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Empowers the citizen
Citizen-Centric
Public Administration
Empowers the citizen
Anna Stina 84 years old lives alone weak legs and heart problems receives help with daily chores and
medication
Empowers the citizen
Who benefits from CCPA?
Citizens receiving care at home Relatives Care providers
Empowers the citizen
Tendencies Population is growing older in Sweden
– retired: today 17,3 % in 2030 22,6 %
Increasing number of old people receiving care at home – wish to live at home– lack of resources in the care sector
(National Board of Health and Welfare)
Empowers the citizen
Care agencies in Sweden
Home healthcare– County Council (medical issues)
Domestic care– Municipality (community issues)
Empowers the citizen
Environmental analysis
Close study of the care system – interviews, seminars and conferences
Technical investigation
Empowers the citizen
Problems
not enough time communication deficiencies privacy issues passive care recievers
Empowers the citizen
Communication deficiencies
between the care providers themselves– Solution: GVD, results in 2011
between the care reciever and care providers– Solution: CCPACCPA
Empowers the citizen
CCPA
Main focus on the care receivers Empower the care receivers to better
control their situation Relatives
Empowers the citizen
Services
For care receivers Schedule for visits Service request from care providers Send an opinion
Empowers the citizen
Technical solution
Citizen
DB
Oracle internet
Application Server
Set Top Box
Relatives
Care provider
Oracle Database
Citizen
DB
Oracle internet
Application Server
Set Top Box
Relatives
Care provider
Oracle Database
Empowers the citizen
Terminal analysis
TV PC
Why TV?- popular in every home - simple even for old people - digital TV in future
Why PC?- available at home, at work- flexible
Empowers the citizen
Statistics in Sweden 2004
Ages between 16-74 55-74
TV 97% 100%
PC 84% 74%
Internet 79% 65%
Statistics Sweden (Statistiska Central Byrån)
Empowers the citizen
Graphical interfaces
TV interface
Computer interface
Empowers the citizen
Summary
User-participatory design Goals Environmental analysis Technical solution Implementation Evaluation
Paradigm shift Empower the citizen Overall responsibility Who has the power?
Empowers the citizen
Future of CCPA
More services:– activity oriented questionnaire
New interfaces for new terminals– PDA, mobile phones
Extension of CCPA to other sectors in society– education, employers, other civil society
organizations
Empowers the citizen
Video
The Video about CCPA
Empowers the citizen
Thank you for listening!
Any questions?
Contact us: [email protected]
http://csd.ssvl.kth.se/~csd2005-team8/
Empowers the citizen
Why CCPA?
Quality of Service
Facilitate the citizen’s actions Control Economical benefits for the society Efficiency in work procedures
Empowers the citizen
Care providers
- Municipality
- County Council
Citizen
Transparent CCPA
CCPA
