training section of the organisations EMS.

    1. You start by preparing for the audit by identifying what information you will need toconduct the audit. The Compliance Audit Checklist(see Appendix A) may be useful in this task.

    The compliance audit checklist indicates that you should review the following

    documentation: the Energy Manual, the Training Process description and/or Procedure; the

    Training Needs Analysis and the Training Schedule; the Energy Awareness Training Records

    and any Communication Meeting Minutes and Noticeboard displays.

    The Training Process/Procedure will give you an overview of the training activities relevant

    to the EMS.

    2. Take the Training Process/Procedure and analyse what it says that the organisation doeswith regard to energy-management training.

    3. Check if the process/procedure addresses the stated policy on energy training, eg: The organisation will make personnel aware of the energy policy The organisation will make personnel aware of the operational controls and plans in

    place to improve energy use

    The organisation will make personnel aware of the impact of their work with regardto energy

    The organisation will make personnel aware of the benefits of improved energyperformance

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    The organisation will identify personnel who have a significant impact on energyuse and ensure that they are competent in their role by providing appropriate

    training

    The organisation will identify training needs associated with the significant energyaspects of the EMS

    4. Test what the process/procedure says the organisation does against what the organisation isactually doing in practice.

    Check 1: Have all relevant staff in the organisation been trained or informed of the existence

    of the energy policy, energy objectives, energy targets and energy teams; of the benefits,

    and of their responsibility in terms of energy performance.

    Ask for the training records for between three and five people in each department.

    If you find that the records for some of the personnel sampled show that they have not been

    trained, or if you find that few or no-one in a department has been trained, take another

    sample of three to five people in the department to determine the magnitude of the

    problem (or, to use the auditing term, non-conformance), or check if there is a training plan

    in place to carry out this training in the near future.

    If you find that personnel have not been trained in the policy, objectives, energy controls

    and their roles, your audit finding could be:

    Not all required personnel in the stores area have been trained on the energy policy, objectives,

    energy usage, controls and their roles with respect to energy.

    Then detail your evidence:

    An analysis of the training records for the production and stores department found that neither

    the production supervisor nor any of the stores personnel have received energy awareness

    training. This finding was substantiated through discussion with the relevant staff.

    The associated action will be:

    Action 1. The production supervisor and stores personnel should receive energy awareness

    training as soon as possible, in line with our Training Procedure.

    Check 2: The Training Process/Procedure might say how the organisation has deemedcertain personnel competent to perform specific tasks that have a significant impact on

    energy usage. You now need to ask, Who are these people?

    The register/list of energy aspects, the initial energy review and/or energy manual may tell

    you the people that have a significant effect on energy usage. If you cannot identify these

    individuals within the documented EMS, refer to the compliance audit checklist provided, for

    a list of people who may be able to identify these personnel for you.

    If you cannot identify the relevant personnel, your audit finding could be:

    The organisation has not identified or recorded which personnel can have a significant impact

    on energy usage.

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    Then detail your evidence:

    The initial energy review or related documents do not specify the persons whose actions can

    have a significant impact on energy consumption and nor could the energy manager or the HR

    manager tell me who they were.

    The associated action will be:

    Action 2. The organisation must identify personnel who may have a significant impact on

    energy usage and assess what competency is required for their roles. The organisation should

    identify and implement the necessary operational controls and training for these personnel.

    Check 3: Has the organisation identified the training needs associated with the control of

    significant energy aspects and the management system?

    Has the organisation identified the training needs for all staff and roles that can have animpact on energy usage? Look for a training needs analysis. If you find that this analysis has

    been completed for all staff, determine if any identified gaps in current training have been

    translated into a training plan.

    If no plan exists, your finding might be:

    The training gaps identified in the training needs analysis have not been addressed.

    Now detail your evidence:

    There is no training plan to address the training gaps identified in the training needs analysis nor

    any records of any such training being completed.

    The associated (corrective) action will be:

    Action 3. A training plan should be developed and completed to meet the training gaps

    identified in the training needs analysis.

    For further examples of how to structure a compliance audit, see the sample compliance audit

    checklist in Appendix A.

    7.2.Process auditsInstead of auditing a clause or a section of a standard in isolation, in a process audit you audit an

    actual operating process in your organisation.

    Since all companies are organised around particular business functions, such as departmental,

    production or service processes, it is often best to audit using a process rather than compliance

    approach.

    The process audit can often identify gaps that a compliance audit fails to identify, such as failures of

    information flow between departments or levels within the organisation.

    As all companies use different types of process in their daily operations, it is up to your organisation

    to identify which process to audit and where each of your processes starts and ends.

    Types of processes that your organisation may identify could include:

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    Operational departmentsEg, Production, Engineering, Maintenance, Stores, Dispatch and Transport

    Utilities processesEg, gas or biomass heating systems, office air-conditioning systems, production compressed-

    air systems, production electrical use, transport fuel use, refrigeration processes, or drying

    processes

    Business departmentsEg, Purchasing, Sales, Customer Services and Finance

    Process audits are assessments of any system of operation with a set of defined inputs and a desired

    output or result.

    Conducting the process audit

    Regardless of the nature or scale of the process you are required to audit, it is important to first

    identify the following:

    The energy inputs required for the process to operate This may include the heating, cooling, electricity or fuels required. These inputs may bemonitored or measured. You should check how the process is performing in this regard bychecking the energy usage results against any targets or trends.

    The energy controls your organisation has established to operate the process efficiently These may include: IT systems, procedures, documented responsibilities and authority,training of and communication with staff associated with the process or checks, inspections,audits, or maintenance and calibration records associated with the process.

    The energy measures your organisation has in place to assess the performance of theprocess

    Including: benchmarks, targets, trend analysis, energy performance indicators (EPIs), energyand fuel use data, or outputs versus energy expended in the process

    If energy project plans or programmes have been identified to improve the energyefficiency of the process you are to audit

    These may include organisation or process objective project plans that detail tasks forindividuals or teams, with target dates for completion.

    By identifying the energy inputs, energy controls, energy measures and energy plans, any process in

    your organisations EMS can be audited effectively using the process approach.

    Process audit example

    The following is an example of a process audit on a production process.

    A factory production process produces plastic bottles. The process has a number of defined steps, as

    follows:

    1. Plastic raw material is put into the hopper of the moulding machine by an operative

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    The inspection procedure says bottles are inspected every three hours, and the average

    inspection takes 10 minutes. After the inspection the light should be turned off, as laid down

    in the inspection procedure.

    Process Input 3: Staff(observation of conformance to procedures, communication, training

    awareness and competence, responsibilities & resources)

    Here you see the effect that staff can have on each stage of the bottle production process:

    From discussions held with the production operator and the fork truck driver, you discover that

    neither of these staff members was made aware of the changes to the standard operating procedures

    for the moulding process. These changes included: the temperature settings for the electrical

    elements on the moulding machine procedure, the factory constant temperature objective and the

    requirement to turn off the inspection light after the inspection procedure.

    You see from an inspection of the training records that neither the bottle machine operator nor the

    fork truck operator has been trained in the operating procedures for the production line. Thus they

    were not aware of the revised running temperatures for the electric extruders, the chiller cooling

    temperatures, and the factory required ambient temperature of 20OC. Nor were they aware that the

    factory door should be kept closed and the inspection light be turned off after use.

    The flat tyres on the fork truck and the cooling water leak were recently reported to the stores and

    maintenance supervisors, and are awaiting repair.

    No-one has reported that the fork truck requires a service.

    Process Input 4: Energy Aspects, Objectives, Targets, Project Plans & Operational Controls

    Here you will see the effect that energy aspects, objectives/targets project plans & operational

    controls can have on each stage of the bottle production process.

    The bottle production process has been identified as a significant energy aspect and is on the Energy

    Aspects list. The monitoring and measurement results of oil and electrical usage for this process were

    reviewed before the audit.

    The objective for the bottle production process is to reduce the primary energy use. The programme

    to achieve this includes: install energy-efficient electrical elements, set optimised melt temperatures

    for electrical elements, set optimum chiller temperatures, control factory heating and lighting, and

    train staff. (detailed in the Energy Aspect programme of work list).

    The energy aspects of the bottle production process have specified energy performance indicators

    (EPIs) identified for the process. For example, the targeted amount of energy used per 1,000 bottles

    produced has been set at 0.5MWh. Currently the process is using 0.84MWh of electricity per 1,000

    bottles produced. This target is not being met despite energy programme improvements, including

    the introduction of high-efficiency boilers and new plastic heating elements (as outlined in the

    objective project plans).

    A review of the training project plans shows that the training is not being carried out as quickly as

    required in the project plan. To date only 50% of the planned training has been completed. (See the

    table of example process audit activities in the Appendix.)

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    Summary of the example process audit

    In this process audit, you have found several examples of non-conformance with the requirements of

    the sample EMS. These are valuable findings, as each issue has a direct impact on energy usage.

    Following a process approach in the audit allowed you to identify the process inputs. With the aid of

    the process audit checklist, you examined these inputs at each step of the production process. You

    thus identified poor energy performance even after significant investment in new and electrical

    heating elements and in replacement of the oil boiler.

    Secondly, using the process approach, you found that operational controls surrounding the process

    were failing to achieve the desired results due to one main root cause: the failure to follow the

    training project plan. (Note that the root cause of many non-conformances identified in internal audits is

    lack of investment in staff training.)

    At the closing meeting of this audit, you communicated all findings to the production supervisor, theproduction manager and the engineering manager. You explained to the management team how

    you arrived at each of the findings and you discussed their impact on energy usage. You also

    discussed appropriate corrective actions for each individual finding. You pointed out that the failure

    of many of the operational controls in place was a direct result of delays in implementing the project

    plan for training. Therefore your discussions focused on the need to implement the training plan

    without delay to ensure that the operational controls work effectively.

    For an example of how to structure a process audit, see the sample process audit check sheet in

    Appendix A.

    You may also find it helpful to tabulate a record of your audit activities against your aspects (see Table

    C).

    7.3.Performance auditsIn performance auditing, you can use the compliance and process audit methods that have been

    described earlier to identify further opportunities for improving the EMS and thus the energy

    performance of your organisation.

    In performance auditing, you aim to establish two main points:

    1. To verify and determine the effectiveness of the EMS in achieving the expected energy-reduction targets as stated in the company energy objectives

    2. To determine if it is realistic to expect that the organisations processes and plans willachieve the stated objectives of the EMS

    As the internal auditor, you will seek to assess the actual energy performance of the organisation

    compared to its objectives, targets and energy indicators, benchmarks or any other EPIs that your

    organisation has set for itself. If these points cannot be verified, you may have cause to raise a finding.

    To assess the performance of the organisation, you will seek to identify the degree to which the

    organisation is exceeding, meeting or failing to meet its targets, as outlined in the EMS.

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    For example:

    Your company has set a key performance indicator (KPI) for electrical usage per hour of operation in

    an office environment. This energy indicator increases and decreases throughout the year depending

    on varying natural daylight levels and the seasonal heating requirements of the office.

    Using the compliance audit approach in a performance audit

    1. Check if the electrical usage targets in the office are being achieved or not. Verify if theoperational controls designed to achieve this target (as described in the office procedures)

    are being followed or not.

    2. Check if the internal audits are being carried out on the procedures and objectives in thisarea as planned. Have any audit findings relating to this area been raised to date?

    3. Check if corrective or preventive actions have been raised that may affect energy usage inthe office, and determine if these actions have been addressed and completed on time.

    4. Determine if there is evidence available showing that these corrective or preventive actionswere effective in reducing energy usage in the offices, by comparing with the appropriate

    monitoring and measurement results.

    Using the process audit approach in a performance audit

    Audit the monitoring and measurement process that provides the key performance indicator or

    performance measurement information for the office electrical use target.

    1. Check if the calibration records of the electrical sub-meters, which are used to identify andrecord office electrical usage, are up to date.2. Go through each step of energy usage in the office to determine if the energy operational

    controls and project plans associated with the office energy objective are being followed.

    3. Check if calculations are required to translate energy monitoring information into energytargets that are reported to management. Check if these calculations are correct and that

    they are consistent over time (eg, has the method of calculation changed?).

    4. Can you verify that the energy performance information being reported to management inthe management review or performance statement is accurate?

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    8. ConclusionIn the previous section, various auditing techniques are described that you can use in your role as

    an internal auditor of an EMS.

    This guide and the examples in it demonstrate in general and in some detail how an internal

    audit process can play a crucial part in improving your EMS.

    You will find that the process of auditing becomes easier with practice. Try to conduct audits

    regularly. It is better to conduct small audits frequently, rather than large audits with long periods

    between them.

    Remember that your role is not to find fault with people but to carry out the audit in a courteous

    manner. You will probably find your audit work highly rewarding, both for yourself and for your

    organisation. You are ultimately improving the EMS, saving money for your organisation and

    making a strong contribution to increasing energy efficiency.

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    9.

    AppendixA:SampleChecklists

    TableA:SampleComplianc

    eAuditChecklistforanISEN16001:2009EnergyManag

    ementSystemStandard

    ISEN1600

    1

    standardc

    lause

    Samplequestions

    Whatd

    ocuments?

    Whotoask?

    Evidence

    gathered

    Find

    ing

    3.1General

    Requireme

    nts

    Isthereadocumenteden

    ergy-management

    systeminplace?

    Doestheenergy-managementsystemexplainhow

    theorganisationwillimproveitsenergyefficiency

    withinadefinedscope/bo

    undary?

    Energy

    manual

    Allprocedures

    Registe

    rs

    Docum

    ent&records

    List(s)

    Management

    representative

    3.2Energy

    Policy

    Doestheenergypolicysu

    pportthescopeand

    provideacommitmentto

    continuallyimprovethe

    organisationsenergyefficiency?

    Hasmanagementsigned

    offonprovidingthe

    necessaryresources?

    Istheenergypolicycomm

    unicatedtoallstaff?

    Energy

    policy

    Minute

    sofmanagement

    review

    Anymemberof

    staffincl.

    contractors

    3.3.1

    Identification&

    ReviewofE

    nergy

    Aspects

    Doestheorganisationhaveaprocessinplaceto

    regularlyreviewitspastandpresentenergyusage?

    Doesthereviewincludetheanalysisofdata?Have

    thefactorsaffectingusagebeenidentified?

    Hasequipmentwithasignificantenergyusebeen

    identified?

    Areopportunitiesforimprovementidentifiedin

    thereviewandisthisprocessactive?

    Energy

    manual

    Proced

    ureforidentifying

    &evalu

    atingenergy

    aspects

    Review

    ofenergyaspects

    Monito

    ring&

    Measurementprocedures

    Registe

    rofopportunities

    forimp

    rovement

    Management

    representative

    Engineering/

    Energy/Utilities

    manager

    Energyteam

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    22

    3.3.2Legal

    Obligations&

    Other

    Requireme

    nts

    Hastheorganisationdeve

    lopedaprocessto

    explainhowitidentifiesrelevantlegalandother

    requirements?

    Istheorganisationstopm

    anagementcommitted

    tocomplyingwithallrelevantlegislationand

    regulationswithrespectt

    oenergy?

    Energy

    manual

    Legalregister

    Managementreview

    minute

    s

    Management

    representative

    Energyteam

    Sampleoftop

    management

    3.3.3Energ

    y

    Objectives,

    Targets&

    Programmes

    Haveenergyobjectivesandtargetsforthe

    organisationbeenidentifiedanddocumented?

    Werelegalrequirementsrelevanttothe

    organisationconsideredw

    hensettingthe

    objectivesandtargets?

    Arethedocumentedobje

    ctivesmeasurableandis

    thereatimeframesetforachievingthese

    objectives?

    Haveenergy-managemen

    tprogrammesbeen

    developedthat,whencom

    pleted,willachievethe

    organisationsstatedobje

    ctivesandtargets?

    Havethepeopleresponsi

    blefortheseprogrammes

    beenidentified?

    Energy

    manual

    Legalregister

    Objectives&programmes

    list

    Energy

    &management

    meetin

    gminutes

    Management

    representative

    Engineering/

    Energy/Utilities

    manager

    Energy&Functional

    managers

    Energyteam

    3.4.1Resou

    rces,

    Roles,

    Responsibility&

    Authority

    Hasamanagementrepresentativebeenallocated

    toensurethesystemisim

    plementedandtoreport

    onitsperformance?

    Havetheroles,responsibilitiesandauthorityof

    everyonewithanimpactonenergyusagebeen

    identified,documentedandcommunicated?

    Energy

    manual

    Energy

    policy

    Docum

    entedrolesand

    responsibilities

    Minute

    sfrom

    manag

    ement

    reviews/performance

    statements

    Management

    representative

    Functional

    managers

    Supervisors

    Productionstaff

    3.4.2Awareness

    Training&

    Hasanenergytrainingplanbeendeveloped?

    Areallemployeesawaret

    hattheorganisation

    Energy

    manual

    HRmanager

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    23

    Competence

    intendstoimproveitsenergyperformance?

    Hastheroleofemployeesinimprovingthe

    organisationsenergyefficiencybeen

    communicatedtothem?

    Doesthetrainingprocess

    extendto

    contractors/suppliers?

    Doestrainingextendtoalllevelsofcompany

    management?Havemanagerscontributedto

    definingtheenergyobjec

    tivesofthecompanyor

    registeredideasforimpro

    vement?

    Energy

    training

    process/procedures

    Trainingneedsanalysis&

    schedu

    le

    Trainingrecords

    Communicationmeeting

    minute

    s&noticeboard

    display

    s;registerof

    opport

    unities

    Management

    representative

    Functional

    managers

    Supervisors

    Productionstaff

    Teamleaders

    3.4.3

    Communic

    ation

    Haveprocessesbeendevelopedtocommunicate

    tostafftheenergyperformanceofthe

    organisation?

    Aretheseprocessesbeing

    followed?

    Istheorganisationcommunicatingexternally

    aboutitsenergyperformance?

    Energy

    manual

    Communicationmeeting

    minute

    s&noticeboard

    display

    s

    Energy

    procedures

    trainingrecords

    Communicationplan

    Corporate

    services/Mark

    eting

    Management

    representative

    Functional

    managers

    Supervisors

    Productionstaff

    HRmanager

    3.4.4Energ

    y

    Manageme

    nt

    System

    Documentation

    Doestheenergy-managementsystem

    documentationdescribethecoreelementsofthe

    system?

    Dothesedocumentsprov

    idedirectiontoother

    relateddocuments,incl.technicaldocuments?

    Energy

    manual

    Anyrelevant

    proced

    ures/registers

    Record

    s

    Document

    controller

    Management

    representative

    Utilitiesstaff

    3.4.5Controlof

    Documents

    Isthereaprocessinplace

    forcontrolling

    Alldocumentsand

    records

    Energymanager

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    documentsandrecords?

    Arerequireddocumentsavailable(seesection

    3.4.4)?

    Isitstatedwhererecords

    arestoredandforhow

    long?

    3.4.6Opera

    tional

    Control

    Hastheorganisationestablishedcriteriafor

    operatingandcontrolling

    allequipment,facilities,

    buildings,etc?

    Isthereaprocesstoevalu

    ateusageintheeventof

    anyplannedchangetoin

    frastructure,etc?

    Istherearequirementtoconsiderenergyefficiency

    aspartoftheevaluationp

    rocessforprocurement?

    Doesthisrequirementapplytoequipment,

    materials,etc?

    Energy

    manualandwork

    instructions

    Design

    process;CapEx

    process;Corporate

    require

    ments

    Purcha

    singprocedures

    Energy,Purch

    asing

    &Engineering

    managers

    Functional

    managers

    Supervisors

    3.5.1Monitoring&

    Measurement

    Isthereaclearoutlineofthemonitoring,metering

    andtargetingthatarereq

    uired?

    Isenergyusagebeingmo

    nitored&measured

    regularly?

    Ismonitoring&measurem

    entequipmentbeing

    calibrated?Isthiscalibrationuptodate?

    Istherelationshipbetwee

    nusageandtherelevant

    factorsbeingreviewedan

    dwherenecessary

    amended?

    Aresignificantaccidental

    deviationsfromexpected

    consumptionbeingrecorded,investigatedand

    resolved?

    Energy

    manualandwork

    instructions

    EMS/BMS

    SCADA

    systems

    Calibra

    tionregisters/certs

    Trenda

    nalysis

    Review

    &Energymeeting

    agenda

    s&minutes

    Energy&

    Engineering

    managers

    Functional

    managers

    Supervisors

    Utilitiesengin

    eers

    3.5.2Evaluationof

    Isthereaprocessinplace

    toevaluatecompliance

    Evaluationofcompliance

    Management

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    Compliance

    withthelegalandotherrequirementstowhichthe

    organisationsubscribes?

    Arethererecordstoprovethattheseevaluations

    havetakenplace?

    proced

    ure

    Energy

    manual

    Legalregister

    Legale

    valuationrecords

    Managementreview

    minute

    s

    representative

    Compliance

    managers

    Energy&

    Engineering

    managers

    Functional

    managers

    3.5.3Non-

    Conforman

    ce,

    CorrectiveAction

    &Preventiv

    e

    Action

    Isthereaprocessforhand

    lingcorrectiveand

    preventiveactions?

    Arethecriteriathatconstitutenon-conformance

    clear?

    Isthereevidencetoshow

    thatallcorrectiveand

    preventiveactionsarebeingtakeninaspecified

    timeframe?

    Energy

    manual

    Corrective&preventive

    actionprocedure

    CAPAlog

    Managementreview

    minute

    s

    Energy&Functional

    managers

    3.5.4Controlof

    Records

    Areallrecordsrequiredbytheorganisations

    energy-managementsyst

    emlegible,retrievable,

    traceableandidentifiable

    ?

    Docum

    entcontrol&

    record

    controlprocess(es)

    Record

    slist

    Administrator

    Teamleaders

    Utilities

    3.5.5Intern

    al

    Audits

    Isthereaninternal-auditprocesstocomplete

    auditsasrequired?

    Hasanauditschedulebeendeveloped?Doesit

    takeintoaccounttheimp

    ortanceofprocessesand

    areastobeaudited?

    Areimpartialityandindep

    endencefactoredinto

    theauditorselectionproc

    ess?

    Areauditfindingsandrep

    ortsdocumented?

    Arefindingsfolloweduponandaddressed?

    Auditp

    rocedure/process

    Correctiveaction

    proced

    ure

    Audits

    chedule

    Aspectslist

    CAPAlog

    Auditreports

    Internalaudit

    manager

    QEHSmanager

    Auditteam

    3.6Management

    Hastheorganisationcarriedoutitsmanagement

    Energy

    manual

    Management

    team

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    Review

    reviewsoftheenergy-managementsystematthe

    requiredplannedinterval

    s?

    Doesthemanagementre

    viewincludeallthe

    requiredinputs?

    Istherearecordoftheou

    tputsofthemanagement

    reviewprocess?

    Managementreview

    minute

    s

    Perform

    ancestatement

    Objectiveslist

    Management

    representative

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    TableB:SamplePro

    cessAuditChecklistforanI

    S393EnergyManagementS

    ystemStandard

    Processelement

    Clauseof

    IS393

    Whattolookfor

    Whattorecord

    Findings

    Plant/Equipment/

    Machinery

    3.4.1

    3.4.6

    3.5.1

    Availabilityofnecessaryequipment

    Ma

    intenancestatusandplans

    Calibration/certificationstatus

    Mo

    nitoringactivity/processcontrolsta

    tus/

    op

    eratingprocedures

    Equipmentname/serialno

    .

    Maintenancestatusdueor

    not

    Calibration/certificationstatusdueornot

    Monitoringactivity/proces

    scontrolstatus;whatare

    theresultsandwhatdotheysuggest?

    WorkEnvironment

    3.3.1,3.4.6

    Lig

    ht,temperature,noise,vibration,

    specifiedenvironmentalcontrols

    Light,temperature,noise,vibration,issuesfound,

    whereissuesfound

    Staff

    3.4.6

    3.4.3

    3.4.2

    3.4.1

    Ob

    servationofconformancetoproced

    ures

    Co

    mmunication

    Tra

    iningawarenessandcompetence

    Responsibilities&resources

    Namesofindividualsinterviewed

    Observationofconformancetoprocedures

    Evidenceofsufficientcommunicationtostaff

    Trainingawarenessandco

    mpetencerecorddetails

    Responsibilities&resource

    s:evidenceof

    communicationandfulfilm

    entofresponsibilitiesand

    ofresourcesbeingprovide

    d

    EnergyAsp

    ects,

    Objectives,Targets,

    ProjectPlans&

    Programmes

    Operationa

    lcontrols

    3.3.1

    3.3.3

    3.2,34.4.4,

    3.5.4

    3.63.5.3

    Associatedenergyaspects

    Associatedobjectives&targets

    Energy-managementprogrammes

    Specifiedpolicies&procedures

    Records

    Informationoneffectiveness

    No

    n-conformanceCAPA

    Conformanceinrelationto

    :

    Associatedobjectives&targets

    Energy-managementprog

    rammes

    Specifiedpolicies&proced

    ures(nameandrevision

    number)

    Records(nameandrevisionnumber)

    Non-conformance

    Corrective/preventiveaction

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    ProcessInp

    uts

    3.6

    3.63.63.63.4.5

    Ch

    angestotheprocesssincethelasta

    udit,

    anynewcontrols

    Ne

    wcontractors,employeesorsupplie

    rs

    Ad

    herencetoenergyprocurementpolicy,

    procurementspecifications/guidelines

    Mo

    nitoringofenergyuseintheproces

    s

    Changestotheprocesssin

    cethelastaudit,anynew

    controls

    Newcontractors,employeesorsuppliers

    Adherencetoenergyprocurementpolicy,

    procurementspecification

    s/guidelines

    Names,equipmentID,materialID,documentnos.

    andrevisions

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    Tab

    leC:SummarisingAuditActivitiesagainstObjectives,Ta

    rgets,

    Programmes,Indicators,

    OperationalControl,and

    Monitoring&Measure

    mentanExample

    Energyaspect

    Objective

    Target

    Programme

    Indicator

    O

    perational

    control

    Monitoring&

    measuremen

    t

    PlasticBott

    lePlant

    Reduceenergyuse

    Reduceenergyuse

    by8%oncurrent

    levelbyyearend

    Installenerg

    y-efficient

    electricalele

    ments

    Setoptimum

    melt-point

    temperature

    forelectrical

    elements

    Setoptimum

    chiller

    temperature

    forcoolant

    water

    Workarea:

    Replaceheatingboiler

    withmoreefficientheating

    equipment

    Installenerg

    y-efficient

    lighting

    Staffenergy

    training

    Electricity

    usage:

    kWhper1,000

    bottles

    S

    tandardoperating

    p

    rocedure

    Electricitysub

    -

    meteringforplant

    Electronicoil

    monitor

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    Summaryofauditactivitiesundertaken

    Energyaspect

    Objective

    Target

    Programme

    Indicator

    O

    perational

    control

    Monitoring&

    measuremen

    t

    AuditofthePlastic

    BottlePlant

    Theauditw

    as

    conducted

    onsite

    Auditobjectiveisto

    confirmthatenergy-

    management

    systemissupporting

    theenergyusage

    reductionobjective

    Examinedprogress

    againsttarget

    Examineden

    ergy

    programme

    projectplan

    Examined

    usagereport

    and

    production

    records

    E

    xaminedSOP

    Examinedusa

    ge

    report

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