Emergency response: processes, users, system architecture

Sisi ZlatanovaGISt, OTB, Delft University of Technology, Delft, The Netherlands

Complexity of Emergency Response13th May, 2000, Enschede

100.000 kg explosives

• Losses: 22 dead, 944 without houses, 350-400 houses destroyed• 400-500 police, 200-300 fire brigade, 120 people for identification• Saturday 13 and Sunday 14 May: 200 military people • 50 people Koninklijke Marechaussee • 100 man van het Korps Nationale Reserve• Germany sent 100 people to help• Region Noord-Rijnland-Westfalen kept in emergency fire brigade

trucks and ambulances

Enschede

Enschede

Enschede

13th May 2000, 17:31 UTC, NOAA VIS

GDI4DM (RGI-239)

• User requirements• Models• Generic services (ontology)• GUI

1. Emergency response in the Netherlands

• 4 primary responsible units (fire brigade, police, paramedics, municipality)

• 25 processes (e.g. traffic control, disinfection of vehicles, measurements and observations)

• 5 levels of emergencies (GRIP1 to GRIP5) • 19 types of disasters (e.g. aircraft crash,

flooding, etc.)

Levels of emergency

Levels of emergency

Some disasters have special treatment

• Category A• Power plants (nuclear)• Nuclear boats, satellites• Military nuclear material

• Category B• Transport• Laboratories• Uranium enrichment• Storage of radioactive material,

etc.

National

Regional

Organization is good … but not everything fits in the process

• GRIP 4: Electricity failure 2005, 2006 in Twente and Zeeland

• GRIP 4: traffic accident (18 July, 2006 Bemmel) 14 000 gasoline in residential area)

• GRIP 1: frontal crash of two trains (24 June 2006, Maastricht) , 41 injured

• GRIP2: stolen truck with highly toxic liquid (5 Mart 2007, Helden)

Users are involved in specific processes

Processes are related

Process 13 traffic control is related to:

• 4- disinfection of

vehicles and infrastructure

• 10- medical psychosocial help

• 11- clearing up and evacuation

• 12- removing and guarding

• 16- guiding • 18- informing • 19-taking care of

2. Equipmet and systems: August 2005

Integrated Call CentreGelderland Midden

Example: ROT, ADS Gelderland Midden

ROT: Geo-informatie

Presentation: on the map

Emergency response: crisis reaction today

Software: Multiteam (region Rijmond)

Software: CCS-i (Gelderland Midden)

Software: CCS-i (region Arnhem)

Other systems for coordination & communication

• Multiteam: http://www.multiteam.info/index-engels.html

• CityGIS http://www.citydisc.com/ • DECIS project:

http://www.icis.decis.nl/icisproject• AMBU: http://www.ambu2000.be/index.html

RAVIS: http://www.ravis.nl/• ...• ...

3. Workshops and interviews

• Systems have to be applicable for daily work• Access to information at any time in any

circumstances• Reliable systems• Hesitations about responsibilities for (dynamic)

data management • Minimal requirements for advanced functionality• Advances visualisation is much more appreciated • Maintenance of ‘time’ is critical

The users

• Emergency response workers in the field, like police, fire brigade, ambulance, red cross;

• Decision-makers, responding to the event and coordinating the work between different teams;

• Consultants, giving advise on specific aspects and issues, for example type of explosives;

• Victims: serious injuries that will be transported by specialized transport or have to stay in locally organized first aid centers;

• Journalists;• General public

Wireless NetworkInternet&Intranet

“Mobile User”Police, fire brigade, ambulance.Citizens in the accidentCitizens outside the accident

Where is the information? Who is responsible for it? How up-to-date is it? What is the accuracy? How to get it? How to interpret it?

“VR user”Crisis centre (decision-makers)

“Desktop user”Local decision makersAdvisors RelativesCitizensPress

Geo-information is important

Wireless (GSM, GPRS,

WLAN, Bluetooth)

Generic services

MobileAdvanced hardware

Desktop

Wired

GDI4DMExample

Global SII

Example: measurements and observations

1. Centralist receives location

2. Places sector template

3. Direction of the wind

4. Measuring teams5. Creation of

plume

Evacuation zoneJodiumprofilactionzone

‘Shadow’Zone

‘Agriculture’zone

Direction of the wind

Location

Activity diagram , use case diagram

cd Use Case Mobiele component

GDI4DM-M

meetploegMeetopdracht

uitv oeren

aanv alskaarten en bereikbaarheids

kaarten

ROGS

Route naar locatie opv ragen

Meetopdracht opstellen

Gasmal

Sectormal

Aanpassen sectormal

Naar plaats incident

uses

uses

«include»

«include»

uses

uses

uses

uses

Commandant in duty 2/5 measuring teams

Advisor dangerous substances

First measuring team (on the field)

Regional officer for dangerous substances

Centralist

Connect&report Connect&report

Contact

Connect

Advise

Class diagram

GDI4DM: http://www.gdi4dm.nl

• Geodan• Veiligheidsregio Gelderland Midden e.a. • Delft University of Technology• Free University Amsterdam• Wageningen University• Nieuwland• Province Gelderland• Multiteam• RWS, Adviesgroep Geo-informatie• Kadaster

Thanks for your attention!