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The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 1 of 17
Emissions Recall Code: 26M7 REVISION
Subject Catalytic Converter & Engine Control Module (ECM) Software
Release Date March 31, 2020
REVISION SUMMARY Added work and claiming instructions in the event muffler flange studs break
Affected Vehicles
Country Beginning
Model Year Ending
Model Year Vehicle
USA 2011 2012 Q7
CAN 2011 2012 Q7
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.
Campaign status must show “open.”
If Elsa shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign.
Problem Description Under certain high load and/or highway driving conditions vehicle exhaust temperatures may increase catalyst aging, due to thermal stress, which could lead to elevated tailpipe emissions.
Corrective Action Install an improved catalytic converter and updated Engine Control Module (ECM) software.
Code Visibility On February 27, 2020, the campaign code was applied to affected vehicles.
Owner Notification Owner notification took place in February 2020. Owner letter examples are included in this bulletin for your reference.
Emissions Campaigns Requirements
(CALIFORNIA ONLY)
The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissions-related campaigns to be completed prior to vehicle registration renewal. When campaign work is done you must provide the owner with a signed “Vehicle Emission Recall – Proof of Correction” certificate (RC EMISCAVWAU). Order certificates online via the Compliance Label Ordering portal at www.accessaudi.com.
Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions.
Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers.
Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete. Labels can be ordered at no cost via the Compliance Label Ordering portal at www.accessaudi.com.
http://www.accessaudi.com/
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether
this information applies, contact an authorized Audi dealer. 2020 Audi Group of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 2 of 17
Parts Information Parts Control Type: VIN to order
Due to the small number of affected vehicles there will not be a parts allocation. Please reference the Repair Projection Tool (below) to view your potential VIN population. If parts are needed to support a vehicle repair:
US Dealers - use AVA
CAN Dealers - contact the Parts Specialists via phone (800-767-6552), email ([email protected]), or chat/text with the VIN to order
Repair Projection Tool: Right click to open
Criteria Qty Part Number P.O.C. Part Description Ordering Method
01
1 7L8-254-301-QX Catalyst VIN to Order
1 7L8-254-350-SX Catalyst VIN to Order
2 8K0-253-115-A Gasket VIN to Order
2 7P0-253-115 Gasket VIN to Order
12 N -911-308-01 Nut VIN to Order
2 1K0-253-141-T Clamp VIN to Order
NOTE
The specified part numbers reflect the status at the start of this recall. Interim updates made in ETKA can cause a listed part number to become unavailable. In this case, the new part number specified in ETKA should be used.
mailto:[email protected]
Copy and paste Data from the Allocation FileRemove VIN duplicates (Column C)Create a Pivot Table with Rows = Dealer Code and Values = Count of VINAdd column for Facing PDC & Vlookup for the Dealer Codes Facing PDCs (Copy & Paste as Values)Delete all other information & verify formulaIndiate replacement rate in Cell L1Replacement Rate:1
Row LabelsFacing PDCCount of VIN
401A14041074
401A16041063
401A17041016
401A19041023
401A2004105
401A23041057
401A26041044
401A27041051
401A28041042
401A29041032
401A3104109
401B01041011
401B0404104
401B5004104
401C07041022
401C08041035
401D05041023
401E07041014
401E5304107
402A01040288
402A04040211
402A160402106
402A20040283
402A2404028
402A30040214
402A32040262
402A33040284
402A36040270
402A37040263
402A57040227
402A59040212
402B06040214
402B10040214
402B11040216
402C02040261
402C06040241
402C07040244
402C5204027
402D0304028
402E50040216
402F02040223
402F09040221
402F10040236
402F1104027
402F21040218
402F56040222
402F6704026
402F6804026
403A07040239
403A09040214
403A21040736
403A22040213
403A29040224
403A31040714
403A32040216
403A33040725
403A34040741
403A61040730
403B13040744
403B15040713
403C02040221
403C03040243
403C10040219
403C17040251
403C23040229
403C24040213
403C25040213
403C27040230
403C2804025
403C5204026
403C54040213
403D08040713
403D19040215
403D20040258
403D23040222
403D5704026
403D5904025
405A11040544
405A1304056
405A15040510
405A20040561
405A23040537
405A36040556
405A39040532
405A400405101
405A42040553
405A46040527
405A47040525
405A49040532
405A51040523
405A52040526
405A5304055
405A54040515
405A56040549
405A61040581
405A66040520
405A67040545
405A68040525
405C10040515
405C1604057
405C17040513
405W0304051
406A06041033
406A08041027
406A17040729
406A18041027
406A29041016
406A3104105
406A34041018
406A35041010
406A36041040
406A37041023
406A3804075
406A40041031
406A5604075
406A60041053
406A61040720
406A62040711
406A6304073
406B05041038
406W3604107
407A09040573
407A14040515
407A15040572
407A17040581
407A18040561
407A19040548
407B04040711
407B08040518
407C15040529
407C18040526
407C20040520
407C21040527
407D08040777
407D11040723
407D20041438
407D2104079
408A01041045
408A04041033
408A06041021
408A20041080
408A37041017
408A42041016
408A43041016
408A67041065
408A75041027
408A78041026
408A79041023
408A82041034
408A84041010
408A850410111
408A86041016
408A8704101
408A88041064
408A90041067
408A91041017
408A92041014
408B03041031
408B04041061
408B10041051
408B12041058
408B13041071
408B14041041
408B18041035
408B19041032
408B21041054
408B32041078
408B33041026
408B3404106
408B55041056
408B59041049
408B64041016
408B66041020
408C07041086
408C10041054
408C12041020
408C15041021
408C16041064
408C53041050
408C54041011
409A02041031
409A09041053
409A10041042
409A12041023
409A13041017
409A14041038
409A15041032
409B04040740
409B11040734
409B12040717
409B22040746
409B23040716
409B24040724
409B25040734
409B30040710
409B57040713
409D01040759
409D02040723
409D03040774
409D05040715
409D1404078
409D16040791
409D17040738
409D18040713
409D1904073
409E4904079
419B90042617
419B9804221
419C7904265
419D98042615
419E02042256
419E06042215
419E07042227
420B06041429
420B08041418
420B09041438
420B11041435
420B130414101
420B52041435
420D0604149
420W0604148
421D06042217
421W0704221
422A02042248
422A03042231
422A05042218
422A06042217
422A22042258
422A26042238
422A28042226
422A29042256
422A32042213
422A34042217
422A35042228
422A37042237
422A45042249
422A4904229
422A50042237
422A55042271
422A58042272
422A61042243
422A62042218
422A63042231
422A64042248
422A68042216
422A72042236
422B01042223
422B02042255
422C02042268
422C04042225
422C08042221
422C09042219
422C10042224
422G05042248
422G06042225
423A90042654
423A92042613
423A93042657
423D3404221
423D35042640
423D37042698
423D7404267
423D9504268
423D99042679
423E99042230
423W9004269
423W9904262
424A03040232
424A04040228
424A05040224
424A10040229
424A11040223
424A1304144
424B2904025
425A01041475
425A05041440
425A06041494
425A10041420
425A12041425
425A13041432
425A14041425
425A610414102
425A70041483
425A72041451
425A73041445
425A74041429
425A75041432
425A76041443
425A77041428
425A7804145
425C24041425
425D06041430
425D11041429
425F0904149
425F12041434
425F13041413
425F16041453
425G1104148
426A05042652
426A09042620
426A100426127
426A16042624
426A20042640
426A22042623
426A30042641
426A31042651
426A3304261
426A49042653
426A53042654
426A54042627
426A55042629
426A56042621
426A57042648
426A59042675
426B05042621
491I72Unknown13
491I74Unknown1
491I75Unknown4
494I910Unknown1
496I95Unknown8
49700004023
499142404952
499142704958
499142804951
499142904951
4991431049510
4991445049574
4991450049565
4991452049569
4991454049534
4991455049540
4991520049597
4991550049580
4991570049521
4991588049560
4992602049512
4992650049511
4992725049928
499300804999
4993009049994
4993012049925
4993023049996
4993032049965
499306104999
4993078049926
499310804991
4993127049910
4993168049996
4993172049916
4993190049914
4993201049974
4993205049955
4993227049921
4993247049927
4993250049938
4993252049923
499327104998
4993287049936
4993352049968
4993362049980
4994007049919
4994708049950
4994753049960
4994757049916
499478904998
4994801049921
4994816049911
4994817049931
4994826049938
4994827049954
4994831049917
4995212049913
4995863049917
499598104998
4999000Unknown2
Repair Projection tool
Campaign/ Campaign de rappel26M7
Models/ Modèles2011-2012 Q7
US Population/ Population E.U. 10,314
Canada Population/ Population Canada1,847
Dealer Code/Code de Concessionaire Projected Affected VINs/ Projeté de NIV concernées
Type Dealer Code Here/ Tapez votre Code de Concessionaire içi
Total VIN By PDC/Total de NIV par CDP
04021,587
04051,279
0407976
04102,794
04141,245
04221,273
04261,111
0495585
04991,282
File Attachment26M7 Repair Projection Tool.xlsx
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 3 of 17
Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
Canada dealers: Upload the repair order [signed by customer] to Audi WIN/Operations/Campaign Closure.
Service Number 26M7
Damage Code 0099
Parts Vendor Code 002
Claim Type Sold vehicle: 7 10
Unsold vehicle: 7 90
Causal Indicator Mark left catalyst* as causal part
Vehicle Wash/Loaner Do not claim wash/loaner under this action
Vehicles may have more than one criteria. Complete and claim all applicable criteria on one claim.
Criteria I.D. 01
LABOR
Labor Op Time Units Description
2673 20 99 200 Replace left and right catalysts
PARTS
Quantity Part Number Description
1.00 7L8254301QX Exhaust pipe with catalyst (left)*
1.00 7L8254350SX Exhaust pipe with catalyst (right)
2.00 1K0253141T Dual clamp
2.00 7P0253115 Gasket
2.00 8K0253115A Gasket
12.00 N 91130801 Shouldered hex. nut, self-locking
Criteria I.D. 02
LABOR
Labor Op Time Units Description
2706 89 50 10 Connect battery charger
2470 25 99 Time stated on
diagnostic protocol Update engine control module software
Continued on next page
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 4 of 17
Criteria I.D. ALL – (ONLY if muffler flange studs break)
LABOR
Labor Op Time Units Description
2625 01 99 20
(for each broken muffler stud)
Drill out broken stud
PARTS
Quantity Part Number Description
Up to 6.00 N 10737101 Bolt hex. hd. with shoulder
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 5 of 17
Customer Letter Example (United States)
This notice applies to your vehicle: ,
Subject: Emissions Recall 26M7 - Catalytic Converter & Engine Control Module (ECM) Software Dear Audi Owner,
In cooperation with the United States Environmental Protection Agency and the California Air Resources Board, we are informing you of our decision to conduct an emissions recall on certain 2011-2012 model year Audi Q7 vehicles. Our records show that you are the owner of a vehicle affected by this action.
What is the issue? Under certain high load and/or highway driving conditions vehicle exhaust temperatures may increase catalyst aging, due to thermal stress, which could lead to elevated tailpipe emissions.
What will we do? Your authorized Audi dealer will install an improved catalytic converter and updated Engine Control Module (ECM) software. This work will take about three hours to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule.
IMPORTANT! Please note that if the ECM in your vehicle has been “chipped,” “tuned,” or otherwise modified from original factory specifications with aftermarket components and/or software, work needed to repair, replace, or return the ECM to original factory specifications is NOT covered under this action.
What should you do? In order to limit any possible inconvenience, please contact your authorized Audi dealer as soon as possible to schedule this service. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service.
Lease vehicles and address changes
If you are the lessor and registered owner of the vehicle identified in this action, please forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.
Important information for California Vehicle Owners – California Regulations
California regulations require that this campaign be completed prior to the time you renew your vehicle registration. Therefore, please make sure that this campaign is completed prior to the renewal of your vehicle registration, and that you furnish proof of completion to the Department of Motor Vehicles (DMV) in the form of a copy of the dealer’s repair order, including a signed “Proof of Correction” certificate. You obtain this from your dealer after the campaign has been completed. Please retain the signed “Proof of Correction Certificate” with your vehicle records. DO NOT MAIL THIS FORM to the DMV, unless requested.
Can we assist you further?
If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com.
Checking your vehicle for open Recalls and Service Campaigns
To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN).
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your vehicle continues to meet and exceed your expectations.
Sincerely,
Audi Customer Protection
http://www.audiusa.com/http://www.audiusa.com/http://www.audiusa.com/
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 6 of 17
Customer Letter Example (CANADA)
This notice applies to your vehicle: ,
Subject: Emissions Recall 26M7 - Catalytic Converter & Engine Control Module (ECM) Software
Dear Audi Owner,
This notice is sent to you in accordance with the requirements of the Canadian Environmental Protection Act, 1999. Audi has determined that a defect, which relates to a prescribed emission standard, exists in certain 2011-2012 model year Audi Q7 vehicles. Our records show that you are the owner of a vehicle affected by this action.
What is the issue? Under certain high load and/or highway driving conditions vehicle exhaust temperatures may increase catalyst aging, due to thermal stress, which could lead to elevated tailpipe emissions.
What will we do? Your authorized Audi dealer will install an improved catalytic converter and updated Engine Control Module (ECM) software. This work will take about three hours to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule.
IMPORTANT! Please note that if the ECM in your vehicle has been “chipped,” “tuned,” or otherwise modified from original factory specifications with aftermarket components and/or software, work needed to repair, replace, or return the ECM to original factory specifications is NOT covered under this action.
What should you do? In order to limit any possible inconvenience, please contact your authorized Audi dealer as soon as possible to schedule this service. On or about February 27, 2020 the necessary repair instructions and parts will be available to your authorized Audi dealer.
Lease vehicles and address changes
If you are the lessor and registered owner of the vehicle identified in this action, please forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.
Can we assist you further?
If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Relations Monday through Friday from 8AM to 8PM EST at 1-800-822-2834 or via our “Contact Audi Canada” page at www.audi.ca.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your vehicle continues to meet and exceed your expectations.
Sincerely,
Audi Customer Protection
http://www.audi.ca/
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 7 of 17
Campaign Work Procedure 26M7 Emissions Recall
NOTE
These repair instructions may differ from the labor operations and labor times listed in ELSA.
Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action.
This procedure must be read in its entirety prior to performing the repair.
Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles.
Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage.
Repair Overview
Vehicles with Criteria 01:
o Replace left and right catalysts.
Vehicles with Criteria 01 AND 02:
o Replace left and right catalysts.
o Update engine control module software.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 8 of 17
Repair Instruction
Section A - Check for Previous Repair
Enter the VIN in Elsa and proceed to the “Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a copy with the repair order.
Confirm the Campaign/Action is open . If the status is closed, no further work is required.
Note the Applicable Criteria ID for use in determining the correct work to be done and corresponding parts associated.
All Safety Recalls MUST be completed before starting this Campaign.
Proceed to Section B
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 9 of 17
Section B – Repair Procedure
Replace left and right catalysts:
o See ELSA Repair Manual: Repair Manual > Engine > 6-Cylinder Direct Injection 3.0L 4V TFSI Supercharged Engine > 26 Exhaust System, Emission Controls > Muffler > Left & Right Catalytic Converter, Removing and Installing
NOTE
Soak exhaust fasteners in penetrating oil prior to removal.
Note the original position and routing of all wiring and connectors.
Install the exhaust system free of tension per the repair manual.
Installation is the reverse order of removal.
Vehicles with ONLY Criteria 01 – Proceed to Section D.
Vehicles with Criteria 02 Assigned - Proceed to Section C.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 10 of 17
NOTE
If the muffler flange studs break during removal, the studs can be drilled out and replaced with bolts instead of replacing the muffler.
Cut the broken stud flush with flange.
Center punch in the exact center of the broken stud.
Drill through the stud to a diameter of 8.2 – 8.5 mm.
Eliminate any edges caused by the drilling process.
Use bolt N -107-371-01 in place of a broken stud.
The installation direction of the bolt may vary.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 11 of 17
Section C – Engine Control Module Software Update
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are met;
The ODIS software is completely up to date.
Refer to the “Alerts” section on ServiceNet home page for the current ODIS version.
The battery charger is connected to the vehicle battery and remains connected for the duration of
the software update.
Battery voltage must remain above 12.5 volts for the duration of the software update. Failure to do so may cause the update to fail, which could result in damage to the control module. Control modules damaged by insufficient voltage will not be covered.
The screen saver and power saving settings are off.
Failure to do so may result in the tester entering power save mode during the software update, which could result in damage to the control module.
The VAS Diagnostic Tester is plugged in using the supplied power adapters.
Under no circumstances should the tester be used on battery power alone during the software update. Failure to do so may result in the tester powering off during the update, which could result in damage to the control module.
Flash process through “Audi Flashing” not Guided Fault Finding (GFF).
DO NOT USE Guided Fault Finding (GFF) to perform this flash. Damage caused to control modules while using GFF will not be covered.
If using a Bluetooth or Wi-Fi transmitter head, it is connected to the tester with a USB cable.
Performing a software update using a Bluetooth or Wi-Fi connection increases the risk of losing connection during the update, which could result in damage to the control module. It also greatly increases the time required to perform the update. Requests for additional time or parts will be denied if the GFF log shows the update was performed using Bluetooth or Wi-Fi..
The Bluetooth function of the scan tool is physically switched off .
VAS 6150 & VAS 6150A (Front panel behind handle)
VAS 6150B (Right side behind WIRELESS door)
VAS 6150C (Left side behind SC/EX door)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 12 of 17
WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s) during
Update Process!
TIP
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2011732: Software Version
Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.
Open the hood.
Access the battery charging posts.
Switch the ignition on.
Apply the parking brake.
Switch off all consumers (headlights, heated
seats, climate control, etc.).
Connect the VAS6150X/VAS6160X Diagnostic
Tester to the vehicle.
Start the ODIS program.
Attach the GRX3000VAS Tester/Charger (or
equivalent) to the vehicle battery charging
posts.
NOTE
Vehicles with Battery Monitoring Control Module -J367- and/or an EFB Battery:
When connecting the charger to the battery, connect the positive cable to the positive terminal of the battery and connect the negative cable to the grounding lug on the chassis. DO NOT connect the ground cable directly to negative terminal of the battery.
Turn the hazards on.
CAUTION
The procedure may cancel itself if the hazard warning lights are not switched on. The hazard warning lights prevent the system from switching to bus sleep mode during the update.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 13 of 17
Confirm that scan tool is communicating with the diagnostic head by USB cable.
o If the Bluetooth or WiFi symbol is shown, then disconnect the diagnostic head from the vehicle and reconnect the USB cable to the diagnostic head and then reattach to the vehicle.
From the home screen of the scan tool highlight “Flash” .
Follow the on-screen prompts.
NOTE
Operating mode “Flash” must be used. Performing this update using “Diagnosis” (Guided Fault Finding) could result in non-payment of the claim.
Select “Starting Flashing” and follow the on-screen prompts.
Select “No RO”.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 14 of 17
Highlight “SVM – Code Input”.
Select “Perform test”.
NOTE
Using Bluetooth or Wi-Fi for this action is PROHIBITED!
Damage caused to electronic components (e.g. ECM, TCM, etc.) during the SVM update process is not covered.
Enter the corrective action code (SVM code) as listed below.
SVM code
26M7A764
Select “Accept”.
Follow the on-screen prompts.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 15 of 17
NOTE
STOP! This extra ignition cycle step must be followed, otherwise faults stored during the update may not be cleared upon exiting the Flash program.
After receiving confirmation that the update completed successfully (green check mark) , the ignition must be turned off for 60 seconds and then turned back on.
After receiving confirmation that the flash completed successfully, select “Send” to send the diagnostic protocol online.
Follow the on-screen prompts.
Click “Flash” to exit the flash session.
Proceed to Section D.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 16 of 17
Section D – Campaign Completion Stamp
Item#: AUD4927ENG
-OR-
Item # AUD4927FRE
Once the campaign has been completed, the technician should stamp the repair order.
Stamps are available for ordering through the Compliance Label Ordering Portal.
Proceed to Section E.
Section E – Campaign Completion Label
Install Campaign Completion Label
Fill out and affix Campaign Completion Label, part number CAMP 010 000, next to the vehicle emission control information label.
TIP
Ensure Campaign Completion Label does not cover any existing label(s).
Proceed to Section F
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2020 26M7 Page 17 of 17
Section F - Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and the Part Destruction and Core Disposition Report for Canada.
Proceed to Section G (California only).
Section G – California Only Requirements
CALIFORNIA ONLY Requirements for Emissions Campaigns Having Customer Notification
The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissions-related campaigns to be completed prior to vehicle registration renewal. When campaign work is done you must provide the owner with a signed “Vehicle Emission Recall – Proof of Correction” certificate (RC EMIS_CAL VW). Certificates can be ordered at no cost online via the Compliance Label Ordering portal at www.accessaudi.com.
TIP
Ensure owners are aware of the importance of retaining the completed certificate for their records. It should be mailed to the California DMV only upon request.