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EMPLOYMENT BARRIERS OF REFUGEES
IN CANADA: PHYSICALLY IN CANADA BUT MENTALLY
BACK HOME
By
VEDRANA MEHYK
Capstone Course Final Essay (MAIS 700)
submitted to Dr. Raphael Foshay
in partial fulfillment of the requirements for the degree of
Master of Arts – Integrated Studies
Athabasca, Alberta
[December, 2015]
Mehyk 2
ABSTRACT
For most refugees that were forced to flee their home countries due to wars and political
persecutions, Canada has offered them a second chance to start life anew. However, to start life
anew is easier to say than to experience it oneself. The aim of this paper is to analyze and
identify common barriers that prevent refugees from integrating into the Canadian labour market.
The study takes an integrative approach and frames the analysis by using educational,
employment, psychological, and social disciplinary insights. This is a mixed-method study that
uses both, the qualitative and quantitative approaches and it is based on secondary research
analysis using literature from academic and grey sources. As a result of doing this, the findings
show that all four disciplinary perspectives share a common viewpoint that internal/external
alienation as well as illiteracy and a lack of employable skills are major factors that negatively
affect the employment perspectives of refugees in Canada. Furthermore, the findings also infer
that all four disciplinary insights have gaps that portray refugees mainly as victims in the
Canadian labour market, ignore culture shocks as potential factors that lead to unemployment,
overgeneralize the employment ambitions of refugees and ignore the diversity among refugees.
Mehyk 3
Table of Contents
Title Page ........................................................................................................................................1 Abstract ...........................................................................................................................................2
Table of Contents ...........................................................................................................................3 Introduction ....................................................................................................................................4 Research Question and Rationale.................................................................................................4 Research Method ...........................................................................................................................5 Justification for an Interdisciplinary Approach .........................................................................6 Literature Review ..........................................................................................................................6 Disciplinary Insights Common Ground .......................................................................................9 Disciplinary Insights Gaps ..........................................................................................................11 Conclusion ....................................................................................................................................14 References .....................................................................................................................................17
Mehyk 4
Introduction
Wars, political instability, and persecution are often the reasons why people decide to
leave their native countries behind and seek refuge elsewhere. The concept of a refugee dates
back to ancient Greece (F. E. A., 1944), and although lately, all news channels focus on refugees
that risk their lives to escape Syria (Calabresi, 2015), there were also other mass exoduses of
refugees in the past, such as during the World War II (Hiromi, 2014), and the ethnic conflict in
Bosnia during the early 1990s (Blitz, 2015). It is estimated that by the end of 2014, there were 60
million refugees already displaced, and the numbers throughout the world continue to grow
every day (United Nations High Commissioner for Refugees [UNHCR], 2015). Fortunately,
Canada’s gates for refugees have never been shut, and each year “12,000 to 16,000” refugees
settle permanently in Canada (Lu, Frenette, & Schellenberg, 2015). While experiences and
reasons for seeking refugee status in Canada may vary among individuals, every refugee must
start a new life and integrate into the new Canadian culture, such as learning the new language
and most importantly, finding work.
Research Question and Rationale
What challenges do refugees in Canada experience when they try to pursue employment
opportunities and to what extent do refugees refuse to join the Canadian workforce?
This essay will focus to uncover obstacles that prevent legal refugees in Canada to obtain
work and reach socioeconomic equilibrium. I am interested in this topic for two reasons. First, I
am an “experienced” refugee who is aware of how difficult it can be to adapt to a new culture,
but I know very little about the barriers that refugees face when looking for work. This topic will
help me expand my knowledge and gain an insight into the experiences of refugees who look for
work in Canadian metropolises. Second, the Canadian Council for Refugees report (2011)
Mehyk 5
suggests that access to employment for refugees is an area that requires further research. This
ensures that my interest in research on this particular topic will be beneficial not only to me, but
also to the entire community. And finally, this research question will likely raise more questions
for future research that could potentially help develop programs that would assess refugees and
help them orientate and set long-term goals in terms of finding employment and staying
employed in Canada.
Research Method
To conduct this research, I use a mixed-method that includes qualitative and quantitative
approach, and I use secondary sources that include the literature from academic and grey
sources. The academic sources are searched through the following databases: EBSCOHost,
Journal Storage (JSTOR), and SAGE journals. The grey sources are primarily obtained via
Statistics Canada and other Canadian government websites such as Canadian Immigration and
Citizenship and Social Research and Demonstration Corporation. In order to find common
ground between the disciplinary insights, I review and analyze the academic sources first. The
reason I chose to review the academic sources first was to identify as many variables (e.g.
education, work experience, and the English language proficiency) as possible that have direct
impact on employability of refugees in Canada. After I have identified all the variables, my next
step was to identify gaps between the disciplinary insights. In order to do so, I reviewed and
analyzed grey sources and then compared academic disciplinary insights to governmental
statistical facts.
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Justification for an Interdisciplinary Approach
The question as to the challenges that refugees face when looking for work in Canada is
very complex. When looking out for work, a refugee is faced not only with one issue such as
language barrier (Hou & Beiser, 2006), but he or she faces many other barriers such as racism
and a lack of Canadian work experience (Levine-Rasky, Beaudoin, & St. Clair, 2014; Rousseau,
Ferradji, Mekki-Berrada, & Jamil, 2013; Wilson-Forsberg & Sethi, 2015). In order to gain an
insight and answer this or any other complex question, more than one disciplinary perspective is
imperative. As Repko (2012) notes, a “question is complex when it is composed of multiple
components or agents connected through nonlinear as well as linear relationships” (p. 85). In
fact, multiple disciplines look at this same problem and aim to answer this same question, but
there is actually no unified answer. Furthermore, a multidisciplinary approach, as Repko (2012)
adds “makes no attempt to integrate their insights” (p. 20). Therefore, a complex question needs
flexibility, not rigidity, and disciplinary approaches have a tendency to be less flexible (Szostak,
2012).
Literature Review
Educational Insight
Refugees that have no educational background face serious obstacles to learn the English
language and become employable, and some researchers (Creese, 2010; Hou et. al., 2006;
Tomic, 2013) mutually agree that refugees have difficulty finding work when possessing no or
verly little English skills. A study by Hou et. al. (2006) shows that the acquisition of the English
language among refugees in Canada rapidly improves within a few first years after arrival,
however, the improvement of English is closely linked to the educational background of
refugees. Formal education plays a key role in terms of predicting the “post-migration language
Mehyk 7
fluency”, and refugees that have no formal education are less likely to learn English and even
less likely to seek work (Hou et. al., 2006, p. 141). Another study by Benseman (2014)
emphasizes that while some refugees struggle with illiteracy and must study hard to learn
English, a nurturing and a trusting school environment is of crucial importance for some refugees
to successfully learn the language and integrate economically and socially into Canadian society
(Benseman, 2014). Therefore the Canadian government donates funds and has over the years
been very supporting of language programs that help refugees not only acquire necessary
language skills, but also help them prepare to join the Canadian workforce (Hou et. al., 2006).
Employment Insight
Most prospective employers often devalue the work experience of refugees, and they are
often segregated into so called “refugee jobs” (Asanin Dean & Wilson, 2009; Jackson & Bauder,
2013). A study by Jackson et. al. (2013) investigates the employment experiences of refugees in
Toronto, Ontario and concludes that most refugees aside from being discriminated based on their
gender or race, they are also segregated into temporary and part-time jobs. Aside from the fact
that these temporary and part-time jobs are extremely low paid, these types of jobs are also dead
end jobs that offer no career advancement (Jackson et. al., 2013). Many others who do not have
any employable skills or Canadian work experience are expected to volunteer even though that
does not necessarily guarantee an access to a higher paid job later (Wilson-Forsberg et. al.,
2015).
Some refugees that come to Canada are literate and speak English, but even this is not
enough because if they speak English with a strong, pronounced foreign accent then they are
often devalued and discriminated against by potential employers (Creese, 2010; Tomic, 2013).
Creese (2010) extracts from her study that African-English accent is a huge disadvantage for
Mehyk 8
African refugees in Vancouver because many employers are not enthusiastic to hire them. In
other words, refugees that have difficulties to master North American English accent have lower
chances to obtain higher positions and are often victims of marginalization and discrimination
(Creese, 2010). Therefore, it is certain that despite the fact that Canada is multicultural,
bilingualism can have a negative impact on an individual and his or her career or employment
prospective (Tomic, 2013).
Psychological Insight
Wars and persecution leave many physical and emotional scars that prevent individuals
from achieving economic success in Canada (Beiser, Puente-Duran, & Hou, 2015; Beiser,
Simich, Pandalangat, Nowakowski, & Fu, 2012;; McKeary & Newbold, 2010; Simich, 2010).
Based on a community research study in Toronto, Ontario, Wilson, Murtaza and Shakya (2010)
conclude that many refugees arrive in Canada with deep inflicted psychological wounds because
many were subject to or they have witnessed crimes against humanity in their home countries,
however, language barrier and financial difficulties only worsen their psychological well-being
after their arrival to Canada. Furthermore, Guruge and Butt (2015) emphasize that young female
refugees are more likely to suffer from mental disorders after their arrival in Canada compared to
young male refugees, and a network of people (e.g. family and school) are of crucial importance
for their well-being and an easier integration into the community and the workforce. Evidence
also shows that community support is very important because it does not only help refugees
escape isolation and lessen their mental suffering, but it can make them feel “at home” (Simich,
2010).
Mehyk 9
Social Insight
Certain political events such as the 9/11 are often the reasons why certain ethnic groups
are stereotyped and heavily discriminated against by the larger society (Jamil & Rousseau, 2012;
Levine-Rasky et. al., 2013). But, the Middle Eastern refugees experience discrimination in more
intensity compared to the Middle Eastern immigrants because the latter enjoy higher
socioeconomic status and a better integrity (Jamil et. al., 2012). Additionally, refugees from the
Middle East are trapped in “socioeconomic marginalization” that exacerbates a serious barrier
towards reaching a socioeconomic equilibrium (Jamil et. al., 2012, p. 385). Similarly, refugees
from northern parts of Africa speak French and integrate well in Quebec, but the intensity of
prejudice and discrimination based on their religion is very high (Rousseau et. al., 2013).
Therefore. it is obvious that the war on terror has put the burden of guilt on many Muslims in
Canada that at the same time segregates them from the rest of the Canadian community as well
as prevents them from full integration into the Canadian labour market (Jamil et. al, 2012). On
the contrary, there is a historic social stigma against Roma across Europe and North America and
although more than 60,000 Roma live in Canada, this ethnic group is perceived as an undesirable
group by the larger society that creates obstacles for Roma to find work and integrate (Levine-
Rasky et. al., 2014). Undesirable ethnic groups are often forced to struggle with poverty, and
their employment outlooks look not very positive and promising (Carter & Osborne, 2009;
Makwarimba, Stewart, Simich, Makube, Shizha, & Anderson, 2013; Levine-Rasky et. al., 2014).
Disciplinary Insights Common Ground
Although each of the aforementioned disciplinary perspectives provides an insight into
the challenges that refugees face when looking for work in Canada, there is also a basis of
mutual agreement among disciplines. I have identified two common ground areas,
Mehyk 10
internal/external alienation and illiteracy, that interconnect educational, employment,
psychological, and social insights and strengthen their perspectives through integration.
All four disciplinary insights to some extent acknowledge that refugees are internally and
externally alienated from other Canadians. The internal alienation refers to deep emotional scars
such as war trauma that evolve into post-traumatic stress disorder (PTSD) (Wilson, Murtaza and
Shakya, 2010). The external alienation occurs when refugees feel not welcome in the Canadian
society because of racism and intolerance (Jamil et. al., 2012). Although it may appear that
internal/external alienation are two separate concepts because the former represents internal and
the latter represents external conflicts, these two concepts are in fact very closely related.
Educational, employment, and social perspectives jointly share the idea that refugee’s
employment ambitions are seriously thwarted if there is a serious language barrier (educational
insight), poor job outlooks (employment insight), and socially negative attitudes towards
refugees (social insight). For instance, an individual who suffers from severe PTSD may not be
fully capable to learn English, but English is a prerequisite to find work and communicate with
other Canadians. In reverse, lack of employment and English skills lead towards unemployment
that could potentially exacerbate the symptoms of anxiety and PTSD (Simich, 2010, p. 71).
Therefore, it can be concluded that disciplinary insights concur that refugees are caught in a
continuous internal/external cycles that negatively affect refugees’ employment outlooks.
Aside from internal-external alienation, there is also a common assumption among
educational, employment, psychological, and social disciplinary insights that it is extremely
difficult for refugees to find work, and especially for those that are illiterate and have an
inadequate educational background. Learning a new language can be quite exhausting and
discouraging, especially for an individual who is learning a new language starting from the letter
Mehyk 11
A. But it may also take months, even years, to learn a new language, acquire adequate working
skills, and expand career networks. During those months or years, refugees are often
involuntarily volunteering or working for extremely low wages (Wilson-Forsberg et. al., 2015).
It means an individual who struggles to learn English (educational insight) is also stuck in an
unpaid and undervalued job (employment insight). But again, learning English and gaining
necessary working skills does not guarantee success in finding work, especially if a refugee
belongs to a socially stereotyped and prejudiced group (Carter et. al., 2009; Makwarimba et. al.,
2013). A socially undesirable group may often be a target of stereotypes and prejudice (social
insight) that could potentially seriously demotivate individuals (psychological insight) to seek
work. All four disciplinary insights overlap in terms of linguo-socio-economic experiences of
refugees in Canada and acknowledge that refugees are challenged to learn new language and
acquire necessary employment skills.
Disciplinary Gaps
Despite the fact that disciplines many times overlap on this particular issue about
refugees and employment, each discipline is limited in its capacity to address this “complex”
problem because of disciplinary boundaries that do not permit transgressions (Repko, 2012), and
everything that falls between those disciplinary gaps is something, as Bogenhold (2013) refers to
as “the blind spots”. These blind spots are not necessarily failures of disciplines, but they are the
cues for an interdisciplinary researcher to lead a study into a new direction. After careful analysis
of all four disciplinary insights, I have detected as well as gained an insight into three important
blind spots: a) excessive victimization of refugees in the world of employment, b) ignorance of
culture shock as a potential factor that leads to unemployment, and c) overgenralization of
employment ambitions among refugees.
Mehyk 12
First, all disciplinary insights portray refugees mainly as victims in the world of
employment despite the fact that any kind of employment, paid or unpaid, is really an
opportunity for refugees to integrate mentally and physically into Canadian society. None of the
disciplinary insights provide adequate attention to the importance of those often devalued and
unpaid jobs. In reality, volunteering may at first appear very unattractive because one must
accept full job responsibilities without getting paid, but it is often a “stepping stone to paid
work” for individuals who lack employable skills (Trembath, Balandin, Stancliffe, & Togher,
2010). Through volunteering, refugees get a chance to interact with other people, gain new skills,
and at the same time make new friendships and expand a network of potential employers in the
future. Unfortunately, there is no statistical evidence that is specifically focused on how often
refugees engage in volunteer work, but Turcotte (as published in Statistics Canada, 2015)
estimates that younger Canadian people in general (between the ages of 15 and 34) are more
likely to volunteer compared to older Canadian population (between the ages of 55 and 74).
Based on this report, it can be assumed that refugees under the age of 35 perceive volunteering
and low income jobs more positively and are probably more likely to take the opportunity to
volunteer and improve their career outlooks compared to refugees that are over the age of 55. It
is understandable that older refugees may not have career aspirations like younger generation,
but it does not mean that volunteer and low paid jobs cannot be beneficial to older refugees too.
Evidence shows that volunteering is highly beneficial to elderly because it has a positive effect
on mental disorders such as anxiety and depression (Anderson et. al., 2014). This is not to deny
that refugees face difficult times upon arrival or to overgeneralize and assume that all refugees
have identical experience in terms of employment in Canada. However, it is of crucial
importance to point out that volunteer and low paid jobs should not be underestimated because
Mehyk 13
they are an enormous opportunity for refugees to engage in the community and improve their
mental health, self-esteem, and prepare them for a better career or job opportunities in the future.
Second, all disciplinary insights disregard culture shock that demotivate many refugees,
especially men, to seek work and integrate into the Canadian society. Culture shock is very
subjective and probably one of the most common roadblocks that put refugees in a situation to be
in a constant state of alienation in relation to Canadian society. According to Allen (2014),
police-reported hate crimes have steadily risen from 2011 in Ontario, and the targets of hate
crime are usually visible minority groups such as Muslims and Asians. Such hate crimes are
potential factors that frighten refugees when seeking work and open communication with
Canadians. On the cultural side, however, Canada is a country that offers equal employment
opportunities to both men and women, but this is quite problematic for refugees that come from
strict patriarchal cultures. Men become very disappointed with their lives when they see their
wives become financially independent, and as a coping strategy, those men tend to withdraw
from Canadian life by not seeking work and socializing only with men from their home countries
(Chambers & Ganesan, 2005; Anderson, Reimer Kirkhan, Waxler-Morrison, Herbert, Murphy,
& Richardson, 2005). What makes this matter even more problematic is that refugees tend to
segregate into neighbourhoods with other refugees of the same ethnic origin, and that “social
isolation” prevents them from acquiring English and working skills (Feng & Picot, 2004). This
perfectly explains that culture shock is a reason why many refugees never join the Canadian
workforce and although they live in Canada, they are mentally and culturally back home.
And finally third, the employment ambitions of refugees are either too overgeneralized or
entirely overlooked by most disciplines. In fact, all four disciplinary insights to some extent
emphasize that unemployment among refugees is linked either to psychological or social factors.
Mehyk 14
However, this gives a false perception that all refugees have identical employment ambitions, but
at times there is a wrongful portrayal of refugees as a “drain on Canada’s economic resources”
(Jackson et. al., 2013). It is accurate that refugees are heavily dependant on welfare upon arrival
(Jackson et. al., 2013), and most need a long time to adjust to the Canadian system (Social
Research and Demonstration Corporation, 2002). But Statistics Canada (2014) reports that, “SA
[social assistance] rates are generally lowest among single individuals… and generally highest
among lone mothers and couples with more than two children” (para. 46). This aforementioned
statistical evidence that lone refugee mothers and parents with multiple children are welfare
dependent hints that child care is a potential factor that thwarts career aspirations of young
refugee women and often prevents one parent from joining the Canadian workforce. But even
welfare dependence is not something ongoing for years, as Lu et. al., (as reported in Statistics
Canada, 2015) explain that the first four years from the day of arrival are most critical when
refugees seek and are heavily dependent on welfare. Age is also an important factor that can
potentially predetermine the employment ambitions of refugees. It is mostly the older refugees
(over the age of 54) that are welfare dependant compared to younger refugees (under the age of
35) (Statistics Canada, para. 60). The employment ambitions of refugees should not be
overgeneralized or overlooked because that does not only create a false image about refugees
among Canadians, but this also ignores the diversity among refugees.
Conclusion
Canada’s doors for refugees have been open in the past and continue to be open in the
present. But those open doors do not guarantee economic integration into the Canadian labour
market. The focus of this study was to uncover common barriers and obstacles that prevent
refugees in Canada from full integration into the labour market.
Mehyk 15
After a careful integration of four (educational, employment, psychological, and social)
disciplinary insights, it became evident that refugees are caught in an internal and external cycle
of alienation from Canadian society. Psychological barriers are serious factors that often force
refugees to stay unemployed, but poor English, a lack of employable skills and continuous social
pressures, especially racism and prejudice, are equal in having a negative impact on refugees’
employment outlooks. Furthermore, the disciplinary insights share a common thought that
illiteracy and a lack of employable skills have serious impact on employment perspectives too. It
takes time to become proficient in the English language and during that time, refugees often have
no other choice but to become volunteers or they become stuck in financially stunted and
unrewarding jobs. Although all four disciplinary insights share a common understanding of the
obstacles that refugees face when looking for work; they have also left certain gaps unaddressed.
It is entirely true that refugees are forced to accept unrewarding jobs, but on the positive side
such jobs are opportunities not only to acquire necessary skills, but also expand a network of
people and open the gates to future employment opportunities. Volunteering makes a positive
impact on young people’s employment ambitions and older people’s mental well-being too.
Additionally, cultural shock is also a major factor that prevents refugees from joining the
Canadian workforce. First, high incidences of hate crimes against refugees from certain ethnic
groups scares away refugees from integration into the Canadian culture. Second, men from
patriarchal societies cannot simply accept the fact that their partners are financially independent.
Instead of adapting to the new Canadian way of life, some men fully isolate themselves socially
and that way isolate themselves from employment opportunities. And finally, while most
refugees are welfare dependent for the first few years, refugees are diverse and have different
employment ambitions. Their ambitions are mainly linked to their age and marital status when
Mehyk 16
they arrive in Canada, but again, refugees are so much diverse that it is absolutely necessary to
work with each refugee individually in order to uncover their employment ambitions.
The questions about refugees and their integration in to the Canadian labour market are
not very easy to answer, and it is even more ardous to find instant solutions. But where there is
no will, there is no success and where there is no support, there is no integration.
Mehyk 17
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