17
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved. March 2020 26M7 Page 1 of 17 Emissions Recall Code: 26M7 REVISION Subject Catalytic Converter & Engine Control Module (ECM) Software Release Date March 31, 2020 REVISION SUMMARY Added work and claiming instructions in the event muffler flange studs break Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle USA 2011 2012 Q7 CAN 2011 2012 Q7 Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Campaign status must show “open. If Elsa shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign. Problem Description Under certain high load and/or highway driving conditions vehicle exhaust temperatures may increase catalyst aging, due to thermal stress, which could lead to elevated tailpipe emissions. Corrective Action Install an improved catalytic converter and updated Engine Control Module (ECM) software. Code Visibility On February 27, 2020, the campaign code was applied to affected vehicles. Owner Notification Owner notification took place in February 2020. Owner letter examples are included in this bulletin for your reference. Emissions Campaigns Requirements (CALIFORNIA ONLY) The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissions-related campaigns to be completed prior to vehicle registration renewal. When campaign work is done you must provide the owner with a signed “Vehicle Emission Recall Proof of Correction” certificate (RC EMISCAVWAU). Order certificates online via the Compliance Label Ordering portal at www.accessaudi.com. Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete. Labels can be ordered at no cost via the Compliance Label Ordering portal at www.accessaudi.com.

Emissions Recall Code: 26M7 REVISION › odi › tsbs › 2020 › MC-10172995-0001.pdfAdditional Information Please alert everyone in your dealership about this action, including

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  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 1 of 17

    Emissions Recall Code: 26M7 REVISION

    Subject Catalytic Converter & Engine Control Module (ECM) Software

    Release Date March 31, 2020

    REVISION SUMMARY Added work and claiming instructions in the event muffler flange studs break

    Affected Vehicles

    Country Beginning

    Model Year Ending

    Model Year Vehicle

    USA 2011 2012 Q7

    CAN 2011 2012 Q7

    Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.

    Campaign status must show “open.”

    If Elsa shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign.

    Problem Description Under certain high load and/or highway driving conditions vehicle exhaust temperatures may increase catalyst aging, due to thermal stress, which could lead to elevated tailpipe emissions.

    Corrective Action Install an improved catalytic converter and updated Engine Control Module (ECM) software.

    Code Visibility On February 27, 2020, the campaign code was applied to affected vehicles.

    Owner Notification Owner notification took place in February 2020. Owner letter examples are included in this bulletin for your reference.

    Emissions Campaigns Requirements

    (CALIFORNIA ONLY)

    The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissions-related campaigns to be completed prior to vehicle registration renewal. When campaign work is done you must provide the owner with a signed “Vehicle Emission Recall – Proof of Correction” certificate (RC EMISCAVWAU). Order certificates online via the Compliance Label Ordering portal at www.accessaudi.com.

    Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions.

    Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers.

    Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete. Labels can be ordered at no cost via the Compliance Label Ordering portal at www.accessaudi.com.

    http://www.accessaudi.com/

  • The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether

    this information applies, contact an authorized Audi dealer. 2020 Audi Group of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 2 of 17

    Parts Information Parts Control Type: VIN to order

    Due to the small number of affected vehicles there will not be a parts allocation. Please reference the Repair Projection Tool (below) to view your potential VIN population. If parts are needed to support a vehicle repair:

    US Dealers - use AVA

    CAN Dealers - contact the Parts Specialists via phone (800-767-6552), email ([email protected]), or chat/text with the VIN to order

    Repair Projection Tool: Right click to open

    Criteria Qty Part Number P.O.C. Part Description Ordering Method

    01

    1 7L8-254-301-QX Catalyst VIN to Order

    1 7L8-254-350-SX Catalyst VIN to Order

    2 8K0-253-115-A Gasket VIN to Order

    2 7P0-253-115 Gasket VIN to Order

    12 N -911-308-01 Nut VIN to Order

    2 1K0-253-141-T Clamp VIN to Order

    NOTE

    The specified part numbers reflect the status at the start of this recall. Interim updates made in ETKA can cause a listed part number to become unavailable. In this case, the new part number specified in ETKA should be used.

    mailto:[email protected]

    Copy and paste Data from the Allocation FileRemove VIN duplicates (Column C)Create a Pivot Table with Rows = Dealer Code and Values = Count of VINAdd column for Facing PDC & Vlookup for the Dealer Codes Facing PDCs (Copy & Paste as Values)Delete all other information & verify formulaIndiate replacement rate in Cell L1Replacement Rate:1

    Row LabelsFacing PDCCount of VIN

    401A14041074

    401A16041063

    401A17041016

    401A19041023

    401A2004105

    401A23041057

    401A26041044

    401A27041051

    401A28041042

    401A29041032

    401A3104109

    401B01041011

    401B0404104

    401B5004104

    401C07041022

    401C08041035

    401D05041023

    401E07041014

    401E5304107

    402A01040288

    402A04040211

    402A160402106

    402A20040283

    402A2404028

    402A30040214

    402A32040262

    402A33040284

    402A36040270

    402A37040263

    402A57040227

    402A59040212

    402B06040214

    402B10040214

    402B11040216

    402C02040261

    402C06040241

    402C07040244

    402C5204027

    402D0304028

    402E50040216

    402F02040223

    402F09040221

    402F10040236

    402F1104027

    402F21040218

    402F56040222

    402F6704026

    402F6804026

    403A07040239

    403A09040214

    403A21040736

    403A22040213

    403A29040224

    403A31040714

    403A32040216

    403A33040725

    403A34040741

    403A61040730

    403B13040744

    403B15040713

    403C02040221

    403C03040243

    403C10040219

    403C17040251

    403C23040229

    403C24040213

    403C25040213

    403C27040230

    403C2804025

    403C5204026

    403C54040213

    403D08040713

    403D19040215

    403D20040258

    403D23040222

    403D5704026

    403D5904025

    405A11040544

    405A1304056

    405A15040510

    405A20040561

    405A23040537

    405A36040556

    405A39040532

    405A400405101

    405A42040553

    405A46040527

    405A47040525

    405A49040532

    405A51040523

    405A52040526

    405A5304055

    405A54040515

    405A56040549

    405A61040581

    405A66040520

    405A67040545

    405A68040525

    405C10040515

    405C1604057

    405C17040513

    405W0304051

    406A06041033

    406A08041027

    406A17040729

    406A18041027

    406A29041016

    406A3104105

    406A34041018

    406A35041010

    406A36041040

    406A37041023

    406A3804075

    406A40041031

    406A5604075

    406A60041053

    406A61040720

    406A62040711

    406A6304073

    406B05041038

    406W3604107

    407A09040573

    407A14040515

    407A15040572

    407A17040581

    407A18040561

    407A19040548

    407B04040711

    407B08040518

    407C15040529

    407C18040526

    407C20040520

    407C21040527

    407D08040777

    407D11040723

    407D20041438

    407D2104079

    408A01041045

    408A04041033

    408A06041021

    408A20041080

    408A37041017

    408A42041016

    408A43041016

    408A67041065

    408A75041027

    408A78041026

    408A79041023

    408A82041034

    408A84041010

    408A850410111

    408A86041016

    408A8704101

    408A88041064

    408A90041067

    408A91041017

    408A92041014

    408B03041031

    408B04041061

    408B10041051

    408B12041058

    408B13041071

    408B14041041

    408B18041035

    408B19041032

    408B21041054

    408B32041078

    408B33041026

    408B3404106

    408B55041056

    408B59041049

    408B64041016

    408B66041020

    408C07041086

    408C10041054

    408C12041020

    408C15041021

    408C16041064

    408C53041050

    408C54041011

    409A02041031

    409A09041053

    409A10041042

    409A12041023

    409A13041017

    409A14041038

    409A15041032

    409B04040740

    409B11040734

    409B12040717

    409B22040746

    409B23040716

    409B24040724

    409B25040734

    409B30040710

    409B57040713

    409D01040759

    409D02040723

    409D03040774

    409D05040715

    409D1404078

    409D16040791

    409D17040738

    409D18040713

    409D1904073

    409E4904079

    419B90042617

    419B9804221

    419C7904265

    419D98042615

    419E02042256

    419E06042215

    419E07042227

    420B06041429

    420B08041418

    420B09041438

    420B11041435

    420B130414101

    420B52041435

    420D0604149

    420W0604148

    421D06042217

    421W0704221

    422A02042248

    422A03042231

    422A05042218

    422A06042217

    422A22042258

    422A26042238

    422A28042226

    422A29042256

    422A32042213

    422A34042217

    422A35042228

    422A37042237

    422A45042249

    422A4904229

    422A50042237

    422A55042271

    422A58042272

    422A61042243

    422A62042218

    422A63042231

    422A64042248

    422A68042216

    422A72042236

    422B01042223

    422B02042255

    422C02042268

    422C04042225

    422C08042221

    422C09042219

    422C10042224

    422G05042248

    422G06042225

    423A90042654

    423A92042613

    423A93042657

    423D3404221

    423D35042640

    423D37042698

    423D7404267

    423D9504268

    423D99042679

    423E99042230

    423W9004269

    423W9904262

    424A03040232

    424A04040228

    424A05040224

    424A10040229

    424A11040223

    424A1304144

    424B2904025

    425A01041475

    425A05041440

    425A06041494

    425A10041420

    425A12041425

    425A13041432

    425A14041425

    425A610414102

    425A70041483

    425A72041451

    425A73041445

    425A74041429

    425A75041432

    425A76041443

    425A77041428

    425A7804145

    425C24041425

    425D06041430

    425D11041429

    425F0904149

    425F12041434

    425F13041413

    425F16041453

    425G1104148

    426A05042652

    426A09042620

    426A100426127

    426A16042624

    426A20042640

    426A22042623

    426A30042641

    426A31042651

    426A3304261

    426A49042653

    426A53042654

    426A54042627

    426A55042629

    426A56042621

    426A57042648

    426A59042675

    426B05042621

    491I72Unknown13

    491I74Unknown1

    491I75Unknown4

    494I910Unknown1

    496I95Unknown8

    49700004023

    499142404952

    499142704958

    499142804951

    499142904951

    4991431049510

    4991445049574

    4991450049565

    4991452049569

    4991454049534

    4991455049540

    4991520049597

    4991550049580

    4991570049521

    4991588049560

    4992602049512

    4992650049511

    4992725049928

    499300804999

    4993009049994

    4993012049925

    4993023049996

    4993032049965

    499306104999

    4993078049926

    499310804991

    4993127049910

    4993168049996

    4993172049916

    4993190049914

    4993201049974

    4993205049955

    4993227049921

    4993247049927

    4993250049938

    4993252049923

    499327104998

    4993287049936

    4993352049968

    4993362049980

    4994007049919

    4994708049950

    4994753049960

    4994757049916

    499478904998

    4994801049921

    4994816049911

    4994817049931

    4994826049938

    4994827049954

    4994831049917

    4995212049913

    4995863049917

    499598104998

    4999000Unknown2

     

     

    Repair Projection tool

    Campaign/ Campaign de rappel26M7

    Models/ Modèles2011-2012 Q7

    US Population/ Population E.U. 10,314

    Canada Population/ Population Canada1,847

    Dealer Code/Code de Concessionaire Projected Affected VINs/ Projeté de NIV concernées

    Type Dealer Code Here/ Tapez votre Code de Concessionaire içi

    Total VIN By PDC/Total de NIV par CDP

    04021,587

    04051,279

    0407976

    04102,794

    04141,245

    04221,273

    04261,111

    0495585

    04991,282

     

     

    File Attachment26M7 Repair Projection Tool.xlsx

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 3 of 17

    Claim Entry Instructions

    After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.

    If customer refused campaign work:

    U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.

    Canada dealers: Upload the repair order [signed by customer] to Audi WIN/Operations/Campaign Closure.

    Service Number 26M7

    Damage Code 0099

    Parts Vendor Code 002

    Claim Type Sold vehicle: 7 10

    Unsold vehicle: 7 90

    Causal Indicator Mark left catalyst* as causal part

    Vehicle Wash/Loaner Do not claim wash/loaner under this action

    Vehicles may have more than one criteria. Complete and claim all applicable criteria on one claim.

    Criteria I.D. 01

    LABOR

    Labor Op Time Units Description

    2673 20 99 200 Replace left and right catalysts

    PARTS

    Quantity Part Number Description

    1.00 7L8254301QX Exhaust pipe with catalyst (left)*

    1.00 7L8254350SX Exhaust pipe with catalyst (right)

    2.00 1K0253141T Dual clamp

    2.00 7P0253115 Gasket

    2.00 8K0253115A Gasket

    12.00 N 91130801 Shouldered hex. nut, self-locking

    Criteria I.D. 02

    LABOR

    Labor Op Time Units Description

    2706 89 50 10 Connect battery charger

    2470 25 99 Time stated on

    diagnostic protocol Update engine control module software

    Continued on next page

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 4 of 17

    Criteria I.D. ALL – (ONLY if muffler flange studs break)

    LABOR

    Labor Op Time Units Description

    2625 01 99 20

    (for each broken muffler stud)

    Drill out broken stud

    PARTS

    Quantity Part Number Description

    Up to 6.00 N 10737101 Bolt hex. hd. with shoulder

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 5 of 17

    Customer Letter Example (United States)

    This notice applies to your vehicle: ,

    Subject: Emissions Recall 26M7 - Catalytic Converter & Engine Control Module (ECM) Software Dear Audi Owner,

    In cooperation with the United States Environmental Protection Agency and the California Air Resources Board, we are informing you of our decision to conduct an emissions recall on certain 2011-2012 model year Audi Q7 vehicles. Our records show that you are the owner of a vehicle affected by this action.

    What is the issue? Under certain high load and/or highway driving conditions vehicle exhaust temperatures may increase catalyst aging, due to thermal stress, which could lead to elevated tailpipe emissions.

    What will we do? Your authorized Audi dealer will install an improved catalytic converter and updated Engine Control Module (ECM) software. This work will take about three hours to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule.

    IMPORTANT! Please note that if the ECM in your vehicle has been “chipped,” “tuned,” or otherwise modified from original factory specifications with aftermarket components and/or software, work needed to repair, replace, or return the ECM to original factory specifications is NOT covered under this action.

    What should you do? In order to limit any possible inconvenience, please contact your authorized Audi dealer as soon as possible to schedule this service. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service.

    Lease vehicles and address changes

    If you are the lessor and registered owner of the vehicle identified in this action, please forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.

    Important information for California Vehicle Owners – California Regulations

    California regulations require that this campaign be completed prior to the time you renew your vehicle registration. Therefore, please make sure that this campaign is completed prior to the renewal of your vehicle registration, and that you furnish proof of completion to the Department of Motor Vehicles (DMV) in the form of a copy of the dealer’s repair order, including a signed “Proof of Correction” certificate. You obtain this from your dealer after the campaign has been completed. Please retain the signed “Proof of Correction Certificate” with your vehicle records. DO NOT MAIL THIS FORM to the DMV, unless requested.

    Can we assist you further?

    If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com.

    Checking your vehicle for open Recalls and Service Campaigns

    To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN).

    We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your vehicle continues to meet and exceed your expectations.

    Sincerely,

    Audi Customer Protection

    http://www.audiusa.com/http://www.audiusa.com/http://www.audiusa.com/

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 6 of 17

    Customer Letter Example (CANADA)

    This notice applies to your vehicle: ,

    Subject: Emissions Recall 26M7 - Catalytic Converter & Engine Control Module (ECM) Software

    Dear Audi Owner,

    This notice is sent to you in accordance with the requirements of the Canadian Environmental Protection Act, 1999. Audi has determined that a defect, which relates to a prescribed emission standard, exists in certain 2011-2012 model year Audi Q7 vehicles. Our records show that you are the owner of a vehicle affected by this action.

    What is the issue? Under certain high load and/or highway driving conditions vehicle exhaust temperatures may increase catalyst aging, due to thermal stress, which could lead to elevated tailpipe emissions.

    What will we do? Your authorized Audi dealer will install an improved catalytic converter and updated Engine Control Module (ECM) software. This work will take about three hours to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule.

    IMPORTANT! Please note that if the ECM in your vehicle has been “chipped,” “tuned,” or otherwise modified from original factory specifications with aftermarket components and/or software, work needed to repair, replace, or return the ECM to original factory specifications is NOT covered under this action.

    What should you do? In order to limit any possible inconvenience, please contact your authorized Audi dealer as soon as possible to schedule this service. On or about February 27, 2020 the necessary repair instructions and parts will be available to your authorized Audi dealer.

    Lease vehicles and address changes

    If you are the lessor and registered owner of the vehicle identified in this action, please forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.

    Can we assist you further?

    If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Relations Monday through Friday from 8AM to 8PM EST at 1-800-822-2834 or via our “Contact Audi Canada” page at www.audi.ca.

    We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your vehicle continues to meet and exceed your expectations.

    Sincerely,

    Audi Customer Protection

    http://www.audi.ca/

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 7 of 17

    Campaign Work Procedure 26M7 Emissions Recall

    NOTE

    These repair instructions may differ from the labor operations and labor times listed in ELSA.

    Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action.

    This procedure must be read in its entirety prior to performing the repair.

    Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles.

    Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.

    When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage.

    Repair Overview

    Vehicles with Criteria 01:

    o Replace left and right catalysts.

    Vehicles with Criteria 01 AND 02:

    o Replace left and right catalysts.

    o Update engine control module software.

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 8 of 17

    Repair Instruction

    Section A - Check for Previous Repair

    Enter the VIN in Elsa and proceed to the “Campaign/Action” screen.

    TIP

    On the date of repair, print this screen and keep a copy with the repair order.

    Confirm the Campaign/Action is open . If the status is closed, no further work is required.

    Note the Applicable Criteria ID for use in determining the correct work to be done and corresponding parts associated.

    All Safety Recalls MUST be completed before starting this Campaign.

    Proceed to Section B

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 9 of 17

    Section B – Repair Procedure

    Replace left and right catalysts:

    o See ELSA Repair Manual: Repair Manual > Engine > 6-Cylinder Direct Injection 3.0L 4V TFSI Supercharged Engine > 26 Exhaust System, Emission Controls > Muffler > Left & Right Catalytic Converter, Removing and Installing

    NOTE

    Soak exhaust fasteners in penetrating oil prior to removal.

    Note the original position and routing of all wiring and connectors.

    Install the exhaust system free of tension per the repair manual.

    Installation is the reverse order of removal.

    Vehicles with ONLY Criteria 01 – Proceed to Section D.

    Vehicles with Criteria 02 Assigned - Proceed to Section C.

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 10 of 17

    NOTE

    If the muffler flange studs break during removal, the studs can be drilled out and replaced with bolts instead of replacing the muffler.

    Cut the broken stud flush with flange.

    Center punch in the exact center of the broken stud.

    Drill through the stud to a diameter of 8.2 – 8.5 mm.

    Eliminate any edges caused by the drilling process.

    Use bolt N -107-371-01 in place of a broken stud.

    The installation direction of the bolt may vary.

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 11 of 17

    Section C – Engine Control Module Software Update

    NOTE

    Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are met;

    The ODIS software is completely up to date.

    Refer to the “Alerts” section on ServiceNet home page for the current ODIS version.

    The battery charger is connected to the vehicle battery and remains connected for the duration of

    the software update.

    Battery voltage must remain above 12.5 volts for the duration of the software update. Failure to do so may cause the update to fail, which could result in damage to the control module. Control modules damaged by insufficient voltage will not be covered.

    The screen saver and power saving settings are off.

    Failure to do so may result in the tester entering power save mode during the software update, which could result in damage to the control module.

    The VAS Diagnostic Tester is plugged in using the supplied power adapters.

    Under no circumstances should the tester be used on battery power alone during the software update. Failure to do so may result in the tester powering off during the update, which could result in damage to the control module.

    Flash process through “Audi Flashing” not Guided Fault Finding (GFF).

    DO NOT USE Guided Fault Finding (GFF) to perform this flash. Damage caused to control modules while using GFF will not be covered.

    If using a Bluetooth or Wi-Fi transmitter head, it is connected to the tester with a USB cable.

    Performing a software update using a Bluetooth or Wi-Fi connection increases the risk of losing connection during the update, which could result in damage to the control module. It also greatly increases the time required to perform the update. Requests for additional time or parts will be denied if the GFF log shows the update was performed using Bluetooth or Wi-Fi..

    The Bluetooth function of the scan tool is physically switched off .

    VAS 6150 & VAS 6150A (Front panel behind handle)

    VAS 6150B (Right side behind WIRELESS door)

    VAS 6150C (Left side behind SC/EX door)

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 12 of 17

    WARNING

    Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury

    may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s) during

    Update Process!

    TIP

    To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2011732: Software Version

    Management (SVM) Operating Instructions.

    The SVM Process must be completed in its entirety so the database receives the update confirmation response. A

    warranty claim may not be reimbursed if there is no confirmation response to support the claim.

    Open the hood.

    Access the battery charging posts.

    Switch the ignition on.

    Apply the parking brake.

    Switch off all consumers (headlights, heated

    seats, climate control, etc.).

    Connect the VAS6150X/VAS6160X Diagnostic

    Tester to the vehicle.

    Start the ODIS program.

    Attach the GRX3000VAS Tester/Charger (or

    equivalent) to the vehicle battery charging

    posts.

    NOTE

    Vehicles with Battery Monitoring Control Module -J367- and/or an EFB Battery:

    When connecting the charger to the battery, connect the positive cable to the positive terminal of the battery and connect the negative cable to the grounding lug on the chassis. DO NOT connect the ground cable directly to negative terminal of the battery.

    Turn the hazards on.

    CAUTION

    The procedure may cancel itself if the hazard warning lights are not switched on. The hazard warning lights prevent the system from switching to bus sleep mode during the update.

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 13 of 17

    Confirm that scan tool is communicating with the diagnostic head by USB cable.

    o If the Bluetooth or WiFi symbol is shown, then disconnect the diagnostic head from the vehicle and reconnect the USB cable to the diagnostic head and then reattach to the vehicle.

    From the home screen of the scan tool highlight “Flash” .

    Follow the on-screen prompts.

    NOTE

    Operating mode “Flash” must be used. Performing this update using “Diagnosis” (Guided Fault Finding) could result in non-payment of the claim.

    Select “Starting Flashing” and follow the on-screen prompts.

    Select “No RO”.

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 14 of 17

    Highlight “SVM – Code Input”.

    Select “Perform test”.

    NOTE

    Using Bluetooth or Wi-Fi for this action is PROHIBITED!

    Damage caused to electronic components (e.g. ECM, TCM, etc.) during the SVM update process is not covered.

    Enter the corrective action code (SVM code) as listed below.

    SVM code

    26M7A764

    Select “Accept”.

    Follow the on-screen prompts.

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 15 of 17

    NOTE

    STOP! This extra ignition cycle step must be followed, otherwise faults stored during the update may not be cleared upon exiting the Flash program.

    After receiving confirmation that the update completed successfully (green check mark) , the ignition must be turned off for 60 seconds and then turned back on.

    After receiving confirmation that the flash completed successfully, select “Send” to send the diagnostic protocol online.

    Follow the on-screen prompts.

    Click “Flash” to exit the flash session.

    Proceed to Section D.

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 16 of 17

    Section D – Campaign Completion Stamp

    Item#: AUD4927ENG

    -OR-

    Item # AUD4927FRE

    Once the campaign has been completed, the technician should stamp the repair order.

    Stamps are available for ordering through the Compliance Label Ordering Portal.

    Proceed to Section E.

    Section E – Campaign Completion Label

    Install Campaign Completion Label

    Fill out and affix Campaign Completion Label, part number CAMP 010 000, next to the vehicle emission control information label.

    TIP

    Ensure Campaign Completion Label does not cover any existing label(s).

    Proceed to Section F

  • The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To

    determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.

    March 2020 26M7 Page 17 of 17

    Section F - Parts Return/Disposal

    Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and the Part Destruction and Core Disposition Report for Canada.

    Proceed to Section G (California only).

    Section G – California Only Requirements

    CALIFORNIA ONLY Requirements for Emissions Campaigns Having Customer Notification

    The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissions-related campaigns to be completed prior to vehicle registration renewal. When campaign work is done you must provide the owner with a signed “Vehicle Emission Recall – Proof of Correction” certificate (RC EMIS_CAL VW). Certificates can be ordered at no cost online via the Compliance Label Ordering portal at www.accessaudi.com.

    TIP

    Ensure owners are aware of the importance of retaining the completed certificate for their records. It should be mailed to the California DMV only upon request.