ELIAS RIZK

Address: Dubai – Discovery Gardens Mobile: +971508069689E-mail: erizk@altayer-trends.comMarital Status: MarriedNationality: LebaneseDate of Birth: August 4th, 1980

Overview

Training Manager Altayer Group (Life Style) Mamas and Papas UAE And GCC

Dec 2012- Present:

General DescriptionTo deliver and review training and assessment to meet the identified performance gap requirements of the target group, to the standard required by the company The role will co-ordinate and deliver much needed basic training to store Management and staff along with product knowledge training, whilst maintaining training with a high sense of urgency and high energy level.

Job Responsibilities • Organize, Deliver and follow-up the product knowledge training.• Maintain the product knowledge-training plan within the region. • Transfer the product knowledge training for any new launch or new technology to the remote areas.• Responsible of the implementation of the training plan within the region.• Trainer for the selling skills and customer services training.• Trainer for any new initiative for the company.

• Implement the orientation program and the training plan for the new hires.• Coordinate the implementation for any new store training within the region.• Keep tracks the training and operation calendar within the region to prevent any conflict. • Work with the regional managers to fill the gaps on performance and developing the sales staff.

Employment:

( Sep 2009 –Dec 2012) Senior Sales: Mamas and papas- Dubai Marina Mall & Dubai Mall Altayer group

(Oct2008 – Sep 2009) Harvey Nichols altayer group (2005-2008) Managing my own shop in Lebanon ( Women’s wear) (2004-2005) Tourist Guide Eid Travel – Antelias – Lebanon

Job Description: - Meet & Greet - Assisting customers’ needs - Recommending different places and cultures - Demonstration of the places that’s chosen by the tourists (2000-2004) International Transit – Achrafieh – Lebanon

Job Description: Egypt, Cyprus and Ukraine -Preparing public documents

Education: (1999-2000) Lebanese University Jal el Dib – Lebanon (1997-1999) High school-Sagesse- Beirut- Lebanon

LANGUAGES

Arabic (Fluent): read, spoken and written.

English (Fluent): read, spoken and written. Russian (Middle): spoken only French (Middle): read, spoken and written

Additional Skills: Computer Skills: Windows, Internet.Excel

Personal Qualifications: Effective team member, effective negotiator, work under Pressure

Driving License: Lebanese, since 2003 UAE – Dubai, Since 2009 Ukraine, Since 2002

References are available upon request.