EMC Smart Assurance Suite - VMware...Revision history Use this table to review the revisions made to this document. Table 1 Document revision history Revision Date Description 01 January

EMC Smart Assurance SuiteVersion 9.6

SolutionPack Release Notes

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Published in the USA.

EMC CorporationHopkinton, Massachusetts 01748-91031-508-435-1000 In North America 1-866-464-7381www.EMC.com

2 EMC Smart Assurance Suite 9.6 SolutionPack Release Notes

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Release Notes 7Revision history............................................................................................ 8Product description......................................................................................8SolutionPack descriptions............................................................................ 8New features and changes.......................................................................... 13Fixed problems............................................................................................ 14Known problems and limitations.................................................................. 18

SolutionPacks created on pre-6.4 versions of EMC M&R.............. 18SolutionPack for Acme Packet SBC............................................... 19SolutionPack for Alcatel-Lucent 5620 SAM................................... 19SolutionPack for Avaya Aura ......................................................... 19SolutionPack for Cisco Unified Communications Manager............ 20SolutionPack for EMC Network Configuration Manager................ 21SolutionPack for EMC Smarts....................................................... 24SolutionPack for Ericsson eNodeB................................................ 28SolutionPack for Ericsson IMS IPWorks........................................ 28SolutionPack for Ericsson IMS MRFP............................................28SolutionPack for Ericsson RNC..................................................... 29SolutionPack for Huawei iManager M2000....................................29SolutionPack for Microsoft System Center Operations Manager(SCOM)........................................................................................ 30Known problems and limitations for SolutionPack for Microsoft SQLServer ...........................................................................................30SolutionPack for Optical Wavelength Services...............................31SolutionPack for Traffic Flows....................................................... 31SolutionPack for Transaction.........................................................33

Installation .................................................................................................35Troubleshooting and getting help............................................................... 35

Tables

Chapter 1

CONTENTS

EMC Smart Assurance Suite 9.6 SolutionPack Release Notes 3

CONTENTS


Document revision history............................................................................................ 8SolutionPacks...............................................................................................................8Fixed platform errors related to SolutionPacks (for EMC M&R 6.6u1)........................14Fixed problems for the SolutionPack for EMC Network Configuration Manager (forEMC M&R 6.7u1)........................................................................................................ 14Fixed problems for the SolutionPack for EMC Network Configuration Manager (forEMC M&R 6.6u1)........................................................................................................ 14Fixed problems for the SolutionPack for EMC Smarts (for EMC M&R 6.7u1).............15Fixed problems for the SolutionPack for EMC Smarts (for EMC M&R 6.6u1).............16Fixed problems for the SolutionPack for Cisco Unified Communications Manager (forEMC M&R 6.8u5)....................................................................................................... 17Fixed problems for the SolutionPack for Traffic Flows (for EMC M&R 6.8u5)............17Known problems and limitations for SolutionPacks created on pre-6.4 versions of EMCM&R .......................................................................................................................... 18Known problems and limitations for SolutionPack for Acme Packet SBC (for EMCM&R 6.6u1).................................................................................................................19Known problems and limitations for SolutionPack for Alcatel-Lucent 5620 SAM (forEMC M&R 6.6u1)........................................................................................................19Known problems and limitations for SolutionPack for Avaya Aura (for EMC M&R6.6u1)..........................................................................................................................19Known problems and limitations for SolutionPack for Cisco Unified CommunicationsManager (for EMC M&R 6.7u1)..................................................................................20Known problems and limitations for SolutionPack for EMC Network ConfigurationManager (for EMC M&R 6.8u2)..................................................................................21Known problems and limitations for SolutionPack for EMC Network ConfigurationManager (for EMC M&R 6.7u1).................................................................................. 21Known problems and limitations for SolutionPack for EMC Network ConfigurationManager (for EMC M&R 6.6u1)..................................................................................22Known problems and limitations for SolutionPack for EMC Smarts (in EMC M&R6.8u2).........................................................................................................................24Known problems and limitations for SolutionPack for EMC Smarts (in EMC M&R6.7u1)......................................................................................................................... 24Known problems and limitations for SolutionPack for EMC Smarts (in EMC M&R6.6u1)......................................................................................................................... 25Known problems and limitations for SolutionPack for EMC Smarts (pre-6.6u1 versionsof EMC M&R )........................................................................................................... 26Known problems and limitations for SolutionPack for Ericsson eNodeB (EMC M&R6.6u1)......................................................................................................................... 28Known problems and limitations for SolutionPack for Ericsson IMS IPWorks (for EMCM&R 6.6u1)................................................................................................................ 28Known problems and limitations for SolutionPack for Ericsson IMS MRFP (for EMCM&R 6.6u1)................................................................................................................ 28Known problems and limitations SolutionPack for Ericsson RNC (for EMC M&R 6.6u1)................................................................................................................................... 29Known problems and limitations for SolutionPack for Huawei iManager M2000 (forEMC M&R 6.6u1)....................................................................................................... 29Known problems and limitations SolutionPack for Microsoft System Center OperationsManager (SCOM) (for EMC M&R 6.6u1)................................................................... 30Known problems and limitations for SolutionPack for Optical Wavelength Services (forEMC M&R 6.6u1)........................................................................................................31Known problems and limitations for SolutionPack for Traffic Flows (for EMC M&R6.8u2)......................................................................................................................... 31

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EMC Smart Assurance Suite 9.6 SolutionPack Release Notes 5

Known problems and limitations for SolutionPack for Traffic Flows (for EMC M&R6.7u1)......................................................................................................................... 32Known problems and limitations for SolutionPack for Transaction (for EMC M&R6.6u1)......................................................................................................................... 33

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TABLES


CHAPTER 1

Release Notes

These release notes supplement the EMC M&R 6.6u2, 6.7, 6.7u1, 6.8u2, 6.8u5 ReleaseNotes. They contain information specific to the Service Assurance SuiteSolutionPacks.

l Revision history....................................................................................................8l Product description..............................................................................................8l SolutionPack descriptions....................................................................................8l New features and changes..................................................................................13l Fixed problems................................................................................................... 14l Known problems and limitations..........................................................................18l Installation .........................................................................................................35l Troubleshooting and getting help.......................................................................35

Release Notes 7

Revision historyUse this table to review the revisions made to this document.

Table 1 Document revision history

Revision Date Description

01 January 2019 GA release of 9.6 Service AssuranceSuite. These release notes supplementthe EMC M&R 6.6u2, 6.7, 6.7u1, 6.8u2,6.8u5 Release Notes.

Product description

Service Assurance Suite helps you understand the complex, fast-changingrelationships among physical and virtual networks, storage, and servers in thesoftware-defined data center. You gain automated management insights intoavailability, performance, and configurations and enable service assurance by quicklyidentifying root causes and risk conditions. You also control costs and increaseefficiency with automated, end-to-end configuration and performance managementand reporting that enables service assurance.

The Service Assurance Suite SolutionPacks are integrated in the EMC M&R platform.

SolutionPack descriptionsThe Service Assurance Suite provides various SolutionPacks to help you monitor yournetwork, applications, and infrastructure.

Table 2 SolutionPacks

SA Suite SolutionPack Description

SolutionPack for Alcatel-Lucent 5620SAM

This SolutionPack collects data from the Alcatel-Lucent 5620 Service Aware Manager platformand provides various types of reports onperformance, health, and utilization.

SolutionPack for Acme Packet SBC This SolutionPack monitors and reports onperformance and utilization information as well asinventory for all Acme Packet devices.

SolutionPack for Aruba Wi-Fi This SolutionPack provides the performancereports for the Aruba Wi-Fi controller, station,and Access Points. It collects and interprets dataacross multiple Aruba devices and performsresource grouping and mathematical calculationsto help you evaluate performance.

SolutionPack for Avaya Aura This SolutionPack reports on health statistics forthe Avaya Aura Communication Manager callservers.

Release Notes


Table 2 SolutionPacks (continued)


SolutionPack for BGP This SolutionPack provides analytics on BGP(Border Gateway Protocol) routers andneighbors, traffic on links, and exception reportson down or flapping links.

SolutionPack for Blue Coat PacketShaper This SolutionPack monitors most Blue CoatPacketShaper devices to provide real-time viewsof your wide area network traffic, including thetop ten busiest WAN traffic classes.

SolutionPack for Check Point Firewall This SolutionPack provides unified monitoring ofall the Check Point devices distributed in anetwork with firewall capabilities.

SolutionPack for Cisco Firewall This SolutionPack provides unified monitoring ofall the Cisco ASA/PIX devices distributed in thenetwork.

SolutionPack for Cisco IPSLA This SolutionPack performs long term trendanalysis, measures performance and reports onjitter, latency, network and server responsetimes, packet loss, and MOS voice quality scores.Documentation for the SolutionPack for CiscoIPSLA is included in the EMC M&R build inthe /opt/APG/Doc directory. Refer to these

documents for more information:

l APG-IP-SLA-Probe-Configuration-CLI.pdf

l APG-IP-SLA-Probe-Configuration-User-Guide.pdf

l APG-ReportPack-IP-SLA-Installation.pdf

SolutionPack for Cisco QoS This SolutionPack performs an in-depth analysisof the network class of services by monitoringhow the QoS configuration affects the pattern ofnetwork traffic through the router.

SolutionPack for Cisco UCS This SolutionPack generates reports thatencompass compute, network, and storageaccess components of the unified fabric.

SolutionPack for Cisco UnifiedCommunication Manager

This SolutionPack monitors communications forCisco Unified Communications Manager (CUCM)as well as all of the gateways connected to theCUCM. The SolutionPack reports on voicequality, availability, and VoIP performance andprovides status and metrics for service levelmeasurement.

SolutionPack for Cisco Wi-Fi This SolutionPack monitors and creates reportsfor the most common Cisco Wi-Fi Access Points.It reports on Controllers and Access Points thatinclude inventory views, real-time performanceviews, and historical performance.

Release Notes

SolutionPack descriptions 9



SolutionPack for EMC M&R Health This SolutionPack monitors the health of yourEMC M&R infrastructure. Take advantage of thisno-charge SolutionPack to keep the EMC M&Rservices performing optimally, so you haveinstant access to performance data and reportswhen you need it.

SolutionPack for EMC NetworkConfiguration Manager

This SolutionPack provides a wide spectrum ofreports regarding NCM application servers anddevice servers. You can quickly determineinventory and assets, compliance, and all changesbeing made to any NCM application servers.

SolutionPack for EMC Smarts This SolutionPack notifies your operators of real-time network events and displays the root causeand impact of the event. Historical event data isavailable as well. When the SolutionPack for EMCSmarts is configured to work with the ServiceAssurance Manager, the network operator canview and manage notifications from the EMCM&R Operations interface.

SolutionPack for Ericsson eNodeB This SolutionPack is a mobile networkmanagement solution designed to generatereports that show key metrics and keyperformance indicators (KPIs) for EricssoneNodeB nodes.

SolutionPack for Ericsson IMS CSCF This SolutionPack monitors all signaling fromend-users to services and other networks in theIP Multimedia Subsystem. It providescomprehensive performance information aboutCSCF

SolutionPack for Ericsson IMS HSS SLF This SolutionPack reports on the information inthe HSS, the central IMS user database,including user registration and user subscription.

SolutionPack for Ericsson IMS IPWorks This SolutionPack collects and reports on datarelated to the ENUM (Telephone NumberMapping) and DNS (Domain Name System)functions in an IMS network as well as equipmentrelated measurements such as CPU and memoryutilization, disk capacity, system load, andinterface statistics.

SolutionPack for Ericsson IMS MRFP This SolutionPack reports on the performance ofvarious Resource Function Processor (MRFP)services and functions, VMRFP (Visited MediaResource Function Processor), MRFPAssociation, Interactive Messaging, and the IPsystem. It also reports on plug-in units, IPinterfaces, Gigabit Ethernet, Ethernet Switchmodule ports, and Et Resource.

Release Notes




SolutionPack for Ericsson IMS MTAS This SolutionPack monitors the MultimediaTelephony Application Server (MMTel AS), theScheduled Conference Application Server (ConfAS), and the Service Centralization andContinuity Application Server (SCC AS).

SolutionPack for Ericsson IMS SOI This SolutionPack reports on SOI (ServiceOnIntegrator) performance information in the IPMultimedia subsystem. It measures requestcounts and response time and transactions persecond from the SOI to other interfaces.

SolutionPack for Ericsson IMS TSP This SolutionPack monitors and collectsperformance measurement data, such as diskusage, IPv4 statistics, CPU load, cluster andsystem uptime, and diameter relatedmeasurements.

SolutionPack for Ericsson MGW This SolutionPack is a mobile networkmanagement solution designed to generatereports that show key metrics and keyperformance indicators (KPIs) for Ericsson MGW(Media Gateway).

SolutionPack for Ericsson RNC This SolutionPack is a mobile networkmanagement solution designed to generatereports that show key metrics and keyperformance indicators (KPIs) for Ericsson RNC(Radio Network Controller).

SolutionPack for Ericsson SGSN This SolutionPack is a mobile networkmanagement solution designed to generatereports that show key metrics and keyperformance indicators (KPIs) for Ericsson SGSN(Serving GPRS Support Node) nodes.

SolutionPack for Huawei iManager M2000 This SolutionPack monitors the performance ofthe mobile network managed by HuaweiiManager M2000.

SolutionPack for ip.access nano3G SmallCell

Note

Runs on Linux EMC M&R only.

This SolutionPack is a mobile networkmanagement solution designed to generatereports that show key metrics and keyperformance indicators (KPIs) for the ip.accessnano3G access points (cells) and the ip.accesscontrollers.

SolutionPack for Juniper Firewall This SolutionPack collects and interprets dataacross multiple Juniper ASA devices, andperforms resource grouping and mathematicalcalculations to make performance informationavailable.

Release Notes

SolutionPack descriptions 11



SolutionPack for Juniper RPM This SolutionPack provides unified monitoring ofall probes running on routers and switchesdistributed across a network.

SolutionPack for Juniper QoS This SolutionPack monitors QoS-enabled Juniperdevices to help you evaluate and improve thenetwork performance of critical applications.

SolutionPack for Microsoft Hyper-V This SolutionPack generates real-time andhistorical reports so you understand Hyper-Vperformance through global and detailed statusof Hyper-V hosts and underlying virtualmachines.

SolutionPack for Microsoft System CenterOperations Manager (SCOM)

This SolutionPack provides an integratedexperience for the management of MicrosoftWindows systems and the discovery of theirworkloads across platforms in the data center.

SolutionPack for Microsoft SQL Server This SolutionPack provides the unified monitoringof Microsoft SQL databases using SQL queriestargeted at servers. It provides key informationfor database administrators, such as server hostperformance, database availability, anddeadlocks.

SolutionPack for MPLS This SolutionPack provides visibility into MPLS(Multiprotocol Label Switching) virtual privatenetworks (VPNs). It analyzes how MPLS VPNsare configured and utilized, from both a real-timeand historical perspective.

SolutionPack for Optical WavelengthServices

This SolutionPack discovers and monitorsTMF864-compliant Element ManagementSystems.

SolutionPack for Oracle Database This SolutionPack monitors the status andperformance of an Oracle database. TheSolutionPack gives visibility into listeners,tablespaces, versions, connections, commits androllbacks. You can survey the Oracle coreprocess, such as the SGA, and verify the hit ratioabout cache, dictionary cache, latch cache,library cache, sort and sessions.

SolutionPack for Oracle MySQL Database This SolutionPack provides managementcapabilities typically found in database-centrictools along with management support from othertechnologies. You can measure client activity byreporting on data from your database tieralongside your business logic and presentationtiers.

Release Notes




SolutionPack for Riverbed SteelHead This SolutionPack provides unified monitoring ofall Riverbed SteelHead appliances distributed in anetwork.

SolutionPack for Traffic Flows This SolutionPack provides reports that give youa clear understanding of your IT network traffic.It generates network traffic reports that highlightKey Performance Indicators (such as Router CPUand Processor Memory Used and the most activenetwork devices and applications) to help youbetter understand their impact on yourDatacenter network.

SolutionPack for Transaction This SolutionPack helps you measure theperformance of your network by providingtransactions that return key performanceindicators.

SolutionPack for UPS This SolutionPack provides unified monitoring ofall the UPS devices distributed in the network. Itprovides key reports to help you manage theperformance and availability of your backuppower sources.

SolutionPack for VMware vCenter This SolutionPack generates real-time andhistorical reports that help you understandVMware performance for VMware Hosts, VirtualMachines, virtual networks and DataStores.

New features and changesThis release includes the following new features and changes.

New features and enhancements for EMC M&R 6.8u5For EMC M&R 6.8u5, improved versions of the SolutionPacks are available:

l SolutionPack for Cisco Unified Communications Manager

For Service Assurance Suite 9.4.1 releases onward, only the core EMC M&R platformplus the network-related SolutionPacks are included in the EMC M&R executable filefor 6.6u1. Prior to Service Assurance Suite 9.4.1, the storage SolutionPacks were alsoincluded.

New features and enhancements applicable to all SolutionPacks for EMC M&R6.8u5For the default navigation style, the Use tree navigation setting is recommended forthe SolutionPacks for the 9.5.1 release. For procedure to change the preferences fromicon based to tree based, refer to the dedicated SolutionPack articles.

New features and enhancements applicable to SolutionPack for Cisco UnifiedCommunications ManagerCisco Unified Call Manager (CUCM) 11.5 is now supported. Consult the ServiceAssurance Suite SolutionPack for Cisco Unified Communications Manager Summary Sheetarticle.

Release Notes

New features and changes 13

ChangesFor changes, see Fixed problems on page 14.

Fixed problems

Table 3 Fixed platform errors related to SolutionPacks (for EMC M&R 6.6u1)

Issuenumber

Component Problem description Workaround/Resolution

EMC-3284

SolutionPack for NokiaSiemens Networks(NSN GGSN)

This SolutionPack should not havebeen bundled in EMC M&R 6.5u1.

You can manually remove this SolutionPack from

Centralized Management > PackagesManagement >.

Table 4 Fixed problems for the SolutionPack for EMC Network Configuration Manager (forEMC M&R 6.7u1)

Issue number Problem description

SASP-1578, SASP-1214 NCM specific configuration in the install wizard is confusing for different deployment.

SASP-1578, SASP-1221 Warning msg is logged for RSC-AppSvrPerf in Collector logs.

SASP-1578, SASP-1323 Exceptions in the collecting.log for Remote-Shell-Collector.

SASP-1578, SASP-1487 Active jobs filter used at root node and sub node is different.

SASP-1578, SASP-1486 Table alignment needs to be modified under job reports.

SASP-1578, SASP-1484 Application server details are not shown in system information for distributed setup.

SASP-1578, SASP-1492 Tasks generated in the running jobs will not be part of the Active job report if the tasks creationtakes some time.

Table 5 Fixed problems for the SolutionPack for EMC Network Configuration Manager (forEMC M&R 6.6u1)


SASP-599/SASP-600 When the SolutionPack for EMC Network Configuration Manager is connected to a standaloneapplication server and remote database, the Deployment Topology reports show the database IPaddress under the Application Server Name instead of the Application Server IP Address.

SASP-334 Inactive devices are shown in the Compliance Reports.

SASP-335 The Compliance Report query generates four values per row, which all map to the samevariable.

SASP-336 Non-compliant devices are counted as compliant.

SASP-337 The number of devices in the NCM Compliance Summary Report is not correct.

SASP-338 The variable name is too long.

SASP-339 The p_ptstcunme property name is too long.

SASP-358 The SolutionPack collects too many metrics per device.

SASP-391 The Certificate Monitoring Report does not work in 9.4 Service Assurance Suite.

Release Notes


Table 5 Fixed problems for the SolutionPack for EMC Network Configuration Manager (forEMC M&R 6.6u1) (continued)


SASP-468 The startup -configuration Difference is missing from the Change Detail Report.

SASP-528 EMC M&R 6.5u1: While adding a second NCM instance in the SolutionPack, a few fields are notauto-checked as they were in the first NCM instance (by default).

SASP-529 EMC M&R 6.5u1: After adding a second NCM instance in the SolutionPack, the collector-manager emc-ncm service is not starting.

SASP-530 EMC M&R 6.5u1: The collector-manager emc-ncm service does not come up if some checkboxes are not selected during installation.

SASP-566 Many actions are missing tasks in Job Reporting.

SASP-581 EMC M&R 6.5u1: After adding the second NCM instance to the SolutionPack, the collector-manager emc-ncm service is not starting.

SASP-592 EMC M&R 6.5u1: After adding the second NCM instance to the SolutionPack, several reportsare blank.

SASP-594 EMC M&R 6.5u1: On Windows platforms, data on the Job Reporting and Change Reportsdisappear after a few hours.

SASP-595 EMC M&R 6.5u1: The number of devices doubles in the graph of the Device CompliantSummary report.

SASP-736 / IS-3230 EMC M&R 6.5u3: Data was not displaying in the Certificate Monitoring reports. The WSDL URLfor the Certificate Monitoring report changed from https://${connection.system.host}:8880/Api/services/ApiService to https://${connection.system.host}:8880/ncm-webapp/services/ApiService.

To obtain the fix, upgrade the SolutionPack for Network Configuration Manager to version2.0.3.0. This version is released with EMC M&R 6.5u3.

Note

You must upgrade your NCM server to version 9.4 Patch 1 or higher to interoperate withSolutionPack for NCM 2.0.3.

Table 6 Fixed problems for the SolutionPack for EMC Smarts (for EMC M&R 6.7u1)

Issue number Problem description Workaround/Resolution

SND-2748,SND-2707,SND-2706,SND-2743

When multiple users log in and access the EMC M&Rpage at once, some of the users encounter issues loggingin and seeing the reports. M&R goes into anunresponsive state because of concurrent databaseaccess to see report data by multiple users.In some cases, the report displays the error message:Msa Get TypeInstances OperationError. Type: ICS_UserProfile . Causedby: No such property: StackTraceUtilsfor class:com.emc.msa.dmt.dmpool.MSADMTContext

Changes in the mashups have been done toinvoke the user-profile url at start-up whileinitial loading of the view. Changes also includethe view specific code change so that thenotificationList parameters are passed afterretrieval from the first invocation of themashup CheckProfileValidityMashup. Thishelps in avoiding unnecessary mashupinvocation to ICS_User Profile urls. Also, theAlertView and MasterDetail dialog do profilevalidation only once as part of the parent viewand not every time by each of the child views.

Release Notes

Fixed problems 15

Table 6 Fixed problems for the SolutionPack for EMC Smarts (for EMC M&R6.7u1) (continued)


SASP-1391, SR78756866

A mixed request of AND and OR Filter conditions to getthe notifications from the SAM server does not workproperly.

SASP-1357, SR77378298

Non-admin user not allowed to change color/colorschemes.

SASP-1036, SR76103892

Associate user disabled for admin user(s) for non-defaultcopies of the Notification report.

For the copy of the Notification report, includethe parent node and the Associate User andClear Customization options are enabled.

SU-54 MnR front-end gets unresponsive by more number ofmashup threads created.

SU-55, SR76550492

Cas Authentication exception on multiple instances ofthe Notification view reports

SASP-1634, SR80374902

Notifications lists are not reflecting on Smarts console onMnR Console.

The caching issue during user logon has beenaddressed for the same MnR instance fordifferent users.

Table 7 Fixed problems for the SolutionPack for EMC Smarts (for EMC M&R 6.6u1)


EMP-3260 /EMP-4253

A filter applied to a device column (such as HOST) in atable report does not apply to the corresponding nodes inthe left navigation tree. Selecting an unfiltered node inthe left tree displays a blank report in the right pane.

In the right pane above the table, click theCancel Filtering option to remove the filterfrom the table data.

SASP-535 VMs that were recently moved are not showing the fullset of VMs in the table.

SASP-494 Re-align Smarts SolutionPack Report Library nodes toreflect functionality.

SASP-564 Errors in the collector and topology logs are not comingin.

SASP-577 EMC M&R 6.5u1: The VirtualMachine and Hypervisorcount in the Smarts ESM Inventory Report does notmatch the count in Smarts INCHARGE-ESM.

SASP-586 Observed EMC M&R frontend sluggishness, and cannotview the historical data in the reports.

SASP-608 Adding domains to EMC M&R using the broker takes along time.

SASP-650 Populate data for all the columns in table reports.

SASP-652 Health is shown with metrics instead of domain name.

EMP-2927/SND-1424/ SR67271642

Notification List created at Smarts SAM level is notreflecting in the EMC M&R Dashboard.

Previously, when a Smarts administratorcreated a new Notification List for userprofiles, any updates to the new Notification

Release Notes


Table 7 Fixed problems for the SolutionPack for EMC Smarts (for EMC M&R6.6u1) (continued)


List (creation, revisions, or deletions) requireda service restart on the SAM to propagate thedetails of the Notification List in the alert-edaafeed and hence they did not reflect in the EMCM&R Dashboard.

The SAM server has now been enhanced topropagate the updates for the Notification List.

Ensure the presentation SAM server is at 9.4and apply SAM Patch 9.4.0.4 available on EMCOnline Support at https://support.emc.com.

After the SAM upgrade, configure theReplayNotificationsOnListCreation parameterto TRUE present in ICS_NLManager (defaultvalue is FALSE) which takes care of updatingthe Notification List changes/updates up frontwithout any need for the user to restart theservices. For instructions, see Workaround/Resolution section in SolutionPack for EMCSmarts on page 24.

Table 8 Fixed problems for the SolutionPack for Cisco Unified Communications Manager (forEMC M&R 6.8u5)


SASP-2438 The memory reports for Call Mangers are missing. In the snmp-masks.xml file and cucm-voip-snmp-masks.xml file, a new mask with thename CISCO-MEMORY-CM has been added.

Also, the OID .1.3.6.1.4.1.9.1.1348 has beenadded to the VOIP-CISCO-MEMORY_CM-discovery-actions.xml file.

Table 9 Fixed problems for the SolutionPack for Traffic Flows (for EMC M&R 6.8u5)


SASP-2438 Require to add reports for displaying the device CPUmemory used % for Juniper devices.

The top-level filter has been modified to displaydata for part JUNIPERCHASSIS-Routing-Engine.

SASP-2439 The Inbound and Outbound traffic rate must be the sameas the sampling type.

The temporal Aggregation has been modified tothe sampling type.

SASP-2440 The label in the reports are wrongly displayed asOutbound instead of Inbound.

The column name has been modified toOutbound.

SASP-2441 An error occurs in Host Conversations: Inbound volume isbased on bytes/sec instead of bytes.

The formula has been modified to calculatevolume instead of rate.

Release Notes

Fixed problems 17

Table 9 Fixed problems for the SolutionPack for Traffic Flows (for EMC M&R6.8u5) (continued)


SASP-2442 The report mismatches between Smart interface reportand Traffic flow interface report.

The formula has been modified to displayIfInOctets instead of rate of IfInOctets.

SASP-2445 The Aggregation issue occurs in application reports. The report structure has been modified todisplay bit rate and packet rate under the samenode.

SASP-2447 An issue occurs with the report structure. The data in theCONV table is not accurate, and this needs to beaggregated properly.

The filter has been modified to make the dataselected only from one node.

SASP-2448 The table reference issue occurs in 'Traffic origin fromTopTalker' report.

The filter has been modified to select data onlyfrom the SRCADDR Table.

SASP-2449 The table reference issue occurs in the conversationselection talkers and receivers reports.

The filter has been modified to select data onlyfrom the SRCADDR Table.

SASP-2450 Need accurate value displayed in the Inbound/outboundtable 'Selection of Traffic Origin from Top Receiver'.

The filter has been modified to select data onlyfrom the CONV table.

Known problems and limitationsAt the time of release, the following known problems and limitations exist. Whenapplicable, a workaround for the issue is documented. For issues related to the EMCM&R platform, see the EMC M&R 6.6u2, 6.7, 6.7u1, 6.8u2, 6.8u5 Release Notes.

SolutionPacks created on pre-6.4 versions of EMC M&R

Table 10 Known problems and limitations for SolutionPacks created on pre-6.4 versions of EMCM&R

Issuenumber

Problem description Workaround/Resolution

654772 After installing a SolutionPack, the ReportLibrary node does not appear in the tree inthe EMC M&R 6.4 platform.

SolutionPacks that were created on older versions of the EMCM&R platform require that you manually install the genericreports module to view the Report Library. To do this, run thesecommands from the host:

l /opt/APG/bin/manage-modules install generic-reports

l /opt/APG/bin/manage-modules.sh servicerestart all

When you re-login to the EMC M&R interface, the ReportLibrary appears.

Release Notes


SolutionPack for Acme Packet SBC

Table 11 Known problems and limitations for SolutionPack for Acme Packet SBC (for EMC M&R6.6u1)

Issuenumber


616770 This SolutionPack only supports theseSNMP tables:

l apCombinedSessionAgentStatsTable

l apSigRealmStatsTable

This is working as designed.If you use the alternate SNMP tableapSipSessionAgentStatsTable, which has the same data asapCombinedSessionAgentStatsTable, this SolutionPack does notwork. EMC M&R is expecting the unique performance recordsfrom apCombinedSessionAgentStatsTable.

651959 Received warnings in the SolutionPack logfiles.

This occurs because the collector uses an older API in somecases instead of a new API. No impact on product functionality.

651960 Some graphs under Registrationstatistics did not display data.

N/A

SolutionPack for Alcatel-Lucent 5620 SAM

Table 12 Known problems and limitations for SolutionPack for Alcatel-Lucent 5620 SAM (forEMC M&R 6.6u1)

Issuenumber


SASP-154 The Performance, Health & OAM reports and HTTPSsupport were not fully tested.

N/A

SASP-457 The legend and description of Memory/Buffer >

Allocated Memory Usage > Used report requireupdating.

N/A

SASP-458 The reports load slowly. This can happen in a large customer environmentthat does not have a dedicated database, Streamcollector, and front-end server.

SASP-532 Unable to delete Stream collector error log files fromWindows 2012 host.

There is no impact on data collection.

SolutionPack for Avaya Aura

Table 13 Known problems and limitations for SolutionPack for Avaya Aura (for EMC M&R 6.6u1)

Issuenumber


651913 The Phone Registration Summary report showsunregistered phones during a period of time.

This is working as designed. The report showsunregistered phone details which may not be expectedby some users.

Release Notes

SolutionPack for Acme Packet SBC 19

Table 13 Known problems and limitations for SolutionPack for Avaya Aura (for EMC M&R6.6u1) (continued)

Issuenumber


651865 An uninitialized value within @ossiDump error

appears in several log files.

Ignore the error: no impact on product functionality.

SolutionPack for Cisco Unified Communications Manager

Table 14 Known problems and limitations for SolutionPack for Cisco Unified CommunicationsManager (for EMC M&R 6.7u1)

Issuenumber


SASP-1670 If your deployment includes only the SolutionPack for CUCMand does not include the SolutionPack for EMC Smarts, extraunwanted devices are added to EMC M&R when devices areimported from EMC Smarts to EMC M&R. Only VoIP deviceslike CUCM and Gateway devices are expected.

N/A

SASP-1674,SASP-1691

The latest Broker status does not display Domain Managersfor the current non-default port. Initially, during the importingof devices from EMC Smarts, the default Broker port wasused. Later, we changed the port to a non-default port. Thebrcontrol -b command status still displays the Managers

associated with the default broker port.

N/A

SASP-1743 In the Discovery Center, Call Managers that were configuredbefore the upgrade of the SolutionPack for Cisco UnifiedCommunications Manager in EMC M&R 6.7u1 get removedwhen the SolutionPack for Cisco Unified CommunicationsManager is upgraded.

The SolutionPack for Cisco UnifiedCommunications Manager Summary Sheetprovides the procedure.

652077 The Time interval option did not display or was not collectedduring the SolutionPack install.

There is no option to increase the time-out inthe EMC M&R console. To increase the SNMPtimeout value, edit the snmp-polling-distribution.xml file under C:\ProgramFiles\APG\Collecting\SNMP-Collector\cisco-voip-cucm\conf and restart thecollector-manager cisco-voip-cucmservice.

652091 Additions to the SolutionPack installation instructions. Verify that the user apg has the right permission

to access the folder. Also, do not create theCDR repository in the root directory.

654738 After completing a SolutionPack for Cisco VoIP upgrade, theEMC M&R platform logs indicate that the upgrade was asuccess but when you log in to the EMC M&R console and

navigate to Administration, you are asked to re-enterCisco Unified Communications Manager (CUCM)information.

You must enter this information for thisSolutionPack to connect to CUCM. After thisconnection is made, data is populated in to thereports of the SolutionPack.

Release Notes


SolutionPack for EMC Network Configuration Manager

Table 15 Known problems and limitations for SolutionPack for EMC Network ConfigurationManager (for EMC M&R 6.8u2)

Issuenumber


SASP-2387 The compliance report in the NCM SolutionPack is inconsistentcompared to the data available under the Audit Trial tab of a devicein the NCM user interface.

N/A


Issuenumber


SASP-711 The Smarts NCM collector manager fails to start with the followingexception whenever a NCM DS is configured during a SolutionPackinstallation.

INFO – [2015-02-20 13:29:48 GMT] – n::a(): Loading external execution contexts from file: /opt/APG65/Collecting/XML-Collector/emc-ncm/conf/context.xmlat com.watch4net.apg.module.plugin.service.Bootstrap.main(Bootstrap.java:59)SEVERE – [2015-02-20 13:29:49 GMT] – Bootstrap::main(): Can't start Collector Manager!com.watch4net.apg.v2.collector.StartStopError: com.watch4net.apg.v2.collector.plugins.outputparsing.InitializationException: javax.xml.bind.UnmarshalExceptionwith linked exception:[org.xml.sax.SAXParseException; lineNumber: 22; columnNumber: 22; cvc-complex-type.2.4.b: The content of element 'execution-contexts' is not complete. One of '{"http://www.watch4net.com/XMLCollector":contexts}' is expected.]

When configuring a NCM device serveronly, disable the xml collector line fromthe emc-ncm collecting.xml file.When configuring a Combo server, leavethe configuration as is.

SASP-1307 Variable-name changes the impacted report after Upgrade ofpackage is done. The Number of Block read/hit report includes olddata as well as new data fetched from the EMC M&R database.

The stale entries will get cleared whenthe vstatus of these metrics becomeinactive.

SASP-1353 Socket connection error and Error flushing Backend error seen inNCM SP. NCM collector stopped collecting data, encountered errorwith Backend and Socket connection.

N/A

SASP-1481 Difference in metric count between the EMC M&R database and theManagement of Database metrics in the EMC M&R GUI.

N/A

SASP-1730,SASP-1742

While installing the SolutionPack for EMC Network ConfigurationManager, NCM v9.2.1 is listed in the support list and the ServerConfiguration NCM Version drop-down list shows NCM v9.2.1, eventhough NCM v9.2.1 is not supported.

No impact on product functionality. NCMversion 9.2.1 is not supported.

SASP-1740 If NCM 9.3 or NCM 9.4 is deployed in a distributed environmentwhere the database is remote, in SolutionPack for EMC Network

1. Connect to the database.

Release Notes

SolutionPack for EMC Network Configuration Manager 21

Table 16 Known problems and limitations for SolutionPack for EMC Network ConfigurationManager (for EMC M&R 6.7u1) (continued)

Issuenumber


Configuration Manager, you will not be able to see reports under theApplication Servers tab.

2. Execute the query: select * fromcm_systemThe system_name is empty.

3. Execute: voyencedb=# UPDATEcm_system SETsystem_name='<FQDN_AS_machine>';For example: voyencedb=#UPDATE cm_system SETsystem_name='linbgf128.lss.emc.com';

4. Restart the controldb service in casethe database is remote and thevcmaster service in the ApplicationServer machine.

SASP-1741 In a deployment with NCM 9.3 or NCM 9.4 and SolutionPack forEMC Network Configuration Manager is version 2.2 or later, when

you click Active jobs reports, either a blank report or exception isgenerated.

Upgrade to NCM 9.4.1.X or to NCM9.4.2.


Issuenumber


616721 The device servers do not appear. When the device server is a Windowshost, only remote shell collection is done.You must complete certain prerequisiteson the remote Windows host for theRemote Shell Collector to work, asdescribed in the APG Remote CollectorAdministration Guide in /opt/APG/Docof your EMC M&R instance.The Remote Shell Collector uses theWindows Remote Management ShellWinRM to poll the remote Windowshosts. Make sure the RemoteManagement Shell WinRM is installed onthe EMC M&R server and all Windowshosts being polled by the Remote ShellCollector.

654752 Additions to the EMC M&R platform upgrade procedure in theService Assurance Suite Installation and Configuration Guide for EMCM&R

1. Complete all the upgrade tasksbefore the UpdatingSolutionPackBlocks task in the EMCM&R Platform Update chapter.

Release Notes



Issuenumber


2. Navigate to Administration >

Centralized Management >

Logical Overview > Collecting >

Collector Manager:emc-ncmcollector.

3. Click Stop.

4. Log in to the M&R server.

5. For Linux, navigate to /opt/APG/Collecting/FailOver-Filter/emc-ncm/tmp-backend/

6. For Windows, navigate to ProgramFiles\APG\Collecting\FailOver-Filter\emc-ncm\tmp-backend

7. Delete all files from this Linux orWindows location.

8. Continue with the upgrade tasks byupdating the SolutionPackBlocks forthis SolutionPack.

SASP-597 Additional steps are required for the Certificate Monitoring reportsto work on the 9.4 NCM server. You must add the certificate fromthe voyence-ssl.keystore file in the NCM server to the

keystore file in the EMC M&R server. If not, the logs show acertificate and communication error and the Certificate Monitoringreports are empty.

On the NCM server, do the following:

1. Navigate to /etc/voyence.conf2. Run $JAVA_HOME/bin/keytool-export -keystore$VOYENCE_HOME/conf/voyence-ssl.keystore -aliasselfsigned -file<filename1>

3. When prompted for a password, click

Enter.

4. Run $JAVA_HOME/bin/keytool-export -keystore$VOYENCE_HOME/conf/voyence-ssl.keystore -aliasselfsigned-ip -file<filename2>

5. When prompted for a password, click

Enter.

On the EMC M&R server, do thefollowing:

1. Run <EMC M&R_JAVA LOC>/bin/keytool -import -keystore"<EMC M&R_JAVA LOC>/lib/

Release Notes

SolutionPack for EMC Network Configuration Manager 23


Issuenumber


security/cacerts" -file<filename1> -aliasselfsigned1Examples of <EMC M&R_JAVA LOC>are /opt/APG/Java/Sun-JRE/8.0u25 (for Linux) and C:\Program Files\APG\Java\Sun-JRE\8.0u25 (for Windows)

2. Type "changeit" for the

password.

3. Run <EMCM&R_JAVA_LOC>>/bin/keytool-import -keystore "<EMCM&R_JAVA LOC>>/lib/security/cacerts" -file<filename2> -aliasselfsigned2

4. Restart all EMC M&R services.

SASP-1493 Devices in non-compliant state become compliant late, but theCompliance report still displays the non-compliant stale data.

N/A

SolutionPack for EMC Smarts

Table 18 Known problems and limitations for SolutionPack for EMC Smarts (in EMC M&R6.8u2)

Issuenumber


SND-5803 Error message is displayed while scrolling down notificationsin M&R Smarts SolutionPack, if the number of notification inSAM is more than 10k.

Execute the following command in SAM to setthe number of notification to be viewed:curl -XPUT "http://<hostname or ipaddress of SAM>:9200/smarts/_settings" -d '{ "index" :{ "max_result_window" :<no_of_Notification> } }'

Table 19 Known problems and limitations for SolutionPack for EMC Smarts (in EMC M&R 6.7u1)

Issuenumber


SASP-1747 Action menu does not pick correct selected context in theTopology map. The action always works for the device which

To open actions on the other devices in thetopology map, select the device from the leftnavigation tree and launch topology map of that

Release Notes


Table 19 Known problems and limitations for SolutionPack for EMC Smarts (in EMC M&R 6.7u1)

Issuenumber


is always in context of the report accessed via left navigationtree.

device and access the actions menu for thatinstance.

Table 20 Known problems and limitations for SolutionPack for EMC Smarts (in EMC M&R6.6u1)

Issuenumber


SND-2485 Topology maps are not working as expected when M&R is6.5.3 and SAM is upgraded to 9.4.1 from 9.4. The topologymap is blank.

You must upgrade EMC M&R to 6.6u1 and installthe latest SolutionPack for EMC Smarts shippedwith EMC M&R 6.6u1 to access the newtopology map features.

SND-2444 In the topology map, right-click actions appear for linksbetween nodes. The right-click actions should only displaywhen you right-click on nodes. If you right-click on a link, theresult is a report for either of the two nodes.

N/A

SND-2437 In the topology map, right-click actions on an authenticationserver node display the default Category page and not theexpected Containment or Utilization & Performance reports.This also occurs for the wireless client class.

This is working as designed. When the report(Containment, Health, or Utilization &Performance) configured for the selected actionis not available, whatever report that is availablefor the device is displayed. If no report isavailable, the Object Details page is displayed bydefault.

SND-2436 In the topology map, right-click actions for a switch that isconnected to a VLAN do not display.

This is working as designed. For a topology map,right-click actions do not display resultingreports for devices that are defined as PartDetails even if they are connected to otherdevices that have Object Details.Right-click the device in the left navigation treeor in table reports.

SND-2699/ SND-2702

For Advanced Search, the More option does not loadavailable search results.

N/A

SND-2738 Advanced Search will work only when !vstatus=='inactive' i.ewhen metrics collected is active not for inactive metrics.

N/A

SND-2211 Object Details when selected for a notification from AdapterPlatform (INCHARGE-OI) in the EMC M&R Notification viewshows nothing. The message is "No information isavailable for the selected domain."Whereas, in the Smarts Notification Log Console, the BrowseDetails action shows detailed information.

N/A

SND-2725 EMC Smarts Group Map only works for classes/deviceshaving Physical connectivity map and hop count 1 for SmartsSP.

NA

Release Notes

SolutionPack for EMC Smarts 25

Table 20 Known problems and limitations for SolutionPack for EMC Smarts (in EMC M&R6.6u1) (continued)

Issuenumber


SND-2586 The topology map link in the right-hand side under a classnode is not clickable.

Traverse the left-hand side tree to the classnode and select the class node to display theTopology report.

Table 21 Known problems and limitations for SolutionPack for EMC Smarts (pre-6.6u1 versionsof EMC M&R )

Issuenumber


654519 In the Heatmap, some nodes are represented by the greycolor, but legend does not list grey.Available values are accessed as green, red, or yellow. If adevice is no longer in the topology, it may appear as greybefore being removed from the report. If a polling intervalreturns an UNKNOWN available status, the device may also

show as grey.

N/A

654565 When you double click on a notification in the Detailsscreen, tabs appear that pertain to each Source domain thatreceived the notification. Each tab shows the tree view ofthe affected objects topology in that domain.When you select tabs for certain notifications, the followingexception is thrown:

JavaScriptException: TypeError: Cannot readproperty "Relation" from undefined (#202) inat line number 202.

An example of this is when you have a Cable instancenotification from the ESM and IP servers. By double clickingon this Cable instance notification, the <ESM Server Name>and <IP Server Name> tabs appear. When you select the<ESM Server Name> tab, the above exception is thrown.

N/A

654725 The server tools do not show their on-going progress in apopup in the user interface.

This is working as designed. Server tools run inthe background and will only inform you whenthey are finished.

654769 There is approximately 5% increase in the CPU with theaddition of the Console-Mashups::mashupengine and

Console-Views::dojoviews web applications that are

deployed in Tomcat where the core EMC M&R is installed.These web applications do not increase the Heap memory.

N/A

654791 The Browse Details Property panel throws an error whenyou click on a child node with the percentage (%) characterin its name.

1. Access the URL http://<M&R_host>:58080/mashupengine

2. From Manage Service on the left, click

Open Mashup.

Release Notes


Table 21 Known problems and limitations for SolutionPack for EMC Smarts (pre-6.6u1 versionsof EMC M&R ) (continued)

Issuenumber


3. In the Open Mashup Dialog, type

common_utils for the Mashup-name.

4. In the functiondecodeNameFromEDAAString (line number354), delete the prefixdecodeURIComponent.

5. Save the mashup.

SASP-533 There are duplicate devices in Dashboard > Network >

Service Summary.

N/A

SASP-536 The hypervisor availability needs refinement. It showsthousands of legends.

N/A

SASP-539 The top level description is missing from NetworkSummary > Details by Device Type.

N/A

SASP-540 Router and switch are the only device types appearing in

Network Summary > Details by Device Type.

N/A

SASP-545 The Availability graph chart is missing from NetworkSummary > Details by Device Type > Routers.

N/A

SASP-554 Empty node is created under the Currently Active Eventsper Device Type Events report. This happens for eventsnot specific to a device. As a result, Device and Device Typeare empty. Events are listed when you further drill down inthe tree.

N/A

EMP-2927/SND-1424/SND-2361/SR67271642

When a Smarts administrator creates a new Notification Listfor user profiles, any updates to the new Notification List(creation, revisions, or deletions) require a service restart onthe SAM server to propagate the details of the NotificationList in the EMC M&R Dashboard.

This issue is fixed the ReplayNotificationsOnListCreationparameter is set.

Upgrade the presentation SAM server to 9.4.1and the Global Console to 9.4.1.In the Global Manager Administration Console,

select ICS Configuration > SystemDefaults and set theReplayNotificationsOnListCreation parameter toTRUE.

SND-2376 Snippet Graphs may not show data on the node in theTopology map initially.

User can toggle between the map types fromthe dropdown menu to get data in the graph.

Release Notes

SolutionPack for EMC Smarts 27

SolutionPack for Ericsson eNodeB

Table 22 Known problems and limitations for SolutionPack for Ericsson eNodeB (EMC M&R6.6u1)

Issuenumber


SASP-561 On Windows hosts, you cannot change the defaultdirectories that store the raw and processedperformance management XML files.

You must accept the default directories duringinstallation.

SolutionPack for Ericsson IMS IPWorks

Table 23 Known problems and limitations for SolutionPack for Ericsson IMS IPWorks (for EMCM&R 6.6u1)

Issuenumber


651306 The units of the disk-related metrics (such as, dskTotal, dskAvail,dskUsed) are expressed in kilobytes. These metrics appear as kilobytes

in the reports of the SolutionPack for Ericsson IMS IPWorks.

N/A

651307 EMC M&R implements the formula for multiple metrics as follows:(spatial.Sum(A)+ (spatial.Sum(B))/T, where EMC M&R

randomly picks up any period of metric A or metric B. Theimplementation should be: (spatial.Sum(A)/T) +(spatial.Sum(B)/T), where EMC M&R uses the T (period) of the

respective counter.

N/A

SolutionPack for Ericsson IMS MRFP

Table 24 Known problems and limitations for SolutionPack for Ericsson IMS MRFP (for EMCM&R 6.6u1)

Issuenumber


651314 In the GigabitEthernet reports, which computes data without ethernet headers,the ET_HEADER value is 22 due to the unavailability of the site data forverification. Based on the availability of VLAN headers, the ET_HEADER value iseither 22 or 18. The ET_HEADER value is one of the following:

l l 22 if the VLAN headers are present.

l l 18 if the VLAN headers are NOT present.

N/A

Release Notes


SolutionPack for Ericsson RNC

Table 25 Known problems and limitations SolutionPack for Ericsson RNC (for EMC M&R 6.6u1)

Issuenumber


SASP-562 On Windows hosts, you cannot change the defaultdirectories that store the raw and processed performancemanagement XML files.

You must accept the default directories duringinstallation.

SolutionPack for Huawei iManager M2000

Table 26 Known problems and limitations for SolutionPack for Huawei iManager M2000 (forEMC M&R 6.6u1)

Issuenumber


SASP-104 The Stream collector does not collect the cellfreqproperty of the obj1 type.

N/A

SASP-233 None of the metrics use math.spatial sum in their

formulas.

N/A

SASP-325 The default data directory that you accept during installationis not created in a distributed system. When reconfiguringthe SolutionPack on a virtual machine, the default datadirectory is removed when empty.

N/A

SASP-350 If you specified a directory without the correct accesspermissions in which to move the processed performancefiles, the Stream collector throws an exception saying thatthe directory is not found. It should state that the directorydoes not have the right access permissions to perform themove post processing action.

Make sure the apg user has read/write

permissions on the directory or if using anotheruser, make sure that user is in the same UNIXpermissions group as the apg user.

SASP-354 The report computation can take a considerable amount oftime.

Since the front-end server performs thecalculations, key performance indicators take along time to compute. For reports with a highnumber of KPIs, pre-compute and pre-aggregateto avoid this issue.

SASP-356 When you reconfigure the SolutionPack with the certificateoption on Windows EMC M&R platforms, source data filesare not written to the specified path. The Stream collectordoes not throw an error.

The Stream collector did not restart correctlyafter reconfiguration. Restart the Streamcollector.

SASP-532 Unable to delete Stream collector error log files fromWindows 2012 host.

There is no impact on data collection.

Release Notes

SolutionPack for Ericsson RNC 29

SolutionPack for Microsoft System Center Operations Manager (SCOM)

Table 27 Known problems and limitations SolutionPack for Microsoft System Center OperationsManager (SCOM) (for EMC M&R 6.6u1)

Issuenumber


653062 The following warning appears when collection is taking too much time and thecollector skips a polling cycle:

WARNING -- [2014-08-16 03:44:54 IST] -- m::c(): Error during theSQL collect!java.lang.NullPointerException at com.watch4net.apg.v2.collector.plugins.sqlcollector.i.a(SourceFile:51)at com.watch4net.apg.v2.collector.plugins.sqlcollector.i.b(SourceFile:152)at com.watch4net.apg.v2.collector.plugins.sqlcollector.e.f(SourceFile:214)at com.watch4net.apg.v2.collector.plugins.sqlcollector.e.i(SourceFile:291)at com.watch4net.apg.v2.collector.plugins.sqlcollector.e.compute(SourceFile:89)at com.watch4net.async6.EvaluatorTask.computeWithMDC(EvaluatorTask.java:176)at com.watch4net.async6.EvaluatorTask.run(EvaluatorTask.java:158)at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918) at java.lang.Thread.run(Thread.java:662)

If this happens often, increasethe polling period. Thisincrease will depend on the sizeand capabilities of your SCOMSQL server.

Known problems and limitations for SolutionPack for Microsoft SQL Server

Issuenumber


SRS-20568 The Host Details table in the SQL ServerInstance Overview report does not display physicalhosts.

There is no workaround available.

SRS-20567 Reports do not display data after upgrading to version3.7 of the SolutionPack.

The metrics and data have been normalized in version3.7 to be consistent with the other SolutionPacks.Once the new collection starts, data will getpopulated in the reports.

SRS-13047 The SQL Collector does not support SSL. SQL Servercollection uses the open source jTDS driver, whichhas an inherent bug with SSL support (see http://sourceforge.net/p/jtds/bugs/725/).

There is no workaround available.

Release Notes


SolutionPack for Optical Wavelength Services

Table 28 Known problems and limitations for SolutionPack for Optical Wavelength Services (forEMC M&R 6.6u1)

Issuenumber


SND-1466 Data collection may fail for a few CTPs because the CoriantIntelligent Network Manager is throwing an exception whensending a CTP request for a valid PTP.

N/A

SolutionPack for Traffic Flows

Table 29 Known problems and limitations for SolutionPack for Traffic Flows (for EMC M&R6.8u2)

Issuenumber


SASP-2397 The post install message after an install/upgrade displays theprocedure for flow table migration from V2 to V3 if an upgrade isdone from previous release to 6.8u2.

_* _* Datastore Migration

CAUTION: Do not run the flow-database-migration-V2toV3.ddlscript after fresh installation or SolutionPack reconfigurationprocess.For Linux systems: execute this script choosing Update/Upgradeoption at the linux cli for upgrade environment to migrate thetables from V2 to V3 :/opt/APG/Event-Processing/ElasticSearch-Writer/generic-traffic-flow/datastore-ddl/setup-datastore.sh

Note: Windows,users will have to copy the contents of the file toupgraded environment to migrate the tables from V2 to V3 :\APG\Event-Processing\Elasticsearch-Writer\generic-traffic-flow\datastore-ddl\flow-database-migration-V2toV3.ddland paste into the CLI of the datastore database.*_

While running the script setup-datastore.sh on an upgraded

setup from 6.7u1 , the following error occurs:

an error occured executing query 'CreateTable('FLOW_TOPINT_TOPN0',

[nullable 'TMSTMP' sint 'AUTO', nullable'FLOWID' slng 'AUTO', nullable 'PKTSIN' slng 'AUTO', nullable'PKTSOUT' slng 'AUTO', nullable 'PKTS' slng 'AUTO', nullable'BYTESIN' slng 'AUTO', nullable 'BYTESOUT' slng 'AUTO', nullable

Ignore the error: No impact on productfunctionality.

Note

If the user performs the upgrade from6.7u1 to 6.8u2, then running of thesetup-datastore.sh script is not

required. This is applicable only when theuser performs the upgrade from anyversion previous to 6.7u1 that is upgradefrom 6.6u1 and 6.5u4 to 6.8u2 .

Release Notes

SolutionPack for Optical Wavelength Services 31

Table 29 Known problems and limitations for SolutionPack for Traffic Flows (for EMC M&R6.8u2) (continued)

Issuenumber


'BYTES' slng 'AUTO', nullable 'ROUTER_SRC' slng 'AUTO', nullable'INTERFACE' sint 'AUTO', nullable 'PROTOCOL' ssht 'AUTO', nullable'L4_SRC_PORT' sint 'AUTO', nullable 'L4_DST_PORT' sint 'AUTO',nullable 'DST_ADDR' slng 'AUTO', nullable 'SRC_ADDR' slng 'AUTO',nullable 'PORT' sint 'AUTO', nullable 'ROUTER_SRC_NAME'varchar(128) 'AUTO', nullable 'SNMP_NAME' varchar(128) 'AUTO',nullable 'IP_TOS' sint 'AUTO', nullable 'DSCP' sint 'AUTO',nullable 'DSCP_ECN' sint 'AUTO', nullable 'APPLICATION_ID'varchar(128) 'AUTO', nullable 'APPLICATION_NAME' varchar(128)'AUTO', nullable 'APPLICATION_DESC' varchar(128) 'AUTO']

)' !

SASP-2082 In Traffic Flows, Elastic search resource configuration cannot handlelocalhost. While installing SolutionPack, all the Elasticsearch-writerconf files need to be updated with IP/FQDN, instead of localhost.Following is the list of files:

l conf/ES-DW-FLOW-ALLPORTS.xmll conf/ES-DW-FLOW-APPLICATIONS-TOPN.xmll conf/ES-DW-FLOW-CONV-TOPN.xmll conf/ES-DW-FLOW-DATA.xmll conf/ES-DW-FLOW-DSTADDR-TOPN.xmll conf/ES-DW-FLOW-HOSTS.xmll conf/ES-DW-FLOW-NOSNMP.xmll conf/ES-DW-FLOW-PROTOCOLS.xmll conf/ES-DW-FLOW-SRCADDR-TOPN.xml

For the workaround, you need to updatethe elasticsearch.yaml file

under /opt/APG/Databases/Elasticsearch/Default/conf with

the proper IP address of the host. Also,while installing the SolutionPack, ensurethat you provide the appropriate IPaddress or FQDN of the host in all blocksof the SolutionPack.

Table 30 Known problems and limitations for SolutionPack for Traffic Flows (for EMC M&R6.7u1)

Issuenumber


SASP-1748 Traffic Flows SolutionPack update is not working after upgradingcore from 6.6u1 to 6.7u1. If the customer clicks One-click update forthe Traffic Flows SolutionPack, it won't work.

For the workaround, refer to theupgrade/update procedure in the EMCService Assurance Suite 9.4.2 SolutionPackfor Traffic Flows Administrator Guide forEMC M&R 6.7u1.

Release Notes


Table 30 Known problems and limitations for SolutionPack for Traffic Flows (for EMC M&R6.7u1) (continued)

Issuenumber


SASP-1737 While upgrading from EMC M&R 6.6u1 to 6.7u1, the migration scriptis run after the SolutionPack installation to update the new columnsadded in the latest version.While running the migration script flow-database-migration-V2toV3.ddl on 6.7u1, following error occurs:

an error occured executing query 'CreateTable('FLOW_TOPINT_TOPN0', [nullable 'TMSTMP' sint 'AUTO', nullable 'FLOWID' slng 'AUTO', nullable 'PKTSIN' slng 'AUTO', nullable 'PKTSOUT' slng 'AUTO', nullable 'PKTS' slng 'AUTO', nullable 'BYTESIN' slng 'AUTO', nullable 'BYTESOUT' slng 'AUTO', nullable 'BYTES' slng 'AUTO', nullable 'ROUTER_SRC' slng 'AUTO', nullable 'INTERFACE' sint 'AUTO', nullable 'PROTOCOL' ssht 'AUTO', nullable 'L4_SRC_PORT' sint 'AUTO', nullable 'L4_DST_PORT' sint 'AUTO', nullable 'DST_ADDR' slng 'AUTO', nullable 'SRC_ADDR' slng 'AUTO', nullable 'PORT' sint 'AUTO', nullable 'ROUTER_SRC_NAME' varchar(128) 'AUTO', nullable 'SNMP_NAME' varchar(128) 'AUTO', nullable 'IP_TOS' sint 'AUTO', nullable 'DSCP' sint 'AUTO', nullable 'DSCP_ECN' sint 'AUTO', nullable 'APPLICATION_ID' varchar(128) 'AUTO', nullable 'APPLICATION_NAME' varchar(128) 'AUTO', nullable 'APPLICATION_DESC' varchar(128) 'AUTO'])' !

This is due to the column which was not existing in the previousrelease and the script is trying to update it. The migration script isdescribed in the EMC Service Assurance Suite 9.4.2 SolutionPack forTraffic Flows Administrator Guide for EMC M&R 6.7u1.

Ignore the error: No impact on productfunctionality.

SolutionPack for Transaction

Table 31 Known problems and limitations for SolutionPack for Transaction (for EMC M&R6.6u1)

Issuenumber


SASP-87 The Property Tagging filter is notreturning the Unit % value for

DigestMatch.

N/A

EMP-2120 Some fields in the SolutionPack forTransaction windows require additionalinformation in the pop-ups.

HTTP Transaction: Only use the Cookies field for a sequence ofdefined HTTP transactions. In this field, type the ID of thetransaction that was ran earlier in the sequence. The Transaction ID

appears in the Main Parameters window of the transaction in the

Transaction Collector Configuration Management interface.

SIP Transaction: The Pause Duration field is the time delaybetween the remote address sending the first OK message and theBYE message.

Release Notes

SolutionPack for Transaction 33

Table 31 Known problems and limitations for SolutionPack for Transaction (for EMC M&R6.6u1) (continued)

Issuenumber


FTP Transaction: If the Upload a file Command Type is used,

then the Local File Name field is mandatory. Specify a local file to

upload. This supports a regular expression (regexp). If CommandType is Retrieve File/Directory, then the Remote Target field ismandatory. Specify the resource on the remote FTP server for

command execution. Verify the Remote Target has enough space

for the file or directory that is being retrieved. MD5 Hash isoptional. The value can be populated with the expected MD5checksum value for the specified file. For Upload, the hash iscalculated before uploading the file on the FTP server. For RetrieveFile/Directory over a single file, the checksum is calculated once thefile download completes. No hash validation is performed on RetrieveFile/Directory over a directory or during a Delete. Similarly to thehash attribute, the match attribute allows you to specify a regex tomatch against the content of a specified file.

SFTP Transaction: You can perform authentication by setting a

password in the configuration file or specifying a private-keyattribute to indicate the path to the file containing the private keyused to connect to the server. When using the private-key attribute,you can specify a passphrase to decrypt ProcType: 4,ENCRYPTED,DES-CBC, DES-EDE3-CBC, AES-128-CBC, AES-192-CBC, and AES-256-CBC.

For more information about these transactions, see the APGTransaction Collector Administration Guide in the /APG/Doc folder of

your installation path.

EMP-2121 Data collection is not running or doesnot start and the latest reports are notavailable.

The file system where the EMC M&R platform is installed may be outof space. To check the file system utilization, do the following:Linux:

1. Run the #df -k command.

2. Check the available file system space for /opt/APG.

Windows:

l Check the available file system space by going to Start >

Computer.

Note

Always identify the SolutionPacks whose directories consume themost space and refer to their respective SolutionPack documentationto see if you can remove any logs or temporary data. Alternatively,you can increase the size of the file system in which a SolutionPack iswriting data.

Release Notes


Installation

For installation instructions about the EMC M&R platform, refer to the ServiceAssurance Suite Installation and Configuration Guide for EMC M&R.

For installation, configuration, and upgrade instructions for each SolutionPack, referto the dedicated SolutionPack articles.

Troubleshooting and getting helpFor product information and assistance, you can contact EMC Technical Support.

Procedure

l For documentation, videos, release notes, software updates, or information aboutEMC products, go to EMC Online Support at https://support.emc.com.

l For technical support, go to EMC Online Support and click Service Center.

You must have a valid support agreement to open a service request.

l Contact your EMC sales representative for details about obtaining a valid supportagreement or with questions about your account.

Release Notes

Installation 35

https://support.emc.com

Release Notes


Documents

EMC Smart Assurance Suite - VMware...Revision history Use this table to review the revisions made to this document. Table 1 Document revision history Revision Date Description 01 January