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8/20/2019 Empowering BYOD Learning Spaces: Lessons Learned from Three Universities (289094769)
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Empowering BYOD LearninSpaces: Lessons Learned fr
Three Universities
8/20/2019 Empowering BYOD Learning Spaces: Lessons Learned from Three Universities (289094769)
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Introductions
Craig roeh!ich
Director" Information Techno!og#Student Deve!opment and Enro!!ment Services
Universit# of Centra! !orida
$ason %air
Interim DirectorInformation Techno!og#Universit# of South !orida
$ameson $
IT &anager" LeaUniversit# o
8/20/2019 Empowering BYOD Learning Spaces: Lessons Learned from Three Universities (289094769)
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'hat we did:
• Imp!ementing (irtua! )pps for students *+en)pp,
• Use Case: )pp!ications essentia! for coursewor- avai!aan#time" an#where" on an# device
%ow we/!! te!! our stories:
• Universit# cu!ture 0 Dep!o#ment time!ines
• Success Stories
• Cha!!enges• &etrics
• 1e2t Steps
33Intra4presenter universit# .ashing a distinct possi.i!it#
'hat #ou/re in for555
8/20/2019 Empowering BYOD Learning Spaces: Lessons Learned from Three Universities (289094769)
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• Students need access to universit# owned softw
• Students now wor- 6728 from an#where
• Cost savings with decreasing ph#sica! !a. machi
• Students use mu!tip!e techno!og# devices
'h# (irtua!i9e
;)n# time" )
8/20/2019 Empowering BYOD Learning Spaces: Lessons Learned from Three Universities (289094769)
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• 1eed the a.i!it# to !everage e2isting software !ic
• Students need to have a simi!ar e2perience to win a ph#sica! computer !a.
• So!ution needs to wor- and provide same user
e2perience on mu!tip!e p!atforms and operating *device independent,
=e>uirements
8/20/2019 Empowering BYOD Learning Spaces: Lessons Learned from Three Universities (289094769)
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• )pps hosted in the datacenter on universit# ownservers
• C!ients for 'indows" &ac OS" Linu2" iOS" )ndroidB!ac-.err#
• Easier than !oca! insta!!s 4 on!# the Citri2 c!ient soneeded
• )!!ows o!der machines to wor- ?ust as we!! as neones
Our So!uton @ Citri2 +en)pp
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(irtua! )pp Dep!o#ment Time!in
US
6A6AA 6A6A6 6A7 6A
UC
U
$anuar# 6AA
US i!ot
$anuar# 6AUS roduction
&arch 6A
U i!ot
&arch 6A7U roduction
1ovem.er 6A7
UC i!ot
$anuar# 6AUC roduction
8/20/2019 Empowering BYOD Learning Spaces: Lessons Learned from Three Universities (289094769)
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Universit# of South !orida
)mong the top A universities" pu.!icor private" for federa! research
e2penditures
• &ore than 7FAAA students across USs#stem @ US Tampa" US St5eters.urg and US Sarasota4&anatee
• Over A"AAA acu!t# and StaG
• Centra!i9ed IT
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i!ot to roduction
• Student Tech Fee funded (2009)• Dedicates hosts
•
Shared S)1 storage• Imp!emented ;in house<5
• Pilot (Jan 2010)• SpeciHc Courses in E1
• A %igh4use apps
• Juic-!# addedK E1" C)S" COB)" ever#thing
• Production (Jan 2011-)• Entire Universit# S#stem
• Over AA apps
• AA uni>ue users per da#" 7AA concurrent
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• Fth Largest Sing!e CampusUniversit#
• A"AAA students
• st u.!ic Universit# withOn!ine on!# degree program
• ;Sort of555< centra!i9ed IT
Universit# of !orida
• U)pps: =ight Techno!og#5=ight Time
• A 1ationa!Championships
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• U)pps *+en)pp for students,initia!!# viewed as ;va!ue4add<
service
• On!# avai!a.!e to students
• i!ot used e2isting data centerresources
• rimar# concern: donMt .rea-an#thing
• Secondar# concern: donMt run outof !icenses
U)pps i!ot
6 7 N 8
Spring 6A
Se
Concurrent Connections
8/20/2019 Empowering BYOD Learning Spaces: Lessons Learned from Three Universities (289094769)
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Universit# of Centra! !orida
• Second LargestUniversit# in the US
• Over N"AAA Students
• Over "AAA acu!t#0StaG
• Or!ando" !orida
• Distri.uted IT
•
Co!!a.oration Spaces• Techno!og# Commons
• UC )pps: erfectComp!iment
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UC )pps i!ot
• Tech ee PAA-
• Dedicated %ardware
• Software Licensing *Citri2" SSS,
• Imp!ementation resources
• Co!!eges0Divisions articipated
• 6A"AAA Student E2posure
• AA acu!t#0StaG
• IdentiHed 7 Software )pp!ications
• Juic-!# moved from pi!ot to production
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Success Stories
uccess: n# ev ce an# me
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)ha moment: )pp!icfeature re>uest from $
;I am a h5D5 student acurrent!# in m# home cof $amaica5 I wou!d hav
to purchase e2pensivesoftware program to cothe ana!#sis of m# datU)pps has .een a !ife
uccess: n# ev ce" an# me"an#where
"The GatorNation is
ever!here"
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Impact on ph#sica! !a
• o!d in departmenta! !
• =epurpose Open Use !
• =emaining !a.s are pu
• Better visi.i!it# into us
• Centra!i9ed support an
• ewer endpoints0asset
Success: Space Usage
S S i S
8/20/2019 Empowering BYOD Learning Spaces: Lessons Learned from Three Universities (289094769)
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• Services .eneHting from U)pps• U On!ine and Distance Learning rograms
• h#sica! !a.s• BYOD spaces
• (DI Services
• Software !icensing services
• Course H!e storage
• 1ew services .ecause of U)pps• U)pps for =esearch
• =esShie!d IS&)01IST environment for =esearch
• Student H!e storage
• Centra!i9ed =ender arm *coming soon,
Success: Service S#nerg#
S % L .
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'hat did we do Used Citri2 to de!iver )pps to
the des-top" without !oca!insta!!s
Created a seam!ess sing!esign4on e2perience forstudents
%ow did it he!p us andstudents =educed support time for !a.
computers
=educed cost on hardware
Success: %onors La.
S BYOD S
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Success: BYOD Spaces
Co!!a.oration spac
rovide access to astudents want to st On campus
OG campus
rovide access to a
their p!atform *&ac'indows" iOS" )nd
S i! t U C
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'e have .een a.!e to e2pand UC )ppsreach through pi!ots to targeted audiences
1o need to !icense software for the entire
campus
).i!it# to vet an# issues .efore reaching
a!! students
Success: i!ot Use Cases
Sma!! Successes Qeep Us &oving orwar
S ) !i ti Li i
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Convert to concurrent use or site!icenses Departments needed fewer !icenses Ever#one has access
Conso!idate Licenses
DonMt assume a!! vendors wi!! .ehapp# with their app on +en)pp
&etering and reporting
Success: )pp!ication Licensing
S i i i S
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Success: rovisioning Server
OS streaming5
Centra!" shared vDis-5
h#sica! of (irtua!5
&u!tip!e %' mode! supporton sing!e vDis-
You might a!read# own itR
BeforeA
A
6A
6
'ee-!# La. T
OS 0 ConHgurations
Success rovisioning Server
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Success: rovisioning Server
US S&)=T La.• A computers
• Shared Space• Open Use
• S&)=T mode
• Schedu!ed Tas-• Swap vDis-
• 'arnings to students" timed !og oG
• =e.oot machine to new vDis-
Cha!!enges
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Cha!!enges
OOSR
Cha!!enge The BYOD Ecos#stem
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Cha!!enge: The BYOD Ecos#stem
Creating documentationfor *a!most, ever#thing a
student cou!d use Device OS
Browser
Updates out of our contro! 'e. .rowser updates
1ew OS versions
Cha!!enge: User )doption
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&ar-eting focus to ensure adoption and grow
'or-ed with Citri2 to deve!op(ideo to se!! proposa! to committee
(ideo for student on.oarding
rint and digita! materia!sSocia! &edia
acu!t# Champions *integration into s#!!a.i,Surve#s *attention" and feed.ac-,
Cha!!enge: User )doption
Cha!!enge: User Storage
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Cha!!enge: User Storage
Storage !ocation confusion
erformance issues Server &apped vs Loca! vs
C!oud
C!oud Storage integration
L&S Integration
Cha!!enge: BYOD in the C!assroo
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Cha!!enge: BYOD in the C!assroo
BeneHts =educe cost of computing !a.s
&ore e2i.i!it# in schedu!ing
Cha!!enges BYOD vs &anaged devices
=ea!4time Support Issues Centra!i9ed vs Distri.uted *fai!ures %U=T,
E2: Industria! S#stems *)rena, e2ams5
Cha!!enge: )pp!ication Consiste
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• %ow do #ou provide consis
• U)pps" La. Cs" (DI" etc5
• Consistent app!ication verp!ugins" too!.ars" e2tensio
• )pp!ication groups
• &u!tip!e versions of the sa
Cha!!enge: )pp!ication Consiste
Cha!!enge: Communication
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Cha!!enge: Communication
• Engage acu!t#
• Identif# -e# sta-eho!ders
• Target courses for consistentadoption
• C!ear!# communicate intend use
• C!ear!# communicate !imitations
• #P#$T
%hat have !e learned&
&etrics
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&etrics
U)pps )doption
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U)pps )doption
•Usage has ever# #ear
• Over A"AAapp!ication
per wee-
• Over 6"AA68"AAA dev
UC vs U irst Year
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UC vs U irst Year
6 7 N 8 F A 6 7
A
6A
7A
NA
FA
AA
6A
Spring Semesters
Semester 'ee-
Concurrent Connections
UF: 1st Semester (Spring 2013)
UCF: 1st Semester
(Spring 2015)
US Usage Statistics
8/20/2019 Empowering BYOD Learning Spaces: Lessons Learned from Three Universities (289094769)
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US Usage Statistics
A
6AA
7AA
NAA
FAA
AAA
6AA
7AA
NAA
FAA
6AAA
'niue isits isits
US vs U vs UC for Spring 6A
8/20/2019 Empowering BYOD Learning Spaces: Lessons Learned from Three Universities (289094769)
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US vs U vs UC for Spring 6A
76AAF 76A 76A66 76A6 76AN 76A7 76AA 76A8 76AN7 76A8 76A8F 76AF 76A6
A
A
AA
A
6AA
6A
S*rin+ 201, - oncurrent .a/
1e2t Steps
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1e2t Steps
US 1e2t Steps
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ersistent roH!e Data
C!oud Storage
U
C!assrooms and La.s
US 1e2t Steps
U 1e2t Steps
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• Support strateg# for in c!assusage
• =evisit student H!e storage
• 6 instances of U)pps for=esearch
• )na!#9e U acce!erationusage
• =ender arm
U 1e2t Steps
UC 1e2t Steps
8/20/2019 Empowering BYOD Learning Spaces: Lessons Learned from Three Universities (289094769)
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Qumo
C!oud storage option for students
Citri2 C!oud i!ot
Disaster =ecover# *management (&s, Co!!a.oration with Co!!ege of &edicine
i!ot other use cases *thin des-tops,
UC 1e2t Steps
Than-s0Juestions
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Than-s0Juestions
Craig roeh!ichcraigfucf5edu
!in-edin5com0in0cfroeh!ich
$ason %airhairusf5edu
$ameson ?ameson
