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E-VIGNETTE USER GUIDE

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E-Vignette how to purch

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Page 1: EN Vignette

E-VIGNETTEUSER GUIDE

Page 2: EN Vignette

Call Center: +36-36/58-75-00 • E-mail: [email protected] • Web: www.toll-charge.hu

E-VIGNETTES (ROAD USE PERMITS)

Vehicles belonging in the e-vignette toll system are those with a maximum permissible gross weight of 3.5 tons, such as motorcycles, cars, other motor vehicles, and passenger vehicles with over 3.5 tons of maximum permissible gross weight, such as buses and trailers (campers). These vehicles are authorised to use Hungarian toll roads exclusively with pre-purchased road use authorisations, i.e. e-vignettes. E-vignettes provide road use authorisation for Hungary’s motorways.

The toll charges depend on the category of the motor vehicle. The maximum permissible gross weight of a motor vehicle and its trailer is established on the basis of the official entry that appears in the vehicle registration documents.

VALIDITY PERIODS OF E-VIGNETTES

Weekly authorisation: valid on the starting date designated by the purchaser and 9 consecutive days (for 10 consecutive calendar days in total until the 24th hour of the 10th day).

Monthly authorisation: valid from the starting day designated by the purchaser until midnight of the day of the same number in the following month. If there is no such day, then to midnight of the last day of the month.

Annual authorisation: valid from 1 January 2014 until 31 January 2015 (for a total of 13 months).

IMPORTANT TO KNOW ABOUT E-VIGNETTES

Tolls must be paid before entering the relevant motorway toll sections! Road use authorisation is not valid retroactively. In the case of a purchase within the required validity period the starting date of validity is the date of purchase. If you purchase more than one vignette at a time, please make sure that you have specified the time of your journeys (use) accurately!

TOLL SCHEDULE

tB2 > 3,5 D1 ≤ 3,5 t3.5tD1 MM 3.5t

WEEKLY (10 DAYS) MONTHLY ANNUAL

D1 (MOTORCYCLE) HUF 1,470 - -D1 ≤ 3.5 t ( PASSENGER CARS) HUF 2,975 HUF 4,780 HUF 42,980B2 > 3.5 t (BUSES) HUF 13,385 HUF 21,975 HUF 199,975

PERIODTOLL CATEGORY

Toll schedule valid from 01.01.2014.

Weekly and yearly e-vignettes for motorcycles are available for prices in the D1 category. * The tolls are gross amounts, inclusive of VAT.

Page 3: EN Vignette

Call Center: +36-36/58-75-00 • E-mail: [email protected] • Web: www.toll-charge.hu

UNAUTHORISED ROAD USE

Driving without valid road-use authorisation on a toll road section qualifies as unauthorised road use.

In case of electronic purchase, the confirmation message serves as a proof of purchase.

Fines – irrespective of the method of payment – can be paid through the customer service offices of our company by tickets (“yellow bills”), by bank transfer, and via the e-customer service of the National Toll Payment Services Ltd. (www.toll-charge.hu or en-ematrica.autopalya.hu)Grace periods are calculated from the date of inspection in the case of on-site inspections, and from the receipt of the penalty notice for electronic inspections.

If you pay by bank transfer, please make sure that the following information is indicated on the transfer order:

Name of account holder and account number:Nemzeti Útdíjfizetési Szolgáltató Zrt. 10402142-49555557-57541179

The word “Pótdíj” (excess charge), the serial number of the report taken during the inspection or the identification code of the payment notice date of inspection, toll category (D1, B2). Penalty payment is due 30 days after receipt of the notification at the latest; past due date, the claim can be submitted to legal procedures (e. g. payment order).

UNAUTHORISED MOTORWAY USE WILL RESULT IN A FINE!

D1 (MOTORCYCLE, PASSENGER CARS) B2 (BUS) DEADLINE FOR PAYMENT

HUF 14,875 HUF 66,925 Within 30 days

HUF 59,500 HUF 267,700 Past 30 days

Road use is considered unauthorised

• if you have purchased road use authorisation that does not match your toll category; e. g. e-vignette for motorcycles is used for a vehicle which is not registered as a motorcycle drives with an e-vignette for motorcycles;

• if the registration number indicated on the counterfoil or in the confirmation message is not identical with the actual registration number of the vehicle;

• if the country code indicated on the counterfoil or in the confirmation message is not identical with the country code indicated on the actual license plate of the vehicle;

• if the vignette has expired, or the validity period has not yet started.

CONTACT INFORMATIONNemzeti Útdíjfizetési Szolgáltató Zrt.Registered office: H-1134 Budapest, Váci út 45. B Mailing address: H-2101 Gödöllô Pf.: 148Customer e-mail concerning e-vignette issues: [email protected] Center 24/7 within Hungary: 06-40/40-50-60Call Center from abroad, 8:00 am to 4:00 pm: +36-36/58-75-00Web site: www.toll-charge.hu Purchasing e-vignettes online: en-ematrica.autopalya.hu

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CITY LOCATION MOTOR-WAY KM

SIDE OFMOTOR-

WAY *

OPENING HOURSMon-Tue, Thu-Fri

Wednes-day

Sat-Sun

Budapest rest area (Szilas rest area) M3 12 Right 0-24 0-24 0-24

Budaörs rest area (Garibaldi u. 1.) M1/ M7 9 Right 7-19 7-19 8-16

Miskolc Pesti u. 88-96. (Sever Center mall) - - - 8-16 10-18 -

Debrecen Kassai út 27. - - - 8-16 10-18 -

Szolnok Abonyi út. (by Tesco’s) - - - 8-16 10-18 -

Gyöngyös Atkári út 2. - - - 8-16 10-18 -

Nyíregyháza Debreceni út 256. - - - 8-16 10-18 -

Békéscsaba Berényi út 93. - - - 8-16 10-18 -

Szeged Budapesti út 2. - - - 8-16 10-18 -

Pécs Mohácsi út 16. - - - 8-16 10-18 -

Lajosmizse Service area M5 67 Right 8-16 10-18 -

Dunaújváros Venyimi út 8C. - - - 8-16 10-18 -

Székesfehérvár Service area M7 59 Right 8-16 10-18 -

Lébény Engineering bureau M1 142 Left 8-16 10-18 -

Veszprém Budapest út 89. - - - 8-16 10-18 -

Szombathely Körmendi út 100. - - - 8-16 10-18 -

Eszteregnye Engineering bureau M7 219 Right 8-16 10-18 -

CUSTOMER SERVICE OFFICES

OUR SERVICES

• Sale of foreign motorway toll vignettes: Slovakia, Czech Republic, Slovenia, Austria• Sale of authorisation to use the Hungarian motorway

Other procedures:

• Transfer – validation of authorisation for other vehicle (annual, monthly)• License plate number change – transfer of authorisation to other license plate number• Theft – total damage – issuance of control slip as proof of purchase of authorisation• Category change – in case of incorrect category selection verified• In case the license plate number has been indicated incorrectly. Correction of license plate number up to 3

incorrect characters. Within the deadline!• In case the country code has been indicated incorrectly, correction of country code for a correction

fee. Within the deadline!• Verification of existence of authorisation – replacement of control slip.• Unintended double purchase (more than one authorisation purchased for the same vehicle, for the

same or partially overlapping period) – proportional refund.• Proportional refund

*right side: Leaving Budapest, Left side: Towards BudapestWe reserve the right to change the conditions. For further information on the opening hours and other changes, please visit www.nemzetiutdij.hu or call our customer service Call Center 8:00 am to 4:00 pm at +36-36/58-75-00.

Pursuant to 36/2007 (III.26.) of the Ministry of Economy and Transport, the fee of each service is HUF 1,470/character, incl. VAT.

Call Center: +36-36/58-75-00 • E-mail: [email protected] • Web: www.toll-charge.hu