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Humanitarian education:
the need to scale
Reda Sadki@redasadki
Learning Strategies International
12 February 2014
European MOOC Summit
BY NCND
This work is licensed unde r a Creative Commons Attribution-
NonCommercial-ShareAlike 4.0 International License.
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In 20 minutes
1. Training like its 1899
2. The need for scale
3. Broken humanitarian education
4. VUCA What has changed about the nature ofknowledge and why it matters
5. IGO/IGNO MOOC models things to consider
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23,682,000
Black Hole Outburst in Spiral Galaxy M83 (NASA, Chandra, Hubble, 04/30/12)
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Greece, 1983
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Sri Lanka, 2006
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Sri Lanka, 2006
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Afghanistan, 2011
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Kenya, 2013
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Haiti, April 2010
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Kenya, 2009
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South Sudan, 2006
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Portugal, 2013
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Bangladesh, 2009
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Jordan, 2013
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Thailand, 2009
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The need for scale
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15,000,000Red Cross Red Crescent volunteers
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17,000,000people trained in first aid each year
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46,000,000people who receive first aid from those trained
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30,000,000deaths related to non-communicable diseases
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320,000,000people affected by climatechange-related disasters in 2015
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Broken humanitarian
education
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Whats broken
! High turnover
! Lack of standardization
! Proliferation of Masters programs
! Dearth of evaluation
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What works
! Haptics (how-to)
! Distance learning (e-learning)
! Peer, community-based education
! Professional networks built on exclusivity
! High-value knowledge
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VUCA
Volatile Uncertain Complex Ambiguous
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Gene I. Rochlin, Todd R. La Porte, Karlene H. Roberts, 1998. The Self-Designing High-Reliability Organization: Aircraft Carrier Flight Operations at Sea. Naval War College Review 51.
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What happens when knowledge flows too
fastfor processing or interpreting?
Siemens, G., 2006. Knowing knowledge.
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Knowledge has a half-life.Courses are fairly static. Knowledge is dynamicchanging
hourly, daily. [This] requires an understanding of the nature of the
half-life of knowledge in their field [to ensure] that they select theright tools to keep content current for the learners.
Siemens, G., 2006. Knowing knowledge.
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Siemens, G., 2006. Knowing knowledge.
The skills and processes that will make us
people of tomorrow are not yetembedded in
our educational structures.
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% knowledgestored in your brain needed to do your job
Robert Kelly, Carnegie-Mellon University.
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Attempting to do more of what has been
done in the past is not the answer.
We need to do new things in new ways.
Siemens, G., 2006. Knowing knowledge.
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E l i i IGO /INGO
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Organisation /
agency / body
Target
audience
Current
scalePlatform or product Type of product Hosting Launch date
Implementation
phase
Council of Europe Internal 2,300 Peoplesoft ERP InternalDevelopment and
maintenance
IFRC Internal 100,000 Cornerstone Software as a service External May 2009Development and
maintenance
ITCInternal,
External10,000 Moodle 2.5 Open source LMS External 2011
Development and
maintenance
IUCN Internal 1,100 Intralearn (LINGOs) Software as a service External 2009Development andmaintenance
UN SecretariatInternal,
External44,000 Oracle/Peoplesoft 9.1 ERP External 2009 Roll out
UNCTAD External 500 Moodle Open source LMS Internal 2004Development and
maintenance
UNFCCC Internal,External
3,000 Cornerstone Software as a service External January 2012 Operational
UNFPA Internal 2,000 Peoplesoft ELMS 9.0 ERP External 2007Development and
maintenance
UNHCR Internal 7,000 Cornerstone Software as a service ExternalSummer
2009Operational
UNICEFInternal,External
12,000 Totara LMS (Moodle) Open source LMS External 2014 Procurement
UNITAR External 4,000 Moodle Open source LMS External 2009
UNU-ViE External Moodle Open source LMS Internal
WFP Internal 10,000 Cobent LCS Software as a service External Nov-08Development and
maintenance
WHOInternal,
External10,000 Moodle 2+ Open source LMS Internal
Development and
maintenance
World Bank
Institute
Internal,
External
Moodle
MOOC
Open source LMS
MOOCExternal
2008
2014
World EconomicForum
External EdX MOOC External January 2014
WTO External Internal Planning
Adapted from Henry, Abel. 2013. Learning management systems (LMS) in the UN system survey.
E-learning in IGOs/INGOs
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MOOCcontent models
1. Fast-track to most current knowledge (experts)
2. Foundational knowledge (students)
3. Public policy debate (general public)
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Strategy and alignment
Distance learning has existed since the 19th century. The Internethas been used to deliver learning at a distance for over two decades.
!What is different about MOOCs?
!What will learning in your organization look like in 2020?
!What is the current role of training and how is it organized withinthe organization ?
!What problem(s) could MOOCs solve? What are their possibleoutcomes and impacts?
!What is the organizations assessment of the feasibility (low tohigh) of MOOCs using your knowledge?
!What are the risks?
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LegitimacyLegitimacy as an education provider and relationship to
traditional learning institutions
! Is your organization legitimate to offer
educational opportunities?
! What added value is the association with anaccredited academic institution?
! Are higher education institutions the bestequipped to provide sub-degree or certificatelevel competency-based qualifications?
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Business model
With an estimated cost of 100K"for a 6-8 weekcourse, a MOOC could pay for itself if 1,000
learners were willing to pay 100"for a certificate.
!What proportion of existing or potential audienceswilling to pay for certification from your
organization?
!What would be the value of a certificate issued byyour organization?
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Insourcing vs. outsourcing
Should you insource or outsource production(instructional design and technical production) of
MOOCs?
! Should your MOOC platform be hosted by aMOOC provider?
! Open-source solutions are available to set up andself-manage a MOOC platform. Could yourMOOC platform be self-hosted and managed by
your organization?
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MOOC providers
value proposition
! Content hosting
! Instructional design expertise
! Content production capacity
! Marketing, reach and audience
! Brand association
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OER
! Proprietary formats
! No inter-operability
! Features seen as competitive advantage
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MOOC provider criteria
! contractual relationship
! prior experience in working with non-university partners
! types of services offered
! division of roles and responsibilities
! role of the MOOC providers partner in the providers governance
! openness and interoperability of content and formats (OER)
! size of development team and responsiveness to course owner feature needs
! size of and access to registered user base, user demographics, and growth rate
! access to and use of learner analytics, data, and knowledge production
! research and quality development framework
! credentialing and certification
! cost and revenue sharing (business model)
A l i k l
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Learning system
Preparation
Formal training
Field school
Peer learning
Mentoring
Standby
Refresher
Lessons from the field
Academic research Informal
NetworkSynchronous Live Learning Moments (open)
Asynchronous Mentoring
Self
Self-paced learning eBooks
Self-organized learning
Wikis
FedNet
Mailing listsDeployment
Feedback loop
Field analysis
Experiential learning
Peer learning
Formal
Network
Synchronous Live Learning Moments (closed)
AsynchronousGOAL
Scholar
SelfSelf-paced Learning platform
Self-organized Personal learning network (PLN)
Post-deployment
Feedback loop
Reporting
Peer community
Assessment
FTF
Machine
Peers
Competencies
Google Hangouts
A learningsystem skeleton
Formal training
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Learning system
PreparationField school
Peer learning
Mentoring
Standby
Refresher
Lessons from the field
Academic research Informal
Network
Self
Deployment
Feedback loop
Field analysis
Experiential learning
Peer learning
Formal
Network
Self
Post-deployment
Feedback loop
Reporting
Peer community
Assessment
FTF
Machine
Peers
Competencies
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l
NetworkSynchronous Live Learning Moments (open)
Asynchronous Mentoring
Self
Self-paced learning eBooks
Self-organized learning
Wikis
FedNet
Mailing lists
Network
Synchronous Live Learning Moments (closed)
Asynchronous
GOAL
Scholar
SelfSelf-paced Learning platform
Self-organized Personal learning network (PLN)
Google Hangouts
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