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Elizabeth Rivera409 Travis Street | Richmond TX 77471
832-759-1666 | [email protected]
SUMMARY:I have 7+ years of progressive Administrative experience. I am an organized and detail-oriented,
Bilingual individual with a solid reputation for providing exceptional customer service.
WORK HISTORY:2013-Present| Fort Bend County Clerk Office| Official Public Records/Vitals Dept. |Richmond, TX 77469
Information Process Specialist II: Able to provide exceptional customer service to both external and internal customers via in-person, phone or faxAble to collect and receipt fees over the counter and by mail and act as cashierResponsible for data entry procedures such as inputting data into the computer databasePrepare documents for recordingAble to maintain confidentiality and security of documentsMaintains knowledge, understanding State Laws, in order to issue out Birth Certificates / Marriage LicensesAble to assists personnel in the office to ensure every costumer is attended too in a timely matter Evaluates, analyzes, records, issues, files and retrieves all documentsAssisting costumers in searching for their deed records, birth certificate, marriage license or death certificates
2012-2013|A1 Dental |Houston, TX 77035Administrative Assistant:Responsible for researching and organizing patient charts, pulling and filing back charts in a timely manner in Dental RecordsResponsible for loose filing on a daily basis, answering phones, check in/check out of charts when necessaryResponsible for secure transportation of confidential charts and files when necessaryHelp patients obtain their dental records as requested by fax, mail or in personMaintained files in a confidential manner as required by HIPPA regulationsHelped other team members when I completed my responsibilities and/or other duties as assigned by my supervisorCheck daily schedule for accuracy and schedule appointments as neededCollect payments from patients at time of treatment while maintaining accounts payable/receivableUpdated insurance information when needed from Insurance companies
EDUCATION:Wharton County Junior College | Richmond, TX |2016- Present
Lamar High School | Rosenberg, TX | G.E.D acquired in 2006Everest Institute | Houston, TX | Medical Assistant Degree 2009
SKILLS:Type 40+ wpm
Proficient in the use of Microsoft Office Programs and the InternetExcellent telephone, 10 key by touch and computer skills
Excellent interpersonal and communication skillsTeam player with excellent organizational and multi-tasking skills
Bilingual in Spanish
