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GLOBAL PLAYERS IN HEALTH CARE: PART 2 MULTINATIONAL COMPANIES IN HEALTH CARE JANE LETHBRIDGE PUBLIC SERVICES INTERNATIONAL RESEARCH UNIT (PSIRU)

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GLOBAL PLAYERS IN

HEALTH CARE: PART 2

MULTINATIONAL COMPANIES INHEALTH CARE

JANE LETHBRIDGE

PUBLIC SERVICES INTERNATIONAL

RESEARCH UNIT (PSIRU)

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MULTINATIONAL HEALTH

CARE COMPANIES Insurance ± ING/Aetna, Cigna

Health care services ± Afrox, Capio, HCA,

Parkway Holdings, UnitedHealth Diagnostic and laboratory services ± Quest

Diagnostics, Unilabs, Euromedic

Support/ facilities management services ±

Compass, ISS, Rentokil-Initial, Sodexho Vertically integrated services ± Adeslas,

BUPA, Medicover, Fresenius

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MULTINATIONAL HEALTH

CARE COMPANIES

1. AETNA INTERNATIONAL / ING

Taken over by ING, a global provider of 

financial services in 2000 ING deals with banking, insurance and asset

management in 65 countries worldwide

Aetna Financial and International services are

being integrated into ING Europe, ING Americas, and ING Asia/Pacific

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MULTINATIONAL HEALTH

CARE COMPANIES1. AETNA INTERNATIONAL / ING

Europe is seen as ING¶s most important

region ING Europe plans to expand further with a

strong base in the Netherlands and Belgium

ING sees European social security systems

as weak due to increased costs and anageing population, which will provide new

opportunities for insurance providers

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MULTINATIONAL HEALTH

CARE COMPANIES2. AFROX HEALTH CARE LTD Southern Africa's leading provider of private

healthcare

Listed as AHealth in the healthcare sector onthe Johannesburg Stock Exchange

Formed in 1999 when the healthcareinterests of African Oxygen Limited (Afrox)

was merged and reverse listed into PresidentMedical Investments Limited (PresMed)

Afrox, one of South Africa's top 100companies, is the majority shareholder 

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MULTINATIONAL HEALTH

CARE COMPANIES2. AFROX HEALTH CARE LTD Afrox Healthcare competes in both the

managed care and fee for service markets in

South Africa, Zimbabwe and Botswana Operates and has interests in 73 acute care

hospitals and some surgical centres with over 

7000 hospital beds

Also active in long term chronic care,

emergency response and medical care

services network, occupational health care

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MULTINATIONAL HEALTH

CARE COMPANIES3. CAPIO Floated as an independent company on the Swedish

stock exchange in late 2000

Previously owned by financial investment group Bure Provides healthcare services in Scandinavia and

other European countries

Healthcare services: hospitals, outpatient healthcareand psychiatry; 73% sales

Diagnostic services: provision of laboratory andradiology services; 19%

Elderly care services: care services for the elderly.8%

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MULTINATIONAL HEALTH

CARE COMPANIES3. CAPIO

Capio is currently operating in Sweden, Norway,Denmark, the UK, Switzerland and Poland

Annual turnover SEK 3,300 million. Following the acquisition of the Community

Hospitals Group in the UK (now Capio UKdivision), Capio¶s operations outside Sweden

now generate more sales than operations withinSweden

September 2002 acquired French clinics -Clininvest

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MULTINATIONAL HEALTH

CARE COMPANIES3. CAPIO

150 operating units with 10,000 employees,

of which 2,000 are physicians.

Sees the public/private health care

relationship as a significant factor in the

future growth of the private health care sector 

Has identified a growing role for the privatesector in delivering services to the public

health sector in Nordic countries and the UK

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MULTINATIONAL HEALTH

CARE COMPANIES

4. PARKWAY HOLDINGS

Based in Singapore

Owns and operates private hospitals, and

provides healthcare services in Singapore,Malaysia, Indonesia, Sri Lanka, India and until August 2001 in the UK

Also owns and manages medical clinics andradiology clinics; deals in medical supplies,

equipment and healthcare products; dentalclinics; provides clinical research centre; providescomprehensive diagnostic laboratory services;and investment holding and trading

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MULTINATIONAL HEALTH

CARE COMPANIES

4. PARKWAY HOLDINGS The Group¶s healthcare business is owned and

managed by the wholly owned subsidiary ParkwayGroup Healthcare Pte Ltd.

The Group also provides contract research servicesthrough subsidiary Gleneagles Clinical ResearchCentre Pte Ltd, which serves the research needs of physicians, multinational pharmaceutical companies,contract research firms and biotechnology companiesin Asia.

Apollo Gleneagles Hospitals is a recently agreed joint venture between Parkway Group and ApolloHospitals (India) hoping to attract patients from SE

 Asia

Government hospitals are proving to be challenging

competitors in Singapore.

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MULTINATIONAL HEALTH

CARE COMPANIES5. QUEST DIAGNOSTICS

A laboratory testing business that provides

diagnostic tests to patients, doctors and healthcare institutions through a network of laboratories

Provides routine tests and esoteric tests

Manufactures diagnostic test kits for esoteric

testing Runs two clinical trials testing centres in the US

and the UK as well working in partnership with

two centres in Australia and South Africa

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MULTINATIONAL HEALTH

CARE COMPANIES5. QUEST DIAGNOSTICS

Owns one of the largest privately owned clinicallaboratories in the UK which was developed in

partnership with an NHS trust/ hospital Mexico - Quest owns three laboratories and provides

testing services throughout Mexico

Brazil ± a centre and aiming to set up additionallaboratory services in Brazil

Provides esoteric testing services to the NicholsInstitute, involved in clinical trials, which operateworldwide

29,000 people employed in 2001, the majority in theUnited States.

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MULTINATIONAL HEALTH

CARE COMPANIES5. QUEST DIAGNOSTICS

Recently established an alliance with RocheDiagnostics to develop gene based medical

testing Recent acquisitions and alliances show the

shared interests between the laboratory divisionsof pharmaceutical companies and diagnostictesting businesses

Growing demand for esoteric tests, includinggene testing, provides opportunities for expansion

Expensive tests to provide requiring hightechnology equipment and staff 

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MULTINATIONAL HEALTH

CARE COMPANIES5. ISS A Danish company providing facilities services

including cleaning, catering, and services for 

hospitals and older people¶s care homes Cleaning and maintenance - office cleaning for private and public sectors

Services for the health sector - targeted athospitals and other institutions within the health

sector  Services for the food industry

Services for airports

259,739 employees worldwide

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MULTINATIONAL HEALTH

CARE COMPANIES5. ISS

Facility services represent 87% of sales in2000/1

Hospital services contribute 14% of sales Over 80% of hospital sales take place in Europe

The development of the facilities servicespackage is most developed in the UKSpecialisation of cleaning concepts is most

developed in Germany ISS has also lost several contracts with the public

sector in Denmark due to poor standards of delivery

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MULTINATIONAL HEALTH

CARE COMPANIES5. ISS

ISS has made a large number of acquisitions inthe last few years

In the health sector, it has acquired a number of older people¶s facilities and medical facilities butin some cases it has also divested of recentacquisitions in the health care sector 

The CarePartner division, which delivers medical

facilities and older people¶s care in Denmark,Sweden, Norway and Finland is being reviewedin 2002 which suggests that ISS¶s overall role inhealth care provision is still unclear 

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MULTINATIONAL HEALTH

CARE COMPANIES

6. SODEXHO

A French company ± delivers services ± cleaning, catering,to a range of sectors including the health care sector 

Provides a range of services (often described as multi-service) to hospitals and to older people¶s care homes

These services may include, catering, cleaning,housekeeping, building maintenance and management of paramedical staff 

Services delivered within the health care sector provide18% of revenue

313,469 employees worldwide with 45% of employees inEurope.

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MULTINATIONAL HEALTH

CARE COMPANIES

6. SODEXHO

Sodexho sees opportunities in globalmulti-site, multi-service contracts

Partnerships with public and privatesector organisations in order to deliver services

Involved in several Private FinanceInitiatives involving hospital building andmanagement

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MULTINATIONAL HEALTH

CARE COMPANIES

7. BUPA

International health and care specialist

Provides worldwide health insurance and care

services to nearly four million people and 40,000companies with members in over 180 countriesaround the world

Offices in Ireland, Hong Kong, Saudi Arabia,

Spain, Thailand, Singapore, Malaysia, Australia BUPA is a provident association with no

shareholders

Any profits are reinvested back into the company

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MULTINATIONAL HEALTH

CARE COMPANIES

7. BUPA

BUPA Hong Kong provides insurance for over 145,000people and over 1,500 companies

BUPA Middle East, established in 1997, is a joint venturepartnership between BUPA International and the Nazer Group, a leading Saudi Arabian company with interests inthe health care, computing, retail and electro-mechanicalengineering fields

BUPA owns the Spanish health care organisation Sanitas

Blue Cross joined with BUPA in 1996 to form BUPA BlueCross, the largest health insurer in Thailand

In 2001, BUPA recently bought primary healthcarebusinesses in Australia, Malaysia, Hong Kong andSingapore

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MULTINATIONAL HEALTH

CARE COMPANIES

8. FRESENIUS

Integrated kidney care company

Provides kidney dialysis equipment, productsand services

Fresenius AG has operations in Asia, Europe,Latin America, and North America

North America and Europe are the main

focus of sales with 57% and 32% respectively South America and Asia-Pacific account for 

5% and 6% of sales

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MULTINATIONAL HEALTH

CARE COMPANIES

8. FRESENIUS

49,974 staff employed in 2000

52% of the labour force in North America and35% in Europe

4,000 employees joined Fresenius in 2000 as

the result of acquisitions

Fresenius Medicare (clinics) employs 71% of the labour force and has a 74% share of 

sales

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MULTINATIONAL HEALTH

CARE COMPANIES

8. FRESENIUS

Renal care is a growing area of healthcareand part of a very competitive market

worldwide Growing evidence that companies, which

manufacture drugs and /or equipment for thetreatment of kidney diseases are also

involved in the provision of health care Multinational companies involved in renal

care have combined operations that includeGambro, Baxter 

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CONCLUSION

Diverse nature of health care multinationalcompany expansions and contractions