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ELIZABETH A. SALINAS7018 Forest Pine St.
San Antonio, TX 78240Cell: (210) 430-0521 E-mail: [email protected]
OBJECTIVE
To obtain more experience and establish a responsible and rewarding career as a Manager in the Human Resources field, where I can utilize my education, credibility, dependability, training, experience, administrative and organizational skills and computer knowledge.
SUMMARY OF QUALIFICATIONS
Three years of supervisory experience; Four years Non-Exempt level HR experience’ Nine years Exempt level experience as a HC Business Partner; Bachelor’s Degree in Business Administration; Able to work independently and as a cooperative team member; Able to create buy-in with knowledge and credibility; Promotes and champions change; Excellent leadership skills and exceptional credibility among the management team and staff; Self-motivated and detail-oriented with the ability to multitask; Ability to adapt to new concepts and responsibilities with great initiative; Possesses strong interpersonal communication skills with all levels of management; Computer literate with a typing speed of 75 wpm.
Advance knowledge on the following computer programs: MSSuite, Lotus Notes, Deltek Timesheet System, LexisNexis, Orange Tree, Fieldglass, iCIMS, and Internet Explorer.
EDUCATION
Wayland Baptist University San Antonio, TX 78233Degree earned: BSOE/Business Administration June, 2007
St. Philip’s College San Antonio, TX 78204Degree earned: AAS/Administrative Assistant December, 2006
EMPLOYMENT EXPERIENCE
Sr. Specialist, Human Capital, MAXIMUS (07/2012 – Present)Specialist, Human Capital, MAXIMUS (08/2007 – 07/2012)
HC Business Partner for the San Antonio Call Center and Operations, Austin Operations, and OKC Call Center (over 900 employees). Works closely with management regarding attrition and retention.
Liaison for all San Antonio, Austin, and Oklahoma City staffing vendors. Handles employee relations issues, to include investigations. Communicates policy and procedures as related to the employee handbook and ensures
compliance with EEO and ADA requirements. Screens all internal candidate applications for hiring managers. Schedules and conducts
interviews with management.
Develop specialized or one-time customized reports, as required. Maintains HC’s weekly staffing report.
Conducts exit interviews as needed. Maintain a quality rating of 99% or above on all ePAF (employee personnel
action form) submittals. Travel to other MAXIMUS facilities (Athens, Austin, Edinburg) as needed to
assist HC personnel with direct hires, temp-to-hires, conversions and other HC duties.
Supervised a temporary HC Administrator. HC Business Partner for Oklahoma City Call Center - handles all HC related items and works
closely with OKC Management team, as well as the Vice-President. Site specifics below:o Upon the new OKC Project Director’s arrival, I assisted with adding new policies to
establish consistency within the call center. o Directs recruitment and hiring efforts to ensure compliance with MAXIMUS policies and
State contract.o Screens all internal and temp candidate resumes through our hiring system.o Requests and tracks candidate background checks through Orange Tree – subject matter
expert.o Create, close and maintain all Oklahoma City requisitions as needed.o Responsible for converting all eligible temporary employees to MAXIMUS employees.o Conduct new hire orientations for all new employees and HC orientation for all temp
employees. Demonstrates exceptional communication skills, provides information to
assist other staff and keeps management informed at all times. Excellent interaction with staff and management; takes initiative to expand
network for personal effectiveness. Provides suggestions and recommendations to management team regarding
direct hires, temp-to-hires and other HC issues. Identifies problems, begins problem resolution and collaborates with
management team. Represents HC Manager in her absence. Engaged in San Antonio’s Recognition Program and helped support its
reinvention (kudos given by management). Volunteers for additional assignments-volunteered to run over 100 backgrounds for 3 facilities
(San Antonio, Austin and Midland). Temporarily supported Athens site for two months in the absence of their HC Sr. Specialist. Actively works on self-development by taking internal MAXIMUS training, as well as external
training.
PREVIOUS WORK HISTORY
01/2003 – 08/2007 O’Gorman & Stafford, L.L.C. Legal Assistant San Antonio, TX 7820906/2001 – 01/2003 San Antonio Urban Ministries HR Assistant San Antonio, TX 78228
NOTABLE ACHIEVEMENTS
November, 2012 – Spearheaded the Veterans hiring initiatives, by actively recruiting Veterans to get them back into the civilian workforce. Our San Antonio Veteran workforce population increased from 3% to 7%. San Antonio is the only Texas site to meet the Veteran hiring benchmark, and maintains it.
o Created a Veterans Recognition/Appreciation week with activities each year that each Texas site adopted.
September, 2013 – Became the primary HC Support for Oklahoma City Project. The OKC Project currently consists of over 95 staff that includes the Director, Training Manager, five supervisors, Tier 1 and 2 staff. Quarter travel is required.
o Upon the new Project Director’s arrival to the OKC Project, I partnered with the OKC leadership team to review current policies/procedures; made changes and additions to establish consistency within the call center.
July, 2014 – Engaged in San Antonio’s Recognition Program and helped support its reinvention; kudos given by the leadership team.
October, 2014 – Assisted with the San Antonio Call Center start-up. This included transferring a number of staff from the Athens, Edinburg and Midland sites, which consisted of the San Antonio Call Center leadership team.
June – July, 2016 – Temporarily supported Athens site in the absence of their HC Sr. Specialist.
August, 2016 – Created disciplinary action templates for Supervisors to use when requesting DAs for their temp staff.