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Student Handbook 2016-17
CONTENTSPAGE
SECTION 1THE UNIVERSITY CENTRE IN CONTEXT 4
Assistant Principal for Higher EducationThe Programme Leader (PL)Academic AdvocateThe Module TutorThe Higher Education Administration TeamThe Higher Education Board of StudiesThe Programme Committee MeetingBoards of ExaminersHow can I Become Involved?
UNIVERSITY CENTRE INFORMATIONAND ADVICE OFFICE 7
How Can We Help You?How Can You Help Us?How Will We Contact You?Notice BoardMoodleITunes UE-Mail
KEY CONTACTS 9
ACADEMIC YEAR 2016-17 13
LEARNING RESOURCES 15Higher Education Library and Learning Resource CentreBorrowing LimitsOverdue Library Books/ResourcesLearning Resources Opening Times
ADDITIONAL SUPPORT 16
THE STUDENT VOICE Student RepresentationStudent Society GroupHow Can I Become Involved?
SECTION 2
WORKING IN PARTNERSHIP WITHTHE UNIVERSITY CENTRE 18
Student CharterAttendance
IllnessAppropriate Behaviour
STUDENT FINANCE MATTERS 19Payment of FeesHE Student Refund PolicyHigh Street BanksStudent Loans for Tuition FeesStudent Maintenance GrantsOpportunities Fund (SOF)Council Tax Certificates
SECTION 3
PROGRESSING THROUGH YOUR STUDIES
ASSESSMENT 21Formative and SummativeHow Do I Hand In AssignmentsHow We Will Mark Your Assignments Second and Double MarkingLate Submission of Assessment and Excessive Word CountReturn of CourseworkAssignment FeedbackWhat Happens If You Fail an Assessment?ExtensionsExtenuating (or Mitigating) CircumstancesChanging AwardsInterrupting Your StudiesWithdrawing From Your AwardPlagiarism, Cheating and Other Academic Offences
Academic AppealsComplaints Procedures
CAMPUS MAPs
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WELCOME
Welcome to the University Centre at North Lindsey College. We have established partnerships with the University of Lincoln, University of Huddersfield, University of Hull, Bishop Grosseteste University and with Sheffield Hallam University. We also have a long and highly successful reputation for our HNC and HND Engineering Programmes. Whether you have enrolled on a full time or part-time programme of study, I hope that your student experience proves rewarding, satisfying and most importantly enjoyable!
We are very proud of our reputation for providing a high quality and successful learning experience for students within North Lincolnshire. We have three HE buildings, the Dransfield Building, the Maurice Taylor (MT) Building and the HE Library and Lecture Suite. These buildings provide dedicated accommodation for our HE students.
We are also pleased to announce that our Engineering and Technology undergraduate provision will be located in the University Technical College, situated in the town centre. This provision includes engineering, construction and computing.
You will notice throughout this booklet that references are made to either the UTC or John Leggott College (JLC) to ensure that you receive the specific information relating to your studies.
2015-16 was another highly successful year for us! Our performance in the National Student Survey showed 88% of students were satisfied with their programmes. The average for college based higher education was 79%.
This handbook is designed to inform you of the academic and personal advice, guidance and support available to you, together with a brief outline of academic course management and quality assurance.
You will receive detailed subject/programme information from your Programme Leader. Reference copies of university regulations etc, are available within the University Centre Information and Advice Office on request, alternatively please visit the HE section on the College’s Virtual Learning Environment Moodle. Additionally, you will receive a copy of the North Lindsey College University Centre Charter.
Please take the time to familiarise yourself with the following procedures – it can save time and confusion later on!
The purpose of this handbook is to give you as much information as we can to help you get started and to find your way around as you begin your studies.
You will receive more information as you progress through your studies but you should keep this booklet as a guide.
Once again, on behalf of the HE Directorate Team and all of our staff, I wish you every success.
Maxina Butler-HolmesAssistant Principal for Higher EducationThe University Centre of North Lindsey College
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SECTION 1: THE UNIVERSITY CENTRE IN CONTEXT
The Assistant Principal for Higher Education and the Higher Education Directorate
The Assistant Principal for Higher Education holds ultimate responsibility for the University Centre with the Director of Higher Education ensuring that Programme Leaders and their teams are running courses to the appropriate academic standards and to maximise the quality of your learning experience. The Cognate Area Leaders (CALs) are in post to support the Director of Higher Education and co-ordinate groups of staff and programmes with day-to-day management responsibilities.
Quality Assurance Co-ordinator (QAC)
The Quality Assurance Co-ordinator works closely with the Director of Higher Education and the Cognate Area Leaders, and as a member of the Directorate Leadership Team plays an important role in ensuring that quality assurance processes are secure, efficient and effective in promoting the enhancement of students’ learning opportunities.
The Programme Leader (PL)
Programme Leaders hold responsibility for the day-to-day operation of your course. They co-ordinate the teaching teams which are made up of all your Module Tutors and liaise directly with the appropriate host faculty within the awarding University. The Programme Leader duties involve advising the college management regarding matters such as timetabling, equipment, library resources and teaching accommodation. They chair your Programme Committee Meetings as well as being responsible for the production of the Annual Monitoring Report which is forwarded to the relevant host faculty within the University and to the Higher Education Board of Studies. Thus, the Programme Leader is usually the first point of contact to deal with individual issues.
The Academic Advocate (AA)
You will also have a designated Academic Advocate who will hold regular tutorials with you to discuss progress through the year and provide feedback to you following assessments. In addition, you should feel comfortable to access your Academic Advocate at any other times for advice, support or to discuss any issues you may be experiencing. The AA is also there to engage deeper levels of learning and challenge your intellectual thinking, it is important that you attend at least four of your AA meetings with your designated AA throughout the academic year. Please inform your Academic Advocate if you are unable to attend an AA meeting
The Module Tutor
The role of the Module Tutor is to guide you through the learning and assessment of a particular module of study. They will be the first point of contact for any queries regarding subject content, assessment requirements and feedback received from assessments.
The Higher Education Administration Team
The Higher Education Administration Team are situated in the Nigel Dransfield Building and the office is open 5 days a week 8.30am – 6.30pm Monday to Thursday and 8.30am – 4.00pm on Friday. A range of services are available including assistance with UCAS and student finance issues; change of address details; registration with both the college and partner universities and forwarding messages to Programme Leaders/AAs, if they are not available to speak to. We also provide an assignment hand-in service for all students with written receipts and assignments logged in electronically.
There will be a member of the team at the UTC during Monday to Thursday mornings.
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Outreach and Engagement Officer
Introduced into the University Centre team during the last academic year, this role supports the outreach and engagement activities associated with the University Centre. The Outreach and Engagement Officer/s aim to promote the University Centre’s profile within our regional communities through the Children’s University and our outreach activities.
Working directly with Student Interns, this role also co-ordinates the Student Society Group (SSG) encouraging students to become actively engaged in internal projects, working groups and events which ultimately aim to improve the overall student experience.
Scholarship Development Managers
We are extremely fortunate to be one of 15 colleges leading on a national scholarship project with the Association of Colleges. This is a two-year project and 2016-2017 will be the first complete year of us being involved.
The Scholarship Development Managers are supporting the development of a new scholarship framework for the College based Higher Education sector. As part of this project we will be continuing to support our staff teaching teams with research and scholarly engagement initiatives which ultimately enhance the quality of the learning experience of our students.
Throughout the project, various opportunities will exist for students to be engaged, either as part of small scale project, research internship opportunities or through feedback.
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Meetings
The Higher Education Board of Studies (HEBoS)
This Board is responsible for the monitoring and review of all courses and reports to the appropriate university’s senior academic committee on the quality of programmes offered at North Lindsey College. In addition to College staff, university members are drawn from the faculties and quality functions. Final Year Student Representatives are invited to attend the Board of Studies to contribute their voice to studying higher education at The University Centre.
The Programme Committee Meeting
The Programme Committee's primary purpose is to enable the efficiency and effectiveness of communication regarding matters affecting staff and students associated with a particular course. The Committee (chaired by the Programme Leader) is made up of the course team, the Learning Resources Manager, and the Student Representatives and is essential in the maintenance of the quality of courses. It serves as a forum for open discussion between all parties in relation to the academic well-being of the course. The minutes are incorporated into the Programme Leader's Annual Programme Report, and so to ensure a well-balanced view, the involvement of students is crucial. There are usually 3 meetings throughout the year.
N.B For The University of Huddersfield provision, Student Panel meetings replace Programme Committees.
Boards of Examiners
There are no Student Representatives on these Boards which meet at the relevant university. Here individual students' results are discussed. Your module tutors will obviously be your support at Subject Boards and experienced Programme Leaders sit on the main meetings of the Examination Board to ensure that your results are processed fairly and accurately. The appointment of External Examiners by the universities further-more ensures that assessment decisions are fair and reflective of national standards.
Pearson Assessment Boards
For the BTEC HNC and HND programmes, awarded by Pearson, an annual assessment Board is chaired by the Director of Higher Education. This Board encompasses all subject areas, thereby ensuring consistency of the decision making processes. The External Examiners are invited to Board meetings.
How Can I Become Involved?
Should you wish to become a Student Representative, you will be invited to participate in an election process early into the start of the academic year. By virtue of your student status, however, you may normally contribute to the running of your course as representatives will gather your perceptions. Student Representatives are also encouraged to communicate with the Student Society Group (SSG) within the University Centre. Please refer to the Student Voice section.
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UNIVERSITY CENTRE INFORMATION AND ADVICE OFFICE
The Office is located within the Dransfield building, and the HE Administration team will assist you with any queries or problems.
How can we help you?
We can:
Help with your timetable queries Help to contact academic staff Advice on course related problems and refer to appropriate contacts Provide letters for your bank or other organisations Provide information about any cancellations/re-arrangements of classes Formally receive and acknowledge handing in assessments
How can you help us?
Whenever you come to the University Centre Information and Advice Office please remember to bring your enrolment card for proof of identity, You must provide us with accurate and up-to-date contact information. In order to be able to communicate with you we need to have up-to-date information. Letters relating to exam results will normally be sent to the home address you have provided on your enrolment form. If you move house or change your name, during term time, or during the summer, you must let the staff know. It is imperative all personal contact details, including telephone numbers (mobile, home, work) and e-mail addresses are kept up-to-date.
You will be shown how to update your Moodle Profile, but must also communicate any changes to: [email protected] or telephone 01724 294125/294600.
University Centre Information and Advice Office (Main Site) Opening hours
0830 to 1830 – Monday to Thursday0830 to 1600 – Friday
Contact detailsTel No:01724 294125 / 01724 294600Email: [email protected]
UTC Information and Advice Office (UTC) Opening hours
08.30 – 11.00 – Monday to Thursday
The University and College’s Student Records systems are fully compliant with the requirements of the Data Protection Act and Freedom of Information Act.
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HOW WE WILL CONTACT YOU
There are several ways in which we might contact you: Programme notice boards Moodle (VLE) News Forums E-mail Telephone
Student Identification
To ensure that we can maintain a safe and secure environment, all students will be required to wear a student ID lanyard which will also display their student ID badge.
Notice Board
Course information will be available on Moodle which is the NLC Virtual Learning Environment (VLE).
Moodle (VLE)
The virtual learning environment is another important source of information and notices will be posted here on a regular basis. This will include, for example, academic information, timetable changes and important dates such as examinations. Tutors will also use the VLE to post lecture notes for upcoming lectures and ones that have already taken place. You will receive a personal email with any Moodle news forum messages and so it is essential to keep your Moodle ‘profile’ up to date.
ITunes U
For those students studying FdA Children’s Learning and Development, FdSc Sport and FdSc Bioscience, programme documentation will be held on iTunes U. This will enable students to access Programme and module handbooks, as well as assessment briefs. Programme and lecture content will be stored here for students to access.
When you enrol you will receive a student email address. This will include your 8 digit student ID followed by @student.northlindsey.ac.uk e.g. [email protected]. All communications via Moodle regarding course notifications will be sent to this email address. It is important that you check this email account regularly so that you do not miss any communication from us.
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KEY CONTACTS
‘UTC’ indicates where a members of staff is located at the UTC site
The University Centre Leadership Team
Maxina Butler-Holmes Assistant Principal for Higher EducationE-mail: [email protected] Telephone - 01724 294154
Steven Johnstone Director of Higher Education E-mail: [email protected] Telephone - 01724 294624
Debbie Jensen Cognate Area Leader – Business, Education & Professional DevelopmentE-mail: [email protected] Telephone - 01724 294626
Jayne Kelly Cognate Area Leader – Health, Life & Social Sciences E-mail: [email protected] Telephone - 01724 294680
Dr Sean Casey Cognate Area Leader – Engineering & Technology (UTC)E-mail: [email protected] Telephone - 01724 293002
Higher Education Administration Team
Pam Rawlins HE Curriculum Quality and Data AdministratorE-mail: [email protected] Telephone - 01724 294600
Laura Gower HE AdministratorE-mail: [email protected] Telephone - 01724 294125
Laura Hills HE Administrator E-mail: [email protected] Telephone - 01724 294125
Quality Assurance Co-ordinator
Robert Brown Telephone - 01724 295381E-mail: [email protected]
Scholarship Development Leaders
Dr Dave CollinsE-mail: [email protected] Telephone - 01724 294276
Dr Jenny LawrenceE-mail: [email protected] Telephone - 01724 294128
Children’s University Co-ordinator
Dr Kate Simpson (UTC)E-mail: [email protected] Telephone - 01724 293004
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Programme Leader / Academic Subject Lead / Level Tutor
Janet Bee Programme Leader - Counselling E-mail: [email protected] Telephone - 01724 294314
Stephen Birchall Programme Leader – Computing (UTC)E-mail: stephen [email protected] Telephone - 01724 293003
Daniel Bown Programme Leader FdSc Life SciencesEmail: [email protected] Telephone - 01724 294251
Dianne Clarke Programme Leader Certificate In Education/ PGCE/ Academic Advocate Applied Studies & Children’s Learning Telephone - 01724 294250E-mail: [email protected]
Stephanie Codd Programme Leader - English & History E-mail: [email protected] Telephone - 01724 294627
Rob Garner Programme Leader Business and Management StudiesE-mail: [email protected] Telephone - 01724 295398
Colin Guthrie Subject Specialist Business and Management StudiesE-mail: [email protected]
Martin Hopley Programme Leader Health & Wellbeing E-mail: [email protected] Telephone - 01724 294127
Dr David Ibitson Academic Subject Lead (L6) – English & HistoryE-mail: [email protected] Telephone - 01724 294627
Sarah Mullins Programme Leader Social ScienceE-mail: [email protected] Telephone - 01724 294296
Mike Kelly Academic Subject Lead (L6) Social Science E-mail: [email protected] Telephone - 01724 295356
Gillian Reid Programme Leader Applied Studies & Children’s LearningE-mail: [email protected] Telephone - 01724 294625
Darryn Stamp Programme Leader Sport & ExerciseE-mail: [email protected] Telephone - 01724 295377
Dr Abbass Hashim Subject Lead - Mechanical Engineering (UTC)E-mail: [email protected] Telephone - 01724 293005
Elizabeth Stockdale Programme Leaders Children’s Learning and DevelopmentEmail: [email protected] Telephone - 01724 294625
Simon Topliss Programme Leader Construction (UTC)E-mail: [email protected] Telephone - 01724 293004
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Academic Advocates
David Allard Business & Management StudiesE-mail: [email protected] Telephone – 01724 294079
Debbie Abbott Applied Studies & Children’s LearningEmail: [email protected] Telephone - 01724 294625
Gill Walker Children’s Learning & Development Telephone – 01724 294625E-mail: [email protected]
Thaleia Ashley Business & Management StudiesE-mail: [email protected] Telephone – 01724 294079
Jie Bai Engineering (UTC) Email: [email protected] Telephone – 01724 293005
Simon Barradell Business and Management StudiesEmail: [email protected] Telephone – 01724 295398
Alex Beaumont Social Science Telephone – 01724 295356E-mail: [email protected]
David Cross Bioscience/ Biochemistry Telephone – 01724 295377E-mail: [email protected]
Marta Matloch Sport & Exercise Telephone – 01724 295377E-mail: [email protected]
Mak Hussain Sport & Exercise Telephone – 01724 295377E-mail: [email protected]
Dr Meftah Mehdawi Engineering (UTC)E-mail: [email protected] Telephone – 01724 293005
Misan Nikatsekpe BioscienceEmail: [email protected] Telephone – 01724 294285
Rebecca Northern Animal ManagementE-mail: [email protected] Telephone – 01724 294285
Catherine Griffith Certificate in Education/ PGCEE-mail: [email protected] Telephone – 01724 294627
John Hartland Counselling & Social Science E-mail: [email protected] Telephone – 01724 295356
Mohammed Izadian Engineering (UTC)E-mail: [email protected] Telephone – 01724 293005
John Lewak Computing / Engineering (UTC)E-mail: [email protected] Telephone – 01724 293003/3005
Sue Lloyd Certificate in Education/ PGCE E-mail: [email protected] Telephone - 01724 294627
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Sonia Mielczarek Engineering (UTC)E-mail: [email protected] Telephone – 01724 293005
Dr Pete Shinner HistoryE-mail: [email protected] Telephone – 01724 294627
Dr Kate Simpson Construction (UTC)E-mail: [email protected] Telephone - 01724 293004
Rick Smith Engineering (UTC)E-mail: [email protected] Telephone – 01724 293005
Hayley Stapleton Engineering (UTC) E-mail: [email protected] Telephone – 01724 293005
Mahdi Torabi Engineering (UTC)E-mail: [email protected] Telephone - 01724 293005
Sian Sayers Animal ManagementE-mail: [email protected] Telephone - 01724 294010
Jackie Twidle Business and Management StudiesEmail: [email protected] Telephone – 01724 294079
Dr Rachel Webster English Email: [email protected] Telephone – 01724 294627
Hayley Hudson Animal ManagementE-mail: [email protected] Telephone – 01724 294285
HND Computing (John Leggott College)
Denise EricksonE-mail: [email protected] Telephone – 01724 407076
Dawn BrealeyE-mail: [email protected] Telephone – 01724 407076
Richard GledhillE-mail: [email protected] Telephone – 01724 407076
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Academic Year 2016/17
How is the academic year structured?
An academic year is usually made up of two semesters (Semester A and Semester B), with feedback on assessments and guidance taking place between semesters and academic years. A full-time student will normally experience modules of study with associated assessment, equalling 60 CATS points per semester or 120 CATS points per year. A part-time student will take modules up to 90 CATS points. (CATS = Credit Accumulation Transfer).
Progression from semester A to semester B is automatic but for full-time students to proceed from one year (level) to the next, ALL modules must be passed by the September examination boards. Re-sit assignments / examinations have to be completed during August. Your Programme Leader will provide more information regarding the rhythm of the academic year during the Induction period. Programmes will also involve attendance during June and September. This is to provide feedback on performance and to assist preparation for the following year.
Term Dates: Undergraduate Programmes
Autumn Term: Year One Student Induction Week 19.09.16 – 23.09.16 Year One teaching commences 26.09.16
Returning Students 26.09.16 - 16.12.16
Spring Term: All Students 04.01.17 – 07.04.17
Summer Term: All Students 24.04.17 – 26.05.17
Semester Dates
Semester A 26.09.16 – 20.01.17 (total 15 weeks)
Semester B 23.01.17 – 26.05.17 (total 16 weeks)
Student Vacation Dates
Christmas 19.12.16 – 03.01.17
Easter 10.04.17 – 21.04.17
Term Dates: HNC/HND ENGINEERING
Autumn Term: All Students 19.09.16 – 16.12.16
Spring Term: All Students 04.01.17 – 07.04.17
Summer Term: All Students 24.04.17 – 16.06.17
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Student Vacation Dates: ENGINEERING
Autumn Half Term 24.10.16 -- 28.10.16
Christmas 19.12.16 -- 03.01.17
Spring Half Term 20.02.17 -- 24.02.17
Easter 10.04.17 -- 21.04.17
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LEARNING RESOURCES
Higher Education Library and Learning Resource Centre
This is located opposite the Dransfield Building and is dedicated to higher education students. Books can be referenced or taken out on a loan basis. There is a Reading Room, Research Room, both of which are for silent study. The newly refurbished Scholarly Engagement Room will be used for planned scholarly activities.
There is a vast collection of electronic resources available on and off campus through Moodle, some current journals are available on display and back copies can be accessed online. For those who can do so, evening use of the Library is particularly beneficial.
Computer access is available in The Learning Resource Centre and HE Library. There is a wide range of e-books which can be accessed through Moodle.
Library tours will be incorporated during the induction period. Leaflets detailing Learning Resources will be given to you for reference.
We have 24 laptops available that can be booked in advance or when you visit the library.
Borrowing Limits
Students are entitled to loan books for up to 3 weeks at a time and are able to renew these loans on 2 occasions only. A maximum number of texts will apply.
Overdue Library Books / Resources
Any student with outstanding library loans will not be able to progress to the next stage of their programme until these books / resources have been returned. Students who are in their final year of study will not be permitted to graduate or receive their certificate until all outstanding books / resources have been returned.
Learning Resources Opening times
Monday & Tuesday 8.30am - 9.00pmWednesday& Thursday 8.30pm – 8.00pm
Friday 8.30pm - 4.00pm
Saturdays 8.45am – 12.45pm
Christmas Closed
Holiday Periods 9.00am - 1.00pm
Half Term Breaks 9.00am - 4.00pm
For further information please contact 01724 294164
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NORTH LINDSEY COLLEGE - ADDITIONAL SUPPORT
Additional Learning Support
The Success Centre is here to support students at all levels of study. Difficulties covered range from medical issues and physical disability through to specific learning difficulties eg dyslexia. Many students access support for advice and information on a wide variety of topics associated with individual study needs, ranging from: Physical and mobility difficultiesHearing impairmentsVisual impairmentsSpecific learning difficulties including dyslexia and dyspraxiaMental health problemsMedical conditions e.g. epilepsy, chronic fatigue syndrome
We are also available to support on a full range of issues including:
1. Teaching arrangements – e.g. support with note taking2. Alternative examination arrangements3. Advice and assistance with applying for a Disabled Students’ Allowance4. Initial Screening to identify Dyslexia5. Referral for an assessment – for example, Dyslexia or Dyspraxia6. Referral for individual academic support, including study skills and mentor support
Disabilities may not be visible and often people are unsure about whether it is appropriate to contact us. If you are in any doubt we would encourage you to come and talk to us, as we may be able to offer you assistance. Please ask at the University Centre Information and Advice Office.
Contact detailsTelephone: 01724 294125 / 01724 294600Email: [email protected]
Counselling
A confidential counselling service is available to all students for a range of mental health issues . To make an appointment contact the Counselling Team based in A22 area (Lindsey Building). Contact can be made by email to [email protected], or by contacting Ann Cooper or Zoe Green by email or phone, who book the appointments.
THE STUDENT VOICE
You will be required during your time at the University Centre at North Lindsey College to provide feedback on your higher education experience.The opportunity to provide feedback will come in a variety of forms:
Programme Committee Meeting (PCM)Your Student Representative will attend these meetings, where he/she will share the thoughts, feedback and ideas of your student group
End of Module Questionnaires/Evaluations These will be distributed at the end of each module
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Higher Education Student Survey This survey will be distributed during March and April and provides students with an
opportunity to rate and comment on the quality of provision
National Student Survey (NSS) This survey is directed to students on the final year of their courses. The survey provides
students with an opportunity to make their opinions on their higher education student experience count at a national level. The results are analysed and used to compile a year on year comparison of data which:
o Helps prospective students make informed choices of where and what to studyo Enables the participating institutions to identify and improve in areas where the
student experience could be enhanced
Student Representation
Every programme of study will have student representatives voted in by their peers. The student representative will attend formal meetings, such as the Programme Committee Meeting and Higher Education Board of Studies and represent the views of the students on their programme. This is a really important role within the University Centre as student views are used to shape and change the programmes.
Student Society Group (SSG)
The Student Society Group allows student representatives to engage in a forum with other Higher Education student representatives to discuss their studies and the quality of provision and services offered.
During 2014-15, the Student Society Group contributed to University Centre projects. These included involvement in the early workings of a University Centre employability initiative, redrafting the Student Representative Handbook and a review of the facilities within the ‘Student Den’.
How Can I Become Involved?
Should you wish to become a Student Representative, you will be invited to participate in an election process early into the start of the academic year. By virtue of your student status, however, you may informally contribute to the running of your programme as representatives will gather your perceptions. Student Representatives are also encouraged to communicate with the Student Society Group (SSG) within the University Centre.
It is vitally important that the student voice is heard. Therefore, you are strongly urged to complete the surveys when requested.
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SECTION 2: WORKING IN PARTNERSHIP WITH THE UNIVERSITY CENTRE
Student Charter
The Student Charter, which has been developed by a group of staff and students, sets out the way in which everyone will work together to make your time in the University Centre enjoyable, successful and rewarding.
We are committed to developing a community of learning where staff and students work as partners, ensuring that everyone has a sense of belonging and that they have the opportunity to reach their full potential.
Students will find it useful to refer to this Student Charter alongside additional documentation you will receive as part of your chosen programme. Awarding body and programme level information contained in your programme specification, programme handbook and awarding body regulations will provide more detailed information to help you to succeed with your studies.
A copy of the Student Charter will be provided to you at enrolment. Additional copies can be found in the University Centre Information and Advice Office.
Attendance
In order to ensure that we can support you in the best possible way, we need you to attend all of your lectures and tutorials!
We recognise that all students, particularly those with dependents, may encounter difficulties during their studies which may have an adverse impact upon attendance or performance. There are many ways of managing such situations, but we do need to know.
We have an excellent reputation for providing academic support, so please ensure that you stay in touch with your Academic Advocate so that we can support you at the earliest convenience.
Please ensure that you dedicate time to your taught sessions, tutorials and assessment and do not allow work commitments to interfere with your studies. Work commitments will not be accepted as the basis for extensions to assignment deadlines or as grounds for extenuating circumstances.
You must make sure that you are available in the weeks during which assessments take place, including re-assessment periods in the summer, normally early-mid August. You should not book any holidays during the teaching and assessment weeks, including the re-assessment period. Ask your Academic Advocate for your Assessment Calendar and for re-assessment dates.
If you are funded by ’Student Finance England’ or another externally-sponsoring organisation you also need to understand that failure to attend for a consecutive three week period, excluding scheduled vacations, may result in the termination of your enrolment and your financial sponsors being informed. Please notify the Administration Office of any absences from lectures or seminars and speak to your Academic Advocate if you need their support.
It is therefore essential that we are notified of all absences by the student concerned and that any absence of ONE WEEK OR MORE is confirmed by the submission of a Medical Certificate from their GP. This documentation must be given to the HE Information and Advice Office at the time the incident occurs.
Illness
If you are taken ill for more than a few days you must inform your Programme Leader/Academic Advocate as soon as possible. If this is in the period leading up to assessment hand-in date or an examination, you should obtain a medical certificate from your doctor. You should ensure that any such certificate includes the exact dates on which you were ill and were prevented from working.
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Appropriate Behaviour
We are totally committed to the student learning experience, which can only take place in an atmosphere of mutual respect and courtesy. There will of course be occasions when you will disagree with your tutors and your fellow students; indeed most academics would be concerned if no such disagreement ever arose. However, we do expect you to handle disagreements in a reasonable manner, to use them as opportunities to challenge your own preconceptions and prejudices and to respect your fellow students’ rights to study and to express their views and opinions.
Parking
Students studying on the main site (Kingsway Campus) are able to park for free in the car parks situated to the front of the main buildings. Parking at the back of the College and beyond the barriers is only permitted for staff members
Students studying at the UTC have access to a car park situated a few minutes’ walk from the UTC building. You will receive a parking permit when you enrol which must be displayed when parking in this car park. No charge will be made for this permit. Please refer to the map at the back of this booklet.
STUDENT FINANCE MATTERS
Payment of fees
You must pay your fees – or ensure that they are paid by your employer/sponsor, Student Finance England, etc before the end of the academic year. It is vital that you understand your obligations in relation to the payment of fees. If you do not ensure your fees are paid in full the College may:
Withhold confirmed transcripts of marks and university certificates Refuse to re-enrol a student Effect the withdrawal of a debtor student seeking re-enrolment Terminate the enrolment of a student whose default in respect of tuition fees exceeds
twelve months Take reasonable steps to recover sums due, this may include using external debt recovery
agencies.
The regulations relating to the payment of fees are set out in the information provided by the Finance Department. You must ensure that you are familiar with these regulations. Information regarding payment of fees can be obtained from the University Centre Information and Advice Office in the Dransfield Building. The regulations relating to payment of fees are contained in the terms & conditions form you will be required to sign at enrolment.
If you do have any problems with payment of fees you should contact the appropriate member of staff in the Finance Office as soon as possible, ensure also that your Academic Advocate is aware.
HE Student Refund PolicyThis policy applies to all students, both full-time and part-time.
Students withdrawing within 2 weeks of enrolment will not be required to make any payment towards tuition fees
Students leaving after their initial enrolment and attendance and prior to the end of the Autumn Term will be required to pay 25% of the total programme fees due
Students leaving after the commencement of the Spring Term (7th January 2017) and prior to the Easter Break will be required to pay 50% of the total programme fees due
Students leaving after the commencement of the Summer Term and prior to programme completion will be required to pay the full amount
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It is your responsibility to inform the University Centre Information and Advice Office of your intention to withdraw from your studies. This will ensure that any costs to you are minimised. Your withdrawal will be formalised once you have completed the appropriate paperwork.
High Street Banks
Many banks offer specialist student accounts and deals, such as preferred rate overdrafts for students in higher education. It is therefore worth looking around to see what is on offer and informing your bank that you are a student studying higher education.
Student Loans for Tuition Fees
These are available to full time and part time students (subject to current Government funding criteria), from Student Finance England and are known as ‘Tuition Fee Loans’, Please refer to ‘Financial Support for Higher Education students’ by accessing the website www.direct.gov.uk. You need to ensure that student finance is in place prior to the start of your programme so that payments for tuition fees and maintenance grants (see below) can occur swiftly at the start of your studies.
Student Maintenance Grants
A Maintenance Grant may be available to you depending on your circumstances for independent students and students with children or adult dependants may qualify for a Childcare Grant and Parent Learning Allowance. Please refer to ‘Financial Support for Higher Education students’ by accessing the website www.direct.gov.uk.
Student Opportunity Fund (SOF)
This is often referred to as the Hardship Fund and is an amount of money the College holds in order to allocate to students facing financial hardship and difficulty. Applications to the fund can be made at any time throughout the academic year and forms can be collected from Customer Services. NB: This is NOT a loan and this is not repayable. To quality you must have applied for a student loan. If you are still in hardship you may apply to the fund for help. Following a standard assessment you may qualify for a termly payment based upon attendance or if you have an unexpected large expense you may qualify for a non-standard award to help towards the cost.
Council Tax Certificates
Exemption certificates will be arranged for full-time Students only. Please contact Registry for further details 01724 294052.
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SECTION 3: PROGRESSING THROUGH YOUR STUDIES
ASSESSMENT
For each module or unit that you study you will be required to complete a range of assessments. This may take many forms, i.e. an essay or report, a short test or examination, an individual or group project. The intention is that you should undertake approximately the same amount of assessment for each module or unit at each level.
University of Lincoln Assessment Regulationshttp://secretariat.blogs.lincoln.ac.uk/files/2013/03/Undergraduate-Regulations-2016-171.pdf
Sheffield Hallam University Assessment Regulationshttps://students.shu.ac.uk/regulations/assessment_awards/Standard%20Assessment%20Regulations%202016-17.pdf
University of Hull Assessment Procedures (section F1)http://www2.hull.ac.uk/administration/policyregister/qualityhandbook/sectionf.aspx
University of Huddersfield
Formative & summative assessment
Some of the assessments you will be asked to undertake are designed to identify any areas of development and enable your tutor to give you feedback. This sort of assessment is known as ‘formative’ and does not contribute to your marks for the module/unit. Work that does contribute to your mark is called ‘summative’. Some assessments may be both formative and summative, contributing to the mark for a module/unit but also preparing you for the next piece of work. Your tutor should make it clear whether any piece of work is formative or summative.
How do I hand in assignments? At the beginning of each of your modules/units you will be informed about deadlines for assignments to be handed in. All coursework is submitted by handing into the HE Information and Advice Office on a specific day, as outlined in your handbooks. If you are not sure about the submission date you should check with your tutor.
For students studying at the UTC or JLC, you will be required to submit your assessments into the Academic Staff Room where your assessment will be logged and you will be issued with a receipt.
The following checklist should be adhered to when submitting work:
1. Always hand your work in on time. You will be given a date for the submission of work. This applies to all students. Any work given in late may not be marked, and is subject to any universities policy covering late submission, often resulting in a reduction of marks awarded. If circumstances arise which will affect your ability to meet the submission date, a formal approach should be made to the Programme Leader for an extension before the submission date. This has to be approved before any extra time can be given.
2. Always attach a recognised front sheet to your work (these are located at the University Centre Information and Advice Office). For students studying at the UTC or JLC, assessment front sheets will be available for you at the Academic Staff Room or alternatively will be available on Moodle.
3. You must clearly state your name, student ID number, course assignment title, programme title, due date and the tutor concerned. Feedback will be completed by the tutor and
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returned to you when marked. NB. Students studying on University of Hull and Bishop Grosseteste awards are required to submit assessments anonymously providing your student ID number.
4. All assessments must be handed in to the University Centre Information and Advice Office, in the Dransfield building, unless you have been specifically asked to submit work electronically only. For students studying at the UTC or JLC, you will be required to submit your assessments into the Academic Staff Room where your assessment will be logged and you will be issued with a receipt
5. Always get your ‘assignment record sheet’ signed when submitting your assignments as this is your only proof that it has been handed in. KEEP IT SOMEWHERE SAFE.
6. Where specified in the module/unit handbook, you must submit your work electronically through ‘Turnitin’ on Moodle.
You may post work to the University Centre Information and Advice Office but not to academic staff. This should be sent by recorded delivery and the envelope clearly marked as coursework (it is helpful if you also indicate the module/unit code and title). Remember to leave enough time for posting. Please note: we cannot accept coursework sent only by e-mail.
How we will mark your assignments
When your Tutor explains what assignments are required to complete for each module/unit, you will also be given an indication of what it is that they will be looking for when they come to mark your work. The ‘marking criteria’ will vary according to the type of assessment but you should have a good idea what it is you have to do to achieve a good mark. It is always a good idea to discuss any assessment plan with your Tutor to ensure you will achieve the learning outcomes of each assessment.
Second and Double Marking
To ensure consistency and that your work is graded at the correct level, a sample of each assessment component will be second marked and moderated in accordance with the relevant university policy.The rationale for the use of double and second marking:
a) to ensure standards are achieved and recognised through the award of appropriate marks;b) to assure students that their work is assessed objectively and against clearly defined,
published, assessment criteria.
The following are the definitions of double and second marking and moderation:
Double MarkingThe marking of work independently by two tutors where both are unaware of each other’s mark or comments.
Second MarkingThe marking of work by two tutors where the second tutor is aware of the mark given by the first tutor.
ModerationThe review and potential adjustment of a set of marks for a particular module/unit.
Late submission and excessive word count penalties. Each awarding body has slightly different policies. Please refer to the following table:
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Late Submission of Assessment and Excessive Word CountInstitution Late submission Over length assessment
University of Lincoln
A penalty will be applied of a reduction of 10% per each whole or partial working day late, For example when an assignment warranting a grade of 58 is submitted a day late, than a mark of 48% shall be recorded.
Students are expected to remain within 10% of the prescribed word count. If an assessment is outside of the 10%, a penalty may be applied.
University of Hull
The late submission penalties to be applied to coursework are: • Up to and including 24 hours after the deadline, a penalty of 10%• More than 24 hours and up to and including 7 days after the deadline; either a penalty of 10% or the mark awarded is reduced to the pass mark, whichever results in the lower mark• More than 7 days after the deadline, a mark of zero is awarded
The penalties which must be applied to work which is over length are:• 10-20% over the specified word limit, a penalty of 10%• more than 20% over the published word limit, the work will be awarded a mark of zero
Sheffield Hallam University Late work will be awarded a zero and cannot be resubmitted until the referral period in August.
Students are expected to remain within 10% of the prescribed word count. If an assessment is outside of
the 10%, a penalty may be applied.
Pearson BTEC
Late submission of work could prevent students from achieving Merits and Distinctions if time management forms part of the criteria, therefore it is important students submit on time.
Whilst students will not be penalised for over length assessments, they do need to be encouraged to write concisely as this is part of developing their academic skills and it is also an essential employability skill. Consequently, as students’ progress it is recommended that Programme Leaders provide guidance on the number of words the student should aim for in order to provide a concise answer.
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Return of coursework
We are committed to ensuring that we provide timely and developmental feedback on assessed work. You will be notified of when feedback will be provided to you following the submission of assessed work.
Assignment feedback
When assignments are returned they should include sufficient feedback from the marker to allow you to understand broadly why you received the mark you were given. The format that the feedback takes will vary across modules/units and from assignment to assignment but it should be sufficient for you to understand what you did well and areas you need to develop. This may be offered verbally, written or electronically. It is important that you understand the feedback given as this is an important process in developing your own studies and reading.
What happens if you fail an assessment?
The rules governing this situation are set out in the relevant university regulations and you should read them carefully. If you fail too many assessments it may, for example, affect your right to proceed to the next year of your studies. However, within these regulations you should, within certain limits, be entitled to retake failed assessments, although the mark you receive in these circumstances is usually capped at 40%. Your Programme Leader/Academic Advocate will advise further. You must refer to your university & programme Assessment Regulations.
Unforeseen Circumstances: is this the end of the road?
Extensions
We encourage students to manage their time effectively and plan to meet the deadlines set for assignments; however we also recognise that unforeseen circumstances can impact on timely completion of work. If this happens you can apply for a short extension to your deadline, using an extension request form, available from your Programme Leader. Module/unit tutors cannot grant extensions although they can provide support and advice completing the necessary paperwork.
Applications must be received before the deadline date, so it is a good idea to make sure you have an extension form available, just in case. Extension requests cannot be approved on the grounds of external work pressures, computer malfunction or a failure to back up your work, it must be something that you could not predict or prevent. Programme leaders will consider the evidence provided and if approved, provide a revised deadline date.
Extenuating (or Mitigating) Circumstances
Sometimes unforeseen circumstances have a longer term impact on your ability to complete your work, or you may have for example, attended an exam, but know the circumstances may have impacted on your ability to achieve. If there are unexpected circumstances that are impacting on your ability to complete assessments, which cannot be supported through an extension request, then you should apply for extenuating circumstances. Evidence will be required to support your claim, for example; evidence of hospital admission that matches the dates of the assessment; or a letter from a doctor; a police crime report; or a death certificate.
Extenuating circumstances forms are available from the HE Information and Advice Office and must be returned to the HE Information and Advice Office, with the relevant supporting evidence, where they will be date stamped, before being considered at the next Extenuating Circumstances Panel meeting. For students studying at John Leggott College (HND Computing) or the UTC (Engineering, Construction and Computing), these forms will be available on Moodle. You will receive written
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notification of the Panel’s decision. Your Programme Leader will advise about the time limits for applications, but generally you should aim to apply within 7 days of the deadline. Later applications may be considered, but you may be required to explain the delay, so it is always recommended that you apply as soon as possible, even if you think you might not need mitigation.
Reasons which will not generally be accepted in mitigation [not exhaustive]: Last minute failure of computer Failure to save back-up copies External work pressures Pregnancy/ child birth, unless there is evidence of complications Holidays
The important message here is to always communicate with your Academic Advocate and the Programme Leader so that they can provide timely and accurate advice about your options.
Changing Awards
If you decide that you have registered on the wrong award, for example you discover that you are not covering the subjects that you thought you would be covering; there are very limited possibilities for you to change to another award.
You may only transfer your registration if you gain the approval of the Cognate Area Leader (CAL) and, if you are a full-time student, you must make the transfer before the seventh week of teaching in an academic year, or at the end of the academic year. If you are a part-time student you may only transfer if it is clear that you will be able to complete the relevant assessments of your new award in the teaching session assigned to the current cohort of that award.
Before making any application to transfer your award you should also contact ‘Student Finance England’, or any other body which is sponsoring you, to ensure that the change conforms to their rules and that they will continue to fund you. You are able to transfer from full time to part time, but this has financial implications and your AA will be able to advise you further.
Interrupting your studies
If you need to take a break from your studies, for some important reason, you may do so for a specified period of time with the consent of the Cognate Area Leader (CAL). Before making such a request however you should seek advice from your Academic Advocate. You must also seek the approval of any organisation which is sponsoring your studies. You may not, normally, apply to suspend your studies within five weeks of the completion of the module. If you do suspend your studies you do not have an automatic right to return to the same programme as you were studying when you left. Modules might have changed in the meantime.
Withdrawing from your programme
If you feel that you need to withdraw from your studies completely you should seek academic advice before you commit yourself. Often problems which seem insuperable can be resolved and, where they cannot, it is of great help to the College to have a better understanding of why students are leaving. It is also important that you consult with any organisation which is sponsoring you before you make a decision to withdraw. While you may have valid reasons for not wishing to continue with your studies at this time it is important that you do not close off options should you wish to return to higher education at a later date.
Part time study might be an option to consider rather than withdrawing completely from a full time programme.
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It is your responsibility to inform the University Centre Information and Advice Office of your intention to withdraw from your studies. This will ensure that any costs to you are minimised. Your withdrawal will be formalised once you have completed the appropriate paperwork.
Alternative Exit AwardsInterim awards are available if you decide not to continue as follows:
Certificate of Higher Education120 CATS
Diploma of Higher Education240 CATS (min 120 @ Level 2/3)
Ordinary Degree300 CATS (or at least 120 @ Level 2, 60 @ Level 3)
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PLAGIARISM, CHEATING AND OTHER ACADEMIC OFFENCES
The University Centre expects to be able to judge academic performance on the basis of the individuals work, and that a student will not try to obtain an unfair advantage over other students. Academic offences are taken very seriously and can often lead to significant sanctions, such as a reduced honours classification, dropping out of honours altogether, or even failing the course. The University Centre is likely to take a particularly strong view of any case in which one student has copied another, or has obtained ‘ghost-written’ material from a web-site or other source. Whatever such sources may say about ‘fair use’, handing in work that has actually been produced by someone else is likely to be regarded as cheating, unless the source is fully and clearly acknowledged.
By far the most common academic offence is plagiarism, which means including in your work, without highlighting this, work actually copied from other people or sources – this includes thoughts, ideas, or images as well as actual text taken from somewhere else. Whenever you are using work not originally produced by you, and are handing that in for assessment in your name, you must state clearly that you are borrowing from the source(s) that you have used. The safest and most satisfactory way is to ensure that text appears as proper quotations, with a full reference to the author/source given. If you are paraphrasing, it is still essential that you ensure that the person marking your work can easily see that you are using any material that you have found in another source. Academic conventions about referencing should be explained to you at an early stage in your course – if in any doubt, ask your lecturers, Academic Advocate or Programme Leader.
University of Lincoln
The Regulations and other information about Academic Offences can be found at http://secretariat.blogs.lincoln.ac.uk/student-contention/academic-offences/
Sheffield Hallam University
Sheffield Hallam University believes strongly in the importance of academic integrity and supports the development of good academic practice. As such it takes breaches of academic conduct very seriously and all allegations of academic misconduct will be investigated according to the:
ACADEMIC MISCONDUCT POLICY FOR UNDERGRADUATE AND TAUGHT POSTGRADUATE COURSEShttps://students.shu.ac.uk/regulations/conduct_discipline/index.html
These are applied with full regard to the principles of equity and fairness.
Academic misconduct is committed when a student does not follow published assessment protocols or tries to gain an unfair advantage by breaking, or not following, the academic regulations concerning any part of the assessment process. This procedure applies to all students on taught courses engaged in any University assessment activity whether on or off site including collaborative programmes.
The University of Hull
The regulations provide a mechanism through which any form of unacceptable behaviour by a student used in pursuit of the award of a University of Hull qualification may be investigated and, if proven, penalised. They apply whether the qualification is professional, academic or any combination of the two, and whether offered solely by the University or in conjunction with any academic, professional or other institution in the United Kingdom or otherwise.
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Regulation on the Use of Unfair Means (Follow the link and select Section F8)http://www2.hull.ac.uk/administration/cdte/quality_standards_framework/qualityhandbook/sectionf.aspx
The University of Huddersfield
The University regards any action by a student that may result in unfair academic advantage as a serious offence. It is your responsibility to ensure at all times that the assessments you complete are all your own work and that you have used relevant referencing technique correctly and in full. The full set of regulations which govern academic integrity can be found under Section 4, Assessment Regulations 3 and 4 at http://www.hud.ac.uk/registry/regulationsandpolicies/studentregs
During taught sessions and tutorials, and during all other time spent on campus, on placement and with other students and staff, you should bear in mind the University’s Fitness to Practice Regulations (Under Section 9 at http://www.hud.ac.uk/registry/regulationsandpolicies/studentregs). Students on professional courses must behave professionally at all times.
Pearson (Edexcel)
Please refer to the Assessment Policy for Higher National programmes which is available on Moodle.
ACADEMIC APPEALS
The following paragraphs are extracted from the partner universities regulations.
University of Lincoln Students’ results from assignments/modules etc remain provisional until confirmed by College Boards of Examiners. Once results have been officially released, it is possible to ‘appeal’ against the Boards’ decisions. Any disputes with a Board’s decision must be raised promptly – you have 10 working days from the release of results. You are encouraged to try to resolve concerns informally with your tutors or other staff, for example if you think there has been a mistake; otherwise you can ask for a ‘Review’ of the Board’s decision if you have reason to believe that there were some relevant and material circumstances that the Board may not have taken account of when judging your performance. If so, it is your responsibility to provide the evidence about this. There is a form to complete, which you can get from the University Secretariat’s webpage: http://secretariat.blogs.lincoln.ac.uk/student-contention/academic-reviews-and-appeals/
The Regulations and other information about the Review and Appeal Procedures can be found at this location.
Students who are enrolled on University of Lincoln courses at other institutions, such as Partner Colleges, are covered by the University of Lincoln procedures.
The University of Hull
The mark to be awarded for an individual piece of assessed work or the award of an overall mark or classification for an award, shall be regarded as a matter for the academic judgement of the examiner or examiners, or the Board of Examiners concerned. As such, matters of academic judgement shall not be appealable under these or any other regulations or procedures of the University of Hull.
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A candidate who wishes to question marking processes shall be entitled to ask the academic department responsible for the module to confirm that the work has been marked in accordance with the regulations and procedures of the University in force at the time. Provided the academic department confirms such in writing, the matter shall be deemed closed and the mark or other decision upheld.
Decisions which may be appealedSubject to Regulation 4, a candidate for an undergraduate or taught postgraduate programme of study may appeal against the recommendation or decision of a Module or Programme Board of Examiners, or of an academic Department or Faculty:
to terminate the candidate's programme of study for non-compliance with the attendance and/or submission requirements of the programme
to terminate the candidate's programme of study on grounds of professional unsuitability or professional misconduct
to exclude the candidate from an examination, dissertation, placement or other form of study or assessment forming part of the candidate's programme of study
to award or refuse to award the candidate the qualification or classification of the qualification
any other decision of an Academic Department, Faculty or Board of Examiners concerning the academic progress of a candidate (excluding matters covered by Part IV of these regulations)
Grounds for Appeal
A candidate may appeal on one or more of the following grounds:
that there existed circumstances affecting the candidate's performance of which the examiners had not been made aware when the recommendation or decision was made, and that had the examiners been aware of those circumstances it was reasonably likely that the examiners would not have made the recommendation or decision, or would have made a different recommendation or decision
that there were procedural irregularities in the conduct of the assessment process (including administrative error), of such a nature as to cause reasonable doubt as to whether the examiners would have reached the same conclusion had the irregularities not occurred
that there are reasonable grounds to believe that the recommendation or decision was influenced by prejudice or bias on the part of one or more of the examiners
Academic Appeals Regulations can be located on your Moodle Page.
Sheffield Hallam University
You may only appeal if there are valid grounds to do so. There are specific grounds for each decision making body as outlined below.
You may appeal against a decision of a Departmental Assessment Board and request that it is reviewed if you can demonstrate that:
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There has been an error or irregularity in the assessment process The decision was not in accordance with the approved assessment regulations for your
course
You may appeal a decision of an Extenuating Circumstances Panel and request that it is reviewed if you can demonstrate that:
There has been an error or irregularity in the process by which the ECP has considered your claim
The ECP's decision is not in accordance with the regulations for considering extenuating circumstances as set out in the Extenuation Policy
The ECP has taken insufficient account of the extenuating circumstances you presented
You may appeal against a decision of an Academic Conduct Panel and request that it is reviewed if you can demonstrate that:
There has been an error or irregularity in the process by which the ACP has considered your claim
The ACP decision was not in accordance with the Academic Misconduct Policy The ACP had taken insufficient account of the explanation presented to the Panel
Please note that disagreement with academic judgement cannot in itself constitute grounds for appeal. The definition of academic judgement by the Office of the Independent Adjudicator is 1 "a judgement that is made about a matter where only the opinion of an academic expert will suffice". This means that you cannot question academic judgement: that is the decision made by academic staff on the quality of your work or the assessment criteria being applied to mark your work.
ACADEMIC APPEALS POLICY AND PROCEDURE FOR TAUGHT STUDENTShttps://students.shu.ac.uk/regulations/appeals_and_complaints/index.html
University of Huddersfield
An appeal may only be made in relation to the decision made by the Assessment Board. Given the existence of procedures for complaint during the study period, alleged inadequacy of tuition or other arrangements (including feedback) during the period of study do not constitute grounds for requesting a review of the Assessment Board’s decision. See Section 4, Assessment Regulations 7 at http://www.hud.ac.uk/registry/regulationsandpolicies/studentregs/
Leave to appeal will only be granted on one or both of the following grounds;a) that there is evidence of a material irregularity (including administrative error), either in
the conduct of the assessment itself, or in the proceedings of the Course Assessment Board, which substantially affected the Course Assessment Boards decision;
b) that the student was subject to personal extenuating circumstances at the time of the assessment, which:
i. were unforeseen and outside of his/her control,ii. were not made known to the Course Assessment Board via the Extenuating
Circumstances panel for a demonstrated, valid reasoniii. resulted in significantly impaired performance.
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A student may apply for leave to appeal to the Academic Misconduct Committee regarding a penalty imposed by the Academic Conduct Officer or Deputy following the School hearing. Such appeals must be made in writing to the Head of Registry not later than 10 working days after the decision has been issued to the student. See Section 4, Assessment Regulations 5 at http://www.hud.ac.uk/registry/regulationsandpolicies/studentregs/
Leave to appeal will only be granted if: the student can demonstrate a material irregularity has occurred the student presents extenuating circumstances which for very good reason could not
be presented at the original interview.
Pearson (Edexcel)
Please refer to the Assessment Policy for Higher National programmes which is available on Moodle.
Complaints
The College has a Complaints Procedure, specifically for Higher Education, which covers most (but not all) of a student’s experiences. If you think something is unsatisfactory, it is always best to try to resolve it quickly and informally, either directly with those concerned, or with your Academic Advocate or Programme Leader. In most circumstances, the University Centre will expect you at least to try to do this - many issues arise from simple misunderstandings, lack of proper communication, or administrative or process errors, which can be satisfactorily resolved by swift local action. Your Student Representative may be able to help.
Informal resolution through liaison with the Cognate Area Leaders or Director of Higher Education will almost always provide a satisfactory outcome for all.
The College Complaints Policy is available through the University Centre Information and Advice Office.
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IF YOU HAVE READ THIS FAR, WELL DONE!
PLEASE CONTINUE TO REFER TO THE HANDBOOK THROUGHOUT THEACADEMIC YEAR.
IF IN DOUBT…….PLEASE ASK!!
BEST WISHES FROM ALL OF THE UNIVERSITY CENTRE TEAM FOR A HAPPY, ENLIGHTENING AND SUCCESSFUL YEAR OF STUDY.
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University Technical College (UTC)
Parking arrangements for students studying:
EngineeringComputingConstruction
Parking Permits
You will be issued with a yellow parking permit from a member of the academic staff team.
This permit will enable you to park for FREE in the ‘Car Park’ identified on the map.
Please ensure that you write your vehicle registration on the permit and display in your windscreen when using this car park.
Please note that this car park can only be used Mon-Fri between normal college opening hours.
We will not be held responsible for any parking fines / tickets issued due to this parking permit not being displayed.
A new parking permit will be issued to you for the period November 2016 – July 2017.
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